Ready to shape how complex oncology trials are delivered in practice?

Accountabilities

• Hold overall accountability for meeting country-level study commitments, ensuring timely delivery of high-quality data.
• Lead Local Study Teams for assigned studies, including CRAs, CSAs and other contributors, promoting collaboration, clarity of roles and strong performance.
• Drive optimal performance and compliance of Local Study Teams with AstraZeneca Procedural Documents, ICH-GCP requirements and local regulations.
• Oversee high-quality clinical and operational feasibility assessments for potential studies, providing robust input into study selection and design.
• Coordinate and manage the site selection process, including identification of potential sites and investigators, initial site quality risk assessments and, where needed, Site Qualification Visits to assess suitability and quality risk.
• Ensure timely submission of applications and documentation to Ethics Committees/IRBs and, in partnership with Regulatory Affairs, support delivery of submissions to Regulatory Authorities in line with local requirements.
• Prepare accurate country-level financial agreements and maintain current study budgets within the clinical financial system, working closely with Director SMM or Director Country Head and Clinical Finance as appropriate.
• Ensure effective set-up and ongoing management of studies within CTMS, eTMF, study finance systems and any other tools or local platforms required by country-specific laws and processes.
• Oversee, manage and coordinate all monitoring activities from site activation to closure according to Monitoring Plans, reviewing monitoring visit reports and providing guidance and support to monitors.
• Conduct co-monitoring visits, accompanied site visits and training visits with study CRAs to drive quality, consistency and development.
• Proactively identify risks, facilitate rapid resolution of complex study issues and escalate when necessary.
• Organize and lead regular, agenda-driven Local Study Team meetings that enable transparent communication, issue resolution and aligned decision-making.
• Build and maintain strong working relationships with Local Study Team members, site staff and global stakeholders to support smooth study execution.
• Report study progress, milestones, risks and mitigation plans to the Global Study Associate Director, Global Study Team and SMM/Study Operations Lead as applicable.
• Contribute to patient recruitment strategies and maintain regular contact with investigators to support enrolment targets.
• Develop, maintain and review a study-level country risk management plan, managing sites, stakeholders, vendors and customers to ensure timely risk identification and mitigation.
• Coordinate closely with National Coordinating Investigator or National Lead Investigator on recruitment and other key study matters where applicable.
• Plan and lead National Investigator Meetings in line with local codes when required.
• Support forecasting for study timelines, resource needs, recruitment, budgeting, materials and investigational product supply.
• Ensure set-up, updating and access to business-critical systems for Safety Reporting, Regulatory Submissions and Clinical Trial Transparency at country level.
• Ensure accuracy and compliance of all study payments in accordance with local regulations and agreements.
• Participate in training and coaching of new Local Study Team members to ensure quality delivery and adherence to ICH-GCP and AstraZeneca procedures.
• Maintain the study eTMF in an inspection-ready state at all times, ensuring documentation is complete, accurate and current.
• Plan and lead audit and regulatory inspection activities in collaboration with the Clinical Quality Associate Director and Quality Assurance teams.
• Contribute insights to process development and continuous improvement initiatives across the organization.
• Keep line managers regularly informed about study status, milestones, key issues and team performance.
• Ensure full compliance with local policies, codes of ethics and business practices in all study-related activities.
• Provide feedback on research trends, competing studies and site/investigator insights that can inform local strategy.
• Collaborate with the local Medical Affairs team as needed to support optimal study delivery and scientific quality.
• Actively support SMM initiatives at local, regional or global level as agreed with line management.

Essential Skills/Experience

• Bachelor’s degree in related discipline with 5+ years of previous experience in the pharmaceutical industry
• Relevant knowledge and ability to fulfill key responsibilities, including but not limited to:

+ Drug development process and related GxP processes, International guidelines ICH-GCP, relevant country regulations, medical knowledge and ability to learn relevant AZ Therapeutic Areas, Clinical Study Management including project management, monitoring, study drug handling and data management. + Personal Effectiveness & Drives Accountability in Others + Learning Agility + Financial, Technology & Process Competency + Active Listening, Fluency in written & spoken business-level English + Act with Integrity & high ethical standards + Effectively lead a team across in-person and virtual settings to deliver shared goals, demonstrates cultural awareness + Identify and champion more efficient delivery of quality clinical trials with optimized cost and time + Ability to travel nationally/internationally as required + Valid driving license, if country employment requirement + Communication & Teamwork – Influencing, Collaboration, Impactful Site conversations + Effective, risk-based thinking – Plans & Aligns, Strategic thinking, Problem Solving, Critical Thinking, + Decision Making, Effective Issue Management + Clinical Study Operations (GCP) & Quality Management – RbQM: Interpreting and implementing the Monitoring Plan, Study site selection & set-up + Deliver Priorities Results & Impact – Project Management, Recruitment/Retention Planning & Action

Desirable Skills/Experience

• Bachelor's degree in the life sciences field is preferred
• Previous experience in Clinical Operations (CRA, SrCRA) or other related fields (Medical Affairs-led or Academic-led studies) is a plus

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You'll work closely with engineering, design, data, clinical operations, and compliance to ship high-quality, high-impact product experiences. You'll stay deeply connected to providers' and patients' day-to-day workflows through research, feedback, and data , and use those insights to inform priorities and tradeoffs.

Some of the projects you'll tackle include integrating AI-powered note-taking into telehealth workflows to reduce documentation burden and improve session quality, exploring agentic AI solutions to streamline provider scheduling and optimize operational efficiency, and leveraging AI to surface the full patient journey, enabling providers to build informed treatment plans, prepare for sessions, and deliver more coordinated care.

If you have 5+ years of product management experience, are comfortable operating end-to-end, and are data-informed, you'll thrive in this role. You'll bring strong product judgment and UX sensibility, and care deeply about building experiences users trust and enjoy.

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You'll partner closely with our Life Sciences team, which builds deep scientific partnerships with research institutions and identifies high-impact deployment opportunities. Your focus is on the clinical and operational side of these institutions,translating interest into commercial agreements, driving new pipeline independently, and expanding Claude's footprint across partner organizations.

You'll also collaborate with Account Executives covering affiliated universities to ensure a unified Anthropic presence and identify cross-sell opportunities where academic medical centers and universities share governance or procurement.

Academic medical centers typically don't have large internal development teams, so you'll be selling to buyers who are thinking about integration into clinical systems, EHRs, and operational platforms,not building from scratch.

Note: This role will evolve as we scale. You'll help define the coverage model for academic medical centers as the team grows, and the scope may sharpen over time as we build out dedicated verticals.

Responsibilities:

• Own the full sales cycle for academic medical centers,from prospecting and qualification through negotiation and close
• Build and manage a pipeline of net-new opportunities, targeting clinical leadership, CMIOs, CIOs, and operational executives
• Partner with our Life Sciences team to commercialize relationships and identify expansion opportunities across partner institutions
• Coordinate with Account Executives covering affiliated universities to navigate shared governance and procurement
• Navigate complex procurement processes, including BAAs, compliance reviews, and multi-stakeholder buying committees
• Develop deep expertise in how Claude can support clinical workflows, administrative operations, and care delivery
• Partner with Solutions Architecture to scope technical implementations and integrations
• Represent Anthropic's mission and values in every customer interaction

Primary Use Case Focus:

• Clinical Documentation: Ambient listening, note generation, discharge summaries, clinical decision support
• Operational Efficiency: Prior authorization, revenue cycle optimization, scheduling, patient communication
• Care Coordination: Care management workflows, transitions of care, population health
• Administrative Workflows: HR, finance, compliance, quality reporting

You may be a good fit if you have:

• 5+ years of enterprise sales experience selling into academic medical centers or large health systems
• Direct experience selling enterprise software to medical centers OR major medical equipment/devices
• Demonstrated ability to navigate complex, multi-stakeholder sales cycles with CMIOs, CIOs, and clinical leadership
• Comfort with technical conversations about APIs, integrations, and healthcare data standards (HL7, FHIR)
• Track record of building pipeline from scratch and closing net-new business
• Understanding of healthcare compliance requirements (HIPAA, BAAs, security reviews)
• Genuine curiosity about AI and its potential to improve healthcare delivery

Strong candidates may also have:

• Experience selling to both the clinical and IT sides of health systems
• Existing relationships with academic medical center leadership
• Background in clinical operations, health IT, or healthcare consulting
• Experience with EHR integrations and clinical workflow design
• Familiarity with AI/ML applications in healthcare

Compensation & Logistics:

• Competitive base + variable compensation
• Equity participation
• Location: San Francisco preferred; remote (US) considered for exceptional candidates
• Travel: ~25-40% depending on territory

Annual compensation range for this role is $290,000-$435,000 USD

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You'll partner closely with our Life Sciences team, which builds deep scientific partnerships with research institutions and identifies high-impact deployment opportunities. Your focus is on the clinical and operational side of these institutions,translating interest into commercial agreements, driving new pipeline independently, and expanding Claude's footprint across partner organizations.

You'll also collaborate with Account Executives covering affiliated universities to ensure a unified Anthropic presence and identify cross-sell opportunities where academic medical centers and universities share governance or procurement.

Academic medical centers typically don't have large internal development teams, so you'll be selling to buyers who are thinking about integration into clinical systems, EHRs, and operational platforms,not building from scratch.

Note: This role will evolve as we scale. You'll help define the coverage model for academic medical centers as the team grows, and the scope may sharpen over time as we build out dedicated verticals.

Responsibilities:

• Own the full sales cycle for academic medical centers,from prospecting and qualification through negotiation and close

• Build and manage a pipeline of net-new opportunities, targeting clinical leadership, CMIOs, CIOs, and operational executives

• Partner with our Life Sciences team to commercialize relationships and identify expansion opportunities across partner institutions

• Coordinate with Account Executives covering affiliated universities to navigate shared governance and procurement

• Navigate complex procurement processes, including BAAs, compliance reviews, and multi-stakeholder buying committees

• Develop deep expertise in how Claude can support clinical workflows, administrative operations, and care delivery

• Partner with Solutions Architecture to scope technical implementations and integrations

• Represent Anthropic's mission and values in every customer interaction

Primary Use Case Focus:

• Clinical Documentation: Ambient listening, note generation, discharge summaries, clinical decision support

• Operational Efficiency: Prior authorization, revenue cycle optimization, scheduling, patient communication

• Care Coordination: Care management workflows, transitions of care, population health

• Administrative Workflows: HR, finance, compliance, quality reporting

You may be a good fit if you have:

• 5+ years of enterprise sales experience selling into academic medical centers or large health systems

• Direct experience selling enterprise software to medical centers OR major medical equipment/devices

• Demonstrated ability to navigate complex, multi-stakeholder sales cycles with CMIOs, CIOs, and clinical leadership

• Comfort with technical conversations about APIs, integrations, and healthcare data standards (HL7, FHIR)

• Track record of building pipeline from scratch and closing net-new business

• Understanding of healthcare compliance requirements (HIPAA, BAAs, security reviews)

Genuine curiosity about AI and its potential to improve healthcare delivery

Strong candidates may also have:

• Experience selling to both the clinical and IT sides of health systems

• Existing relationships with academic medical center leadership

• Background in clinical operations, health IT, or healthcare consulting

• Experience with EHR integrations and clinical workflow design

• Familiarity with AI/ML applications in healthcare

Compensation & Logistics:

• Competitive base + variable compensation

• Equity participation

• Location: San Francisco preferred; remote (US) considered for exceptional candidates

• Travel: ~25-40% depending on territory

Annual compensation range for this role is $290,000-$435,000 USD

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We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.

As Vice President of Clinical Operations, you will be responsible for building our world-class obesity medicine and primary care clinical teams across the country. You will work in tandem with our Chief Medical Officer and Chief Operating Officer to build the culture, set the goals, and build the team and infrastructure necessary to achieve best-in-class clinical outcomes for our patients.

Responsibilities:

• Design and scale hybrid care delivery models across in-clinic and national virtual care, including interdisciplinary teams and share resource allocation across markets.
• Build a deep understanding and empathy for our adult and adolescent metabolic health patients, and our adult primary care patients
• Embody the knownwell mission and values of compassion, integrity and patient inclusivity in how we deliver care
• Create the organizational structure, recruiting, onboarding, training, performance management and incentive programs to ensure that we are delivering exceptional patient care
• Quantify, measure and track our clinical team’s impact

Recruit and build a world-class, multi-disciplinary clinical organization.

• Collaborate with our Talent team to implement a rigorous interview and hiring process that identifies and attracts high-performing clinicians across the country
• Inspire and attract great clinicians to join our mission-driven team
• Engage talent across disciplines (physicians, nurses, dietitians, social workers, pharmacists and beyond)

Maintain industry-leading retention and satisfaction amongst the clinical team.

• Create an environment where clinicians feel empowered to provide exceptional patient care
• Design and implement a clinical compensation model that drives best in class care as well as clinician satisfaction
• Anticipate future patient growth across multiple geographies and ensure that our existing clinical team and recruiting process will successfully meet this demand

Drive operational efficiency for our clinicians and build all of the supporting functions to maintain a high-performing team.

• Build the Learning & Development, Quality & Training, Clinical Informatics, Licensure & Credentialing teams and infrastructure
• Ensure that our clinicians stay current with licensure and appropriate re-certifications

Contribute to clinic/market P&L performance, including clinician productivity, labor cost management, and contribution margin; oversee key drivers such as visit unit economics (RPV, ADV), utilization, and access.

• Design and evolve productivity-based compensation models (e.g., RVU frameworks), including performance reporting, benchmarking, and alignment to quality and business outcomes

Engage with cross-departmental partners to ensure alignment and drive outcomes.

• Build a trusting and collaborative relationship with other functions at the company, including (but not limited to) Product, Technology, Finance, HR and Recruiting
• Coordinate with the broader care team to ensure that our clinicians and patients have the support that they need

You have:

• Training and experience working as a clinician (preferred but not required in primary care or obesity medicine)
• 10+ years of experience in clinical operations or care delivery
• Experience operating in a startup or early-stage, high-growth healthcare environment, with the ability to build systems, structures, and teams from the ground up in a resource-constrained setting.
• A track record of outstanding leadership and experience managing a care delivery organization of more than 50 clinicians across multiple geographies
• Experience empowering high-performing teams, especially through periods of rapid growth
• Familiarity and experience with fee-for-service in-person and virtual care. Value-based care experience is ideal, but not required
• Enthusiasm to learn from, lead and inspire a diverse team of physicians, APP’s, health coaches, and other staff
• Excellent communication, listening, and interpersonal skills
• Self-motivation and drive, with a demonstrated ability to deliver on projects from concept to implementation with minimal coaching
• Facility measuring outcomes and using data to drive decisions
• Familiarity with athena would be ideal but is not a required qualification

Additional Information

Pay & Perks:

• Hybrid Opportunity
• Medical, dental, and vision insurance
• 401K retirement plan with company match
• Up to 20 days of PTO per year + company holidays
• Up to 14 weeks of parental leave (12 for non-birthing parents)
• Annual work from home stipend for remote employees

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