We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.

As Vice President of Clinical Operations, you will be responsible for building our world-class obesity medicine and primary care clinical teams across the country. You will work in tandem with our Chief Medical Officer and Chief Operating Officer to build the culture, set the goals, and build the team and infrastructure necessary to achieve best-in-class clinical outcomes for our patients.

Responsibilities:

• Design and scale hybrid care delivery models across in-clinic and national virtual care, including interdisciplinary teams and share resource allocation across markets.
• Build a deep understanding and empathy for our adult and adolescent metabolic health patients, and our adult primary care patients
• Embody the knownwell mission and values of compassion, integrity and patient inclusivity in how we deliver care
• Create the organizational structure, recruiting, onboarding, training, performance management and incentive programs to ensure that we are delivering exceptional patient care
• Quantify, measure and track our clinical team’s impact

Recruit and build a world-class, multi-disciplinary clinical organization.

• Collaborate with our Talent team to implement a rigorous interview and hiring process that identifies and attracts high-performing clinicians across the country
• Inspire and attract great clinicians to join our mission-driven team
• Engage talent across disciplines (physicians, nurses, dietitians, social workers, pharmacists and beyond)

Maintain industry-leading retention and satisfaction amongst the clinical team.

• Create an environment where clinicians feel empowered to provide exceptional patient care
• Design and implement a clinical compensation model that drives best in class care as well as clinician satisfaction
• Anticipate future patient growth across multiple geographies and ensure that our existing clinical team and recruiting process will successfully meet this demand

Drive operational efficiency for our clinicians and build all of the supporting functions to maintain a high-performing team.

• Build the Learning & Development, Quality & Training, Clinical Informatics, Licensure & Credentialing teams and infrastructure
• Ensure that our clinicians stay current with licensure and appropriate re-certifications

Contribute to clinic/market P&L performance, including clinician productivity, labor cost management, and contribution margin; oversee key drivers such as visit unit economics (RPV, ADV), utilization, and access.

• Design and evolve productivity-based compensation models (e.g., RVU frameworks), including performance reporting, benchmarking, and alignment to quality and business outcomes

Engage with cross-departmental partners to ensure alignment and drive outcomes.

• Build a trusting and collaborative relationship with other functions at the company, including (but not limited to) Product, Technology, Finance, HR and Recruiting
• Coordinate with the broader care team to ensure that our clinicians and patients have the support that they need

You have:

• Training and experience working as a clinician (preferred but not required in primary care or obesity medicine)
• 10+ years of experience in clinical operations or care delivery
• Experience operating in a startup or early-stage, high-growth healthcare environment, with the ability to build systems, structures, and teams from the ground up in a resource-constrained setting.
• A track record of outstanding leadership and experience managing a care delivery organization of more than 50 clinicians across multiple geographies
• Experience empowering high-performing teams, especially through periods of rapid growth
• Familiarity and experience with fee-for-service in-person and virtual care. Value-based care experience is ideal, but not required
• Enthusiasm to learn from, lead and inspire a diverse team of physicians, APP’s, health coaches, and other staff
• Excellent communication, listening, and interpersonal skills
• Self-motivation and drive, with a demonstrated ability to deliver on projects from concept to implementation with minimal coaching
• Facility measuring outcomes and using data to drive decisions
• Familiarity with athena would be ideal but is not a required qualification

Additional Information

Pay & Perks:

• Hybrid Opportunity
• Medical, dental, and vision insurance
• 401K retirement plan with company match
• Up to 20 days of PTO per year + company holidays
• Up to 14 weeks of parental leave (12 for non-birthing parents)
• Annual work from home stipend for remote employees

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Freenome is seeking a Vice President, Digital Health, to join our rapidly developing Commercial team. As a key member of the team, you will be responsible for defining and designing a cohesive digital platform strategy that enables and scales cutting-edge diagnostic solutions within complex healthcare ecosystems.

In this role, you will bridge the gap between Freenome's cutting-edge science and its practical application in physician offices and health systems, ultimately maximizing patient adherence and test utilization. You will contribute to guiding and refining company-level strategy, and your commitment to innovation and seamless user experience will significantly contribute to our growth and our mission to outpace cancer with early detection.

Responsibilities:

• Digital Health Platform Strategy & Design:

  • Define and drive the long-term vision and design, while informing the architecture for Freenome's digital health platform.
  • Perform Voice of the Customer (VOC), maintain industry and competitor awareness, incorporate innovative/pioneering thinking, and integrate advisory committee feedback to support the long-term vision of rules-based medicine programs.
  • Partner with the product team to inform the design, architecture, and development of critical platform features and functions, commercial and clinical requirements, such as patient identification, education modules, provider engagement tools, EHR integration, and adherence management systems.
  • Define and establish strategic ecosystem partnerships that expand Freenome’s access and distribution footprint.
  • Partner with Product, RWD, and Medical Affairs to ensure Freenome Digital Health (FDH) enables real-world data collection and linkage to support clinical validity, clinical utility, and HEOR evidence generation for future indication expansion and test improvements.
  • Build executive-level relationships with health system leaders, population health teams, and digital transformation groups to drive adoption of FDH across health systems and integrated delivery networks.

• Program Performance & Engagement:

  • Accountable for the achievement of digital health performance goals, ensuring the platform effectively drives utilization, adherence, and customer satisfaction.
  • Commercial Performance Metric and Goal Development: Define, track, and manage key performance indicators (KPIs) and goals for all digital health programs.
  • KOL and Advisory Committee Engagement: Lead KOL and Advisory Committee engagement for program development, design validation, and establishing program credibility with clinical and technical stakeholders.
  • Medical Affairs Partnership: Proactively partner with Medical Affairs to align the digital platform with the publication strategy, ensuring features support evidence design and development needs.
  • Continuous Improvement: Evaluate program effectiveness and work with the Product and technical teams to continuously improve program function and scope.

• Clinical Integrity:

  • Interoperability and Integration: Act as a primary interface with health-system IT leaders, clinical operations, and informatics teams to scope and negotiate integration requirements.
  • Clinical Strategy Representation: Represent Freenome’s clinical strategy in discussions around interoperability, FHIR/HL7 capabilities, ordering modules, clinical decision-support, and results workflows.
  • Customer Education: Create crisp education/messaging on the clinical and economic impact of Freenome tests, and help inform customer decision-making to improve population health initiatives.
  • Clinical Understanding: Demonstrate a keen understanding of how PCPs and specialists evaluate risk, order tests, and interpret results.
  • Ensure clinical messaging and customer-facing workflows align with established medical guidelines and align FDH with health system quality metrics such as HEDIS.

Must haves:

• Bachelor's degree in a technical or relevant field.
• 15+ years of progressive commercial or product leadership experience in diagnostics, pharmaceuticals, or biotech, with significant focus on digital health, health IT, or clinical informatics.
• 10+ years in senior leadership roles, with direct responsibility for launching and scaling digital health platforms for clinical use.
• Demonstrated ability to build executive-level relationships with C-suite leaders and key decision-makers across health systems and provider networks.
• Deep expertise in healthcare data standards (FHIR, HL7), EHR integration, and clinical decision support systems.
• Proven track record of identifying and negotiating strategic partnership opportunities that expand distribution, access, and ecosystem impact.
• Strong entrepreneurial mindset and passion for pioneering new digital solutions in a complex, regulated environment.
• Demonstrated ability to closely collaborate with Product and Engineering to design, build and commercialize digital platforms.
• Ability to craft and clearly convey the company’s story compellingly to diverse audiences.

Nice to haves:

• Advanced degree (MBA, PhD, CGC, MS in Health Informatics, or similar).
• Experience with AI/ML-driven decision support tools and rules-based clinical programs.
• Experience in oncology or preventative screening.
• SF Bay Area residency is a plus but not mandatory.

Benefits and additional information:

The US target range of our base salary for new hires is $293,550 - $383,775. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.

Family & Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

#LI-REMOTE

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