As a Senior Solutions Engineer at Engine by Starling, you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.
\nThis role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences.
\nKey responsibilities include:
\nLeading on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners.
\nWorking closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfill them.
\nHelping clients maximise Engine's current and future capabilities to solve their requirements and meticulously documenting scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.
\nTaking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations.
\nProviding expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities.
\nCollaborating closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.
\nRequirements:
\nExperience of end-to-end software engineering / solution architecture across the software delivery lifecycle.
\nExperience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams.
\nExperience of cloud infrastructure and large-scale cloud applications.
\nExperience working in a client-facing role and building relationships with stakeholders.
\nStrong interpersonal communication and collaboration skills.
\nNice to Have:
\nExperience relating to retail or business banking, core banking, card processing or payments.
\nExperience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration.
\nCommercial acumen with experience of building business cases.
\nExperience in a SaaS organisation in a Client Solutions or Client Engineering role.
\nKnowledge of financial regulations around the world.
\nAbout you:
\nYou have a focus on delivery and getting things done for a client.
\nYou have the ability to work well with people from a variety of levels, roles and technical backgrounds.
\nYou're able to communicate clearly about technical subjects.
\nYou're comfortable working in a varied role, collaboratively in a team, with a flat structure.
\nYou're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London).
\nYou're comfortable travelling internationally.
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\nKey responsibilities:
\nRequirements:
\nBenefits:
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\nThis role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences.
\nYou'll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners.
\nYou will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfill them.
\nYour contributions will also extend to shaping Engine's product roadmap and supporting existing clients with additional capabilities to meet their strategic aims.
\nYou'll help them maximise Engine's current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.
\nYou will also be a technical champion for our existing clients, ensuring their ongoing success.
\nThis includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations.
\nYou'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities.
\nAdditionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.
\nThe ideal candidate will have experience of end-to-end software engineering / solution architecture across the software delivery lifecycle, experience with software service design and integration, and experience working in a client-facing role and building relationships with stakeholders.
\nThe role requires strong interpersonal communication and collaboration skills, as well as the ability to work well with people from a variety of levels, roles and technical backgrounds.
\nYou'll be comfortable working in a varied role, collaboratively in a team, with a flat structure, and comfortable traveling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London).
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\nYou will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.
\nThe role requires travel around North America, and occasional further travel.
\nThis role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences.
\nYou'll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners.
\nYou will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them.
\nYour contributions will also extend to shaping Engine's product roadmap and supporting existing clients with additional capabilities to meet their strategic aims.
\nYou’ll help them maximise Engine’s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.
\nYou will also be a technical champion for our existing clients, ensuring their ongoing success.
\nThis includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations.
\nYou'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities.
\nAdditionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.
\nMust have experience of end-to-end software engineering / solution architecture across the software delivery lifecycle, experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams, experience of cloud infrastructure and large-scale cloud applications, experience working in a client-facing role and building relationships with stakeholders, and strong interpersonal communication and collaboration skills.
\nNice to have experience relating to retail or business banking, core banking, card processing or payments, experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration, commercial acumen with experience of building business cases, experience in a SaaS organisation in a Client Solutions or Client Engineering role, and knowledge of financial regulations around the world.
\nAbout you, you have a focus on delivery and getting things done for a client, you have the ability to work well with people from a variety of levels, roles and technical backgrounds, you’re able to communicate clearly about technical subjects, you’re comfortable working in a varied role, collaboratively in a team, with a flat structure, you’re comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London), and you’re comfortable travelling internationally.
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\nThis position is ideal for someone who thrives at the intersection of platform engineering, system design, performance optimization, and long-term architectural thinking. You will shape the technical backbone that enables product teams to move faster, ship safer, and innovate with confidence. If you enjoy building durable foundations, eliminating systemic risks, and raising the quality bar for mobile engineering, you’ll feel right at home on our team.
\nMAI operates with the agility of a startup—fast-paced, iterative, and impact-driven—while backed by Microsoft’s mission to empower every person and organization on the planet to achieve more. We value engineers who take initiative, navigate ambiguity with clarity, and continuously push the boundaries of what mobile platforms can achieve.
\nResponsibilities
\nStrengthen the core quality and reliability of the app, building guardrails, diagnostics, and automated protections that prevent regressions and ensure consistent performance at scale.
\nDrive optimizations across the app, using deep platform knowledge to identify systemic bottlenecks and implement durable improvements.
\nPartner closely with cross-functional teams (Product, Design, Research, Backend, AI) to translate complex requirements into robust, scalable client-side solutions.
\nExplore and integrate AI-assisted development workflows to improve code quality, reduce iteration time, and enhance developer productivity across the mobile organization.
\nOwn critical incident response and long-term remediation, ensuring the app remains stable, observable, and resilient under real-world conditions.
\nQualifications
\nRequired Qualifications:
\nBachelor’s Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
\n2+ years of professional experience in iOS development using Swift and/or Objective‑C, with strong understanding of iOS frameworks, system behaviors, and performance characteristics.
\nProven experience building and maintaining large-scale, high-quality mobile applications with complex architecture and long-term maintainability requirements.
\nSolid understanding of mobile system design, including modularization, dependency management, concurrency, memory management, and networking.
\nDemonstrated ability to diagnose and resolve deep technical issues across performance, stability, and reliability dimensions.
\nA growth mindset and willingness to adopt new tools, technologies, and AI-assisted engineering workflows.
\nPreferred Qualifications:
\nMaster’s Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
\nExperience designing mobile foundations or platform-level components (e.g., shared frameworks, internal SDKs, architecture patterns).
\nExpertise in performance profiling, crash/ANR root-cause analysis, startup optimization, memory tuning.
\nExperience with cross-platform client engineering (Android, React Native, Flutter, or shared C++ layers) is a plus.
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\nThis position is ideal for someone who thrives at the intersection of platform engineering, system design, performance optimization, and long-term architectural thinking. You will shape the technical backbone that enables product teams to move faster, ship safer, and innovate with confidence.
\nIf you enjoy building durable foundations, eliminating systemic risks, and raising the quality bar for mobile engineering, you'll feel right at home on our team.
\nMAI operates with the agility of a startup—fast-paced, iterative, and impact-driven—while backed by Microsoft’s mission to empower every person and organization on the planet to achieve more.
\nWe value engineers who take initiative, navigate ambiguity with clarity, and continuously push the boundaries of what mobile platforms can achieve.
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\nDrive optimizations across the app, using deep platform knowledge to identify systemic bottlenecks and implement durable improvements.
\nPartner closely with cross-functional teams (Product, Design, Research, Backend, AI) to translate complex requirements into robust, scalable client-side solutions.
\nExplore and integrate AI-assisted development workflows to improve code quality, reduce iteration time, and enhance developer productivity across the mobile organization.
\nOwn critical incident response and long-term remediation, ensuring the app remains stable, observable, and resilient under real-world conditions.
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\nProven experience building and maintaining large-scale, high-quality mobile applications with complex architecture and long-term maintainability requirements.
\nSolid understanding of mobile system design, including modularization, dependency management, concurrency, memory management, and networking.
\nDemonstrated ability to diagnose and resolve deep technical issues across performance, stability, and reliability dimensions.
\nA growth mindset and willingness to adopt new tools, technologies, and AI-assisted engineering workflows.
\nPreferred Qualifications:
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\nExpertise in performance profiling, crash/ANR root-cause analysis, startup optimization, memory tuning.
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\nWhat you'll do
\nWhat you need
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