BlackRock's Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. eFront is our Private Markets suite of tools purpose built for teams investing in alternatives asset classes. Our diverse private markets client base is made up of external institutional asset managers, pensions, insurance companies, general partners, asset servicers and governments around the world. Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.

Aladdin Client Engagement (ACE) is part of the Aladdin Business focused on maximizing the value of the Aladdin platform through engagement, education and working closely with clients to be their trusted consultant, problem solver, and business partner.

Role Overview

The role of Value Delivery Private Markets is to be a driving force to evolve our organisation and is responsible for defining, building, and scaling BlackRock’s Private Markets value delivery proposition across Aladdin and eFront platform and data services.

This role partners with Aladdin’s largest and most complex Whole Portfolio and Private Markets clients and internal partner teams to deliver an optimized end-to-end client experience, driving measurable value realization, strong commercial outcomes, and proactive churn mitigation.

Operating as a senior consulting and advisory leader, the Vice President/Director shapes how ACE engages Private Markets clients postimplementation , moving from delivery execution to strategic advisory, operating model optimization, and renewal led value realization. The role will also work with global leadership to buildout a global Private Markets Value Delivery team across EMEA, AMRS and APAC.

Key Responsibilities

Global Value Delivery Proposition

• Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio

• Set standards for client engagement models, value articulation, success metrics, and executive reporting

• Ensure Value Delivery is scalable, consistent, and tightly aligned to commercial outcomes

Team Leadership & Capability Build

• Build, lead, and scale an EMEA Private Markets and Whole Portfolio Value Delivery team

• Define role profiles, capability expectations, and career paths

• Coach senior team members to operate as consultants and strategic partners, not delivery executors

Client Advisory & Value Realization

• Act as a trusted advisor to senior client stakeholders (CIO, COO, CTO, Heads of Alternatives / Operations)

• Lead executive level conversations focused on operating model optimization and strategic use of Aladdin and eFront

• Translate client objectives into clear value hypotheses, delivery roadmaps, and measurable outcomes

End to End Private Markets Scope

• Own value delivery across the full Private Markets value chain, including:

• Pre-investment and capital formation

• Investment execution and portfolio management

• Valuation, reporting, and post investment optimization

• Drive Whole Portfolio integration, connecting Private Markets with Public Markets, Risk, Accounting, and Operations

CrossFunctional Leadership & Execution

• Lead complex, crossfunctional initiatives, coordinating product, implementation, sales, and engineering teams to deliver client outcomes

• Represent the voice of the client in internal prioritization discussions, ensuring feedback is clearly articulated, tracked, and closed through delivery

• Partner with ACE Strategic Relationship Management and Sales Leadership on renewals, expansions, and upsell opportunities grounded in demonstrated value realization

Commercial Accountability & Churn Mitigation

• Own retention, renewal readiness, and churn risk mitigation for Private Markets clients in scope

• Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals and commercial growth

• Identify whitespace and growth opportunities grounded in demonstrated value realization

Experience & Profile

• Demonstrable experience in financial services, consulting, fintech, or investment operations

• Deep expertise in Private Markets and the end to end investment lifecycle

• Proven senior client facing experience with executive stakeholders

• Demonstrated ability to build teams and scale global propositions

• Strong commercial judgment and executive communication skills

Preferred

• Experience with Aladdin, eFront, or Private Markets technology platforms

• Exposure to enterprise renewals, commercial negotiations, or growth strategies

• Professional qualifications (CFA, CAIA, FRM, CIMA) a plus

• Experience working with large institutional asset managers, insurers, pensions, or alternative investment firms

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

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Our ERP practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services covering strategy, implementation, and innovation help clients deliver true value and achieve their transformation agenda.

As a Senior Program Lead, you will be responsible for shaping and selling Oracle HCM and ERP solutions by engaging with senior stakeholders to help solve their business challenges in the relevant market segment. You will oversee delivery of Oracle HCM and ERP solutions, in a programme and/or workstream management capacity on large-scale transformation programmes. You will identify new and expansion business opportunities on these programmes to help ensure Infosys Consulting is positioned to provide additional high-quality service.

Key responsibilities include:

• Shaping and selling Oracle HCM and ERP solutions by engaging with senior stakeholders to help solve their business challenges in the relevant market segment.
• Overseeing delivery of Oracle HCM and ERP solutions, in a programme and/or workstream management capacity on large-scale transformation programmes.
• Identifying new and expansion business opportunities on these programmes to help ensure Infosys Consulting is positioned to provide additional high-quality service.
• Managing proactive Oracle proposal development, focusing on the Infosys Consulting value proposition, key differentiators, and win themes.
• Assuming the role of trusted advisor to clients providing guidance in matters relating to Oracle Applications within relevant industries.
• Operating successfully within a service and/or consulting organization, mentoring, and guiding teams of consultants in direct, indirect, and matrixed structures.
• Coordinating relationship building activities across teams on each client engagement to help ensure they are well advised on important matters.
• Taking accountability for consulting revenues and operating margins at the key account(s) for which the individual is responsible.

Requirements include:

• Delivery experience with large Oracle HCM and ERP transformation programmes.
• Understanding of large-scale healthcare or public sector organisational structures, governance frameworks, and cultural dynamics.
• Strong commercial acumen, sales capability, and negotiation skills.
• Well-established networks, relationships, and involvement in the Oracle ecosystem.
• Ability to work at a senior level within complex organisations, able to build empathy, credibility, and trust with key customers.
• Proven track record of achievement in selling and delivering consulting and technology services, whilst delivering business objectives within large corporate environments.
• Recognised expertise in Oracle Applications, able to demonstrate the ability to align the functional area with the business requirements to support the company vision.
• Strong presentation skills, experienced and comfortable presenting to large groups and delivering inspiring and engaging presentations.
• Collaborative team player, with a willingness to lead by example and roll up their sleeves.
• Proven ability to inspire direct and indirect internal teams, as well as clients to push the boundaries of what they thought was possible.
• Passionate about disruptive innovation and transformational ideas.
• Mature interpersonal and influencing skills, especially at senior client levels.
• Ability to travel as/when required.

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