Your responsibilities will include building integrated partnership frameworks across in-game media, sponsorships, and off-platform activations, owning client and agency relationships, developing sales narratives and go-to-market materials, and aligning with internal teams on target brand lists and managing outbound sales activity.

To succeed in this role, you will need 5+ years of experience in advertising sales, brand partnerships, or sponsorships, with a proven track record of owning client relationships and managing end-to-end sales cycles. You will also need experience carrying revenue targets, pipeline goals, or forecast accountability, as well as experience working with agencies, brands, or media partners.

In addition to your experience and skills, you will need to be passionate about sports and gaming, with a strong understanding of digital and integrated media knowledge, including sponsorships and branded content. You will also need to be able to develop account strategy and identify opportunities, and have experience using sales and operational tools for pipeline, workflow, and reporting.

As a key member of the team, you will have the opportunity to work closely with internal stakeholders, including the Account Management team, to ensure execution aligns with sold scope and client goals. You will also have the opportunity to share market insights and advertiser expectations with internal stakeholders.

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this position.

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This role will establish and lead the Customer Programs function inside Enterprise Marketing , the team accountable for how Anthropic engages its most strategic customers.

The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map.

This leader brings these initiatives under one strategy and owner.

Responsibilities

• Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.
• Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.
• Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.
• Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.
• Act as the voice of strategic customers inside Anthropic , bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.
• Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.
• Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.
• Partner cross-functionally on execution , this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production.

Requirements

• 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.
• Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.
• A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.
• Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.
• Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.
• Strong cross-functional operating skills , you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.
• Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.
• Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.
• Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles.

We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we

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As a Strategic Finance Analyst, you will build detailed financial models from scratch to enable business planning and strategic decision making. You will support executive-level decision making with thorough ROI analysis, conduct contribution margin analysis to understand segment profitability over time, and establish excellent cross-functional relationships across all parts of the Company to deliver data-driven insights.

You will own creation of key analyses for quarterly Board meetings, remain flexible and willing to wear multiple hats in support of high importance, ad hoc leadership requests, and own the marketing budgeting process, including BvA tracking and analysis.

We are looking for a skilled Strategic Finance Analyst with 2–3 years' experience in investment banking (TMT or SaaS coverage preferred), private equity, venture capital, and/or strategic finance at a SaaS company. You should have exposure to SaaS business models, advanced financial modeling skills, and a strong grasp of SaaS metrics.

Key responsibilities include:

• Building detailed financial models from scratch to enable business planning and strategic decision making
• Supporting executive-level decision making with thorough ROI analysis
• Conducting contribution margin analysis to understand segment profitability over time
• Establishing excellent cross-functional relationships across all parts of the Company to deliver data-driven insights
• Owning creation of key analyses for quarterly Board meetings
• Remaining flexible and willing to wear multiple hats in support of high importance, ad hoc leadership requests
• Owning the marketing budgeting process, including BvA tracking and analysis

Requirements include:

• 2–3 years' experience in investment banking (TMT or SaaS coverage preferred), private equity, venture capital, and/or strategic finance at a SaaS company
• Exposure to SaaS business models
• Advanced financial modeling skills
• Strong grasp of SaaS metrics
• Analytical rigor with ability to simplify complex data into actionable insights
• Clear written and verbal communication skills for senior and non-finance stakeholders
• Comfortable in ambiguous, high-growth environments with shifting priorities
• Familiarity with Salesforce, Pigment, or Looker
• SQL or BI tool skills for deeper data analysis
• Prior exposure to GTM forecasting

This is a unique opportunity to drive topline forecasting, planning, and analysis for a high-growth SaaS company and make a real impact.

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The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map.

A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us , with workstreams and a team behind you.

You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership. You will hire and manage a team covering advisory boards, executive briefings, early access programs, and more.

The right candidate has built customer programs at a high-growth B2B company before, is credible in a room of Fortune 500 executives, and operates comfortably with GTM and company leadership.

Responsibilities:

• Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.

• Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.

• Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.

• Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.

• Act as the voice of strategic customers inside Anthropic , bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.

• Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.

• Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.

• Partner cross-functionally on execution , this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.

You may be a good fit if you have:

• 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.

• Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.

• A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership , you have been the one person in the room representing customer programs to the head of the commercial org.

• Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.

• Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.

• Strong cross-functional operating skills , you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.

• Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.

• Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.

• Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.

Annual compensation range for this role is $400,000 - $400,000 USD.

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This is a hands-on role for someone who loves problem-solving, can dive into APIs and databases, and takes pride in clear documentation and communication. You'll help property managers succeed with our AI platform while also driving continuous improvements in our internal tools and processes.

Responsibilities:

• Maintain and help debug Zuma's internal admin onboarding tool for new customers
• Configure and manage backend feature flags for customers
• Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and fully functional
• Keep integration documentation accurate and up-to-date (and improve it for easier adoption)
• Debug existing integration issues when regressions occur
• Investigate and report on basic AI hallucination issues and knowledge base inconsistencies
• Collaborate with engineering to automate repetitive tasks and improve onboarding/support workflows

Why This Could Be Your Dream Role:

• You want to work at a company where customers feel your impact every day
• You'll have autonomy to design and implement innovative technical solutions
• Your work will directly impact thousands of apartment communities and millions of renters
• You'll receive significant equity in a venture-backed company with strong traction

Why You Might Want to Think Twice:

• This is a demanding role that will often require extended hours and deep commitment
• As a founding team member, you'll need to wear multiple hats and step outside your comfort zone
• You'll need to make thoughtful tradeoffs between innovation and immediate needs
• You'll interact directly with customers to understand their needs and occasionally travel to their offices
• We're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs

Other Benefits:

• Great health insurance, dental, and vision
• Gym and workspace stipends
• Computer and workspace enhancements
• Unlimited PTO
• Company off-sites with the team
• Opportunity to play a critical role in building the foundations of the company and Engineering culture

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In this role, you will contribute to environmental and stress testing efforts, support failure analysis investigations, and help analyze test and field data to identify potential reliability risks. You’ll participate in design reviews and FMEA activities, assist in root cause investigations for manufacturing and field issues, and support initiatives to improve hardware reliability across the program.

Key responsibilities include:

• Supporting environmental and stress testing efforts (e.g., temperature cycling, vibration, HALT/HASS) to validate hardware reliability
• Assisting in failure analysis and root cause investigations for manufacturing non-conformances and field returns
• Analyzing test results and field data to help identify potential failure modes and reliability risks
• Collaborating with design engineers to incorporate design-for-reliability best practices
• Participating in design reviews and FMEA activities to evaluate potential issues
• Supporting development of corrective actions and process improvements to enhance hardware reliability
• Assisting in reviewing materials, manufacturing processes, and component selection for reliability considerations
• Utilizing data analysis tools (e.g., Python) to support reliability assessments and reporting
• Working cross-functionally with engineering, manufacturing, and supplier teams
• Traveling occasionally to support testing or supplier engagements as needed

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