By collaborating with data science, infrastructure, and GTM teams, you will execute a 'build and buy' strategy to replace our legacy SaaS toolchains and manual heuristics with bespoke AI agents and automated workflows.

This role demands a blend of technical leadership and operational rigor, transitioning incubated projects into production-ready solutions while maintaining excellence through robust monitoring, metrics, and support.

Ultimately, you will build mission-critical tools that our top GTM operatives rely on to achieve their strategic goals.

As a Principal Engineer, you will:

• Mix build and buy approaches to architect the next-generation GTM platform.

• Replace a sprawling last-gen SaaS software toolchain with sharp, bespoke tooling.

• Contribute to our technical architecture as we grow, ensuring long-term scalability.

• Replace manual, heuristic-based processes with custom-built agents.

• Scale up and scale out solutions incubated by our GTM labs team.

• Contribute to all phases of software development, including ideation, prototyping, design, and implementation.

• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

• Build to a standard that our top GTM operatives can rely on your solutions for goal attainment.

• Raise the bar for technical standards, performance, reliability, and operational excellence.

• Foster and drive operational excellence with metrics, monitoring, and smart on-call and support.

• Provide assessments of project progress, risks, and challenges to engineering leadership to help guide resource allocation and prioritization.

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You will be responsible for architecting and delivering a high-scale, AI-native platform that transforms our Go-To-Market operations.

As a Principal Engineer, you will:

• Mix build and buy approaches to architect the next-generation GTM platform.

• Replace a sprawling last-gen SaaS software toolchain with sharp, bespoke tooling.

• Contribute to our technical architecture as we grow, ensuring long-term scalability.

• Replace manual, heuristic-based processes with custom-built agents.

• Scale up and scale out solutions incubated by our GTM labs team.

• Contribute to all phases of software development, including ideation, prototyping, design, and implementation.

• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

• Build to a standard that our top GTM operatives can rely on your solutions for goal attainment.

• Raise the bar for technical standards, performance, reliability, and operational excellence.

• Foster and drive operational excellence with metrics, monitoring, and smart on-call and support.

• Provide assessments of project progress, risks, and challenges to engineering leadership to help guide resource allocation and prioritization.

What skills do I need?

• 8–10 years of experience building high-quality products used to achieve key business objectives.

• Significant, demonstrated impact that your work has had on the product and/or the teams.

• Hands-on expert executor with experience guiding and leading small teams.

• Strong product, data, and technical fundamentals and good systems design skills.

• Experience in setting technical strategy while remaining practical.

• Strong understanding of software engineering fundamentals and the full development lifecycle.

• Experience running critical systems migrations (essential for replacing that "last-gen" toolchain).

• Fluency with Claude Code, Jules, Codex, and similar AI-powered developer tools.

• BSc in AI, Computer Science, Data Science, Maths, Statistics, or a related field.

Ideal if you also have:

• Built and deployed AI-native products with a strong AI/ML background.

• Experience running high-availability, high-quality platforms at real scale.

• Experience building software specifically for Sales, Marketing, or Customer Success.

Policies

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

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Location: Berlin, Germany

Department: AI Group

We are seeking a highly experienced Principal Engineer to join our AI Group in Berlin. As a Principal Engineer, you will play a key role in shaping the technical direction of our AI-powered customer service solutions.

About Fin:

Fin is our AI agent that resolves over 1 million customer conversations every week. It's the #1 AI agent for customer service, and we're just getting started. We're on the cutting edge of defining how AI agents should work, inventing paradigms that didn't exist six months ago, and discovering entirely new problem spaces every time we push the technology further.

As a Principal Engineer, you will partner at the strategic pillar level, having broad context across work streams and using that to inform technical strategy and investment priorities. You will spin up 0-to-1 work streams, bringing together engineers who've never worked as a team, disambiguating the problem space, building momentum under aggressive timelines, setting high expectations, and driving execution.

Key Responsibilities:

• Partner at the strategic pillar level, having broad context across work streams and using that to inform technical strategy and investment priorities.

• Spin up 0-to-1 work streams, bringing together engineers who've never worked as a team, disambiguating the problem space, building momentum under aggressive timelines, setting high expectations, and driving execution.

• Execute on the most ambiguous, highest-stakes problems, being hands-on, writing code, shipping features, and being deep in the weeds.

• Lead experimental work at the AI frontier, running your own A/B tests, doing prompt engineering, building evals, and calibrating accuracy, cost, and latency for LLM-powered features.

• Shape long-term technical strategy through execution, your hands-on work informing the architecture.

• Work across the full stack in an AI-first development environment, pushing the boundaries of what's possible with AI-assisted development and helping shape how the entire engineering org works.

• Raise the bar for the people around you, giving direct, actionable feedback that changes outcomes.

Requirements:

• Engineering depth and product thinking, combining deep engineering ability with strong product and design instincts.

• Operated at real scale and has builder energy, having spent time at companies operating at significant scale and having startup DNA.

• AI fluency, actively experimenting with AI-assisted development, pushing the boundaries of what's possible, and forming opinions about how it changes the way teams build software.

• Deep technical depth with breadth, being able to go deep into the weeds on at least one technical domain and navigating complex multi-team systems with ease.

• Communication as a superpower, being able to explain to leadership why a technical investment matters, align multiple teams around a complex project, and then walk an engineer through the gnarly implementation details.

• Extreme autonomy, partnering with the Engineering Director on where you think the pillar needs to go next, identifying problems, forming convictions, and acting on them.

• Critical thinking about the business, understanding what Intercom is optimizing for and translating that into technical decisions.

• At least 10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders.

• Stack agnostic, being able to learn, build, and operate effectively with tools like Claude Code.

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. This is one of the most consequential competitive moments in tech history, and the engineering decisions made in the next 12 months will determine who wins.

A rare pivot that actually worked. Intercom has been building for 15 years, deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

AI-first engineering culture. Every engineer gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in the platform capabilities,MCP servers, skills, shared tooling,that make AI-assisted development genuinely transformative.

You'll be at the sharp edge of figuring out what this means for how teams work. The sweet spot. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't.

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

We're hiring a Staff Product Designer for our Benefits team to design and launch a new product offering at Gusto. Our focus in Benefits is simple: help small businesses and their employees get access to better quality care at more affordable rates,in other words, we make benefits work harder for small businesses.

Benefits is a notoriously complex space, full of confusing choices, high stakes, and fragmented experiences across employers, employees, carriers, and brokers. In this role, you’ll partner closely with Product Managers, Engineers, Data Science, CX, Operations, and Sales to turn that complexity into experiences that feel clear, human, and trustworthy,from end-to-end journeys to the underlying systems that power them.

This is an opportunity to shape a new part of Gusto’s Benefits offering and deliver meaningful, tangible impact for small businesses and the people who rely on them.

About the Team

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto.

We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference.

We believe great design can make hard things possible, even delightful. We are building an AI-native design organization , and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers.

Here’s what you’ll do day-to-day:

• Lead 0→1 discovery and design for a new Benefits product offering,from problem framing to MVP definition,grounded in real employer + employee workflows.

• Design end-to-end service experiences across employer, employee, and internal ops workflows,identifying where AI can reduce complexity while keeping decisions clear and controllable.

• Design AI-assisted decision moments that help customers choose and act with confidence.

• Design the system that makes AI safe and scalable: define objects, rules, states, and exception paths plus guardrails for when AI should defer to humans.

• Make data legible and operational: shape the information model and UX so humans and AI can collaborate,clean inputs, clear outputs, and structured handoffs that reduce errors and rework.

• Build product feedback loops that improve AI quality over time: define success metrics, evaluation signals, and human-in-the-loop review patterns to continuously tune guidance, routing, and automation.

• Design in code to ship faster: use AI-assisted dev tools (e.g., Cursor, Claude Code) to prototype and deliver production-quality UI, collaborating tightly with engineering and shaping reusable patterns.

Here’s what we're looking for:

• You partner cross-functionally to define human-in-the-loop workflows, and set principles for fairness, privacy, and trust.

• You design with AI as a core material,prototyping, refining prompts, and integrating AI behaviors that adapt responsibly to user context. You guide teams in balancing automation with transparency and control.

• You redesign service blueprints where AI plays an active role,automating routine workflows, predicting needs, and escalating complex cases to humans with transparency and context.

• You define area strategy using measurable bets and experimentation; partner with Analytics and AI teams to track and evaluate impact.

• You scale quality through reusable patterns, thoughtful critique, and mentorship; balance exploration with delivery.

• You influence cross-functional strategy across teams; resolve complex trade-offs and guide design through ambiguity.

• You coach across teams, build onboarding and training programs, and raise the bar for craft and systems thinking.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto).

Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

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As a Software Engineer on the Apollo team, you'll own the full development lifecycle,from idea generation and design, through implementation, to operation and support,while collaborating closely with both technical and non-technical stakeholders to deliver robust, impactful infrastructure.

The usage of AI tools (Claude Code/Codex/Copilot) is highly encouraged!

Core Responsibilities

• Build and maintain highly available systems responsible for orchestration of software deployment across hundreds of production environments
• Develop performance sensitive storage features and optimizations to store and serve Palantir products
• Engage and solve problems that customers need today with a tight feedback loop for what is important and what works
• Working directly with other teams to solve problems that cross the team boundary
• Debug complex issues and performance problems throughout the stack, including open source

What We Value

• Systems programming experience with strong proficiency in golang, Java or equivalent
• Some familiarity with containers (Docker) and orchestration (Kubernetes) at scale
• Experience working with hosted container registries such as Amazon Elastic Container Registry (ECR), Google Artifact Registry, or Azure Container Registry (ACR) is highly desirable
• Familiarity with the OCI Distribution Spec and open source registry projects (e.g., distribution/distribution,Harbor)
• Experience designing, building, and operating high-scale observability or infrastructure systems
• Experience building high-quality software in a fast-paced CI/CD development environment
• High empathy for developer and operators workflows and productivity

What We Require

• 4+ years of professional software development experience on core infrastructure with emphasis on operational excellence
• 2+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and existing systems
• Bachelor's degree in Computer Science or equivalent

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role

We are looking for someone to build AI-powered compliance systems from the ground up. This is not a role where you inherit a mature platform and maintain it. You will be designing architecture, deploying agents, and engineering the workflows that make compliance faster and more reliable across the Corporate Compliance team.

You will need to be comfortable operating in a regulated environment, making judgment calls about what should run autonomously versus what requires human review, and owning the outcomes end to end. Success looks like measurable improvement in automation rates, decision quality, audit readiness, and team enablement.

About the Team

The Corporate Compliance team is responsible for ensuring Gusto meets its regulatory obligations across payroll, payments, financial services, and state licensing. We build and maintain the compliance management system that underpins this work, including the compliance controls, obligation monitoring, exam readiness processes, and product launch reviews that keep the business running within regulatory expectations.

We do this cross-functionally, partnering closely with Product, Engineering, Legal, Operations, and Risk.

Here’s what you’ll do day-to-day:

• Design and implement AI-native compliance workflows using tools like Claude Code, Codex, Gumloop, and similar platforms

• Deploy and configure AI agents across compliance use cases, including product reviews, control testing, regulatory change monitoring, licensing workflows, policy governance, and remediation tracking

• Manage and oversee those agents on an ongoing basis, defining clear boundaries between autonomous execution and human review

• Monitor agent outputs, decisions, and workflow execution; own operational metrics like task efficacy, accuracy, and regulatory coverage. Identify and address errors, hallucinations, data drift, or unexpected behavior through root cause analysis

• Own the continuous improvement cycle for agent prompts and decision logic. Conduct root cause assessments, and deploy improvements through structured testing, shadow mode validation, and controlled production rollouts

• Prototype new agentic frameworks, orchestration layers, and retrieval systems; build evaluation frameworks for accuracy, bias, and explainability

• Lead analysis of AI metrics, compliance trends, and risk signals to identify systemic gaps and inform roadmap decisions for tooling and automation. Build dashboards and automated reporting that support audits, exams, and executive visibility

• Serve as the connective tissue between Compliance, Engineering, Product, Legal, Security GRC, and Data and translating regulatory expectations into system logic that ships, while mentoring compliance analysts on AI tool usage, workflow design, and prompt development

Here’s what we're looking for:

• 5-7 years building compliance management systems, regulatory program infrastructure, or technical solutions in a regulated environment (payments, fintech, payroll, or compliance-heavy SaaS). You have taken evolving requirements and turned them into durable processes, controls, and operating systems that scale

• Hands-on experience leading AI or automation projects from concept through implementation, including human-in-the-loop workflows

• Comfortable using AI tools (Claude, ChatGPT, Cursor, or similar) for workflow design and debugging; familiar with agent orchestration, prompt engineering, and structured testing

• Strong cross-functional collaboration skills with a proven history working across Product, Engineering, Compliance, and Risk

• Demonstrated good judgment in ambiguous, high-stakes situations. You can make a call when the regulatory picture is not perfectly clear and explain your reasoning to stakeholders who are not compliance experts

• Strong data-driven reasoning skills. You are comfortable owning both operational metrics and using them to drive decisions, not just reporting on what happened, but identifying what to change

Our cash compensation amount for this role is $110,640/yr - $136,456/yr in Denver & most major metro locations, and $133,615/yr - $164,792/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

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Our mission is to democratize finance for all.

An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history.

If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact.

Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers.

We’re a high-performing, fast-moving team with ethics at the centre of everything we do.

Expectations are high, and so are the rewards.

The Trading Products team sits at the core of Robinhood’s brokerage business, building products that support millions of customers in making financial decisions.

Design on this team moves faster through AI,we explore directions with LLMs early, prototype with AI tooling in parallel, and ship polished systems.

This lets us iterate quickly without sacrificing craft.

You’ll work closely with product managers, engineers, researchers, and brokerage leadership to create thoughtful, high-quality experiences that are grounded in user needs and measurable outcomes!

As a Senior Product Designer, you will lead design for emerging products for active traders.

You will take an AI-first approach to design incredible experiences, shape product direction, and present ideas to leadership.

This role requires balancing strategic thinking with hands-on design execution while navigating ambiguity in a regulated environment.

You will contribute to product direction, present ideas to leadership, and deliver experiences that help build trust in AI-driven financial tools!

This role is based in our Menlo Park, CA and New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community.

Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Lead end-to-end design for trading products from early concepts through launch

• Collaborate with product managers, engineers, and researchers to define product direction and user experience

• Use large language models to explore product ideas, clarify user needs, and outline initial approaches, helping your team align quickly on direction

• Create and iterate on prototypes using AI-assisted tools, shaping flows and interactions while partnering with engineers to bring the strongest concepts into production

• Translate complex financial and AI-driven concepts into clear, intuitive user interfaces

• Present design work to cross-functional partners and leadership, incorporating feedback into iterations

• Ensure designs meet quality standards, align with regulatory requirements, and support user trust

What you bring

• You have experience designing consumer-facing digital products, ideally mobile-first experiences

• You actively use tools like ChatGPT, Gemini, or similar LLMs as part of your design workflow

• You are comfortable experimenting with AI-assisted development tools (such as Claude Code), even if you are not writing production-level code

• You can take projects from ambiguous problem spaces to clear, executable design solutions

• You communicate design decisions effectively to cross-functional partners and leadership

• You have experience working in regulated environments or on financial products (preferred)

What we offer

• Challenging, high-impact work to grow your career

• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching

• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents

• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more

• Employer-paid life & disability insurance, fertility benefits, and mental health benefits

• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.

The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones.

For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC): $166,000-$195,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL): $146,000-$172,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL): $129,000-$152,000 USD

XML job scraping automation by YubHub

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The People Systems team builds and operates the technology that supports Robinhood’s employees across their entire lifecycle. The team focuses on Workday and connected systems, ensuring reliable operations, strong data quality, and scalable solutions for a growing global workforce. You will work closely with partners across HR, Engineering, Finance, and Legal to deliver systems that support hiring, onboarding, payroll, and compliance.

As a People Systems Manager, you will lead the design, development, and operation of Robinhood’s People Systems ecosystem with Workday as the foundation. You will contribute directly to system configuration, integrations, and architecture while guiding a team of engineers and analysts. This role also focuses on applying AI tools and automation to reduce manual processes, improve data accuracy, and enhance employee support. You will help define how AI is applied within People Systems to improve efficiency and scalability!

This role is based in our Menlo Park, CA office, with in-person attendance expected 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Own and evolve Robinhood's core People Systems with Workday as the foundation , driving configuration, integrations, Extend development, and architectural decisions.
• Lead as a hands-on technical manager: you write, review, and ship alongside your team rather than delegating from a distance.
• Actively use AI-assisted development tools (e.g. Cursor, Claude Code, GitHub Copilot) to accelerate delivery , and set the standard for AI-augmented workflows on your team.
• Design and build AI-powered automations and agents that reduce manual HR operations, improve data quality, and enhance the employee experience.
• Build and maintain integrations across the People tech stack , deep ownership of EIB-based integrations required, Workday Studio experience strongly preferred.
• Prototype and productionize AI capabilities embedded in HR workflows (e.g. intelligent routing, document processing, conversational HR interfaces).
• Drive major initiatives including vendor and worker management systems, Workday enhancements, and Workday Extend investments.
• Support international growth and M&A by enabling scalable People systems for new geographies.
• Establish a long-term People Systems roadmap that is AI-first , not AI-curious , balancing near-term operational needs with a bold future-state architecture.
• Maintain a high bar for data quality, security, privacy, and compliance across all People systems.
• Lead and grow a distributed team of FTEs and contractors, building strong technical ownership and accountability.

What you bring

• 7+ years of progressive People Systems or HRIS experience, including 2+ years managing technical teams.
• 4+ years of hands-on Workday experience with strong technical depth across Core HCM, integrations, and Extend.
• Demonstrated use of AI coding tools such as Cursor, Claude Code, or GitHub Copilot , we'll ask you to walk us through projects where these tools changed how you work.
• Proven experience building AI agents, automations, or LLM-powered workflows , side projects, internal tools, and production systems all count.
• Deep experience building and supporting Workday integrations; EIB required, Workday Studio strongly preferred.
• Familiarity with Greenhouse and/or Ashby.
• Strong cross-functional partnership skills across HR, Engineering, Finance, and Legal.
• Ability to operate in fast-paced, ambiguous environments , you make decisions with incomplete information and iterate quickly.
• A portfolio or track record of shipped AI projects: describe what you built, what tools you used, and what impact it had.
• Strong analytical and problem-solving skills with a bias toward action and measurable outcomes.

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet , a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)$191,000-$225,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)$168,000-$198,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)$150,000-$176,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work,welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

XML job scraping automation by YubHub

We're looking for a seasoned software engineer to join our Web Platform team. As a senior software engineer, you will drive initiatives that empower developers to build modern, world-class web experiences for Pinners with high productivity, performance, and quality.

Responsibilities

• Build the web platform that powers Pinterest.com for hundreds of millions of users - and the frameworks and tooling that empower hundreds of engineers to build it.
• Improve foundational web architecture, DevEx, builds, CI/CD, and testing capabilities to help developers work more effectively.
• Identify site-wide challenges; propose, test, and ship solutions.
• Champion and drive large-scale, cross-functional initiatives that improve the Web platform.
• Raise web stability, scalability, performance, and accessibility by implementing best-in-class web development standards.
• Supercharge the web development lifecycle with AI agents: accelerating large-scale migrations, automating repetitive engineering tasks, and building agent-powered workflows that let developers ship faster with higher confidence.
• Mentor team members and participate actively in technical design and code reviews and architectural decisions.

Requirements

• 5+ years of experience in Web development and a deep understanding of JavaScript, CSS, DOM, HTTP protocol and how the web works.
• Expertise with technologies such as React, Redux (or other state management solutions), Relay, GraphQL, TypeScript, Jest and React Testing Library.
• Good knowledge of build tools such as Webpack, Rspack, or Vite.
• Familiarity with Node.js, server-side rendering techniques, and frameworks such as Next.js or Remix.
• Track record of delivering large, cross-functional projects across multiple organizations and being a champion of developer experience, performance and quality.
• Strong written and verbal communication skills and the ability to collaborate across teams to make platform improvements, test functionality, and evangelize adoption of platform features.
• Hands-on experience with AI coding agents (eg. Claude Code, Cursor, Codex) and a point of view on how to harness them for large-scale migrations, code generation, and developer workflow automation.
• Love for Web and drive to keep up-to-date with new technologies, trends and best practices in client architecture.
• Bachelor’s degree in computer science or equivalent experience.

Relocation Statement

This position is not eligible for relocation assistance.

In-Office Requirement Statement

We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

Our Commitment to Inclusion

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.

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We're looking for a talented Software Engineer II to join our Web Platform Team. As a key member of the team, you will drive initiatives that empower developers to build modern, world-class web experiences for Pinners with high productivity, performance, and quality.

Responsibilities

• Build the web platform that powers Pinterest.com for hundreds of millions of users - and the frameworks and tooling that empower hundreds of engineers to build it.
• Improve foundational web architecture, DevEx, builds, CI/CD, and testing capabilities to help developers work more effectively.
• Identify site-wide challenges; propose, test, and ship solutions.
• Champion and drive large-scale, cross-functional initiatives that improve the Web platform.
• Raise web stability, scalability, performance, and accessibility by implementing best-in-class web development standards.
• Supercharge the web development lifecycle with AI agents: accelerating large-scale migrations, automating repetitive engineering tasks, and building agent-powered workflows that let developers ship faster with higher confidence.
• Mentor team members and participate actively in technical design and code reviews and architectural decisions.

Requirements

• 3+ years of experience in Web development and a deep understanding of JavaScript, CSS, DOM, HTTP protocol and how the web works.
• Expertise with technologies such as React, Redux (or other state management solutions), Relay, GraphQL, TypeScript, Jest and React Testing Library.
• Good knowledge of build tools such as Webpack, Rspack, or Vite.
• Familiarity with Node.js, server-side rendering techniques, and frameworks such as Next.js or Remix.
• Track record of delivering large, cross-functional projects across multiple organizations and being a champion of developer experience, performance and quality.
• Strong written and verbal communication skills and the ability to collaborate across teams to make platform improvements, test functionality, and evangelize adoption of platform features.
• Hands-on experience with AI coding agents (eg. Claude Code, Cursor, Codex) and a point of view on how to harness them for large-scale migrations, code generation, and developer workflow automation.
• Love for Web and drive to keep up-to-date with new technologies, trends and best practices in client architecture.
• Bachelor’s degree in computer science or equivalent experience.

Relocation Statement

This position is not eligible for relocation assistance.

In-Office Requirement Statement

We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

Our Commitment to Inclusion

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.

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Wonderschool is a software company that helps small business owners earn more money. They started with childcare providers because it is a large, underserved market where technology can have an outsized impact on revenue. But the model scales: they are building a platform and a playbook that will expand into other verticals.

The Vision

The North Star for this role is a system where a user signal automatically triggers a chain of AI agents that writes the product requirements, designs the solution, builds the code, reviews it, and ships it. No human in the loop for the routine stuff. Humans define what matters, train the agents, and review edge cases.

What You Will Do

Own the AI Development Loop

Review and iterate on AI-generated code and feed that review back as training signal to make the agents better over time Architect the codebase for AI legibility: clean data models, strong documentation, deprecation of legacy patterns that cause agents to fail Build and maintain the automated product pipeline: signal detection, agent-generated requirements, AI-driven development, AI code review, commit When agents break in production, you own the diagnosis and fix

Enable the Business, Not Just the Product

Build tools and workflow infrastructure that let operations, sales, and customer success teams operate the platform themselves, without filing engineering tickets Translate what internal teams need into automated, reliable systems Help non-engineers understand what is possible and then make it happen

Ship Full-Stack Product

Build features across the frontend and backend: React/TypeScript on the front, Node.js or Elixir on the back, Postgres underneath Own the full lifecycle from requirements to production Debug issues across the entire stack

Stay Close to What Is Live

Actively observe the production environment: usage patterns, agent failures, edge cases, provider behavior This role requires a high degree of personal accountability for system health. When things are running well, that is because you have built the monitoring and alerting to catch problems early. Getting there takes commitment.

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Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

At Dialpad, web engineering and design aren't separate disciplines , they're the same team. Our unified Design Organization brings together product designers, brand designers, and engineers who all build.

We write code, ship products, and use AI as a core part of how we work, not as an afterthought.

As a Sr. Web Engineer on the Marketing Web team, you'll contribute to the full surface area: the marketing website, the internal tooling that powers it, and , critically , the AI-powered automations and integrations that connect Dialpad's marketing presence to the teams that maintain it.

You will identify opportunities, prototype quickly, and ship to production. There is no handoff culture here.

This role sits at the intersection of marketing engineering, AI automation, and experience design.

You'll work directly with designers, marketers, brand leads, and product teams to create a seamless, connected customer journey , from the first visit to a marketing page through to the Dialpad product itself.

You'll be expected to bring your own ideas, take ownership, and build things that matter.

What You'll Do

• Identify and define automation opportunities across the marketing website, content workflows, QA pipelines, and the broader customer journey.

• Build prototypes quickly to validate ideas, then take them to production , you own the full arc from idea to shipped.

• Design and implement agentic workflows and internal AI tools that reduce manual overhead and unlock capabilities for the entire organization.

• Integrate AI tooling into real publishing, deployment, and personalization workflows , not demos, actual production systems.

• Stay on the cutting edge of AI tooling: you know what's new, you've tested it, and you have a strong point of view on what's worth adopting.

• Contribute meaningfully to the codebase , writing features, fixing bugs, and reviewing PRs with depth.

• Build and maintain components, pages, and templates that reflect Dialpad's design system and brand standards with consistency and precision.

• Own performance, accessibility, and AEO/SEO at a technical level , you diagnose proactively; you don't wait for reports.

• Maintain and improve the internal publishing platform and tooling that the team depends on every day.

• Partner with the unified Design Organization to create a seamless experience from marketing touchpoints through to the Dialpad product.

• Build integrations that bridge the gap between marketing, sales, and product , personalization, sign-up flows, onboarding hooks, attribution, and beyond.

• Collaborate with designers, brand leads, marketers, and product engineers as a peer contributor , you speak their language and earn trust through craft.

• Surface opportunities to make the Dialpad product experience better through what you learn from the marketing surface.

• Set and uphold frontend standards for code quality, accessibility, and performance across the marketing web stack.

• Help define how AI-assisted development is done on this team , effective prompting, code review rigor for AI output, and knowing when to push back.

• Be a multiplier: when you learn something, you share it; when you build something reusable, you document it.

• Evaluate new tools and frameworks with a critical eye , adoption is earned, not assumed.

What You'll Bring

• 5+ years of frontend or full-stack web engineering experience, with meaningful time on marketing or growth web surfaces.

• Active, daily use of AI coding tools , Claude Code, Windsurf, or equivalent , with a concrete point of view on how to get real value out of them and when they fall short.

• Demonstrated experience building AI-powered automations or internal tooling that shipped to production.

• Strong proficiency in modern JavaScript/TypeScript, Vue or React, HTML, and CSS.

• Experience with headless CMS platforms, static site generators, or component-driven marketing stacks.

• A high-ownership builder mindset , you identify problems, propose solutions, and drive them to completion without waiting to be directed.

• Strong communication skills: you work well with designers and non-engineers, and you translate technical constraints into clear decisions.

Why Join Dialpad

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.

The Opportunity

We’re looking for a Staff Product Manager, Growth to own Flexport’s website, self-serve experience, and the critical intersection between marketing and product that turns visitor traffic into a qualified pipeline.

Responsibilities

Website as a Growth Product

• Own Flexport.com as Flexport’s highest-leverage growth channel to define the product vision, roadmap, and KPIs for the marketing website.
• Drive SEO and AEO strategy, information architecture, and content performance to increase organic traffic and domain authority.
• Lead conversion rate optimization across landing pages, product pages, and CTAs through structured experimentation (A/B tests, multivariate tests, holdout groups).
• Partner with Design, Product, and Engineering to ship high-impact web experiences that reduce friction and move visitors toward signup and qualification.

Self-Serve Flow & Product-Led Growth

• Own the end-to-end self-serve funnel from first visit through signup, onboarding, activation, and handoff to Sales.
• Define and instrument key growth metrics (visitor-to-signup, signup-to-activation, activation-to-MQL, MQL-to-SQL) and build dashboards that make funnel health visible across the organization.
• Identify and activate product-led growth levers: trial flows, in-platform conversion moments, guided onboarding, and expansion signals.
• Develop experimentation frameworks to test and scale PLG motions, balancing self-serve efficiency with enterprise sales readiness.

Marketing and Product Bridge

• Serve as the primary product partner between the Marketing team translating campaign objectives into product requirements and vice versa.
• Collaborate with Marketing and Sales Ops on lead scoring models, nurture logic, and segmentation strategies to ensure product signals feed into accurate lead qualification.
• Align product releases and platform capabilities with go-to-market motions so that new features translate into pipeline.
• Work with Sales to define what constitutes a high-quality lead and build product experiences that deliver them consistently.

Requirements

• Product management experience, with significant depth in growth, conversion, or product-led growth at a high-growth B2B technology company.
• Strong preference for former tech founders or early-stage operators who have owned the full end-to-end go-to-market for a B2B product from building the website to closing the first customers.
• Proven track record of driving measurable improvements in web traffic, signup conversion, activation rates, or pipeline generation.
• Deep understanding of enterprise B2B buying motions - complex, long sales cycles, buying committees, and what it takes to generate leads that Sales actually wants to work.
• Experience in logistics, supply chain, or enterprise SaaS is a strong plus.
• A power user of AI in your product workflow; you actively use tools like Claude Code, Codex, OpenClaw, or similar to accelerate prototyping, analysis, and experimentation.
• Bonus if you’ve used vibe coding or low-code AI tools to build landing pages, internal tools, or automations yourself.
• Fluent in web analytics, attribution modeling, and experimentation tooling (e.g. Google Analytics, Amplitude, Optimizely, LaunchDarkly).
• Comfortable writing SQL and building dashboards.
• Experience with marketing automation and CRM systems (Salesforce, HubSpot, Marketo) and a working understanding of how product signals feed lead scoring and sales workflows.
• Strong product craft , you write clear PRDs, define sharp success metrics, and ship iteratively.
• Excellent cross-functional communication.
• A bias toward action and experimentation - you ship fast, learn fast, and iterate.
• You’re energized by ambiguity and thrive when you can move from zero to one.

Salary

The US base salary range for this position is $200,000-$230,000 USD per year.

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The EA Experiences group (XO) is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL and The Sims.

As an AI Enablement Architect and Team Lead for the XO AI Labs team in the EA Experiences organization, you will be an innovator and creator of cutting-edge AI solutions, solutions that keep our fans at the center of everything we do. You will collaborate closely with teams across EA Experiences, developing an understanding of their business, their challenges, and their opportunities. You will rapidly create innovative AI solutions using cutting-edge AI technologies that drive growth, increase efficiency, and help our teams focus on what matters most, our fans.

This is a hands-on leadership role focused on building and deploying production AI solutions for EA Experiences organization. You will report to the Senior Director, AI Enablement. This is a hybrid role based at our office in Galway, Ireland.

Responsibilities:

• Inspire and lead AI-driven transformation by creating and deploying innovative solutions that drive efficiency, expansion, and transformation to scale impact, and reimagine our employee and fan experiences.

• Be an AI evangelist, promoting the use of AI as a force-multiplier, driver of growth, and method for improving our fans experiences

• Stay informed on the evolution of AI technologies and opportunities to drive efficiency, expansion, and transformation

• Have a deep understanding of AI technologies and solutions, specifically focusing on how they can be integrated into business processes and systems to enhance efficiency

• Be a hands-on leader, collaborating with teams across EA Experiences to understand their business, their challenges, their opportunities, and create innovative solutions.

• Innovate, transform, and imagine what can be with the novel application of AI into business and related solutions. Drive organizational transformation and change management.

• Demonstrated ability to clearly and succinctly articulate complex concepts at a senior level

Qualifications:

• 8 years + experience architecting, developing, rapidly prototyping and deploying robust production solutions incorporating software engineering, infrastructure, architectural, and security best practices

• Python development skills are required. C#, JavaScript, HTML, and CSS are beneficial

• Extensive experience with spec driven development and using agentic AI software engineering solutions such as Kiro, Cursor, and Claude Code

• Extensive experience engineering AI solutions and excellent working knowledge of:

• Prompt and context engineering

• AI agents, agentic architectures, tool calling, and Model Context Protocol (MCP)

• AI assistants, RAG, embeddings, and vector databases

• Model tuning, evaluation, benchmarking, and guardrails

• Content creation (advertising and marketing), data analytics, and business transformation experience is highly beneficial

• A comprehensive understanding of AWS's services, architecture, and design principles, including:

• Enterprise architecture and microservices design

• Observability and telemetry

• Infrastructure as code and CI/CD

• Experience navigating the legal, ethical, and security implications for AI

• Thrive working both collaboratively and independently

• Excellent creative, critical thinking, and problem solving skills

• Experience integrating AI solutions specifically with AAA Console/PC games and businesses is beneficial

About Electronic Arts:

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

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This role sits at the center of how users experience Synthesia for the first time. Your work will directly impact two core metrics:

• Activation: % of users who experience value and develop a habitual use of Synthesia

• Longer Term Retention: Increasing the proportion of users who embed Synthesia into their day-to-day workflows and continue using it as a core part of their toolkit over time.

You will focus on rethinking and reshaping high-impact user journeys, particularly onboarding, first-time editor experiences, and early product exploration. Expect to work on problems such as:

• Reducing cognitive overload during onboarding

• Redesigning first-time editor experiences to balance guidance with creative power

• Designing around AI latency and uncertainty states inherent in generative systems

• Solving cold-start challenges in an AI creation product

These are structurally complex problems, not incremental improvements.

Within the team, ideas move quickly from concept to functional prototype. Designers are not the only ones prototyping. PMs use tools like Lovable and Claude Code to generate working code in sandboxed environments. Your role is not to simply polish these outputs - it is to rethink, restructure, and elevate them into coherent, scalable experiences. You will shape how ambiguous ideas become testable product directions and how early experiments evolve into durable solutions.

You will operate as a true partner in a PM–design–engineering trio, influencing problem framing, experimentation strategy, and solution direction from first principles through execution.

Responsibilities:

• Reimagining onboarding and early editor workflows to materially improve activation

• Translating ambiguous growth and product challenges into clear concepts, flows, and working prototypes

• Partnering with Product and Engineering to move core growth metrics

• Challenging briefs, assumptions, and existing interaction patterns

• Elevating AI or PM-generated prototypes into scalable, thoughtfully designed experiences

• Designing experiments that help the team learn quickly, knowing not every concept will ship

• Contributing to critique culture and raising the bar for product thinking across the Growth team

• Coaching and mentoring designers where relevant

Who you are:

• You have operated at a high level of scope and autonomy, influencing product direction beyond surface-level design decisions

• You think in terms of metrics and outcomes, not just flows and artifacts

• You are comfortable being accountable for moving activation and adoption in a self-serve business

• You thrive in experimental environments where many ideas are discarded and speed matters

• You are comfortable working in AI-native workflows where PMs and engineers prototype alongside you

• You consistently ground your design decisions in both qualitative insights and quantitative data, clearly articulating how these inputs shape your solutions.

• You can collaborate directly with engineers, understand constraints, and design within (or intelligently push against) them

• You are energized by complex, zero-to-one challenges where the right solution is not obvious

Our culture:

At Synthesia, we're passionate about building, not talking, planning, or politicizing. We strive to hire the smartest, kindest, and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback, and structure our work to empower everyone to go as fast as possible.

Benefits:

• You will be compensated well with a generous salary and equity

• Flexible, remote-friendly role for team members working in UK/Europe

• You get 25 days of annual leave + local holidays

• Regular team offsites where you'll get to collaborate with the product & engineering team in person

• Work from home budget

• 'Work from anywhere' up to 60 days per year

• Generous referral scheme of up to $10,000 USD for each successful referral

• Huge opportunity for a career-defining role as we go from a scale-up with strong PMF to the next phase of growth

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Responsibilities:

• Design, build, and maintain internal review and enforcement tooling used by Safeguards analysts
• Understand user workflows and establish tooling for well processes that may be distributed across a number of tools and UIs
• Develop the 'base layer' of reusable APIs, data storage, and backend services that let new review workflows be stood up quickly and safely
• Partner with operations and policy teams to understand reviewer pain points, then translate them into clear product improvements that reduce handling time and decision error
• Integrate tooling with upstream detection systems and downstream enforcement infrastructure so that flagged behaviour flows cleanly from signal → human review → action
• Build in the guardrails that sensitive internal tools require: granular permissions, audit trails, data-access controls, and reviewer wellbeing features (e.g. content blurring, exposure limits)
• Instrument the tools you ship , surfacing metrics on queue health, reviewer throughput, and decision quality so the team can see what's working
• Contribute to the Foundations team's shared platform and on-call responsibilities

Requirements:

• 4+ years of experience as a software engineer, with meaningful time spent building internal tools, operations platforms, or back-office products
• Comfortable using agentic coding tools (e.g. Claude Code) as a core part of your workflow, and can direct them to ship well-tested, production-quality software at a high cadence without lowering the bar
• Take a product-minded approach to internal users: you work with the people using your tools, watch where they struggle, and fix it
• Results-oriented, with a bias towards flexibility and impact
• Pick up slack, even if it goes outside your job description
• Communicate clearly with non-engineering stakeholders and can explain technical trade-offs to operations and policy partners
• Care about the societal impacts of your work and want to apply your engineering skills directly to AI safety

Preferred qualifications:

• Experience building tooling in a trust & safety, content moderation, fraud, integrity, or risk-operations setting
• Experience designing case-management or workflow systems (queues, SLAs, escalation paths, audit logs)
• Experience working with sensitive data and understanding the privacy, access-control, and reviewer-wellbeing considerations that come with it
• Experience with GCP/AWS, Postgres/BigQuery, and CI/CD in a production environment
• Experience using LLMs as a building block inside operational tools (e.g. assisted triage, summarisation, or classification in the review loop)

Representative projects:

• Rebuilding the analyst review queue so cases are routed by severity and skill, with full decision history and one-click escalation
• Shipping a unified account-investigation view that pulls signals from multiple detection systems into a single, permissioned surface
• Adding content-obfuscation and exposure-tracking features to protect reviewers working with harmful material
• Building an internal labelling tool that feeds high-quality ground truth back to the detection and research teams

Salary: £255,000 - £325,000 per year

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About Us

Fifth Dimension is the most prominent AI company in real estate in the world, bringing AI to document-heavy industries. We work with real estate businesses in the US, EU, and APAC, automating complex tasks, extracting valuable insights from documents, and empowering professionals to focus on high-impact work.

The Challenge

It’s 9 AM on a Monday. You’ve already got a couple of AI-generated PRs from the weekend open for review - experiments you kicked off with Claude Code on Friday that ran overnight. By 10:30, the reviews are in and you’re iterating. By lunch, one feature is in staging with tests. After a quick review with a staff engineer who raises an edge case you hadn’t considered, you ship v2 by 3 PM. By the end of day, real customers are using it,and you’re already looking at the eval results to figure out what v3 needs.

About You

You’re an AI-first engineer. While others debate whether AI tools are ready, you’ve been shipping with them for months, maybe years. Claude Code and Codex aren’t novelties to you; they’re how you work. You’re outcome-obsessed and customer-obsessed: you don’t just build features, you solve problems for real people and measure whether it actually worked.

Your Impact

Reporting to our CTO Chen, you’ll be our first early career AI engineering hire,and that means you’ll help define what AI-first engineering looks like at 5D. You’ll work alongside staff and principal-level engineers who’ll stretch your architectural and domain thinking, while you push the team’s velocity and AI tooling practices forward.

Day to Day, You Will

• Ship features to production multiple times a day, using Claude Code, Codex, and AI-augmented workflows as your primary development approach

• Own features end-to-end: from understanding the customer problem, through implementation, to deployment and measuring impact

• Build and evolve our AI intelligence platform,from agentic workflows and evaluation infrastructure to the UI/UX that puts AI capabilities in customers’ hands

• Experiment rapidly,prototype approaches, measure results against our evaluation framework, learn from the data, and iterate

• Pair with staff and principal engineers who bring deep domain and architectural expertise, while showing them new ways to leverage AI tooling for speed and quality

• Collaborate closely with Product Managers, Customer Success Managers, and Solutions Engineers to stay rooted in what customers actually need

• Contribute to our engineering culture by sharing what you learn about AI-first development workflows, prompting techniques, and tooling

• Write code that’s clear, tested, and maintainable,speed without quality isn’t speed, it’s debt

Our Values and Engineering Culture

At 5D, we embody three core principles: Own it, Ship it, and Don’t be boring.

Our engineering team values:

• Product-Minded Engineering: Understanding the “why” behind features and using technical expertise to inform product decisions

• Intellectual Honesty: Backing discussions with data and acknowledging knowledge gaps

• Effective Time Management: Setting clear timeboxes and abandoning approaches that aren’t working

• Clear Communication: Writing self-documenting code and providing detailed explanations

• Innovation Mindset: Forming well-reasoned opinions backed by data and continuously learning

• Personal Growth: Supporting your development through challenging work and opportunities to expand your expertise

• Having Fun: We’re building something extraordinary across three of the world’s most exciting cities. We take the work seriously, not ourselves

What We’re Looking For

We don’t care about years of experience or specific degrees. We care about what you’ve built, how fast you learn, and how you think. Show us your work.

• Demonstrable experience shipping software,personal projects, open source, freelance, startup, or professional. The context matters less than the output.

• Fluency with AI coding tools (Claude Code, Codex) as part of your daily workflow, not as an occasional novelty

• Strong programming fundamentals, particularly in Python and TypeScript,but we welcome experience in other languages and architectural paradigms too. You should be able to read, reason about, and debug code that AI helped you write.

• A portfolio or body of work that shows velocity and quality: things you’ve built, shipped, and ideally that people have used

• Comfort with rapid experimentation: you prototype fast, measure outcomes, and aren’t precious about throwing things away

• Intellectual curiosity and honesty,you dig into problems, share what you find (including failures), and ask for help when you need it

• Clear communication: you can explain what you built, why, and what you’d do differently

• Ambition and resilience,we’re tackling hard problems at the intersection of AI and real estate, and you want to grow with us

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You will combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, Engineering, and Partnerships teams, you’ll guide customers from initial technical discovery through successful deployment.

Responsibilities:

• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between departmental outcomes, policy objectives, and technical implementation.
• Serve as the primary technical advisor to public sector customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with Claude Code, the Claude API, and Claude for Enterprise.
• Create and deliver compelling technical content tailored to different audiences. You will need to span the gamut from technical deep dives for engineering and delivery teams up to business-value conversations with senior civil servants and C-suite executives.
• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack, with alignment to NCSC guidelines, Cyber Essentials Plus, the Government Security Classifications framework, the Technology Code of Practice, and the Service Standard.
• Help customers develop evaluation frameworks to measure Claude’s performance for their specific use cases.
• Identify common integration patterns across the UK public sector and contribute insights back to our Product and Engineering teams.
• Travel frequently to customer sites across the UK (and occasionally Northern Europe) for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.

Requirements:

• Prior experience working with UK public sector organisations , particularly UK Central Government departments, executive agencies, or arm’s length bodies.
• Active UK Security Check (SC) clearance, with willingness and eligibility to be put forward for higher levels of clearance (e.g. DV) where customer engagements require it.
• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Experience navigating complex public sector buying cycles involving multiple stakeholders , commercial teams, digital and technology leadership, policy owners, and SROs.
• Familiarity with UK public procurement routes and frameworks is preferred , e.g. G-Cloud, the AI Dynamic Purchasing System (AI DPS), Digital Outcomes, and Crown Commercial Service agreements , and experience working with systems integrators and delivery partners within these frameworks.
• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, including senior civil servants, C-suite executives, engineering, and IT teams.
• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating with enterprise systems.
• Comfortable with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Excitement for engaging in cross-organisational collaboration, working through trade-offs, and balancing competing priorities.
• A love of teaching, mentoring, and helping others succeed.
• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders.
• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems.

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We are looking for experienced engineers who have strong experience with JavaScript and TypeScript, including modern development, testing, and debugging practices. You should be comfortable building applications using React and working with backend systems in Java. You should care deeply about developer experience and enjoy building intuitive, reliable APIs and tools. You should have a quality mindset and think holistically about software development, from coding to deployment and monitoring. You should have experience building user-friendly web applications and understand what makes a great user experience. You should be curious and collaborative, and enjoy working with cross-functional partners to solve complex problems. You should have exposure to areas such as GCP, Kubernetes, gRPC, protobuf, or large-scale data pipelines. You should be comfortable leveraging AI tools (such as Claude Code) to enhance development workflows.

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We're looking for an expert software engineer who's witnessed the transformative power of AI and wants to apply it to solve real business problems. You'll architect and implement innovative AI technology to meet our enterprise customers' unique needs.

As an AI Engineer (Staff/Principal), you'll own the complete lifecycle of core product capabilities from initial customer conversations through architecture, implementation, deployment, and customer adoption. You'll collaborate with our skilled engineering team to design scalable AI solutions that deliver tangible value and expand the capabilities of our generative AI platform.

евеrу dау, уоu wіll:

• Thіnk lіkе а Prоduсt Mаnаgеr+: Own core product components while balancing technical excellence with business impact

• Own еnd-tо-еnd dеlіvеrу оf соmрlеx fеаturеѕ frоm іnіtіаl соnсерt tо рrоduсtіоn dерlоуmеnt аnd сuѕtоmеr аdорtіоn

• Cоllаbоrаtе wіth рrоduсt аnd соmmеrсіаl tеаmѕ tо undеrѕtаnd сuѕtоmеr nееdѕ аnd trаnѕlаtе thеm іntо rоbuѕt tесhnісаl ѕоlutіоnѕ

• Lеvеrаgе AI соdіng tооlѕ lіkе Clаudе Cоdе tо ассеlеrаtе dеvеlорmеnt wоrkflоwѕ

• Lеаd dеvеlорmеnt оf fеаturеѕ ѕоlvіng оur сuѕtоmеrѕ' mоѕt соmрlеx сhаllеngеѕ:

• Аdvаnсеd dаtа еxtrасtіоn ѕуѕtеmѕ fоr рrосеѕѕіng рrореrtу lеаѕеѕ аt ѕсаlе

• Sоphіѕtісаtеd wоrkflоw аutоmаtіоn fоr аnаlуzіng рlаnnіng dосumеntѕ аnd drаftіng аdvісе

• M ultі-stер аgеntіс соntеnt gеnеrаtіоn fоr сrеаtіng mаrkеt rеѕеаrсh rероrtѕ

• Іmрlеmеnt dаtа рrіvасу аnd ѕесurіtу bу dеѕіgn

• Stау аhеаd оf rеlеvаnt rеѕеаrсh аnd tесhnоlоgіеѕ

• Mеntоr оthеr еngіnееrѕ аnd hеlр еѕtаblіѕh еngіnееrіng bеѕt рrасtісеѕ

• Іnvеѕt іn уоur оwn grоwth bу tаkіng оn аmbіtіоuѕ tесhnісаl сhаllеngеѕ аnd ехраndіng уоur ехреrtіѕе

• Аррlу оur еngіnееrіng рhіlоѕорhу: іntеllесtuаl hоnеѕtу, еffесtіvе tіmе mаnаgеmеnt, сlеаr соmmunісаtіоn, аnd іnnоvаtіоn

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In this role, you will be part of the Enterprise Applications G&A team, reporting directly to the Senior Manager, G&A Systems. The Enterprise Applications team provides development and support to the Business Applications that support GitLab's core business processes of Quote To Cash, Procure to Pay, and Record to Report.

Your responsibilities will include:

Developing with NetSuite SuiteCloud development tools such as SuiteBuilder, SuiteFlow, SuiteAnalytics, and SuiteScript to develop new and maintain existing business workflows. Building system integration tools such as SuiteTalk, RESTlets, and NetSuite SOAP APIs. Operating as a system, field, and mapping expert for the RPA and iPaaS team. Maintaining the metadata, records, objects, roles, and fields to ensure proper data flows between systems. Influencing cross-functional teams regularly, building and managing holistic relationships with select partners. Building, maintaining, and improving internal analysis and planning processes to more efficiently deliver for our business partners. Driving end-to-end delivery processes with minimal guidance. Running medium-sized projects that improve our ability to make better data-driven insights or make the company more efficient.

We are looking for someone with a full understanding of NetSuite stack and experience with all NetSuite modules (GL, AP, AR, FA, SuiteBilling, Procurement, etc.). You should also have working knowledge of SuiteScript, SuiteTalk, SuiteFlow, CSV imports, user provisioning, defining roles, analytics, and scheduling scripts.

Experience with web technologies such as HTML, CSS, JavaScript, Web Services, and Eclipse is also required. You should have understanding of JSON, SQL, API, and GitLab Products. Understanding of SDLC and DAP (Duo Agentic Platform) is also necessary.

Knowledge of Claude tools is a requirement (Claude cowork, Claude code & MCP) & how they work with NetSuite, GitLab issues, other data sources, and VSCode. You should be able to design and deploy code from Claude and intake requirements and data from various sources.

Strong data analytics, reporting, and database experience (SQL and NetSuite, and other reporting tools, ODBC) is also required. NetSuite SuiteCloud Developer certifications are a plus.

You should be able to be a self-starter and thrive in a fast-paced environment, as well as a customer-centric mentality and interpersonal skills necessary to manage business and technology relationships.

Exceptional time management and prioritization skills, resiliency under pressure, ability to meet deadlines, and ability to work in a constantly changing environment are also necessary.

Strong security and confidentiality practices with systems that handle sensitive data are also required.

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About Us: Fifth Dimension is bringing vibe working to document-heavy industries. Today we work with real estate businesses in the US, EU and APAC, automating complex tasks, extracting valuable insights from documents, and empowering professionals to focus on high-impact work. Our AI workspace transforms how large investment managers and developers handle leases, development documents, and investment decisions.

The Challenge It's 9 AM on a Monday. You're reviewing usage analytics from last week's release and notice a drop-off in a key workflow,you sketch out a hypothesis and a fix before standup. By noon, you've shipped a prototype using Claude Code that rethinks how users navigate large document sets, and you're demoing it to a product manager and a customer success lead. By Wednesday, you're on a call with a major real estate firm, listening to how they actually use the platform day-to-day,and you spot an opportunity nobody had articulated yet. By Thursday, you've shaped that insight into a spec, got buy-in, and started building. By Friday, you're celebrating with the team as a customer tells you: "This is exactly what we needed."

About You You're an expert software engineer who thinks in terms of user outcomes, not just code. You don't just ship features,you understand the problem space deeply, make sharp product calls, and build solutions that customers didn't know they needed until they can't live without them. You've honed your craft through years of practice across the full stack, from performant backends and well-designed APIs to responsive, polished frontends. You have strong product intuition,you know how to talk to customers, read between the lines of a feature request, and make pragmatic trade-offs between scope, speed, and quality. You're proficient with AI coding assistance tools like Claude Code, leveraging them to accelerate development and focus on higher-level product and architectural challenges. You understand that modern engineering means effectively collaborating with AI to maximise your productivity and creative potential. Details don't escape you. You take pride in the end-to-end user experience,from the API contract to the loading state to the edge case that only one customer hits. As someone who thrives in fast-paced environments, you adapt quickly and mentor other engineers while collaborating effectively with commercial teams and customers. You're passionate about your personal growth and see each complex problem as an opportunity to expand your capabilities. You actively seek challenges that push the boundaries of what's possible and value environments where you can both contribute your expertise and continue to evolve as an engineer.

Your Impact Reporting to our CTO Chen, you'll own and shape core product areas end-to-end,from discovery and design through to architecture, implementation, deployment, and customer adoption. Working closely with our skilled engineering team and commercial stakeholders, you'll combine deep technical ability with strong product sense to build capabilities that deliver tangible value to enterprise customers and drive the business forward. Day to Day, You Will Think like a Product Manager+: Own core product areas while balancing technical excellence with business impact,you don't wait for a spec, you help write it Own end-to-end delivery of complex features from discovery and definition through to production deployment and customer adoption Talk to customers regularly,understanding their workflows, pain points, and unarticulated needs to inform what you build Collaborate with product, design, and commercial teams to shape the roadmap and translate customer insight into robust technical solutions Leverage AI coding tools like Claude Code to accelerate development workflows Lead development of the systems that underpin our platform: Scalable APIs and backend services that power document processing, data extraction, and agentic workflows Reliable streaming and event-driven architectures for real-time user experiences Frontend experiences that make powerful AI capabilities intuitive and accessible Integrations with enterprise systems and third-party platforms Implement data privacy and security by design Champion engineering best practices: testing, observability, CI/CD, and infrastructure-as-code Mentor other engineers and help establish engineering and product-thinking best practices Invest in your own growth by taking on ambitious technical challenges and expanding your expertise Apply our engineering philosophy: intellectual honesty, effective time management, clear communication, and innovation

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As a Product Designer, you'll: Partner with product managers, engineers, researchers, and other stakeholders throughout the design process, from discovery to delivery Drive the UX framework, design standards, and quality bar across your product area Deliver high-quality, detail-oriented designs that elevate the user experience and drive business outcomes Lead and influence other designers through collaboration, feedback, and mentorship, setting the standard for craft on the team Develop and champion scalable design patterns and frameworks that work across platforms Prototype and validate new ideas in close collaboration with engineering and research Contribute to the broader design team's culture, processes, and shared practices

We're looking for someone with 8+ years of product design experience, ideally at a SaaS company. Your portfolio should showcase thoughtful, impactful work and end-to-end user experiences. You should have a proven track record of cross-functional collaboration with product management, engineering, and research partners.

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We are seeking an experienced AI Product Manager to lead AI-focused product enablement and adoption initiatives across our global organisation. The ideal candidate will have a mix of technical experience in AI/ML/LLM products and APIs, process automation, and proficiency in survey design and data analytics.

Key Responsibilities:

Awareness of AI Ecosystem and Trends: Use Claude Code / Codex / Cursor / etc. as well as skills in these tools. Follow developments among major players in the commercial and open-source AI/LLM space, including Anthropic, OpenAI, Google, xAI, and others.

Communication: Communicate clearly and effectively with internal and external vendors and stakeholders about requirements, feature requests, scope, expectations, priorities, product releases, and timelines. Generate clear, consistent, and accurate documentation about products, tradeoffs, decisions, and value proposition of various efforts.

AI Product Enablement and Adoption: Conduct consulting-style engagements with technical and non-technical teams to onboard them with AI tools and products available within Millennium. Collaborate with users to understand pain points, needs, feature requests, and requirements to design and execute product development with usability and scalability in mind.

Feedback Collection and Data Analytics: Analyze usage and feedback data with accuracy and quality using SQL and Python to identify trends, gaps, and opportunities for product improvements. Use insights from your analysis to refine product roadmaps and enablement initiatives to maximise impact across the firm.

Qualifications:

Education: Bachelor's degree or higher in Computer Science, Data Science, Engineering, or a related technical field. Must have technical knowledge and experience.

Experience: 5-7+ years of experience in a combination of AI/ML/LLM engineering, startup, technical education, consulting, data science, product analytics, or product management roles. Some technical / engineering / building experience is a hard requirement, e.g. you must be able to use the CLI and analyse data.

Technical Proficiency: Strong knowledge of AI/ML concepts, especially Large Language Models (LLMs). Understanding of their capabilities and failings as a technology. Proficiency in SQL and Python for data analysis and visualisation. Proficiency in survey software and analytics tools (e.g. Qualtrics). Strong familiarity with effective SDLC and CI/CD principles.

Product Management: Proven ability to use clear judgment and organisational skills to manage complex, cross-functional products involving technical and non-technical teams. Intellectual curiosity and strong aptitude for prioritisation.

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We're looking for product engineers who multiply their impact through agentic coding. You'll own entire problem spaces, ship fast by leveraging tools like Claude Code, and will work on the most strategic parts of our future of Holidu.

You will build AI agents that serve millions of guests and hosts, and strive to build the AGI for the vacation rental space. If you have a builder's mindset, love to own problems, think outside the box, and have an engineering background, this role is for you.

Your team works directly with the Co-founder and CTO.

Your role in this journey

Own problems, not tickets. You won't be handed a backlog. You'll be handed challenges like "our hosts spend too much time on guest communication" or "we need to understand why conversion drops here" and you'll figure out what to build.

Ship fast, learn faster. We measure output in customer impact, not lines of code. You'll take features from idea to production, often in days.

Work at the frontier. Our Agentic Experience team builds AI agents that handle thousands of real guest-host conversations, automate complex workflows, and push the boundaries of what's possible with LLMs in production.

Know your tools, stay curious. Our stack runs on Kotlin/Java, AWS, k8s, ReactJS, and PostgreSQL, and you won't hesitate to introduce the right tool for tomorrow.

Your backpack is filled with

• You have 5+ years of backend development experience (Kotlin or Java).
• You use AI coding tools like Claude Code as a natural extension of your workflow, not because it's trendy, but because you've found it makes your thinking more effective.
• You've shipped production systems and understand what it takes to keep them running.
• You think in products, not features. You ask "what problem are we solving?" before "what should I build?".
• You're comfortable with ambiguity and energized by ownership.
• You have strong fundamentals (we mostly use Kotlin, but the language matters less than the thinking).
• You communicate clearly - with code, in documents, and in conversation.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters - and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets - with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts - people we can all relate to - making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized - but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

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Your responsibilities will include:

• Partnering at the strategic pillar level to inform technical strategy and investment priorities
• Spinning up 0-to-1 work streams, bringing together engineers who've never worked as a team, disambiguating the problem space, building momentum under aggressive timelines, setting high expectations, and driving execution
• Executing on the most ambiguous, highest-stakes problems, writing code, shipping features, and being deep in the weeds
• Leading experimental work at the AI frontier, running your own A/B tests, doing prompt engineering, building evals, and calibrating accuracy, cost, and latency for LLM-powered features
• Shaping long-term technical strategy through execution, building and thinking about what needs to change about how we build products – data models, system design, the shift from GUI-first to agent-first interfaces
• Working across the full stack in an AI-first development environment, pushing the boundaries of what's possible with AI-assisted development and helping shape how the entire engineering org works
• Raising the bar for the people around you, giving direct, actionable feedback that changes outcomes

We're looking for someone with:

• Engineering depth and product thinking, combining deep engineering ability with strong product and design instincts
• Experience operating at real scale and having builder energy, with a bias toward building over discussing
• AI fluency, actively experimenting with AI-assisted development and pushing the boundaries of what's possible
• Deep technical depth with breadth, navigating complex multi-team systems with ease
• Communication as a superpower, explaining to leadership why a technical investment matters, aligning multiple teams around a complex project, and walking an engineer through the gnarly implementation details
• Extreme autonomy, partnering with the Engineering Director on where you think the pillar needs to go next
• Critical thinking about the business, understanding what Intercom is optimizing for and translating that into technical decisions
• At least 10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders
• Stack agnostic, with experience working with Ruby on Rails, React, and AWS, and being fluent with AI-assisted development tools like Claude Code

If you're looking for a challenging role that will push you to grow and develop as an engineer, and you're passionate about AI and customer service, we'd love to hear from you!

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Key Responsibilities:

• Serve as the strategic connective tissue between Business Development and Product on Nitro partnerships, ensuring alignment on deal priorities, product capabilities, and go-to-market strategy
• Provide analytical support to Consumer Revenue leadership by building reporting, surfacing insights on partnership performance, and delivering data-driven recommendations that inform business decisions
• Partner with Finance on financial modeling for Nitro partnership deals, building and maintaining models that inform deal structure, revenue projections, and partnership economics
• Stand up and run the Consumer Revenue deal desk, defining red lines on term sheets, establishing approval frameworks, and creating clear guardrails on what we will and won't allow in partnership agreements
• Lead pricing strategy and analysis for Nitro, managing the semi-annual pricing cycle and building the analytical foundation to support pricing decisions
• Develop and maintain dashboards and ad hoc analyses that give Business Development and Product teams visibility into partner revenue trends, deal pipeline health, and key performance metrics
• Manage operational workflows across Accounting, Legal, and other cross-functional partners to ensure deals move from signed term sheet to revenue recognition smoothly
• Document and codify deal policies, pricing frameworks, and operational processes as the function matures

Requirements:

• 4 to 6 years of experience in strategy and operations, deal operations, revenue operations, or strategic finance
• Strong financial modeling skills with the ability to build deal models, scenario analysis, and partnership economics from scratch
• Proven ability to turn ambiguous business questions into structured analyses and clear recommendations
• Experience standing up or managing a deal desk function, including defining deal terms, approval workflows, and pricing guardrails
• Ability to operate across multiple stakeholders (Business Development, Product, Marketing, Engineering, Legal, Finance, and Accounting) and drive alignment without direct authority
• Sharp analytical skills with proficiency with SQL, python, BI Tools, and Excel/Sheets.
• Proficient with AI tools such as Claude, Claude Code, Cursor, etc
• Strong written and verbal communication.

Nice to Have:

• Experience in subscription or consumer revenue businesses, or partnership-heavy models
• Background in gaming, social platforms, or digital media
• Familiarity with revenue recognition principles and working with Accounting teams on deal operationalization
• Experience with BI tools such as Tableau, Looker, or similar, and building self-serve reporting for business teams

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Responsibilities:

• Lead the development of highly-visible, user-facing products that protect our users.
• Design, build, and deploy robust production APIs, backend services, and data pipelines to launch safety features at scale.
• Collaborate cross-functionally with Product, Design, Policy, Data Science, ML, Legal, and T&S Operations to create solutions that are both impactful and lovable.
• Iterate on in-house tooling to supercharge our T&S workflows.
• Respond rapidly to the ever-evolving abuse and compliance landscape.

Requirements:

• 5+ years experience writing Python and utilizing back-end API frameworks (Flask, Django).
• 5+ years experience developing front-end interfaces with JavaScript (React, TypeScript) for both web and mobile platforms.
• Familiarity with databases such as Cassandra, Postgres, and ScyllaDB.
• Demonstrated success leading end-to-end delivery of complex projects: breaking down ambiguity, coordinating rollouts, and aligning stakeholders.
• Demonstrated ability to troubleshoot, debug, and test complex systems in a live, production environment.
• Exceptional communication and collaboration skills, with the ability to work well with cross-functional partners, designers, and other engineers.
• Experience using metrics and dashboards to make data-driven decisions and develop insightful reports.
• Experience utilizing AI tools like Claude Code and Cursor to supercharge dev workflows

Bonus Points:

• Experience in the Safety or Anti-Abuse domain.
• Experience analyzing and visualizing data using Datadog or Mode.
• Familiarity with real-time streaming systems like Kafka or Pub-Sub.
• Ability to contribute to offline analytics jobs and processes.
• Experience building and operating mobile-client features on iOS and Android.
• Exposure to lower-level languages such as Go, Rust, and Elixir.
• A strong moral compass that drives you to protect users and do the right thing.

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As a product design intern at Cresta, you will be at the forefront of a technological breakthrough with LLM and Generative AI. This unique position allows you to transform how people interact with AI meaningfully.

Responsibilities:

• Generate novel UX ideas for Conversation Intelligence and AI Agents, considering the needs of various user personas.
• Analyze user and business challenges, propose feasible solutions, and collaborate with engineers to bring designs to life.
• Support user research, including usability testing, competitive analysis, customer interviews, behavioral insights, and metrics analysis to inform designs.
• Prototype quickly (Figma, Cursor, Claude, Voice API, etc.) to explore different UI paradigms.
• Collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales teams across the organization.
• Present and communicate concepts to supervisors and cross-functional teams.

Qualifications:

• Currently pursuing a Bachelor's Degree in Design, HCI, or a related field, with a strong academic track record.
• A strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms, including academic or personal projects.
• Proficiency in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypes.
• Experienced in user-centered design, with practical expertise across key UX disciplines, including interaction design, prototyping, visual design, and user research.
• Curious, adaptable, and a quick learner who thrives in a collaborative, team-oriented environment.

Perks & Benefits:

• $30-$50 per hour subject to taxes.
• Lunch and Dinner can be expensed (up to $25 each) while working in the office.

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During your 12-week internship, you'll lead high-impact projects,from untangling 'messy' operational bottlenecks to architecting the systems that scale our global product launches,turning complex ambiguity into clear execution plans with opportunities for full-time employment within the team the following year.

Throughout the internship, you will be mentored by a dedicated sponsor and have the opportunity to connect with senior leaders across the organization.

Your responsibilities will include:

• Driving strategic projects by owning end-to-end commercialization transformation projects,from new product introductions to partner programs,by documenting current processes and identifying high-impact opportunities to simplify, automate, and scale.

• Informing high-stakes decisions by providing the analytical rigor and data-driven insights necessary to monitor program health, building lightweight dashboards and metrics tracking that translate raw data into leading indicators for executive leadership.

• Communicating with clarity by synthesizing complex business needs into clear requirements, user stories, and formal documentation (such as BRD/PRD sections) that bridge the gap between technical system requirements and executive-level strategy.

• Enabling the field by ensuring seamless execution of commercial initiatives by producing critical operational deliverables, including process maps, rollout checklists, and User Acceptance Testing (UAT) plans to prepare the field for new product launches.

• Influencing the roadmap by acting as a central point of alignment across RevOps, Sales, Finance, Legal, and Product teams, gathering diverse stakeholder input to ensure internal systems and workflows support the broader commercialization roadmap.

To be successful in this role, you will need to have:

• A strong interest in enterprise software/SaaS commercialization, operations, systems, and go-to-market strategy.

• Proficiency in Excel/Sheets and experience using AI productivity tools (such as Claude Code and Lovable) to enhance your workflow.

• Previous experience with SQL or Databricks for querying and reporting preferred.

• Previous experience with go-to-market concepts (pricing, packaging, quoting) or platforms like SFDC, CPQ, NetSuite, or Jira preferred.

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You will work at the intersection of our product, our customers, and our field teams , translating deep technical knowledge of Claude into structured programs that accelerate customer time-to-value. You will partner closely with Sales, Customer Success, Product, and Product Marketing to ensure our training approach evolves alongside our product and GTM strategy.

This is a ground-floor opportunity to architect a customer productivity function from scratch. The right person will combine strong technical fluency, value-based outcomes, with program-building instincts and a bias toward measurable outcomes.

Responsibilities:

• Design and build a scalable customer training program focused on activation, adoption, and value realization
• Develop onboarding resources, workshops, and deep-dive content around our platform and products
• Define and track the metrics that determine whether customers are achieving value, partnering with Sales and Customer Success to close gaps
• Partner with Product and Product Marketing to build enablement materials aligned to new product releases and evolving use cases
• Serve as a resource and advisor to GTM teams for customer engagements, helping them articulate value and guide adoption
• Build and maintain a knowledge base and self-service learning resources that scale beyond one-to-one engagement
• Leverage Claude and advanced technologies to scale the program and model best practices for customers

You may be a good fit if you have:

• 8+ years of experience in a customer-facing role such as sales engineering, solutions consulting, or technical enablement within AI/ML or enterprise technology organizations
• Enterprise technical sales experience with strong presentation and communication skills , comfortable in front of both technical and executive audiences
• Program management experience, including building enablement or productivity programs from the ground up
• A track record of thriving in fast-paced, ambiguous environments where you define the playbook rather than follow one
• Exceptional strategic thinking and storytelling skills, with the ability to distill complex AI concepts into clear, actionable frameworks
• Experience collaborating with Sales leaders, Product, Marketing, and Operations to shape customer-facing motions
• Strong analytical skills with a data-driven approach to measuring program effectiveness
• A proactive, scrappy approach , combining strategic vision with a willingness to build and execute hands-on

Strong candidates may have:

• Experience at an AI company or high-growth technology organization that has scaled a customer-facing function
• Familiarity with Claude, Claude Code, or similar AI developer tools is a plus and can be developed on the job

The annual compensation range for this role is $270,000-$310,000 USD.

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Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool.

Responsibilities:

• Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs
• Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities
• Coach and partner with each marketer through a progressive journey: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency
• Teach marketers to build and iterate on their own tools over time, creating independence
• Recognize patterns across your cohort and systematically scale what works , a tool built for one marketer should become reusable for their peers
• Document every tool, playbook, and transformation pattern you build so the entire FDA team can use each other's work
• Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success
• Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work
• Prepare marketers for an agentic future , not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows

Who you are:

We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work , not as a novelty, but as your default operating mode.

• You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory , you've built things that changed how real work gets done. You can build in real time alongside the people you support.
• You are an exceptional coach and communicator. You can meet people wherever they are. You create desire for progress, and you adapt your approach to each person.
• You understand marketing work. You either have direct experience in marketing or can quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it.
• You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions.
• You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who could succeed in many roles at Stripe.
• You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter.
• You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment.

Minimum requirements:

• 5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration
• Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot , building with it)
• Track record of coaching, teaching, or enabling others , formally or informally , with evidence that people you've helped actually changed how they work
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
• Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting ~20 marketers at varying stages of their AI journey)

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As the engineer responsible for Safeguards on those surfaces, you will ensure that every request served through our CSP partners is monitored for misuse, enforced against policy, and compliant with the data residency and privacy commitments that enterprise CSP customers expect.

You will sit at the seam between the Safeguards organisation and the Cloud Inference team: taking classifiers, detection signals, and enforcement policies developed by Safeguards and making them run reliably inside a CSP partner's infrastructure at serving-path latency and scale.

Responsibilities:

• Build, deploy and operate real-time safeguards infrastructure,classifiers, rate limits, enforcement actions, and intervention hooks,embedded directly in the third-party CSP inference serving path

• Design and maintain the data residency and privacy architecture for safeguards signals on CSP platforms, ensuring we can detect abuse and monitor model behaviour while honouring regionalisation boundaries and enterprise contractual commitments

• Develop telemetry, logging, and evaluation pipelines that give Safeguards, Policy, and T&S operational teams situational awareness over CSP traffic and close the visibility gap between third-party and first-party serving

• Dive into the CSP serving stack to identify the lowest-impact points to gather signals or introduce interventions without degrading latency, stability, or overall architecture

• Hold a high operational bar: own on-call, drive root-cause analyses and postmortems for safeguards incidents on CSP platforms, and build systems that reduce the human intervention required to keep Claude safe

• Work closely with Safeguards research, Policy & Enforcement, the Cloud Inference team, and CSP partner contacts to turn detection research and policy decisions into production enforcement that works inside a partner's cloud.

You may be a good fit if you:

• Have a Bachelor's degree in Computer Science, Software Engineering, or comparable experience

• Have 4–10+ years of experience in high-scale, high-reliability software development, ideally with exposure to trust & safety, anti-abuse, fraud, or integrity systems

• Are proficient in Python and comfortable working across the stack,from request-path services to data pipelines to internal tooling

• Think adversarially: you can see a system from a bad actor's perspective, anticipate how they will respond to countermeasures, and design defences in depth rather than single points of enforcement

• Have experience scaling infrastructure to accommodate rapid traffic growth while keeping latency and reliability within tight budgets

• Are deeply interested in the potential transformative effects of advanced AI systems and are committed to ensuring their safe development

• Have strong communication skills and can explain complex technical and risk tradeoffs to non-technical stakeholders across Policy, Legal, and partner organisations

• Enjoy working in a fast-paced, early environment; comfortable with adapting priorities as driven by the rapidly evolving AI space

Strong candidates may also have experience with:

• Building trust and safety, anti-spam, fraud, or abuse detection and mitigation mechanisms for AI/ML systems, or the infrastructure to support these systems at scale

• Machine learning serving infrastructure (GPUs/TPUs, inference servers, load balancing) and the operational realities of running models in production

• Major cloud platform internals,IAM, Network/service perimeter controls, regional resource constraints, cloud-native logging/monitoring,or experience shipping software that runs inside a partner's cloud rather than your own

• Data residency, privacy engineering, or compliance-constrained architectures, particularly where telemetry has to stay within regional or contractual boundaries

• Working closely with operational and human-review teams to build custom internal tooling, admin UX, and alerting

• Adversarial mindset: has shipped defences against motivated attackers before, knows what it feels like when they adapt, and can sprint to close a gap before it becomes an incident

• Comfortable operating at the intersection of platform/infra engineering and trust & safety,neither a pure infra engineer nor a pure T&S engineer, but someone who can credibly do both

• Has shipped software that runs inside someone else's infrastructure (partner cloud, embedded deployment, or similar) and knows how to get things done when you don't control the whole stack

• Senior enough to own a cross-team seam independently, drive consensus across orgs, and make latency/safety tradeoff calls without escalation

• TypeScript or Rust, and agentic coding tools such as Claude Code

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $405,000-$485,000 USD

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Your responsibilities will include:

• Analyzing data to uncover patterns, insights, and trends, as well as answering complex legal and comms based Safety questions for external communication
• Leveraging analysis to design operational response solutions in the Safety landscape
• Writing retros of Safety incidents with a focus on guardrail solutions and clear runbooks
• Iterating, improving, and socializing reporting to the needs of an emergent safety landscape across teams and efforts with a focus on stable or self-help solutions
• Delivering long-term project work in the Safety operations landscape with some oversight
• Documenting , in detail , your work, its impact, and the guardrails present in your design
• Assisting in developing scalable, clean data infrastructure
• Partnering with teams across Safety to increase the impact of your work

To be successful in this role, you will need to have:

• Fluent SQL, BigQuery dialect preferred
• Experience updating data architecture in version control systems such as Git
• Data Reporting experience, with an understanding of new feature design and guardrails
• Statistical analysis training
• Can determine path for code/data review with limited direction
• Maintain high levels of confidentiality and accuracy while performing legal requests
• Beyond just fielding requests, able to discuss data availability and limitations to help craft a request with a stakeholder
• Excellent written communication and documentation skills
• Ability to foster relationships and communicate complex concepts to stakeholders
• Ability to prioritize tasks and work independently, but oversight and coaching is expected
• Familiarity with Claude Code and leveraging AI tools to expand impact

The ideal candidate will be able to demonstrate a strong understanding of data analysis and visualization, as well as excellent communication and collaboration skills. If you are passionate about working with data and want to make a meaningful impact, we encourage you to apply.

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role

We are looking for someone to build AI-powered compliance systems from the ground up. This is not a role where you inherit a mature platform and maintain it. You will be designing architecture, deploying agents, and engineering the workflows that make compliance faster and more reliable across the Corporate Compliance team. You will need to be comfortable operating in a regulated environment, making judgment calls about what should run autonomously versus what requires human review, and owning the outcomes end to end. Success looks like measurable improvement in automation rates, decision quality, audit readiness, and team enablement.

About the Team

The Corporate Compliance team is responsible for ensuring Gusto meets its regulatory obligations across payroll, payments, financial services, and state licensing. We build and maintain the compliance management system that underpins this work, including the compliance controls, obligation monitoring, exam readiness processes, and product launch reviews that keep the business running within regulatory expectations. We do this cross-functionally, partnering closely with Product, Engineering, Legal, Operations, and Risk.

Here’s what you’ll do day-to-day:

• Design and implement AI-native compliance workflows using tools like Claude Code, Codex, Gumloop, and similar platforms

• Deploy and configure AI agents across compliance use cases, including product reviews, control testing, regulatory change monitoring, licensing workflows, policy governance, and remediation tracking

• Manage and oversee those agents on an ongoing basis, defining clear boundaries between autonomous execution and human review

• Monitor agent outputs, decisions, and workflow execution; own operational metrics like task efficacy, accuracy, and regulatory coverage. Identify and address errors, hallucinations, data drift, or unexpected behavior through root cause analysis

• Own the continuous improvement cycle for agent prompts and decision logic. Conduct root cause assessments, and deploy improvements through structured testing, shadow mode validation, and controlled production rollouts

• Prototype new agentic frameworks, orchestration layers, and retrieval systems; build evaluation frameworks for accuracy, bias, and explainability

• Lead analysis of AI metrics, compliance trends, and risk signals to identify systemic gaps and inform roadmap decisions for tooling and automation. Build dashboards and automated reporting that support audits, exams, and executive visibility

• Serve as the connective tissue between Compliance, Engineering, Product, Legal, Security GRC, and Data and translating regulatory expectations into system logic that ships, while mentoring compliance analysts on AI tool usage, workflow design, and prompt development

Here’s what we're looking for:

• 5-7 years building compliance management systems, regulatory program infrastructure, or technical solutions in a regulated environment (payments, fintech, payroll, or compliance-heavy SaaS). You have taken evolving requirements and turned them into durable processes, controls, and operating systems that scale

• Hands-on experience leading AI or automation projects from concept through implementation, including human-in-the-loop workflows

• Comfortable using AI tools (Claude, ChatGPT, Cursor, or similar) for workflow design and debugging; familiar with agent orchestration, prompt engineering, and structured testing

• Strong cross-functional collaboration skills with a proven history working across Product, Engineering, Compliance, and Risk

• Demonstrated good judgment in ambiguous, high-stakes situations. You can make a call when the regulatory picture is not perfectly clear and explain your reasoning to stakeholders who are not compliance experts

• Strong data-driven reasoning skills. You are comfortable owning both operational metrics and using them to drive decisions, not just reporting on what happened, but identifying what to change

• You do not need to be a career compliance professional, but you do need to understand how to operationalize regulatory compliance through scalable compliance management systems

Our cash compensation amount for this role is $110,640/yr - $136,456/yr in Denver & most major metro locations, and $133,615/yr - $164,792/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

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The right balance across these will depend on what you bring , we're open to someone who leans toward the technical side and can think through solutions end-to-end, as well as someone who leans toward coordination and enablement with meaningful technical contribution.

What's non-negotiable: you need to be genuinely comfortable with technology, curious about AI, and able to hold your own in a technical conversation. Above all else, you want to solve hard problems with a human-centric approach that thoughtfully weaves together a technical solution.

Responsibilities:

• Coordinate the legal team's AI tooling roadmap , maintaining visibility into what's in progress, tracking timelines across multiple concurrent workstreams, and communicating status to stakeholders

• Triage incoming tooling requests, assess complexity and scope, and route work appropriately , handling straightforward builds yourself and flagging those that need deeper technical review

• Build no-code and low-code solutions end-to-end: Claude.ai Projects, AppSheet apps, Slack workflows, and similar tools that solve real pain points without requiring deployment infrastructure

• Partner with the team on AI adoption efforts , contributing to training materials, documentation, and user guides as new tools ship

• Support the legal team onboarding process and maintain onboarding content as our tooling evolves

• Track adoption signals and surface patterns: what's being used, what isn't, and what that tells us about where to focus

You may be a good fit if you:

• Have at least 4–7 years of experience in legal operations, legal technology, or a technical operations role

• Are comfortable keeping multiple projects organised and visible simultaneously , you can track dependencies, flag risks early, and keep stakeholders informed without being asked

• Are comfortable building lightweight technical solutions , Claude Projects, no-code apps, Slack automations , and know how to scope what's appropriate for DIY versus what needs engineering input

• Have worked alongside teams building and shipping tools, and understand what it takes to get a new workflow actually adopted

• Lead with curiosity , you ask good questions, want to understand how things work, and are honest when you don't know something

• Bring empathy to the work: you understand that change is hard, especially for busy lawyers, and you meet people where they are rather than where you wish they were

• Are collaborative and low-ego , you'll flex into adjacent work as the team grows and don't protect scope at the expense of outcomes

• Have enough of a sense of humour to keep the work enjoyable, even when it's complex

Strong candidates may also have:

• Experience in legal operations at a law firm, in-house legal department, or legal technology company

• Hands-on experience with Claude, Claude Code, or MCP integrations

• A track record of building or contributing to training programs or onboarding processes in a technical environment

• Familiarity with change management in professional services environments, where scepticism about new tools is real and earned

• Experience with tools like AppSheet, Tines, Zapier, or similar no-code/low-code platforms

Role-specific policy:

For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $170,000-$220,000 USD

Logistics:

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links,visit anthropic.com/careers directly for confirmed position openings.

How we're different:

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive salaries and benefits, as well as opportunities for growth and development within the company.

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You will work at the intersection of software engineering and finance, building and configuring the tools that allow our Accounting, Revenue Operations, and Order Management teams to operate efficiently, accurately, and in compliance with SOX and ASC 606 requirements.

The first thing you will inherit is our homegrown ledger application and the integrations that connect it to Workday, NetSuite, Zuora, Stripe, Tesorio, and Salesforce. From there, you will help us build the next generation of Finance tooling: self-serve workflows, automated reconciliation, and the operational surfaces that let Finance move at the speed the business demands.

If you thrive in fast-paced environments and enjoy building scalable financial infrastructure from the ground up, come join us in our mission to build safe, transformative AI.

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We're seeking highly motivated individuals to join our Anthropic STEM Fellows Program. As a Fellow, you'll work alongside our research teams to evaluate, improve, and apply our frontier models in your field.

What to Expect

• A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers
• Access to frontier Claude models and internal evaluation tooling
• A cohort of incoming Fellows to collaborate with and connection to Anthropic's broader research community

What You'll Work On

• Designing rigorous, hard-to-game evaluations that measure whether models can plan experiments, interpret data, and reason about mechanisms in your field, and systematically finding where they're confidently wrong.
• Identifying or creating data and techniques that target capability gaps.
• Applying Claude to open problems in your domain, by using various test-time compute strategies and integrating relevant scientific tools/software.

Ideal Candidates

• Are excited about the potential for AI to accelerate scientific discovery
• Are familiar with using Claude and Claude Code as part of their day-to-day workflow
• Are comfortable working in a fast-paced, high-agency atmosphere for a few months and delivering concrete results
• Hold (or are completing) a PhD in a STEM field, or have equivalent research experience.

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Responsibilities:

• Develop the foundational systems which power Safeguards, including infrastructure for data storage and management, metric and evaluation systems, and tooling for human and agentic review.
• Ensure the day-to-day running of Safeguards systems and hold a high operational bar which serves both safety and customers while reducing the amount of human intervention and oversight required.
• Build robust and reliable multi-layered defenses for real-time improvement of safety mechanisms that work at scale

You may be a good fit if you have:

• Bachelor’s degree in Computer Science, Software Engineering or comparable experience
• 4-10+ years of experience in a software engineering position
• Proficiency in Python
• Ability to work across the stack
• Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders

Strong candidates may also:

• Have experience building trust and safety, anti-spam, fraud or abuse detection and mitigation mechanisms and interventions for AI/ML systems
• Have experience building metrics and measurement systems or data and privacy management systems
• Have worked closely with operational teams to build custom internal tooling
• Be proficient in TypeScript or Rust
• Have experience with Claude Code or similar agentic coding tools

The annual compensation range for this role is £255,000-£325,000 GBP.

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Department: Software Engineering

Airbnb is looking for a Senior iOS Engineer to join our Global Markets engineering team in China. As a senior iOS engineer, you will tackle the unique technical challenges of building for global markets, including locale-aware UI, market-specific features and integrations, and performance optimization across diverse conditions.

The Community You Will Join:

The Global Markets engineering team is focusing on evolving our guest and host experience for global markets through new product initiatives to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company's growth strategy.

The Difference You Will Make:

As a senior iOS engineer on the mobile team, you will work on projects spanning the full product surface, from signup/login, search, PDP, checkout, and reviews to foundational components like maps, networking and logging. You will partner closely with PMs, designers, data scientists, and engineers across both our China-based team and Global partner teams to ship features that make millions of users across under-penetrated markets feel right at home.

A Typical Day:

• Partner with cross-functional teams (PM, Design, DS, QA) and Global engineering teams to translate product requirements into technical solutions and help shape the roadmap
• Write and review technical designs for large, open-ended problems , from market-specific product features to foundational mobile infrastructure
• Write clean, testable, and maintainable Swift code to ship polished, pixel-perfect user experiences
• Mentor and support the career growth of other engineers through pairing, code reviews, and technical guidance
• As the tech lead of a project, drive end-to-end delivery, communicate progress to stakeholders, and own the overall quality across the full release cycle

Your Expertise:

• 5+ years of iOS development experience; proficient in Swift, SwiftUI, UIKit, and Core Animation / Core Graphics
• Proficient in applying AI-powered development tools (e.g., Claude Code, Codex) to accelerate development workflows , from tech design, to code generation, debugging, to code review and documentation
• Strong product sense with a proven ability to build pixel-perfect interfaces and fluid animations
• Proven track record of leading technical initiatives and navigating ambiguous challenges
• Strong cross-team collaboration skills with excellent English communication; experience working in globally distributed teams or building products for diverse markets is a plus

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a talented team of engineers and product managers
• Collaborative and dynamic work environment
• Professional development opportunities

How to Apply:

If you're passionate about building innovative mobile experiences and have a strong background in iOS development, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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Key responsibilities include:

• Building Core Agents & Plays: Design, build, and iterate on the agents and Plays that ship inside our products.
• Owning the Plays Library: Curate and expand our library of pre-built GTM workflows.
• Defining the Marketplace Experience: Own the customer-facing marketplace where users discover, evaluate, and deploy agentic workflows.
• Translating GTM Expertise into Agentic Design: Bring GTM operational expertise to agent design.

To be successful in this role, you will need to have direct experience building agentic workflows, hands-on familiarity with AI-assisted development, and a deep understanding of GTM operations.

If you're a builder first, GTM operations native, and have a strong understanding of agentic workflow intuition, we'd love to hear from you!

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As a Product Manager, you will work with researchers to understand what's emerging and what it means for users. You will identify nascent research capabilities that could become transformative consumer products and lead 0-to-1 product development from research to internal prototypes to shipped products.

Responsibilities:

• Work with researchers to understand what's emerging and what it means for users
• Identify nascent research capabilities that could become transformative consumer products
• Lead 0-to-1 product development from research to internal prototypes to shipped products
• Define product strategy for consumer initiatives that push beyond our current offerings
• Creatively build MVPs and prototypes to validate product-market fit with the lowest cost possible
• Lead vision, strategy, roadmap, and execution of frontier technologies that leverage the latest AI capabilities to solve real-world problems

Requirements:

• Have a track record as a founder or 8+ years in product management, with experience launching new products and scaling existing products
• Can’t stop thinking about new ways to build products on top of the latest model capabilities
• Possess a deep technical background with experience working cross-functionally with engineering teams to ship technical products
• Have the ability to navigate and execute amidst ambiguity, and to flex into different domains based on the business problem at hand, finding simple, easy-to-understand solutions
• Experience launching ambitious consumer products that have found distribution or commercial success
• Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
• Stay up-to-date and hands-on with emerging research and industry trends
• Prototype with AI tools like Claude Code

Annual compensation range for this role is $385,000-$460,000 USD.

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As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.

You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs.

You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey.

Key Responsibilities:

• Establish trust-based and strategic relationships with key decision-makers across EMEA to understand their activities and objectives, identifying opportunities for optimization and expansion.

• Become an expert in Anthropic's products via API, Claude for Enterprise, and Claude Code, understanding the nuances and best practices of each to guide customers towards the right solutions.

• Leverage your deep understanding of the customer and regional specifics to proactively drive usage planning, identifying current and future consumption and adoption trends, and how they translate into value-added for the customer.

• Monitor usage patterns and identify opportunities for optimization, proactively addressing underutilization of product-based consumption (API) and subscription-based (Claude for Enterprise/Claude Code) to fully leverage contractual commitments.

• Play a strategic partner role with customers, enriching their knowledge of Claude through the dissemination of Anthropic's product roadmap, introducing new products, and involving product leads to make customers the voice of the region EMEA.

• Document and quantify customer value realized through commercial results, ROI, and impact indicators to form compelling internal business cases to pursue and increase investments.

• Identify potential use cases and sectors not yet exploited, collaborating with customers to discover new applications for Claude within different services, teams, and workflows.

• Develop and implement change management strategies to drive adoption by end-users and maximize value within customer organizations, including training programs, center of excellence development, and organizational support.

• Manage the customer experience throughout their lifecycle: manage comprehensive accounts and success plans based on customer business objectives, conduct quarterly business reviews, and serve as the primary intermediary between the customer and Anthropic.

• Contribute to Anthropic's brand development and customer relationships as a member of the first customer success team in the region, developing processes, operational guides, and best practices tailored to the EMEA region and taking into account regional corporate cultures.

Requirements:

• More than 6 years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer, or similar).

• Proven experience in driving success in consumption-based and subscription-based commercial models, with a good understanding of growth levers and associated performance indicators.

• Technical mastery and ability to understand and articulate AI/ML concepts, API integrations, and software implementation models.

• Experience presenting and demonstrating technical products to diverse audiences.

• Strategic mindset to identify growth opportunities and translate them into concrete expansion plans.

• Collaborative and adaptable individual who represents the customer positively and proactively, mobilizing the entire team around solutions to meet customer needs.

• Strong project management skills and ability to manage multiple customer relationships.

• Passion for AI and interest in responsible development of advanced systems.

• Gain experience working and contributing to a rapidly growing region, balancing time zones from the US-headquartered headquarters.

• Ability to bring order to chaos and an enthusiastic 'roll-up-your-sleeves' attitude. You have a team spirit.

Preferred skills: French, German, Spanish, or Italian language proficiency.

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As a Finance Systems Engineer, you will work at the intersection of software engineering and finance, building and configuring the tools that allow our Accounting, Revenue Operations, and Order Management teams to operate efficiently, accurately, and in compliance with SOX and ASC 606 requirements.

The first thing you will inherit is our homegrown ledger application and the integrations that connect it to Workday, NetSuite, Zuora, Stripe, Tesorio, and Salesforce. From there, you will help us build the next generation of Finance tooling: self-serve workflows, automated reconciliation, and the operational surfaces that let Finance move at the speed the business demands.

If you thrive in fast-paced environments and enjoy building scalable financial infrastructure from the ground up, come join us in our mission to build safe, transformative AI.

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The media landscape for developer tools doesn't look like it did five years ago. We need someone who understands both traditional press and the channels where developers form opinions. You might have come up through an in-house comms team, or you might have run launches inside product marketing, handled press from a DevRel role, or found your way to this work from somewhere adjacent.

You should be a Claude Code user yourself and know the product well.

Responsibilities:

• Own communications for Claude Code, from the big launches to the steady rhythm of updates, community moments, and everything in between
• Build and maintain strong relationships with journalists, newsletter writers, podcasters, and creators covering dev tools and the AI ecosystem
• Lead cross-functional product launch communications, coordinating messaging across comms, marketing, developer relations, and product
• Advise leadership and DevRel when things move fast or catch fire, whether it’s an incident or a community thread
• Translate complex technical work into stories that land with developers and still make sense to broader audiences
• Develop messaging frameworks and content strategies that work across technical and non-technical audiences
• Prepare Claude Code engineers and product leads for external moments: podcasts, talks, press, etc.
• Think across channels (press, social, community, owned) and know which lever to pull for each moment
• Pay attention to what's actually working and build the program from there

You may be a good fit if you:

• Have 8–12 years of experience in communications, PR, or developer marketing, with meaningful time focused on technical products or developer audiences
• Use Claude Code heavily and can talk specifically about how you use it in your day-to-day
• Are high-agency and low-ego, with a bias to action
• Write clearly and concisely, whether it's a launch post or a cross-functional update, a lot of context moves through this role and people need to be able to follow it
• Have a deep understanding of both traditional media channels and the emerging platforms where technical communities engage
• Are very online, follow the right people, know what's moving through Hacker News and developer social chatter, and catch things early
• Have real fluency in developer culture and know how trust gets earned there

Strong candidates may also

• Have experience at developer tools companies, infrastructure products, or open source projects
• Have an existing network in developer media, technical journalism, or the creator space
• Have experience managing communications for AI or ML products

The annual compensation range for this role is $185,000-$255,000 USD.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.

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We're seeking highly motivated individuals to join our Anthropic STEM Fellows Program. As a Fellow, you'll work alongside our research teams to develop and apply cutting-edge AI models to real-world problems in various STEM domains.

What You'll Work On

• Design rigorous evaluations to measure model performance in your field
• Identify or create data and techniques to target capability gaps
• Apply Claude to open problems in your domain using various test-time compute strategies and integrating relevant scientific tools/software

Ideal Candidates

• Are excited about the potential for AI to accelerate scientific discovery
• Are familiar with using Claude and Claude Code as part of their day-to-day workflow
• Are comfortable working in a fast-paced, high-agency atmosphere for a few months and delivering concrete results
• Hold (or are completing) a PhD in a STEM field, or have equivalent research experience

Benefits

• A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers
• Access to frontier Claude models and internal evaluation tooling
• A cohort of incoming Fellows to collaborate with and connection to Anthropic's broader research community

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**Responsibilities:"

• Lead and develop a multidisciplinary engineering team, fostering a culture of technical excellence, ownership, and continuous improvement.
• Mentor engineers at all levels, supporting their growth through coaching, feedback, and clear expectations.
• Own the full lifecycle of integrations with PSPs, acquirers, and gateways, from technical design to deployment and production monitoring.
• Drive hands-on technical contribution through architecture design, code reviews, and complex troubleshooting, setting the technical bar for your team.
• Set and enforce best practices across coding standards, testing, observability, and documentation.
• Ensure the team follows secure software development practices, including OWASP standards, data privacy, and compliance requirements.
• Guide architectural decisions for low-latency, high-availability backend systems and microservices.
• Champion an AI-first engineering culture, setting standards for AI-assisted development, code generation, and automated testing, ensuring your team leverages these tools as a default, not an afterthought.

**Cross-functional Execution:"

• Collaborate closely with Product, Compliance, and Business teams in an agile environment to deliver against a fast-moving roadmap.
• Drive the evolution of APIs and integration frameworks that scale across countries and providers.

**Skills Needed:"

• Proven experience managing and growing engineering teams, including hiring, coaching, and performance management.
• Strong ability to drive technical decision-making and manage competing priorities in a fast-moving environment.
• Excellent communication skills to engage with both technical and non-technical stakeholders.
• Solid hands-on backend engineering experience, with proficiency in Golang or similar languages.
• Strong understanding of microservices and event-driven architectures, APIs, and integration patterns.
• Experience with SQL and relational databases.
• Knowledge of secure software development practices and OWASP principles.
• Champion of AI-first development , experience setting standards for AI-assisted coding, automated testing, and code generation using LLMs and tools like Claude Code or similar.
• Experience delivering in agile environments, adapting processes to what actually works for the team.
• Full professional proficiency in English , written and spoken.

**Preferred Qualifications:"

• Experience in the payments industry or with PSP integrations.
• Hands-on Experience in Golang.
• Hands-on experience with cloud and DevOps environments (AWS, Docker, Kubernetes).

**What We Offer at Yuno(Console

• Competitive Compensation.
• Remote Work – You can work from everywhere!
• Home Office Bonus – A one-time allowance to help you create your ideal home office.
• Work Equipment.
• Stock Options.
• Health Plan wherever you are.
• Flexible Days Off.
• Language, Professional, and Personal Growth courses.

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The AI platform for investors and bankers that generates alpha and drives upside.

Founded in 2020 by George Sivulka and backed by Peter Thiel and Andreessen Horowitz, Hebbia powers investment decisions for BlackRock, KKR, Carlyle, Centerview, and 40% of the world’s largest asset managers. Our flagship product, Matrix, delivers industry-leading accuracy, speed, and transparency in AI-driven analysis. It is trusted to help manage over $30 trillion in assets globally.

We deliver the intelligence that gives finance professionals a definitive edge. Our AI uncovers signals no human could see, surfaces hidden opportunities, and accelerates decisions with unmatched speed and conviction. We do not just streamline workflows. We transform how capital is deployed, how risk is managed, and how value is created across markets.

Hebbia is not a tool. Hebbia is the competitive advantage that drives performance, alpha, and market leadership.

The Team

The Document Intelligence team at Hebbia builds cutting-edge AI solutions that transform how users discover and interact with billions of private and public documents. Our products, including the Hebbia’s Browse application, enable intelligent document exploration, powerful search capabilities, and deep insights extraction. We focus on developing advanced data ingestion and search technologies that deliver intuitive, explainable, and highly responsive experiences. Working closely with customers, our team continuously iterates to address real-world challenges and drive impactful, data-driven decisions. Our goal is to empower users by seamlessly turning vast and complex document repositories into actionable intelligence.

The Role

Platform engineering at Hebbia is about excellent, scalable enablement. You are responsible for the core distributed systems that power billions of tokens across millions of dollars of AUM. You will be responsible for deploying efficient systems and building software tightly coupled with state-of-the-art infrastructure/system design. Hebbia’s edge is built on operating on the edge of the tokenomics curve and you will serve as a key contributor in this area. We value engineers who think on their feet, innovate and can solve for exponential scale.

Responsibilities

• Own critical system components: Take complex requirements and turn them into robust, scaled solutions that solve real customer needs.
• Unlock O(1) universal indexing: Build and iterate on our high-scale document build system that enables constant time latency for indexing any content in the world, regardless of data volume.
• Drive performance optimization: Architect and implement performance-tuning solutions to ensure our systems operate efficiently at scale, minimizing latency and maximizing throughput across millions of documents.
• Mentor and guide: Provide technical leadership, mentorship, and guidance to junior engineers, fostering a culture of learning and growth.

Who You Are

• Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field. A strong academic background with coursework in data structures, algorithms, and software development is preferred.
• 5+ years software development experience at a venture-backed startup or top technology firm, with a focus on distributed systems and platform engineering.
• Proficiency in building backend and distributed systems using technologies such as Python, Java, or Go.
• Deep understanding of scalable system design, performance optimization, and resilience engineering.
• Extensive experience with cloud platforms (e.g., AWS).
• Working experience with one or more of the following: Kafka, ElasticSearch, PostgreSQL, and/or Redis.
• Knowledge of workflow orchestration and execution platforms like Airflow, Temporal or Prefect.
• Proven experience enabling observability patterns.
• Ability to analyze complex problems, propose innovative solutions, and effectively communicate technical concepts to both technical and non-technical stakeholders.
• Proven experience in leading software development projects and collaborating with cross-functional teams. Strong interpersonal and communication skills to foster a collaborative and inclusive work environment.
• Enthusiasm for continuous learning and professional growth. A passion for exploring new technologies, frameworks, and software development methodologies.
• Autonomous and excited about taking ownership over major initiatives.

Bonuses:

• Experience building distributed systems leveraging technologies such as etcd or Apache Zookeeper.
• Frequent user of AI products, especially during the development lifecycle (i.e. Cursor, Claude Code, etc).

Compensation

The salary range for this role is $160,000 to $300,000. This range may be inclusive of several career levels at Hebbia and will be narrowed during the interview process based on the candidate’s experience and qualifications. Adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description.

Life @ Hebbia

• PTO: Unlimited
• Insurance: Medical + Dental + Vision + 401K
• Eats: Catered lunch daily + doordash dinner credit if you ever need to stay late
• Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent
• Fertility benefits: $15k lifetime benefit
• New hire equity grant: competitive equity package with unmatched upside potential

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Your day-to-day will involve implementing Agentic AI and LLM-powered workflows using tools like Tines, AWS Agentcore, AWS Bedrock, Claude Code, etc. You will deploy systems with Infrastructure as Code (IaC) (i.e. Terraform) and build and maintain automation workflows across key enterprise platforms (i.e. Atlassian, Okta, Google Workspace, Slack, Zoom, knowledge management systems), cybersecurity systems (i.e. SIEM, GRC platforms, Data Security Platforms, etc.), and cloud environments (AWS, GCP).

You will build AI-driven chatbots or intelligent agents that automate tasks, support conversational workflows, and integrate with enterprise applications. You will partner with IT, Security, GRC, Procurement, and business teams to automate operational tasks and processes to reduce toil, improve efficiency and enable business.

You will develop integrations using REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python). You will follow established automation and AI standards for quality, security, and governance; provide improvements where appropriate.

You will troubleshoot, maintain, and optimize existing workflows to improve stability and performance. You will document designs, workflows, configurations, and operational procedures.

You will participate in code reviews, technical discussions, and team-based learning to uplift engineering quality and consistency.

You will work with various tooling in Security, IT, and Production Engineering.

This role requires 10+ years of experience in automation engineering, systems integration, or workflow development. You should have experience with automation platforms such as Tines, Retool, Superblocks, n8n, etc. You should also have hands-on experience with Terraform and containerization technologies.

You should have experience developing LLM-powered automations, conversational interfaces, or Agentic AI assistants. You should have knowledge of Git and modern version control practices.

You should have strong skills in REST APIs, JSON, webhooks, JavaScript, and Python. You should also have familiarity with identity systems (Okta, SCIM) and RBAC concepts.

You should have familiarity with cloud environments such as Google Cloud Platform (GCP) and Amazon Web Services (AWS).

You should be able to break down problems, collaborate cross-functionally, and deliver solutions with moderate guidance.

You should have strong communication skills and the ability to translate functional requirements into technical outputs.

Preferred experience includes familiarity with data platform and database technologies (e.g., Snowflake, PostgreSQL, Cassandra, DynamoDB).

Work perks at Greenlight include medical, dental, vision, and HSA match, paid life insurance, AD&D, and disability benefits, traditional 401k with company match, unlimited PTO, paid company holidays and pop-up bonus holidays, professional development stipends, mental health resources, 1:1 financial planners, fertility healthcare, 100% paid parental and caregiving leave, plus cleaning service and meals during your leave, flexible WFH, both remote and in-office opportunities, fully stocked kitchen, catered lunches, and occasional in-office happy hours, employee resource groups.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

We are looking for software engineers to help build the foundational pieces for safety, oversight and intervention mechanisms of our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and ensure user well-being. This role will focus on building systems to detect unwanted model behaviors and prevent disallowed use of models. You will apply your technical skills to uphold our principles of safety, transparency, and oversight.

Responsibilities:

• Develop the foundational systems which power Safeguards, including infrastructure for data storage and management, metric and evaluation systems, and tooling for human and agentic review.
• Ensure the day-to-day running of Safeguards systems and hold a high operational bar which serves both safety and customers while reducing the amount of human intervention and oversight required.
• Build robust and reliable multi-layered defenses for real-time improvement of safety mechanisms that work at scale

You may be a good fit if you have:

• Bachelor’s degree in Computer Science, Software Engineering or comparable experience
• 4-10+ years of experience in a software engineering position
• Proficiency in Python
• Ability to work across the stack
• Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders

Strong candidates may also:

• Have experience building trust and safety, anti-spam, fraud or abuse detection and mitigation mechanisms and interventions for AI/ML systems
• Have experience building metrics and measurement systems or data and privacy management systems
• Have worked closely with operational teams to build custom internal tooling
• Be proficient in TypeScript or Rust
• Have experience with Claude Code or similar agentic coding tools

Deadline to apply:

None. Applications will be reviewed on a rolling basis.

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:

We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification.

Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us.

To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

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This role requires a leader with deep understanding of enterprise sales cycles, complex organisational dynamics, and the patience to develop long-term strategic accounts.

Key Responsibilities:

• Build, lead, and scale a team of 6-10 BDRs focused on Enterprise segments
• Drive strategic pipeline generation through account-based prospecting and targeted outbound campaigns to G2000 accounts
• Partner with Enterprise AEs to develop account plans, coordinate multi-threaded outreach, and ensure quality opportunity handoffs
• Establish and track KPIs focused on opportunity quality, deal size, and strategic account penetration
• Create comprehensive training programs on enterprise prospecting, stakeholder mapping, and complex qualification
• Develop deep understanding of enterprise buying processes and coach team on navigating procurement, legal, and security requirements
• Own Pipeline Reviews with sales leadership covering enterprise pipeline health, account penetration, and competitive positioning
• Build strong relationships with cross-functional leaders and partners including Sales, RevOps, Strategy, and Marketing
• Coach and mentor BDRs on strategic prospecting, executive engagement, and career development toward enterprise AE roles

Qualifications:

• 3-5 years of experience managing BDR/SDR or New Business AE teams, with significant experience in enterprise-focused organisations
• Proven track record of building teams that successfully prospect into complex enterprise organisations
• Personal closing experience strongly preferred (former AE, Account Manager, or hybrid IC/management role)
• Experience with account-based marketing/selling strategies and tools
• Strong analytical skills with experience developing sophisticated prospecting systems
• Experience with Claude, Claude Code, Salesforce, Apollo, AI Prospecting Tools, HubSpot, LinkedIn Sales Navigator, and other enterprise sales tools
• Demonstrated ability to coach reps on navigating complex organisational structures and multi-stakeholder deals
• Excellent communication skills with ability to engage at executive level
• Experience in API-first, consumption-based, or platform business models preferred
• Bachelor's degree or equivalent work experience

Preferred Experience:

• Experience managing teams prospecting to Fortune 500 or Global 2000 accounts
• Background in AI/ML, cloud infrastructure, or developer platforms
• Track record of developing BDRs who successfully transition to enterprise AE roles
• Experience building enterprise prospecting playbooks from scratch
• Familiarity with enterprise procurement, security reviews, and legal processes

The annual compensation range for this role is $245,000 - $330,000 USD.

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate.
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.

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You'll work with a global technology leader with 100k employees to actively deploy AI to reshape the technology landscape. You'll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.

In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.

Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.

Responsibilities:

• Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
• Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions
• Leverage your deep knowledge of the customer and other Digital Native Businesses to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
• Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise/Claude Code) products to drive full value from contracted commitments
• Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs
• Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
• Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales/Product to discover new applications for Claude across different departments, teams, and workflows
• Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
• Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
• Develop scalable engagement strategies and playbooks for your customer that can be utilized across other high-touch strategic DNB accounts to maximize impact across all customers

You may be a good fit if you have:

• 8+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering
• Experience working with both F10 and F500 technology companies, SaaS platforms, or digital-first businesses—ideally including high-growth and established tech companies
• Deep understanding of the AI landscape, including direct experience working for or with large technology companies with investments/products at every layer of the AI tech stack
• Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
• Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
• Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
• Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes
• Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
• Passion for AI and interest in responsible development of advanced systems
• A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player and view yourself as a key contributor to the Anthropic team

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About Us:

Fifth Dimension is bringing vibe working to document-heavy industries. Today we work with real estate businesses in the US, EU and APAC, automating complex tasks, extracting valuable insights from documents, and empowering professionals to focus on high-impact work. Our AI workspace transforms how large investment managers and developers handle leases, development documents, and investment decisions.

We're a London and New York based startup with an ample runway, backed by Tier 1 European and American investors. Our founders, Johnny Morris and Dr. Kate Jarvis bring a powerful blend of expertise: Johnny has 17+ years applying data and analytics to Real Estate, while Kate holds a Stanford PhD and 12 years of executive experience across Silicon Valley and London startups.

At Fifth Dimension, we're demanding yet encouraging, valuing experimentation and kind challenges. Our company values, Own It, Ship It, and Don't Be Boring, drive us to deliver exceptional results while fostering a culture of innovation and continuous improvement.

The Challenge

It's 9 AM on a Monday. You're reviewing usage analytics from last week's release and notice a drop-off in a key workflow—you sketch out a hypothesis and a fix before standup. By noon, you've shipped a prototype using Claude Code that rethinks how users navigate large document sets, and you're demoing it to a product manager and a customer success lead. By Wednesday, you're on a call with a major real estate firm, listening to how they actually use the platform day-to-day—and you spot an opportunity nobody had articulated yet. By Thursday, you've shaped that insight into a spec, got buy-in, and started building. By Friday, you're celebrating with the team as a customer tells you: "This is exactly what we needed."

About You

You've honed your craft through years of practice across the full stack, from performant backends and well-designed APIs to responsive, polished frontends. You have strong product intuition—you know how to talk to customers, read between the lines of a feature request, and make pragmatic trade-offs between scope, speed, and quality.

You're proficient with AI coding assistance tools like Claude Code, leveraging them to accelerate development and focus on higher-level product and architectural challenges. You understand that modern engineering means effectively collaborating with AI to maximise your productivity and creative potential.

Details don't escape you. You take pride in the end-to-end user experience—from the API contract to the loading state to the edge case that only one customer hits. As someone who thrives in fast-paced environments, you adapt quickly and mentor other engineers while collaborating effectively with commercial teams and customers.

You're passionate about your personal growth and see each complex problem as an opportunity to expand your capabilities. You actively seek challenges that push the boundaries of what's possible and value environments where you can both contribute your expertise and continue to evolve as an engineer.

Your Impact

Reporting to our CTO Chen, you'll own and shape core product areas end-to-end—from discovery and design through to architecture, implementation, deployment, and customer adoption. Working closely with our skilled engineering team and commercial stakeholders, you'll combine deep technical ability with strong product sense to build capabilities that deliver tangible value to enterprise customers and drive the business forward.

Day to Day, You Will

• Think like a Product Manager+: Own core product areas while balancing technical excellence with business impact—you don't wait for a spec, you help write it

• Own end-to-end delivery of complex features from discovery and definition through to production deployment and customer adoption

• Talk to customers regularly—understanding their workflows, pain points, and unarticulated needs to inform what you build

• Collaborate with product, design, and commercial teams to shape the roadmap and translate customer insight into robust technical solutions

• Leverage AI coding tools like Claude Code to accelerate development workflows

• Lead development of the systems that underpin our platform:

• Scalable APIs and backend services that power document processing, data extraction, and agentic workflows

• Reliable streaming and event-driven architectures for real-time user experiences

• Frontend experiences that make powerful AI capabilities intuitive and accessible

• Integrations with enterprise systems and third-party platforms

• Implement data privacy and security by design

• Champion engineering best practices: testing, observability, CI/CD, and infrastructure-as-code

• Mentor other engineers and help establish engineering and product-thinking best practices

• Invest in your own growth by taking on ambitious technical challenges and expanding your expertise

• Apply our engineering philosophy: intellectual honesty, effective time management, clear communication, and innovation

Our Values and Engineering Culture

At 5D, we embody three core principles: Own it, Ship it, and Don't be boring.

Our engineering team values:

• Product-Minded Engineering: Understanding the "why" behind features and using technical expertise to inform product decisions

• Intellectual Honesty: Backing discussions with data and acknowledging knowledge gaps

• Effective Time Management: Setting clear timebox and abandoning approaches that aren't working

• Clear Communication: Writing self-documenting code and providing detailed explanations

• **Innovation Minds

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What you'll do

Implement AI solutions to enable efficiency, expansion, and transformation across EA Experiences, directly aligned with EA Experiences' goals. You will:

• Stay informed on the evolution of AI technologies and opportunities to drive efficiency, expansion, and transformation
• Have a deep understanding of AI technologies and solutions, specifically focusing on how they can be integrated into business processes and systems to enhance efficiency
• Collaborate EA Experiences teams to understand their business, processes, opportunities, and challenges.
• Identify opportunities for developing creative AI solutions that enable our teams to focus on creative and innovative work that keeps our fans at the center of what we do
• Be an AI evangelist, promoting the use of AI as a force-multiplier

What you need

• 4+ years experience rapidly prototyping and deploying robust production solutions incorporating software engineering, infrastructure, architectural, and security best practices
• Excellent Python development skills are required, C#, JavaScript, HTML, and CSS are strongly preferred
• Experience using agentic AI software engineering solutions such as Cursor, GitHub CoPilot, or Claude Code
• Extensive experience engineering AI solutions and excellent working knowledge of:
• Prompt and context engineering
• AI agents, agentic architectures, tool calling, and Model Context Protocol (MCP)
• AI assistants, RAG, embeddings, and vector databases
• Model tuning, evaluation, benchmarking, and guardrails
• An excellent understanding of architecture, design principles, and cloud services, such as:
• AWS (Azure, and GCP cloud services are optional)
• Enterprise architecture and microservices design
• Observability and telemetry
• Infrastructure as code and CI/CD
• Data science experience is beneficial
• Content production (e.g. marketing) is strongly beneficial
• Experience navigating the legal, ethical, and security implications for AI
• Thrive working both collaboratively and independently
• Excellent creative, critical thinking, and problem solving skills
• Enjoy and prioritize continual learning- and staying up to date with the newest technologies and solutions and can understand how they can benefit EA Experiences
• Demonstrated ability to clearly and succinctly articulate complex concepts at a senior level
• Experience integrating AI solutions specifically with AAA Console/PC games and businesses is beneficial
• Experience with game engines is beneficial (Unity, Unreal)

Why this matters

This role is a key part of our EA Experiences team, and will help us to create innovative AI solutions that keep our fans at the center of everything we do. As an AI Solutions Engineer, you will be working closely with teams across EA Experiences to develop and implement cutting-edge AI solutions that provide increased efficiency and help our teams focus on what matters most, our fans.

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