We're looking for a Senior Product Marketing Manager to join our London-based marketing team. As a key member of our team, you will be responsible for developing and executing go-to-market strategies for our fund administration products in Europe.

Key Responsibilities:

• Own the European Market Narrative: Lead the company's understanding of the UK/European market, serving as the definitive expert on local competitors, buyer behaviors, and regulatory nuances.

• Architect Regional GTM Strategy: Design and orchestrate comprehensive GTM strategies for the European market, ensuring new launches achieve deep market penetration and support aggressive pipeline and revenue targets

• Influence the Global Roadmap: Triangulate insights from local Sales, CSMs, and primary research to credibly advocate for product features that solve critical European-specific needs.

• Scale Global Innovation: Act as the primary strategic partner to the UK Business Unit, orchestrating the regional rollout of US-based product innovation. You will translate global product advancements into compelling, localized narratives that resonate with the specific needs of European CFOs and General Partners.

• Establish Regional Credibility: Translate complex technical product details into emotional, value-driven narratives that differentiate Carta in the European competitive landscape. You will strategically leverage customer social proof and local success stories to build deep trust and market authority within the UK venture capital and private equity community.

• Define Cross-Functional Enablement: Create a consistent, visible engagement model that equips UK sales and delivery teams with the high-altitude narratives and technical depth needed to win upmarket.

• Drive Product Adoption & Impact: Define clear success metrics for product acquisition and retention. You will align regional resources from Sales enablement to Marketing campaigns to ensure every product launch delivers a measurable and positive impact on the UK P&L.

About You:

• 5-8 years of experience in B2B product marketing, with a specific focus on SaaS fintech or private markets (Venture Capital or Private Equity).

• Enterprise experience: Proven track record of marketing complex products to sophisticated, upmarket personas (e.g., CFOs or General Partners).

• Technical Mastery: The tenacity to quickly become a domain expert who can understand technical product details at a deep level and translate them into value-driven stories.

• Influential Leadership: Demonstrated success in influencing senior stakeholders (Product, Sales, and Delivery) to align on regional priorities and GTM execution.

• Exceptional Communication: A deep-seated obsession with customer storytelling; you can translate product details into emotional narratives that differentiate a brand in a competitive landscape.

Nice to Have:

• Building from the Ground Up: Experience building a PMM function or regional strategy with minimal day-to-day oversight.

• AI Experimentation: A predisposition toward experimenting with AI tools to automate routine workflows and uncover deeper market insights.

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Responsibilities:

• Document and design fiber networks using IQGeo Network Manager and CAD, including route modeling, data import, and report generation.
• Conduct site surveys and produce detailed OSP (aerial/underground) and ISP (building entry/riser) connectivity designs in GIS and/or CAD.
• Survey, document, and install/run jumpers for new and existing fiber cross-connects; maintain accurate records in IQGeo and CAD.
• Perform basic fiber testing with VFL (fault location) and OPM (power/loss measurement); clean connectors and inspect end-faces. Apply basic OTDR skills and interpret fiber trace reports.
• Collaborate with teams to install and maintain OXC jumpers in a clean and orderly manner.
• Collaborate with teams on projects, permitting, and QA; ensure compliance with industry standards.
• Work with OSP and Construction teams to create, submit, and/or monitor permits.

Basic Qualifications:

• 5+ years of hands-on experience in fiber optic network design, surveying, testing, and OSP/ISP deployments (experience may substitute for formal education).
• Proficiency with IQGeo Network Manager and CAD or similar geospatial design tools.
• Experience with fiber testing equipment (VFL, OPM) and cross-connect/jumper installations.
• Valid driver’s license and physical capability for field work, including walking varied terrain, ladder use, and cable handling.
• Ability to travel ~50% (including overnights).

Preferred Skills and Experience:

• Relevant certifications such as CFOT or Fiber Optic Technician.
• Strong knowledge of fiber optic standards, connector cleaning/inspection, and jumper/cross-connect routing.
• Experience with NetBox (or similar DCIM/IPAM tools) is a plus.
• Experience collaborating on permitting processes and QA in telecom or data center environments.
• Excellent analytical, documentation, and problem-solving skills.
• Laser safety awareness and commitment to safe work practices.
• Ability to work effectively in a fast-paced, hands-on environment with strong attention to detail.

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You will collaborate with product, treasury, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals.

You will be instrumental in leading in-depth product discussions with existing and prospect users Globally – and building and executing against our go to market strategy.

Responsibilities:

• Lead complex new and renewal deals when related to Stripes payout capabilities and tailored solutions

• Deeply understand the sales process and competitors offerings in terms of payouts, with a strong emphasis to overcoming competition to win all deals

• Synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap

• Engage with Product, Marketing and Account teams to help amplify our growth trajectory globally

You are an adept sales, partnerships or BD person, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CTO and CFO.

You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.

You’re as comfortable working with clients as with internal stakeholders (including executives).

You’re excited to become an expert and to share your knowledge.

You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.

Minimum requirements:

• 5+ years of sales or business development experience at a technology company and a track record of top performance, working specifically on enterprise or strategic accounts

• 5+ years of experience selling payments to large enterprise merchants

• A proven ability to build strong collaborative working relationships with business partners internally and externally

• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment

• A proven ability to be a self-starter capable of driving business results without significant supervision

• An enthusiastic “roll up your sleeves” mentality

• Excellent verbal and written communication skills

• Strong presentation skills, particularly for in-person meetings with multiple stakeholders

• Proven ability to lead complex negotiations involving bespoke commercial agreements

• Ability to understand complex technical requirements and craft solutions across multiple stakeholders

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You will create and execute on account strategies tailored to each customer's business goals, delivering high-impact outcomes across their financial stack. You will own the full lifecycle of success, from onboarding to renewal by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Responsibilities:

• Develop and own strategic account plans to drive retention, expansion, and adoption across your portfolio of enterprise customers.
• Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
• Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
• Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
• Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
• Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.

Requirements:

• 4+ years in a customer-facing role owning account health, executive relationships, or expansion strategy.
• Direct experience with core accounting workflows, such as invoice processing, T&E tracking, budgeting, accounts payable, ERP systems (e.g., NetSuite, QuickBooks), or spend management tools.
• Experience managing complex, global enterprise accounts (10,000+ employees), with the ability to navigate nuanced org structures and build durable partnerships.
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
• Ability to synthesize product usage data into strategic recommendations that drive tangible customer outcomes.
• Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.

Bonus Points:

• You love solving complex business problems with innovative financial solutions.
• You think in systems, not silos and understand the bigger picture of customer value.
• You are energized by being proactive, not reactive, in helping customers succeed.
• You want to be a thought leader and internal resource for enterprise strategy across the CS org.

Compensation: The expected OTE range for this role is $117,600 - $147,00 CAD.

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Manager, Account Management

Company Overview

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets.

Job Description

We're looking for a Manager of Sales Account Management to lead a team of high-performing Account Managers responsible for retaining and expanding revenue across our commercial segment.

As a Manager of Sales Account Management, you will be accountable for renewal and expansion performance, while setting clear expectations for commercial rigor and value-based selling.

You will coach Account Managers to deeply understand customer financial workflows and stakeholder needs, translate those insights into measurable business value, and drive full adoption of the Brex financial stack through coordinated account strategies and strategic cross-sell and up-sell opportunities.

Responsibilities

• Lead, hire, and develop a team of Account Managers to deliver customer and revenue outcomes, while maintaining a high talent bar through coaching, performance management, and thoughtful hiring decisions

• Own net revenue retention and the strategic direction of your segment, proactively managing renewal risk, expansion pathways, and customer growth

• Set the strategic direction for your segment, aligning account priorities and capacity to business goals

• Coach Account Managers on value by learning the customer’s business, identifying their pains, and winning over key decision-makers

• Act as a technical subject matter coach on complex financial workflows, ERPs, and integrations to support executive-level conversations and complex deal strategy

• Build and maintain operating cadence across pipeline reviews, forecasting, QBRs, CRM hygiene, and deal qualification to provide predictability to the business

• Own forecast accuracy for your segment and communicate risks, trends, and opportunities to senior sales and revenue leadership

• Partner cross-functionally with Risk, Underwriting, Legal, Deal Desk, Product, RevOps, and Marketing to balance customer needs with revenue impact

• Serve as an escalation point for complex customer or commercial situations, making tradeoffs that balance customer value, revenue, and risk

• Advocate for the voice of the customer by surfacing insights that influence product direction and improve the customer experience

Requirements

• 3+ years of experience managing, coaching, and developing teams in a Fintech, SaaS, or high-growth environment

• Experience leading teams that manage a book of business with ownership over account health, executive relationships, renewals, and expansion

• Fluency in modern finance and financial technology, including experience with ERPs, spend management platforms, or AP automation tools

• Strong business acumen with the ability to coach teams on engaging CFOs, Controllers, and FP&A stakeholders

• Ability to analyze product usage data and performance trends and drive action through team execution or process improvement

• Demonstrated success partnering cross-functionally and influencing internal teams based on customer insights

Bonus Points

• Experience in credit card or spend management, with working knowledge of limits, rewards, and underwriting

• Background in corporate accounting or financial systems

• Familiarity with sales tools including Salesforce, Gong, and others

• Series 7 license

Salary Range

The expected OTE range for this role is $191,648 - $239,560.

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You'll create and execute on account strategies tailored to each customer's business goals, delivering high-impact outcomes across their financial stack. You will own the full lifecycle of success, from onboarding to renewal by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Responsibilities:

• Develop and own strategic account plans to drive retention, expansion, and adoption across your portfolio of enterprise customers.
• Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
• Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
• Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
• Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
• Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
• Own key metrics for your accounts: GMV growth, product adoption, credit utilization, and customer health scores.

Requirements:

• 4+ years in a customer-facing role owning account health, executive relationships, or expansion strategy.
• Direct experience with core accounting workflows, such as invoice processing, T&E tracking, budgeting, accounts payable, ERP systems (e.g., NetSuite, QuickBooks), or spend management tools.
• Experience managing complex, global enterprise accounts (10,000+ employees), with the ability to navigate nuanced org structures and build durable partnerships.
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
• Ability to synthesize product usage data into strategic recommendations that drive tangible customer outcomes.
• Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
• Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points:

• You love solving complex business problems with innovative financial solutions.
• You think in systems, not silos and understand the bigger picture of customer value.
• You are energized by being proactive, not reactive, in helping customers succeed.
• You want to be a thought leader and internal resource for enterprise strategy across the CS org.

Compensation: The expected OTE range for this role is $132,888 - $166,110 USD. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

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You will create and execute on account strategies tailored to each customer's business goals, delivering high-impact outcomes across their financial stack. You will own the full lifecycle of success, from onboarding to renewal by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Responsibilities:

• Develop and own strategic account plans to drive retention, expansion, and adoption across your portfolio of enterprise customers.
• Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
• Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
• Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
• Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
• Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.
• Own key metrics for your accounts: GMV growth, product adoption, credit utilization, and customer health scores.

Requirements:

• 4+ years in a customer-facing role owning account health, executive relationships, or expansion strategy.
• Direct experience with core accounting workflows, such as invoice processing, T&E tracking, budgeting, accounts payable, ERP systems (e.g., NetSuite, QuickBooks), or spend management tools.
• Experience managing complex, global enterprise accounts (10,000+ employees), with the ability to navigate nuanced org structures and build durable partnerships.
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
• Ability to synthesize product usage data into strategic recommendations that drive tangible customer outcomes.
• Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
• Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points:

• You love solving complex business problems with innovative financial solutions.
• You think in systems, not silos and understand the bigger picture of customer value.
• You are energized by being proactive, not reactive, in helping customers succeed.
• You want to be a thought leader and internal resource for enterprise strategy across the CS org.

Compensation: The expected OTE range for this role is $117,600 - $147,00 USD.

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Your responsibilities will include:

• Documenting and designing fiber networks using IQGeo Network Manager and CAD, including route modeling, data import, and report generation.
• Conducting site surveys and producing detailed OSP (aerial/underground) and ISP (building entry/riser) connectivity designs in GIS and/or CAD.
• Surveying, documenting, and installing/run jumpers for new and existing fiber cross-connects; maintaining accurate records in IQGeo and CAD.
• Performing basic fiber testing with VFL (fault location) and OPM (power/loss measurement); cleaning connectors and inspecting end-faces. Applying basic OTDR skills and interpreting fiber trace reports.
• Collaborating with teams to install and maintain OXC jumpers in a clean and orderly manner.
• Collaborating with teams on projects, permitting, and QA; ensuring compliance with industry standards.
• Working with OSP and Construction teams to create, submit, and/or monitor permits.

To succeed in this role, you will need:

• 5+ years of hands-on experience in fiber optic network design, surveying, testing, and OSP/ISP deployments (experience may substitute for formal education).
• Proficiency with IQGeo Network Manager and CAD or similar geospatial design tools.
• Experience with fiber testing equipment (VFL, OPM) and cross-connect/jumper installations.
• A valid driver's license and physical capability for field work, including walking varied terrain, ladder use, and cable handling.
• Ability to travel ~50%

Preferred skills and experience include relevant certifications such as CFOT or Fiber Optic Technician, strong knowledge of fiber optic standards, connector cleaning/inspection, and jumper/cross-connect routing, experience with NetBox (or similar DCIM/IPAM tools), and excellent analytical, documentation, and problem-solving skills.

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