We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.

As Vice President of Clinical Operations, you will be responsible for building our world-class obesity medicine and primary care clinical teams across the country. You will work in tandem with our Chief Medical Officer and Chief Operating Officer to build the culture, set the goals, and build the team and infrastructure necessary to achieve best-in-class clinical outcomes for our patients.

Responsibilities:

• Design and scale hybrid care delivery models across in-clinic and national virtual care, including interdisciplinary teams and share resource allocation across markets.
• Build a deep understanding and empathy for our adult and adolescent metabolic health patients, and our adult primary care patients
• Embody the knownwell mission and values of compassion, integrity and patient inclusivity in how we deliver care
• Create the organizational structure, recruiting, onboarding, training, performance management and incentive programs to ensure that we are delivering exceptional patient care
• Quantify, measure and track our clinical team’s impact

Recruit and build a world-class, multi-disciplinary clinical organization.

• Collaborate with our Talent team to implement a rigorous interview and hiring process that identifies and attracts high-performing clinicians across the country
• Inspire and attract great clinicians to join our mission-driven team
• Engage talent across disciplines (physicians, nurses, dietitians, social workers, pharmacists and beyond)

Maintain industry-leading retention and satisfaction amongst the clinical team.

• Create an environment where clinicians feel empowered to provide exceptional patient care
• Design and implement a clinical compensation model that drives best in class care as well as clinician satisfaction
• Anticipate future patient growth across multiple geographies and ensure that our existing clinical team and recruiting process will successfully meet this demand

Drive operational efficiency for our clinicians and build all of the supporting functions to maintain a high-performing team.

• Build the Learning & Development, Quality & Training, Clinical Informatics, Licensure & Credentialing teams and infrastructure
• Ensure that our clinicians stay current with licensure and appropriate re-certifications

Contribute to clinic/market P&L performance, including clinician productivity, labor cost management, and contribution margin; oversee key drivers such as visit unit economics (RPV, ADV), utilization, and access.

• Design and evolve productivity-based compensation models (e.g., RVU frameworks), including performance reporting, benchmarking, and alignment to quality and business outcomes

Engage with cross-departmental partners to ensure alignment and drive outcomes.

• Build a trusting and collaborative relationship with other functions at the company, including (but not limited to) Product, Technology, Finance, HR and Recruiting
• Coordinate with the broader care team to ensure that our clinicians and patients have the support that they need

You have:

• Training and experience working as a clinician (preferred but not required in primary care or obesity medicine)
• 10+ years of experience in clinical operations or care delivery
• Experience operating in a startup or early-stage, high-growth healthcare environment, with the ability to build systems, structures, and teams from the ground up in a resource-constrained setting.
• A track record of outstanding leadership and experience managing a care delivery organization of more than 50 clinicians across multiple geographies
• Experience empowering high-performing teams, especially through periods of rapid growth
• Familiarity and experience with fee-for-service in-person and virtual care. Value-based care experience is ideal, but not required
• Enthusiasm to learn from, lead and inspire a diverse team of physicians, APP’s, health coaches, and other staff
• Excellent communication, listening, and interpersonal skills
• Self-motivation and drive, with a demonstrated ability to deliver on projects from concept to implementation with minimal coaching
• Facility measuring outcomes and using data to drive decisions
• Familiarity with athena would be ideal but is not a required qualification

Additional Information

Pay & Perks:

• Hybrid Opportunity
• Medical, dental, and vision insurance
• 401K retirement plan with company match
• Up to 20 days of PTO per year + company holidays
• Up to 14 weeks of parental leave (12 for non-birthing parents)
• Annual work from home stipend for remote employees

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The ideal candidate will have a passion for developing new market segments within healthcare delivery and insurance, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help healthcare enterprises obtain new capabilities while also advancing the ethical development of AI.

Responsibilities:

• Win new business and drive revenue for Anthropic within the healthcare industry, focusing on health systems, hospitals, and payor organisations. Navigate complex healthcare organisations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from outbound to close.

• Design and execute innovative sales strategies tailored to healthcare procurement cycles, value-based care initiatives, and budgeting processes to meet and exceed revenue quotas. Analyse healthcare market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns.

• Spearhead market expansion by identifying new use cases within clinical departments, care management teams, claims processing units, and administrative offices. Collaborate cross-functionally to differentiate our offerings for healthcare delivery and payor applications.

• Inform product roadmaps and features by gathering feedback from healthcare users including clinicians, care coordinators, and administrative leaders, conveying healthcare market needs. Provide insights that strengthen our value proposition for healthcare organisations.

• Continuously refine the healthcare sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimise sales productivity and consistency across health systems and payors.

You may be a good fit if you have:

• 5+ years of enterprise sales experience in healthcare, with demonstrated success covering health systems, hospitals, and/or payor organisations

• A track record of managing complex sales cycles within healthcare organisations and securing strategic deals by understanding both technical requirements and clinical/administrative use cases

• Extensive experience negotiating complex agreements within healthcare procurement frameworks, including understanding of value-based care contracts and payor policies

• Proven experience exceeding revenue targets in the healthcare sector by effectively managing an evolving pipeline and sales process

• Excellent communication skills and the ability to present confidently to various healthcare audiences, from physicians and nurses to C-suite executives and payor leadership

• Deep understanding of healthcare buying cycles, decision-making processes, and key pain points across both provider and payor organisations

• A strategic, analytical approach to assessing the healthcare market combined with creative, tactical execution to capture opportunities

• A passion for and/or experience with advanced AI systems and their applications in healthcare. You feel strongly about ensuring frontier AI systems are developed safely and ethically for clinical use

• Ability to develop and refine healthcare use cases for AI in collaboration with customers and channel partners, with particular focus on care delivery, population health, and administrative efficiency

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