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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2f153d9c-85f"},"title":"Post-Sales Strategy & Operations Lead","description":"<p>Job Title: Post-Sales Strategy &amp; Operations Lead</p>\n<p>Location: New York City</p>\n<p>About Hebbia</p>\n<p>Hebbia is an AI platform that generates alpha and drives upside for investors and bankers. Founded in 2020, it powers investment decisions for major asset managers.</p>\n<p>The Role</p>\n<p>We&#39;re looking for a Post-Sales Strategy &amp; Operations Lead to support our post-sales team (Client Partnerships, AI Strategy). As a key member of our Operations function, you will drive operational excellence of the post-sales organization, working closely with customer-facing teams to own initiatives that accelerate customer value from ideation to execution.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Act as a thought partner to post-sales teams and adjacent GTM leaders to uncover insights into the performance of the business, develop recommendations, and implement programs to enhance our post-sales functions</li>\n<li>Lead strategic analyses to identify trends, gaps, and opportunities for process optimization; lead cross-functional projects to drive those optimizations</li>\n<li>Design, build and manage a model that guides resource allocation globally by vertical</li>\n<li>Partner with GTM Leadership to define vertical-specific coverage models and high-impact activities across the customer lifecycle, linked to revenue outcomes. Monitor and report on vertical performance</li>\n<li>Drive risk &amp; upsell forecasting and provide actionable recommendations and process improvements to manage at-risk accounts</li>\n<li>Ensure data cleanliness and accuracy within the GTM tech stack</li>\n<li>Support the post-sales teams&#39; operating cadence and business processes</li>\n<li>Serve as the connective tissue between post sales and the rest of the GTM organization</li>\n<li>Collaborate with Revenue Operations team on top-line metrics analyses, commission inquiries and disputes, and other ad-hoc reporting requests</li>\n</ul>\n<p>Requirements</p>\n<ul>\n<li>5+ years of progressive experience in revenue/customer success/technical solutions strategy and operations or equivalent role at a high-growth SaaS company; bonus if you have experience in management consulting or banking as well</li>\n<li>Excellent first-principles thinking skills</li>\n<li>Strong analytical skills; ability to thoughtfully structure analyses, answer key business questions, and drive decision-making</li>\n<li>This is a first-in-seat role, you&#39;ll be working through high amounts of ambiguity and expected to work with senior leaders to prioritize initiatives</li>\n<li>Experience in fast-paced environments and be comfortable working both as part of a team and independently</li>\n<li>Demonstrated ability to prioritize workload and manage multiple concurrent projects</li>\n<li>Strong verbal and written communication skills; ability to work effectively with cross-functional teams</li>\n<li>Experience building Salesforce reports and dashboards, knowledge of how SFDC applications integrate with each other, and ability to enable team on SFDC best practices and related tools</li>\n<li>Familiarity with related GTM systems (Salesforce, Hubspot, Gong, Outreach, Apollo, Clay, etc.)</li>\n</ul>\n<p>What We Offer</p>\n<ul>\n<li>The combined base + bonus compensation range (OTE) for this role is $160,000 - $220,000.</li>\n<li>Unlimited PTO</li>\n<li>Medical + Dental + Vision + 401K + Wellness Benefits</li>\n<li>Catered lunch daily + doordash dinner credit</li>\n<li>3 months non-birthing parent, 4 months for birthing parent parental leave policy</li>\n<li>$15k lifetime fertility benefits</li>\n<li>Competitive equity package with unmatched upside potential</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_2f153d9c-85f","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Hebbia","sameAs":"https://hebbia.com/","logo":"https://logos.yubhub.co/hebbia.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/hebbia/jobs/4683245005","x-work-arrangement":"onsite","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$160,000 - $220,000","x-skills-required":["first-principles thinking","analytical skills","structural analysis","business question answering","decision-making","prioritization","workload management","communication","cross-functional teamwork","Salesforce","SFDC","GTM systems"],"x-skills-preferred":[],"datePosted":"2026-04-17T12:38:21.889Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Finance","skills":"first-principles thinking, analytical skills, structural analysis, business question answering, decision-making, prioritization, workload management, communication, cross-functional teamwork, Salesforce, SFDC, GTM systems","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":160000,"maxValue":220000,"unitText":"YEAR"}}}]}