Responsibilities: Maintain AVL’s master data management in co-ordination with the business process organization, as well as in collaboration with other master data functions (Master data expert, Master data manager) and IT. Ensure operational master data processes with a focus on high-quality data maintenance (creation, changes, cleansing), data accuracy, completeness, and consistency across the organization. Provide global user support for existing master data tools (such as SAP ERP, CRM & SRM systems etc.) to ensure the smooth application and effective usage of existing data systems. Analyse, investigate and trouble shoot business process incidents related to technical or process issues. Support internal global trainings and documentation on master data processes. Collaborate and communicate with AVL IT and other relevant departments in the context of technical support incidents, IT implementations (Change request application, project team meetings, etc.) as well as data migration projects.

Requirements: Graduate of a commercial or technical education in the field of business informatics, business administration, information/automation technology, industrial management or a related field. Experience in data management and/or business process/application support position Professional experience in industrial organisations and/or as digital expert is an advantage Strong knowledge of SAP ERP processes Familiar with data analyses and analytics Experience in the role as system key user is an advantage English language skills (business fluent) Good understanding of business processes, data management and digital tool application Strong affinity for software solutions and data analytics Strong solution-oriented, reactive and reliable attitude Willingness to learn master data processes, new technologies and tools and to adapt quickly Ability to handle and prioritise parallel tasks and respond to ad hoc requirements Open, communicative, proactive personality with the ability to communicate quickly Ability to interact confidently with internal customers Committed and client-focused way of working Attention to detail and quality Ability to work independently in a dislocated function/team Good verbal and written communication skills Willingness to travel up to a maximum of 5 percent (per year)

We offer: Group accident insurance, private medical insurance Flexible working time, home office possibility International projects, business trips Travel reimbursement Relaxation and fitness room Cafe and restaurant in the office building

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Primary responsibilities include tracking audit tasks and deliverables, supporting directive rollouts and compliance, coordinating project deliverables and follow-up with internal and external resources, assisting with BCM and disaster recovery documentation, assisting with process improvement initiatives within the department and managing IT vendors from a budget and procurement perspective.

The IT Projects and Governance Intern will need to develop strong working relationships with IT and business colleagues.

The hourly range for this role is $18/hr-$20/hr.

Assignment duration: September, 2026- March, 2027

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Your tasks will include:

• Independent planning, control, and implementation of SAP-IBP projects along the end-to-end supply chain planning processes (e.g. demand, supply, response, and inventory) - from cost calculation and conception to implementation, workshops, testing, and user training.

• Taking over the comprehensive professional and methodical responsibility for a portfolio element in the SAP-IBP field (e.g. demand planning, S&OP, inventory optimisation) including continuous development of solutions and best practices.

• Leading SAP-IBP implementations, including budget, quality, and success responsibility, central point of contact for customers, and professional leadership, coaching, and development of internal teams.

• Professional responsibility for pre-sales and sales activities in the SAP-IBP context as an interface between the department and sales, including leading bid teams, developing solution concepts, and creating and presenting offers.

To be well-equipped for your path as a senior manager, you should have the following qualifications:

• Completed studies and at least 5.5 years of work experience in consulting or in-house consulting with a focus on SAP IBP or PP/DS.

• Passion for professional and strategic leadership and building partnerships.

• Expertise in SAP solution components IBP, PP/DS, and/or APO and in the S/4HANA environment, as well as experience in professional leadership and/or project management of SAP planning projects.

• Your way of working is characterised by a convincing appearance as a trusted advisor and MHP representative both with customers and internally at MHP.

Key information before departure:

• Start date: after agreement - always at the beginning of a month.

• Working hours: full-time (40 hours); 30 days' holiday.

• Employment contract: unlimited.

• Field: Consulting.

• Language: secure German and English.

• Flexibility and willingness to travel.

• Other: valid work permit; if necessary, we can apply for a work permit within our recruitment process. The procedure takes time and affects the start date.

MHP is a technology and business partner that digitalises processes and products for its customers, and accompanies them on their IT transformation along the entire value chain. As a digitalisation pioneer in the sectors of mobility and manufacturing, MHP transfers its expertise to various industries and is the premium partner for thought leaders on the way to a better tomorrow.

Worldwide, MHP supports over 300 customers: leading corporations and innovative medium-sized companies. MHP advises both operationally and strategically and provides renowned IT and technology expertise as well as specific industry knowledge. As a one-team player, MHP operates internationally with its headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

For 25 years, MHP has been shaping the future together with its customers. Over 3,000 MHP employees unite the claim to excellence and sustainable success. This claim drives MHP forward - today, tomorrow, and in the future.

MHP: DRIVEN BY EXCELLENCE.

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Key Responsibilities:

• Implement and configure SAP MM modules to meet business requirements
• Lead procurement and sourcing activities, including vendor management
• Monitor and control inventory levels to minimize costs while ensuring availability
• Provide end-user training and support for SAP MM functionalities
• Participate in system upgrades and enhancements to improve MM processes

Requirements:

• Minimum of 5 years of experience in SAP consulting, including project management responsibilities
• 3–5 years of domain experience in S/4HANA Sourcing & Procurement
• Strong knowledge of S/4HANA module functionalities, configuration, and integration with other SAP modules
• Understanding of implementation templates and business processes
• Ability to configure and customize SAP solutions to meet business requirements
• Lead procurement and sourcing activities, including end-user training and support
• Participate in system upgrades and enhancements to improve Sourcing & Procurement processes
• Analyze critical issues and defects and provide appropriate SAP solutions
• Knowledge of reports, interfaces, enhancements, workflows, and forms (RICEFW)
• Bachelor’s degree
• Certification in SAP Materials Management (MM), is a plus

Benefits:

• Flexible working hours
• Unlimited employment contract
• 27 vacation days
• Opportunity to grow in your tasks, knowledge, and responsibility
• Supportive and innovative work environment
• Professional input and business networking opportunities

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This role partners with stakeholders to translate business needs into scalable Workday solutions and drive continuous process improvement.

Responsibilities

• Configure and maintain Workday Recruiting (Job Application Framework, Recruiting Business Processes, Offer Letters, Recruiting Reports, Requisition Management, and Assessment setup) to ensure efficient candidate management.
• Manage the configuration of Eightfold, our candidate and recruiter-facing AI recruiting solution that integrates directly with Workday.
• Configure and support Workday Advanced Reporting, Learning, and Talent, including calculated fields, complex reports, business processes, condition rules, notifications, and security roles.
• Own end-to-end recruiting-related workflows in Workday and Eightfold, partnering with Talent Acquisition Operations and Recruiters to reconcile results, troubleshoot issues, and ensure compliance with applicable regulations.
• Support and coordinate Workday and Eightfold releases and new feature enablements: review release notes, assess impact, configure updates, and manage testing and sign-off.
• Serve as a Workday subject matter expert and escalation point for stakeholders; provide guidance on best practices and recommend process and configuration improvements.

Qualifications

• 5+ years of hands-on Workday experience, with significant configuration and support experience in Workday Recruiting.
• Experience supporting Eightfold or another CRM that integrates with Workday highly preferred.
• Experience in the financial services industry is a strong plus.

Technical Skills

• Strong Workday Recruiting configuration skills (Job Application Framework, Recruiting Business Processes, Offer Letters, Recruiting Reports, Requisition Management, and Assessment setup).
• Experience configuring and supporting Workday Recruiting and at least two of: Recruiting, Learning and Talent.
• Proven experience with business processes, security groups, calculated fields, and advanced/custom reports.
• Experience with EIBs and vendor integrations (especially payroll and benefits related) strongly preferred.

Soft Skills

• Strong analytical and problem-solving skills; high attention to detail and data quality.
• Excellent communication skills, with the ability to explain complex Workday configuration and recruiting processes to non-technical stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively in a fast-paced environment.

Preferred Qualifications

• Workday Pro certification or relevant Workday Recruiting training.
• Prior experience in a financial services organisation using Workday.
• Participation in at least one Workday implementation or major enhancement project involving Recruiting.

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This role partners with stakeholders to translate business needs into scalable Workday solutions and drive continuous process improvement.

Responsibilities

• Configure and maintain Workday Payroll (earnings, deductions, tax elections, pay groups, payroll inputs, and validations) to ensure efficient payroll processing.
• Configure and support Workday HCM, Benefits, Time Tracking, and Absence, including business processes, condition rules, eligibility rules, notifications, and security roles.
• Own end-to-end payroll-related workflows in Workday, partnering with Payroll to reconcile results, troubleshoot issues, and ensure compliance with applicable regulations.
• Support and coordinate Workday releases and new feature enablements: review release notes, assess impact, configure updates, and manage testing and sign-off.
• Build and maintain Workday reports and calculated fields across supported modules
• Serve as a Workday subject matter expert and escalation point for stakeholders; provide guidance on best practices and recommend process and configuration improvements.
• Develop and maintain documentation (process flows, SOPs, job aids) and deliver training to end users to enhance adoption and effective use of Workday.

Qualifications

• 5+ years of hands-on Workday experience, with significant configuration and support experience in Workday Payroll.
• Experience supporting multi-state or multi-jurisdiction payroll environments preferred.
• Experience in the financial services industry is a strong plus.

Technical Skills

• Strong Workday Payroll configuration skills (earnings/deductions, taxes, pay groups, payroll processing and auditing).
• Experience configuring and supporting Workday HCM and at least two of: Payroll, Benefits, Learning, Talent, Time Tracking & Absence.
• Proven experience with business processes, security groups, calculated fields, and advanced reporting
• Experience with EIBs and vendor integrations (especially payroll and benefits related) strongly preferred.

Soft Skills

• Strong analytical and problem-solving skills; high attention to detail and data quality.
• Excellent communication skills, with the ability to explain complex payroll and system concepts to non-technical stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively in a fast-paced environment.

Preferred Qualifications

• Workday Pro certification or relevant Workday Payroll training.
• Prior experience in a financial services organisation using Workday.
• Participation in at least one Workday implementation or major enhancement project involving Payroll.

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Key responsibilities include:

• Leading and engaging with US Sales, HCP Operations, Sales Operations & Insights, and Marketing stakeholders to ensure key business strategies can be broken down to effective, measurable, and scalable processes.
• Partnering with the Director and other AD to oversee day-to-day team operations, including workload visibility, prioritization, clear direction setting, and handling escalations as needed.
• Scoping, delivering, and scaling meaningful CRM and other sales optimization platforms, minimizing duplication, reducing work in the system, and enabling field teams to reach their customers more effectively and efficiently.
• Driving system and process adoption through strategic and operational change management activities, including presenting to and obtaining buy-in with senior leadership.
• Managing the rollout of system enhancements, from impact assessment and readiness planning to training, communications, and post-launch adoption tracking and reinforcement.
• Being the CRM Lead/SME for product launches and collaborating across departments to ensure go-live readiness upon product approval.
• Boosting virtual or digital activities across all of US Commercial, including Marketing Material Digitization and Optimization.
• Establishing and managing vendor relationships and investigating new system enhancements to continuously improve and optimize the use of existing platforms.
• Supervising and facilitating the resolution of critical Veeva system issues in coordination with IT.
• Representing the department in cross-functional projects to ensure that operations and digital interests and requirements are accounted for.
• Understanding the technicalities of CRM to cultivate successful partnerships with IT.

Requirements include:

• A Bachelor's degree.
• 5+ years of experience in implementing, managing, or enhancing Salesforce CRM, Veeva Suite (CRM, PromoMats, Align), and/or related platforms.
• Pharmaceutical industry experience, including product launches.
• Excellent business process optimization and business requirements gathering skills, with a focus on building scalable systems and processes.
• Proven ability in effectively working with and managing cross-functional teams, successfully navigating between Business and IT stakeholders.
• Excellent presentation and communication skills, with the ability to interact with senior management.
• Advanced PowerPoint or equivalent software skills for making strong presentations to key stakeholders.
• Advanced Excel or equivalent software skills for data analysis.
• Strong analytical thinking and problem-solving ability.
• Highly proactive and resourceful to excel in a fast-paced environment.
• Strong project management, delivery, and risk management skills.
• Vendor management experience, including offshore.

Preferred qualifications include:

• Veeva CRM or Salesforce.com certification.
• Experience in rare disease Pharma.

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As a key member of the Treasury Operations team, you will play a crucial role in system design & implementation of our proprietary cash management, margin & collateral management platform. This includes collaborating within the Treasury Operations team to define & document system requirements, performing business process analysis, data analysis, UAT testing, data migrations & reconciliations, producing user interface mockups, and data and process flow diagrams.

You will also develop data automation solutions, reports, and reconciliations using Alteryx and SQL to support the Treasury Operations team. Additionally, you will coordinate and collaborate closely with internal teams across Operations, Middle Office, Information Technology, Legal, Compliance, and Finance, as well as external parties, to deliver projects and solutions.

Your responsibilities will also include driving process re-engineering, including documentation, analysis, and presentation of current-state process flows and recommended target state flows. You will perform data analysis to provide business transparency, identify deficiencies and support platform implementations & enhancements.

To excel in this role, you should possess strong technical skills in data management, coupled with a solid understanding of business processes and workflows. Effective communication, project management, and collaboration skills are also essential.

Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. The estimated base salary range for this position is $70,000 to $160,000, which is specific to New York and may change in the future.

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Your responsibilities will include developing trusted advisor relationships with customers, facilitating requirements gathering and process mapping, collaborating with engineers to translate customer requirements into Fin solution designs, monitoring Fin usage patterns to identify risks, recommending optimizations, and uncovering expansion opportunities.

You'll maintain deep product knowledge of Fin's fast-expanding capabilities, remain market aware of the fast-evolving AI-agent industry, lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer, prioritize competing demands to drive the highest-value outcomes across your customer portfolio, and be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy.

To succeed in this role, you'll need 4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles, experience with business process mapping, requirements analysis, and solution design, strong technical acumen and passion for AI/agent-building, ability to simplify and communicate complex problems clearly across audiences, strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact, demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers, self-motivation, adaptability, and curiosity, and a high level of self-efficacy.

We offer a competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation reviews, unlimited access to Claude Code and best-in-class AI tools, flexible paid time off policy, paid Parental Leave Program, 401k plan & match, in-office bicycle storage, and fun events for Intercomrades, friends, and family!

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Location: Chicago, Illinois

As a Senior Customer Success Manager at Intercom, you will partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You will work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin , from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.

Responsibilities:

• Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).

• Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms.

• Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.

• Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.

• Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.

• Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.

• Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.

• Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.

What skills do I need?

• 4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.

• Experience with business process mapping, requirements analysis, and solution design.

• Strong technical acumen and passion for AI/agent-building (coding not required).

• Ability to simplify and communicate complex problems clearly across audiences.

• Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.

• Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.

• Self-motivated, adaptable, and curious team player with a high level of self-efficacy.

Benefits

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Regular compensation reviews - great work is rewarded!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

• Flexible paid time off policy

• Paid Parental Leave Program

• 401k plan & match

• In-office bicycle storage

• Fun events for Intercomrades, friends, and family!

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About the Role: The Claude Agentic Solutions team is Anthropic's forward-deployed engine , embedding directly with Fortune 500 enterprises to architect, build, and deploy production AI agents that transform how they work. We partner with companies that have decided AI is a strategic priority and need Anthropic alongside them to make it real.

You will own how Anthropic Solutions shows up in your industry segment , from the quality of individual engagements to the strategy that defines which problems we solve and for whom. This is fundamentally a technical leadership role: you set the bar for delivery, develop your team's vertical expertise, and ensure every engagement produces outcomes worth repeating.

Responsibilities:

Tech Leadership

• Lead and grow a team of Forward Deployed Engineers and embedded within your vertical.
• Provide active delivery oversight , review SOWs before signature, participate in architecture decisions on complex engagements, and serve as the escalation layer when delivery is at risk.
• Develop your team's vertical fluency: help FDEs understand the regulatory environment, data constraints, and stakeholder dynamics specific to your industry.
• Hire for your team: define role requirements, evaluate candidates, and make judgment calls on who will succeed in this specific context.
• Serve as the senior Anthropic presence in strategic customer conversations, including C-suite and board-level engagements where enterprise AI direction is being set.
• Run operating cadences , monthly engagement reviews, knowledge-sharing sessions, and escalation support for active engagements , while participating in or running client steering committees and unblocking delivery when at risk.

Use Case Library & Reusable Patterns

• Ensure the vertical use case library and reusable asset repository are maintained, prioritized, and mapped to business impact and implementation complexity.
• Systematically surface learnings from delivery back to product and research teams, identifying where customer environments reveal model limitations, platform gaps, or roadmap opportunities.
• Track emerging AI capabilities and assess their relevance for your vertical; bring forward new use case opportunities before clients ask for them.
• Partner with product teams to ensure delivery insights translate into platform improvements and roadmap decisions.

Commercial Leadership

• Partner with Marketing and Sales to develop vertical-specific GTM materials, reference cases, and positioning that reflect what actually wins in your industry.
• Own the qualified pipeline for your vertical , working with Sales and Account Executives to identify, shape, and progress enterprise AI opportunities from first conversation to signed SOW.
• Define how Anthropic goes to market with the Solutions offering in your vertical , including engagement structures, and partnership dynamics.
• Represent your vertical internally , bring the voice of your segment into product, and go-to-market discussions at the leadership level.

Requirements:

• 8+ years of experience spanning enterprise AI/ML delivery, management consulting (Big 3 / Big 4), or enterprise tech professional services , with at least 3 years in a senior leadership capacity owning commercial outcomes.
• Comfort operating in ambiguity and building processes where none exists , you've worked in early-stage, founder, or 0-to-1 environments, and can establish practices from scratch rather than executing within well-defined frameworks.
• Deep domain expertise in your vertical: you should be able to speak credibly with a CEO, CIO, and other executive SMEs.
• A track record of building and leading technical delivery teams in enterprise environments, ideally including embedded or forward-deployed engineers working at client sites.
• Demonstrated ability to carry pipeline and close complex enterprise deals , you understand procurement, know how to navigate large organizations, and can move opportunities forward.
• Strong technical fluency to review SOW scope, participate in architecture discussions, evaluate trade-offs, and judge whether a proposed approach is realistic , without being the one writing the code.
• Experience navigating regulated industry environments.
• Executive presence and communication skills: you can present to a board or run a difficult conversation.

Annual Compensation Range:

£255,000-£325,000 GBP

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You will work across departments and geographies, partnering with teams across People, Payroll, IT, Finance, and international offices. This is a great fit for someone who enjoys solving complex problems, working cross-functionally, and making a tangible impact on how our global workforce operates.

Key Responsibilities:

• Own the end-to-end Workday configuration lifecycle across Benefits, Advanced Compensation and Core HCM, from requirements gathering and solution design through testing, deployment, and adoption
• Lead and support annual events including Open Enrollment and Annual Compensation Reviews, ensuring accuracy, compliance, and a seamless employee experience
• Build and maintain custom reports, dashboards, and hubs that deliver actionable insights to business stakeholders
• Manage Workday upgrades and evaluate new functionality to identify opportunities for process improvement and automation
• Identify gaps in system utilisation and champion the adoption of standard Workday features to reduce manual work and improve efficiency
• Support knowledge sharing and capability building across the People Technology team through hands-on training and documentation

Requirements:

• 7+ years of Workday experience with deep hands-on expertise in Benefits and Advanced Compensation configuration (4+ years in Advanced Compensation), with working knowledge of Core HCM
• Strong understanding of Total Rewards business processes and how configuration decisions impact the end-user experience and platform adoption
• Ability to translate business requirements into scalable solutions and evaluate trade-offs across multiple configuration approaches
• Experience managing a backlog of enhancements and prioritising across competing business needs and technical constraints
• Strong communication skills with the ability to engage senior stakeholders and translate technical concepts into clear business language
• Proven ability to collaborate effectively across People, Payroll, Finance, and IT in a fast-paced, global environment
• Design, build, test, and deploy Workday integrations using EIBs, Core Connectors, and Report as a Service (RaaS)

Nice to Have:

• Workday Certifications in Benefits, Advance Comp, Core HCM
• Experience with additional Workday modules such as Time Tracking, Absence, Payroll, or Talent Management

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Workday Functional Specialist, you will be involved in the configuration of the Workday application in multiple modules, including but not limited to: Core HCM, Talent and Performance, Learning and Advanced Compensation, Absence Management, Time Tracking, Benefits, Security etc. You will also lead and/or participate in optimization projects to help business users realize the full potential of Workday.

Responsibilities

• Configuration of the Workday application in multiple modules
• Lead and/or participate in optimization projects to help business users realize the full potential of Workday
• Serve as an advisor to other Workday post-production engagements in accordance with your areas of expertise
• Creation and updating documentation for Workday system enhancements
• Build consensus around business processes and design
• Communication of Workday capabilities and limitations

Requirements

• Total of 7+ years of experience with a Bachelor's Degree or higher in a technology-related field or relevant experience in implementing Business systems
• 3-5 years of Project or Production Support experience with SaaS Human Resource information System
• 3-5 years of Workday HCM configuration and business process experience in two or more of the following: Recruiting, Core HCM, Security, Reporting, Benefits Administration, Payroll, Time Tracking, or Absence or Learning
• 2 years of Workday Configurable Security and Custom Report Design and Development
• Experience serving as a workstream lead on HCM implementations or optimization engagements, from design to deployment
• Superior communication skills, both written and verbal
• Experience with Excel, Word, Visio and PowerPoint
• Attention to detail and strong work ethic
• Experienced in working with both internal and system integrator teams for development
• Experience with Jira and Google Suite

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Key responsibilities include designing, implementing, and configuring HR systems and applications, analyzing business requirements and translating them into technical integration specifications, managing Workday security roles, user permissions, and compliance configurations, developing and maintaining Workday reports, dashboards, and analytics, and configuring and maintaining Workday business processes, workflows, and integrations.

As a Systems Engineer, you will be a trusted partner, collaborating with HR, finance, payroll stakeholders, IT teams, and vendors to deliver innovative and scalable solutions that meet the evolving needs of our organization.

If you love optimizing systems that directly impact business outcomes, are curious about how recruiting operations, HR data, and enterprise systems connect, and are an expert in turning complex requirements into clean, scalable technical solutions, we'd love to talk.

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Senior Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance.
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers' security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role

• Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
• Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
• Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
• Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
• Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
• Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
• Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
• SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
• Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
• Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
• Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
• Excellent communication skills, capable of translating complex technical topics into actionable insights.
• Convey complex ideas in a compelling and easily understandable manner.
• Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
• Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
• Ability to track and influence customer behavior.

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You will focus on documenting current state processes, designing future state workflows, and creating a practical roadmap that helps the team scale in a more efficient and sustainable way. This is a strong fit if you want to shape how a core People function works across teams.

You will map end-to-end processes across People Operations and partner teams, identify gaps and handoffs, and help define a clearer service delivery framework as GitLab grows. You'll work across technical and non-technical groups and help turn complex workflows into designs that are easier to understand, improve, and maintain.

This is an all-remote role working across time zones with stakeholders in People Ops, People Technology, Finance, Legal, IT, and leadership. You'll operate in GitLab's handbook-first, async-by-default culture, where the process documentation, KBAs, and SOPs you create are core to how the function works.

This role is central to People Operations' shift toward a more structured, scalable, and data-informed operating model, and the process architecture you build will help create a durable foundation for the team's future growth.

Responsibilities

• Map end-to-end People Operations processes across areas such as onboarding, offboarding, internal movement, team member support, and Workday-related operations.

• Document current state workflows, key points, dependencies, system steps, and manual tasks to create a complete view of how work happens today.

• Design future state processes that improve efficiency, scalability, and service delivery across People Operations.

• Partner with cross-functional teams, including Talent Acquisition, IT, payroll, legal, compliance, and People Operations leads, to understand upstream and downstream handoffs.

• Create process inventories, supporting documentation, and clear artifacts that teams can use to align on how services should work.

• Develop roadmaps that outline the changes, sequence, and partnerships needed to move from current state to future state.

• Support implementation planning by working with operations leads and other partners, while keeping your primary focus on process analysis and design.

• Enable team members with practical tools and approaches for documenting and analysing simpler processes so the function can build this capability over time.

Requirements

• Business process analysis and documentation for complex workflows that include both system-driven and manual steps across HR operations, process improvement, or similar operational environments.

• Process design and documentation with the ability to create current state and future state process designs, including RACI matrices, SLAs, decision trees, and cross-functional handoff documentation, and translate them into clear requirements for tools like ServiceNow and Workday.

• Cross-functional collaboration and communication to work effectively with technical and non-technical teams, ask probing questions, synthesise input, present recommendations in plain language, and align handoffs across partner functions.

• Analytical and data-driven problem-solving to review ticket datasets, process steps, system configurations, or spreadsheets, identify patterns and gaps, and use insights to prioritise improvements and support business cases.

• Self-directed execution and prioritisation with comfort defining a work plan, managing competing priorities, and building structure in environments with limited precedent.

• Familiarity with HR systems and service delivery tools such as HRIS platforms and case management systems, with the ability to support process design in environments that use tools like Workday and ServiceNow.

• Additional relevant experience in areas such as HR service delivery models, shared services, process improvement methods, knowledge base or self-service program development, SLA and service catalog design, automation and workflow tools, process maturity frameworks, global workforce support, or GitLab workflows.

Benefits

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

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In this role, you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

Responsibilities

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.

• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).

• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.

• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.

• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.

• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.

• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).

• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

Requirements

• Fluency in German is required.

• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Meet or exceed daily, weekly, and monthly KPIs.

• Proven experience taking initiative and independently driving projects or activities through to successful outcomes.

• Alignment with our values and working in accordance with those values.

• Knowledge of business process, roles, and organizational structure.

• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results.

• Passion about being a part of GitLab's journey.

• Proficiency in using Salesforce and LinkedIn Sales Navigator.

• Previous tech industry experience or experience in sales development, marketing, or sales is a plus.

• Proficiency in English, our company language, is required for effective communication.

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In this role, you will partner with leadership and teams from across the business , from our engineering and manufacturing teams to our IT, Security, and G&A teams to our core internal operations teams , to unpack ambiguous problems and build lasting, scalable solutions.

Your work will vary from quick-turn operational fire-fighting, building and redesigning processes, to leading high-impact and specialized projects , all in the mission of growing one of our newest Business Lines at Anduril.

The Operations team for Intelligence Systems at Anduril has three primary responsibilities:

• Standing up the operational processes for our Program Execution team.

• We're expanding our footprint across 3x locations and the Operations team is the glue across cross-functional teams (Program Execution, IT, Security, Facility Operations, Engineering, Manufacturing) at Anduril to execute the expansion flawlessly and with speed.

• Special projects. We are frequently pulled into high priority problems that must be solved, but do not fall neatly into the purview of an existing person’s job description.

Much of the time, these core responsibilities go hand-in-hand.

As Portfolio Operations, you will be critical to supporting all of these responsibilities.

While the Intelligence Systems team will be your team, you will often be working across the business, working cross-functionally with leaders and teams throughout the organization to solve messy problems, set up new processes, capture data, action upon it, and enable others to do the same.

Required qualifications include:

• Currently possesses and is able to maintain an active U.S. Top Secret security clearance

• 5+ years of experience in management consulting, internal operations, or business operations role.

• Project management experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery.

• Self-driven and relentlessly proactive.

• Lean into acknowledging your weaknesses and take the idea of feedback and growth seriously.

• Get energy from being a thought partner for others and it excites you to spend time translating problems into proposed solutions, and to then going and executing on them.

• Highly analytical and love solving complex, cross-functional problems in a people centric way.

• Both high ownership and low ego, approaching everything with strong outcome orientation and high humility.

• Discerning, have an aptitude for rapid learning, and assimilating new information to swiftly become proficient in unfamiliar subject areas and technologies.

• Tactical and don’t only sit at a 30,000 foot level.

• Comfortable communicating broadly and having a lot of eyes on your work.

This role can at-times require comms to large groups and senior leadership.

Preferred qualifications include:

• Business Process Analysis: Analyze and document business processes, workflows, and system requirements to support AIS objectives and compliance needs, ensuring alignment with industry best practices.

• Requirements Gathering: Gather, validate, and prioritize requirements from internal stakeholders and government clients, ensuring deliverables align with project scope and strategic goals.

• Documentation Development: Develop and maintain comprehensive process documentation, business requirements documents, and functional specifications to support project execution.

• Data Analysis: Conduct advanced data analysis to identify trends, performance metrics, and opportunities for operational improvements, providing actionable insights to stakeholders.

• Visual Communication: Create high-quality strategy and operations presentations that distill complex program data into clear, compelling visuals for leadership and client presentations.

• Stakeholder Liaison: Serve as a primary liaison between technical teams, TPMs, and AIS stakeholders to foster clear communication, alignment, and collaboration on project objectives.

• Vendor Management: Manage relationships with business partners (subcontractors, consultants, vendors) to ensure quality, timely delivery, and adherence to contractual obligations.

• Performance Monitoring: Monitor business partner performance and provide recommendations for improvement.

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Key responsibilities include:

• Leading the development and execution of the company's SOX program for business process controls
• Collaborating with business process owners to design, implement, and maintain effective and efficient controls
• Providing guidance on best practices for process improvements and automation
• Working closely with co-source service providers to ensure timely completion of SOX program
• Partnering with internal stakeholders and helping them navigate through change management and identifying design changes to SOX controls
• Coordinating and managing the annual SOX risk assessment, control scoping, and testing strategy
• Driving remediation efforts for identified control deficiencies and collaborating with stakeholders to implement sustainable solutions
• Reporting findings and recommendations to senior management and the Audit Committee

The ideal candidate will have a bachelor's degree in accounting, finance, business administration, or a related field, and 8+ years of SOX compliance experience, preferably in both Big 4 and an in-house internal audit/SOX leadership roles. A strong understanding of COSO, PCAOB standards, and US GAAP is also required.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including medical, dental, and vision insurance, 100% paid for by CoreWeave, company-paid life insurance, voluntary supplemental life insurance, short and long-term disability insurance, flexible spending account, health savings account, tuition reimbursement, ability to participate in employee stock purchase program (ESPP), mental wellness benefits through Spring Health, family-forming support provided by Carrot, paid parental leave, flexible, full-service childcare support with Kinside, 401(k) with a generous employer match, flexible PTO, catered lunch each day in our office and data center locations, a casual work environment, and a work culture focused on innovative disruption.

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As a Senior Technical Account Manager, you will play a critical role in securing every identity, from AI to human identity. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance.
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers' security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role

• Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
• Certifications: Okta Certified, CISSP, or equivalent

Technical Mastery (Workforce Identity Focus):

• Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
• Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
• Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
• Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
• Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
• SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
• Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
• Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
• Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.

Communication and Leadership Skills:

• Excellent communication skills, capable of translating complex technical to

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In this critical role, you will collaborate with stakeholders across People, Payroll, IT, Finance, and international offices to optimize and scale our HR systems and processes. This role is ideal for someone who is passionate about solving complex business challenges, driving innovation through automation, and delivering a best-in-class user experience.

Key responsibilities include:

• Lead full lifecycle Phase X implementations of Workday HCM and Workday Talent or Workday Benefits
• Conduct discovery sessions to gather, analyze, and document business requirements
• Translate requirements into scalable Workday configurations
• Provide strategic recommendations aligned with HR best practices
• Serve as a Workday subject matter expert (SME), with strong knowledge across multiple modules HCM and Workday Talent or Workday Benefits

Required skills and qualifications include:

• 5+ years of Workday Functional consulting experience
• One or Multiple full lifecycle implementations of Workday HCM and Benefits/Talent
• Strong expertise in either Workday Talent (Performance, Succession, Career, Talent Review), or Workday Benefits (Plans, Eligibility, Open Enrollment, Life Events)
• Deep knowledge of Workday business process configuration
• Strong knowledge of Microsoft Excel, including advanced formulas, PivotTables, data analysis, charts, and reporting
• Experience with security configuration and reporting
• Strong client-facing consulting and workshop facilitation skills
• Hands-on experience developing and enhancing custom reports and dashboards in Workday
• Strong proficiency in EIB (Enterprise Interface Builder), and Report as a Service (RaaS) integrations
• Strong proficiency with Workday Calculated Fields
• Strong analytical and problem-solving skills, with the ability to propose and implement scalable solutions
• Excellent interpersonal and communication skills, with the ability to translate complex technical concepts to business audiences
• Comfortable working in a fast-paced, diverse, and collaborative environment
• Eagerness to learn and expand Workday knowledge across additional modules or areas of functionality

Preferred skills include:

• Workday Pro or Workday Certification in HCM and/or Talent/Benefits
• Experience with global HCM implementations
• Background working in mid-to-large enterprise environments or consulting firms
• Experience with SOX compliance, data governance, and audits

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As you master our integration landscape, you'll have opportunities to expand into Claude-powered AI automation and data pipeline development.

You'll build the integration backbone for one of the fastest-growing AI companies, with a front-row seat to how Claude transforms financial operations. This is a foundational role where you'll shape our integration architecture from the ground up, then expand into cutting-edge AI automation as our needs evolve.

Responsibilities

Core Focus: Integration Development & ERP Support

• Design, build, and maintain integrations connecting ERP systems with downstream applications including ZipHQ, Brex, Navan, Clearwater, Payroll systems, Salesforce, and other critical financial platforms using Workato, MuleSoft, or similar iPaaS solutions

• Support integration development and testing during the ERP implementation projects

• Develop and maintain REST APIs, webhooks, and OAuth 2.0 authentication flows for secure system-to-system communication

• Implement real-time and batch integration patterns supporting high-volume financial transactions

• Establish monitoring, alerting, and error-handling frameworks to ensure integration reliability and data integrity

• Document integration architectures, data flows, API specifications, and troubleshooting procedures

• Collaborate with implementation consulting partners and vendors on technical integration requirements

Additional Scope: AI Automation & Data Infrastructure

• Build and deploy Claude-powered AI agents that automate financial operations including intelligent document processing, workflow automation, financial audit and reconciliations, and self-service reporting

• Design agentic workflows that leverage Claude API capabilities integrated with ERP platform data and processes

• Create automated validation and quality assurance processes for AI-generated outputs

• Partner with Finance teams to identify automation opportunities and translate requirements into AI agent solutions

• Support data pipeline development using Airflow for workflow orchestration and dbt for data transformation

• Build and maintain data flows from ERP and other financial systems into BigQuery for analytics and reporting

• Implement data quality checks and testing frameworks for financial data pipelines

• Collaborate with Data Infrastructure team on pipeline architecture, performance optimization, and security monitoring

• Support executive dashboards and financial analytics by ensuring timely, accurate data delivery

Governance & Collaboration

• Maintain comprehensive documentation for integrations, AI agents, and data pipelines

• Support internal and external audits with technical evidence and system access reviews

• Collaborate with Finance Systems Engineers on operational support, troubleshooting, and enhancement requests

• Partner with Finance Operations, Accounting, FP&A, Engineering, and Data Infrastructure teams to deliver holistic solutions

Requirements

• 8+ years of experience in integration development, data engineering, or systems engineering roles

• Hands-on experience with iPaaS platforms such as Workato, MuleSoft, Dell Boomi, or similar integration tools

• Strong programming skills in Python and/or JavaScript/TypeScript for building custom integrations, APIs, and automation scripts

• Experience with data pipeline tools including Airflow for orchestration and dbt for transformation

• Working knowledge of cloud data platforms such as BigQuery, Snowflake, or Databricks

• Understanding of REST API design patterns, webhooks, OAuth 2.0, and modern integration architectures

• Familiarity with ERP systems (Oracle Fusion, Workday Financials, or similar) and financial business processes

• Strong problem-solving skills with ability to debug complex integration issues across multiple systems

• Excellent communication skills to collaborate with technical and business stakeholders

Preferred Qualifications

• Experience with high-growth technology companies scaling through rapid revenue expansion (5x-10x growth)

• Background in AI/ML companies with familiarity in modern SaaS business models including consumption-based pricing, usage metering platforms, and marketplace billing

• Hands-on experience with specific platforms: Workday Financials (Workday Studio, EIB, custom reports, Prism Analytics)

• Technical expertise with modern finance tech stack including Stripe, Salesforce, Zuora RevPro, Zip Procurement, Clearwater treasury systems, Pigment planning tools, Numeric close management

• Programming skills in Python / JavaScript, or similar languages for building custom integrations, APIs, and automation scripts

• Experience with AI/LLM integration for financial operations, including document processing, data extraction, intelligent automation, and agentic workflows (familiarity with Claude models and API is a plus)

• Hands-on experience with modern data stack tools: BigQuery/Snowflake/Databricks, dbt for data transformation, Airflow for workflow orchestration

• Professional certifications such as Workato, Workday integrations, or relevant technical credentials

• Bachelor's or Master's degree in Computer Science, Information Systems, Accounting, Finance, Engineering, or related technical/business field

• Experience with business intelligence and financial reporting tools (Hex, Looker, Tableau, Power BI) for executive dashboards and financial analytics

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Zuma is pioneering the future of agentic AI in property management. We build AI agents that act as property managers, handling the full spectrum of interactions with both prospects and current residents on behalf of our clients.

Our agents don’t just assist human workflows; they own them end-to-end, operating across leasing, collections and resident communications. Zuma has ambitions to continue expanding into adjacent work activities in tangential areas of property management.

This is a rare chance to shape the future of how an entire industry operates , not in theory, but in production, at scale, touching real customers and physical assets every day. At Zuma, human and AI agents work side by side, and you'll help define what that collaboration looks like at its best.

Responsibilities

• Own E2E projects that cross all areas of software development including full stack web apps, agentic AI solutions across multiple work activities, extensive integrations with PMS and CRM systems, infrastructure, and internal tooling.

• Architect, build, and deploy production AI agents using modern agent frameworks, owning the full lifecycle from design to reliability in production.

• Define the technical patterns and standards for how software is built across the engineering org , you will be setting the playbook others follow.

• Strengthen our core systems , including our onboarding/configuration system, integration frameworks, and AI performance analytics infrastructure.

• Collaborate directly with the VPE and product leadership to translate product vision into delivery, making high-stakes technical trade-offs with confidence.

• Own system reliability, observability, and continuous improvement , defining how we measure, monitor, and iterate on our agents and web products in production.

• Work across the stack (backend services, LLM orchestration, integrations, data pipelines, frontends) to ship agents and products that are robust and scalable.

• Tame legacy code and lay down new foundations , patterns and architecture you create will be inherited by the engineers who come after you.

• Be a close partner to the product and operations teams, turning their domain needs into intelligent automated workflows without requiring domain expertise upfront.

Nice to Have

• Prior experience at a startup or high-growth company; comfort shipping fast and iterating in production.

• AWS experience with IaC (Terraform) and comfort working with infrastructure / dev ops.

• Background in building self-serve platforms or integration infrastructure.

• Experience with workflow automation platforms or business process orchestration.

• Experience with telephony integrations (Twilio or similar) and building voice-capable agents or chatbots across text and voice channels.

• Familiarity with speech-to-text, text-to-speech, or real-time audio streaming pipelines in production AI systems.

• Classical ML experience , supervised/unsupervised learning, feature engineering, model training and evaluation outside of LLM contexts.

Our Stack

• Python, TypeScript/Node.js

• OpenAI, Anthropic

• LangGraph, OpenAI Agents SDK, custom orchestration layers

• AWS, AWS ECS, PostgreSQL, Redis

• RealPage, Entrata, Yardi, and other property management systems

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We are looking for someone who has a Bachelor's degree in a relevant field (e.g., Business, Engineering, Supply Chain Management, Computer Science) from a top-tier university, and 2-4 years of practical experience in enterprise software implementation, or business process consulting, preferably in Supply Chain Management (SCM), Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), or similar complex enterprise solutions.

Key responsibilities include:

• Leading the end-to-end implementation of Regrello’s AI solutions for large enterprise customers
• Translating customer requirements into highly usable, AI-driven business process designs that deliver real-world outcomes
• Strategizing with customers on how to embed automation and AI into their operations
• Collaborating with clients to understand their business processes, technical environments, and strategic objectives, translating these into tailored implementation plans

What you will get:

• Opportunity to work on the front lines of agentic enterprise, disrupting old, incrementally improving approaches with new, paradigm-shifting technologies
• Ability to influence leaders across industries to drive the adoption of AI-first technology in the industry
• Opportunity to work with and learn from a world-class team of manufacturing, supply chain, AI, and SaaS experts
• Industry-leading compensation and benefits

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Your responsibilities will include:

• Leading the end-to-end implementation of our solutions and customization to meet client-specific requirements
• Collaborating with clients to understand their business processes, technical environments, and strategic objectives
• Developing and maintaining deep functional expertise in our solutions, including its AI/ML capabilities
• Delivering compelling presentations, product demonstrations, and workshops to key stakeholders
• Quantifying the potential business value (ROI, cost savings, efficiency gains) that clients can achieve by adopting our solutions

You will have the opportunity to work on the front lines of change, disrupting old, incrementally improving approaches with new, paradigm-shifting technologies. You will also have the chance to influence leaders across industries to drive the adoption of AI-first technology in the industry.

We offer industry-leading compensation with equity in the company, excellent healthcare benefits, and a flexible remote work environment.

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Our Energy Practice supports some of the largest global firms and most recognizable brands in solving their most significant challenges in a world of constant change. With expertise spanning strategy, trading transformation, supply chain optimization, digital innovation, and mobility solutions, we empower clients to achieve sustainable growth and operational excellence.

We are seeking a Consultant or Senior Consultant with expertise in power trading and dispatch to contribute to key projects involving optimization, scheduling, ancillary services, trade entry, and power exchange operations. The ideal candidate will have experience working with system operators, which will be a significant advantage.

Requirements

• Design and implement Endur solutions including scripting
• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Can undertake business process analysis, requirements gathering, data analysis, and documentation
• Can lead and contribute to application changes in power trading & dispatch systems
• Have experience in working on ancillary services and trade entry operations

Preferred Qualifications

• Bachelor’s or Master’s degree in Energy, Engineering, Economics, Finance, or a related field
• Certifications in ETRM systems, Power Trading, or Energy Markets are a plus
• Prior consulting experience with a focus on Energy/power markets

Benefits

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... Apply today!

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The Application Subject Matter Expert II provides hands-on functional and technical expertise for Commercial IT business applications in a live production environment. This role focuses on production support, impact analysis, supplier deliverable validation, and audit support.

Requirements

Skills and Capabilites

• Application & Production Support Expertise - Intermediate
• Business Process & Commercial Insurance Domain Understanding - Intermediate
• Analytical Thinking & Impact Analysis - Intermediate
• Communication & Collaboration - Advanced
• Audit & Compliance Awareness - Intermediate
• Operational Readiness & Support Commitment - Intermediate

Software / Tool Skills

• Commercial insurance applications - Entry Level (1-3 Years)
• Production support and incident management tools - Intermediate (4-6 Years)

Benefits

• Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

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Solution Design: Analyze client requirements to develop tailored SAP OTC solutions, aligning with business objectives and industry best practices. Implementation: Lead or participate in SAP OTC implementation projects, ensuring timely and quality delivery of solutions. Configuration: Configure SAP OTC modules, including Sales Order Management, Pricing, Billing, and Credit Management. Integration: Integrate SAP OTC with other SAP modules (e.g., ERP, CRM, BW) and third-party systems. Testing: Develop and execute test cases to validate SAP OTC functionality and ensure data accuracy. Support: Provide ongoing support to clients, addressing functional and technical issues related to SAP OTC. Knowledge Sharing: Contribute to knowledge management initiatives, sharing expertise and best practices within the team.

We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.

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Are you looking to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset.

The Team

Our ERP & Platforms practice design and implement transformational and innovative solutions for some of the world's largest organisations. Joining our team means that you'll share a passion for strategy, architecture, and the latest SAP technology. You'll have exposure to strategic projects, you'll be part of a multi-cultural collaborative team, and your great work will be noticed. In this role, you'll be able to see your own ideas transform into breakthrough results – this is an opportunity to make a real difference.

The Role

SAP FI/CO Consultant

• End-to-end business process expertise on the Record to Report Process across GL Account, Budgeting, Forecasting, Financial Modelling
• Deep insights into driving finance efficiencies in the entire RTR value chain and deep expertise working with Commercial, Operation, and other teams to drive efficiencies and automation across Statutory Finance and Management Reporting
• Managing full life cycle implementations of S/4 HANA in the area of SAP Finance and/or Controlling
• Evaluation of business requirements, identification of relevant SAP capabilities and best practices
• Planning, preparation, and execution of Fit-Gap / Fit-to-Standard Workshops
• Solution Design & Adoption for identified GAPs and business process improvement measures
• Ensuring system implementation together with near-/offshore team members
• Sparring partner for the client and project management responsibilities

Requirements

• Have at least 8-10 years of experience in SAP Finance and/or Controlling in the Consumer Products, Retail, and Logistics (CRL) domain.
• Deep expertise into driving finance transformations and efficiencies in the entire RTR value chain and deep expertise working with Commercial, Operation, and other teams to drive efficiencies and automation across Statutory Finance and Management Reporting
• At least 3-5 Full Project Lifecycles of work experience in the area of SAP FI/CO /FSCM or in Business Analyst/Partnering capability
• Profound Finance and Controlling process experience combined with the ability to translate business requirements into system design specifications
• S/4HANA project experience and/or certification or deep business process understanding of finance processes in the CRL domain and integration across modules and departments like commercial, operations, logistics, etc.
• Preferably experienced in international template rollout projects and/or business transformations
• Domain expertise in restructuring, redesigning the Finance function and automating processes, enabling MA headcount cost savings while strengthening accountability across Finance and Operations and other departments/divisions
• Higher education degree in Economics, Information Technology, or equivalent
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have excellent interpersonal skills and strong written and verbal communication skills
• Project-related mobility/willingness to travel

Benefits

Infosys Consulting - Europe offers a range of benefits to its employees, including industry-leading compensation and benefits, top training and development opportunities, and a supportive, entrepreneurial work environment. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best.

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You will join our Manufacturing practice, which defines business processes and designs innovative solutions for large organisations. As a SAP PP/QM Consultant, you will manage full life cycle implementations of S/4 HANA in SAP Production Planning (PP) and/or Quality Management (QM).

Responsibilities

• Evaluate business requirements and identify relevant SAP capabilities and best practices
• Plan, prepare, and execute Fit-Gap / Fit-to-Standard Workshops
• Design and adopt solutions for identified gaps and business process improvement measures
• Execute system integration tests and support data migration and cutover activities
• Ensure system implementation together with near-/offshore team members
• Act as a sparring partner for the client and take on project management responsibilities

Requirements

• Higher education degree in Economics, Engineering, Information Technology, or equivalent
• At least 5-8 full project lifecycles of work experience in SAP PP and QM
• Profound production planning and shop-floor manufacturing execution and/or quality management business process experience combined with the ability to translate business requirements into system design specifications
• S/4HANA project experience and/or certification
• Preferably experienced in international template rollout projects
• Excellent interpersonal skills and strong written and verbal communication skills in the country's official language(s) and English
• Willingness to travel

Benefits

You will become an integral part of a diverse and creative team within a genuinely innovative practice. You'll discover an inclusive and collaborative culture, working alongside highly motivated colleagues within a learning-focused work environment. By joining Infosys Consulting, you'll play a critical role in our successful growth story.

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As a SAP Security/GRC Consultant, you will work closely with diverse clients to assess their SAP security risks, design and implement tailored SAP Security and Governance, Risk & Compliance (GRC) solutions, and drive successful project delivery. You will act as a trusted advisor, helping clients align SAP security frameworks with business objectives and compliance mandates.

Responsibilities

• Lead SAP Security and GRC assessment, design, and implementation projects for clients across industries.
• Conduct client workshops and requirements gathering sessions to understand business and security needs.
• Design and configure SAP security roles, authorizations, and GRC Access Control components (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Develop and enforce Segregation of Duties (SoD) policies to mitigate risks and ensure compliance.
• Deliver SAP Security and GRC gap analysis, risk assessments, and remediation plans.
• Support clients during audits by preparing documentation, reports, and facilitating access reviews.
• Collaborate with cross-functional teams including Basis, functional consultants, and IT auditors to implement secure SAP landscapes.
• Conduct end-user training sessions and knowledge transfer workshops.
• Stay abreast of SAP security trends, new releases, and regulatory changes to provide proactive consulting.

Requirements

• 5-8 years of consulting experience is necessary.
• 3+ years of SAP Security and GRC consulting experience with multiple end-to-end implementations.
• Hands-on expertise with SAP ECC and/or S/4HANA Security.
• Strong experience configuring SAP GRC Access Control modules (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Excellent client-facing and communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven track record of managing multiple client engagements and delivering quality results on time.

• Functional / Content Skills

• Strong knowledge of Sarbanes-Oxley (SOX) , Business Process controls, IT General Controls and IT governance.
• Deep understanding and practical experience Analysis and Design/Re-Design of Business process and IT General controls in SAP and Non-SAP landscape.
• Strong analytical skills and a deep understanding of the overall context of underlying business processes and technologies.
• Understanding the purpose, procedures and ways of work of internal/external audits.
• Ability to support audits and to provide the right information & data, and to mitigate and/or solve identified deficiencies and gaps.

• Technical Skills (Data, Technology, Implementation)

• Ability to retrieve and analyze and report/present data from various sources.
• Understanding of data structures, sources, flow and integration across infrastructure platforms, functional domains, and application landscapes/service.
• Up-to-date understanding of Concepts & Integration of Cloud Services, and multi-cloud environments

• Tool Skill Requirements

• A variety of ERP systems (SAP & Non-SAP), Operating systems, Databases and financial applications
• Identity and Access Management solutions and monitoring solutions such as Splunk, Qualys, Tripwire, but also in Authorization & SoD
• Analytics & reporting in area of ITGC/GRC
• IT Service Management Tools, Market Leader (SNOW, BMC, JIRA, ..)

• Experience with SAP Identity Management (IdM).

• Knowledge of cloud-based SAP security and hybrid environments.
• Experience working in Agile/Scrum environments.
• Experience in global delivery and working with offshore resources.
• Project-related mobility/willingness to travel

• Qualifications and certifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• More than 7 years of experience in Financial / IT compliance, risk management, IT audit and/or IT controls; strong experience in an audit firm (e.g. Big Four).
• SAP Security or GRC certifications are a plus (e.g., SAP Certified Technology Associate – SAP Access Control).

_Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please_ _apply now._

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The Digital Platforms Practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services, covering strategy, implementation and innovation, help clients deliver true value and achieve their transformation agenda.

As a SAP Security/GRC Consultant, you will work closely with diverse clients to assess their SAP security risks, design and implement tailored SAP Security and Governance, Risk & Compliance (GRC) solutions, and drive successful project delivery. You will act as a trusted advisor, helping clients align SAP security frameworks with business objectives and compliance mandates.

Responsibilities

• Lead SAP Security and GRC assessment, design, and implementation projects for clients across industries.
• Conduct client workshops and requirements gathering sessions to understand business and security needs.
• Design and configure SAP security roles, authorizations, and GRC Access Control components (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Develop and enforce Segregation of Duties (SoD) policies to mitigate risks and ensure compliance.
• Deliver SAP Security and GRC gap analysis, risk assessments, and remediation plans.
• Support clients during audits by preparing documentation, reports, and facilitating access reviews.
• Collaborate with cross-functional teams including Basis, functional consultants, and IT auditors to implement secure SAP landscapes.
• Conduct end-user training sessions and knowledge transfer workshops.
• Stay abreast of SAP security trends, new releases, and regulatory changes to provide proactive consulting.

Requirements

• At least 5 years of consulting experience is necessary.
• 3+ years of SAP Security and GRC consulting experience with multiple end-to-end implementations.
• Hands-on expertise with SAP ECC and/or S/4HANA Security.
• Strong experience configuring SAP GRC Access Control modules (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Excellent client-facing and communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven track record of managing multiple client engagements and delivering quality results on time.

• Functional / Content Skills

• Strong knowledge of Sarbanes-Oxley (SOX) , Business Process controls, IT General Controls and IT governance.
• Deep understanding and practical experience Analysis and Design/Re-Design of Business process and IT General controls in SAP and Non-SAP landscape.
• Strong analytical skills and a deep understanding of the overall context of underlying business processes and technologies.
• Understanding the purpose, procedures and ways of work of internal/external audits.
• Ability to support audits and to provide the right information & data, and to mitigate and/or solve identified deficiencies and gaps.

• Technical Skills (Data, Technology, Implementation)

• Ability to retrieve and analyze and report/present data from various sources.
• Understanding of data structures, sources, flow and integration across infrastructure platforms, functional domains, and application landscapes/service.
• Up-to-date understanding of Concepts & Integration of Cloud Services, and multi-cloud environments

• Tool Skill Requirements

• A variety of ERP systems (SAP & Non-SAP), Operating systems, Databases and financial applications
• Identity and Access Management solutions and monitoring solutions such as Splunk, Qualys, Tripwire, but also in Authorization & SoD
• Analytics & reporting in area of ITGC/GRC
• IT Service Management Tools, Market Leader (SNOW, BMC, JIRA, ..)

• Experience with SAP Identity Management (IdM).

• Knowledge of cloud-based SAP security and hybrid environments.
• Experience working in Agile/Scrum environments.
• Experience in global delivery and working with offshore resources.
• Project-related mobility/willingness to travel

• Qualifications and certifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• More than 7 years of experience in Financial / IT compliance, risk management, IT audit and/or IT controls; strong experience in an audit firm (e.g. Big Four).
• SAP Security or GRC certifications are a plus (e.g., SAP Certified Technology Associate – SAP Access Control).

Benefits

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!

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About the Role

Join our team as a SAP P2P Consultant and be part of a globally renowned management consulting firm that is on the front-line of industry disruption. You will work with a market-leading brand in the manufacturing sector, designing and implementing transformational and innovative solutions for some of the world's largest organisations.

Responsibilities

• Manage full life cycle implementations of S/4 HANA in SAP Procure-to-Pay process (P2P) area spanning Material Management and Procurement
• Evaluate business requirements, identify relevant SAP capabilities and best practices
• Plan, prepare and execute Fit-Gap / Fit-to-Standard Workshops
• Design and adopt solutions for identified gaps and business process improvement measures
• Execute System Integration Tests and support execution of Data Migration and Cutover activities
• Ensure system implementation together with near-/offshore team members
• Act as a sparring partner for the client and take on project management responsibilities

Requirements

• Higher education degree in Economics, Engineering, Information Technology or equivalent
• At least 5-8 full project lifecycles of work experience in SAP P2P process area
• Profound Procure-to-Pay business process experience combined with the ability to translate business requirements into system design specifications
• S/4HANA project experience and/or certification
• Preferably experienced in international template rollout projects
• Efficient and communicative team player and self-starter

Benefits

• Excellent interpersonal skills and strong written and verbal communication skills in country's official language(s) (C2 proficiency) and English (C2 proficiency)
• Willingness to travel

Why Join Us?

Infosys Consulting strives to empower their employees from all backgrounds to thrive, to grow in their careers, and to make a real, visible impact within the organisation and beyond. You will become an integral part of a diverse and creative team within a genuinely innovative practice. You'll discover an inclusive and collaborative culture, working alongside highly motivated colleagues within a learning-focused work environment. By joining Infosys Consulting, you'll play a critical role in our successful growth story – we're looking forward to taking this journey with you.

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You will be part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with a supportive, entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth.

Our consulting business is annually recognised as one of the top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths we offer to our consultants. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best.

The Team

Our Manufacturing practice defines business processes, designs and implements transformational and innovative solutions for some of the world's largest organisations. Joining our team means that you'll share a passion for strategy, architecture and the latest SAP technology. You'll have exposure to strategic projects, you'll be part of a multi-cultural collaborative team, and your great work will be noticed. In this role you'll be able to see your own ideas transform into breakthrough results – this is an opportunity to make a real difference.

SAP O2C Consultant

• Managing full life cycle implementations of S/4 HANA in SAP Order-to-Cash (O2C) process area
• Evaluation of business requirements, identification of relevant SAP capabilities and best practices
• Planning, preparation and execution of Fit-Gap / Fit-to-Standard Workshops
• Solution Design & Adoption for identified GAPs and business process improvement measures
• Execute System Integration Tests. Support execution of Data Migration and Cutover activities
• Ensuring system implementation together with near-/offshore team members
• Sparring partner for the client and project management responsibilities

Requirements

• Higher education degree in Economics, Engineering, Information Technology or equivalent
• At least 5-8 Full Project Lifecycles of work experience in SAP O2C process area
• Profound Order-to-Cash business process experience combined with the ability to translate business requirements into system design specifications
• S/4HANA project experience and/or certification
• Preferably experienced in international template rollout projects
• Efficient and communicative team player and self-starter

·       Have excellent interpersonal skills and strong written and verbal communication skills in country's official language(s) (C2 proficiency) and English (C2 proficiency)

• Willingness to travel

Why Join Us?

Infosys Consulting strives to empower their employees from all backgrounds to thrive, to grow in their careers, and to make a real, visible impact within the organisation and beyond. You will become an integral part of a diverse and creative team within a genuinely innovative practice. You'll discover an inclusive and collaborative culture, working alongside highly motivated colleagues within a learning-focused work environment. By joining Infosys Consulting you'll play a critical role in our successful growth story – we're looking forward to taking this journey with you.

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You will join a team that defines business processes, designs and implements transformational and innovative solutions for some of the world's largest organisations. As a SAP O2C Consultant, you will be responsible for managing full life cycle implementations of S/4 HANA in SAP Order-to-Cash (O2C) process area.

Responsibilities

• Evaluate business requirements, identify relevant SAP capabilities and best practices
• Plan, prepare and execute Fit-Gap / Fit-to-Standard Workshops
• Design and adopt solutions for identified gaps and business process improvement measures
• Execute System Integration Tests and support execution of Data Migration and Cutover activities
• Ensure system implementation together with near-/offshore team members
• Act as a sparring partner for the client and project management responsibilities

Requirements

• Higher education degree in Economics, Engineering, Information Technology or equivalent
• At least 5-8 full project lifecycles of work experience in SAP O2C process area
• Profound Order-to-Cash business process experience combined with the ability to translate business requirements into system design specifications
• S/4HANA project experience and/or certification
• Preferably experienced in international template rollout projects
• Efficient and communicative team player and self-starter

Benefits

You will become an integral part of a diverse and creative team within a genuinely innovative practice. You'll discover an inclusive and collaborative culture, working alongside highly motivated colleagues within a learning-focused work environment. By joining Infosys Consulting, you'll play a critical role in our successful growth story.

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The Enterprise Architect - Retail & Omni-Channel will collaborate with the other key areas of the company (business/IT) to ensure that plans are based on the overall Strategy and Architecture direction, defining new requirements and driving innovative business processes and technical solutions.

You will be responsible for setting the future direction of these capabilities, outlining a roadmap that meets the strategic needs of the organisation and working with the relevant teams to assure their delivery.

Essential Duties and Responsibilities:

• Collaborate with IT leaders, other Enterprise Domain Architects and leaders in the business to document IT capability requirements (strategic) as part of annual/on-going planning and governance.
• Deliver Enterprise IT strategic roadmaps for Retail, eCommerce and Direct To Consumer channels (3+ year forward looking view) that are focused on technology capabilities for Business, Information (data) and Technology solutions.
• Ensure that roadmaps reflect invest/divest, retirement, and consolidation strategies for systems globally and that industry best practices and benchmarks are incorporated into deliverables.
• Ensuring that solution design is aligned with the target domain architecture and business roadmaps.
• Lead and deliver enterprise evaluations and analyses that adhere to established global IT project and requirements management methodologies, governance/check-point, release management, and tools standards for approved projects requiring IT solutions
• Partner with IT functions and their solution architects to design integrated IT solutions (including the build vs. buy decision) that translate business capability requirements and adhere to established global IT technology standards (infrastructure, application, integration, data).
• Provide Architecture consulting to solution architects within delivery/execution teams (design, build/test, conversion/cutover) for business and technical projects across the globe.
• Provide analysis and recommendations, via benchmarks and external industry point of view, on enterprise department performance for “Run and Maintain”.
• Support IT and business leaders with technology advisory services for engaging with the business to “solve” business problems via technology and process innovation relative to IT capability requirements.
• Act as informal mentor and coach to Solution Architects within other IT teams.
• Contribute and represent Retail and Omni-Chanel at the IT Architectural Board.
• Work directly with external vendors and advisory agencies to bring relevant best practices to the Enterprise Architecture team.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related discipline/experience preferred
• Minimum 5+ years of IT experience in an architecture role responsible for both business systems support and the successful delivery and deployment of IT technology-based solutions
• Well-versed in Enterprise Architecture, including network, data, application, system, and integration architecture.
• TOGAF Certification or other architecture professional certification a plus

Experience

• Apparel experience strongly desired, particularly with retail or wholesale.
• Consumer products, and/or apparel retailing experience preferred.
• SAP Retail or equivalent Retail Merchandising System experience preferred.
• Hybris, ATG, Sterling or other headless eCommerce platforms experience preferred.
• Point of Sale and other Retail System implementation experience preferred
• Understanding of technology directions, trends and strategic business impacts related to the retail industry.
• Proficiency in process management, technology evaluation, project management and business intelligence.
• Familiarity with the balanced scorecard concept, IT standards such as ITIL and COBIT and compliance topics such as Sarbanes-Oxley (SOX) and Payment Cards Industry (PCI) standards are preferred.
• Experience leading systems implementations to a successful conclusion.

Clear understanding of the software development lifecycle (SDLC) and project and business process management methodologies and tools.

Excellent written and verbal communication skills and presentation skills.

Ability to serve as a change agent and influence business direction.

• Ability to work effectively in a global and matrixed environment.

About your team

Our CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology.  We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!

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Responsibilities:

• Participate in business development and pre-sales activities, including proposals and responses to RFPs and RFIs.
• Lead the definition of the Solution Architecture of challenging IT/business transformation projects in the Life Sciences industry, predominantly SAP-based.
• Ensure that technical solutions, platforms, and systems satisfy business requirements and future needs.
• Develop and implement an enterprise roadmap for SAP S/4HANA and a suite of new solutions, including leadership of the ERP non-functional roadmap and related enterprise-wide integration requirements.
• Provide digital capabilities to enhance and transform the business and to enable new business models.
• Provide leadership, guidance, and technical solutions for focus areas such as SAP S/4HANA, SAP Leonardo, SAP Cloud Platform, digital platforms, Cloud Integration, API Management, AI, Advanced Analytics, and IoT.
• Ensure a well-structured and defined solution architecture framework, delivering to time, cost, and quality and within budget.
• Ensure adherence to solution governance and enterprise architecture principles and standards.
• Lead and participate in key governance forums, including Architecture Review Boards, Program Boards, Change Control Boards, and Integration Management meetings.
• Proactively manage, monitor, and report on the identification, impact, dependencies, risks, mitigations, and implementation status of solution architecture topics and areas for improvement; and own the resolution of solution architecture issues.
• Liaise with 3rd party providers and vendors as needed.
• Manage internal consulting resources, 3rd party provider resources, and contract resources.

Requirements:

• Superior client interaction skills, ability to build trusted relationships to design and implement solutions for transformation programs jointly with clients.
• Ability to inspire, convince, and influence to gain buy-in from senior business management and stakeholders.
• Superior problem management skills (problem identification, structuring, resolution) and moderation skills.
• Excellent communication, presentation, and facilitation skills.
• Proven ability to deliver under tight deadlines and challenging constraints.
• Ability to collaborate within the Firm and to leverage existing resources.
• Superior team leadership skills, proven through project leadership positions in previous roles, with experience of establishing high-performing teams and an interest in developing team members.
• Extensive work experience in a consulting company, working in large-scale SAP transformation programs.
• Extensive work experience in the Life Sciences industry, profound know-how of Life Sciences challenges and business dynamics, and of validation implications for SAP program delivery.
• Proven delivery capability for large-scale SAP-based transformation programs within and outside of Life Sciences.
• Practical application of project management life cycle principles and methodologies (SAP Activate, including key concepts like Model Company, SAP Value Lifecycle Management etc.).
• Experience with solution and enterprise architecture frameworks and models (e.g. TOGAF).
• Considerable SAP solution architecture and enterprise architecture experience, familiar with typical solution challenges in a large-scale transformation program.
• Demonstrated skills in executing an Agile-based design and delivery approach.
• Ideally experienced in process analysis and business process design approaches.
• Solid understanding of major business processes along the value chain in the Life Sciences industry.
• Solid understanding of major data objects and SAP enterprise structures.
• Solid understanding of a range of SAP applications, including S/4HANA, e.g. BW4HANA, Ariba, IBP, MDG, etc.
• Solid understanding of applying technologies like Cloud, APIs, AI, and IoT as part of SAP Life Sciences solutions.
• Experience in delivering SAP using a value-driven transformation approach.
• Willingness to travel extensively in Europe and ability to work within a European environment is essential.

Benefits:

• Learning & Development - you will be a part of Poland's exceptional Health and Life Sciences team where you will have an opportunity to learn from seasoned professionals and industry leaders.
• Being a part of a growing team that tackles exciting and diverse challenges.
• Attractive salary package and bonuses based on your skillset.
• MultiKafeteria - you can choose MultiSport or gift cards every month or whatever you need to make you happy.
• Work From Home (Must be based in Poland).
• UoP – Umowa o prace, standard contract.
• Private Healthcare Plan.
• Pension Plans.
• Life Assurance.
• Team initiatives and events

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Our Energy Practice supports some of the largest global firms and most recognizable brands in solving their most significant challenges in a world of constant change. With expertise spanning strategy, trading transformation, supply chain optimization, digital innovation, and mobility solutions, we empower clients to achieve sustainable growth and operational excellence.

We are seeking a Consultant or Senior Consultant with expertise in power trading and dispatch to contribute to key projects involving optimization, scheduling, ancillary services, trade entry, and power exchange operations. The ideal candidate will have experience working with system operators, which will be a significant advantage.

Requirements

• Design and implement Endur solutions including scripting
• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Can undertake business process analysis, requirements gathering, data analysis, and documentation
• Can lead and contribute to application changes in power trading & dispatch systems
• Have experience in working on ancillary services and trade entry operations

Preferred Qualifications

• Bachelor’s or Master’s degree in Energy, Engineering, Economics, Finance, or a related field
• Certifications in ETRM systems, Power Trading, or Energy Markets are a plus
• Prior consulting experience with a focus on Energy/power markets

Benefits

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... Apply today!

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Boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges. We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset.

The Team

Our ERP & Platforms practice design and implement transformational and innovative solutions for some of the world's largest organisations. Joining our team means that you'll share a passion for strategy, architecture, and the latest SAP technology. You'll have exposure to strategic projects, you'll be part of a multi-cultural collaborative team, and your great work will be noticed. In this role, you'll be able to see your own ideas transform into breakthrough results – this is an opportunity to make a real difference.

The Role

As a SAP OTC (Order-to-Cash) Consultant at Infosys Consulting, you will play a crucial role in delivering innovative solutions to our clients. You will be responsible for designing, implementing, and supporting SAP OTC solutions, ensuring optimal order-to-cash processes and financial efficiency.

• Solution Design: Analyze client requirements to develop tailored SAP OTC solutions, aligning with business objectives and industry best practices.
• Implementation: Lead or participate in SAP OTC implementation projects, ensuring timely and quality delivery of solutions.
• Configuration: Configure SAP OTC modules, including Sales Order Management, Pricing, Billing, and Credit Management.
• Integration: Integrate SAP OTC with other SAP modules (e.g., ERP, CRM, BW) and third-party systems.
• Testing: Develop and execute test cases to validate SAP OTC functionality and ensure data accuracy.
• Support: Provide ongoing support to clients, addressing functional and technical issues related to SAP OTC.
• Knowledge Sharing: Contribute to knowledge management initiatives, sharing expertise and best practices within the team.

Requirements

• Have at least 8-10 years of experience in this area.
• Strong understanding of SAP OTC modules and their functionalities.
• Experience in SAP OTC implementation projects, preferably in a consulting environment.
• Proficiency in SAP configuration and integration.
• Knowledge of business processes related to sales order management, pricing, billing, and credit management.
• Excellent analytical and problem-solving skills.
• Ability to lead large-scale implementation projects and mentor team members.
• Deep understanding of industry best practices and emerging trends.
• Higher education degree in Economics, Information Technology or equivalent
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have excellent interpersonal skills and strong written and verbal communication skills. Fluency in English is a must
• Project-related mobility/willingness to travel

Benefits

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.

Within Europe, we are recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany's top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We'd love to hear from you.... Apply today!

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Join the world's largest asset manager and elevate your career by working in a team that fosters positive relationships and recognizes outstanding performance.

About BlackRock

BlackRock is the world's largest asset manager, with over $12 trillion of assets under management. We strive to empower our employees and effectively engage their involvement in our success.

Job Purpose/Background

The EMEA TA Services team is part of Global Fund Distribution Services (GFDS) within BlackRock's Technology & Operations division. We are seeking a Director to lead two oversight teams and maintain effective relationships with our transfer agents.

Responsibilities

• Develop plans with measurable goals and communicate plans and results to stakeholders and management using comprehensive reporting tools and metrics.
• Ensure deliverables are executed in a timely and controlled manner.
• Develop robust governance models and identify areas for improvement in business processes and technology tools, with a lens on risk management and mitigation.
• Engage and maintain relationships with key stakeholders across the firm to effectively navigate the global organization.
• Simplify complex topics and create innovative solutions for issues.
• Develop content knowledge and the ability to absorb and synthesize data/information.
• Use your creativity and initiative to develop high-impact materials for communication and to help with decision making.
• Drive the development of change best practice.

About You

• 10-15 years of experience in asset management or financial services, Transfer Agency preferred.
• Familiarity with asset management middle and back-office functions.
• A strong understanding of retail product offerings.
• Excellent written and verbal communication skills.
• Confident presentation and communication skills.
• Experience of working on large, enterprise-level projects.
• Effective stakeholder management skills.
• Strong collaboration skills and experience of working cross-functionally.
• Experience of successfully leading projects, influencing others and gaining consensus.
• Intellectual curiosity and the desire to take initiative and deliver results.
• A reputation as a good/flexible communicator and the ability to distil sophisticated concepts and information.
• Excellent attention to detail and a strong work ethic.
• Strong interpersonal skills with the ability to inspire and motivate others.
• Strong in MS Office skills – PowerPoint, Excel, Word.

You Have

• The flexibility to accommodate changing priorities across projects and portfolios and be able to bring a positive and creative approach to problem solving.
• The role requires a balance between being a self-starter and consulting with the wider group.
• Energy, creativity, and a drive to succeed are a must.

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Responsibilities include leading a team of analysts, managing Global HS Classification & Customs Operations / Trade Compliance for IMG markets, building strong relationships with Internal Legal, Tax & Finance departments, and collecting & sharing market intelligence about global trade scenarios impacting duty rates & classifications.

The role also involves connecting with Global teams, supporting initiatives towards achieving Functional Alignment, focusing on people training, upskilling, developing backups & support on cross-functional assignments, and recognising, rewarding and motivating the team.

Additionally, the role requires periodic review of Global Classifications / Customs Rules across Countries / Report Submission, Permit / License applications, Customs Privileges, to assess right duties / taxes, managing Customs Operations remotely and effectively with special focus on Priorities, duty payments, deliveries tracking with carriers / CHB’s, and coordinating with Tax, Finance, Supply Chain, Logistics function, plant-based teams on various aspects related to Custom Operations, duties, taxes, forecast reviews, budget, etc.

The role also involves FTA Analysis on eligible parts, further study & report out on RVC validation, managing regulatory changes on Rules, trade notices, circulars, notifications with possible impact assessment, and trade incentives, and implementing as required SVB regulations, procedures, Valuation & transfer pricing.

The role requires identifying opportunities to improve trade duty competitiveness, minimise compliance risks, and reduce costs ensuring adhering to statutory rules, overseeing Customs Broker PO utilisation, coordination with Purchase, & Finance for timely renewals, ensuring no delay in document filing and Nil Customs Penalty / incremental cost, and constant focus on Container placements, Inland transportation, vessel connectivity to avoid detention / port demurrage charges.

Controls & Quality include adequacy of controls for all critical classification processes / Customs operations via periodic audit & report out, coordinating closely with external consultants on audits of the classification & implementation of necessary corrective actions till closure, mitigating risks related to cross-border transactions, identifying potential compliance gaps, assessing their impact, and developing strategies to minimise risk exposure.

The role also involves fostering a compliance culture throughout the organisation by emphasising its importance & proactively driving trade compliance to deliver competitiveness E2E, leading Governance / KPI’s reviews on HS Classification & Operations & process improvement, leveraging digital tools for efficient compliance management, understanding customs automation systems, data analytics, and risk assessment software, and leveraging a digitalised and transparent data value chain to regulatory changes and capture trade opportunities.

Technology involves supporting IT requirements for global customs to deploy tools / systems / best business practices, and ability to represent with Customs Officials / Higher authorities on queries, disputes, management of workforce with diverse responsibilities / work locations, and comfortable with handling multi-level of communications and interfaces.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

We're seeking an experienced Order Management professional to join our Revenue Accounting Team. In this pivotal role, you'll spearhead the development and scaling of our order management processes while solving complex, cross-functional challenges. You'll collaborate across the organisation to drive critical financial infrastructure improvements. If you're passionate about making a significant impact at an innovative company at the forefront of AI development, join us in our mission to build cutting-edge, safe AI systems.

Responsibilities

Core Operations & Financial Management

• Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness
• Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures
• Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications
• Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics
• Develop and track operational metrics to support strategic decision-making
• Support global business operations and international customer requirements

Strategic Partnerships & Collaboration

• Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections
• Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems

Process & System Optimisation

• Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience
• Partner with vendors to optimise billing systems, evaluate new features, and implement innovative solutions
• Independently own the end-to-end RFP process and implementation of new systems in the order management domain, from initial requirements gathering through selection, deployment, and integration

Compliance, Controls & Documentation

• Establish and maintain robust controls and segregation of duties within order management and billing operations
• Support audit requirements by preparing documentation and addressing inquiries
• Develop and maintain documentation for team processes and procedures

You may be a good fit if you have:

• Bachelor's degree in Accounting, Finance, or related field
• 7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 5+ years in a reviewer role
• Working knowledge of ASC 606 revenue recognition principles
• Expert understanding of Quote-to-Cash processes for SaaS, covering both subscription and consumption-based business models across B2B and B2C products
• Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora)
• Proven track record leading large-scale strategic initiatives end-to-end
• Outstanding communication and interpersonal skills
• Demonstrated ability to build relationships with diverse stakeholders and influence without direct authority

Strong candidates may also have:

• Exceptional organisational skills with meticulous attention to detail
• Proactive problem-solver who can identify opportunities for process optimisation
• Adaptability to thrive in fast-paced, ambiguous environments
• Data-driven approach to business process development; SQL and database experience a plus
• Experience with third-party marketplace integrations (AWS, GCP, Azure)
• Proven ability to provide guidance, mentorship, and project leadership to team members and contractors

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

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Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

• 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may not be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

_This is a full-time role that can be held from our NYC office. This role has an in-office requirement._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome

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Replit is experiencing extraordinary growth across our customer base and seeking an Enterprise Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Enterprise Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

• 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may _not_ be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

_This is a full-time role that can be held from our Foster City, CA office. This role has an in-office requirement of Monday, Wednesday, and Friday._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

XML job scraping automation by YubHub

Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

• 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may not be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

_This is a full-time role that can be held from our Foster City, CA office. This role has an in-office requirement of Monday, Wednesday, and Friday._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we're looking for talented individuals who share our passion for innovation and customer success.

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Replit provides the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast.

Join us in our mission to empower the next generation of builders. As an Enterprise Account Manager, you will leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

Responsibilities:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Requirements:

• 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may not be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

Full-Time Employee Benefits Include:

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Finance

Compensation

• $234K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Procurement Operations team runs the engine that turns intent into spend at OpenAI.

We sit between the people who need things (research, product, engineering, operations) and the systems that record, pay for, and report on them. Our job is to make it easy for teams to buy what they need while ensuring every dollar lands in the right place — on the right supplier, on the right PO, with the right data — so Finance, Legal, and Security can trust the outcome.

As OpenAI scales, this team is also where AI, automation, and self-service come to life. We design workflows that let more volume move touchlessly, while embedding controls and audit trails directly into the systems — so speed and rigor grow together. This team works side-by-side with Accounts Payable, Strategic Sourcing, Legal, Security, and Finance Systems to ensure the company can move fast without losing financial integrity or control.

About the Role

The Procurement Operations Leader owns the operational backbone of how OpenAI turns requests into committed, controlled, and payable spend. This role sits at the center of our purchasing lifecycle — ensuring that every request, PO, and supplier record is complete, policy-aligned, and ready to scale through automation, BPO support, and AI-assisted workflows already in production.

You’ll be responsible for the health of the intake-to-PO engine: how work enters the system, how it gets validated, how it routes, and how it lands in our financial systems. That includes strengthening the controls that keep us safe, the data that makes us fast, and the workflows that allow AI and self-service to do more of the work.

This is a player-coach role. You’ll design the systems and guardrails that enable scale, and you’ll also step into the queue when something breaks, when volume spikes, or when a complex case needs hands-on leadership.

Responsibilities

• Own the intake-to-PO operating model, including request validation, routing, PO creation, change management, and supplier master data.

• Ensure every request and PO is complete, policy-aligned, and audit-ready, with clean metadata that supports invoice matching and reporting.

• Increase first-pass invoice match rates by improving upstream data quality and exception logic.

• Reduce P2P cycle time through automation, self-service, and disciplined queue management.

• Codify approval rules, exception handling, and segregation of duties directly into Zip, Oracle, and connected systems.

• Expand and refine AI-assisted triage, validation, and routing so more volume moves through the system with less manual touchpoints.

• Build and maintain dashboards and operational metrics to track intake health, cycle time, exception rates, and control performance.

• Partner with Legal, Security, TPRM, and Finance Systems to ensure controls and policies are reflected in how work actually flows.

• Serve as the escalation point when operational breakdowns occur — and lead the resolution through to a clean outcome.

Requirements

• 10+ years of experience running procurement, P2P, or intake-driven operations in fast-scaling environments.

• A strong understanding of how upstream intake and metadata quality drive downstream invoice accuracy, audit readiness, and financial clarity.

• A passion for transforming messy, manual processes into structured, scalable, automated systems.

• Leveraged AI/automation to improve quality, speed, and scale.

• Used data and metrics to spot risk, bottlenecks, and opportunities to simplify.

• A strong grasp of controls, segregation of duties, and compliance requirements across Procurement, Legal, and Finance.

• Comfort being a technical leader and a player-coach.

What We Offer

• Competitive salary and bonus structure

• Comprehensive benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

XML job scraping automation by YubHub

Location

New York City; Austin

Employment Type

Full time

Location Type

Hybrid

Department

OperationsLegal

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

As a Senior Commercial Counsel at Synthesia, you will work closely with our Sales, Marketing, Finance, Business Operations, and Go-To-Market organizations. Our team is a network of knowledgeable and supportive professionals who work as a unit, bringing bold ideas to the table and providing collaborative problem-solving. This role will report to the Head of Commercial Legal, and be responsible for various legal-related matters and projects involved with supporting the teams that sell and build our products, including:

• Drafting, reviewing, and negotiating a variety of commercial agreements to support sales, partnerships, and our purchase of software and services from vendors. Your primary focus will be on our service agreements, software licenses, data processing agreements, and NDAs for our prospective customers. We'll ask you to draw from the experience you've gained from supporting hundreds or thousands of commercial transactions to help define business terms and structure deals in an optimal way;

• Advising on a variety of areas ranging from intellectual property, data privacy, data security, software licensing agreements, and go-to-market strategy;

• Providing input on processes, policies, and playbooks to help scale the organization and make our team more effective and efficient;

• Providing effective advice by staying up-to-date on relevant industry, commercial, open source, IP, privacy, employment, and other laws, regulations, and developments;

• Developing the company's knowledge in areas of special interest, including intellectual property, data protection, financial services, healthcare, and other regulatory matters; and

• Operating independently and providing practical, decisive guidance to our business teams that balances business objectives with legal risk, taking into account our company policies and practices negotiation positions.

You're a great fit for the role if have the following characteristics:

• Completion of a law degree from an accredited institution, and qualified to practice law as an in-house attorney;

• 6+ years of post-qualification experience working on different kinds of commercial transactions (e.g., strategic alliance, SaaS, IP licensing, software licensing, product resale, and distribution, working with contractors, outsourcing, facilities, etc.), including with large enterprise companies, companies in regulated industries (e.g., financial services, healthcare, etc.), government, and edu companies;

• Experience working in an in-house legal department, ideally in the tech sector.

• Clean and concise drafting of documents, policies, Slack messages, emails, and other communications in a manner that is digestible for non-lawyers;

• Experience negotiating with enterprise customers, including on the customer's form;

• Understanding of cloud services, technology, and professional services contracts;

• Knowledge of non-legal business processes gained in-house relating to sales operations and revenue recognition;

• Experience managing workload on tight timelines with multiple competing demands; and

• Exposure and experience negotiating artificial intelligence terms, including an understanding on AI models and the use of training data for building such models.

Benefits:

🏝 PTO & Holiday Entitlement Policy

✈️ Work from Abroad

🤝 Team Meet ups & Company Socials

🏡 Work From Home Budget

💸 Referral Scheme

👶 Enhanced Parental Leave

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San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Strategic Finance

Compensation

• $293K – $325K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About OpenAI

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together under one organization to accomplish this.

We're building the most advanced AI models and platforms, making it easy for developers and customers to benefit from AI via our suite of products.

OpenAI is expanding into consumer hardware to explore new human-computer interaction experiences. Success in hardware requires world-class financial stewardship across the entire product cost stack, from early design and sourcing decisions to scaled manufacturing and lifecycle cost optimization.

About the Team

The Strategic Finance team provides financial insights and guidance to support the organization's long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest impact outcomes.

About the Role

We are hiring a senior Hardware Finance Leader to own financial modeling for product cost, inventory, and manufacturing economics for OpenAI’s consumer hardware portfolio. This role is responsible for ensuring that hardware decisions—spanning capacity planning, manufacturing ramps, and inventory builds—are grounded in rigorous, decision-quality financial analysis before capital and material commitments are locked in.

This role sits at the center of Supply Chain, Operations, Manufacturing, Procurement, Product, Accounting, and Tax, and serves as the embedded finance partner for hardware cost, inventory, and capital-commitment decisions. You will build the financial foundation that enables leadership to understand margins, inventory exposure, and downside risk as hardware programs move from NPI through launch and scale.

We have a strong preference for candidates who can be based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will oversee multiple areas of responsibility:

• Serve as the primary finance partner to Supply Chain, Operations, Manufacturing, and Procurement, shaping decisions on capacity planning, ramp profiles, and material commitments.

• Build and own integrated financial models that track COGS, inventory, working capital, cash flow, and P&L across the full hardware lifecycle.

• Model and maintain detailed cost drivers, including BOM structure, CapEx, freight and logistics, yield assumptions, manufacturing variances, tariffs and import duties, warranty accruals, and inventory reserves.

• Own inventory and cash-flow forecasting tied to manufacturing execution, including inventory builds, reserves, obsolescence risk, and launch readiness.

• Maintain cost and risk sensitivity frameworks across volume, yield, ramp timing, mix, and cost-down realization to enable clear, decision-ready tradeoffs.

• Translate product roadmaps and supply-chain plans into financially grounded execution plans, clearly quantifying the financial implications of capacity and ramp decisions.

• Own scenario analysis for volume changes, ramp shifts, and supply-chain disruptions, including impacts to margins, inventory exposure, and cash flow.

• Establish clear escalation paths for material cost increases or inventory risk prior to supplier, tooling, or capacity commitment.

• Establish portfolio-level consistency and governance, ensuring standard costs, inventory metrics, and manufacturing economics are accurate and comparable across programs and generations.

• Partner closely with Accounting, Tax, and Corporate Finance to ensure hardware COGS and inventory exposure are reflected correctly in the P&L and balance sheet, supported by clear standard-cost methodologies, reserve frameworks, tariff accounting, and scal

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Location

San Francisco

Employment Type

Full time

Department

Finance

Compensation

• $216K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Internal Controls function sits within the broader Finance Risk Management (FRM) organization and plays a key role in strengthening the integrity, scalability, and reliability of OpenAI’s finance-critical operations.

Our team designs and governs the Internal Controls over Financial Reporting (ICFR) framework that supports accurate, transparent financial results. We focus on business-process controls across areas like Order-to-Cash, Compute, Data, Global Financial Close, Accounting Operations, Real Estate and AI infrastructure-related spend. We work closely with Product, GTM, Corporate Finance, Legal, BizOps, Strategic Finance, Accounting, Finance Platforms and Compliance to ensure processes are well-designed, well-documented, and audit-ready.

FRM, as the broader function, leads OpenAI’s financial risk posture—spanning governance over internal controls, third-party risk, audit readiness, and financial systems oversight. Together, we provide the foundation of trust that enables OpenAI to operate at global scale.

About the Role

We’re seeking a Senior Manager, Financial Risk Management to shape and scale the readiness frameworks and ways of working that underpin OpenAI’s SOX/ICFR program and broader FRM priorities. This is a highly cross-functional role for someone who can translate ambiguity into clear standards, expectations, and decision paths—so workstream owners can move quickly and consistently.

You’ll be a core partner to Finance, Systems, and operational leaders—aligning stakeholders, driving remediation progress, and turning complex, multi-team efforts into crisp leadership updates and decision asks. Success in this role requires strong judgment, clear communication, and the ability to drive outcomes through influence.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build and scale the ICFR readiness framework (standards, playbooks, governance, and review cadences) that ensures business-process controls stay consistent, auditable, and scalable as OpenAI grows.

• Lead process/controls design for key finance and spend domains for your assigned pillars (e.g. Revenue, Compute, Financial Close, Accounting Operations), translating complex workflows into clear risks, controls, and ownership models.

• Drive risk assessments and control rationalization (what matters most, where to automate, where to simplify), using data and business context to focus effort on highest-impact reporting risks.

• Run targeted assessments for new/changed areas and translate them into clear expectations, owners, and timelines.

• Provide governance and oversight of the Big 4 provider’s execution of RCMs, narratives, and end-to-end process documentation, ensuring that all documentation is accurate, up-to-date, and fully prepared for testing—clearly articulating evidence requirements and system dependencies.

• Oversee issue management and remediation for your process areas, ensuring deficiencies are root-caused, fixed at the system or process level, and sustainably closed.

• Serve as primary liaison for audits and internal stakeholders for your domains—anticipating requests, aligning on PBC expectations, and communicating control health, risks, and progress through clear metrics and reporting.

• Partner with workstream leads and co-sourced teams to ensure outputs are consistent, high-quality, and leadership-ready.

You might thrive in this role if you have:

• Bachelor’s or Master’s degree in Accounting, Finance, Business Administration, or a related field; CPA, CA, CISA or equivalent strongly preferred.

• 10+ years of experience in financial risk management, internal audit, or financial process transformation, preferably in high-growth, technology-enabled or product-driven env

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What you'll do

• Drive operational transparency: Document and train on existing processes, procedures, and systems. Identify opportunities to scale and improve day-to-day operations.
• Ensure data integrity: Implement regular data, governance, and hygiene processes. Proactively maintain high levels of quality, accuracy, and process consistency, and drive improvement.

What you need

• Possess troubleshooting skills and attention to detail
• Able to learn business processes and software systems on the fly

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What you'll do

• Design and implement integrated environments over Signavio, LeanIX, CALM, WalkMe, and related technologies, ensuring seamless end-to-end interaction.
• Model business processes, conduct process mining initiatives, and deliver tailored solutions with measurable customer value.

What you need

• Abgeschlossenes Studium and at least 6 years of experience in integrations processes, enterprise architecture, or consulting, ideally in the SAP transformation environment.
• Leidenschaft for practical work with SAP Signavio, LeanIX, SAP Cloud ALM, and WalkMe.
• Expertise in developing efficient tool-chain solutions and clear communication of technical topics to management and stakeholders.

Why this matters

As a Senior Manager SAP Business Process Management, you will play a crucial role in driving business process optimization and digital transformation for our clients. Your expertise and leadership will enable us to deliver high-quality solutions that meet the evolving needs of our clients.

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What you'll do

As a SAP Business Process Management Consultant, you will be responsible for the following tasks:

• Gestaltung und Implementierung moderner SAP-Tool-Chain-Landschaften, sowie die Sicherstellung eines nahtlosen Zusammenspiels von Signavio, LeanIX, CALM und verwandten Technologien
• Beratung zu Best-Practice-Geschäftsprozessen, Transformationsmethoden und deren strategischer Relevanz in S/4HANA-Programmen

What you need

To be successful in this role, you will need the following skills:

• Abgeschlossenes Studium sowie etwa 2–3 Jahre Berufserfahrung in Integrationsprozessen, Enterprise Architecture oder Consulting – idealerweise im Umfeld von SAP-Transformationen
• Leidenschaft für End-to-End-Geschäftsprozesse und die Fähigkeit, Tool-Chain-Funktionalitäten in echte, wertschöpfende Geschäftsergebnisse zu übersetzen

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Your focus will be on Data- and Process Analytics (e.g. Process Mining), Data processing (data preparation, structuring, provision, and visualization) of real data from production and logistics processes or other business processes (end-to-end, e.g. in the field of plant and production technology, supply chain, financial services).

What you need

Your focus will be on Data- and Process Analytics (e.g. Process Mining), Data processing (data preparation, structuring, provision, and visualization) of real data from production and logistics processes or other business processes (end-to-end, e.g. in the field of plant and production technology, supply chain, financial services).

Why this matters

This role keeps a world-championship-winning F1 team running. When equipment fails, races can be lost, so your work directly impacts performance. You'll develop deep expertise in high-spec facilities and have clear progression into senior facilities management roles. The F1 environment means you'll work with cutting-edge building systems and learn from the best in the industry.

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