Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.

Job Purpose

This position is responsible for delivering member service excellence through the Credit Union's digital channels. The incumbent will serve to support and drive the existing Digital Banking offerings within Online & Mobile Banking, and other related digital channels. The position will be the lead for all Digital Services projects, working closely with the PMO, Operations, Member Services, IT and Compliance.

Key Accountabilities

• Project Management & Execution – Work with the PMO and related stakeholders to drive strategic and departmental projects that support organizational initiatives. Serve as the Digital SME, project owner, and lead for Digital Services and strategic projects. Develop test plans and implementation schedules for Digital Services product launches.

• Operations & Support – Focus on staff and member experience related to support responsibilities. Serve as the primary point of contact for Digital Operational Support and collaborate with Operations, Member Services, and Marketing teams.

• Product Management – Keep current with trending digital technologies and financial institutions. Collaborate with the Digital Services Manager on project and department goals. Create, update, and maintain Digital Banking processes and procedures.

• Member Experience – Develop use case services and features focused on member experience using journey mapping analytics. Enhance UX across digital touchpoints to exceed member expectations in a changing digital landscape.

• Mobile App Rate/Reviews – Work closely with app analytics to identify trends. Provide recommendations and drive improvements based on customer feedback and performance data.

• Compliance & Regulations – Ensure awareness and compliance with all laws, policies, and regulations related to Digital Services and Digital Banking offerings. Collaborate with project teams on disclosure requirements.

• Marcom Management – Work with Marketing and Operations to define and implement staff and member communications and training for new or updated services. Partner with Q2 Advisory Services to support internal readiness, training materials, and product launch resources.

Total Rewards

• Competitive Base Salary
• Paid Overtime
• Regional Bonus
• Industry-leading Benefit Plans
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development programs

Additional Offerings

• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

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The role is essential in ensuring seamless communication and collaboration, acting as the primary point of contact for Alexion. You will orchestrate cross-functional teams within GBS, fostering an environment of innovation, efficiency, and continuous improvement to meet the evolving needs of the business.

Key responsibilities include:

• Acting as the primary interface between GBS and Alexion, ensuring alignment and seamless delivery of services.
• Collaborating with SET members to shape and execute business strategies through GBS capabilities.
• Bringing together cross-functional teams within GBS to solve business problems by delivering integrated services that meet business needs.
• Managing relationships with key stakeholders to ensure high levels of satisfaction and engagement.
• Managing senior-level stakeholders, including Country President/Area VP/CFO/Business Unit Heads; including understanding volume, pricing and coordinating recharge agreements.
• Initiating the development of business cases for the delivery of new demand or services.
• Identifying opportunities to leverage GBS capabilities and drive adoption, business growth and operational efficiency across the enterprise, including demand management and coordinating/supporting deployment.
• Collaborating with both Functional and Enterprise Service delivery teams, including the Head of the Enterprise Capability to design and implement solutions that meet business needs effectively.
• Representing GBS in strategic planning sessions with the customer and contributing to broader organizational development initiatives.
• Ongoing engagement with senior engagement teams within the SET area.
• Working with Functionally Aligned Enterprise Leads to align on priorities and constraints for Enterprise Services.
• Acting as an ambassador for GBS Enterprise Services as well as Functional Services and ensuring alignment with overall GBS strategy.
• Point of escalation for critical service delivery issues for awareness.
• Leading and inspiring a high-performing team, fostering a culture of skill development and accountability through effective people management, strategic leadership and line management where applicable.

Essential education, skills, and qualifications include:

• Proven experience in a business partnering role within a shared services or GBS environment for commercial units.
• Strong strategic and analytical capabilities with the ability to translate business strategies into actionable plans.
• Demonstrated ability to lead and influence in a matrix organization, with strong stakeholder management skills.
• Experience in driving process improvements and managing service delivery in a complex organizational setting.
• Excellent communication skills, with the ability to engage and inspire diverse teams.
• Strong commercial acumen and understanding of business operations.
• Ability to work effectively across cultures and geographies, fostering an inclusive and collaborative work environment.
• Experience in the pharmaceutical or biotechnology industry.
• Understanding of digital and omnichannel strategies.
• Experience in developing and implementing GBS capabilities.
• Familiarity with industry best practices and benchmarks in shared services.

Desirable experience includes:

• GBS Acumen: Comprehensive understanding of the GBS space as well as the clear understanding of the external marketplace (current & future) to shape new opportunities. Experience in both Captive and BPO.
• Deep understanding of the existing Functional services – Omnichannel, Commercial reporting. etc.
• Significant pharmaceutical Commercial experience either within Commercial Operations – Commercial excellence or brand/marketing roles.

The annual base pay for this position ranges from $174,672.00 - $262,008.00 USD.

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We’re looking for a high-performing, all-rounded finance athlete to join our team and support the rapidly growing Generative AI (GenAI) business. You’ll collaborate closely with Product, Operations, Growth, and Go-to-Market leaders to bring financial rigor to decision-making, develop actionable insights that drive strategy, and build scalable systems as the business expands.

This role is ideal for someone with 4-6 years of experience in a fast-paced, high-growth environment. Someone who thrives in ambiguity, can juggle multiple workstreams, and brings a mix of analytical rigor, business acumen, and strong execution.

You will:

• Own and evolve part of the GenAI financial forecasting model, driving accuracy and insight across planning cycles
• Support reporting and performance management, including weekly and monthly reviews, consolidations, and ad hoc analyses
• Partner with GenAI leadership and cross functional teams to evaluate and execute key strategic and operational initiatives that scale the business multifold
• Conduct financial analyses and build business cases for new products, partnerships, and investments
• Collaborate with Accounting, and Corporate Finance to improve close, reporting, and planning cadences
• Continuously improve financial processes and systems to enhance scalability, forecast precision, and data visibility

Ideally, you'd have:

• 4–6 years of experience in Strategic Finance, FP&A, or Business Operations, ideally within a high-growth technology company
• 2 years of investment banking experience at a top-tier firm
• Strong analytical and financial modeling skills; ability to translate complex data into actionable insights
• Excellent communication skills, with the ability to distill complexity into clear narratives for non-finance stakeholders
• Advanced proficiency in Excel, Google Sheets, and PowerPoint; strong command of financial modeling best practices
• Experience with SQL or Business Intelligence tools (e.g., Looker, Tableau)
• Familiarity with Anaplan, Adaptive Insights, or other planning systems

Nice to haves:

• Bachelor’s degree in Finance, Accounting, Economics, Engineering, or a related field
• Prior experience supporting Product, Engineering, Growth, or Operations teams within a technology company

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You will play a critical role in shaping Anthropic's approach to trade compliance as we scale, advising on the development of robust compliance programs that support our mission to develop AI systems that are safe, beneficial, and understandable.

Responsibilities:

• Provide legal counsel on U.S. and international sanctions and export control laws and regulations, including OFAC sanctions programs, the Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR), and other applicable trade control regimes

• Advise on the application of sanctions and export controls to Anthropic's products, services, business operations, and commercial transactions

• Support the development and maturation of Anthropic's sanctions and export controls compliance programs, including policies, procedures, and controls

• Partner with Integrity, Compliance, Security, Finance, People, and Operations teams to implement scalable trade compliance solutions as the company grows

• Advise on sanctions and export control considerations in customer and third-party transactions, including contract negotiations and due diligence

• Support customer-facing teams in addressing trade compliance queries from commercial partners and enterprise customers

• Monitor legal and regulatory developments in sanctions and export controls, and advise leadership on their implications for Anthropic's business

• Manage engagement and communications with relevant government agencies, including BIS, OFAC, and other authorities as needed

• Support internal investigations and voluntary disclosures relating to potential trade compliance matters

• Develop and deliver training to employees on sanctions and export control requirements

• Advise on the intersection of trade compliance and national security law in coordination with Anthropic’s national security legal counsel, including on matters where sanctions or export control considerations overlap with broader security concerns relating to frontier AI

You may be a good fit if you have:

• A JD and active membership in at least one U.S. state bar

• At least 10-12 years of experience advising on U.S. sanctions and export control laws, with a strong understanding of OFAC sanctions programs, the EAR, and related regulatory frameworks

• Experience advising technology companies on trade compliance matters, particularly in areas such as cloud computing, AI, semiconductors, or other emerging technologies subject to U.S. export controls

• Experience building or maturing trade compliance programs in a high-growth or scaling environment

• Ability to provide practical, business-oriented legal advice in a fast-paced environment, including in areas without established precedent

• Experience engaging with government authorities such as BIS, OFAC, and DDTC, including on licensing, interpretive guidance, or enforcement matters

• Ability to excel at cross-functional collaboration and effectively communicate complex legal concepts to technical, compliance, and business teams

• Comfort with ambiguity and sound judgment in novel or evolving regulatory areas

• Passion about responsible AI development and Anthropic's mission

Strong candidates may have:

• A mix of law firm and in-house experience

• Experience at a hyper-scaling tech company or in a fast-paced environment

• Familiarity with non-U.S. export control and sanctions regimes (e.g., EU, UK)

• Experience at or working with closely with OFAC, BIS, DDTC, or other government agencies responsible for administering trade controls

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Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights.

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates.
• Drive cross-functional alignment on go-to-market execution.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

Requirements:

• 8-10+ years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Business-level Japanese required; English proficiency strongly preferred

Preferred Qualifications:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

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You will serve as a strategic partner, shaping how we win in Australia and New Zealand while building the operational foundations to scale , and contributing to the broader APJ regional strategy.

You'll start as an individual contributor with the opportunity to build and lead a team over time as the business scales. From day one, you'll work closely with S&O counterparts across Japan, South Korea, Singapore, India, and the wider APJ region to share best practices and drive consistency across the region.

Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process for Australia/NZ, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts across ANZ, with an eye to how it fits into the broader APJ portfolio.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities , both within ANZ and in coordination with adjacent APJ markets.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights, and benchmark against other APJ markets where useful.

Cross-Functional & Regional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Partner with S&O leaders across APJ (Japan, South Korea, Singapore, India, ASEAN) to align on regional standards, share insights, and drive consistency in how we operate across the region.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates for ANZ and APJ leadership.
• Drive cross-functional alignment on go-to-market execution across ANZ and contribute to APJ-wide initiatives.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

You may be a good fit if you have:

• 15 to 18 years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Demonstrated knowledge of the broader APJ region, with exposure to GTM dynamics across multiple APJ markets (e.g., ANZ, Japan, South Korea, Singapore, India, ASEAN)
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Based in Australia with working proficiency in English

Strong candidates may also have:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Prior people management experience, or readiness to build and lead a team as the function scales
• Experience working across multiple APJ markets or coordinating regionally distributed S&O work
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

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You'll be close to the day-to-day of the business , running the operational cadence, building the analysis, and keeping our systems and processes running smoothly as we scale in India.

You'll work closely with S&O counterparts across Japan, South Korea, Singapore, Australia, and the wider APJ region, learning from and contributing to how we operate across the region.

Responsibilities:

Go-to-Market Operations:

• Support the Go-to-Market planning process for India, including quarterly and annual cycles, and help prepare inputs for target setting with Finance.
• Assist in territory and account segmentation, keeping assignments accurate and up to date as the business evolves.
• Build and maintain reporting on region-specific sales metrics, pipeline health, and forecast accuracy.
• Pull together market and competitive data to support regional expansion priorities.
• Support partner and alliance execution, including co-sell tracking, partner pipeline hygiene, and joint planning logistics.

Analysis & Insights:

• Dig into sales data to surface trends, risks, and opportunities, and translate findings into clear recommendations for sales leadership.
• Build dashboards and recurring reports that give the team visibility into what's working and what isn't.
• Prepare materials for business reviews, QBRs, and leadership updates , pulling the data, building the slides, and helping shape the narrative.

Operations & Systems:

• Execute day-to-day operational processes including account transitions, CRM updates, opportunity hygiene, and data management.
• Help maintain and improve our Salesforce setup, reports, and dashboards for the India team.
• Troubleshoot issues for sales reps and leaders, and partner with global RevOps to implement improvements.
• Support adoption of sales tools and enablement resources across the India team.

Required qualifications:

• 10 to 12 years of experience in revenue operations, sales strategy, business operations, or a related analytical role in B2B SaaS or enterprise software
• Strong analytical and Excel/Google Sheets skills, with the ability to turn raw data into clear insights
• Hands-on experience with Salesforce (reports, dashboards, data management) and comfort working in BI tools (e.g., Tableau, Looker)
• Strong attention to detail and a bias toward action , you like getting into the weeds and shipping work
• Good cross-functional communication skills, with the ability to partner with sales reps, managers, and adjacent teams
• Based in India with working proficiency in English

Strong candidates may also have:

• Exposure to territory design, quota setting, or sales compensation work
• Experience supporting GTM planning cycles or building executive-level reporting
• Familiarity with the broader APJ region and curiosity about how different markets operate
• Experience in a high-growth B2B software environment
• Background in consulting, finance, or business operations

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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About the Role: Anthropic is seeking a highly organized, analytically grounded Sales Strategy, Operational Excellence partner to help run the operating system of our go-to-market organization. As Anthropic's GTM motion scales rapidly, the difference between a sales org that grows and one that grows well comes down to operating discipline: a forecast call that runs the same way every week, a planning cycle where every team knows the timeline before it starts, and a single set of standards that Sales and Strategy both recognize as their own.

Responsibilities:

• Run the CCO operating rhythm - Support the weekly forecasting and pipeline review cadence for the CCO and Sales leadership: prepare the inputs, run the mechanics, capture actions, and make sure follow-ups close
• Own the calendar, templates, and pre-read standards for recurring operating reviews (forecast, pipeline, QBRs) so leaders spend their time on decisions, not logistics
• Track commitments and risks coming out of operating reviews and drive them to resolution between meetings

Unify operating standards across Sales and Strategy

• Establish and maintain a single set of operating standards, definitions, tools, and best practices across the Sales and Strategy organization so that teams are running the same plays the same way
• Document core processes (forecasting methodology, pipeline hygiene, deal stage criteria, rules of engagement) and drive adoption through enablement and reinforcement, not just publication
• Identify where teams have diverged in process or tooling, understand why, and bring them back to a common standard without breaking what's working locally

Drive planning, targets, and quota

• Act as the program management backbone for annual and in-year planning: standardize timelines, templates, and tooling; serve as the central DRI for data aggregation; and be the primary point of contact for cross-functional partners like Systems, Finance, and HR
• Support target setting across the broader GTM organization, building the models and managing the process that translates the company plan into segment, region, and team-level numbers
• Support comp plan design and quota setting: partner with Sales leadership, Finance, and Total Rewards on plan mechanics, manage the quota allocation and deployment process, and ensure quotas reconcile to plan
• Support territory and capacity planning by maintaining the headcount-to-coverage view and flagging gaps before they become attainment problems

Build for scale

• Design processes that hold up as the organization triples; what works as a spreadsheet today should have a clear path to a system tomorrow
• Build the templates, runbooks, and documentation so operating quality doesn't depend on any single person being in the loop
• Partner with Systems and Analytics to move repeatable manual work into tooling, and use Claude to accelerate documentation, data aggregation, and process design

Ideal Candidate:

• Have 7+ years in sales operations, sales strategy, revenue operations, business operations, or a similar function, with direct experience supporting the operating cadence of a sales organization
• Have run or materially supported core GTM planning processes end to end: annual planning, target setting, quota allocation, territory design, or comp plan rollout
• Are an exceptional program manager; you can take a loosely defined cross-functional effort, put a plan around it, and drive it to a deadline across teams you don't control
• Understand the rhythm of a sales org from the inside: what a forecast call is for, what 'commit' means, why pipeline coverage matters, and what makes a quota feel fair or unfair to a rep
• Are highly structured and detail-oriented without being rigid; you build the standard, but you know when the standard needs to bend
• Communicate clearly and concisely up, down, and across; you can write the one-page pre-read that lets a leadership meeting start at the decision instead of the context
• Are fluent in Excel/Sheets (modeling, lookups, structured data) and comfortable working in Salesforce; SQL or Looker experience is a plus but not required
• Are energized by bringing order to ambiguity and have a low ego about doing the unglamorous work that makes an organization run

Strong Candidates May Also Have:

• Experience with sales compensation design (SPIFs, accelerators, plan mechanics) and the downstream operational realities of administering them
• Exposure to consumption-based or usage-based revenue models where forecasting and quota design don't follow the standard SaaS pattern
• Familiarity with planning and territory tools (Anaplan, Pigment, Fullcast, or similar)
• A track record of using AI tools to accelerate operational and program management work

Annual Compensation Range: $1-$2 USD

Logistics: Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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As a Senior Revenue Operations Analyst, you will have 2+ years of experience in revenue operations, sales operations, business operations, sales finance, or similar, preferably at a fintech or SaaS company. You will be a strong problem solver with excellent written and verbal communication skills, and a high bar for data precision and accuracy. You will also have advanced spreadsheet and modeling skills, moderate SQL skills, and experience with data visualization tools.

We offer a competitive salary range of $114,808 to $143,510, depending on factors including location, skills, experience, market demand, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be included as part of the total compensation package.

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The Corporate Development & Strategy team focuses on M&A, Figma Ventures, strategic opportunities and long-term product strategy. This role is an opportunity to build a critical function at Figma at a time that our company is becoming highly acquisitive. This position will work closely with key executives and internal cross-functional team members to directly impact Figma’s future growth.

Responsibilities: Drive strategic and tactical decisions and outcomes through M&A diligence, integration and beyond Captain and product manage cross-functional workstreams for all parts of M&A integration Interact directly with Figma’s executive leadership, acquired management teams, and leaders across Figma’s business Build a best-in-class integration function at Figma, enabling us to best leverage acquired assets

We'd love to hear from you if you have: 10+ years of experience in business operations, corporate development, product management, consulting or other strategic business roles Ability to build and manage complex processes from start to finish and a desire to work cross-functionally Strong verbal and written communication skills Proven ability to thrive in ambiguity and build structure out of chaos

While not required, it’s an added plus if you also have: Experience working within a high-growth B2B SaaS company Prior exposure to M&A

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure: If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range: $169,000-$296,000 USD

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel's AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.

Visit mixpanel.com to learn more.

About the Team --------------- The Revenue Operations team at Mixpanel partners with the Regional and Global Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, and support ongoing business operations management - whatever is needed to make our Sales, Customer Success and Partnership teams successful!

About the Role --------------

As Manager of Revenue Strategy and Operations, you will own key annual planning processes globally including forecasting, headcount and quota planning, weekly business review reporting and analyses for rep productivity. Your job will include in-depth quantitative analysis of operating metrics globally to inform new strategic initiatives.

Responsibilities ---------------

• Central owner for forecasting, headcount planning, and quota planning, QBR templates for all of Mixpanel GTM globally
• Drive quarterly and annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
• Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to weekly S&M governance, monthly and quarterly go-to-market business reviews
• Proactively identify revenue leakage and opportunities to improve revenue productivity and efficiency through complex data analysis and qualitative intel gathering
• Lead and develop market-winning strategies to improve revenue generation and efficiency through strong problem identification and strategic and prioritized solutioning with the goal of driving concrete outcomes
• Perform both strategic and tactical responsibilities –including acting as the strategic lead on high-impact projects
• Deeply embedded in the business and trusted by GTM Leadership as a strategic partner
• Competence in managing teams, setting expectations, and holding stakeholders accountable
• Strong prioritization abilities to advise and support RVPs focus, time management, and decision-making (i.e., ensure data and information are analyzed, prepared, accurate,
• Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
• Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
• Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
• Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
• Collaborate with sales, finance, enablement, marketing, partnerships, customer success and other cross-functional stakeholders to design and execute strategic operational projects to increase sales productivity, operational efficiency, and revenue
• Drive ongoing change management and execution of global strategic priorities in the region; act as a conduit of information and feedback on status and performance of strategic initiatives between leaders sitting in different regions

We're Looking for Someone Who Has ---------------------------------

• 8+ years of total work experience in an analytical role (Strategy, Finance, Analytics, Sales Operations, Business Operations, Management Consulting)
• Expert proficiency in financial modeling and analyzing complex and large data sets
• Outstanding written and oral communication skills
• Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
• Track-record of collaborating with cross-functional partners to lead transformation and growth
• Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

Bonus Points for ----------------

• Experience at a top tier Management or Strategy Consulting firm
• Experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
• Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
• Understanding of both enterprise sales motions and product-led sales motions
• Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
• Direct or indirect management experience of India-based Sales Operations teams
• Direct or indirect management experience with global sales leaders in worldwide regions
• Demonstrable passion for the data analytics industry
• Comfortable working with ambiguity

Compensation ------------

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range ----------------------------

$196,364-$240,000 USD

Benefits and Perks -------------------

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values ---------------

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel? -----------------------

We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metric

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At Cloudflare, we are on a mission to help build a better Internet. As a Revenue Operations Systems & Tools Intern, you will support the optimization and management of the systems that power Cloudflare's go-to-market operations.

About the Department

The Revenue Operations team at Cloudflare is the engine that drives go-to-market efficiency and effectiveness across the company. We are a dynamic and results-oriented group responsible for providing strategic insights, optimizing sales and service processes, and ensuring data integrity to fuel Cloudflare's growth.

About the Role

The Revenue Operations Systems & Tools Intern will assist with system configuration, data validation, and improvements that help teams effectively use tools such as CRM platforms and internal operational systems.

Responsibilities

• Assist in maintaining and improving revenue systems and operational tools
• Support data quality initiatives across GTM platforms
• Help document system workflows and best practices
• Participate in troubleshooting operational issues and supporting system improvements
• Work with stakeholders to identify opportunities to streamline operational workflows

Skills & Qualifications

• Pursuing a degree in Information Systems, Business Analytics, Computer Science, or related field
• Interest in CRM systems, business operations tools, and data workflows
• Strong attention to detail and analytical skills
• Basic understanding of data structures or operational systems is a plus

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

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Responsibilities: Create and maintain dashboards that provide Post-Sales leaders and operations partners with clear visibility into business performance Proactively identify opportunities to improve reporting and deliver deeper analytical insights on retention, expansion, and account health Conduct deep-dive analyses to surface trends, risks, and growth opportunities across the Post-Sales business Support the design and implementation of operational improvements in partnership with Revenue Operations team members and cross-functional stakeholders Evaluate tool usage and effectiveness to optimize our Post-Sales tech stack Build and maintain capacity and funnel models to support planning and scenario analysis Support ad hoc data requests, including account deep dives and compensation tracking

Requirements: 2+ years of experience in revenue operations, sales operations, business operations, sales finance, or similar; preferably at a fintech or SaaS company Strong problem-solving skills and collaborative approach to solutioning Excellent written and verbal communication, especially with complex concepts Analytical mindset with a high bar for data precision and accuracy Self-motivated and able to run with projects autonomously with minimal oversight Advanced spreadsheet and modeling skills Moderate SQL skills with experience in data visualization tools (Looker or Hex experience a plus) High familiarity with CRM data models (Salesforce preferred) Experience leveraging AI tools to improve analysis, reporting, or operational efficiency Strong attention to detail including in documentation

Bonus Points: Experience with sales compensation design and tracking Knowledge of revenue recognition principles and finance systems Familiarity with Net Revenue Retention (NRR), churn analysis, and expansion metrics Experience working with product or usage data (e.g., product analytics or customer health scoring)

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You will join the Risk Operations Enablement team at Stripe, a financial infrastructure platform for businesses. The team is responsible for building and operating the core business and strategic programs that are critical to Risk Operations.

About the Team

The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams.

What You'll Do

You will partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You will also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org.

Responsibilities

• Lead complex global programs, from initial scoping to design and execution, and work on high-impact strategic initiatives.
• Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects.
• Design and launch programs that lead to step-change improvements in our operational processes and business outcomes.
• Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness.
• Embody our Operating Principles and foster Stripe's values and culture.

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 5+ years of experience in risk program management, strategy, management consulting, business operations, and/or operations program management.
• The ability to dig deep into the data and think from first principles while delivering the best results.
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal.
• Strong program management skills with experience managing end-to-end execution of projects/programs that have transformed their company's operations.
• Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact.
• Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them.

Preferred Qualifications

• 2+ years in consulting.
• Experience with SQL or willingness to learn.
• MBA or other graduate degree.
• Prior experience partnering with Product, Eng, and Operations teams preferred.

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Company: Brex

Join Brex, the intelligent finance platform that enables companies to spend smarter and move faster in over 200 markets.

As a Product Operations Associate, you will serve as the operational partner within a technical product domain, developing deep subject matter expertise and owning the operational readiness of initiatives from early access through GA.

Responsibilities

• Act as the primary operational partner to Product, Engineering, and Design within your domain
• Embed launch enablement into planning and release processes
• Establish and maintain delivery discipline, dependency visibility, and risk tracking
• Define and track success metrics in partnership with Product and Data
• Drive structured communication and alignment across internal stakeholders
• Ensure documentation standards and release communications are clear and scalable
• Surface cross-functional impacts and escalate risks as needed
• Identify operational gaps and implement durable process improvements

Requirements

• 2+ years of experience in program management, product operations, business operations, consulting, or a related field
• Experience participating in or managing cross-functional projects and process improvements
• Proven ability to develop and maintain strong cross-functional relationships across Product, Engineering, Design, and operational teams
• Proficiency in defining, interpreting, and communicating key metrics that drive business success
• Experience establishing and maintaining structured operating frameworks, including product launches throughout the lifecycle
• Ability to balance competing priorities and manage time effectively in a fast-paced environment
• Strong written and verbal communication skills, with the ability to translate complex or technical material to both internal and customer-facing audiences
• High ownership mindset, strong attention to detail, and ability to manage data with a high degree of accuracy
• Self-motivated with demonstrated critical thinking and problem-solving capabilities
• Familiarity with tools such as Snowflake, Looker, Jira, or similar data and workflow platforms

Bonus Points

• Experience supporting product launches from early development through GA
• Background in fintech, payments, or other regulated industries
• Experience partnering closely with customer-facing teams such as GTM or Support
• Interest in improving operational tooling or documentation systems

Compensation

The expected salary range for this role is $81,600 - $102,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.

This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for a high-impact Director of Okta Research and Development (ORD) Operations to serve as the connective tissue for ORD. This is a strategic leadership role focused on operationalising, and scaling the "business rhythms" that keep Engineering, Product, and Design (EPD) teams delivering and aligned with our Go-To-Market (GTM) strategy.

The ideal candidate is a strategic partner who can sit comfortably in the boardroom with the C-suite, translate complex technical progress into data-driven narratives, and ensure that no detail is lost in the shuffle. You will be the primary orchestrator of executive engagements, ensuring our leadership team is prepared, aligned, and focused on the highest-priority outcomes.

To excel, you must possess an 'owner mentality' and a bias toward action.

Responsibilities

• Define and manage the end-to-end lifecycle of ORD leadership meetings, including monthly and quarterly reviews. You will set the strategic agenda, facilitate high-stakes sessions, and ensure rigorous follow-through on all decisions and action items.

• Act as the primary bridge between EPD and GTM teams. You will ensure that product delivery timelines and technical roadmaps are perfectly synchronised with sales and market expectations.

• Serve as the primary point of contact for prep and follow-ups on topics involving the C-suite. You will manage briefing cycles and ensure every executive meeting results in documented next steps and clear accountability.

• Continuously refine the R&D operating model to eliminate friction, improve communication flow, and ensure the organisation scales efficiently.

• Lead and scale a high-performing team of Operations Managers, fostering a culture of accountability and continuous process improvement

Qualifications

• 10+ years of professional experience, ideally in Management Consulting, Strategic Program Management, or Business Operations within a high-growth technology environment.

• Bachelor’s degree required; Masters degree (MBA or similar) preferred.

• Proven ability to influence and provide strategic counsel to C-level executives. You must be comfortable navigating high-stakes discussions and holding leaders accountable.

• You possess an uncompromising commitment to clarity and follow-through. You are adept at converting high-level strategic conversations into documented, actionable reality.

• Ability to synthesise complex data sets from EPD and GTM functions into concise, visually compelling executive presentations.

• Comfortable navigating ambiguity and shifting priorities in a fast-paced R&D environment.

• Prior experience thriving within a high-growth SaaS or Cloud Computing environment is highly preferred, with an understanding of the unique talent needs of engineering and product organisations.

• Strong program management skills, creative problem solving practices, detail-oriented and precise execution, and an ability to learn quickly in a fast-paced, technical environment.

Requires in-person onboarding and travel to our San Francisco, CA HQ office or our Chicago office during the first week of employment.

#LI-Hybrid #LI-LSS1 requisition ID- P24638_3358055

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $251,000-$345,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $224,000-$277,000 USD

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This position requires strong operational judgment, systems fluency, and the ability to manage recurring workflows while serving as the first line of defense for process and tooling issues. Working closely with the Legal Operations team, you will support the day-to-day execution of LGA systems, workflows, and intake processes.

In this role, you will:

• Support day-to-day operational management of Legal systems, including CLM, e-billing/spend platforms, and workflow tools
• Serve as the first point of contact for intake, tooling, and workflow issues across LGA
• Ensure consistent intake routing, lifecycle hygiene, and metadata discipline
• Reinforce adherence to established workflow and governance standards
• Identify recurring friction points and propose and support implementation of structured operational improvements
• Partner cross-functionally with Legal, Sales, Finance, Procurement, and IT to resolve execution issues
• Maintain and improve documentation, SOPs, and operational playbooks
• Escalate systemic or structural issues appropriately

Who You Are:

• 3+ years of experience in Legal Operations, contracts administration, legal systems, or business operations in a high-growth environment
• Experience owning operational workflows within CLM, e-billing, or comparable enterprise systems
• Strong understanding of workflow discipline, process governance, and cross-functional coordination
• Comfortable operating independently while making operational decisions within defined guardrails
• Analytical mindset with ability to identify patterns and recommend process improvements
• Strong documentation skills and attention to detail

Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match.

Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.

• You enjoy bringing structure to complex, fast-moving operational environments
• You take ownership of recurring workflows and proactively improve them over time
• You are detail-oriented and disciplined in enforcing defined standards
• You are comfortable serving as the first line of defense for systems and process integrity
• You think in terms of scalability and consistency, not just task completion

Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems.

As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too.

Come join us!

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Mixpanel is a digital analytics platform that helps companies understand user behavior and track company success metrics.

The Revenue Strategy & Operations team at Mixpanel partners with Regional Business Leaders & Global Leaders to help set and execute global and regional revenue strategies.

About the Role

As Senior Revenue Strategy & Operations Manager, you'll support on defining the strategy behind customer retention and account growth. You'll partner closely with CS and Sales leadership to improve Gross and Net Revenue Retention, enable scalable expansion motions, and proactively identify areas to enhance the customer experience and lifetime value.

Responsibilities

• Drive strategic initiatives that shape how we engage, retain, and grow our customer base

• Conduct advanced market, customer, and product analyses to uncover whitespace opportunities, inform strategic bets, and guide resource allocation

• Own and evolve the reporting framework for sales and post-sales KPIs,translating insights into recommendations that shape our post-sales strategy

• Act as a strategic thought partner to GTM leadership,bringing analytical rigor and business acumen to inform key decisions and go-to-market priorities

• Provide high-impact operational support to the Sales organization, proactively identifying bottlenecks and implementing scalable solutions to improve performance

• Run and evolve key operating cadences, including business performance deep dives, and executive-level business reviews across post-sales teams

• Collaborate cross-functionally with Product, Sales, Finance, and Marketing to ensure alignment and shared ownership of customer outcomes throughout the full lifecycle

We're Looking for Someone Who Has

• 4+ years of experience at a top-tier Management or Strategy Consulting firm

• 2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast-paced environment at a B2B SaaS organization

• Experience defining and operationalizing GTM Strategy and proven experience driving impact on retention and expansion metrics (GRR, NRR, etc.)

• Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks, and work within deadlines

• Track-record of collaborating with cross-functional partners to execute projects

• Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

• Excellent problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment

• Outstanding written and oral communication skills

Bonus Points For

• Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure

• Proficiency in modeling and analyzing complex and large data sets

• Demonstrable passion for the data analytics industry

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range $189,000-$231,000 USD

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care

• Mental Wellness Benefit

• Generous Vacation Policy & Additional Company Holidays

• Enhanced Parental Leave

• Volunteer Time Off

• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.

• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience, and collective wisdom to drive powerful outcomes.

• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

• Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.

• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence.

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Senior Program Manager, Account Management Strategy & Operations, you’ll work to:

Enable our Venture Capital Account Management team to deliver consistent, high-quality service and customer experience to our customers by driving core initiatives across cross-functional teams in GTM, Delivery, R&D and Finance.

Responsibilities

• Develop and implement scalable programs to shape long-term processes and tooling that support Carta’s VC account management team at different stages of customer lifecycle

• Own the governance of the key account management motions – business reviews, renewals, account growth, customer engagement, customer sentiment, etc.

• Support cross-functional programs that improve customer retention, limit churn and contraction and unlock upsell and cross-sell opportunities

• Work closely with leadership on executing strategic initiatives and driving outcomes

• Design, track, analyze and report on KPIs to develop operational insights and drive improved team performance

• Identify blockers to operational efficiency and lead programs to improve workflows, systems, and team experience on an ongoing basis

• Partner with cross-functional teams to evolve account management motions based on customer need and organizational priorities

The Team You'll Work With

You’ll be joining our Venture Capital Account Manager Strategy & Operations team. We work across product, go-to-market, and service delivery teams to design and implement the operating system that enables Carta to scale fund administration software and services to thousands of firms globally. This is a highly cross-functional and analytical team that thrives at the intersection of systems thinking, strategy, and program execution.

About You

• 5+ years of experience recommended in program management, business operations, sales strategy, or a similar function , ideally in a SaaS, fintech, or high-growth environment

• Able to navigate ambiguity and break complex problems into simple pieces, moving quickly through testing and iteration toward long-term solutions

• Data driven and able to quickly turn quantitative data into actionable insights

• Clear and collaborative communicator with cross-functional partners ranging from Account Managers to Product Managers to senior leadership

• Customer- and outcomes-obsessed: you care deeply about helping others succeed and want to improve the experience of our customers and our internal teams

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is: $129,200.00 - $152,000.00 in New York, NY

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In this role, you will be responsible for building and maintaining strong relationships with key EMEA LPM partners, facilitating technical integrations, launching new capabilities (whether with new or existing partners), and ensuring optimal performance of our solutions with financial partners.

Responsibilities:

• Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.

• Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.

• Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance.

• Cross-Functional Collaboration: Work across multiple Stripe teams,including Engineering, Product, and Partner Development,to support and drive process enhancements and technical solutions that benefit partners.

• Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently.

• Operational Efficiencies: Identify inefficiencies within Stripe’s operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them.

• Training and Support: Provide ongoing training, documentation and support to partners, helping them leverage Stripe’s technology and products effectively.

• Feedback Collection: Gather feedback from partners to inform improvements in internal processes and product functionalities, ensuring customer needs are addressed within the organization

The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success.

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The Operations Analyst, Software Spend will operate at the intersection of Corporate Technology, Finance, Procurement, and senior business stakeholders to drive software optimization initiatives, support cost allocation processes, improve vendor governance, and bring structure to complex, fast-moving operational problems.

Key responsibilities include:

• Driving cross-functional initiatives that improve the efficiency, governance, and business value of Corporate Technology's software spend
• Owning the operating processes for software cost allocation, chargebacks, and spend visibility across business lines and divisions
• Supporting and leading commercial workstreams with key software vendors, including renewals, negotiations, performance tracking, and issue resolution
• Learning and owning the systems, data quality, and reporting workflows that underpin software spend management and optimization
• Helping manage the intake, evaluation, and escalation of new software requests, renewals, and portfolio-related decisions

In addition to these responsibilities, the Operations Analyst, Software Spend will also be expected to:

• Evaluate evolving business needs through utilization analysis, stakeholder partnership, and structured problem-solving to inform software portfolio decisions
• Perform deep-dive analyses on major vendors, spending patterns, and usage trends to support optimization decisions and develop business cases for action
• Define, track, and report on key operating metrics, such as spend per headcount, utilization, cost avoidance, and savings pipeline
• Lead regular portfolio reviews to identify rationalization opportunities, spending risks, and process improvement opportunities

The ideal candidate will have 3+ years of experience in business operations, strategy and operations, finance, procurement, vendor management, or related analytical/operational roles. They will also have strong analytical and financial modeling skills, including experience with cost modeling, variance analysis, and allocation or chargeback methodologies.

Experience in hyper-growth or other fast-paced operating environments is preferred, as well as familiarity with enterprise software vendors, licensing constructs, and software spend optimization approaches.

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Anthropic is seeking a highly organised, analytically grounded Sales Strategy, Operational Excellence partner to help run the operating system of our go-to-market organisation.

As Anthropic's GTM motion scales rapidly, the difference between a sales org that grows and one that grows well comes down to operating discipline: a forecast call that runs the same way every week, a planning cycle where every team knows the timeline before it starts, and a single set of standards that Sales and Strategy both recognise as their own.

You will sit at the centre of the CCO's operating rhythm and act as the connective tissue between Sales leadership, Revenue Operations, Finance, and Systems.

Week to week, that means making sure the forecast and pipeline cadences run cleanly and that the inputs leaders are looking at are consistent and trusted.

Quarter to quarter, it means driving the mechanics of target setting and quota deployment.

Annually, it means program-managing the planning cycle so that territories, capacity, comp, and targets land on time and tie together.

Responsibilities:

Run the CCO operating rhythm - Support the weekly forecasting and pipeline review cadence for the CCO and Sales leadership: prepare the inputs, run the mechanics, capture actions, and make sure follow-ups close

Own the calendar, templates, and pre-read standards for recurring operating reviews (forecast, pipeline, QBRs) so leaders spend their time on decisions, not logistics

Track commitments and risks coming out of operating reviews and drive them to resolution between meetings

Unify operating standards across Sales and Strategy - Establish and maintain a single set of operating standards, definitions, tools, and best practices across the Sales and Strategy organisation so that teams are running the same plays the same way

Document core processes (forecasting methodology, pipeline hygiene, deal stage criteria, rules of engagement) and drive adoption through enablement and reinforcement, not just publication

Identify where teams have diverged in process or tooling, understand why, and bring them back to a common standard without breaking what's working locally

Drive planning, targets, and quota - Act as the program management backbone for annual and in-year planning: standardize timelines, templates, and tooling; serve as the central DRI for data aggregation; and be the primary point of contact for cross-functional partners like Systems, Finance, and HR

Support target setting across the broader GTM organisation, building the models and managing the process that translates the company plan into segment, region, and team-level numbers

Support comp plan design and quota setting: partner with Sales leadership, Finance, and Total Rewards on plan mechanics, manage the quota allocation and deployment process, and ensure quotas reconcile to plan

Support territory and capacity planning by maintaining the headcount-to-coverage view and flagging gaps before they become attainment problems

Build for scale - Design processes that hold up as the organisation triples; what works as a spreadsheet today should have a clear path to a system tomorrow

Build the templates, runbooks, and documentation so operating quality doesn't depend on any single person being in the loop

Partner with Systems and Analytics to move repeatable manual work into tooling, and use Claude to accelerate documentation, data aggregation, and process design

You may be a good fit if you:

Have 7+ years in sales operations, sales strategy, revenue operations, business operations, or a similar function, with direct experience supporting the operating cadence of a sales organisation

Have run or materially supported core GTM planning processes end to end: annual planning, target setting, quota allocation, territory design, or comp plan rollout

Are an exceptional program manager; you can take a loosely defined cross-functional effort, put a plan around it, and drive it to a deadline across teams you don't control

Understand the rhythm of a sales org from the inside: what a forecast call is for, what 'commit' means, why pipeline coverage matters, and what makes a quota feel fair or unfair to a rep

Are highly structured and detail-oriented without being rigid; you build the standard, but you know when the standard needs to bend

Communicate clearly and concisely up, down, and across; you can write the one-page pre-read that lets a leadership meeting start at the decision instead of the context

Are fluent in Excel/Sheets (modeling, lookups, structured data) and comfortable working in Salesforce; SQL or Looker experience is a plus but not required

Are energized by bringing order to ambiguity and have a low ego about doing the unglamorous work that makes an organisation run

Strong candidates may also have:

Experience with sales compensation design (SPIFs, accelerators, plan mechanics) and the downstream operational realities of administering them

Exposure to consumption-based or usage-based revenue models where forecasting and quota design don't follow the standard SaaS pattern

Familiarity with planning and territory tools (Anaplan, Pigment, Fullcast, or similar)

A track record of using AI tools to accelerate operational and program management work

Logistics

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time

However, some roles may require more time in our offices

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate

But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this

We encourage you to apply even if you do not believe you meet every single qualification

Not all strong candidates will meet every single qualification as listed

Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work

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You will have broad scope across multiple Connected Warfare business lines, working directly with growth, engineering, and operations teams to maximise business value and accelerate growth. You will develop innovative financial frameworks and models to guide critical operational decisions, evaluate investment returns, and inform strategic resource allocation.

You will improve go-to-market effectiveness by identifying and maintaining key success metrics and addressing revenue and margin leakage opportunities. You will serve as a trusted expert and advisor to leadership, providing clear trade-off analyses, financial narratives, and strategic insights to inform long-term strategy and significant investment decisions.

You will design, enable, execute, and measure monetisation efforts for new product launches and go-to-market plans. You will develop comprehensive pricing models factoring risk analysis, what-ifs, cost assessments and training to ensure pricing accuracy and executability across different market contexts.

Required qualifications include a Bachelor's Degree in Business, Finance, or a related field, and 5+ years of progressive experience in strategic finance, FP&A, pricing strategy, or business operations. Experience in management consulting or investment banking coupled with operating experience is highly preferred.

The salary range for this role is $146,000-$194,000 USD, and highly competitive equity grants are included in the majority of full-time offers. Additionally, Anduril offers top-tier benefits for full-time employees, including healthcare benefits, income protection, generous time off, caregiver & wellness leave, family planning & parenting support, mental health resources, professional development, commuter benefits, relocation assistance, and a retirement savings plan.

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In this role, you will partner with leadership and teams from across the business , from our engineering and manufacturing teams to our IT, Security, and G&A teams to our core internal operations teams , to unpack ambiguous problems and build lasting, scalable solutions.

Your work will vary from quick-turn operational fire-fighting, building and redesigning processes, to leading high-impact and specialized projects , all in the mission of growing one of our newest Business Lines at Anduril.

The Operations team for Intelligence Systems at Anduril has three primary responsibilities:

• Standing up the operational processes for our Program Execution team.

• We're expanding our footprint across 3x locations and the Operations team is the glue across cross-functional teams (Program Execution, IT, Security, Facility Operations, Engineering, Manufacturing) at Anduril to execute the expansion flawlessly and with speed.

• Special projects. We are frequently pulled into high priority problems that must be solved, but do not fall neatly into the purview of an existing person’s job description.

Much of the time, these core responsibilities go hand-in-hand.

As Portfolio Operations, you will be critical to supporting all of these responsibilities.

While the Intelligence Systems team will be your team, you will often be working across the business, working cross-functionally with leaders and teams throughout the organization to solve messy problems, set up new processes, capture data, action upon it, and enable others to do the same.

Required qualifications include:

• Currently possesses and is able to maintain an active U.S. Top Secret security clearance

• 5+ years of experience in management consulting, internal operations, or business operations role.

• Project management experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery.

• Self-driven and relentlessly proactive.

• Lean into acknowledging your weaknesses and take the idea of feedback and growth seriously.

• Get energy from being a thought partner for others and it excites you to spend time translating problems into proposed solutions, and to then going and executing on them.

• Highly analytical and love solving complex, cross-functional problems in a people centric way.

• Both high ownership and low ego, approaching everything with strong outcome orientation and high humility.

• Discerning, have an aptitude for rapid learning, and assimilating new information to swiftly become proficient in unfamiliar subject areas and technologies.

• Tactical and don’t only sit at a 30,000 foot level.

• Comfortable communicating broadly and having a lot of eyes on your work.

This role can at-times require comms to large groups and senior leadership.

Preferred qualifications include:

• Business Process Analysis: Analyze and document business processes, workflows, and system requirements to support AIS objectives and compliance needs, ensuring alignment with industry best practices.

• Requirements Gathering: Gather, validate, and prioritize requirements from internal stakeholders and government clients, ensuring deliverables align with project scope and strategic goals.

• Documentation Development: Develop and maintain comprehensive process documentation, business requirements documents, and functional specifications to support project execution.

• Data Analysis: Conduct advanced data analysis to identify trends, performance metrics, and opportunities for operational improvements, providing actionable insights to stakeholders.

• Visual Communication: Create high-quality strategy and operations presentations that distill complex program data into clear, compelling visuals for leadership and client presentations.

• Stakeholder Liaison: Serve as a primary liaison between technical teams, TPMs, and AIS stakeholders to foster clear communication, alignment, and collaboration on project objectives.

• Vendor Management: Manage relationships with business partners (subcontractors, consultants, vendors) to ensure quality, timely delivery, and adherence to contractual obligations.

• Performance Monitoring: Monitor business partner performance and provide recommendations for improvement.

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The purpose of this role is to design, stabilise, and scale the operating systems that enable Factory Systems to perform as a Tier 1 factory technology organisation. This is both a promotion in level and an increase in scope.

Key responsibilities include driving execution across Factory Systems, improving planning, prioritisation, and resource allocation across ERP, PLM, MES, automation, and warehouse initiatives, aligning cross-functional teams across Engineering, Production, and Supply Chain, identifying bottlenecks and implementing scalable process improvements, increasing deployment velocity and reducing operational friction, standing up and scaling teams, building operational systems, and shaping strategy and long-term operating models.

Required qualifications include 7+ years of experience in Business Operations, Strategy & Operations, or similar roles in high-growth or complex technical environments, proven ability to operate in ambiguous environments and drive structure where none exists, strong track record of improving execution across multiple teams or functions, experience working cross-functionally with engineering, operations, and supply chain teams, ability to influence without direct authority and drive alignment at senior levels, and systems thinking with a bias toward action and measurable outcomes.

Preferred qualifications include experience in manufacturing, industrials, robotics, or factory systems, familiarity with ERP, PLM, MES, or automation systems, and background in scaling operations in fast-growing organisations.

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You will embed structured launch enablement into the product development lifecycle, ensuring delivery discipline, cross-functional coordination, and measurable impact are built into every release. This includes leading early access and beta programs, driving feedback loops, and translating technical product changes into clear operational plans for internal stakeholders and external customers.

You will operate at the intersection of Product, Engineering, Design, GTM, Support, Legal, and Compliance to ensure alignment, risk visibility, and customer readiness. Your work will directly influence how effectively Brex brings new capabilities to market and scales them with clarity and confidence.

As a Product Operations Associate, you will: Act as the primary operational partner to Product, Engineering, and Design within your domain Embed launch enablement into planning and release processes Establish and maintain delivery discipline, dependency visibility, and risk tracking Define and track success metrics in partnership with Product and Data Drive structured communication and alignment across internal stakeholders Ensure documentation standards and release communications are clear and scalable Surface cross-functional impacts and escalate risks as needed Identify operational gaps and implement durable process improvements

Requirements: 2+ years of experience in program management, product operations, business operations, consulting, or a related field Experience participating in or managing cross-functional projects and process improvements Proven ability to develop and maintain strong cross-functional relationships across Product, Engineering, Design, and operational teams Proficiency in defining, interpreting, and communicating key metrics that drive business success Experience establishing and maintaining structured operating frameworks, including product launches throughout the lifecycle Ability to balance competing priorities and manage time effectively in a fast-paced environment Strong written and verbal communication skills, with the ability to translate complex or technical material to both internal and customer-facing audiences High ownership mindset, strong attention to detail, and ability to manage data with a high degree of accuracy Self-motivated with demonstrated critical thinking and problem-solving capabilities Familiarity with tools such as Snowflake, Looker, Jira, or similar data and workflow platforms

Bonus points: Experience supporting product launches from early development through GA Background in fintech, payments, or other regulated industries Experience partnering closely with customer-facing teams such as GTM or Support Interest in improving operational tooling or documentation systems

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This role requires a leader who can operate seamlessly between deep analytics that are then translated to operational and or strategic improvements for our Sales Team. Key responsibilities include:

• Developing rigorous reporting and forecasting analyses on weekly/monthly/quarterly basis to track sales pipeline progress, meeting and pitch velocity, productivity, and growth in existing clients and acquisitions.
• Understanding and deep diving into the business to understand opportunities for growth and diagnose key issues. Partner with sales, marketing, product or other RSO leads to translate insights into action plans.
• Partnering with other RSO leads, Sales, Marketing, Product, Central Operations, and other cross-functional stakeholders on projects aimed at increasing sales productivity, operational efficiency, and revenue incrementality.
• Building automation and scalability, optimizing operational processes, and ensuring seamless integration with systems, tools, and technology.
• Leading and/or supporting in the annual and quarterly sales planning processes, including the development of business plans, operating models, customer segmentation, and resource allocation.

As a Revenue Strategy & Operations Lead, you will have the opportunity to work closely with cross-functional teams to drive business outcomes and make a significant impact on our SMB sales team.

We are looking for a highly analytical and strategic individual with a strong background in sales operations, business operations, consulting, investment banking, or similar roles. Experience in the advertising industry and vendor-led sales organizations is preferred.

The ideal candidate will have a Bachelor's degree or higher, 5+ years of relevant work experience, and a strong understanding of data analysis and business operations. They will also have excellent communication and collaboration skills, with the ability to influence and work effectively with cross-functional teams.

If you are a motivated and results-driven individual with a passion for sales operations and business strategy, we encourage you to apply for this exciting opportunity.

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Your work will vary from quick-turn operational fire-fighting, building and redesigning processes, to leading high-impact and specialized projects. The Operations team for Intelligence Systems at Anduril has three primary responsibilities:

• Standing up the operational processes for our Program Execution team.
• Expanding our footprint in Reston and ensuring internal operations are humming.
• Special projects that require a creative solution.

You will be critical to supporting all of these responsibilities while working across the business, working cross-functionally with leaders and teams throughout the organization to solve messy problems, set up new processes, capture data, action upon it, and enable others to do the same.

• Own operational projects end-to-end, from definition to implementation.
• Execute analyses on short timelines to get answers quickly, while also owning more scalable solutions that will make Intelligence Systems successful in the long term.
• Project manage across many stakeholders.
• Work across functions and learn Anduril's business top-to-bottom.
• Set up structures and processes that enable the Division to scale our people and physical footprint, while ensuring mature programs are operating at peak efficiency and impact.
• Design, implement, and maintain effective procurement and inventory controls.
• Plan, organize, and execute all-hands meetings, team-building activities, and other internal events.

This role requires a strong ability to work independently, be self-driven, and proactively step into the gap to offer solutions. You should be comfortable communicating broadly and having a lot of eyes on your work.

The salary range for this role is $146,000-$194,000 USD, and highly competitive equity grants are included in the majority of full-time offers.

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Your role is cross-cutting, requiring you to work across programs, engineering, growth, manufacturing, finance, external partners, and customers to develop and execute a business line strategy to identify and capture opportunities for traditional and novel motors.

Key responsibilities include:

• Developing a business line strategy to identify and capture opportunities for traditional and novel motors.
• Leading the expansion of the RMS portfolio across US and allied services, including landing multiple new or existing Programs of Record for weapons/missile systems used by the Army, Navy, US Air Force, or US Marine Corps.
• Building, mentoring, and leading the RMS Growth team in business development, account management, and mission operations functions.
• Developing and maintaining close working relationships with internal Anduril stakeholders, including business line and division leadership, growth teams, program and engineering teams, and corporate functions.

The ideal candidate will have demonstrated experience in creating or supporting new weapons/missile programs, strong relationships with executives at Prime contractors, and experience working with DOW Program Executive Offices/Program Acquisition Executives.

In addition to your technical expertise, you will need to be a proven leader who effectively engages and communicates with stakeholders at all levels, and is able to identify, establish, and maintain relationships with current and future customers at all levels.

This role requires a high level of autonomy, with the ability to work independently and make decisions in a fast-paced environment.

If you are a motivated and results-driven individual who is passionate about growing a business and leading a team, we encourage you to apply for this exciting opportunity.

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Key responsibilities include:

• Supporting the design, implementation, and governance of enterprise Legal workflows, intake structures, and metadata standards
• Partnering in transitioning from CLM cleanup to sustainable systems governance and ongoing optimization
• Identifying and scoping structured AI use cases within standardized Legal workflows
• Translating Legal and business requirements into clear specifications for technical implementation
• Supporting the development of reporting frameworks and metrics to improve operational visibility

The ideal candidate will have 5+ years of experience in Legal Operations, legal systems, or business operations within a high-growth environment. They should have a strong understanding of CLM platforms, legal billing/spend tools, workflow systems, and reporting environments.

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You'll be close to the day-to-day of the business , running the operational cadence, building the analysis, and keeping our systems and processes running smoothly as we scale in India.

You'll work closely with S&O counterparts across Japan, South Korea, Singapore, Australia, and the wider APJ region, learning from and contributing to how we operate across the region.

Responsibilities:

Go-to-Market Operations:

• Support the Go-to-Market planning process for India, including quarterly and annual cycles, and help prepare inputs for target setting with Finance.
• Assist in territory and account segmentation, keeping assignments accurate and up to date as the business evolves.
• Build and maintain reporting on region-specific sales metrics, pipeline health, and forecast accuracy.
• Pull together market and competitive data to support regional expansion priorities.
• Support partner and alliance execution, including co-sell tracking, partner pipeline hygiene, and joint planning logistics.

Analysis & Insights:

• Dig into sales data to surface trends, risks, and opportunities, and translate findings into clear recommendations for sales leadership.
• Build dashboards and recurring reports that give the team visibility into what's working and what isn't.
• Prepare materials for business reviews, QBRs, and leadership updates , pulling the data, building the slides, and helping shape the narrative.

Operations & Systems:

• Execute day-to-day operational processes including account transitions, CRM updates, opportunity hygiene, and data management.
• Help maintain and improve our Salesforce setup, reports, and dashboards for the India team.
• Troubleshoot issues for sales reps and leaders, and partner with global RevOps to implement improvements.
• Support adoption of sales tools and enablement resources across the India team.

Required qualifications:

• 10 to 12 years of experience in revenue operations, sales strategy, business operations, or a related analytical role in B2B SaaS or enterprise software
• Strong analytical and Excel/Google Sheets skills, with the ability to turn raw data into clear insights
• Hands-on experience with Salesforce (reports, dashboards, data management) and comfort working in BI tools (e.g., Tableau, Looker)
• Strong attention to detail and a bias toward action , you like getting into the weeds and shipping work
• Good cross-functional communication skills, with the ability to partner with sales reps, managers, and adjacent teams
• Based in India with working proficiency in English

Strong candidates may also have:

• Exposure to territory design, quota setting, or sales compensation work
• Experience supporting GTM planning cycles or building executive-level reporting
• Familiarity with the broader APJ region and curiosity about how different markets operate
• Experience in a high-growth B2B software environment
• Background in consulting, finance, or business operations

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Our mission is to fundamentally improve our customers' quality of life by empowering organisations and the individuals that drive them to reimagine the way they operate, collaborate, and innovate in Airtable.

We sit at the confluence of Sales, Services, Product, and Marketing and take a customer-centric approach to creating value through intentful listening, storytelling, expert guidance, tailored solutions, and applying a highly consultative process.

Key responsibilities include:

• Collaborating with Pre-Sales teams to identify, qualify, and drive revenue opportunities at Enterprise accounts
• Building meaningful relationships with and serving as a trusted advisor to a prospect or customer's technical teams
• Owning the technical evaluation process, showcasing customer-centric value within the context of the customer's unique requirements, workflows, and business process needs
• Translating the value of Airtable's tooling into the language of the customer
• Managing multiple sales cycles simultaneously, proactively communicating with stakeholders and prioritising effectively
• Consulting with credibility, bringing a well-rounded and unique perspective with hands-on cross-functional experience
• Informing the product team and ultimately the product roadmap with meaningful market potential findings
• Representing Airtable in every engagement with the utmost care

Requirements include:

• 5+ years of experience in SaaS Pre-Sales
• 7+ years industry experience
• Experience managing sales cycles and owning the technical evaluation
• Working knowledge of Marketing, Product Operations, Retail Management, and other Business Units
• Knowledge of business operations, including understanding value drivers for various personas and industries
• Understanding best practices for structuring data in a relational database and database architecture
• Passionate about creating unique solutions for complex business problems
• Loves the spotlight, being an adaptable and compelling communicator and presenter
• Thirst for knowledge, being a researcher, analyst, and emerging trends enthusiast
• Technically savvy, demonstrating a deep understanding of enterprise integration methodologies, best practices, and API architecture
• Low-code, no-code application experience throughout the customer lifecycle
• Knowledge of complementary technologies and products, including data warehousing and AI systems

We value passion, creativity, autonomy, purposefulness, time management, and curiosity.

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You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams.

Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb's future.

The Difference You Will Make: Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a 'force multiplier'.

They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data.

Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders.

A Typical Day:

• Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
• Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
• World-class communicator that can simplify the complex
• Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
• Brings an experienced product mindset to tie strategy and execution together
• Develops program plans that are unique to each initiative and require strategic thinking
• Operates at a variety of altitudes by tailoring communication style and approach
• Expert collaborator that is able to understand consumer, technology, and design
• Goes beyond status reporting to drive issues to resolution
• Understands best practices, drives improvements, and focuses on simplification

Your Expertise:

• 13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
• Strong product and/or technology experience including product management or engineering (software preferred)
• Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
• Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
• World-class verbal and written communication skills that can simplify complex topics
• Exceptional influencing and presentation skills
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
• Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
• Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
• Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location: Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work.

Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.

All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $212,000-$265,000 USD

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You will partner across Partnerships, Sales, Finance, and Data teams to translate partner performance into actionable insights, resource investments, and long-range planning models.

This role reports to the Director of Partner Strategy & Operations.

What You’ll Do

Combine your strategy and operations toolkit with deep data proficiency to lead major partner initiatives including:

• Define the Partner GTM Strategy - set strategic choices for the SI, Cloud, and ISV ecosystems; establish investment frameworks to ensure resources are deployed to the highest-impact areas.

• Trusted Advisor to Partner Leadership - serve as a strategic partner to Partnerships Leadership by defining, tracking, and implementing goals, programs, and strategies; act as the bridge between executive vision and tactical execution.

• Orchestrate Annual & Long-Range Planning - drive the end-to-end planning process for the partner organization, including revenue modeling, investment ROI analysis, headcount forecasting, and capacity setting.

• Lead Executive Synthesis & AI Insights - develop and deliver high-stakes artifacts including Quarterly Business Reviews (QBRs), investment business cases and strategic narratives for Partnerships leadership using a mix of traditional BI and emerging AI tools to provide deeper signal on ecosystem health

• Instrument the Data Foundation - build and oversee the reporting infrastructure; develop dashboards and key performance indicators (KPIs) to track the health of the business and partner productivity.

• Drive Performance Visibility - manage operational cadences and business reviews, providing clear signals on ecosystem health.

Qualifications

• 7+ years in Strategy & Operations, Management Consulting, FP&A, or Business Operations; experience in Enterprise/Mid-Market SaaS preferred.

• Executive Presence & Influence: Proven ability to act as a trusted advisor to senior leadership; comfortable framing complex trade-offs and navigating ambiguity to drive consensus among VPs and cross-functional heads.

• Strategic Storyteller: Exceptional ability to synthesize complex data sets into a 'so-what' narrative; highly skilled in creating compelling executive-level presentations and board materials that lead to clear decisions.

• Data & AI Expert: Advanced proficiency in querying and scoping (SQL, Databricks, BigQuery) and an active interest/proficiency in using AI tools to automate GTM operations and insights.

• Process Architect: Ability to envision E2E process changes, document requirements, and guide execution in partnership with technical teams to solve complex organizational needs.

• GTM Tooling Proficiency: Direct experience with BI and sales tools including Salesforce, Tableau, and automated reporting repositories.

• Stakeholder Management: A track record of building deep, collaborative relationships across global GTM teams (Finance, Sales, Marketing) to ensure the partner strategy is seamlessly integrated.

Success Metrics

• Strategic Alignment: Clearly defined partner goals and programs that align with broader GTM objectives and executive priorities.

• Planning Accuracy: Signal quality of HC forecasting, capacity assumptions, and long-range modeling variance.

• Leadership Trust: Degree of influence on partner investment decisions and the adoption of recommended GTM pivots.

• Ecosystem Productivity: Visibility into and optimization of partner-driven ROI, revenue contribution, and partner efficiency.

How You Operate

• Data-Driven Rigor: Using high-fidelity data and SQL-driven insights to inform every strategic choice.

• High-Stakes Communication: Moving beyond the 'what' of the data to the 'choices' for leadership; providing crisp, decision-oriented synthesis.

• Strategic Ownership: Taking a first-principles approach to the partner ecosystem, identifying where to play and how to win.

• Collaborative Partnership: A 'service-first' mindset, bringing all possible expertise to bear on projects through an expansive internal network.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range $191,000-$262,550 USD

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You will serve as a strategic partner, shaping how we win in Japan while building the operational foundations to scale.

Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights.

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates.
• Drive cross-functional alignment on go-to-market execution.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

Requirements:

• 8-10+ years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Business-level Japanese required; English proficiency strongly preferred

Preferred Qualifications:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

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This role is highly cross-functional and externally facing. You will bring structure to ambiguity, connect dots across teams, and translate partner opportunities into clear operating plans and measurable business outcomes.

The role will be based in our New York office, and we are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.

As a BizOps Lead, BD, you will have a front-row seat to our next phase of growth, working on partnerships and deals that can meaningfully expand Brex's reach and revenue.

Responsibilities: Act as the primary BizOps partner for Business Development team - building strategy, analytics, and execution across Embedded partnerships and future partnerships. Drive data-driven decision-making: define key success metrics, size opportunities, and track impact. Collaborate directly with external partners to operationalize joint launches and ensure partner success. Dive into new business areas with limited context, quickly ramp, and chart a clear path to outcomes. Build cross-functionally with GTM, Ops, Finance, Risk, Product, and Engineering to unblock progress and ensure sustainable growth. Tackle ambiguous problems end-to-end - from defining the problem to driving execution and measurable results.

Requirements: Strong understanding of how cross-functional organizations operate, including Finance, Go-To-Market, Operations, and Product/Engineering. Proven ability to thrive in ambiguity and solve complex, multi-stakeholder problems. Track record of bringing clarity, alignment, and momentum to challenging initiatives. Comfortable representing the company externally with senior partners and stakeholders. Strong analytical mindset; fluent in SQL or eager to work hands-on with data to drive decisions. Bias toward action and ownership. You move forward without waiting for perfect information. Curious, growth-oriented, and energized by working with ambitious partners. Execution-focused, with a deep appreciation for scalable, durable systems.

Compensation: The expected salary range for this role is $131,000 - $163,000. However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity.

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This role is highly cross-functional and externally facing. You will bring structure to ambiguity, connect dots across teams, and translate partner opportunities into clear operating plans and measurable business outcomes.

Our Operations team owns credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success.

If you want to work at the heart of the business, Operations is where you belong.

Responsibilities: Act as the primary BizOps partner for Business Development team - building strategy, analytics, and execution across Embedded partnerships and future partnerships. Drive data-driven decision-making: define key success metrics, size opportunities, and track impact. Collaborate directly with external partners to operationalize joint launches and ensure partner success. Dive into new business areas with limited context, quickly ramp, and chart a clear path to outcomes. Build cross-functionally with GTM, Ops, Finance, Risk, Product, and Engineering to unblock progress and ensure sustainable growth. Tackle ambiguous problems end-to-end - from defining the problem to driving execution and measurable results.

Requirements: Strong understanding of how cross-functional organizations operate, including Finance, Go-To-Market, Operations, and Product/Engineering. Proven ability to thrive in ambiguity and solve complex, multi-stakeholder problems. Track record of bringing clarity, alignment, and momentum to challenging initiatives. Comfortable representing the company externally with senior partners and stakeholders. Strong analytical mindset; fluent in SQL or eager to work hands-on with data to drive decisions. Bias toward action and ownership. You move forward without waiting for perfect information. Curious, growth-oriented, and energized by working with ambitious partners. Execution-focused, with a deep appreciation for scalable, durable systems.

Compensation: The expected salary range for this role is $116,000 - $145,000. However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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You will be responsible for driving project excellence across our QTC technology initiatives, including quote-to-order systems, billing platforms, revenue recognition systems, and collections management, ensuring alignment with business objectives and maintaining visibility into project health and outcomes. This is a critical role that will directly impact our ability to build scalable QTC infrastructure that supports Anthropic's rapid growth and mission to create safe AI.

Responsibilities:

• QTC Portfolio Management: Own end-to-end management of the Quote to Cash Systems project portfolio, including quote-to-order implementations, billing platform transformations, revenue recognition system upgrades, and collections automation projects

• Revenue Operations Excellence: Develop and implement comprehensive governance frameworks for QTC project management, including standardized processes for system integrations, process optimization, stakeholder alignment, and delivery excellence across the revenue lifecycle

• QTC Program Coordination: Establish robust reporting and monitoring mechanisms for complex QTC program execution spanning quote management systems, billing engines, ERP integrations, and downstream financial reporting systems

• Risk & Delivery Management: Proactively identify, assess, and mitigate QTC-specific program risks including delivery delays, integration challenges, stakeholder misalignment, and business continuity concerns, developing contingency plans and escalation procedures

• Cross-Functional QTC Leadership: Lead collaboration with Sales Operations, Revenue Accounting, Customer Support, Legal, and Engineering teams to ensure seamless program alignment and successful delivery across the entire QTC transformation portfolio

• QTC Change Management: Design and execute comprehensive change management strategies for QTC transformations, ensuring smooth adoption across sales teams, billing operations, and revenue accounting processes throughout the organization

• QTC Strategic Roadmap: Partner with the Head of Finance Systems to align QTC program priorities with revenue growth strategy, enterprise sales enablement, and public company readiness requirements

You may be a good fit if you:

• Have 10+ years of experience in program management, PMO leadership, or QTC transformation roles, with strong understanding of quote to cash processes and systems

• Have extensive experience managing complex QTC technology programs including quote management, billing platforms, revenue recognition systems, and cross-system integrations

• Possess strong analytical and program management skills with deep understanding of QTC metrics, process optimization, and stakeholder alignment across revenue operations

• Are skilled at building and maintaining relationships with QTC stakeholders including Sales Operations, Revenue teams, Customer Support, and Billing Operations at all levels of an organization

• Have experience designing and implementing program governance frameworks in fast-paced, high-growth environments with complex revenue models and multi-system architectures

• Are proficient in program management methodologies and tools, with solid knowledge of QTC best practices and revenue operations frameworks

• Have excellent communication and presentation skills, with the ability to convey complex program information to both technical teams and business stakeholders including sales and finance leadership

• Demonstrate strong problem-solving abilities in managing QTC domain challenges and can navigate complex integrations while maintaining focus on delivery excellence and business outcomes

• Are passionate about building scalable program management processes that support rapid revenue growth and enterprise transformation initiatives

Strong candidates may have:

• Experience in QTC program leadership across multiple systems implementations (CPQ, billing platforms, revenue recognition tools)

• Background in revenue operations, sales operations, or billing operations with hands-on understanding of QTC process challenges and optimization opportunities

• Knowledge of QTC processes including opportunity management, quote-to-order workflows, billing automation, payment processing, revenue recognition, and collections from a program oversight perspective

• Experience working in high-growth technology companies managing complex transformations with subscription models, usage-based pricing, and multi-system integrations

The annual compensation range for this role is $205,000-$265,000 USD.

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A typical day in this role will involve conducting advanced analysis to extract actionable insights that inform strategic decisions across key geographical markets. You will leverage your analytical skills to translate data-driven insights into actionable operational plans that enhance the performance of our Services business, and build efficiency into our systems.

Key responsibilities include:

• Conducting advanced analysis to extract actionable insights that inform strategic decisions across key geographical markets
• Operational Excellence: Leveraging your analytical skills to translate data-driven insights into actionable operational plans that enhance the performance of our Services business, and build efficiency into our systems
• Defining new metrics and identifying leading indicators of key business outcomes
• Building dashboards to track key performance metrics across markets and customer segments to establish benchmarks
• Stakeholder Engagement: Building and maintaining strong relationships with internal and external stakeholders. Providing valuable guidance and support to help Experience Hosts thrive within the Airbnb marketplace

Your expertise*

• Experience: 10+ years of experience leading high-growth businesses, with a demonstrated ability to influence and align functional teams. Proven track record of building and scaling new businesses. Marketplace experience, particularly within a digital company, is preferred.
• Analytical & Strategic Skills: Strong analytical abilities combined with a deep understanding of guest needs and market dynamics. Ability to distill complex information into clear business strategies.
• Deep understanding of econometric and statistical analysis, and experience in applying these skills to derive insights from broad data sets.
• Communication & Leadership: Exceptional communication skills, with the ability to engage and influence stakeholders at all levels, including executive leadership.
• Cross-functional Collaboration: Expertise in driving collaboration across diverse teams, fostering transparency, accountability, and a unified vision.
• Adaptability & Innovation: Comfortable navigating ambiguity and working independently to execute complex programs. A strategic thinker with a passion for innovation and new product development.
• Business Operations: Proven experience in leading strategic and tactical execution within a large organization, with the ability to advise management on complex projects or issues.
• Process Improvement: Capable of self-learning and developing tools to enhance processes, interpreting business risks, and recommending best practices.
• Community Engagement: Strong enthusiasm for working closely with the Airbnb community, consistently demonstrating Airbnb's core values and fostering a sense of belonging.

Our commitment to inclusion & belonging*

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process.

How we'll take care of you*

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $168,000-$203,000 USD

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Key responsibilities may include:

• Supporting senior leadership on strategic planning, prioritization, and execution
• Driving cross-functional initiatives across Finance, People, Marketing, Product, and Operations
• Managing complex projects from concept through delivery
• Identifying opportunities to improve internal processes and operational efficiency
• Building dashboards, models, and KPIs to support data-driven decision-making
• Using automation and AI tools to improve workflows, reporting, and scalability

We're generally looking for experienced professionals with a background in consulting, investment banking, venture capital, business operations, or strategic roles at high-growth startups. You should have strong analytical and problem-solving skills, including comfort working with data and financial models. You should be able to collaborate effectively across teams and levels and have an interest in fast-paced, evolving environments with high ownership and impact.

For future Business Operations roles based in California, the expected base salary range is approximately $121,000 – $157,000. Actual compensation may vary based on role scope, level, experience, and business needs at the time of hire. These roles may also be eligible for equity and benefits.

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Responsibilities: Support day-to-day revenue operations of a fast-growing Revenue team. Develop and track key revenue metrics through dashboards and reporting. Analyze data to drive execution and identify opportunities for operational improvement and strategic decision-making. Initiate, manage, and successfully execute new, cross-functional initiatives that increase alignment and create synergies across Plaid. Establish and maintain an efficient operating model for GTM Revenue team, including running monthly business reviews and driving analysis to assess GTM performance.

Qualifications: 4-6 years of experience including 2+ years of business operations or revenue operations, investment banking, or management consulting. Strong analytical, financial modeling, and presentation skills. Ability to distill complex issues into structured frameworks and action plans. Excellent communication and collaboration skills with the ability to build productive and positive relationships across the organization. Familiarity with BI tools and CRM systems, including Salesforce, Tableau, knowledge of SQL. Nice to have: familiarity with startup business models and SaaS metrics, experience working in Fintech.

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As the Customer Support Manager, you will own our support operations, run and hire the team of support reps, solve complex issues, build systems that support Maven's marketplace, develop automation to increase leverage, and improve standard operating procedures.

You will interface with four distinct customers:

• Maven's Experts (~40% of your time): Our experts are at the top of their fields, and yours will be the voice they hear when they need escalated, 1:1 support from our team.
• Maven's Customers (~10% of your time): Our customers are mid-career professionals looking to upskill in the ever-changing post-AI landscape of professional work.
• Our Students' Employers (~50% of your time): Maven's B2B business represents ~10% of our sales and is growing quickly. Currently, not all of our B2B customers' purchases are supported through Maven's website.
• The Internal Maven Team (ongoing): Analyze and report your function's metrics to the broader team.

No prior experience with Maven is required, but experience with marketplaces, edtech, expert platforms, or creator economy is a plus!

As a Customer Support Manager, you will be responsible for:

• Defining what great customer operations look like at scale and delivering on it.
• Scaling the team and owning increasingly strategic initiatives.
• Providing high-quality support to customers, including resolving complex issues and escalating when necessary.
• Building and maintaining relationships with customers, including communicating effectively and empathetically.
• Collaborating with cross-functional teams, including product, marketing, and sales.

The ideal candidate will have:

• 3-5 years of experience in customer support, operations, or business operations roles.
• Experience managing team members and having a heavy hand in leading a support (or related) function.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong analytical and technical skills, with experience using AI tools to create operational leverage.

We offer a competitive salary range of $80k-$120k, strong benefits, and equity. We are a fully remote team with no-meeting Wednesdays and biannual company offsites.

If you're passionate about delivering exceptional customer experiences and have a proven track record of success in customer support, we encourage you to apply!

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As a Business Operations Lead, you will play a crucial role in helping to streamline business processes, assist with key product launches, and manage internal and external business development (BD) initiatives.

Your primary responsibilities will include:

• Serving as a strategic right-hand to the Chief Business Officer, providing hands-on advisory across CRM strategy, internal process design, team organisational op model, data insights, and day-to-day operational decision-making.
• Delivering analysis that helps inform team performance in market, product utilisation, forecasting insights, and revenue trends for BD.
• Building and maintaining account/client tiering and prioritisation frameworks that help BD focus on the highest-value opportunities.
• Overseeing and tracking BD objectives and key results (OKRs), ensuring alignment with our long-term vision and strategy.
• Handling day-to-day business development operations, including pipeline management, deal flow, and forecasting, to ensure the team meets its objectives efficiently.
• Developing and running training sessions for the business development team, empowering them with the tools and processes needed to succeed.
• Helping orchestrate LayerZero's presence in both internal and external BD activities, coordinating participation in key meetings, events, and collaborations.
• Assisting with go-to-market (GTM) strategies and product launches, ensuring alignment with business development efforts and customer engagement.

To be successful in this role, you will need:

• 3–5+ years of experience in business operations, revenue operations, sales operations, or a similar function, ideally within a tech startup, high-growth, or Web3 environment.
• A deep understanding of BD/sales operations: pipeline management, deal tracking, CRM administration, and forecasting methodologies.
• Proven ability to build and improve operational processes from the ground up (SOPs, automation, cross-functional workflows).
• Strong analytical skills with experience building dashboards, performance reports, and data-driven recommendations.
• Excellent cross-functional communication. You thrive as the connective tissue between BD, Finance, Legal, Product, and Marketing.
• Highly organised, proactive, and comfortable operating with a high degree of ownership and ambiguity.
• Familiarity with CRM platforms (HubSpot, Salesforce, Linear, or similar) and modern GTM tooling.
• Experience supporting or partnering closely with executive leadership is a strong plus.

LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.

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This role combines experience design, product development, community building, and business operations. You will be responsible for shaping both the physical environment and the programming ecosystem that supports family life at Flow.

You will create an experience where:

• Parents feel supported, connected, and empowered.
• Children have access to enriching, engaging, and high-quality activities.
• Families build meaningful relationships within the community.
• Flow becomes the obvious choice for family living in Riyadh.

Responsibilities

1. Family Product & Spaces (Critical Priority)

• Redesign and elevate existing family and kids spaces (e.g. playrooms, shared areas) to be best-in-class.
• Define what “great” looks like for family environments across Flow properties.
• Partner with design, operations, and development teams to influence future buildings and upgrades.
• Ensure all spaces are safe, engaging, well-maintained, and age-appropriate across different groups (0–5, 6–12, 13–18).
• Continuously improve the physical experience based on parent and child feedback.

2. Programming for Kids & Families (0–18)

• Design and operate a high-quality, weekly schedule of activities across all age groups.
• Create a balanced mix of:
• Educational (learning, language, development).
• Creative (arts, music, play).
• Physical (sports, movement).
• Social (community events, group activities).
• Source, recruit, and manage instructors, educators, and partners.
• Personally oversee and participate in programming where needed to ensure quality and engagement.
• Ensure programming is inclusive, culturally relevant, and aligned with Flow’s brand.

3. Parent Community & Ambassador Partnership

• Build and activate a strong parent community within Flow.
• Work closely with the Parents & Families Ambassador to cultivate and grow the family community.
• Support and enable ambassador-led initiatives, events, and engagement within the Families & Parenting pillar.
• Create consistent opportunities for parents to connect, share, and support each other.
• Partner with the Community Engagement Lead to integrate families into the broader Flow community.
• Identify and solve key “pain points” of family life in Riyadh through community-driven solutions.

4. Family Services & Revenue

• Develop and scale family-related services as a meaningful revenue stream, including:
• Childcare and babysitting.
• Camps and holiday programs.
• Tutoring and educational services.
• Workshops and enrichment programs.
• Build partnerships with high-quality external providers and brands.
• Balance accessibility with commercial viability.
• Drive increased revenue per family while maintaining a premium experience.

5. Marketing & Brand Positioning

• Concept and execute standout family-focused experiences that build Flow’s reputation in the market.
• Position Flow as the leading residential community for families in Riyadh.
• Collaborate with marketing to tell compelling stories around family life at Flow.
• Leverage ambassadors, parents, and community leaders to build authentic brand credibility.
• Activate public-facing family events, open days, and experiences to attract prospective residents.
• Ensure the real, lived experience of families consistently matches and exceeds the brand promise.

6. Performance & Insights

• Track participation, engagement, and satisfaction across all family initiatives.
• Gather feedback from parents and continuously improve offerings.
• Measure impact on retention, revenue per family, and leasing demand.
• Report on key metrics and performance regularly.

What Success Looks Like

• High and growing participation across kids and family programming.
• Strong parent satisfaction and sense of belonging.
• A highly engaged Families & Parenting community led in part by strong ambassador activation.
• Families choosing Flow specifically for the experience offered.
• Measurable contribution to:
• Renewal rates for family units.
• Revenue per family.
• Leasing demand from family segments.
• A vibrant, supportive, and self-sustaining family community.
• Clearly improved quality and utilization of family spaces.

Qualifications

• 4–7 years experience in education, childcare, family services, community building, hospitality, or a related field.
• Strong understanding of family needs, child development, and community dynamics.
• Experience building or scaling programs, services, or community-led initiatives.
• Experience working with community leaders or ambassador-type models is a strong plus.
• Comfortable operating across both strategy and hands-on execution.
• Excellent communication and interpersonal skills, particularly with parents and families.
• Highly organized with strong execution across multiple locations.
• Entrepreneurial mindset with a bias toward action.
• Fluency in English required; Arabic is a plus.

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We believe the future of law will be built by 'AI-Native Law Firms' , firms that are managed, scaled, and optimized by intelligent systems rather than manual processes and endless administrative work.

Our technology augments the capabilities of attorneys across every stage of a case , from intake and document review to strategy and settlement , so they can focus on what truly matters: achieving the best outcomes for their clients.

Why Join Eve:

Product-market fit: Eve is used by over 550+ law firms, and we're growing fast. Backed by top investors: We've raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We're on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter.

Why This Role:

You'll build the data, process, and tooling layer for Eve's Customer Success organization. We have 900+ accounts, a growing renewal book, and a CS team that's scaling fast. Health scores need to be rebuilt. Renewal forecasting needs to be trusted by Finance. Playbooks exist in theory but aren't operationalized. The data is there (Snowflake, product telemetry, CRM), but it's not connected to the workflows that CSMs run every day. This is not a reporting role. You'll spend most of your time designing systems: building the health score methodology that predicts churn, operationalizing playbooks, and standing up renewal forecasting that leadership and Finance trust. The rest of your time goes to capacity planning, territory design, and partnering with RevOps and Finance to make sure CS metrics are calculated consistently across the business.

What You'll Accomplish:

• Own CS analytics end-to-end: health scoring methodology, renewal forecasting, portfolio segmentation, and the dashboards that leadership and Finance rely on for decision-making
• Design and operationalize playbooks that drive customer outcomes: onboarding workflows, risk intervention sequences, expansion motions, renewal execution
• Use AI tools as part of your daily workflow: automating data pulls, building smarter alerting, finding patterns that manual analysis would miss
• Build and maintain the CS tech stack. Clean data, working automations, tooling the team relies on.

Partner with GTM Systems on shared infrastructure across the revenue stack

• Deliver capacity planning, territory design, and comp modeling that keeps pace with a growing team and portfolio
• Identify patterns across the portfolio: what's driving churn and where onboarding stalls. Turn those into specific actions for CSMs and leadership
• Partner with RevOps and Finance to make sure CS metrics (GRR, NRR, renewal forecasts) are calculated consistently, trusted across the business, and ready for executive reporting

What We Are Looking For:

• 5-8+ years in CS Operations, Revenue Operations, or Business Operations at a B2B SaaS company, with at least 2 years focused on Customer Success
• Hands-on experience building health scores, renewal forecasting models, and portfolio segmentation frameworks
• Strong SQL skills and comfort working directly with data warehouses
• Experience implementing and administering CS platforms, including configuration, workflow design, and driving adoption across a team
• Track record of designing processes that CSMs actually follow
• Ability to translate data into narrative for leadership: what's happening, why it matters, what to do about it
• Comfortable using AI tools (Claude, ChatGPT, Copilot) for analysis, automation, and workflow design

You'll Thrive in This Role If You Have:

• Experience with consumption-based or usage-based pricing models
• Background in legal technology or professional services SaaS
• Familiarity with AI/ML products and the adoption challenges they create
• Experience with CS platforms like Gainsight, Vitally, ChurnZero, or Totango
• Experience with Salesforce or HubSpot CRM administration and reporting.
• Familiarity with Snowflake, Looker, or similar BI/warehouse tools
• Background scaling CS operations at a company growing to $100M+ in ARR

Additional Information

Benefits:

Competitive Salary & Equity 401(k) Program with Employer Matching Health, Dental, Vision and Life Insurance Short Term and Long Term Disability Commuter Benefits Autonomous Work Environment Office Setup Reimbursement Flexible Time Off (FTO) + Holidays Quarterly Team Gatherings In office Perks

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The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Role

We are looking for a Special Projects Lead, Business Strategy & Operations to help scale the impact of Global GTM Data Science and AI Solutions at OpenAI. This role sits at the intersection of strategy, operations, market intelligence, enablement, and execution. You will work across GTM, RevOps, Data Science, and leadership to identify opportunities, drive high-priority strategic initiatives, and help operationalize AI-powered solutions that improve commercial outcomes.

What You’ll Do

• Lead special projects across Global GTM Data Science and AI Solutions, from strategy development through execution.

• Build and scale competitive intelligence capabilities to inform GTM priorities, competitive positioning, and commercial opportunities.

• Own and coordinate business performance updates for the CRO, including executive-ready insights, metrics, and narratives.

• Create enablement materials to support adoption of GTM data solutions and tools across sales and related teams.

• Translate complex analyses and AI capabilities into clear, actionable recommendations for business stakeholders.

• Help define operating rhythms, business review cadences, and scalable processes for the organization.

• Support strategic planning, operating reviews, and key leadership communications.

• Drive ambiguity to clarity on fast-moving, high-priority problems.

• Act as a connector across technical and business teams to ensure AI solutions are practical, adopted, and tied to measurable business impact.

What We’re Looking For

• 8+ years of experience in strategy, business operations, consulting ideally in high-growth technology environments.

• Background in top-tier consulting such as McKinsey, BCG, or Bain, with experience driving strategic and operational initiatives.

• Strong understanding of business performance management, commercial metrics, and executive reporting.

• Experience working closely with RevOps, sales, business operations, or go-to-market leadership.

• Strong market intelligence and problem-structuring skills, with the ability to synthesize internal and external signals into action.

• Ability to create clear scalable enablement materials, executive updates, and strategic communications.

• High level of comfort with AI tools and workflows; ability to quickly understand new technologies and apply them to business problems.

• Clear understanding of SQL / Python to QA outputs of AI generated code.

• Excellent cross-functional leadership skills, with the ability to influence without direct authority.

• Strong analytical and structured thinking, paired with a practical, hands-on approach to execution.

• Exceptional communication skills, including experience preparing materials for executive leaders such as a CRO or senior staff.

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FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

About the team

This team provides operational and functional support to Direct Sales. Delivering support with ad hoc projects, reporting, building and maintaining project and product support while coordinating with sales leadership, program management, marketing, technology and telecom.

What you'll do:

• Generate and provide data for one-time or recurring requests for reports or analysis, communicating available data and delivery date.

• Extract from master system and manipulate data as request by leaders.

• Format data for business use in Excel, Power BI, or SQL

• Deliver daily, weekly, and monthly reports accurately and on schedule.

• Manage employee rosters

• Provide business updates, data analysis, and basic technical assistance to support overall strategic, business and operational planning, performance measurement, monitoring and reporting.

• Create PPT presentations

• Acquire and apply foundational knowledge of the business

Requirements

• 1-3 years of experience in Business Operations, Data and/or Information management, Project Management support / Lean / six sigma (or similar)

• Bachelor’s degree preferred in a business related field

• Fluency in English

• Insurance background (nice to have)

• Advanced Excel, SQL and Power BI

Benefits

This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.

• Comprehensive benefits package.

• Flexible work arrangements (remote and/or office-based).

• You will also enjoy a dynamic and inclusive work culture within a globally renowned group.

• Private Health Insurance.

• Paid Time Off.

• Training & Development opportunities in partnership with renowned companies.

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We are looking for a Business Operations Analyst II to join our team. As a Business Operations Analyst II, you will be responsible for generating and providing data for one-time or recurring requests for reports or analysis, communicating available data and delivery date. You will also extract from master system and manipulate data as request by leaders, format data for business use in Excel, Power BI, or SQL, and deliver daily, weekly, and monthly reports accurately and on schedule.

Responsibilities

• Generate and provide data for one-time or recurring requests for reports or analysis, communicating available data and delivery date.
• Extract from master system and manipulate data as request by leaders.
• Format data for business use in Excel, Power BI, or SQL
• Deliver daily, weekly, and monthly reports accurately and on schedule.
• Manage employee rosters
• Provide business updates, data analysis, and basic technical assistance to support overall strategic, business and operational planning, performance measurement, monitoring and reporting.
• Create PPT presentations
• Acquire and apply foundational knowledge of the business

Requirements

• 1-3 years of experience in Business Operations, Data and/or Information management, Project Management support / Lean / six sigma (or similar)
• Bachelor’s degree preferred in a business related field
• Fluency in English
• Insurance background (nice to have)
• Advanced Excel, SQL and Power BI

Benefits

This position comes with a competitive compensation and benefits package. You will enjoy a dynamic and inclusive work culture within a globally renowned group. You will also have access to private health insurance, paid time off, and training & development opportunities in partnership with renowned companies.

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You will play a critical role in supporting Aladdin's regulatory readiness, commercial execution, and cross-functional change agenda. You will be responsible for monitoring emerging regulation, supporting analysis and impact assessments, contributing to regulatory implementation programmes, and helping define materials that demonstrate Aladdin's operational resilience and compliance posture.

About the team

The Commercial Operations & Transactions team sits within the Aladdin COO organisation and plays a central role in ensuring the commercial, regulatory, and operational integrity of the Aladdin business. The team partners with functions across both Aladdin and BlackRock more generally to support contracting, regulatory readiness, governance processes, and the execution of cross-functional initiatives.

Responsibilities

• Monitor emerging regulation and support analysis and impact assessments
• Contribute to regulatory implementation programmes
• Help define materials that demonstrate Aladdin's operational resilience and compliance posture
• Support broader COO-sponsored initiatives spanning organisational design, office footprint strategy, entity governance, and operational alignment across the EMEA Aladdin Business

Requirements

• 3–5 years' experience in regulatory analysis, operational resilience, COO/business operations, legal/commercial operations, or a related field
• Strong analytical skills with ability to interpret regulatory text, contractual language, and operational documentation
• Excellent written and verbal communication skills, including preparing materials for senior stakeholders
• Ability to manage multiple workstreams and maintain high attention to detail
• Familiarity with regulatory or operational frameworks (e.g., outsourcing rules, resilience regimes, etc)
• Strong interpersonal skills with the ability to work across various teams
• Proficiency in English required; additional languages desirable

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation.

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As a Principal, AI Strategy and Operations Program Manager, you will serve as a high leverage, important contributor to the broader strategic and operational needs of MAI. This role includes organizing high impact decision forums, coordinating cross functional execution of model development programs, and translating insights into recommendation memos for leadership, while helping to shape MAI's overarching strategy and align resources and governance across teams.

Responsibilities

• Gather competitive and market intelligence on other AI labs and approaches, synthesize insights into succinct briefs, and translate them into recommendation memos for leadership.
• Drive decision cadence and governance organizing and facilitating high-impact forums (e.g., model strategy reviews, councils, and executive decision reviews), and ensuring follow-through and accountability.
• Ensure high-quality decision materials by curating pre-reads, pressure-testing narratives, and managing stakeholder feedback loops so presentations and artifacts are evidence-based, crisp, and board-ready.
• Coordinate cross-functional execution of key priorities, partnering with teams to remove blockers, escalate risks, and keep initiatives on schedule.
• Build and steward relationships across internal teams and external partners, representing MAI's model development priorities in cross-Microsoft forums and helping align strategy, resources, and governance.

Qualifications

• Master's Degree in Business Administration or related field AND 3+ years consulting, investment banking, and/or program management experience OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 4+ years consulting, investment banking, and/or program management experience OR equivalent experience.
• 5+ year(s) experience working in investment banking or a consultancy firm in the capacity of an Associate, Analyst, Consultant or equivalent, or otherwise as a Program Manager.
• 3+ years' experience in Strategy, Management Consulting, and/or Finance.
• Business Strategy IC5 – The typical base pay range for this role across the U.S. is USD $130,900 – $251,900 per year.
• Business Strategy IC4 – The typical base pay range for this role across the U.S. is USD $106,400 – $203,600 per year.

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You will own the vision and roadmap for Replit's GTM systems—including CRM and CPQ—while partnering closely with Finance and Legal on adjacent billing, order management, and revenue recognition workflows. You'll lead a growing team of systems professionals and collaborate across Sales, Marketing, Engineering, and other stakeholders to deliver scalable solutions that support both day-to-day commercial operations and board-level reporting.

This is a role for someone who has built and scaled GTM systems at organisations generating billions in revenue, understands the rigor required for public company controls and compliance, and thrives at the intersection of technology strategy and business operations.

Responsibilities

• Define and execute the long-term vision and roadmap for Replit's GTM systems, with direct ownership of CRM and CPQ platforms
• Own the Salesforce platform strategy and architecture, ensuring it scales to support complex enterprise sales motions, consumption-based pricing models, and multi-geo operations
• Partner with Finance, Legal, and Deal Desk on billing, order management, and revenue recognition systems and workflows, ensuring GTM systems feed accurate and timely data into downstream processes
• Establish systems and controls that meet public company reporting standards, including SOX-readiness for GTM-related processes and data flows
• Build, mentor, and lead a high-performing team of GTM systems professionals, fostering a culture of operational excellence and continuous improvement
• Drive cross-functional alignment across Sales, Marketing, Finance, Legal, and Engineering to ensure systems investments support business priorities and regulatory requirements
• Evaluate, select, and integrate best-in-class technologies into the revenue tech stack, making thoughtful build-vs-buy decisions as the organisation scales
• Develop data governance frameworks and ensure data integrity across all GTM systems, enabling reliable forecasting, pipeline management, and revenue reporting
• Leverage AI and automation to enhance system capabilities, reduce manual processes, and unlock productivity gains across revenue-generating functions
• Establish and maintain strong vendor relationships, negotiating contracts and managing third-party implementation partners

Requirements

• 15+ years of experience in GTM systems, revenue operations, or business systems, with at least 7 years in a leadership role managing teams
• Have built and scaled GTM systems infrastructure at organisations generating $1B+ in annual revenue
• Possess deep expertise in Salesforce architecture, including experience with enterprise-scale implementations supporting complex sales processes and integrations
• Have hands-on experience partnering on quote-to-cash processes (billing, order management, revenue recognition) and understand how CRM and CPQ systems integrate with downstream financial workflows
• Have direct experience supporting public company reporting requirements, SOX compliance, and audit readiness for GTM-related systems and controls
• Demonstrate a track record of effective cross-functional partnership with Finance, Legal, Sales Leadership, and Engineering teams
• Bring strong people leadership skills with experience building and developing teams in fast-paced, high-growth environments
• Can seamlessly move between strategic planning and hands-on technical problem-solving
• Communicate complex technical concepts clearly to executive and non-technical audiences

Bonus Qualifications

• Active Replit user with understanding of developer tools and coding platforms
• Experience at a high-growth SaaS company or developer-focused platform
• Background in finance, accounting, or business operations
• Experience with sales enablement and training programs
• Experience with consumption-based or usage-based revenue models in addition to traditional SaaS contract structures
• Bring familiarity with modern revenue tech stacks including tools like Stripe, Metronome, Nue.io, Workday Financials, or similar platforms
• Have experience integrating AI/ML capabilities into business systems to drive automation and predictive insights
• Hold relevant certifications such as Salesforce Architect credentials
• Have experience with international GTM operations and multi-currency, multi-entity commercial systems

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Location

San Francisco

Employment Type

Full time

Location Type

On-site

Department

Research

Compensation

• $226K – $285K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.

About the Role

As a Supply Chain Manager, Material & Partner Management on the Robotics team, you will own the operational and business relationships that enable our manufacturing partners and critical suppliers to execute reliably across development builds and production ramps. You will serve as the primary interface to partners, guiding capacity planning, materials readiness, and delivery commitments to ensure builds can happen on schedule.

Responsibilities

• Partner Management & Operating Cadence

• Own end-to-end relationships with key manufacturing partners (CM/JDM/ODM) and critical suppliers, spanning executive alignment through regular operational execution

• Run joint business operation cadences: planning and capacity reviews, materials readiness checks, and QBRs, with clear owners, actions, and follow-through

• Serve as the business partner interface across Engineering, Quality, and Technical Ops to keep execution aligned and unblocked

• Build Planning & Material Readiness

• Drive build planning and materials readiness with partners by confirming capacity, long-lead coverage, promise dates, and readiness gates for program ramp

• Own partner-side material pipelining and readiness visibility, surfacing risks early and driving mitigation plans

• Performance Management, Escalations, and Issue Resolution

• Manage partner performance using scorecards and readiness metrics (delivery, quality, responsiveness, readiness health) and lead corrective actions when performance falls below bar

• Lead cross-functional escalation and issue resolution for build blockers (shortages, late parts, quality escapes), coordinating Engineering, Quality, and Technical Ops

• Drive durable closure on recurring issues by tightening processes, owners, and partner accountability mechanisms

• Build continuous improvement programs with partners to increase yield, reliability, documentation quality, and repeatable processes

• Commercial Ownership: SOWs, Contracts, and Business Operations

• Own the business relationship with major partners, including commercial alignment and ongoing operational management

• Develop Statements of Work (SOWs) and drive contract development and review in partnership with Legal

• Oversee partner business operations such as contracts, payments, and commercial commitments, ensuring alignment to build execution and materials readiness

You might thrive in this role if you:

• Have owned execution with CM/JDM/ODM partners and can drive materials readiness against build plans and ramps

• Are great at running partner cadences (readiness reviews, issue triage, QBRs) with clear owners and follow-through

• Can assess build schedules + receiving ladders, make a confident on-time call, and

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San Francisco

Employment Type

Full time

Department

Compensation

• $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth.

You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world.

In this role, you will:

• Work within User Operations and across OpenAI to leverage AI/LLMs across the organization. While this role goes beyond just leveraging technology, it will be at the root of this role (as it is the root of our company)

• Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives

• Thrives in chaos, and relentlessly drives program structure conducive to progress and execution.

• Work with product, engineering, and data teams to uncover and address key operational challenges and growth/scaling opportunities within the support organization, such as automation, process optimization, and enhanced self-service options.

• Deep dive into the critical drivers of our support operations and identifying opportunities for optimization and innovation.

• Partner with other members of the go-to-market organization, product, and partnerships to launch new initiatives – helping think through strategic impacts, executing on operational components, and driving change management.

You might thrive in this role if you:

• Have 8+ years of experience in business operations, strategy, venture capital, private equity, consulting. You have a history of high impact work in a technical environment.

• Are non-traditional – this role will require leveraging technology and concepts that are not yet established in the world (some of which you will produce yourself). “Traditional” operations may not fully apply here

• Are comfortable operating at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors.

• Have extensive experience in taking end-to-end ownership of large, ambiguous problems, and breaking them down into clear, actionable plans.

• Have direct experience engaging with executives and senior leaders to influence and drive strategic decisions.

• Are highly analytical, with strong skills in data modeling and operational forecasting to drive insights and decision-making.

• Possess excellent communication and collaboration skills and are skilled in influencing stakeholders across all levels of the organization.

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Location

San Francisco

Employment Type

Full time

Department

Workplace

Compensation

• $248K – $275K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Real Estate & Workplace (REW) team is responsible for shaping how OpenAI’s physical environments enable innovation, collaboration, and growth. We oversee global real estate strategy, workplace operations, design & construction, and employee experience across a rapidly expanding footprint.

As OpenAI scales globally, REW plays a critical role in creating spaces that enable our team members to do the best work of their lives.

About the Role

The Strategy & Operations Manager is responsible for ensuring the REW organization operates cohesively as we scale. This role translates strategy into sequencing, governance, alignment, and change management across multiple functions including People, Finance, IT, Security, and Legal.

This is not a traditional project management role. It is a system-level integrator role that shapes how the organization moves.

This is an in office role (5 days a week) based in San Francisco, CA. Relocation is available.

In this role you will:

• Translate REW strategy into clear priorities, sequencing, and execution plans across a fast-scaling org.

• Design and run operating cadences and governance forums that drive clarity, speed, and accountability (without adding bureaucracy).

• Lead cross-functional alignment across REW and key partners (People, Finance, IT, Security, Legal), surfacing tradeoffs and driving timely decisions.

• Drive change management for major workplace and real estate initiatives, including comms, rollout planning, and adoption follow-through.

• Identify recurring friction points (process, ownership, dependencies) and implement lightweight systems to remove blockers and improve coordination.

• Support enterprise-scale initiatives, including new business needs and M&A integration, ensuring REW operating rhythms scale with growth.

• Build simple, repeatable frameworks (planning, decision-making, operating metrics) that help the organization move predictably at speed.

You’ll thrive in this role if you have:

• 8+ years of experience in strategy, operations, program leadership, or business operations

• Experience designing operating models, governance forums, or cross-functional coordination systems

Demonstrated success scaling complex organizations in high-growth or high-ambiguity environments

• Proven ability to influence senior stakeholders and align competing priorities

• Strong executive communication skills, including structured memo writing and decision frameworks

• High judgment with the ability to balance speed, risk, and organizational health

• Low ego, high ownership, and a systems-oriented mindset

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco; New York City; Remote - US; Seattle

Employment Type

Full time

Department

Compensation

• San Francisco, New York, Seattle $302K – $335K • Offers Equity

• Remote - US The base pay offered may vary depending on multiple individualized factors, including market location. $280K – $315K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidates.

In this role, you'll:

• Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan

• Lead our enterprise prospects’ journeys from consideration to successful deployment

• Partner with solutions and research engineering to build and execute complex customer programs and projects

• Own a consumption revenue target

• Manage consumption revenue forecasts

• Analyze key account metrics to create reports and provide insights to internal and external stakeholders

• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies

• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering

• Support the recruitment and onboarding of other teammates

• Support the development of company culture

We're seeking someone with experience including:

• 14+ years selling platform-as-a-service and/or software-as-a-service

• Achieving revenue targets >$2M per year for more than 3 years

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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What you'll do

• Build measurement and accountability frameworks that connect Brand, Communications, and Social Impact work to enterprise priorities and outcomes, including clear success metrics and operating rhythms.
• Facilitate annual and quarterly planning, helping teams translate strategy into focused priorities, measurable goals, and clear tradeoffs.

What you need

• You bring 8 or more years of relevant experience, or equivalent experience, in strategy, brand, communications, business operations, consulting, or a related field, ideally within a large, matrixed organization.

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What you'll do

The Senior Operations Management Specialist plays a vital role in supporting our growing FinTech business operations across global markets. This position serves as a key liaison between multiple internal departments and external partners, ensuring seamless operational workflows, accurate documentation, and efficient business processes.

Working within the Business Operations team, you will collaborate with various departments including Marketing, IT, Finance, Legal, and Compliance to support our diverse partner ecosystem—including Merchants (Global and China Market), 3rd party pins distributors or master resellers, and Resellers (RGDH platform).

What you need

• Communication Excellence: Exceptional writing and communication skills in both Mandarin and English languages (written and verbal)
• Execution Capability: Strong execution ability with proven track record of completing tasks accurately and on time
• Technical Proficiency: Proficient in Microsoft Office Suite, with advanced skills in Microsoft Excel (formulas, pivot tables, data analysis)
• Attention to Detail: Meticulous approach to documentation and data management
• Organizational Skills: Excellent time management and ability to prioritize multiple tasks
• Problem-Solving: Analytical mindset with ability to identify issues and propose solutions
• Interpersonal Skills: Professional demeanor and ability to work effectively with diverse teams and stakeholders
• Adaptability: Flexible and able to thrive in a fast-paced, evolving environment

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What you'll do

Whether you're passionate about engineering, motorsport management, data analysis, or business operations, our Graduate Programmes offer the opportunity to launch your career within one of the world's leading motorsport organisations.

• Work alongside some of the most experienced and respected professionals in the industry, gaining hands-on experience across a wide range of high-performance motorsport projects.

What you need

• A degree in a relevant field, such as engineering, business, or data analysis.
• Strong communication and teamwork skills.
• A passion for motorsport and a willingness to learn.

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