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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_dcc8a1d6-5a5"},"title":"Implementation Director","description":"<p>Asia &amp; Middle East Technology Our team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people&#39;s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.</p>\n<p>In this role, you will define and own the overall implementation and cutover strategy, ensuring alignment across business and technology. You will develop comprehensive plans covering parallel run, big bang migration, and contingency scenarios. You will also lead execution of cutover activities, including worst-case scenario planning, rehearsals, and post-go-live hypercare operating model.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Defining and owning the overall implementation and cutover strategy</li>\n<li>Developing comprehensive plans covering parallel run, big bang migration, and contingency scenarios</li>\n<li>Leading execution of cutover activities, including worst-case scenario planning, rehearsals, and post-go-live hypercare operating model</li>\n<li>Ensuring robust mitigation steps for risks and issues</li>\n<li>Bringing together complex dependencies across all workstreams</li>\n<li>Ensuring BAU change is interlocked with the programme in broader implementation planning</li>\n</ul>\n<p>To be successful in the role, you should have technology expertise in delivering Big Bang migrations on key services, experience of leading post implementation activities and Incident Management, highly effective communication skills, business impact expertise, and driving partnership across Business, internal Technology and third party teams.</p>\n<p>You&#39;ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. 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This is an early and high-impact role: you’ll be the regional owner for adapting centrally developed playbooks and programs to local markets, executing community activations on the ground, and identifying net-new opportunities that support a B2C2B growth motion across Europe.</p>\n<p>You’ll work in close partnership with the central Community team in the US, which leads overall program operations, playbook development, and strategic direction. Your focus will be on market-specific execution, customization, and expansion — collaborating with EMEA sales, marketing, and product leads to develop the market entry and expansion strategy for community programs, and identifying which programs to deploy where and when based on regional priorities. Beyond adapting existing programs, you’ll be expected to identify and champion net-new opportunities — whether that’s a format, partnership, or activation that meets a specific need or gap in a local market that centrally developed playbooks don’t yet address.</p>\n<p>The core of this role is scaling a community flywheel — recruiting and supporting local ambassadors, running recurring events, and converting community engagement into measurable business impact. 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