This role involves working across multiple functions (IBEX, IT, Sales, Brands, Compliance) to balance the immediate demands with future capabilities needed to deliver the US Business strategy.

The Associate Director will shape and deploy ongoing evolutions in AZ's CRM capability, especially with respect to enhancements in our omnichannel capabilities.

In exchange for a fast-paced environment, this role offers significant opportunities for leadership exposure and professional development.

Accountabilities:

• Strategic brand alignment: Possess a deep understanding of brand strategy, performance drivers, and unmet needs to co-create high impact initiatives for customer-facing teams.

• End-to-end orchestration: Coordinate across all IBEX stakeholders to deliver integrated, end-to-end solutions that align with brand objectives and field execution.

• Innovation: Partner closely with IT to maximise adoption and effectiveness of AstraZeneca technology solutions across customer-facing roles.

• Testing, deployment, and change governance: Plan, execute, and govern testing and deployment activities for new and enhanced CRM capabilities, ensuring readiness and minimal disruption.

• Process optimisation: Continuously identify and prioritise opportunities to streamline processes and improve efficiency across workflows and systems.

• Outcome orientation: Focus on business outcomes and customer-facing productivity to demonstrate impact beyond deployment.

• US market representation and scalability: Represent US market needs in 'CRM of the Future' initiatives and share best practices with global teams to shape scalable, market-relevant solutions.

Required skills:

• Bachelor's degree; preferably in a relevant subject area.

• 5+ years of pharmaceutical/biotech experience.

• Experience with Veeva, Salesforce or other CRM platforms.

• Ability to influence others without authority.

• Previous experience in a cross-functional, collaborative, problem-solving team environment.

Preferred skills:

• Pharmaceutical sales experience.

• Experience with development and support of CRM or other technology capabilities.

• Thought leader on current capability-building best practices.

• Knowledge of sampling as well as digital marketing and engagement capabilities.

• Proven capability in influencing a diverse network of senior leaders and stakeholders.

XML job scraping automation by YubHub

The role reports to the Chief Financial Officer (CFO). This role will be a Hybrid role based in our Brisbane, California headquarters.

Accountable for Financial Planning and Analysis, business partnering, and finance operations maintaining clear financial controls and compliance.

Develop the financial frameworks for our commercial launches, including revenue forecasting, COGS analysis, and go-to-market spend optimisation.

Lead the Annual Operating Plan (AOP) process, rolling quarterly forecasts, and long-range strategic planning models, scaled by technology.

Build and maintain a detailed financial model to forecast future performance, report budget to actuals.

Influence key decisions by delivering high-value financial analysis that highlight root causes of variance, trends, and identify actionable opportunities to invest, reduce costs, and mitigate risks.

Create actionable KPI dashboards specific to a commercial-stage diagnostic company, such as test volume, ASP, and COGS per test.

Increase the speed and efficiency of our FP&A efforts driving the timely delivery, quality, and transparency of information to support business decisions.

Proactively partner with the senior leadership team and cross-functional stakeholders to align financial objectives with our business strategy and drive key decision-making.

Identify and manage financial risks monitoring market conditions, developing risk mitigation strategies, and implementing relevant programs.

Proactive collaboration with leaders within the finance organisation to align systems, processes, and initiatives to enable seamless support.

Drive the implementation, buildout, and continuous improvement of key financial systems, such as ERP, planning and budgeting systems, and business intelligence tools.

Champion the application of AI, machine learning, and automation to increase efficiency and enhance predictive accuracy in our models.

Lead financial diligence for potential partnerships, acquisitions, or strategic initiatives.

Participate in audit committee activities as needed.

XML job scraping automation by YubHub