Key responsibilities include:

• Driving clinical demand, education, and sales by developing, coordinating, and executing a strategic business plan for key customers in both the contracted account and community settings.
• Building deep understanding of disease state, unmet needs, and treatment options to effectively educate healthcare professionals and business stakeholders on the unique benefits of assigned Women's Health products.
• Demonstrating expertise and knowledge of disease state, the marketplace, competitors, industry, and cross-functional activities/plans as well as possessing analytical rigor to anticipate and identify business opportunities and challenges.
• Prioritizing sales and educational activities in accounts that produce highest ROI in both unit and revenue growth.
• Partnering with the Area Business Development Lead and monitoring contract performance and ensuring completion of quarterly customer business review meetings on top priority accounts.
• Supporting implementation of pull-through initiatives that accelerate demand and contract performance on contracted accounts and also priority accounts such as IDNs, Academic Medical Centers, etc.
• Penetrating established accounts to gain additional market share for product portfolio.
• Effectively discovering and addressing account needs with compelling messages and solutions.
• Executing at a high level of communication and teamwork within your area squad.
• Taking ownership and demonstrating being fiscally responsible of your territory budget including Professional Education Budget, Displays/Conference, and all resources.
• Developing and executing a comprehensive strategic and tactical territory sales business plan utilizing data reporting platforms including quarterly plan to achieve overall sales and revenue goals for all promoted products.
• Delivering results by collaborating and partnering within your Squad; with Squad leader, peers, Medical Team, and all applicable internal stakeholders to execute/develop/improve and implement sales strategies.
• Documenting all field activities in Veeva Irep.
• Demonstrating procedural proficiency and knowledge of clinical data for all products.
• Demonstrating procedural proficiency of all pricing and customer access channels that support portfolio.
• Partnering with targeted physicians/centers to develop referral networks for portfolio.
• Ensuring that all assigned employee training is completed and up-to-date.
• Operating strictly within the corporate code of conduct and compliance guidelines.

To be successful in this role, you will need to have:

• A Bachelor's degree or 10 years of relevant sales experience in competitive landscapes in lieu of a Bachelor's degree.
• Strong negotiation skills with in-depth knowledge and experience in contract negotiations, strategy, understanding of contract terms and conditions, and relationship management skills.
• Excellent verbal and written communication, problem-solving, and interpersonal skills.
• Demonstrates solutions-oriented approach and ability to influence without authority.
• Valid Driver's license with clean driving record.
• Up to 50% travel.

Preferred qualifications include:

• Minimum of two years of sales experience; Medical device & Pharmaceutical;
• Bilingual is strongly preferred;
• Ob/gyn specialty experience;
• Strong knowledge of healthcare management, compliance, payer landscape, market, and competitive landscape, commercial, and government channels;
• Strong analytical skills with the ability to create and interpret financial models.

Employees can expect to be paid a salary of between $112,000 - $168,000. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

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Provide excellent customer services by supporting the RBWM business with account enquiries and ongoing account maintenance. Act as a customer interface with Service Delivery and ensure that customers' needs are met by executing facilities efficiently and accurately.

Operational Excellence: Assist line managers to highlight process deficiencies and recommendations. Contribute to identifying work improvements to automate, centralize, and migrate to ensure high efficiency in servicing customers. Eliminate non-value-added work without increasing risk to the bank.

Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by remaining compliant with and ensuring awareness of Audit and Group requirements and other internal guidelines.

Qualifications:

• Min diploma holder with 1 year work experience in a relevant field
• Independent worker with the ability to multitask, work under pressure, and meet tight deadlines
• Good time management
• Excellent customer service orientation
• Good communication skill
• Strong capacity to handle details and workflow processes efficiently and effectively
• Strong competency in Microsoft Office (esp word and excel)
• Fluent in Vietnamese. Having bilingual capability (English/Mandarin) will have an added advantage

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As a Customer Experience Advisor, you will be responsible for providing our customers with support through various channels, including phone, email, and chat. You will work cross-functionally with peers and upper management to solve complex escalations and enhance the customer journey.

Key responsibilities include:

• Providing best-in-class experiences for our consumers
• Managing inbound communications for product, service, leads, and support requests
• Resolving and handling incoming customer advocacy cases through to resolution
• Delivering a white glove customer experience through all available methods of communication

We're looking for someone with an associate degree or higher, previous experience in a call center environment, automotive, luxury retail, or sales, and fluency in English. Bilingual is a plus.

If you have a passion for customer experience and being the ambassador of a brand, tech savvy with knowledge of call center and telephony systems, and excellent verbal and written communication skills, we'd love to hear from you.

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We are seeking a highly motivated General Accountant to join our finance team. As a General Accountant, you will be responsible for taking over tasks from our external accountants, supporting the full accounting cycle for multiple entities, and ensuring compliance with tax and reporting requirements.

Responsibilities

• Support the accounting process (general, auxiliary, analytical) for multiple entities, including cash, real estate, income, payroll, and intercompany transactions
• Transition accounting tasks from external providers to internal processes
• Prepare monthly, quarterly, and annual closings in a timely and accurate manner
• Ensure compliance with tax and social security obligations (VAT, corporate income tax, payroll taxes, etc.) in collaboration with local advisors
• Contribute to the preparation of local statutory financial statements in France and abroad
• Work closely with statutory auditors and support audit processes
• Optimize and automate accounting and financial workflows by improving use of tools (ERP, billing systems, TMS, etc.)

Requirements

• Degree in Accounting or Finance (DCG, DSCG, Master’s degree, or equivalent)
• 2–5 years of professional experience, including at least 2 years in an accounting firm
• Strong knowledge of the French accounting standards (PCG)
• Bilingual in French and English (spoken and written)
• Excellent analytical and problem-solving skills
• Highly organized, detail-oriented, and able to prioritize effectively
• Proactive mindset with the ability to suggest and implement process improvements

Benefits

• Competitive cash salary and equity
• Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company
• Sport: Enjoy discounted access to gyms and fitness studios through our Wellpass partnership
• Transportation: Monthly contribution to a mobility pass via Betterway
• Health: Full health insurance for you and your family
• Parental: Generous parental leave policy
• Visa sponsorship
• Coaching: We offer BetterUp coaching on a voluntary basis

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You will handle a variety of tour and inspection types , including Open Home, Private, and Occupied Tours , and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors.

Responsibilities:

• Own and manage all tours and inspections scheduling operations in designated U.S. markets
• Monitor new listings and ensure Open Home tours are scheduled within 2 days of publication
• Coordinate multiple types of tours & Inspections (Open Home, Private, Occupied, and Virtual) while aligning with peak time windows and lead preferences
• Manually add and invite leads from various platforms (Zillow, Apartments.com, Zumper, etc.) to scheduled tours & Inspections
• Collaborate with internal and external tour & Inspections hosts, ensuring they have full tour context and access instructions
• Capture and manage potential resident attendance and interest data from each tour
• Ensure accurate and timely tour follow-ups by triggering internal support tickets
• React promptly to tour feedback and report urgent issues on Slack for resolution
• Schedule inspections through an automated bidding system (1099 tour hosts, Showami, or Inspectify)
• Maintain strong adherence to SLAs, with quick lead response and tour resolution timelines

Requirements:

• 1–3 years of experience in operations, scheduling, or customer service (real estate experience is a plus)
• Strong communication and coordination skills
• Experience working remotely and independently
• Comfortable with Google Workspace, Slack, and calendar-based task management

Nice to Have:

• Familiarity with real estate platforms (Zillow, Showami, Apartments.com)
• Prior experience with property management or scheduling field service teams
• Bilingual (English/Spanish)

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The Community Outreach Specialist is responsible for assisting with community and corporate outreach for Johnston Health. They provide clinical support and health and wellness education at events on behalf of Johnston Health, working closely with the Community and Corporate Outreach Coordinator and Corporate Health Consultant.

Responsibilities:

• Provide clinical support at events, including blood pressure screenings, glucose screenings, and taking vitals.
• Educate members of the community on health and wellness topics on behalf of Johnston Health.
• Work closely with the Community and Corporate Outreach Coordinator.
• Assist the Corporate Health Consultant for WellnessWorks at Johnston Health with health events and on-site health services and clinics for enrolled WellnessWorks employers.
• Participate in community events such as health fairs, business expos, community festivals, and community forums as a representative of Johnston Health.
• Assist with telehealth clinics on the Mobile Outreach Unit by registering patients, taking vitals, and connecting with telemedicine providers on behalf of the patients presenting for care.
• Possess an ongoing familiarity with all aspects of Johnston Health programs and services.
• Maintain current knowledge of wellness trends and programs by attending workshops, in-service training, and actively participating in Johnston Health's community events.
• Support the Community Outreach Coordinator with events and programs related to meeting the standards for Commission on Cancer accreditation.
• Assume an active role in the planning and executing of new corporate & community outreach programs.
• Support the maintenance and growth of existing outreach programs.
• Foster good stewardship of Community Outreach Fund and provide information regarding the use of its funds to the Foundation as requested.
• Maintain a good driving record and ability to drive the Mobile Outreach Unit.
• Perform other duties as requested.

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At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments.

Our offerings include le Chat, the AI assistant for life and work.

Role Summary

Calling for all super motivated accountants with 2-5 years of experience in cabinet d'expertise comptable looking to transition to industry. You will join the finance team to help internalize accounting operations while supporting Mistral AI’s rapid growth.

Responsibilities

• Support the accounting process (general, auxiliary, analytical) for multiple entities, including cash, real estate, income, payroll, and intercompany transactions

• Transition accounting tasks from external providers to internal processes

• Prepare monthly, quarterly, and annual closings in a timely and accurate manner

• Ensure compliance with tax and social security obligations (VAT, corporate income tax, payroll taxes, etc.) in collaboration with local advisors

• Contribute to the preparation of local statutory financial statements in France and abroad

• Work closely with statutory auditors and support audit processes

• Optimize and automate accounting and financial workflows by improving use of tools (ERP, billing systems, TMS, etc.)

About You

• Degree in Accounting or Finance (DCG, DSCG, Master’s degree, or equivalent)

• 2–5 years of professional experience, including at least 2 years in an accounting firm

• Strong knowledge of the French accounting standards (PCG)

• Bilingual in French and English (spoken and written)

• Excellent analytical and problem-solving skills

• Highly organized, detail-oriented, and able to prioritize effectively

• Proactive mindset with the ability to suggest and implement process improvements

Benefits

• Competitive cash salary and equity

• Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company

• Sport: Enjoy discounted access to gyms and fitness studios through our Wellpass partnership

• Transportation: Monthly contribution to a mobility pass via Betterway

• Health: Full health insurance for you and your family

• Parental: Generous parental leave policy

• Visa sponsorship

• Coaching: we offer BetterUp coaching on a voluntary basis

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This is a rare opportunity to shape tax strategy at one of Europe's fastest-growing AI companies, navigating a broad scope of use cases across multiple jurisdictions.

Responsibilities:

Tax Compliance & Risk Management:

• Lead the timely and accurate preparation and filing of all tax returns (corporate income tax, VAT/GST/sales tax, payroll tax, local levies).
• Collaborate with local tax advisors and authorities (e.g. French DGFiP) to resolve interpretative or novel tax issues.
• Oversee implementation and documentation of transfer pricing strategies.
• Ensure tax compliance across our global footprint - including permanent establishments, subsidiaries, and share-based compensation.

Tax Planning & Strategy:

• Develop and execute international tax strategies to minimize risk and optimize tax credits (incl. R&D tax credits).
• Monitor changes in global tax regulations (e.g. US CFC & PFIC rules, OECD/G20 BEPS updates) and assess business impact.
• Advise leadership on the tax implications of strategic business decisions and cross-border transactions.

Research & Advisory:

• Provide proactive, data-driven tax recommendations to senior management.
• Analyze tax implications in key areas: new market entry, product launches, global hiring, and M&A activity.

Process Optimization & Tools:

• Design and implement scalable tax processes, controls, and timelines.
• Select and roll out the best tax monitoring and compliance tools.
• Establish tax reporting foundations from scratch with clear documentation and audit readiness.

IFRS Tax Accounting:

• Prepare and reconcile IFRS tax positions (current and deferred).
• Bridge accounting vs fiscal results and support effective tax rate (ETR) reconciliation and disclosures.

About you:

• 8–10+ years of experience in international taxation with a generalist scope
• Strong command of international tax law and cross-border structures.
• Previous experience in a tech company with global operations.
• Hands-on, problem-solving mindset; autonomous and accountable.
• Knowledge of IFRS tax accounting (DTA/DTL, uncertain tax positions, etc.).
• Experience working in a fast-growing startup environment.
• Familiarity with setting up tax tech tools and automations.
• Bilingual in French and English (spoken and written)

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Within the Rolling Stock Directorate, responsible for the rolling stock of our TGV trainsets, we are looking for a Deputy Maintenance Planning Manager with responsibility for the following missions:

Railway Operations Safety

Ensure compliance with maintenance standards and safety processes. Guarantee the quality of maintenance data in the CMMS (Computerized Maintenance Management System).

Quality and Performance

Lead and monitor the unit's performance indicators. Analyze workshop performance against maintenance planning.

Fleet Planning and Management

Supervise the execution of Fleet Management planning activities. Optimize workload distribution across maintenance sites.

Management

Manage the continental planning team. Train and develop the team's skills.

Standards and Procedures

Manage the documentation required for trainset management. Contribute to updating standards and planning processes.

Requirements

• 5 years of experience in maintenance management or railway planning.
• A Master's degree in engineering or equivalent; comparable experience will also be considered.
• Initial team management experience is a plus.
• Bilingual French–English. Knowledge of Dutch is a plus.

What We Offer

• Minstens 5 jaar ervaring in onderhoudsbeheer of spoorwegplanning.
• Een masterdiploma in ingenieurswetenschappen of gelijkwaardig; gelijkwaardige ervaring wordt eveneens in aanmerking genomen.
• Eerste ervaring in teammanagement is een pluspunt.
• Tweetalig Frans–Engels. Kennis van het Nederlands is een plus.

We are looking for a Deputy Maintenance Planning Manager to join our team. If you have the required skills and experience, please apply.

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As a Community Manager, you will be part of a thriving community of community professionals, and will have the opportunity to develop your skills and career alongside a diverse, global team.

Responsibilities

• Review all incoming community interactions on different social media platforms and communicate directly with players.
• Respond to comments and player queries in a timely manner.
• Create engaging content for social media.
• Build in-depth reports on community growth and engagement, and propose improvements based on those findings.
• Assist the developer by collating and reporting on player feedback.
• Help foster and maintain a safe and welcoming environment for a game community.
• Moderate discussions and comments following set community guidelines.
• Proactively suggest new ways to grow and care for your community.
• Create and update corresponding documentation as needed.

Requirements

• Minimum of 2 years' experience of community management/social media in gaming on a professional basis.
• Excellent written and verbal communication skills in English.
• Bilingualism (particularly English with French, Spanish or German) is a plus.
• Passionate about video games and social media.
• Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...).
• Expertise with social listening and social management best practices.
• Experience managing or moderating a thriving gaming community.
• Higher education in marketing, business administration, communication, adult education, or related fields.

Benefits

• As a remote role, we offer flexibility and a nice work-life balance.
• Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
• We work on exciting projects with global brands.
• Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

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As a Community Manager, you will be part of a thriving community of community professionals, and will have the opportunity to develop your skills and career alongside a diverse, global team.

Responsibilities

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
• Responding to comments and player queries in a timely manner.
• Creating engaging content for social media.
• Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
• Assisting the developer by collating and reporting on player feedback.
• Helping foster and maintain a safe and welcoming environment for a game community.
• Moderating discussions and comments following set community guidelines.
• Proactively suggesting new ways to grow and care for your community.
• Creating and updating corresponding documentation and as needed.

Requirements

• Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
• Excellent written and verbal communication skills in English.
• Bilingualism (particularly English with French, Spanish or German) is a plus.
• Passionate about video games and social media.
• Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...)
• Expertise with social listening and social management best practices.
• Experience managing or moderating a thriving gaming community.
• Higher education in marketing, business administration, communication, adult education, or related fields.

Benefits

• As a remote role, we offer flexibility and a nice work-life balance.
• Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
• We work on exciting projects with global brands.
• Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

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Responsibilities:

• Create, convert, and export different subtitle formats and prepare deliverable assets
• Understand client-specific protocols and adhere to all special instructions
• Perform full technical quality control on both English and non-English subtitle files
• Prepare and send communications to internal departments and 3rd party vendors regarding project specs, revisions, and approvals
• Create backup files for client archival purposes
• Interact with Keywords Studios and Keywords Global Team and/or Project Team on a project per project basis
• Assist resources to solve problems and answer queries in a constructive and timely fashion

Requirements:

• 3 years of professional subtitling experience
• Solid technical understanding of subtitling tools required, Wincaps, EZtitle, Spot, etc.
• Knowledge of different subtitles/closed captioning formats such as SCC, SRT, STL, PAC, TTML (.dfxp, .xml, .ttml)
• Fluency in English a must – spoken and written, bilingual highly preferred
• Previous subtitle localization experience preferred
• Must have strong interpersonal skills
• Pay great attention to detail in all projects
• Must be highly organized and able to work in a fast-paced global team environment
• Must also be able to work independently and as a team player
• Ability to follow detailed instructions and concisely document processes
• Ability to work flexible hours if and when necessary

Benefits:

• Freelance working pattern
• Remote work arrangement
• Opportunity to work with a global team
• Competitive pay

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Responsibilities:

• Work closely with Japan local leadership team and collaborate with regional/global HR leaders/teams to develop and execute HR plans that will support the Keywords operations and business' growth strategy in Japan.
• Provide leadership support and guidance to Japan People and Culture team as they deliver the services to all the stakeholders in a timely and efficient manner.
• Design and implement programs and initiatives to enhance employee experience, productivity and efficiency that will enable business growth.
• Oversee the design and implementation of learning and development programs to support the ongoing professional and personal development needs of employees and leaders.
• Execute a genuine hands-on approach in monitoring the employee pulse/sentiments and driving effective action planning to ensure high level of employee engagement.
• Analyze trends in compensation and benefits; researches, proposes and execute appropriate total rewards programs to ensure that the organization attracts and retains top talent.
• Plan, manage and control the HR operational budget in the location.
• Serve as advocate of corporate culture and leadership principles, EVP and talent initiatives.
• Design and implement health and well-being strategy aligned to employee and business needs.
• Manage the performance review process, ensuring quality feedback that is aligned with needed personal and professional development.
• Support and mentor managers on the application of appropriate performance management and in handling employee issues and work-related conflicts, ensuring all procedures are applied in line with policy and legislation.
• Oversees the employer branding, talent sourcing and talent acquisition strategy in the location to support the business growth goals.
• Harmonize HR processes, policies and procedures across businesses, studios and entities.
• Ensure legal and statutory compliance in all segments of the business and people and culture- related processes.
• Advise managers and employees on the interpretation and application of policies and procedures.
• Proactively mitigate and manage legal risks and deal with any that arise.

Requirements:

• Relevant degree in Human Resources, Psychology, Management or related discipline
• At least three (5) years of experience within a similar role
• Solid understanding of Japan working and corporate practices, employment legislation and labor standards
• Generalist HR capability at a senior level, self-driven and highly motivated
• Capable, comfortable and experienced in collaborating with onshore and off-shore leaders and teams
• Have experience building and developing an HR team and maintaining/enhancing culture in a global and culturally diverse business environment
• Bilingual – proficient in Japanese and English language
• Motivated self-starter who is comfortable taking charge and driving things forward
• Highly detail orientated but with an ability to prioritize work, connect the dots and see the big picture
• Capable of delivering strategic initiatives but equally comfortable completing tactical deliverables
• Comfortable working closely with local leadership team with limited support
• Confident in his/her abilities and able to communicate ideas and viewpoints to all levels of the organization
• Competitive salary package with bonus
• Flexible work hours
• Ability to work remotely with working from the office few days in a week (hybrid work set-up)

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At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry.

Job Purpose

The Territory Business Manager will grow Valvoline market share within the assigned region, increasing distribution and portfolio penetration while ensuring national strategy execution through distributors. This role will find, develop and strengthen business partnership with key customers and/or distributors while developing their capabilities and ensuring their alignment.

How You Make an Impact (Job Accountabilities)

• Meet sales, profit and A/R or DSO targets. Measure, trigger and deploy actions as needed, lead internal and external team towards the goal.
• Channel management: Own the distributor relationship; develop and lead execution of distributor annual business plan; contracting; conduct business performance reviews; sell in/out data mining.
• Marketing local execution and leadership: Pricing intelligence; promotion planning; competitor benchmarking; activations, Valvoline marketing programs execution; Mkt Coop planning, implementation and control; mechanics activations and brand building activities.
• Train and develop distributor sales reps, managers and customers / Face to face with regional key accounts and mechanics.
• Prospect and get on board new distributors where needed in the assigned region.
• Lead and coordinate internal x-functional teams (supply, CS, mkt, technical, legal) to ensure a world-class customer experience and aligning resources and focus towards meeting our goals.
• Internal reporting, self-training and administrative tasks.
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)

• Minimum of 7 years of experience in distributor sales within the automotive after-market industry.
• Previous experience in a multinational company.
• Automotive market and applications knowledge and experience required; lubricants experience preferred
• Bilingual in Spanish and English
• Customer Focus and Results Oriented
• Business Developer and entrepreneurial spirit
• Strong negotiation skills
• Self-confidence
• Flexibility and sense of urgency
• Analytical skills, organizational agility and critical thinking
• Drive and persistence
• High tolerance to frustration
• Interpersonal effectiveness
• Basic Financial Skills
• High Microsoft Office effectiveness
• Powerful presentation and communication skills

Competencies Desired

• Strategic Account Management – Ability to build and execute medium- and long-term growth plans with key accounts, balancing revenue, profitability, and brand positioning.
• Commercial & Financial Acumen – Strong understanding of P&L drivers, trade investment, pricing architecture, margin management, and ROI analysis.
• Category & Portfolio Management – Ability to analyze assortment performance, identify gaps vs competitors, and optimize portfolio by size, SKU and price laddering.
• Data-Driven Decision Making – Advanced use of sell-in / sell-out data, forecasting, pricing benchmarking, and performance analytics to trigger actions.
• Negotiation & Influence – Ability to lead structured negotiations with distributors and key accounts, protecting profitability and long-term positioning.
• Stakeholder Management – Ability to influence cross-functional teams and align internal resources to support commercial objectives.
• Execution Discipline – Strong follow-up, ownership and ability to translate strategy into measurable execution in the field.
• Change Leadership – Ability to drive new standards, processes and ways of working within distributor networks.
• Resilience & Emotional Maturity – High tolerance for pressure, rejection and complex commercial environments while maintaining professionalism.
• Communication & Executive Presence – Ability to present to senior distributor management and internal leadership with clarity and confidence.

Working Conditions / Physical Requirements / Travel Requirements

• Remote-based role with responsibility for managing the assigned territory.
• Frequent face-to-face business meetings with distributors, key accounts and workshops within the territory.
• Regular field visits to ensure execution excellence and relationship development.
• Performance-driven commercial environment with high autonomy and accountability
• 50–70% travel within assigned region (depending on territory size). Occasional national travel for sales meetings, training or regional reviews.

Benefits That Drive Themselves

• Health insurance plans (medical, dental, vision)
• Health Savings Account (with employer base deposit and match)
• Flexible spending accounts
• Competitive 401(k) with generous employer base deposit and match
• Incentive opportunity
• Life insurance
• Short- and long-term disability insurance
• Paid vacation and holidays
• Employee Assistance Program
• Employee discounts
• PTO Buy/Sell Options
• Tuition reimbursement
• Adoption assistance

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Strategic Customer Success Manager - German Speaking

Location

London

Employment Type

Full time

Location Type

Hybrid

Department

CommercialCustomer Success

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the centre of successful organisations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

• Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers

• As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users

• You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users

• You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite

• Ideal for an individual who wants to expand their career with a fast-growing software company

About you...

• Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS

• Experience in managing a Book of Business along with KPIs

• A track record in managing risk, forecasting, and identifying growth opportunities

• Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services

• Successfully onboarding new clients and building key relationships in the first critical months and beyond

• Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance

• Light video editing using the Synthesia platform

• Retention and growth of our enterprise clients

• Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities

• You need to be German Native / Bilingual Proficiency

• You are based in Europe

At Synthesia we expect everyone to...

• Put the Customer First

• Own it & Go Direct

• Be Fast & Experimental

• Make the Journey Fun

You can read more about this in this public Notion page

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer...

• A competitive salary + stock options in our fast-growing Series D start-up.

• Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

• 25 days of annual leave + public holidays in the country where you are based.

• Cycle to work scheme (London).

• Regular socials.

• Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK)

• A generous referral scheme.

• Pension contribution/salary sacrifice.

• Work from home set up.

• A huge opportunity for career growth as you'll help shape a market-defining product.

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We are seeking a detail-oriented and organised staff accountant to join our finance team. The ideal candidate will play a crucial role in supporting our accounting department by managing various financial tasks, ensuring accuracy in financial reporting, and assisting with the overall financial health of the organisation. This position requires proficiency in accounting software and a solid understanding of accounting principles.

Primary Responsibilities and Tasks

1. Work closely with the CFO to prepare and distribute all financial reports and disclosure to the CEO and HQ.

1. Assist with the invoicing process and reconcile accounts receivable, interacting with customers for any questions or issues.

1. Capable to manage multiple companies accounting and locations.

1. Assist with accounts payable function, bills entry, vendor payments.

1. Assist with account, credit cards and bank reconciliations.

1. Reconcile intra-Group balances.

1. Assist with statutory payroll and process payroll in a timely manner.

1. Assist with the budgeting and forecast process.

1. Prepare ad hoc reports as needed by management.

1. Assist with special projects or other duties as requested.

1. Support the change in financial processes and procedures in accordance with business developments and Group guidelines.

Job Requirements

• Academic education in Accounting, Finance or Economics

• 3-4 years of relevant working experience – a background in Audit is a strong plus

• Knowledge of USGAAP

• Strong analytical, organisational, and problem-solving skills

• Attention to detail, ability to prioritise responsibilities to meet deadlines

• Strong interpersonal skills, ability to effectively communicate with people at all levels and from various backgrounds and cultures

• High proficiency in Excel is required

• Experience with NetSuite is preferred

• Bilingual in English and Spanish is preferred

Benefits

• 401(k) matching

• Dental insurance

• Disability insurance

• Employee discount

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

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What you'll do

This position exists to generate sales opportunities and quotations with new and existing business partners. Role will include making appointments & calling on current and potential customers with intent of obtaining Requests for Quotation, Interfacing effectively to convey project/RFQ requirements with HTA Internal Staff and Business partners for cost & quotation development, project planning and set-up, and presenting internally, as well as to business partners.

What you need

• Bilingual Japanese reading, writing & speaking
• Advanced Microsoft excel, power point skills
• Strong analysis, negotiation and quotation skills
• Strong verbal kills to lead meetings, conduct interviews, articulate issues and concepts, and to effectively present to peers and management

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