This role requires a design leader who has extensive experience designing for mobile apps and responsive web products, bringing consistency, craft, and clarity across platforms. You must be comfortable alternating between high-level UX strategy, pixel-level detail, and customer discovery. You’ll partner with Product, Engineering, Marketing, and Data Science to deliver intuitive, artist-first experiences that drive growth, retention, and label partner success.

Responsibilities:

• Define and articulate a multi-platform UX strategy spanning iOS, Android, and web.
• Establish a unified design language and systems that scale across mobile and desktop experiences.
• Champion simplicity, accessibility, and consistency across all surfaces.

Hands-On Design Execution (Player/Coach):

• Deliver high-quality designs and prototypes for mobile apps and web interfaces, demonstrating mastery of platform-specific interaction patterns.
• Lead critical product surfaces including onboarding, distribution tools, subscription areas, analytics, payments, and artist monetization features.
• Collaborate directly with engineers to ensure designs are technically feasible and implemented with high fidelity across platforms.
• Coach designers on mobile UI patterns, responsive design, gesture-based interaction, and layout systems.

User Research & Customer Insight:

• Conduct user interviews, usability tests, concept evaluations, and surveys across mobile and web contexts.
• Build a deep understanding of how artists and label partners use our products across devices.
• Turn insights into product opportunities, UX improvements, and roadmap guidance.
• Evangelize research findings across executives and cross-functional teams.

Team Leadership & Operations:

• Manage, mentor, and develop a small but high-impact UX/UI design team.
• Establish design critique rituals, quality standards, and platform-specific guidelines for mobile and web.
• Implement design ops practices to streamline workflows, improve velocity, and reduce design debt.
• Build career paths, growth plans, and structures for scaling the UX function.

Cross-Functional Partnership:

• Collaborate tightly with Product and Engineering to shape requirements, define success metrics, and plan releases across mobile and web.
• Work with Data Science, Artist Relations, and Marketing to create culturally resonant, data-informed experiences.
• Influence roadmap and prioritization using clear UX rationale and customer insights.

Knowledge, Skills and Abilities:

• Strong project management skills and ability to prioritize work to successfully balance several work streams at a time.
• Ability to pay meticulous attention to detail and possess a deeply pro-active, hands-on mentality.
• Possess deep appreciation and sensitivity towards people, culture, and values.
• Ability to execute on priorities with a strong sense of urgency, ownership, and accountability.
• Ability to handle confidential and sensitive information with tact, diplomacy, and discretion.
• Proactive collaborator among various stakeholders and peers.
• Personable, smart, passionate, and optimistic.

Minimum Qualifications:

• 8+ years of UX/UI or product design experience for consumer-facing mobile apps (iOS + Android) and responsive web products.
• 3+ years managing designers or leading design teams.
• Strong portfolio showing high-quality cross-platform design work, including flows, visual systems, and interaction patterns.
• Demonstrated experience as a hands-on designer and player/coach.
• Expertise in user research, usability testing, customer discovery, and insight synthesis.
• Proficiency with Figma, prototyping tools, mobile design systems, and responsive layout frameworks.
• Exceptional communication and storytelling capabilities.

Preferred Qualifications:

• Experience in creator platforms, music tech, digital media, or marketplace ecosystems.
• Familiarity with experimentation/analytics systems (A/B testing, funnels, behavioral data).
• History of partnering deeply with engineering teams to ship mobile and web features at scale.
• Ability to coach designers across mobile interaction patterns, responsive best practices, UX writing, visual craft, and systems thinking.

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Responsibilities:

• Drive ideation, strategy, and execution of scaled lifecycle campaigns across email and in-product notifications to drive core business outcomes.
• Identify customer needs, ideate solutions to improve user experience, and generate ongoing user-driven insights to inform campaign strategy and optimization.
• Leverage marketing automation, behavioral data, and ML-based techniques to create personalized experiences at scale.
• Analyze trends, develop actionable insights to optimize against targets, and socialize relevant learnings across the organization.
• Collaborate closely with key stakeholders across Growth, Product, Engineering, Data Science, Analytics, Sales, and Marketing.

Requirements:

• 7+ years of work experience
• 5+ years of experience in a marketing role designing and launching campaigns
• 3+ years of experience analyzing and taking action on the performance of marketing campaigns
• 3+ years of experience writing marketing briefs
• 3+ years of experience leveraging data and ML-driven techniques

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We're seeking a highly experienced, self-starting, and innovative Senior AI Product Designer to join the Gemini App Team. As a key member of our team, you will work hand-in-hand with engineers, research scientists, and product managers to design and build intuitive solutions to help people around the world use Google’s best AI models to enrich their lives and realize their potential.

Responsibilities:

• Architect intuitive AI experiences: Lead the design of user interfaces and consumer experiences for Gemini across diverse platforms and modalities, ensuring natural and efficient interaction.
• Key contributor to product strategy: Collaborate with Product and Engineering to define product strategy and influence key cross-functional decisions that drive positive user outcomes.
• Innovate through user-centered design: Translate user needs, technical understanding and business requirements into groundbreaking design solutions that amplify people’s capabilities and enrich their lives.
• Design with systems-thinking approach: Apply a systems-thinking approach to design user interfaces, understanding the impact of individual components and features on the overall AI-powered experience, optimized for AI's probabilistic nature and multimodal capabilities.
• Craft visually compelling interfaces: Create high-fidelity visual designs, encompassing layouts, typography, color palettes, and iconography, that are aesthetically pleasing and highly usable.
• Motion and interaction design: Design engaging interactions and fluid interfaces, utilizing tools like Origami Studio, Principle, and Protopie, and create motion designs that enhance user experience and effectively communicate complex information.
• Bridge design and technology: Leverage technical understanding to use system instructions and diverse prototyping methods, simulating model responses to inform design requirements and approaches.
• Champion design innovation: Stay current on the latest design trends and technologies, in consumer technology, generative AI and natural language processing, and leverage this knowledge to innovate.
• Design for ethical and societal impact: Consider the intricate interplay of AI models, user interface, ethical considerations, and societal impacts to develop responsible solutions.

Minimum Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• 7+ years of experience designing user interfaces for complex software applications, with specific experience designing for conversational AI / LLMs.
• A robust portfolio showcasing fluency in visual, motion, and interaction design skills, with specific examples of work specific to AI-powered interfaces and interactions and for leading consumer applications.
• Proficiency in designing user-centric experiences across diverse platforms (web, desktop, mobile), with a strong understanding of how to adapt AI interactions to different device contexts.
• Demonstrated expertise in designing intuitive and engaging interactions for AI-driven products.
• Demonstrated expertise in guiding cross-functional teams through ideation, validation, and iteration processes, transforming abstract ideas into shippable product.
• Familiarity with behavioral data and strong capability to create data-driven designs, while being equally capable of moving forward in the absence of data.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Principle.
• Excellent communication and collaboration skills with the ability to listen, articulate positions, and challenge partners with new product design thinking.
• Mastery in presentation and storytelling capabilities with the ability to communicate effectively to leadership and cross company teams.
• A strong systems thinker with a passion for creating innovative and user-centered AI design solutions. Ability to understand the broader implications of AI technologies and design experiences that are ethical, accessible, and impactful.
• Demonstrated experience thriving in a startup environment, comfortable with the ambiguity, rapid iteration, and resourcefulness required to deliver impactful designs in a fast-paced, evolving landscape.

Preferred Qualifications:

• Demonstrated ability to foster divergent design thinking and translate complex AI concepts into user-centered product visions.
• Proven experience in shepherding radical ideas that leverage AI to create truly transformative product experiences.
• Experience prototyping interactive experiences using tools like Figma, ProtoPie, or Framer.
• Experience with front-end development technologies (HTML, CSS, JavaScript).
• Experience driving product impact through close collaboration with user research, including expertise in user research methodologies for AI product evaluation.
• Experience mentoring more junior teammates, but note this is not a manager role.

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At Electronic Arts, we're driving the strategy and implementation of important initiatives for EA's players to connect them to one another and to the games they love to play. These initiatives include the EA app and Franchise-specific webstores.

As a Product Manager for Player Relationship Management, you will be the strategic architect of the player lifecycle. You will build systems that foster deep, long-term relationships with our global community. Your mission is to turn every player interaction into a meaningful, personalized experience that drives loyalty and growth.

Responsibilities

• Lifecycle Strategy: Own the end-to-end player lifecycle strategy, focusing on deeper engagement, retention, and monetization.
• CRM & Automation: Define the roadmap for player-facing CRM tools, automated messaging, and bespoke experiences (e.g. VIP) for our most engaged community.
• Data-Driven Personalization: Sophisticated player segmentation targeting and personalized game content.
• Cross-Functional Collaboration: Collaborate with Marketing and Game Studios to ensure events and communication plans are aligned with key in-game and regional moments.
• Experimentation: Design and execute A/B tests on engagement features, reward structures, and notification strategies to optimize player lifetime value (LTV).

Qualifications

• Experience: 3-5 years of Product Management experience, ideally within gaming.
• Domain Expertise: Understanding of consumer/user lifecycle, and/or CRM systems.
• Analytical Rigor: Metric definitions, analytical tooling and interpretation of complex behavioral data and trends.
• Communication: Ability to translate complex technical or data insights into actionable strategies for both creative and technical teams.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Data Science

Compensation

• $266K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The UX Research team is a small team with outsized impact across OpenAI. We sit at the intersection of users, product, and safety—helping ensure that powerful AI systems are built responsibly and grounded in real human needs.

Our work informs critical product decisions across OpenAI. We partner closely with product, design, engineering, and leadership to bring clarity to complex questions—often in fast-moving spaces where norms and best practices are still being defined.

This role is based in San Francisco, CA. We operate on a hybrid model with 3 days in the office each week and offer relocation assistance.

In this role, you will:

• Design and execute quantitative research across the product lifecycle, from foundational understanding to concept validation, prototyping, and usability evaluation.

• Partner with product managers, designers, engineers, and data scientists to identify high-impact opportunities where quantitative insights can meaningfully shape product decisions.

• Lead rigorous, customized studies that answer both strategic and tactical questions, using methods such as surveys, experiments, and behavioral data analysis.

• Translate complex data into clear, actionable recommendations that drive alignment and decision-making across teams.

• Apply strong survey methodology and statistical rigor to ensure findings are valid, reliable, and decision-ready.

• Influence product direction through close cross-functional collaboration and clear, audience-appropriate storytelling.

You might thrive in this role if you have:

• 5+ years of experience working in user experience research, market research, data science, and/or a related field with a strong focus on quantitative methods.

• Expertise in quantitative research, with proficiency in statistical analysis, experimental design, survey methodology, and behavioral data analysis.

• Strong data analysis skills using tools such as SQL and Python.

• Exceptional written and verbal communication skills, with the ability to influence decision-making at all levels.

• Proven experience leading quantitative research projects that have made a lasting impact on product and design decisions.

• Experience working with senior stakeholders.

• A drive for excellence and the ability to consistently raise the bar.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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