7203380b-a7c Software Engineer (L3) Infrastructure We are seeking a Software Engineer (L3) Infrastructure to join our Developer Platform Experience team under Platform Engineering. As a key member of our team, you will help users interact with Twilio's internal developer platform, manage our software taxonomy and cloud infrastructure inventory, accelerate developer productivity via self-service tools, and drive adoption of engineering best practices throughout the company.

In this role, you will develop, test, and deploy backend, frontend, and client-side applications for internal use at Twilio. You will collaborate with teammates and guest contributors via peer reviews, planning exercises, and pair programming. You will also mentor junior engineers as necessary, write tickets, testing plans, and runbooks for the team, as well as internal documentation for users.

You will support internal users and ensure system uptime by participating in a 24x7 weekly on-call rotation. You will continuously improve Twilio's internal developer platform interfaces, local development tools, and platform onboarding processes. You will independently own medium-sized features, authoring specifications and designs for features of moderate complexity.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

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]]> full-time senior remote CAD $132,640.00 - CAD $165,800.00 Typescript, Python, Go, Terraform, Bash, AWS cloud environment, Relational database concepts and operations, 5+ years of full-time job experience in a software engineering role, Prior experience working with a platform engineering focus in a software engineering organization, Strong opinions on developer experience and local development best practices, Familiarity with front-end web application development and frameworks such as React, Angular, or Vue, Familiarity with internal developer platform frameworks such as Backstage, OpsLevel, Cortex, or Battlestar, Fluency with AI platforms such as Claude, ChatGPT, and/or Copilot to accelerate software development Engineering Technology Twilio https://logos.yubhub.co/twilio.com.png Twilio provides communication solutions to businesses and empowers developers to craft personalized customer experiences. https://www.twilio.com/ https://job-boards.greenhouse.io/twilio/jobs/7767260 Remote - Canada 2026-04-18