You will design data models, prototype internal tools, and implement agent-driven workflows using our internal data infrastructure, system integration tooling, Scale's proprietary AI platform, and emerging AI tools.

Key responsibilities include designing and developing end-to-end agent-driven workflows, building scalable data models and pipelines, partnering with stakeholders to translate business requirements into technical requirements, and collaborating with engineering teams to develop internal tools.

Ideal candidates will have 5+ years of experience in data analytics, analytics engineering, or data science roles, expert knowledge of SQL and Python, and experience building internal tools, automation systems, or data products.

Compensation packages at Scale include base salary, equity, and benefits, with a base salary range of $200,000-$250,000 USD for this full-time position in San Francisco.

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More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer --------------- AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role -------- As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services.

You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions.

You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more.

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do ------------

• Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
• Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
• Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
• Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
• Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (
• Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
• Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
• Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
• Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
• Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
• Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
• Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring --------------

• 5+ years of experience in software engineering or SDET roles with an emphasis on software development.
• Strong programming skills in Python (preferred), Java, or JavaScript.
• Experience testing distributed, cloud-native SaaS systems and APIs.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
• Understanding of non-deterministic systems and probabilistic testing approaches.
• Experience building test frameworks and scalable automation systems.
• Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
• Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Strong collaboration skills with the ability to work across distributed teams and time zones.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.

• Frontend: Vue3, React.
• AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is $150,500-$175,250 CAD.

Why Join Dialpad ---------------

• Work at the center of the AI transformation in business communications.
• Build and ship agentic AI products that are redefining how companies operate.
• Join a team where AI amplifies every employee’s impact.
• Competitive salary, comprehensive benefits, and real opportunities for growth.

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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You will operate specialized test equipment and software, often running on Linux-based systems, to validate product integrity. This will require a strong ability to read, understand, and meticulously follow complex engineering documentation, along with basic proficiency in Linux environments.

If you are someone who demonstrates exceptional attention to detail, a methodical approach, and a strong commitment to quality and compliance within a highly regulated manufacturing and test environment, then this role is for you.

This position also requires flexibility to travel approximately 50% of the time (about one week on and one week off).

As an ATP Technician Specialist, you will:

• Perform routine and specified Acceptance Test Procedures (ATPs) on advanced electro-mechanical, optical, or software-driven systems.
• Operate, calibrate, and monitor various specialized test equipment, fixtures, and tools, including executing ATPs via command-line interface or custom applications on Linux platforms.
• Accurately and completely record all test results, observations, and data in designated documentation systems, ensuring traceability and compliance.
• Clearly document and report any non-conforming products, test failures, or out-of-tolerance conditions to engineering, quality, and leadership.
• Adhere strictly to all quality management system requirements, safety protocols, and company policies, including maintaining confidentiality relevant to the Roadrunner Program.
• Perform intermediate troubleshooting and initial fault isolation of test failures under guidance.
• Collaborate effectively with engineering, production, and quality assurance teams to ensure seamless product flow and resolution of test anomalies.
• Contribute to team knowledge by assisting in the training or mentorship of new technicians as needed.
• Maintain constant awareness and strict compliance with all relevant ITAR regulations, export control policies, and program-specific security protocol.

Required qualifications include:

• Strong ability to read, understand, and meticulously follow complex engineering drawings, schematics, wiring diagrams, and detailed test procedures.
• Intermediate proficiency with various test and measurement equipment (e.g., digital multimeters, power supplies, oscilloscopes) or a strong aptitude to learn.
• Basic computer literacy, including navigation, file management, and executing pre-defined commands/scripts within a Linux (Ubuntu) environment.
• Ability to operate precision hand tools and basic mechanical/electrical assembly tools.
• Exceptional attention to detail and a methodical, organized approach to tasks.
• High degree of integrity, professionalism, and accountability, especially when handling critical data and products.
• Excellent verbal and written communication skills for clear technical reporting and team collaboration.
• Ability to frequently lift, carry, or otherwise move objects weighing up to 30 pounds (e.g., equipment, supplies, products), with or without reasonable accommodation.
• Ability to travel up to 50% as needed.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

Preferred qualifications include:

• Previous experience working in an AS9100 or other defense/aerospace certified quality system.
• Familiarity with Electrostatic Discharge (ESD) protocols and cleanroom procedures.
• Basic understanding of IPC standards (e.g., IPC-610, J-STD-001).
• Prior experience with data acquisition software or test automation systems.

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Key responsibilities include:

Design and develop custom tooling, fixtures, and jigs to support manufacturing operations across multiple product lines Design integrated end of arm tooling for manufacturing operations that demand high quality and repeatability Create detailed technical drawings, 3D models, and specifications for tool fabrication using advanced CAD software Troubleshoot and resolve tooling-related issues in production environments to minimize downtime Collaborate with cross-functional teams including design engineers, manufacturing engineers, and production staff to integrate tooling solutions with manufacturing systems Conduct failure analysis on tooling and implement design improvements to enhance performance and durability Manage tooling budgets, vendor relationships, and outside fabrication of specialized tooling Support continuous improvement initiatives aimed at reducing costs and improving manufacturing throughput Ensure all tooling designs comply with safety standards and regulatory requirements

Requirements include:

Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or related technical field 5+ years of experience in manufacturing tooling design and implementation Expert capability with 3D CAD software (NX, SolidWorks, Inventor, or CATIA) Demonstrated experience with tooling design for precision manufacturing processes Knowledge of machining processes, materials properties, and manufacturing methods Expert in GD&T (Geometric Dimensioning and Tolerancing) Eligible to obtain and maintain an active U.S. Secret security clearance

Preferred qualifications include experience in defense, aerospace, or other high-reliability manufacturing environments, knowledge of automation systems and integration with tooling solutions, and familiarity with lean manufacturing principles and Six Sigma methodologies.

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The ideal candidate will have a proven track record of significantly improving Overall Equipment Efficiency through sophisticated automation enhancements and successful collaboration on new product development. If you are someone who has an analytical mindset, a relentless drive for continuous improvement in OEE, and excellent collaboration skills to work effectively across teams, then this role is for you.

This role will be based temporarily at Santa Ana, CA for a 3-month training period before transitioning to Asheville, OH.

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Key responsibilities include:

• Championing continuous improvement projects to maximise yield, cycle time, and availability of equipment.
• Working hand-in-hand with process engineering and maintenance teams to resolve equipment issues, improve equipment reliability, and provide technical guidance.
• Supporting operations to aggressively ramp newly launched products to full-scale production.
• Developing Scada systems to monitor, gather, and process real-time production data.
• Performing in-depth root cause analysis for equipment failures and implementing robust corrective and preventive actions to enhance system reliability and uptime.

Requirements include:

• A Bachelor's degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, or a related technical field.
• 5+ years of experience in a manufacturing environment, specifically focused on equipment engineering, automation, or reliability.
• Demonstrated expertise in programming and troubleshooting PLCs (e.g., Allen-Bradley, Siemens), HMIs, and industrial automation systems.
• Strong understanding of robotics, motion control systems, and mechanical/electrical subsystems in a production setting.
• Proven ability to lead and execute continuous improvement initiatives (e.g., Lean, Six Sigma) resulting in measurable OEE gains.
• Strong troubleshooting and problem-solving skills with the ability to implement effective solutions quickly.
• Excellent problem-solving abilities, analytical skills, and attention to detail.
• Experience working in a fast-paced, high-volume manufacturing environment.
• Eligibility to obtain and maintain an active U.S. Secret security clearance.

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You'll be instrumental in building out the infrastructure for a new production line supporting a next-generation jet, including selecting and deploying capital equipment, implementing hardware and software tools, and establishing robust production systems.

Working across engineering, supply chain, and production, you'll ensure smooth integration of new technologies and provide mentorship to other engineers.

This role is ideal for someone who thrives on cross-functional impact, technical leadership, and factory-scale execution.

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This position operates at the intersection of engineering and manufacturing, enabling rapid hardware iteration by transforming complex digital designs into precision-machined components,often under aggressive timelines and evolving requirements.

As part of a fast-paced prototype machining environment, you will work directly with design, manufacturing, and test engineers to bring early-stage concepts to life. Unlike traditional production roles, this position emphasizes adaptability, creativity, and speed.

You will routinely machine first-of-their-kind parts, refine processes in real time, and contribute to design decisions through hands-on feedback and Design for Manufacturability (DFM) insights.

Success in this role requires deep technical expertise in multi-axis CNC machining, along with the judgment to balance precision, efficiency, and urgency.

You will be expected to independently manage complex jobs from programming through final inspection, while also navigating shifting priorities and incomplete data.

The ability to problem-solve on the fly,whether addressing tolerance challenges, optimizing toolpaths, or developing quick-turn fixturing,is essential.

This role also carries a leadership component. As a Level 4 machinist, you will help set the standard for technical excellence on the shop floor, mentor less experienced team members, and contribute to building scalable prototype machining processes that support rapid product development.

Your work will directly impact the speed, quality, and success of Shield AI’s hardware programs.

Responsibilities:

• Program, set up, and operate 3-, 4-, and 5-axis CNC machines for prototype and short-run parts
• Develop and optimize CAM programs and G-code for speed, flexibility, and precision
• Interpret CAD models, drawings, and GD&T to determine optimal machining strategies
• Collaborate directly with design engineers to provide DFM (Design for Manufacturability) feedback
• Execute rapid iteration cycles, including same-day or next-day part turnaround when required
• Design and implement quick-turn fixturing and workholding solutions
• Troubleshoot machining challenges in real time (tooling issues, deflection, tolerance stack-ups)
• Select appropriate cutting tools, feeds/speeds, and strategies for a wide range of materials
• Support first article inspection and ensure parts meet design intent and quality standards
• Document setups and processes while maintaining flexibility for evolving designs
• Mentor junior machinists and help elevate team capability
• Maintain a strong focus on safety, quality, and mission urgency

Work Environment:

• Fast-paced R&D and prototype machine shop
• Frequent priority shifts based on engineering and mission needs
• High-mix, low-volume work with constant design iteration
• Hands-on role requiring close collaboration with cross-functional teams

Requirements:

• High school diploma or GED required; technical certification or associate degree in machining/CNC preferred
• 7–10+ years of CNC machining experience, including advanced programming and setup
• Proven expertise in multi-axis machining (3-, 4-, and 5-axis)
• Advanced proficiency with CAM software (e.g., Mastercam, Fusion 360, or equivalent)
• Strong ability to read and interpret complex blueprints and GD&T
• Demonstrated experience machining tight-tolerance, high-precision parts
• Deep understanding of cutting tools, feeds/speeds, and material behavior (e.g., aluminum, steel, titanium)
• Ability to create, edit, and optimize G-code programs
• Extensive experience with setup, fixturing, and workholding design
• Proven troubleshooting skills for machining issues, tool wear, and process inefficiencies
• Experience with quality inspection tools (micrometers, calipers, etc.)
• Strong knowledge of safety standards and manufacturing best practices
• Ability to work independently with minimal supervision and manage multiple priorities

Preferred Qualifications:

• Associate’s or bachelor’s degree in Manufacturing Engineering, Mechanical Engineering, or related field
• Experience in aerospace, defense, or medical device manufacturing (high-mix, tight-tolerance environments)
• Familiarity with 5-axis simultaneous machining and advanced toolpath strategies
• Experience with CAD modeling (SolidWorks, NX, etc.)
• Knowledge of fixture and tooling design, including custom workholding solutions
• Experience with post-processor editing or customization
• Exposure to automation systems (robotics, pallet pools, lights-out machining)
• Understanding of lean manufacturing, Six Sigma, or continuous improvement methodologies
• Experience using ERP/MES systems (e.g., Palantir, JobBOSS, MaintainX )
• Familiarity with AS9100, ISO 9001, or other quality management systems
• Ability to collaborate in DFM activities, mentor junior team members, or provide technical guidance
• Strong documentation skills for setup sheets, work instructions, and process standardization
• Experience in machining exotic or difficult-to-machine materials (e.g., Inconel, titanium alloys, composites)

Salary and Benefits:

• Pay within range listed + Bonus + Benefits + Equity
• Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

How to Apply:

Please submit your application through our website.

Note: All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits.

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Key responsibilities include: Defining the Bill of Process and manufacturing sequence for assigned subassemblies or cells. Mapping MBOM to operations, tooling needs, and process controls. Building ergonomic workstations (height/reach zones, shadow boards, calibrated torque tools, ESD controls, POU materials). Creating visual, operator-ready Work Instructions with torque specs, PPE, inspection points, and MES revision control. Conducting time studies, computing takt/CT, identifying bottlenecks, and leading kaizen improvements. Establishing standardized work, visual controls, job aids, and layered audit systems; iterating with operators. Capturing shop-floor lessons learned defects, build issues, tooling feedback, and driving root cause and corrective action. Partnering with Quality on in-process checks, error-proofing, and FAI readiness. Implementing ECOs, validating process updates, and maintaining work instructions accordingly.

Required qualifications include 7+ years of experience in manufacturing engineering, production systems, process development, or assembly engineering, as well as a Bachelor's degree in Mechanical, Industrial, Mechatronics, or related STEM field.

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You'll be instrumental in building out the infrastructure for a new production line supporting a next-generation jet, including selecting and deploying capital equipment, implementing hardware and software tools, and establishing robust production systems.

Working across engineering, supply chain, and production, you'll ensure smooth integration of new technologies and provide mentorship to other engineers.

This role is ideal for someone who thrives on cross-functional impact, technical leadership, and factory-scale execution.

Responsibilities:

• Act as a technical leader across programs, owning the design and optimization of high-impact manufacturing processes.
• Drive the scale-up of our flagship product line, balancing throughput, quality, and cost.
• Lead the manufacturing engineering effort for launching a new production line for a larger and more capable jet.
• Develop CPD/Fibersim definitions & producibility assessments for composite parts.
• Scope and deploy critical production infrastructure, including manufacturing equipment, tooling, and hardware/software systems.
• Engage with vendors to source and integrate capital equipment, production tools, and automation systems.
• Mentor engineers and production personnel to build organizational capability and technical depth.
• Champion cross-functional initiatives that standardize and improve manufacturing performance at scale.

Qualifications:

• Bachelor's degree in Engineering, or a related field, or relevant experience.
• 7+ years of experience in manufacturing engineering, with a focus in rapid growth environments.
• Proficiency in CAD software (Solidwork, NX, or CATIA).
• Experience with Composite Part Design (CPD), or Fibersim, and Generative Shape Design (GSD).
• Experience in owning the scale of production processes in a startup or rapid-growth environment.
• Strong understanding of manufacturing composites processes, including machining, lamination, and/or assembly.
• Experience with process improvement methodologies, such as Lean Manufacturing or Six Sigma.
• Demonstrated ability to work in a fast-paced, high-pressure environment and adapt to changing priorities.

Preferred Qualifications:

• Knowledge of quality standards, such as AS9100 or ISO 9001.
• Familiarity with advanced manufacturing technologies, such as additive manufacturing or automation systems.
• Knowledge of ERP/MRP systems and data-driven decision-making in a manufacturing context.
• Hands-on experience with manufacturing equipment and tooling design.
• Strong project management skills, including experience managing multiple priorities and deadlines.

Salary and Benefits:

• Pay within range listed + Bonus + Benefits + Equity
• Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Notes:

• Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.
• All offers are contingent on a cleared background and possible reference check.
• Military fellows and part-time employees are not eligible for benefits.

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This role sits at the intersection of product, growth, and creative, and is ideal for someone who thrives in fast-moving environments where the technology is as ambitious as the mission.

Key Responsibilities:

• Define and drive product positioning, messaging frameworks, and win themes across Saronic's portfolio of autonomous surface vessels and software capabilities

• Own and implement marketing campaigns designed to further audience understanding of Saronic's core capabilities

• Work closely with growth to help maintain a library of product marketing collateral including presentation decks, slick sheets, capability briefs, and other materials

• Partner closely with the product team to deeply understand platform capabilities, roadmap priorities, and technical differentiators , and translate them into customer-facing value propositions

• Collaborate with the growth and business development teams to ensure marketing materials directly support capture efforts, proposals, and customer engagements

• Work with the creative team to brief and produce high-quality visual assets, graphics, and multimedia content that support product marketing initiatives

• Own and contribute to product-related web copy, ensuring messaging is consistent, current, and optimized for target audiences

• Support trade show and event presence by helping define key content themes and overall participation strategy

• Track and analyze the effectiveness of product marketing efforts, iterating based on customer feedback and market response

Qualifications:

• 5+ years of product marketing experience, preferably in defense, aerospace, or other highly technical industries

• Demonstrated ability to distill complex, technical subject matter into clear, persuasive messaging for non-technical and semi-technical audiences

• Exceptional writing and editing skills

• Experience producing marketing collateral for government or defense customers, including familiarity with how defense procurement and capture processes work

• Track record of close collaboration with product management, engineering, and sales/BD teams

• Self-starter comfortable operating in a high-velocity startup environment

• Bachelor's degree in marketing, communications, engineering, or a related field

• U.S. citizenship required

Preferred Qualifications:

• Strong visual sensibility and experience briefing creative teams on asset production

• Familiarity with defense contract vehicles, proposal support, and the language of government buyers

• Experience with platforms such as Salesforce or similar CRM/marketing automation systems

• Experience working in high-growth startup environments

• Ability to operate autonomously and collaborate across technical and non-technical teams

• Active security clearance is helpful but not required

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services

• Saronic pays 100% of the premium for employees and 80% for dependents

• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

• Time Off: Generous PTO and Holidays

• Parental Leave: Paid maternity and paternity leave to support new parents

• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

• Retirement Plan: 401(k) plan with company match

• Stock Options: Equity options to give employees a stake in the company's success

• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

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Key Responsibilities:

• Design and develop tooling, jigs, fixtures, and gauges to support manufacturing operations
• Collaborate with product design and manufacturing teams to ensure Design for Manufacturability (DFM)
• Support new product introduction (NPI) by developing and validating production tooling
• Create detailed CAD models and engineering drawings (e.g., SolidWorks, CATIA, NX)
• Select appropriate materials and manufacturing methods for tooling (machining, casting, additive, etc.)
• Manage tooling fabrication, vendor coordination, and procurement processes
• Perform tolerance stack-up analysis and ensure tooling meets dimensional requirements
• Troubleshoot tooling issues and implement corrective actions to minimize downtime
• Drive continuous improvement initiatives focused on cycle time, cost reduction, and quality
• Develop and maintain tooling documentation, including work instructions and maintenance procedures
• Ensure compliance with safety, ergonomic, and regulatory standards
• Support root cause analysis and corrective/preventive actions (RCA/CAPA) for production issues

Required Qualifications:

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, or related field
• 2–5+ years of experience in tooling design or manufacturing engineering
• Proficiency in CAD software (SolidWorks, CATIA, Siemens NX, or similar)
• Strong understanding of manufacturing processes (CNC machining, welding, stamping, injection molding, etc.)
• Experience with GD&T (Geometric Dimensioning & Tolerancing)
• Familiarity with lean manufacturing principles and Six Sigma methodologies
• Strong problem-solving and analytical skills
• Ability to manage multiple projects and deadlines

Preferred Qualifications:

• Experience in high-volume or regulated industries (automotive, aerospace, defense)
• Knowledge of automation systems, robotics, or PLC integration
• Experience with tool life analysis and preventive maintenance systems
• Supplier/vendor management experience
• Certification in Six Sigma (Green Belt or higher)

Key Competencies:

• Technical design and engineering rigor
• Cross-functional collaboration
• Project management
• Continuous improvement mindset
• Attention to detail and quality focus

Work Environment:

• Combination of office (design/CAD work) and shop floor (tool validation and troubleshooting)
• May require travel to suppliers or manufacturing sites
• Exposure to manufacturing environments (noise, machinery, etc.)

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As our first facilities leader in Austin, you will be instrumental in establishing operational excellence at this strategic location. You will oversee the transition of an existing structure into a fully operational Exowatt facility, manage daily maintenance operations, and build strong relationships with external vendors and service providers.

This position reports to the Head of People & Talent and will collaborate closely with teams across engineering, manufacturing, product, and corporate functions.

Responsibilities:

• Lead the buildout and commissioning of the Austin facility, transforming an existing structure into a fully operational facility and site
• Develop and implement facility management systems, procedures, and documentation for the 48,000 sq ft facility and site
• Manage the 11.2-acre property including grounds maintenance, parking areas, and exterior infrastructure
• Ensure compliance with all local, state, and federal regulations including building codes, fire safety, OSHA, and environmental requirements
• Directly manage and supervise all safety practices

Daily Maintenance & Operations:

• Execute and oversee preventive maintenance programs for all building systems including HVAC, electrical, plumbing, and security
• Perform hands-on maintenance tasks and repairs across mechanical, electrical, and facility systems
• Maintain safety, and operational efficiency of all facility and site areas
• Operate forklifts and other heavy equipment safely and efficiently; maintain equipment logs and safety documentation
• Respond to facility emergencies as needed

Administration:

• Partner with Austin based Chief of Staff to provide regular updates to leadership on facility status, projects, and operational metrics
• Maintain comprehensive documentation including maintenance records, vendor contracts, and compliance certifications
• Coordinate with Miami headquarters on facility standards, best practices, and cross-site initiatives

Required Qualifications:

• 5+ years of experience in facility management, industrial operations, or a related field
• Demonstrated experience managing large facilities (40,000+ sq ft) including warehouse or industrial spaces
• Proven track record of vendor management, contract negotiation, and budget oversight
• Strong hands-on maintenance skills across electrical, mechanical, plumbing, and HVAC systems
• Valid forklift certification (or ability to obtain within 30 days of hire)
• Knowledge of OSHA regulations, building codes, and safety protocols
• Excellent communication skills with ability to interface with leadership, employees, and external partners
• Ability to lift up to 50 pounds and work in industrial/warehouse environments
• Fluent in Google Workspace
• Must be based in the Austin, TX area
• Must have reliable transportation

Preferred Qualifications:

• Bachelor's degree in Facilities Management, Engineering, Construction Management, or related field
• Experience bringing new facilities online or leading significant facility buildouts
• Background in renewable energy, manufacturing, or technology sectors
• CFM (Certified Facility Manager) or FMP (Facility Management Professional) certification
• Project management certification (PMP, PRINCE2, or equivalent)
• Experience with facility management software (CMMS) and building automation systems
• Bilingual capabilities (English/Spanish)

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The Electronic Arts Information Technology (EAIT) organization works as a global team to empower EA's employees and business operations to be creative, collaborative, and productive. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to ensure better play.

As part of the Game Developer Experience (GDX) organization, the Engineering and Operations team is building a structured, scalable operational lifecycle across GameKit. In this role, you will play a central part in shaping how operational excellence is embedded into product delivery from concept through launch and beyond.

As the Product Readiness Lead, you will integrate operational standards directly into the Product Development Lifecycle (PDLC), ensuring that reliability, scalability, and support readiness are designed in, not added later. You will collaborate closely with Engineering, Product Management, Site Reliability Engineering (SRE), Customer Support, and Operations partners to help teams meet clearly defined expectations for observability, automation, documentation, and launch readiness.

This is a hybrid role (3 days per week in the office) based in Vancouver, reporting to the Director of Operations and partnering broadly across the GameKit ecosystem to establish a repeatable, sustainable operational lifecycle model.

Responsibilities:

• Enable a digital-first, automation-forward support strategy by ensuring products are designed with operational readiness from Day 0.
• Partner with product and engineering teams to embed automation, AI-enabled support capabilities, and agentic workflows into product designs before launch.
• Define and integrate standards for alerting, instrumentation, observability, runbooks, and workflow automation into the PDLC.
• Establish lifecycle checkpoints and measurable readiness indicators (e.g., MTTR, signal coverage, operational maturity).
• Lead structured operational readiness reviews and provide clear, actionable recommendations to support successful launches.
• Be the connector across teams, aligning technical and operational partners around shared reliability and support outcomes.

Qualifications:

• 8+ years of experience in Operations, Site Reliability Engineering (SRE), Technical Program Management, Platform Operations, or a related discipline.
• Demonstrated hands-on experience with Service Level Agreements (SLAs)/Service Level Objectives(SLOs), incident management, observability tooling, dashboards, and automation systems in large-scale, multi-product environments.
• Strong collaboration and influence skills, with the ability to work effectively across engineering, product, and operational teams.
• Experience driving operational consistency and continuous improvement in dynamic, technology-driven organizations.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) $130,800 - $183,000 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

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Responsibilities include leading a team of analysts, managing Global HS Classification & Customs Operations / Trade Compliance for IMG markets, building strong relationships with Internal Legal, Tax & Finance departments, and collecting & sharing market intelligence about global trade scenarios impacting duty rates & classifications.

The role also involves connecting with Global teams, supporting initiatives towards achieving Functional Alignment, focusing on people training, upskilling, developing backups & support on cross-functional assignments, and recognising, rewarding and motivating the team.

Additionally, the role requires periodic review of Global Classifications / Customs Rules across Countries / Report Submission, Permit / License applications, Customs Privileges, to assess right duties / taxes, managing Customs Operations remotely and effectively with special focus on Priorities, duty payments, deliveries tracking with carriers / CHB’s, and coordinating with Tax, Finance, Supply Chain, Logistics function, plant-based teams on various aspects related to Custom Operations, duties, taxes, forecast reviews, budget, etc.

The role also involves FTA Analysis on eligible parts, further study & report out on RVC validation, managing regulatory changes on Rules, trade notices, circulars, notifications with possible impact assessment, and trade incentives, and implementing as required SVB regulations, procedures, Valuation & transfer pricing.

The role requires identifying opportunities to improve trade duty competitiveness, minimise compliance risks, and reduce costs ensuring adhering to statutory rules, overseeing Customs Broker PO utilisation, coordination with Purchase, & Finance for timely renewals, ensuring no delay in document filing and Nil Customs Penalty / incremental cost, and constant focus on Container placements, Inland transportation, vessel connectivity to avoid detention / port demurrage charges.

Controls & Quality include adequacy of controls for all critical classification processes / Customs operations via periodic audit & report out, coordinating closely with external consultants on audits of the classification & implementation of necessary corrective actions till closure, mitigating risks related to cross-border transactions, identifying potential compliance gaps, assessing their impact, and developing strategies to minimise risk exposure.

The role also involves fostering a compliance culture throughout the organisation by emphasising its importance & proactively driving trade compliance to deliver competitiveness E2E, leading Governance / KPI’s reviews on HS Classification & Operations & process improvement, leveraging digital tools for efficient compliance management, understanding customs automation systems, data analytics, and risk assessment software, and leveraging a digitalised and transparent data value chain to regulatory changes and capture trade opportunities.

Technology involves supporting IT requirements for global customs to deploy tools / systems / best business practices, and ability to represent with Customs Officials / Higher authorities on queries, disputes, management of workforce with diverse responsibilities / work locations, and comfortable with handling multi-level of communications and interfaces.

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About the Team

With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks.

About the Role

This role is for a software engineer working on Codex, with a specific focus on enabling team-scale adoption across a wide spectrum of environments, from internal teams at OpenAI to external customers ranging from startups to large enterprises. You’ll work directly with customers, Go To Market (GTM) teams, and other engineers and researchers across Codex and OpenAI. You will turn diverse team requirements into products that scale across organizations. The role bridges what teams with Codex’s capabilities, ensuring that they are robust, repeatable, and deeply aligned with how developers work in real-world environments. You’ll own systems end-to-end (architecture, implementation, production operations) with a strong bias for both quality and velocity.

In this role, you will:

• Ship fundamental capabilities including analytics dashboards and APIs, compliance and audit surfaces, workspace RBAC and admin controls, managed configuration and constraints, and rate limits, usage, and pricing primitives for teams.

• Design and build robust, full-stack services and APIs that power Codex across surfaces (web/app, CLI/local, IDEs, CI/CD) with strong observability, reliability, and security.

• Enable standardized team deployments by building team configuration packaging and distribution patterns that make it easy to roll out consistent experiences across workspaces.

• Integrate with enterprise identity and governance systems (e.g., SSO/SAML/OIDC, SCIM, RBAC, policy enforcement), and build data-access patterns that are secure, performant, and compliant for large customers.

• Partner with GTM to work hands-on with teams through deep engagements to accelerate adoption, iterate rapidly, and translate real-world feedback into scalable product and platform improvements.

You might thrive in this role if you:

• Have strong software engineering fundamentals and experience turning ideas into productionized systems, thinking holistically about speed, performance, and user experience.

• Are proficient in one or more backend languages (e.g., Python, Go, Rust) and distributed systems concepts, with a focus on reliability, observability, and security.

• Enjoy building cross-cutting platform capabilities that unlock product velocity, and you’re comfortable working across services, APIs, and end-user product surfaces.

• Have experience with team/enterprise foundations such as identity and access (SAML/OIDC), SCIM, RBAC, audit/compliance logging, policy enforcement, and data governance controls.

• Have built developer tools and workflows (CLI/IDE/SDK), automation systems (triggers/scheduling), or integration platforms that connect products to a broader ecosystem of tools.

• Like working directly with users/customers (or alongside GTM/solutions teams), and can translate messy, diverse requirements into opinionated implementations that scale across many teams.

• Enjoy 0 -> 1 environments, can navigate ambiguity, and bring crisp product thinking to technical trade-offs.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Full Time

Alzenau, Germany

Young Professional

January 30, 2026

Main tasks & responsibilities:

• Maintain and operate engine test benches, including all auxiliary systems (air, water, fuel conditioning) and instrumentation.Install and remove hardware, engines, and instrumentation.

• Perform routine dyno tasks such as warm‑up, start‑up, engine control, and performance checks.

• Operate the test console in line with internal procedures.Program automated test routines and run test sequences.

• Conduct measurement tests as instructed by test engineers.

• Analyse data, generate graphs, and maintain detailed logbooks.

• Identify, report, and help resolve issues within the test cell environment.

• Ensure a clean, safe, and organised workspace at all times.

• Contribute to continuous improvement of dyno processes and facility development.

• Manage data recording and storage, ensuring raw and processed data are properly archived.

Qualifications:

• Apprenticeship or degree in Mechanical Engineering or a related technical field.

• Minimum 3 years of experience in high‑performance or motorsport powertrain testing.

• Experience with hybrid powertrains is an advantage.

• Previous hands‑on experience with engine test benches is beneficial.

• Knowledge of test automation systems (e.g. Morphee, Puma).

• Ability to operate modern automated test equipment.

• Basic understanding of internal combustion engines, electrics, and sensor systems.

• Strong practical skills with high manual dexterity.

• Well‑organised and methodical, with excellent attention to detail.

• Strong teamwork skills and ability to work under pressure.

• Proficiency in English; German language skills (or willingness to learn) are a plus.

• Flexible approach to working hours to support testing and development activities.

https://motorsporthyundai.career.softgarden.de/jobs/62464884/Dyno-Technician/

Dyno Technician

Full Time

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What you'll do

This DevOps Developer role in the Software Quality organization works with Quality Assurance and Game Development teams to create tools and technical strategies. Our goal is to improve automation infrastructure and increase efficiencies in the Game Development and QA processes.

• Operate and maintain tools, ensuring exceptional uptime, secure environments.
• First responder and driving continuous improvement based on root cause analysis.

What you need

• 5+ year experience in managing distributed, scalable and resilient high-performing systems

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