The candidate will also contribute to solution architecture, performance optimization, and platform stability. Key responsibilities include designing, developing, and maintaining CCaaS applications, configuring and implementing CCaaS platform capabilities, developing and managing integrations between CCaaS platforms and enterprise systems, and analyzing system performance and optimizing CCaaS platforms and integrations for scalability and reliability.

The role requires strong expertise in CCaaS platforms, hands-on experience in configuring and implementing CCaaS features, proficiency in software development using Java, JavaScript, Python, or similar programming languages, and strong experience in REST API integration, authentication mechanisms, and cloud-based services.

The ideal candidate will have a strong analytical and problem-solving ability, excellent communication skills, and the ability to collaborate effectively across teams and stakeholders.

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The candidate will also contribute to solution architecture, performance optimization, and platform stability. Key responsibilities include designing, developing, and maintaining CCaaS applications, configuring and implementing CCaaS platform capabilities, developing and managing integrations between CCaaS platforms and enterprise systems, and analyzing system performance and proactively optimizing CCaaS platforms and integrations for scalability and reliability.

The ideal candidate will have strong expertise in CCaaS platforms, hands-on experience in configuring and implementing CCaaS features, proficiency in software development using Java, JavaScript, Python, or similar programming languages, and strong experience in REST API integration, authentication mechanisms, and cloud-based services.

Additionally, the candidate should have experience working in Agile/Scrum development environments, familiarity with CI/CD pipelines and cloud-native development practices, strong analytical and problem-solving abilities, excellent communication skills, and proven ability to collaborate effectively across teams and stakeholders.

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Key responsibilities include designing, developing, and maintaining CCaaS applications, configuring and implementing CCaaS platform capabilities, developing and managing integrations between CCaaS platforms and enterprise systems, designing and implementing CTI solutions, analyzing system performance, and collaborating closely with product owners, architects, designers, and cross-functional development teams.

The ideal candidate will have strong expertise in CCaaS platforms, hands-on experience in configuring and implementing CCaaS features, proficiency in software development using Java, JavaScript, Python, or similar programming languages, strong experience in REST API integration, authentication mechanisms, and cloud-based services, and a deep understanding of Computer Telephony Integration (CTI) concepts and implementation patterns.

In addition to technical skills, the candidate should have excellent communication skills, the ability to explain technical concepts clearly, and proven ability to collaborate effectively across teams and stakeholders.

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The candidate will also contribute to solution architecture, performance optimization, and platform stability. Key responsibilities include designing, developing, and maintaining CCaaS applications, configuring and implementing CCaaS platform capabilities, developing and managing integrations between CCaaS platforms and enterprise systems, and analyzing system performance and optimizing CCaaS platforms and integrations for scalability and reliability.

The ideal candidate will have strong expertise in CCaaS platforms, hands-on experience in configuring and implementing CCaaS features, proficiency in software development using Java, JavaScript, Python, or similar programming languages, and strong experience in REST API integration, authentication mechanisms, and cloud-based services.

Additionally, the candidate should have experience working in Agile/Scrum development environments, familiarity with CI/CD pipelines and cloud-native development practices, and strong analytical and problem-solving abilities, excellent communication skills, and proven ability to collaborate effectively across teams and stakeholders.

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Key responsibilities include designing, developing, and maintaining CCaaS applications, configuring and implementing CCaaS platform capabilities, developing and managing integrations between CCaaS platforms and enterprise systems, and analysing system performance and proactively optimising CCaaS platforms and integrations for scalability and reliability.

The ideal candidate will have strong expertise in CCaaS platforms, hands-on experience in configuring and implementing CCaaS features, proficiency in software development using Java, JavaScript, or similar programming languages, and strong experience in REST API integration, authentication mechanisms, and cloud-based services.

Additionally, the candidate should have experience working in Agile/Scrum development environments, familiarity with CI/CD pipelines and cloud-native development practices, and strong analytical and problem-solving abilities, excellent communication skills, and proven ability to collaborate effectively across teams and stakeholders.

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Your tasks will include:

• Deriving, specifying, and evaluating technical requirements for vehicle offboard communication, focus on vehicle-to-backend/cloud connection, telematics, and connectivity architectures
• Designing and evaluating mobile phone, IP, and messaging-based communication solutions along the entire end-to-end chain (e.g., 4G/5G, LTE-M, 5G Advanced, IMS, TCP/IP, MQTT, HTTP, CoAP)
• Designing secure communication and authentication mechanisms for vehicle fleets and backend connections (TLS mutual authentication, PKI-based trust models, VPN concepts, certificate, and key management)
• Conceptualizing and integrating eSIM/iSIM solutions, including remote SIM provisioning according to GSMA and 3GPP relevant specifications (SGP.22/SGP.32, multi-IMSI, profile lifecycle management, interaction with MNOs and connectivity platforms)
• Defining edge, backend, and cloud integrations, including API communication, data streams, telemetry, and event management for distributed vehicle fleets
• Analyzing, validating, and diagnosing complex communication and radio paths using professional network, protocol, and modem analysis tools (e.g., Wireshark, TCPdump, packet captures, log/trace analyses, correlation-based error analysis using Elasticsearch/Kibana, and Qualcomm and MediaTek-based test and analysis tools)
• Evaluating and applying advanced connectivity and radio architectures such as software-defined networking (SDN), network slicing, software-defined radio (SDR), and hybrid mobile and satellite communication for global, resilient vehicle connections

To be well-prepared for your path as a Senior Consultant Connectivity Expert, you should have the following qualifications:

• Completed studies in communications and information technology, network/natural sciences, computer science/technical informatics (e.g., with a focus on cloud or IoT), electrical/vehicle engineering, or a comparable technically oriented course of study
• At least 4 years of experience in this field
• Passion for connectivity technologies and connected vehicles, as well as the further development of the software-defined vehicle along safe, scalable end-to-end architectures
• Fundament knowledge in mobile phone and communication systems in the vehicle environment, particularly vehicle-to-backend/cloud communication and telematics/connectivity architectures
• Expertise in modern security and authentication mechanisms, including mutual TLS, PKI-based trust models, automated certificate, and key management, as well as 5G-native authentication to secure vehicle and cloud architectures
• Yourуки: Structured, solution-oriented, and collaborative work style with high quality standards; safe cooperation with interdisciplinary teams, customers, and technology partners, taking into account architecture quality, security, and scalability

Before departure:

• Start date: after agreement - always at the beginning of a month
• Working hours: full-time (40 hours); 30 vacation days
• Employment relationship: unlimited
• Work area: consulting
• Language: very good German and English
• Flexibility and travel readiness
• Other: valid work permit; if necessary, we can apply for the work permit within our recruitment process. The procedure takes time and affects the start date.

At MHP, you will grow in an innovative and supportive environment continuously. This makes us the perfect sparring partner for your career. For both professional input and professional networking. We offer you:

• Appreciation. We support and appreciate colleagues as they are and celebrate our successes together.
• We icing towards creativity and new impulses.
• Flexibility. Time-wise and location-wise - depending on the project at home, in the office, or at the customer.
• You have the opportunity to grow with us in tasks, know-how, and responsibility.

A comprehensive overview of our benefits can be found here.

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The successful candidate will be responsible for follow-the-sun delivery and support of Network services, prompt reaction on all network infrastructure incidents as 2nd line support and cooperation with other infrastructure teams for resolution.

Responsibilities:

• Ensure that all escalated incidents are handled by the team within SLA's.
• Participate in Problem management processes.
• Ensure that our Network Operations are reliable, secure, resilient and scalable to support our growing business.
• On-time delivery of assigned network infrastructure projects.
• Identify opportunities for process improvement and efficiency enhancements.
• Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.
• Oversee network security measures and identifies potential risks to ensure sufficient mechanisms are in place to protect systems and data.
• Design, deploy, and support LANs, WANs, network appliances, load balancers, routers, switches, and other hardware.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent experience.
• Strong understanding of IT Infrastructure technologies, standards, and trends.
• Strong technical background with 3+ years’ experience in a Network Administration role delivering network infrastructure systems, security and support.
• Strong technical knowledge of network equipment – switches, routers (Cisco, Dell, HP,) & firewalls.
• Strong technical knowledge of organizing WiFi setups.
• Strong understanding of IPsec VPN setup, site-to-site tunnels, and troubleshooting.
• Understanding of all aspects of design and implementation of corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access.
• Proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection, and traffic engineering.
• Experience with LAN/WAN/SD-WAN design and architecture.
• Strong understanding of infrastructure change management.
• Strong analytical and problem-solving skills with the ability to identify and resolve complex IT infrastructure issues.
• Work with vendors and service providers to resolve escalated issues - Maintain network documentation, diagrams, and standard operating procedures

Desirable:

• Hands-on experience with firewall configuration, policy management, and troubleshooting.
• Experience with RAS VPN configuration, deployment, and troubleshooting across user devices.
• Experience integrating GlobalProtect with authentication mechanisms such as LDAP, SAML, and MFA.

Benefits:

• Bonus
• Employee Assistance Program
• Meal Voucher
• Welfare

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