We are looking for a Technical Support Engineer to join our Product Support team. As a Technical Support Engineer, you will be responsible for troubleshooting complex bugs and working closely with internal teams to elevate the Figma experience for all customers.
\nYou will deliver the kind of experiences that build trust throughout the Figma community, from customers to key internal partners such as Product and Engineering. We are looking for a Technical Support Engineer who will advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma.
\nThe ideal candidate will have a technical troubleshooting background, be comfortable collaborating in a fast-paced and often ambiguous environment, and demonstrate leadership, technical competence, and a passion for quality.
\nThis role will be a full-time position, contracted working schedule is Saturday to Wednesday based from our London, UK hub.
\nKey Responsibilities:
\nRequirements:
\nPreferred Qualifications:
\nAt Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
\nAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.
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\nWe are seeking a GRC Automation Lead to join our GRC organisation and build the technical foundation for how we scale our risk and compliance programs. In this role, you will lead the team that designs and implements automated workflows, data pipelines, and integrations that transform manual compliance processes into scalable engineering systems.
\nThis is a greenfield opportunity to establish the team, architecture, and integrations that will define how we approach governance, risk, and compliance at Anthropic. The core challenge is a data problem: compliance information lives across dozens of systems—cloud infrastructure, identity providers, HR platforms, ticketing tools, code repositories—and your job is to design systems that bring it together, normalise it, and make it actionable.
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\nLocation
\nUS Remote
\nEmployment Type
\nFull time
\nDepartment
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\nAbout the role
\nAs a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills.
\nYou'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company.
\nRole Responsibilities:
\nAbout You:
\nTechnical Experience (Preferred but not Required):
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\nKey Performance Indicators (KPI’s) within the support team, including but not limited to:
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