You will have a strong track record of writing clean, efficient, maintainable, and scalable code in Python or Rust, and a deep interest in voice/audio AI. You will also have hands-on experience shipping features on iOS and/or Android, and the ability to work across all product groups and do whatever it takes for best user experience.

In this role, you will collaborate directly with Grok Voice model, media, and product teams to deliver end-to-end experiences, and drive performance, reliability, and quality of voice interactions at global scale. You will also have the opportunity to participate in a flat organisational structure, where leadership is given to those who show initiative and consistently deliver excellence.

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We're looking for a talented Member of Technical Staff to join our Grok Voice Product team. As a key member of our team, you will design, build, and ship voice features across all surfaces, including iOS, Android, and product groups.

Responsibilities:

• Own backend engineering for scalable, low-latency voice infrastructure and model integrations.
• Collaborate directly with Grok Voice model, media, and product teams to deliver end-to-end experiences.
• Drive performance, reliability, and quality of voice interactions at global scale.
• Move fast across platforms and product groups as a generalist.

Basic Qualifications:

• Proficiency in Python or Rust, with a strong track record of writing clean, efficient, maintainable, and scalable code.
• Deep interest in voice/audio AI.
• Strong generalist engineer with backend focus.
• Hands-on experience shipping features on iOS and/or Android.
• The ability to work across all product groups and do whatever it takes for best user experience.

Preferred Skills and Experience:

• Background in AI-driven consumer products or media generation technologies.
• Track record collaborating across engineering, research, and product teams to ship delightful features quickly.

Compensation and Benefits:

$180,000 - $440,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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We're looking for a highly motivated, self-starter Account Executive who is passionate about voice technology and how it is changing businesses. In this role, you will build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals.

Responsibilities

• Build and manage a growing portfolio of new accounts across industries adopting conversational AI
• Identify new business opportunities where ElevenLabs' conversational AI capabilities can drive user engagement, automation, or cost efficiency
• Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
• Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, in-app assistants, and more

Requirements

• 4–6 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms
• Experience selling technical solutions to product, engineering, or innovation teams is a strong plus
• Proven track record of meeting & exceeding sales targets in a fast-paced environment
• Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization
• A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale

Benefits

• Innovative culture
• Growth paths
• Learning & development
• Social travel
• Annual company offsite
• Co-working

What we offer

• You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible
• Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities

Location

This role is remote across the US but if you prefer, you can work from our offices in San Fransisco or New York.

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What you'll do

• Guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems.
• Analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 7+ years of Customer Success, Strategic Account Management, or Enterprise Partnership roles, supporting complex B2B SaaS, Developer Tools, or AI/ML products, with at least 3-5 years in a senior/strategic role.
• Demonstrated experience managing large, complex enterprise accounts with a proven track record of driving NRR and retention.

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What you'll do

You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 3-5 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products

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What you'll do

This role guides customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products

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What you'll do

• Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
• Build and lead a team of forward deployed engineers within the region.
• Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
• Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
• Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
• Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.

What you need

• Experience working with customers in a technical capacity.
• A proven track record of leading and building teams
• Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.

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What you'll do

1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals

1. Identify new business opportunities where ElevenLabs' conversational AI capabilities can drive user engagement, automation, or cost efficiency

What you need

• 7-10 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms

• Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects

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What you'll do

• Design and evolve safety policies for audio AI, image/video AI and agentic safety. Aligned with ISO42001, EU AI Act, DSA, US state laws, and global regulatory developments
• Build scalable, AI-powered systems and workflows that dramatically reduce response times and increase policy coverage

What you need

• Broad experience across Trust & Safety: policy, operations, investigations, and content moderation, not just one specialty
• Deep familiarity with the global AI regulatory landscape: EU AI Act, DSA, US state laws, and emerging frameworks

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What you'll do

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self-service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

What you need

• Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
• Excellent communication skills with the ability to adapt messaging to different audiences.
• The successful candidate must be fluent in Spanish to effectively communicate with key partners and stakeholders.

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1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals

1. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency

1. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends

1. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more

What you need

• 3–5 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms

• Experience selling technical solutions to product, engineering, or innovation teams is a strong plus

• Proven track record of meeting & exceeding sales targets in a fast-paced environment

• Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization

• A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale

• Fluency in English and Spanish and a deep understanding of the regional and cultural nuances

XML job scraping automation by YubHub

1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals

1. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency

1. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends

1. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more

What you need

• 7-10 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms

• Experience selling technical solutions to product, engineering, or innovation teams is a strong plus

• Proven track record of meeting & exceeding sales targets in a fast-paced environment

• Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization

• A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale

• Fluency in English and Chinese and a deep understanding business, cultural, and buying nuances across Southeast Asia and Greater China.

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What you'll do

You will administer onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems. You will analyze product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

What you need

• 1-3 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products

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What you'll do

This role guides customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the EMEA region

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What you'll do

You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 3-5 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Middle East region

XML job scraping automation by YubHub

What you'll do

This role will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

What you need

• 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the LATAM region

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What you'll do

In this role you will:

1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals

1. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency

What you need

• 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms

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