78eb6171-ae5 Staff Technical Program Manager, Security Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution through identifying and resolving risks to the employees, product, and most importantly, our customers. With the ever-increasing pace of cloud application adoption, companies are struggling to find ways to accurately assess risk and act at the speed of their business. As a Staff Technical Program Manager supporting the Cyber Defense team, you will play a critical role in driving large-scale security projects. You will partner with our global Cyber Defense Operations and Engineering teams to design, build, and enhance the capabilities we use to protect Okta and our customers. This role requires exceptional leadership skills, demonstrated by an ability to influence and align stakeholders at all levels - from individual engineers to leadership. You’ll drive effective teamwork, resolve conflict, negotiate priorities, and foster a culture of shared commitment to a common goal. The ideal candidate has extensive experience in cybersecurity and a proven track record of managing technical programs in a fast-paced, cloud-native environment. This position requires strong leadership, ownership and autonomy, and executive communication skills, with the ability to translate complex technical challenges into clear, actionable plans. Job Duties and Responsibilities: Manage large scale, complex initiatives across multiple teams; taking a hands-on and proactive approach to manage dependencies, unblock progress, define timelines, communicate commitments, and introduce efficiencies Operate with a high degree of autonomy and discretion, defining the path forward for complex technical and operational challenges with minimal guidance Unify and drive effective teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities Anticipate and mitigate risks by having close involvement with team goals and challenges, applying past experience, and keeping the big picture in mind Lead the introduction of new processes and improvements to mature Cyber Defense capabilities and improve operational efficiency Develop and maintain metrics and dashboards to report on program status using Jira and other tools Collaborate across Okta to drive transparency of security programs Minimum REQUIRED Knowledge, Skills, and Abilities: Bachelor’s degree or higher in Computer Science or Management Information Systems, or equivalent experience 5+ years of experience in technical program management, with at least 3 years focused on cybersecurity Demonstrated ability to create structure and clarity from ambiguous, high-level directives, translating them into concrete and actionable roadmaps Extensive working experience with security or engineering teams Working knowledge of technical terms and concepts used in information security, privacy, risk and contingency planning Exceptional communication and collaboration skills with the ability to influence and align stakeholders across all levels Experience working with Atlassian products, specifically Jira and Confluence Strong analytical and problem-solving skills and the ability to “think-out-of-the-box” Strong oral and written communication skills Able to work independently and as part of a distributed, global team Helpful Certifications / Skills: Certified ScrumMaster (CSM) Program Management Professional (PMP) Security certifications such as CISSP, CISM, or other relevant credentials Technical background in security engineering, security operations, or incident response Familiarity with Okta’s products and services #LI-HYBRID #LI-SH1 P17983_3404596 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between:$131,000-$180,400 CAD The Okta Experience - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy.

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]]> full-time staff hybrid $131,000-$180,400 CAD technical program management, cybersecurity, Jira, Confluence, Atlassian products, security or engineering teams, information security, privacy, risk and contingency planning, communication and collaboration skills, influence and align stakeholders, cloud-native environment, security engineering, security operations, incident response Engineering Technology Okta https://logos.yubhub.co/okta.com.png Okta provides identity and access management solutions. https://www.okta.com/ https://job-boards.greenhouse.io/okta/jobs/7775832 Toronto, Ontario, Canada; Vancouver, Canada 2026-04-18 51117f47-a2d IT Support Specialist IT Support Specialist

Location

Seattle

Employment Type

Full time

Location Type

On-site

Department

IT

Compensation

  • $52.88 per hour • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.

About the Role

As a Frontline IT Support Specialist, you’ll be the first point of contact in our helpdesk for hardware, software, and network issues. You’ll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone.

This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available.

In this role, you will:

  • Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.
  • Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings.
  • Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents.

You might thrive in this role if you:

  • Bring strong technical expertise in macOS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.
  • Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.
  • Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.
  • Show precision and attention to detail in your work, consistently delivering high-quality results.
  • Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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]]> full-time entry onsite $52.88 per hour • Offers Equity macOS, Azure AD, Jamf, Intune, Google Workspace, Office 365, Slack, Atlassian products, Windows, identity and device management IT Technology OpenAI https://logos.yubhub.co/openai.com.png OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. https://jobs.ashbyhq.com https://jobs.ashbyhq.com/openai/49ae54dc-3d33-4107-8112-63fac1ee86ca Seattle 2026-03-06