This internship provides a great opportunity to gain hands-on experience into Data Analytics. You will work alongside a team of highly skilled and dedicated professionals who are committed to offering strong mentorship and guidance to help you start your career in the field of data.

Duration: 6 months. Location: Munich, 2-3 office days per week.

Our Tech Stack

• Database: AWS Stack (Redshift, Athena, Glue, S3).
• Data Pipelines: Airflow, DBT.
• Data Visualization: Looker.
• Data Analytics: SQL, Python.
• Collaboration: Git, Atlassian.

Your role in this journey

As a Data Analytics Intern at Holidu, you’ll help our company make smarter, data-driven decisions, while being supported by a Senior Analyst.

This role goes beyond building dashboards. We want curious, proactive people who want to become data advisors - not only delivering reports, but understanding the business context, which questions they answer and why they matter.

• Collect, analyse, and interpret large datasets to help solve real business challenges.
• Build dashboards and reports using tools like SQL, Python, and Looker.
• Collaborate closely with teams such as Product, Marketing, or Finance to help them extract actionable insights from data.
• Build and improve data pipelines using cutting-edge technologies.
• We are an AI-first team. Rather than manually executing repetitive tasks, you will use AI to work smarter and automate workflows.
• You’ll collaborate with our Data Scientists and get exposure to:
• Data preparation and exploratory data analysis.
• How ML-models are built, evaluated, and deployed in real-life.

Your backpack is filled with

• Currently enrolled in or recently completed a Bachelor’s or Master’s degree in a quantitative field (e.g., Business Analytics, Data Science, Economics, Statistics, Mathematics, Engineering or similar).
• Understanding of SQL and Python, proficiency in Excel/Google Sheets and a desire to learn visualization tools like Looker.
• Knowledge of Machine Learning and Statistical models is a plus.
• Strong analytical and problem-solving skills, and attention to detail.
• Curiosity to learn and a passion for solving data problems.
• Good communication and presentation skills.

Our adventure includes

• Compensation: Get a fair salary.
• Impact: Make a difference for hundreds of thousands of monthly users.
• Growth: Take responsibility from day one and develop through regular feedback.
• Community: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team.
• Flexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year.
• Fitness: Get a Urban Sports Club corporate subscription or a premium gym membership at a discounted rate.

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This role is on-site in Munich, with two office days per week.

As a Senior Team Lead Data Analytics, you will lead one of Holidu's core analytics teams, a function at the intersection of data, strategy, and real business impact. The team has four direct reports and entails collaborating cross-functionally with data engineers and data scientists.

Engage with senior leadership on strategic projects, providing insights that influence product strategy, internal operations, and revenue growth.

You and your team will support a range of stakeholders across the company (e.g. Customer Support, Host Experience, Sales and Account Management).

As a member of the BI leadership team, you will help shape the department strategy and the future of AI-powered data products.

Understand problems and identify opportunities across a diverse range of stakeholder use cases, translating them into analytical requirements and communicating complex findings clearly to both technical and commercial audiences.

Lead from the front: this role carries meaningful individual contributor responsibility. You'll be expected to do real analytical work, diving deep into the data, building solutions, and setting the bar for quality in your team.

Shape the future of analytics at Holidu by recruiting top talent, setting clear goals, and developing your team personally and professionally.

The ideal candidate will have 5+ years of data analytics experience, people management experience, a collaborative mindset, a mission-driven mentality, excellent analytical and technical skills, and a genuine commitment to AI enablement.

Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters - and you’ll see the impact.

Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets - with a strong focus on AI.

Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts - people we can all relate to - making work meaningful and energizing.

Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.

Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.

Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized - but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

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You'll be part of our new Dynamic Pricing & Revenue Management team, working alongside a Data Scientist and a Data Analyst. Together, you will work towards one core goal: helping hosts improve occupancy and earnings through a smart, dynamic, and data-driven pricing strategy.

Our Tech Stack

• Data Storage & Querying: S3, Redshift (with decentralized data sharing), Athena, and DuckDB.
• ML & Model Serving: MLflow, SageMaker, and deployment APIs for model lifecycle management.
• Cloud & DevOps: Terraform, Docker, Jenkins, and AWS EKS (Kubernetes) for scalable, resilient systems.
• Monitoring: ELK, Grafana, Looker, OpsGenie, and in-house tools for full visibility.
• Ingestion: Kafka-based event systems and tools like Airbyte and Fivetran for smooth third-party integrations.
• Automation & AI: Extensive use of AI tools like Claude, Copilot, and Codex.

Your role in this journey

As a Data Ops Engineer – Revenue Management, you'll be the engineering backbone that enables our Data Scientists to move from experimentation to production. You bridge the gap between data science models and reliable, scalable production systems.

Responsibilities

• Support model deployment and serving: help deploy pricing and demand models into production, building and maintaining APIs and serving infrastructure.
• Build and operate production pipelines: ensure data flows reliably from source to model to output, with proper monitoring and alerting.
• Collaborate cross-functionally: work closely with Data Scientists, Analysts, and Engineering teams to turn prototypes into production-ready solutions.
• Own infrastructure and tooling: set up and maintain the environments, CI/CD pipelines, and infrastructure that the team depends on.
• Ensure operational excellence by implementing monitoring, automated testing, and observability across the team's production systems.
• Migrate and productionize POC: turn experimental code into robust, maintainable Python applications.
• Ensure data quality, consistency, and documentation across revenue management metrics and datasets.

Benefits

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback.
• Great People: Join a team of smart, motivated, and international colleagues who challenge and support each other.
• Technology: Work in a modern tech environment.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized.

Experience

• 4+ years of experience in Software Engineering, Data Engineering, DevOps, or MLOps.
• Strong hands-on skills in Python , you write clean, production-quality code.
• Experience with CI/CD, Docker, and infrastructure-as-code (e.g., Terraform).
• Familiarity with cloud platforms (AWS preferred) and deploying services in production.
• Exposure to or interest in ML model deployment (MLflow, SageMaker, or similar) is a strong plus.
• Desire to learn and use cutting-edge LLM tools and agents to improve your and the entire team's productivity.
• A proactive, hands-on mindset: you take ownership, spot problems, and drive solutions forward.

How to apply

If you're excited about this opportunity, please submit your application on our careers page!

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We're looking for software and data engineers who are seeking high impact collaborative roles focused on driving operational execution. Ideally you are looking to learn what it takes to build the next generation of defence technology.

Your responsibilities will include leading the design and roadmap for our data platform, partnering with operations, product, and engineering to advocate best practices and build supporting systems and infrastructure for the various data needs, owning the ingest and egress frameworks for data pipelines that stitch together various data sources in order to produce valuable data products that drive the business, and managing a large user base and providing true data self-service at scale.

We use Palantir Foundry as our central hub for data-driven applications, visualizations and large-scale data analysis across the Anduril org. We also use SQLMesh for data transformations, Athena for querying data, Apache Iceberg as our table format, and Flyte for orchestration.

Required qualifications include 5+ years of experience in a data engineering role building products, ideally in a fast-paced environment, good foundations in Python or another language, experience with Spark, PySpark, SQL and dbt, experience with Enterprise Data Systems like Palantir Foundry, and experience with or interest in learning how to develop data services and data products.

The salary range for this role is $166,000-$220,000 USD.

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Key responsibilities:

Own the technical journey - Lead end-to-end onboarding for new customers,from authentication setup to data mart configuration

Integrate customer systems with Zus (APIs, SFTP, HL7, FHIR,the whole interoperability stack)

Translate messy business requirements into clean technical architectures

Build and maintain automated workflows that make implementations faster and more reliable

Drive customer success through technical excellence - Be the trusted technical advisor customers call when things get complicated

Run technical deep dives and implementation reviews that actually move the needle

Identify integration risks before they become blockers and solve them proactively

Train customers on best practices so they become power users, not support tickets

Innovate on process - Use AI tools (LLMs, automation platforms, scripting) to eliminate manual work and scale your impact

Build templates, scripts, and tooling that make the 10th implementation faster than the 1st

Document learnings and create repeatable playbooks through automation that make the whole team better

Collaborate with R&D - Partner closely with Product and Engineering to surface integration challenges and opportunities for platform improvement

Translate real-world customer integration patterns into product feedback and roadmap insights

Collaborate with R&D teams on emerging capabilities around AI, data pipelines, and developer tooling

Act as the voice of the customer when identifying opportunities to improve developer experience and reduce integration friction

You'll enjoy solving messy integration challenges, building automation that eliminates manual work, and partnering closely with Product and Engineering to continuously improve the platform.

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We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.

As Vice President of Clinical Operations, you will be responsible for building our world-class obesity medicine and primary care clinical teams across the country. You will work in tandem with our Chief Medical Officer and Chief Operating Officer to build the culture, set the goals, and build the team and infrastructure necessary to achieve best-in-class clinical outcomes for our patients.

Responsibilities:

• Design and scale hybrid care delivery models across in-clinic and national virtual care, including interdisciplinary teams and share resource allocation across markets.
• Build a deep understanding and empathy for our adult and adolescent metabolic health patients, and our adult primary care patients
• Embody the knownwell mission and values of compassion, integrity and patient inclusivity in how we deliver care
• Create the organizational structure, recruiting, onboarding, training, performance management and incentive programs to ensure that we are delivering exceptional patient care
• Quantify, measure and track our clinical team’s impact

Recruit and build a world-class, multi-disciplinary clinical organization.

• Collaborate with our Talent team to implement a rigorous interview and hiring process that identifies and attracts high-performing clinicians across the country
• Inspire and attract great clinicians to join our mission-driven team
• Engage talent across disciplines (physicians, nurses, dietitians, social workers, pharmacists and beyond)

Maintain industry-leading retention and satisfaction amongst the clinical team.

• Create an environment where clinicians feel empowered to provide exceptional patient care
• Design and implement a clinical compensation model that drives best in class care as well as clinician satisfaction
• Anticipate future patient growth across multiple geographies and ensure that our existing clinical team and recruiting process will successfully meet this demand

Drive operational efficiency for our clinicians and build all of the supporting functions to maintain a high-performing team.

• Build the Learning & Development, Quality & Training, Clinical Informatics, Licensure & Credentialing teams and infrastructure
• Ensure that our clinicians stay current with licensure and appropriate re-certifications

Contribute to clinic/market P&L performance, including clinician productivity, labor cost management, and contribution margin; oversee key drivers such as visit unit economics (RPV, ADV), utilization, and access.

• Design and evolve productivity-based compensation models (e.g., RVU frameworks), including performance reporting, benchmarking, and alignment to quality and business outcomes

Engage with cross-departmental partners to ensure alignment and drive outcomes.

• Build a trusting and collaborative relationship with other functions at the company, including (but not limited to) Product, Technology, Finance, HR and Recruiting
• Coordinate with the broader care team to ensure that our clinicians and patients have the support that they need

You have:

• Training and experience working as a clinician (preferred but not required in primary care or obesity medicine)
• 10+ years of experience in clinical operations or care delivery
• Experience operating in a startup or early-stage, high-growth healthcare environment, with the ability to build systems, structures, and teams from the ground up in a resource-constrained setting.
• A track record of outstanding leadership and experience managing a care delivery organization of more than 50 clinicians across multiple geographies
• Experience empowering high-performing teams, especially through periods of rapid growth
• Familiarity and experience with fee-for-service in-person and virtual care. Value-based care experience is ideal, but not required
• Enthusiasm to learn from, lead and inspire a diverse team of physicians, APP’s, health coaches, and other staff
• Excellent communication, listening, and interpersonal skills
• Self-motivation and drive, with a demonstrated ability to deliver on projects from concept to implementation with minimal coaching
• Facility measuring outcomes and using data to drive decisions
• Familiarity with athena would be ideal but is not a required qualification

Additional Information

Pay & Perks:

• Hybrid Opportunity
• Medical, dental, and vision insurance
• 401K retirement plan with company match
• Up to 20 days of PTO per year + company holidays
• Up to 14 weeks of parental leave (12 for non-birthing parents)
• Annual work from home stipend for remote employees

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Schedule: Monday-Friday, 8:00 AM - 5:00 PM. EMR: Athena

Responsibilities: Manage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. Assist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures. Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. Coordinate care: Manage patient medication prior authorizations, and assist with outgoing referrals and scheduling. Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. Provide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.

Requirements: High school diploma or equivalent; Medical Assistant certification preferred. At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management. Experience with prior authorizations and referrals is a strong plus. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with electronic medical records (EMR) systems (Athena experience preferred). Ability to manage multiple tasks efficiently in a fast-paced environment. A team player with a passion for inclusive, compassionate care.

Additional Information: Pay & Perks: On-site Opportunity, Medical, dental, and vision insurance, 401K retirement plan with company match, Up to 20 days of PTO per year + company holidays, Up to 14 weeks of parental leave (12 for non-birthing parents)

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Key responsibilities include:

• Managing patient flow: Facilitating transitions between reception, exam rooms, and check-out, ensuring seamless care.
• Assisting with clinical tasks: Taking vitals, gathering patient history, triaging, and assisting with clinical procedures.
• Supporting patient follow-up: Ensuring records are updated, reviewing test results with providers, and communicating with patients as needed.
• Coordinating care: Managing patient medication prior authorisations, and assisting with outgoing referrals and scheduling.
• Performing administrative tasks: Supporting scheduling, patient check-in/out, insurance verification, and other administrative needs when needed.
• Collaborating with the care team: Working closely with both clinical and front-desk staff to maintain smooth operations.
• Maintaining exam rooms: Ensuring supplies are stocked, and rooms are ready for patient care.
• Providing compassionate care: Adhering to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status.

Requirements include:

• High school diploma or equivalent; Medical Assistant certification preferred.
• At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management.
• Experience with prior authorisations and referrals is a strong plus.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Familiarity with electronic medical records (EMR) systems (Athena experience preferred).
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• A team player with a passion for inclusive, compassionate care.

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Responsibilities:

Manage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. Assist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures. Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. Coordinate care: Manage patient medication prior authorisations, and assist with outgoing referrals and scheduling. Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. Provide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.

Requirements:

High school diploma or equivalent; Medical Assistant certification preferred. At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management. Experience with prior authorisations and referrals is a strong plus. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with electronic medical records (EMR) systems (Athena experience preferred). Ability to manage multiple tasks efficiently in a fast-paced environment. A team player with a passion for inclusive, compassionate care.

Additional Information

Pay & Perks: On-site Opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of parental leave (12 for non-birthing parents)

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This role is designed for engineers with several years of experience building and supporting production software who are excited to grow their technical scope and domain impact. Depending on experience and demonstrated impact, this role may be leveled as Software Engineer I (SWE I) or Software Engineer II (SWE II).

Key Responsibilities:

• Design, implement, test, and maintain features in BigHat's internally developed, cloud-based LIMS+ platform.
• Work independently on well-scoped features and improvements, following work through implementation, testing, and release.
• Collaborate closely with cross-functional partners (scientists, product owners, and other engineers) to translate real-world lab workflows into reliable software.
• Participate actively in engineering ceremonies, technical discussions, and code reviews.
• Own the quality and outcomes of your work, including debugging, test failures, and production issues.

This role reports to the Lab Systems Lead and works closely with the Lab Systems Product Owner, with responsibilities that impact teams across BigHat.

About You:

• You have experience contributing to and owning work in a production software environment.
• You are comfortable working independently on small to medium features and improvements.
• You communicate clearly about progress, risks, and tradeoffs, and collaborate effectively with peers and partners.
• You take ownership of your work and follow issues through to resolution.
• You are curious and motivated by building software that supports real users doing complex work.

Experience:

• 3–5 years of professional software engineering experience building production systems OR 2+ years of professional software engineering experience with prior experience in biotech, life sciences, laboratory environments, or scientific software, where domain knowledge meaningfully accelerates impact.

Relevant Tech / Skills:

• Experience with some (not necessarily all) of the following: TypeScript, React, Material-UI, Vega, Python 3, SQLAlchemy, RESTful API design, AWS (CDK, Lambda, Step Functions, ECS/Batch, Fargate, API Gateway, Athena), relational databases (e.g., PostgreSQL), Pandas, PyTorch or other ML frameworks (nice to have, not required).

Benefits:

• The salary estimated for this position is $135,000 - $175,000 + bonus + options + benefits. Compensation will vary depending on job-related knowledge, skills, and experience. Actual compensation will be confirmed in writing at the time of the offer.
• Range of health insurance plan options through Anthem and Kaiser (monthly credit if benefit waived)
• Dental, and vision coverage through Guardian
• Additional well-being benefits through Nayya, OneMedical, Wagmo, Rula, and more
• 401(k) with company match
• DTO, two weeks of company-wide shutdown, and 12 company holidays
• Paid parental leave

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We're looking for a Senior Fullstack Engineer to join our Recommendation Cross-Channel & Offsite Discovery team. As a key member of our team, you will help us build our Customer Dashboard interface for customers to easily manage their marketing campaigns.

Responsibilities

• Implement New Features: Develop customer dashboard features using TypeScript and React. These features will interact with our backend services, which are built with Python and FastAPI.
• Innovate and Strategize: Participate in brainstorming sessions to develop new features and tools that will shape the future of Offsite Discovery.
• Collaborate on Functionality: Work with both technical and non-technical business partners to develop and update application functionalities.
• Communicate with Stakeholders: Keep stakeholders, both inside and outside the team, informed about project progress and developments.

Requirements

• Strong foundation with client-side JavaScript, computer science background & familiarity with networking principles.
• Solid experience with TypeScript and frontend frameworks like React.
• Experience building, maintaining, and debugging full-stack web applications.
• Experience with Python and one of the backend frameworks like FastAPI, Flask or Django, or willingness to learn and work with this stack.
• Good understanding of API design principles.
• Familiarity with Service-Oriented Architecture (SOA).
• Experience with relational databases, distributed systems, and caching solutions (MySQL/PostgreSQL).
• Analytical skills and experience with SQL to gather insights into dashboard reports and solutions (ClickHouse, Athena).
• Experience with any of the major public cloud service providers: AWS, Azure, GCP.
• Experience collaborating in cross-functional teams.
• Excellent English communication skills.

Nice to Have

• Familiarity with serverless design patterns, particularly with AWS Lambda.
• Experience working in remote environments.

Benefits

• Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
• Fully remote team - choose where you live.
• Work from home stipend! We want you to have the resources you need to set up your home office.
• Apple laptops provided for new employees.
• Training and development budget for every employee, refreshed each year.
• Maternity & Paternity leave for qualified employees.
• Work with smart people who will help you grow and make a meaningful impact.
• This position has a base salary range between $80k and $120k USD.

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.

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Constructor is seeking a Senior Full Stack Engineer to join its Retail Media team. The primary focus of this job is to design, deliver & maintain a web application in close collaboration with other engineers.

Key Responsibilities

• Work collaboratively with Product and Design teams to build Retail Media functionality.
• Collaborate with technical and non-technical business partners to develop / update functionalities.
• Communicate with stakeholders within and outside the team.
• Deliver Customer dashboard features using Typescript and React, collaborating with backend services (Python and FastAPI).

Requirements

• Strong foundation with client-side JavaScript, computer science background & familiarity with networking principles.
• Solid experience with Typescript and frontend frameworks like React.
• Experience building, maintaining, and debugging full-stack web applications.
• Experience with Python and one of the backend frameworks like FastAPI, Flask, or Django, or willingness to learn and work with this stack.
• Good understanding of API design principles.
• Familiarity with Service-Oriented Architecture.
• Experience with relational databases, distributed systems, and caching solutions (MySQL/PostgreSQL).
• Analytical skills and experience with SQL to gather insights into dashboard reports and solutions (ClickHouse, Athena).
• Experience with any of the major public cloud service providers: AWS, Azure, GCP.
• Experience collaborating in cross-functional teams.
• Excellent English communication skills.

Benefits

• Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
• Fully remote team - choose where you live.
• Work from home stipend! We want you to have the resources you need to set up your home office.
• Apple laptops provided for new employees.
• Training and development budget for every employee, refreshed each year.
• Maternity & Paternity leave for qualified employees.
• Work with smart people who will help you grow and make a meaningful impact.
• Base salary: $80k–$120k USD, depending on knowledge, skills, experience, and interview results.
• Stock options - offered in addition to the base salary.
• Regular team offsites to connect and collaborate.

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Helpshift helps B2B brands deliver this modern customer service experience through a mobile-first approach. We have changed how conversations take place, moving the conversation away from a slow, outdated email and desktop experience to an in-app chat experience that allows users to interact with brands in their own time.

Through our market-leading AI-powered chatbots and automation, we help brands deliver instant and rapid resolutions. Because agents play a key role in delivering help, our platform gives agents superpowers with automation and AI that simply works.

About the Team

Consumers care first and foremost about having their time valued by brands. Brands need insights into their customer service operation to serve their consumers effectively. Such insights and analytics are delivered through various data products like in-app analytics dashboards and data-sharing integrations.

The data platform team is responsible for designing, building, and maintaining the data infrastructure that enables such data and analytics products at scale. We build and manage data pipelines, databases, and other data structures to ensure that the data is reliable, accurate, and easily accessible.

We also enable internal stakeholders with business intelligence and machine learning teams with data ops. This team manages the platform that handles 2 Million events per minute and processes 1+ terabytes of data daily.

About the Role

• Building maintainable data pipelines both for data ingestion and operational analytics for data collected from 2 billion devices and 900M Monthly active users
• Building customer-facing analytics products that deliver actionable insights and data, easily detect anomalies
• Collaborating with data stakeholders to see what their data needs are and being a part of the analysis process
• Write design specifications, test, deployment, and scaling plans for the data pipelines
• Mentor people in the team & organization

Requirements

• 3+ years of experience in building and running data pipelines that scale for TBs of data
• Proficiency in high-level object-oriented programming language (Python or Java) is must
• Experience in Cloud data platforms like Snowflake and AWS, EMR/Athena is a must
• Experience in building modern data lakehouse architectures using Snowflake and columnar formats like Apache Iceberg/Hudi, Parquet, etc
• Proficiency in Data modeling, SQL query profiling, and data warehousing skills is a must
• Experience in distributed data processing engines like Apache Spark, Apache Flink, Datalfow/Apache Beam, etc
• Knowledge of workflow orchestrators like Airflow, Dasgter, etc is a plus
• Data visualization skills are a plus (PowerBI, Metabase, Tableau, Hex, Sigma, etc)
• Excellent verbal and written communication skills
• Bachelor’s Degree in Computer Science (or equivalent)

Benefits

• Hybrid setup
• Worker's insurance
• Paid Time Offs
• Other employee benefits to be discussed by our Talent Acquisition team in India.

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