You'll manage complex calendars, orchestrate end-to-end travel and events, and turn high-level ideas and meeting topics into clear agendas, materials, and follow-through so the CTO and their teams can stay focused on impact.

You'll use tools like Google Workspace, Slack, Zoom, Navan, GitLab, and AI solutions every day to streamline workflows, anticipate needs, and keep work moving smoothly across Engineering, Product, Security, and their cross-functional partners.

You'll collaborate closely with other executive support team members, Chiefs of Staff, People Operations, IT, and leaders across GitLab to maintain clear communication, track deliverables across organisational boundaries, and support hiring, onboarding, and engagement activities for a large, globally distributed technical organisation.

In your first year, you'll be expected to build strong, trust-based relationships, bring structure and calm to ambiguity, proactively flag risks and opportunities, and contribute to the broader executive support community through shared practices and coverage.

This is not a traditional executive support role. The CTO's operating tempo, breadth of stakeholders (engineering, go-to-market, customers, board, and co-founder), and strategic context require an EBP who can exercise independent judgement across administrative, programmatic, and people dimensions.

The bar is high: you are expected to operate autonomously on 80%+ of tasks without needing the CTO to 'load context' or provide step-by-step direction. When this works well, you create significant leverage by making the calls the CTO would make, keeping their operating cadence on track, and serving as connective tissue across the org.

What You'll Do:

• Own day-to-day executive operations for GitLab's CTO by anticipating needs, managing priorities, and ensuring the right information, people, and decisions come together at the right time.

• Manage complex calendars with proactive optimisation: protect focus blocks, resolve conflicts across time zones, and pre-stage briefing materials so the CTO is always prepared for internal and external meetings.

• Manage inbound requests and triage on behalf of the CTO , know what to accept, defer, delegate, or decline without asking in most cases, based on a deep understanding of priorities and stakeholder expectations.

• Own and drive the CTO's Rhythm of Business (ROB) end-to-end: Weekly Staff, CTO Reviews, Ops Reviews, QBRs, planning cycles, and other recurring forums , including agendas, pre-reads, action item tracking, and follow-through to closure.

• Independently identify when meetings or cycles are off-track on prep or follow-up and course-correct without being prompted, escalating only when necessary.

• Coordinate cross-functionally with other executive support team members and Chiefs of Staff across the executive team to keep the CTO's cadence aligned with company-level rhythms and key moments (board, earnings, all-hands, OKR cycles, and major launches).

• Proactively align with account teams, Solution Architects, CSMs, and other GTM stakeholders to assemble full context packages before customer meetings , account status, open escalations, strategic context, and key talking points.

• After customer and partner meetings, capture commitments, clarify owners and timelines, and ensure follow-ups are routed and tracked to closure without needing CTO reminders.

• Own and drive an engagement and 'people and culture' plan for the CTO's org: synthesise engagement data and sentiment, identify themes, and build a year-long plan of forums (Learn & Share sessions, AMAs, org-wide updates) with clear outcomes.

• Ghost-write internal comms, including all-hands intros, async updates, and remarks, in the CTO's voice that move the needle on culture, morale, and transparency, while handling sensitive people topics with discretion.

• Independently organise and execute org-wide events and offsites , leadership offsites, all-hands, in-person team gatherings, and cross-functional socials , owning logistics, budget, agenda design, and post-event follow-up.

• For leadership offsites, partner with the CTO and Chief of Staff on objectives and content, while fully owning execution and ensuring outcomes and actions are documented and followed through.

• Serve as a routing layer and connective tissue for the CTO's org: know who owns what, who to loop in, and when something needs the CTO's direct attention versus being handled downstream. Maintain a running awareness of key initiatives, escalations, and people dynamics so context doesn't need to be rebuilt for every interaction.

• Use AI tools extensively to automate routine tasks (scheduling, notes, follow-ups), synthesise information from multiple sources, and improve the speed and quality of decision support for the CTO.

• Coordinate end-to-end travel logistics (transportation, accommodations, documentation, security) and process expenses and reimbursements in a timely, accurate manner, often across multiple time zones and countries.

• Partner with People Operations, IT, Finance, and cross-functional partners to resolve logistical needs, support full-cycle recruiting and onboarding, and plan and execute virtual and in-person events and team activities.

• Contribute to the broader executive support community by building strong cross-functional relationships, sharing best practices, providing coverage for other EBPs, and participating in team-wide initiatives and projects.

Sr. and Staff Executive Business Partners are expected to be leaders of the admin team and the de facto leader for the executive support team for their division.

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You'll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes. This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion.

You will champion our mission in the field, ensure world-class delivery, and bring insights back to our product and research teams on a regular basis. You'll own engagements end-to-end, from SOW through production deployment.

You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organisational complexity that comes with deploying AI agents in enterprise environments.

Responsibilities:

• Manage the technical delivery plan for each engagement.
• Structure the SOW by clearly defining the scope, steps, dependencies, success criteria, and value hypotheses.
• Translate customer commercial objectives into a sequenced roadmap that our FDEs execute.
• Supervise technical discovery: map customer workflows, identify constraints, define the MVP scope, and shape the solution architecture for custom agent deployments.
• Lead the execution and delivery of daily engineering work within Anthropic and customer teams. Ensure project progress is smooth and sequenced. Make real-time trade-offs on scope and priority to preserve the critical path.
• Ensure product scope for field missions: define the MVP, write requirements documentation, prioritise the engineering backlog, and manage scope against success criteria as requirements evolve. Own the customer relationship throughout delivery. Organise executive briefings, manage communications with stakeholders regarding technical leads and supply, and represent Anthropic remote to senior commercial and technical executives in terms of technical credibility.
• Master value measurement and ROI: define impact hypotheses, establish baselines, and key performance indicators, conduct pre- and post-deployment measurements, and communicate results to executive sponsors.
• BOYD reusable solution patterns, evaluation frameworks, and technical manuals. Record best practices from various interactions and transmit signals from the field to Product and Research teams to improve our platform and models.

Navigating enterprise and regulatory complexity: security audits, legal approvals, procurement processes, compliance requirements, and organisational dynamics.

Manage scope and change: manage evolving requirements, define expectations, negotiate contract modifications, identify risks upfront, and signal them with clear context, when necessary.

Manage delivery operations: sprint ceremonies, step reviews, and progress reports.

Visit customer sites to build relationships, unlock deliveries, and accelerate adoption (target 25-50%).

Profile:

• More than 5 years of technical leadership experience with customers. This can include technical engagement management, technical program management, or technical product management, founders/startups, technical profiles, professional services, consulting, or enterprise software.
• Have deployed AI-based agent solutions, ML, or LLM. You understand applicable models, integration approaches, and reality on the ground.
• Can hold architecture conversations with engineering stakeholders, evaluate technical trade-offs, and test technical decisions under pressure. You won't write production code, but will be responsible for leading technical direction of engagements alongside Forward Deployed Engineers.
• Have experience delivering complex, high-stakes technical projects for enterprise customers, whose results depend on close coordination and rapid decision-making, ideally in multiple activities within regulated sectors.
• Have an assertive personality: you're comfortable, credible, and able to represent Anthropic in high-stakes environments.
• Overcome ambiguous contexts and bring structure where there isn't.
• Have a builder mindset: you're here to create a function, not occupy it.

Additional assets:

• Experience in financial services, healthcare, life sciences, or pharmaceutical industries.
• Experience in a field-deployed engineering organisation or professional services and consulting firms.
• Exceptional understanding of LLM capabilities and limitations.
• Experience with regulated industries and compliance requirements.
• Experience managing delivery teams with integrated engineers on customer sites.
• Familiarity with AI agent frameworks, usage tool models, and orchestration architectures.

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This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion. You will champion our mission in the field, ensure world-class delivery, and bring insights back to our product and research teams on a regular basis.

You'll own engagements end-to-end, from SOW through production deployment. You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organisational complexity that comes with deploying AI agents in enterprise environments.

Responsibilities:

• Own the technical delivery plan for each engagement. Structure SOWs with clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.

• Lead technical discovery. Map customer workflows, identify constraints, define MVP scope, and shape the solution architecture for custom agent deployments.

• Run day-to-day engineering execution. Drive delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.

• Own product scoping for field engagements. Define the MVP, author requirements documentation, prioritise the engineering backlog, and manage scope against success criteria as requirements evolve.

• Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.

• Own value measurement and ROI. Define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.

• Codify reusable delivery assets. Build solution patterns, evaluation frameworks, and technical playbooks. Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.

• Navigate enterprise and regulatory complexity. Security reviews, legal approvals, procurement processes, compliance requirements, and organisational dynamics.

• Manage scope and change. Handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed.

• Run delivery operations. Sprint ceremonies, milestone reviews, and progress reporting.

• Travel to customer sites. Build relationships, unblock delivery, and accelerate adoption. (25–50% expected).

You May Be a Good Fit If You:

• Have led AI/ML engagements/deployments, whether as a founder, data scientist, engineer, researcher, or in a professional services or consulting role.

• Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments.

• Have experience in a specialised vertical (financial services, life sciences, pharmaceutical, retail, mining, agriculture, etc.).

• Can lead architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs.

• Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making , ideally across multiple workstreams in regulated industries.

• Have executive presence , polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments.

• Thrive in ambiguity and bring structure where none exists.

• Have a builder's mindset , you're here to create a function, not join one.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $200,000-$345,000 USD

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This role will lead product management across systems that serve our employees, candidates, HR and People Operations, Talent Acquisition, and Legal teams. You will be the connective tissue between People, Legal, IT, Security, and Finance , designing and shipping platforms, workflows, and automations that are delightful, compliant, and highly efficient.

Deliver a unified “hire-to-retire and contract lifecycle” experience that reduces friction and manual work for employees, candidates, managers, HR and People Ops, Talent Acquisition, and Legal stakeholders.

Define and own the product vision and strategy for our People Tech and Legal systems ecosystem, spanning HRIS, ATS, performance and engagement tools, learning platforms, compensation, employee relations tooling, and CLM and Legal platforms.

Lead end-to-end product delivery for People Tech and Legal systems, including discovery, requirements, prioritization, launch, adoption, and continuous improvement, with a strong focus on measurable business outcomes.

Use automation, integrations, and GenAI-driven workflows to transform processes such as recruiting, onboarding, internal mobility, performance cycles, policy and document management, and contract review, approvals, and renewals.

Establish and own clear product metrics (for example SLA adherence, time-to-hire, time-to-onboard, cycle time for contract workflows, data quality, and control health) and run the roadmap to move those metrics in meaningful ways.

Partner with Legal, Compliance, Security, and Finance to embed pragmatic controls into systems and workflows, ensuring People and Legal platforms support SOX, SOC 2, privacy, and regulatory requirements while still enabling high-velocity operations.

Act as the principal product partner for People and Legal leadership, influencing how we scale our operating models, controls, and user experience as the company grows, and setting standards other product areas rely on.

We are looking for a strategic thinker, structured problem solver, fast mover, thoughtful risk taker, and deeply customer-obsessed product leader who can operate at both architecture and execution levels.

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You'll bring enthusiasm, solid technical skills and a track-record of product delivery, with at least 3 years experience in music tech, consumer electronics or a similar industry.

You'll be the design authority for your hardware and will take it through its full life cycle from concept to production. You'll work with Product Owners to help define features and requirements, produce system-level designs including selection of key technologies and components, then go on to design the resulting schematics and PCBs.

Responsibilities:

• Design and develop hardware for our next generation of class-leading controllers and instruments
• Work with Product Owners to define features and requirements
• Produce system-level designs including selection of key technologies and components
• Design resulting schematics and PCBs

Requirements:

• A degree or HND in Electronics Engineering (or related subject)
• Taken ownership of a commercial design throughout the full development process
• Experience of designing hardware that successfully balances quality, cost and time to market
• The ability to plan and deliver to deadlines, learning and applying new skills quickly

Desirable skills and experience:

• Design of cost-sensitive products for high-volume mass production
• Design and debug for EMCD approvals
• An active interest in making music, synths and music technology

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, Health Cash Plan, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen.

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You'll work with our product owners to define features and requirements, produce system-level designs including selection of key technologies and components, then go on to design the schematics and PCBs.

You'll be responsible for planning your work and delivering against production schedules - this means strong analytical and estimation skills, and the ability to communicate effectively with technical and non-technical peers.

You'll spend a lot of your time designing and debugging hardware, so systematic measurement, analysis and fault-finding skills are essential.

Signal integrity, EMC and analogue debugging experience are also highly desirable.

You'll contribute to our roadmaps, helping determine what products we deliver and how we deliver them - this means seeing the big-picture and understanding our products, market and customers.

You'll be working with a team of experienced engineers who are on hand to support you in a friendly, social and inclusive environment where our shared passion for music and music tech is front and centre.

About you:

You bring energy, technical acumen, and a proven track record.

You've been responsible for delivering successful products to market in music tech, consumer electronics or a similar industry.

You're a proactive and pragmatic problem solver, able to find creative solutions to problems that others didn't see coming.

You're decisive, you back yourself, and you're able to bring others along with you.

You build strong working relationships with your peers; you support and mentor others and know when to seek support yourself.

You think strategically and can work across multiple projects while still diving down into detail.

Most importantly of all, you love what you do - designing and shipping products that help millions of people make music.

Required skills and experience – you should apply for this role if you have:

• A degree or HND in Electronics Engineering (or related subject).

• Taken ownership of commercial designs throughout the full development process and delivered them successfully.

• Experience of designing hardware that balances quality, cost and time to market.

• The ability to plan and deliver to deadlines, learning and applying new skills quickly.

Technical knowledge we're looking for:

• Analogue electronics for audio applications (low-noise design, signal processing).

• High speed digital interfaces (e.g. SDRAM, I2S, USB, RGMII).

• Linear and switching power supply design, PMICs, USB PD.

• Embedded systems.

Further desirable experience:

• Design of products for high-volume mass production.

• Design and debug for EMCD and RED approvals.

• An active interest in making music and music technology.

• Working with ODM/JDM/CDS models.

• Altium Designer (schematic and PCB layout)

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

People

Compensation

• San Francisco $234K – $260K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI's Compensation team plays a crucial role in rewarding and retaining world-class talent who will ensure that artificial general intelligence benefits all of humanity. By crafting and implementing innovative compensation strategies, we ensure our compensation offerings are competitive, equitable, and aligned with OpenAI's mission to scale intelligently and ethically.

About the Role

We are expanding our Compensation team and seeking a Compensation Partner to support our global growth. This strategic position will partner with business leaders, HR Partners, and recruiters to ensure our compensation strategies align with business objectives and talent needs. This role manages global benchmarking, owns offer approvals, and fosters strong relationships with cross-functional partners to gain a deep understanding of our talent across various departments.

We may have multiple Compensation Business Partner openings under this role, supporting OpenAI’s Technical and G&A orgs. As such, you’ll report to one of two Compensation Partner Leads (technical or G&A), and we’ll determine the best initial team match during the interview process based on your experience, strengths, and interests, aligned to the highest-impact business need.

Your Responsibilities:

• Collaborate with HR Business Partners, Business Leaders, and Recruiting to address compensation-related issues and provide solutions that support business goals.

• Own offer approvals and offer analysis, capturing emerging market trends and ensuring offers are consistent with our compensation philosophy.

• Manage the benchmarking process to ensure our compensation strategies are competitive and aligned with market standards.

• Foster strong relationships with cross-functional partners and gain a deep understanding of the talent within each organizational unit.

• Support compensation design and optimization, including job architecture and sales compensation.

We’re Seeking:

• 6-10+ years of experience in compensation or related roles.

• Strong communication skills with the ability to effectively partner with various stakeholders.

• Strong analytical skills with the ability to interpret data and make informed decisions.

• Ability to work independently and as part of a team in a fast-paced environment.

• Experience in job architecture or sales compensation is strongly preferred.

Location and Workplace

This role is based in our San Francisco office and we aren’t considering remote applications at this time. We use a hybrid work model of 3 days in the office with optional work from home on Thursdays and Fridays. We also offer relocation assistance to new employees.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, outdoor space for working and socializing, wellness rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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About the role

As Sales Manager, Life Sciences, you will build and lead a team of Account Directors focused on landing and growing our largest Life Sciences customers — global pharmaceutical and biotechnology companies, medical device and diagnostics firms, contract research organizations (CROs), and large research institutions.

In this role, you will

• Recruit, develop, and lead a team of Enterprise Account Directors focused on new business and strategic expansion in Life Sciences.

• Create a strong coaching culture with frequent deal reviews, ride-alongs, and structured 1:1s that elevate performance.

• Define and refine the GTM strategy for Life Sciences accounts, aligned to our evolving territory and account coverage model.

• Drive territory design, account prioritization, and coverage approaches that balance new customer acquisition with strategic expansion.

• Establish clear operating rhythms for pipeline and forecast management, with explicit expectations on activity, coverage, and deal quality.

• Hold the team accountable for building and closing high-quality, multi-stakeholder, multi-product opportunities that materially impact revenue.

• Guide reps through complex, technical, and often unstructured opportunities in regulated environments.

• Help translate AI and API capabilities into business value for Life Sciences executives, partnering through regulatory, compliance, and data considerations (e.g., clinical data workflows, GxP/FDA/EMA contexts).

• Partner with Marketing to shape the Life Sciences story, campaigns, and events that generate qualified pipeline — and provide clear, data-driven feedback on what is and isn’t working.

• Provide structured, prioritized feedback to Product on customer use cases, feature gaps, and deal blockers to inform roadmap, packaging, and pricing decisions.

• Partner with Finance on deal structures, commercial terms, and approvals that balance customer needs with OpenAI’s revenue, margin, and risk objectives.

• Work closely with Technical Success and post-sales teams to co-design solutions, align on implementation expectations, and ensure smooth handoffs that set customers up for long-term success.

What we’re looking for

• 15+ years of experience in enterprise sales, success, or GTM leadership, with significant time leading at scale.

• Proven track record of driving revenue growth in enterprise segments ($100M+ businesses).

• Experience leading verticalized sales motions and building go-to-market plays from scratch.

• Strong operational orientation: comfortable with capacity planning, pipeline rigor, forecasting, and data-driven execution.

• Low-ego, culture-first leader who builds trust across teams and inspires followership.

• Comfortable with ambiguity and rapid change; thrives in a dynamic, startup-like environment inside a global company.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Salary

• $350K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws.

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What you'll do

Act as the primary interface between the research team and the deployment ecosystem, ensuring seamless transition from innovation to production.

• Own interactions with external AI and LLM providers to facilitate integration and optimize performance across platforms.
• Lead information security and compliance approvals for product deployments, maintaining high standards of data protection and privacy.
• Design, build, and evolve the build and development environment, including robust CI/CD pipelines for automation and reliability.
• Manage releases end-to-end, from scheduling and execution to closure, ensuring timely and high-quality product delivery.
• Drive porting efforts and cross-platform support, broadening product reach and enabling scalability across cloud environments.

What you need

• Strong proficiency in Git, CI/CD, and version control workflows.
• Expertise in operating systems and cloud deployments (Azure, GCP, AWS).
• Hands-on experience with Docker/Kubernetes and infrastructure-as-code practices.
• Ability to design and build distributed systems at scale.
• Proficiency in Python or another scripting language for automation.
• Experience in model inferencing frameworks (vLLM, TGI) is highly desirable.

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