a5f2ed94-1e6 Mid-Market Customer Success Manager Why join us\n\nBrex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.\n\nBrex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.\n\nWorking at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.\n\nSales at Brex\n\nThe Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.\n\nWhat you’ll do\n\nAs a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product. You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.\n\nWhere you'll work\n\nThis role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!\n\nResponsibilities\n\n- Develop a deep expertise in Brex products to actively show customers how to become "power users" of the platform.\n\n- Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.\n\n- Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.\n\n- Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.\n\n- Lead business reviews and financial health checks that drive executive alignment and showcase ROI.\n\n- Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.\n\n- Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.\n\n- Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.\n\nRequirements\n\n- 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.\n\n- Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools. Backgrounds in corporate accounting or financial systems are a significant asset.\n\n- Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle - You are passionate about working with customers to ensure they achieve their goals\n\n- Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.\n\n- Ability to synthesize product usage data and identify key insights and trends\n\n- Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.\n\n- Bachelor's degree required; finance, business, or related fields preferred.\n\nBonus Points\n\n- You think in systems, not silos, and understand the bigger picture of customer value.\n\n- You are energized by developing relationships across a wide range of levels and roles

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]]> full-time mid hybrid $132,888 to $166,110 Customer Success Management, Financial Technology, ERP Systems, Spend Management Platforms, AP Automation Tools, Cross-Functional Collaboration, Data Analysis, Usage Insights, Issue Resolution, Product Improvements, Customer Engagement, GMV Targets Sales Finance Brex https://logos.yubhub.co/brex.com.png Brex is a fintech company that provides a platform for companies to manage their finances. https://brex.com https://job-boards.greenhouse.io/brex/jobs/8307799002 San Francisco, California, United States 2026-04-18 2e920c88-a93 Head of Procure-to-Pay (P2P) Head of Procure-to-Pay (P2P)

We are looking for a highly capable and strategic Head of Procure-to-Pay (P2P) to lead our Accounts Payable (AP), Travel and other expense control operations, while working closely with Procurement to ensure alignment across the end-to-end P2P process.

Leadership & Strategy

  • Lead and manage the AP team, ensuring timely and accurate processing of invoices and payments.
  • Define and implement the P2P strategy, aligning with broader finance and operational goals, while building strong relationships across the wider finance function to foster collaboration and shared accountability.
  • Provide leadership and oversight for travel operations, including policy compliance, expense management, and vendor relationships.
  • Collaborate closely with Procurement to ensure purchasing processes and controls are well-integrated and support business needs.
  • Build strong relationships across the wider organisation to promote awareness and adherence to P2P-related policies and procedures.
  • Play a key role in shaping the company’s ESG roadmap by ensuring P2P processes evolve in line with emerging reporting and compliance requirements.

Operational Excellence

  • Oversee daily AP operations including invoice processing, payment runs, vendor management, and reconciliations.
  • Drive continuous improvement and automation across AP, travel, and procurement touchpoints.
  • Ensure robust internal controls and compliance with financial policies and regulatory requirements.
  • Ensure accurate coding of invoices and expenses to support project-level financial reporting and analysis.
  • Collaborate with Finance and FP&A teams to maintain data integrity for cube-based reporting structures.
  • Continuously improve coding practices and controls to enable reliable and insightful reporting across business units.
  • Proactively consider evolving Environmental, Social, and Governance (ESG) reporting requirements in P2P processes.
  • Work with relevant teams to ensure data captured through AP, travel, and procurement supports future ESG disclosures.
  • Identify opportunities to align operational practices with sustainability and governance objectives.

Stakeholder Engagement

  • Act as the primary point of contact for travel-related matters, working with internal teams and external providers.
  • Maintain a strong dotted-line relationship with Procurement to support sourcing, purchasing, and supplier management.
  • Partner with Finance, Procurement, and business units to resolve issues and enhance service delivery.
  • Proactively identify and manage operational risks within procurement-related processes, ensuring controls are in place and aligned with company policies and governance standards.

Systems & Technology

  • Lead system enhancements and support ERP upgrades or transitions related to P2P.
  • Promote the use of digital tools and automation to improve efficiency and accuracy across AP and travel.

Requirements

  • Proven experience leading an Accounts Payable department within a shared services or large corporate environment.
  • Strong understanding of travel operations, expense management, and procurement processes.
  • Experience with ERP systems (e.g., NetSuite and Tipalti) and AP automation tools.
  • Excellent leadership, communication, and stakeholder engagement skills.
  • Strong analytical mindset with a focus on process improvement and controls.
  • Professional accounting or finance qualification (e.g., ACCA, CIMA) is desirable but not essential.

Benefits

  • Competitive salary & company bonus
  • Private healthcare, life insurance & income protection
  • CycleScheme & TechScheme
  • Free Calm app subscription
  • Pension scheme with 6% company contribution (when you contribute 3%)
  • 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off!
  • Ongoing personal development opportunities
  • WeWork office space & company-wide socials

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]]> full-time senior onsite ERP systems, AP automation tools, leadership, communication, stakeholder engagement, analytical mindset, process improvement, controls, digital tools, automation, travel operations, expense management, procurement processes Finance Technology Quantexa https://logos.yubhub.co/view.com.png Quantexa is a company that empowers organisations to make data meaningful and drive more informed and actionable decisions. It has grown rapidly, expanding to over 800 staff across multiple offices. https://jobs.workable.com https://jobs.workable.com/view/dL79xxUN81CshvTiJJW7oq/head-of-procure-to-pay-(p2p)-in-london-at-quantexa London 2026-03-09