You will have regular contact with clients regarding their accounts, under the direction of a registered securities representative. You will enter orders for clients and open new client accounts at the direction of the registered representative.

The role requires a strong understanding of the brokerage and banking industry, trading operations, banking products, and HSI's (HSBC Securities Inc. USA) brokerage products. You will also need to have knowledge of relevant U.S. regulatory governance related to Anti Money Laundering, as well as local and Group compliance regulations.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. You will also have access to a competitive pay and benefits package, including a robust Wellness Hub, all in a welcoming and inclusive work environment.

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Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up.

This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

In this role within Engine’s Product & Technology function, you’ll run one or more subdomains in the Financial Crime area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features.

You’ll also work closely with the wider product team, including contributing to the broader product roadmap.

You’ll have touch points with our existing and future clients to ensure we support them effectively.

You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it.

Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.

As a Product Manager, you will be responsible for owning and delivering new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn’t.

You’ll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects.

You’ll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition.

You’ll work closely with our Business Development team by helping the team understand Engine’s capabilities in your domain and joining early-stage Sales conversations as an SME.

You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders.

Key responsibilities include:

• Taking ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders.

• Contributing to the overall Financial Crime roadmap with inputs from your subdomain(s).

• Working cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients.

• Confidently and independently prioritising incoming tasks and clearly communicating ‘the what’ and ‘the why’ of each decision to both internal and external stakeholders.

• Managing deadlines and being responsible for proactively raising delivery risks that may impact our client projects.

• Developing a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition.

• Working closely with our Business Development team by helping the team understand Engine’s capabilities in your domain and joining early-stage Sales conversations as an SME.

• Being responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders.

Requirements include:

• 2+ years of direct Product manager/owner experience, ideally in Financial Crime with a regulated bank.

• Experience working within a Financial Crime Operation is also beneficial.

• A drive to create great user experiences and a good understanding of market trends in the world of Financial Crime.

• Owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn’t.

• Relevant experience in designing and implementing screening, counter fraud or anti money laundering systems.

• Experience working across different regions and jurisdictions is a plus.

• Comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients.

• Experience working directly with APIs.

• Experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making.

Skills include:

• Managing competing priorities, whilst keeping sight of the big picture and driving towards an end goal.

• Intellectually and technically curious and enjoy learning what things do and how they work.

• A knack for understanding technical concepts and enjoy getting into the details with engineering and design.

• Good communication skills that will be required to work with both internal and external stakeholders.

• Comfortable handling ambiguity and working in a flat structure.

• Proactively taking accountability for important and strategic activities.

Interview process includes:

• A 45-minute conversation with someone from the team.

• A 1-hour conversation with two more people from the team, including our Technical Product Director.

• A 45-minute conversation with two of the senior leadership team.

Benefits include:

• 33 days holiday (including public holidays, which you can take when it works best for you).

• An extra day’s holiday for your birthday.

• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.

• 16 hours paid volunteering time a year.

• Salary sacrifice, company-enhanced pension scheme.

• Life insurance at 4x your salary & group income protection.

• Private Medical Insurance with VitalityHealth including mental health support and cancer care.

• Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.

• Generous family-friendly policies.

• Incentives refer a friend scheme.

• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.

• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.

Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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