The nature of our business means you'll spend significant time helping customers who've already adopted Temporal unlock more value by expanding into additional use cases, teams, and workloads. This is a high-velocity, technically deep role.

You'll partner with developers, architects, and engineering leaders at fast-moving companies to help them understand how Temporal fits into their existing architecture and prove out value through hands-on technical work.

You'll be working in a consumption model where usage grows over time, which means building strong technical relationships and staying engaged with accounts as they scale.

As an early member of a growing team, you should be comfortable with ambiguity, frequent context switching, and creating leverage through reusable assets that help the broader team move faster.

Must reside in San Francisco, CA

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This position is responsible for the day-to-day engineering work activities in an assigned area. Responsibilities include service design, estimating, and coordinating construction for multiple overhead and underground residential, new business, industrial and other construction projects as needed.

The candidate must provide superior customer service and be able to prepare and schedule construction of jobs to meet committed service dates. Other duties will include handling customer inquiries (voltage complaints, claims, etc.) and assisting with Distribution compliance and asset management programs.

The candidate will also participate in the on-call rotation and must be available after business hours for local, out-of-town, and out-of-state trouble and storm restoration.

Primary responsibilities include but are not limited to:

• Provides engineering/technical expertise and guidance in the identification, analysis, and resolution of problems in the Distribution design area.
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities.
• Prepares thorough and accurate cost estimates, correspondence, documentation, calculations, and sketches.
• Conducts engineering and related studies.
• Strives to continually improve job-related, engineering, technical and professional knowledge, skills and performance.
• Develops positive working relationships to effectively coordinate work activities.
• Demonstrates effective oral and written communication skills.
• Maintains accurate records and files.
• Supports the company's goals and represents the company positively and professionally.
• Process switching requests submitted to Distribution Control Center.
• Must be available after hours as required to provide leadership and assist in emergency restoration.

REQUIRED QUALIFICATIONS

• Bachelor of Science in the following Engineering disciplines from an ABET accredited program: Electrical, Mechanical, Civil, Industrial or Chemical.
• Understanding of basic engineering theories and principles.
• Understanding of basic practices of researching engineering and design issues, evaluating alternatives, making sound recommendations and preparing and presenting recommendations.

DESIRED QUALIFICATIONS

• Bachelor of Science in Electrical Engineering
• Demonstrated good understanding of electric utility and facility design standards, specifications and requirements for electrical projects, and the ability to produce construction documents.
• Demonstrated understanding of construction management skills and practices.
• Demonstrated effective negotiating skills.
• Demonstrated ability to quickly grasp new techniques, deal with rapid changes in priorities, and remain calm and effective in stressful situations.
• Demonstrated ability to meet required deadlines while simultaneously completing other tasks.
• Demonstrated ability to establish and maintain effective working relationships with peers, partners, customers, and the public by adapting to various personality styles in a professional manner.
• Experience and demonstrated written and oral communications skills, including the ability to present information, facilitate meetings, and provide direction to others.
• Ability to deal with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
• Understanding of basic principles of project management

Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills.
• Strong technical writing skills preferred.
• Strong project management and organizational skills
• Ability to maintain attention to details in written and spoken communication is required.
• Ability to utilize excellent interpersonal skills to build and maintain strong, positive relationships with employees and customers.
• Ability to work in a team environment
• Ability to prioritize work activities and manage time effectively

Behavioral Attributes:

• Must exhibit integrity and ethical behavior.
• Demonstrates behaviors consistent with the Company’s values of Unquestionable Trust, Superior Performance, and Total Commitment.
• Demonstrate initiative, personal ownership and accountability.

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We are looking for top-level problem solvers who like getting into the details and are actively engaged in creating and implementing scalable solutions that usually involve process, technology, and organisational change. You will gain an understanding of how the firm and ETF ecosystem functions and leverage your financial markets / investment management industry knowledge and your technical abilities to collaborate with business, technology, product and operational leaders in delivering the firm’s most critical and valuable ETF projects.

Responsibilities:

• Design, innovate, and implement ETF operating models, technology solutions and commercial opportunities
• Operate horizontally at the intersection of capital markets, investments, ETF servicing, post trade processing, technology, and core services
• Lead and drive ETF platform change both internally at BlackRock and externally across Service Providers partnering with business leaders
• Develop a solutions capability for tactical and strategic needs referencing API’s and data across the ETF and Investment book for record
• Partner with the firm’s leadership to help shape BlackRock’s ETF platform strategy to maximise growth, scale, and consistency
• Develop project objectives with measurable goals, drive consensus and communicate plans and results to stakeholders and management throughout
• Establish, oversee and execute complex multi-faceted testing strategies to deliver change
• Maintain a One BlackRock perspective driving positive and impactful outcomes for the firm
• Mentor junior team members and contribute to the team’s overall development.

Qualifications:

• 3-5+ years of experience in financial services or a related industry, including experience engaging with leadership executives and successfully driving and delivering complex and impactful strategic change programs
• Ability to define holistic business requirements and communicate the needs of the team effectively
• Experience in platform design and system integration
• Outstanding leadership experience with a track record of successful people management outcomes
• Detailed knowledge and understanding of investment management products and asset types, including but not limited to ETFs, Mutual Funds, Fixed Income, Equities, Derivatives, and Alternatives.
• Significant and successful track record in driving and delivering complex and impactful strategic change programs
• Experience navigating a complex matrix of accountability and stakeholders
• Excellent written and verbal communication skills: ability to clearly articulate objectives and influence outcomes
• Results driven individual with a high level of attention to detail and intellectual curiosity
• Ability to manage multiple complex projects at the same time
• Technical aptitude, understanding how technology drives scale and the ability to sit at the intersection of business subject matter experts, product management and engineers
• Ability to gather and analyse facts, analyse big data, define problems, and suggest solutions
• Prior experience or interest in data analysis including python, sql, API’s and power bi

Our benefits include retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities.

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Join the world's largest asset manager and elevate your career by working in an environment that fosters positive relationships and recognises outstanding performance. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success.

BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management, and advisory services to institutional, intermediary, and individual investors around the world. With over $13 trillion in assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

BlackRock is the #1 Exchange Traded Fund (ETF) provider globally with over $5 trillion in assets under management. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and global markets.

Responsibilities

• Design, innovate, and implement ETF operating models, technology solutions, and commercial opportunities

• Operate horizontally at the intersection of capital markets, investments, ETF servicing, post-trade processing, technology, and core services

• Lead and drive ETF platform change both internally at BlackRock and externally across Service Providers partnering with business leaders

• Become the 'go-to' platform specialists connecting the ETF Ecosystem, ETF Solutions Platform (ESP) & Aladdin

• Develop a solutions capability for tactical and strategic needs referencing APIs and data across the ETF and Investment book for record

• Partner with the firm's leadership to help shape BlackRock's ETF platform strategy to maximize growth, scale, and consistency

• Develop project objectives with measurable goals, drive consensus, and communicate plans and results to stakeholders and management throughout

• Establish, oversee, and execute complex multi-faceted testing strategies to deliver change

• Maintain a One BlackRock perspective driving positive and impactful outcomes for the firm

• Mentor junior team members and contribute to the team's overall development.

• Simplify complex topics and create innovative solutions for issues

• Engage and maintain relationships with stakeholders across the firm to effectively navigate our global organization

Qualifications

• 5-7+ years of experience in financial services or a related industry, including experience engaging with leadership executives and successfully driving and delivering complex and impactful strategic change programs

• A background that includes exposure to ETF operations, client service, fund accounting, custody/banking

• Ability to define holistic business requirements and communicate the needs of the team effectively

• Experience in platform design and system integration

• Outstanding leadership experience with a track record of successful people management outcomes

• Detailed knowledge and understanding of investment management products and asset types, including but not limited to ETFs, Mutual Funds, Fixed Income, Equities, Derivatives, and Alternatives.

• Significant and successful track record in driving and delivering complex and impactful strategic change programs

• Experience navigating a complex matrix of accountability and stakeholders

• Excellent written and verbal communication skills: ability to clearly articulate objectives and influence outcomes

• Results-driven individual with a high level of attention to detail and intellectual curiosity

• Ability to manage multiple complex projects at the same time

• Technical aptitude, understanding how technology drives scale, and the ability to sit at the intersection of business subject matter experts, product management, and engineers

• Ability to gather and analyze facts, analyze big data, define problems, and suggest solutions

• Prior experience or interest in data analysis including Python, SQL, APIs, and Power BI

Our benefits

To help you stay energized, engaged, and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge, and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

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