This role helps ensure the organisation is prepared to respond to and recover from disruptive events by developing and supporting crisis management processes, business continuity planning, and enterprise-wide preparedness initiatives.

The analyst leverages department-owned technologies and collaborates with stakeholders across all subsidiaries to advance program maturity. This position requires an innovative, solutions-oriented approach and the ability to thrive in a fast-paced, evolving environment.

Responsibilities:

• Develop and facilitate exercises to test emergency response, crisis management, and business continuity plans.
• Serve as a subject matter expert in exercise design, crisis management, and business continuity practices.
• Create and deliver training for employees at all levels.
• Support Enterprise Resilience Coordinators and Crisis Managers in enhancing response capabilities.
• Leverage resilience technologies, including AlertMedia, Archer, and Microsoft-based tools (SharePoint, Power Platform).
• Lead the development, maintenance, and testing of business continuity plans for critical functions.
• Participate in business continuity exercises and prepare after-action reports.
• Use data to create and improve program metrics and reporting.
• Coordinate with partners and key stakeholders to advance business continuity and preparedness initiatives.
• Provide support to department leadership during enterprise-level incidents.
• Act as a change agent to drive program advancement and alignment with strategy.

Requirements:

• Bachelor's degree required; advanced degree or related certification a plus.
• 1-3 years of experience in business continuity, crisis management, or relevant technical/business systems roles preferred.

Knowledge, Skills & Abilities:

• Strong interpersonal and communication skills with experience engaging all organisational levels, including executives.
• Knowledge of continuity planning, crisis management, risk mitigation, or related disciplines preferred.
• Ability to facilitate problem-solving sessions and table-top exercises.
• Strong written and verbal communication skills with ability to tailor messaging to different audiences.
• Ability to make timely decisions, including under pressure.
• Technical aptitude with ability to learn and support business-owned systems (e.g., mass notification, business continuity planning platforms, SharePoint, Power Platform).
• Innovative, adaptable, and solutions-driven with strong critical-thinking skills.
• Effective team collaborator, including in matrixed or cross-functional environments.
• Analytical skills with interest in learning modern data visualisation methods.
• Self-starter able to balance multiple priorities with minimal supervision.
• Occasional after-hours or on-call support required.
• Basic energy/utility knowledge preferred.

XML job scraping automation by YubHub