Join the BizTech team at Airbnb and contribute to fostering culture and connection at the company by providing reliable corporate tools, innovative products, and technical support for all teams.

As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams and help BizTech teams focus on their core work with confidence.

Your scope includes leading projects across multiple products and platforms, delivering world-class outcomes that create customer and community value while balancing near- and long-term needs.

Key Responsibilities:

• Lead technical strategy and discussions, partnering with Operations peers and cross-functional BizTech teams to build AIOps and automation solutions.

• Stay on top of tasks, engagements, and team interactions,active collaboration is key to success.

• Work in sprints, delivering project work across coding, testing, design, documentation, and operational readiness reviews.

• Dedicate part of each day to core Operations work, triaging tickets, spotting patterns, and driving scalable fixes that improve efficiency.

• Participate in an on-call rotation, leading high-severity incident response as both incident commander and operations engineer.

Requirements:

• 15+ years of experience across AIOps, data catalog architecture, product development, and/or Technical Operations infrastructure.

• Strong SDLC experience, including infrastructure as code, configuration management, distributed version control, and CI/CD.

• Deep expertise in complex enterprise infrastructure, especially cloud (AWS and/or Google), with a focus on AI/automation, data catalog architecture, workflows, and correlation.

• Solid understanding of corporate infrastructure and applications to translate into AIOps requirements and integrations.

• Proven ability to lead cross-team, cross-org delivery of large-scale, technically complex, ambiguous initiatives that anticipate business needs.

• Proficient in Python or Go.

• Experience building API integrations and event-driven architectures (e.g., AWS Lambda/SQS).

Preferred Qualifications:

• Experience with cloud-based infrastructure and services.

• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

• Knowledge of DevOps practices and tools (e.g., Jenkins, GitLab).

• Experience with agile development methodologies and frameworks (e.g., Scrum, Kanban).

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing priorities.

Salary: $212,000-$265,000 USD per year.

Benefits: Bonus, equity, benefits, and Employee Travel Credits.

Workplace Type: Remote eligible.

Experience Level: Senior.

Employment Type: Full-time.

Category: Engineering.

Industry: Technology.

Required Skills: AIOps, data catalog architecture, product development, Technical Operations infrastructure, SDLC, infrastructure as code, configuration management, distributed version control, CI/CD, cloud (AWS and/or Google), AI/automation, data catalog architecture, workflows, and correlation.

Preferred Skills: Cloud-based infrastructure and services, containerization and orchestration tools (e.g., Docker, Kubernetes), DevOps practices and tools (e.g., Jenkins, GitLab), agile development methodologies and frameworks (e.g., Scrum, Kanban), strong communication and interpersonal skills, ability to work in a fast-paced environment and adapt to changing priorities.

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Your responsibilities will include designing and implementing platform capabilities to support the AI/ML development and productionization lifecycle, including training, evaluation, deployment, monitoring, and management of models and agents.

You will also design and implement platform integrations with various frameworks in the AI/ML ecosystem, collaborate with the AI/ML community across the world to advance the state-of-the-art in AIOps, and ensure the latest AI/ML tooling advancements are available to Databricks' customers.

Additionally, you will mentor and guide junior engineers on the team by helping with project planning, technical decisions, and code and document review.

We are looking for a highly skilled and experienced software engineer with a strong background in AI/ML and a passion for building and maintaining open-source platforms.

The ideal candidate will have a BS (or higher) in Computer Science, or a related field, and 5+ years of hands-on experience in building production systems using at least one of the following programming languages: Python (Preferred), Scala and Java.

Experience building and maintaining software tools and frameworks for AI/ML, ideally in an open-source environment, is also required.

Familiarity with AI/ML and AIOps concepts and technologies, such as model training, deployment, and monitoring, is essential.

A deep understanding and experience in working with agent frameworks such as LangChain, LlamaIndex, DSPy, or other similar projects is preferred.

Significant contributions to open-source projects in the AI/ML domain, such as SparkML, TensorFlow, PyTorch, MLflow, or other similar projects, are also preferred.

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.

For specific details on the benefits offered in your region, please click here.

We are committed to diversity and inclusion and welcome applications from candidates of all backgrounds.

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The impact you'll have:

• Design and implement platform capabilities to support the AI/ML development and productionization lifecycle including training, evaluation, deployment, monitoring, and management of models and agents
• Design and implement platform integrations with various frameworks in the AI/ML ecosystem
• Collaborate with the AI/ML community across the world to advance the state-of-the-art in AIOps
• Ensure the latest AI/ML tooling advancements are available to Databricks' customers, thereby enabling organizations around the world to get more value from their data
• Mentor and guide junior engineers on the team by helping with project planning, technical decisions, and code and document review

What we look for:

• BS (or higher) in Computer Science, or a related field
• 3+ years of hands-on experience in building production systems using at least one of the following programming languages: Python (Preferred), Scala and Java
• Experience building and maintaining software tools and frameworks for AI/ML, ideally in an open-source environment
• Familiarity with AI/ML and AIOps concepts and technologies, such as model training, deployment, and monitoring
• Deep understanding and experience in working with agent frameworks such as LangChain, LlamaIndex, DSPy, or other similar projects
• Significant contributions to open-source projects in the AI/ML domain, such as SparkML, TensorFlow, PyTorch, MLflow, or other similar projects

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide , including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 , rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

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