As the go-to expert on the Professional Services team for all things Fin, you’ll play a key role in shaping the deployment framework for Fin, so our customers are able to deliver intelligent, personalized, actionable, and fully automated support experiences that make every single customer feel understood and valued.

Your primary focus will be to drive exceptional value during the implementation of Intercom’s AI-first Customer Support solutions by providing deep expertise to get customers to the outcomes they want to achieve.

Key responsibilities include:

• Owning and optimizing the playbook for Fin deployment across our customer base
• Conducting detailed discovery sessions with customers to gather information about their current operations, tech stack, and typical customer queries to define a path to reach 100% automation
• Developing a tailored deployment plan for each implementation that highlights readiness to deploy an AI-first solution through the lens of their team today
• Developing a change management methodology that supports customers through the transformation of their Support Organization
• Developing a deployment strategy for our comprehensive suite of AI-tools
• Analyzing customer data to develop a robust set of recommendations to optimize customer outcomes such as resolution rates and CX Score
• Working with the rest of the Professional Services team to execute customer deployments of Fin
• Helping guide the Success & Solutions organization to develop a robust set of best practices to scale across our customers
• Collaborating with internal teams, such as Sales, Engineering, Product Management, and Support, to address any challenges and ensure a smooth implementation experience.

Requirements include:

• 5-7 years in a Customer Facing role
• Bachelor's degree in a relevant field or equivalent practical experience
• Exceptional problem-solving skills, with the ability to analyze complex requirements and propose effective solutions
• Excellent communication, presentation, and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.

Bonus skills and attributes include:

• Experience with AI Agents and/or generative AI
• Basic understanding of RESTful API integrations
• Basic understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels
• Experience in Knowledge Management

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The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Role

The AI Deployment Manager (ADM) - Pilots is a customer-facing role responsible for leading structured, time-bound enterprise AI pilots from initial scoping through final executive readout. This role is focused on helping customers evaluate OpenAI’s products in real-world contexts, identify high-value use cases, and generate clear, decision-ready signals tied to business value.

You will design and lead pilot engagements that drive activation, sustained usage, and measurable impact across ChatGPT Enterprise, Codex, and adjacent workflows. This includes partnering with customer stakeholders to define success criteria, guiding users from experimentation to real adoption, and translating pilot outcomes into clear recommendations that support expansion or purchase decisions.

This role requires strong judgment, the ability to operate in ambiguity, and a consistent focus on connecting technical capabilities to business outcomes. You will regularly engage both executive stakeholders and working teams, adapting your approach to meet customers where they are and move them forward.

In this role, you will:

• Own the design and execution of enterprise AI pilots, including scoping, cohort definition, and success criteria aligned to a clear commercial decision.

• Identify and prioritize a small set of high-impact use cases that can generate credible signal within a 30–45 day pilot.

• Drive activation and sustained engagement across pilot cohorts through targeted enablement, office hours, and workflow-level coaching.

• Monitor pilot performance and adapt in real time, diagnosing gaps in engagement, use case traction, or stakeholder alignment.

• Translate pilot signals into clear, executive-ready recommendations, including whether and how the customer should expand.

• Navigate customer constraints such as security, data access, and competing tools while maintaining pilot momentum.

• Partner closely with ADs, SEs, and customer stakeholders to align on scope, risks, and next steps.

• Capture patterns across pilots and turn them into repeatable playbooks that improve qualification, execution, and outcomes.

You’ll thrive in this role if you:

• Have 8+ years of experience in enterprise consulting, customer success, program management, solutions engineering, or a similar customer-facing role, engaging executive and senior technical audiences.

• Have led structured pilots, POCs, or adoption programs tied to a clear business or commercial decision.

• Possess exceptional presentation and communication skills, particularly when conveying technical concepts and pilot outcomes clearly to executive stakeholders.

• Have experience driving product adoption and change management within large organizations, moving users from initial experimentation to sustained usage.

• Bring enough technical fluency to reason about data access, integrations, and common deployment constraints, and can connect technical capabilities to concrete business outcomes.

• Are comfortable operating in fast-paced, ambiguous environments, making tradeoffs in real time while maintaining clarity and momentum.

• Bring a high ownership mindset and collaborative approach, proactively driving outcomes across sales, technical, and customer stakeholders.

• Are personally committed to the responsible and ethical deployment of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

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You'll drive adoption of Claude across asset managers, hedge funds, private banks, wealth managers, and family offices,helping them transform workflows in investment research, portfolio analytics, client reporting, and advisor productivity.

You'll leverage consultative sales expertise and sector knowledge to secure strategic enterprise deals while becoming a trusted partner to stakeholders navigating AI deployment in highly regulated, performance-driven environments.

In collaboration with GTM, Product, Policy, and Marketing teams, you'll shape our approach to this high-value vertical and help define how AI enhances both investment decision-making and client experience in wealth management.

Responsibilities:

• Own the full sales cycle from prospecting through close, winning new business and driving revenue within asset and wealth management accounts.

• Design and execute sales strategies tailored to the unique procurement dynamics, budget cycles, and regulatory considerations of investment management firms.

• Identify and develop new use cases across wealth management workflows,investment research and analysis, portfolio construction and reporting, client communications, compliance documentation, and advisor/analyst enablement,collaborating cross-functionally to differentiate our offerings.

• Build consensus across complex stakeholder ecosystems including portfolio managers, Chief Investment Officers, Chief Technology Officers, compliance teams, and procurement.

• Serve as the voice of the customer internally, gathering feedback from users and conveying market needs to inform product roadmaps, security requirements, and go-to-market positioning.

• Contribute to the evolution of our financial services sales methodology by documenting learnings, refining playbooks, and identifying process improvements that drive productivity and consistency.

Requirements:

• 5+ years of enterprise B2B sales experience, with significant time selling into asset managers, hedge funds, private banks, wealth managers, or family offices.

• A track record of closing complex, multi-stakeholder deals within investment management firms by navigating both technical requirements and business use cases.

• Deep familiarity with how asset and wealth managers buy technology,including vendor due diligence, regulatory compliance reviews, and enterprise procurement processes.

• Experience negotiating enterprise agreements within investment management procurement frameworks, including navigating legal, compliance, and infosec requirements.

• Proven history of exceeding revenue targets by effectively managing pipeline and executing a disciplined sales process.

• Strong communication skills and the ability to present confidently to audiences ranging from investment analysts to C-suite executives.

• Understanding of asset and wealth management operations, investment priorities, and competitive dynamics in the sector.

• A strategic, analytical mindset combined with creative tactical execution.

• Genuine enthusiasm for AI and its potential to transform investment management, paired with appreciation for the importance of safe, responsible, and compliant deployment.

Salary Range: $290,000-$435,000 USD

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Responsibilities:

• Win new business and drive revenue for Anthropic within the Insurance sector. Navigate complex institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close

• Design and execute innovative sales strategies tailored to Insurance procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns

• Spearhead market expansion by identifying new use cases within Insurance departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for Insurance applications

• Navigate complex stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus

• Inform product roadmaps and features by gathering feedback from users and conveying Insurance market needs. Provide insights that strengthen our value proposition for Insurance

• Continuously refine the Insurance sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency

You may be a good fit if you have:

• 5+ years of B2B sales experience in Insurance technology, preferably in SaaS or emerging technologies

• A track record of managing complex sales cycles within Insurance organizations and securing strategic deals by understanding both technical requirements and use cases

• Demonstrated ability to navigate Insurance bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments

• Extensive experience negotiating complex agreements within Insurance procurement frameworks and policies

• Proven experience exceeding revenue targets in the Insurance sector by effectively managing an evolving pipeline and sales process

• Excellent communication skills and the ability to present confidently to various audiences within Insurance

• Deep understanding of Insurance buying cycles, decision-making processes, and key pain points

• A strategic, analytical approach to assessing the Insurance market combined with creative, tactical execution to capture opportunities

• A passion for and/or experience with advanced AI systems and their applications in Insurance. You feel strongly about ensuring frontier AI systems are developed safely and ethically

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$290,000 - $435,000USD

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Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• $162K – $230K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s AI Deployment Manager team partners with the world’s most ambitious organizations to help them turn cutting-edge AI capabilities into everyday impact. We specialize in technical enablement and adoption, guiding customers through how to effectively use OpenAI’s products across teams, workflows, and stages of maturity.

Our work spans structured workshops, technical enablement, and adoption programs that help customers move from initial exposure to confident, scalable use. We work closely with Sales, AI Success Engineers, Solutions Engineering, and Product to ensure customers are not only enabled, but set up for long-term success as OpenAI’s platform evolves.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to ensure that AI benefits the way people work, build, and innovate. This role sits at the centre of that mission.

About the Role

The AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use.

This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.

Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes.

This role is based in NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the technical enablement of OpenAI products, including ChatGPT Enterprise, Codex, Agents, and API capabilities, helping define effective enablement patterns that support adoption across customer segments.

• Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.

• Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.

• Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale.

• Partner closely with Sales, AI Success Engineers, Solutions Engineering, and Product teams to ensure seamless handoff from pre- to post-sale and consistent customer experience.

• Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.

• Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.

You’ll thrive in this role if you:

• Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.

• Possess

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Strategic Finance

Compensation

• $234K – $260K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

In addition to the salary range listed above, total compensation also includes generous equity and benefits.

• Medical, dental, and vision insurance for you and your family

• Mental health and wellness support

• 401(k) plan with 50% matching

• Unlimited time off and 13 company holidays per year

• Paid parental leave (24 weeks paid birth-parent leave & 20-week paid parental leave) and family-planning support

• Annual learning & development stipend ($1,500 per year)

About the Team

The Strategic Finance team provides financial insights and guidance to support OpenAI’s long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest-impact outcomes.

Within Strategic Finance, our team focuses on the financial performance of our B2B products and GTM functions, ensuring tight alignment between financial objectives and company strategy. We partner with leaders across Product, GTM, Research, Partnerships, and Operations to:

• Drive operational planning, financial forecasting, and performance management for our B2B business,

• Provide decision-quality insights on B2B product and financial performance to inform strategic resource allocation.

• Build the “0→1” financial foundations required to scale and accelerate growth.

About the Role

We are looking for strategic finance professionals who are deeply analytical, think strategically, and can independently drive work while partnering directly with senior B2B leaders. We’re hiring for a number of positions across B2B Product, GTM, and Central finance. This is a unique opportunity to influence the financial trajectory of frontier AI products and initiatives, working at the intersection of strategy, finance, and technology.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Serve as a strategic finance partner to our B2B Product and GTM teams.

• Guide B2B financial planning across revenue, compute / gross margin, and opex for annual budget, rolling forecasts, and long-range planning.

• Establish and manage key metrics to measure topline product performance, unit economics, sales productivity, and compute efficiency.

• Analyze trends and distill actionable insights to guide strategy and day-to-day execution.

• Build and scale FP&A rigor, including forecasting methodology, management reporting, and performance narratives that hold leaders accountable and improve decision velocity.

• Support strategic initiatives such as pricing, deal structuring, and business case development for growth bets and new launches.

• Own the end-to-end financial management of budgets, ensuring efficient resource allocation and proactive response to variances.

• Deliver high-quality executive and Board-facing presentations to communicate performance and strategic recommendations that influence key business stakeholders.

• Stay current on market dynamics to shape OpenAI’s B2B strategy.

You might thrive in this role if you have:

• 8+ years of experience in investment banking, consulting, strategic finance, or buy-side investing coupled with operational experience at a fast-paced, scaling company.

• A strong ability to critically evaluate opportunities and risks in financials.

• Expert modeling skills, including building detailed P&Ls and operating models.

• The ability to distill complex financial data into actionable insights and effectively influence leadership.

• Excellent communication skills and the ability to craft compelling narratives using data.

• Attention to detail and a commitment to accuracy in financial reporting, budgeting, and analysis.

• Familiarity with business models and metrics relevant to OpenAI.

• Experience with SQL or a willingness to learn.

• An enthusiastic “roll up your sleeves” mentality and ability to deal effectively with ambiguity in a fast-paced environment‬.

• Deep enthusiasm for the deployment of AI and OpenAI’s mission.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$251K – $335K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our AI Deployment Engineers in the Digital Native segment, you’ll help technology and software companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the role

We are seeking a leader to ensure the technical success of our most strategic technology and software customers in the Americas. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology.

This role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the strategy and operating model of the AI Deployment Engineering team, ensuring alignment with company objectives and the evolving needs of our customers.

• Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.

• Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.

• Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.

• Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.

You’ll thrive in this role if you:

• Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.

• Have 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco

Employment Type

Full time

Department

Finance

Compensation

• $216K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.

The Finance Program Management Office (FinPMO) is responsible for driving and scaling cross-functional finance programs and M&A integrations. FinPMO partners closely across Accounting, Strategic Finance, Corporate Development, Equity, Procurement, Treasury, Risk, and Legal to ensure financial change through M&A and other new business models is executed in a controlled, auditable, and operationally effective way.

About the Role

As a M&A Finance Integration Lead, you will own and scale OpenAI’s finance integration model. This is a highly cross-functional, transactions driven role for someone who can bring structure to ambiguity, translate deal complexity into executable workplans, and drive successful M&A outcomes across multiple teams.

We’re looking for someone to be the central point of accountability to oversee finance workstreams across the full M&A lifecycle. You’ll ensure integrations are executed cleanly, financial risks are mitigated early, and our books, controls, and systems remain stable as OpenAI scales.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Define and build standardized, scalable M&A finance integration frameworks.

• Drive consistent execution across multiple, simultaneous M&A integrations.

• Ensure timely, accurate M&A diligence including historical financials, revenue, equity, tax, and procurement.

• Lead integration planning for deal close readiness across accounting, valuation, payroll, banking, entities, and controls.

• Translate deal terms and integration strategy into actionable workplans, timelines, and dependencies.

• Ensure on track deal execution accounting, operational integration, systems cutover, and reporting.

• Proactively surface post-close deal integration risks and drive mitigation plans.

You might thrive in this role if you have:

• 10+ years of experience across M&A, deal integration and finance transformation, ideally in an Investment Banking/PE backed environment and/or high-growth technology company.

• Demonstrated experience leading multiple, concurrent M&A negotiations and deal integrations with complex cross-functional dependencies.

• Strong understanding of deal accounting, controls and reporting in a fast changing environment.

• Exceptional stakeholder management and executive communication skills.

• A Bachelor’s degree in Finance, Business Administration, or a related field (CPA or MBA a plus).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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