The Patient Education Manager will provide patients and caregivers disease state and product education, an overview on Alexion’s OneSource Programs throughout the patient journey. They will interact with patients/caregivers, nurses, pharmacists, ancillary staff, physicians, and advocacy/support groups to prevent and address non-clinical barriers to patient education and onboarding.

Responsibilities:

Patient Engagement (40%)

• Create and manage regional patient engagement plans including patient educational events, community engagements, and face-to-face patient interactions
• Deliver in-depth disease state and product education to inform and empower patients/caregivers as they navigate their rare disease journey
• Develop and execute comprehensive patient programming strategies that prioritise patient needs. Tailor initiatives to provide relevant education, support, and resources, optimising patient engagement and outcomes across therapeutic areas
• Share materials on the disease, diagnosis, and treatment support with patients as needed
• Educate prescribed patients and their caregivers regarding how to prepare for and what to expect during the infusion process for Alexion products, in accordance with product label utilising Alexion-approved resources
• Capture and report local business insights to enhance strategic plans and improve patient experience
• Set up and participate in events and educational initiatives for patients and caregivers on behalf of Alexion per approved policy
• Build the rare disease network/relationships through local advocacy groups, rare disease-related events, and attending patient events
• Partner with Alexion Patient Advocacy Team to drive engagement and partnership
• Proactively seek opportunities to improve processes and outcomes, embracing change and innovation to enhance patient support and results

Health Care Org Site of Care Education (including infusion sites) & REMS Support (60%)

• Execute field visits at infusion centres and focused HCOs to provide in-depth education and training on dosing and administration of Alexion products, disease state, and REMS requirements/procedures, and provide ongoing support
• Support ongoing REMS certifications of infusion sites of care
• Collaborate with non-prescribing health care staff at infusion sites to ensure understanding and compliance with REMS components, including importance of vaccination data and following REMS processes
• Maintain accurate and detailed records of field activities, including interactions with non-prescribing healthcare providers and sites of care, to ensure compliance with regulatory standards
• Support execution of ongoing compliance tactics related to all active REMS
• Support successful implementation of any new REMS or REMS enhancements
• Partner with Commercial REMS team to devise strategies to support REMS
• Partner with Commercial colleagues to ensure account engagement strategy is pulled through successfully via aligned tactics

Requirements:

• Minimum of 5 years total business experience in the healthcare or biotech industry
• BA/BS Degree is required; a nursing, allied health, healthcare administration or rare disease support background is desired (advanced degree a plus)
• Previous experience with IV infused products
• Ability to travel up to 60-80% within a territory is required; ability to travel to meetings/trainings/programs as necessary which may include evenings and weekends
• Excellent presentation skills to diverse stakeholders in varied settings that may include up to 150+ people
• Ability to work independently and manage time effectively to prioritise field activities
• Excellent communication and interpersonal skills, with the ability to effectively engage with healthcare professionals and patients
• High initiative, solid work ethic, and consistent accountability
• Demonstrated success working within cross-functional teams, including the ability to collaborate across functions in a field-based role
• Valid driver's licence and clean driving record

Preferred Qualifications:

• At least 3 years field-based experience in account management, sales, or patient education preferred
• Must be familiar with the relevant legal and regulatory components of the pharmaceutical and biotech industry, rare disease experience a plus
• Certification or training in REMS
• Strong understanding of REMS requirements and pharmaceutical regulations
• Demonstrated success working within cross-functional teams, including the ability to collaborate across functions in a field-based role
• Bi-lingual proficiency in Spanish language, both written and spoken
• Understanding of rare disease advocacy landscape
• Experience educating and supporting patients/caregivers
• Strong organisational skills and ability to adapt to change and react constructively in a high-energy and fast-paced environment
• Demonstrates initiative, teamwork, and accountability
• Spanish speaking a plus

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You will contribute to the development of strategies to support Anthropic's LATAM policy objectives, including implementation plans and metrics. You will support projects to ensure smooth entry to new LATAM markets from a regulatory perspective. You will propose and develop new programming and generate opportunities for Anthropic to build relationships with policymakers, think tanks, and non-profit organizations across Latin America, with particular focus on Brazil and other key regional markets.

You will create initial policy stakeholder maps and devise strategic engagement plans tailored to LATAM political and regulatory contexts. You will collaborate with policy and technical teams to translate Anthropic research into concrete policy proposals, stakeholder education, and thought leadership opportunities relevant to LATAM audiences. You will draft and amplify public submissions, responses to requests for information (RFI), and policy memos written by Anthropic to drive positive change in AI policy across the region.

To be successful in this role, you should have a track record of supporting tech and AI policy advocacy in LATAM, with deep familiarity with Brazil's regulatory landscape and broader regional policy dynamics. You should be a skilled researcher, analyst, and writer. You should thrive when engaging with governments, policymakers, and civil society to translate complex technical topics into accessible information.

Strong candidates may also have extensive experience engaging government regulatory authorities in Brazil, Mexico, and other major LATAM markets from a private sector perspective. They may have demonstrated an ability to quickly get up to speed on complex technical areas and policy dynamics. They may have a background in entrepreneurship and existing relationships with LATAM think tanks, civil society organizations, or multilateral institutions working on technology policy.

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You will:

• Provide strategic and tactical direction to a shift organization of 100 people, including Operations Supervisors, Robotics Technicians, and Data Collection Associates.
• Serve as the guardian of the workplace experience, proactively identifying the demands and requirements of the shift staff, transforming feedback into actionable initiatives that enhance operational ergonomics, engagement, and overall workplace satisfaction.
• Utilize structured 1:1 coaching sessions as the primary mechanism to discuss career path, provide performance feedback, and prepare career paths for operators and supervisors.
• Maintain full accountability for shift-level performance in Safety, Quality, Productivity, and Cost.
• Partner with the Robotics Technical team to ensure maximum equipment uptime, serving as the primary escalation point for any operational disruptions, ensuring rapid resolution to maintain data collection targets.
• Oversee complex labor planning and headcount allocation, ensuring that all team members are effectively deployed against the site's daily objectives.

Ideally, you'd have:

• Experience: 6+ years in high-volume manufacturing, automated logistics, or technical operations.
• Analytical Expertise: Advanced proficiency in operational data analysis and the use of business intelligence tools to drive informed decision-making.
• Methodological Rigor: Expert knowledge of Lean Manufacturing principles and standardized problem-solving frameworks.
• Education: Bachelor's degree in Industrial Engineering, Robotics, Mechanical/Electrical Engineering, or a related technical field; alternatively, an equivalent combination of education and extensive industry experience will be considered.
• Communication: Exceptional verbal and written communication skills in both English and Spanish, with the ability to present complex operational reports to executive leadership.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Customer Advocacy Intern

The Customer Advocacy Intern will support the team responsible for building, managing and growing customer marketing programs. Reporting to the Head of Customer Advocacy, the ideal candidate will be interested in a focus on both customer engagement and scaling customer programs in high growth SaaS companies.

Responsibilities

Collaborate with the APAC & Japan GTM teams to develop and execute customer marketing strategies that align with business goals.

Support the research, writing, and editing of engaging case studies, customer interviews, and other marketing collateral.

Learn and support marketing and customer advocacy tech stack.

Contribute to planning and brainstorming sessions, bringing creative ideas and new efficiencies using AI to the table.

Support the team in analyzing advocacy activity performance and identifying opportunities for improvement.

Contribute to monthly and quarterly reporting, including newsletters

Requirements

Currently pursuing a degree in Journalism, English, Marketing, Communications, or a related field.

Available for a full-time 12-week internship, working from our Singapore office 3-5 days a week during the summer (May-Aug).

A strong portfolio of writing samples across different formats (e.g., blog posts, articles, essays).

Ability to write clearly and concisely with the flexibility to adapt tone for various digital platforms and audiences.

Strong project management skills.

Strong research skills and a keen eye for detail.

Excellent communication and collaboration skills.

Curiosity and a proactive approach to learning and problem-solving.

Bonus: A passion for technology and its impact on the digital landscape is highly desirable.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter.

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As a Technical Enablement Lead, you'll own Claude Code enablement,building demos, labs, and content that help sellers showcase agentic coding. This is an ideal role for an engineer who loves teaching, loves developer tools, and wants to shape how field teams talk about the future of AI-assisted development.

Key responsibilities include:

• Deliver Claude Code training for onboarding and ongoing enablement programs
• Create and maintain training content: demo scripts, hands-on labs, use case libraries, quick-reference guides
• Build compelling demo scenarios across industries and developer personas
• Develop competitive positioning content,battlecards, differentiation guides, objection handling
• Run demo coaching sessions and weekly office hours
• Translate new Claude Code features into field-ready content rapidly
• Gather field feedback and track content effectiveness to continuously improve programs

Requirements include:

• 7+ years in a technical role (software engineering, solutions engineering, developer advocacy, or technical enablement)
• Strong programming skills,you've shipped real code recently, not just slideware
• You use AI coding tools (ideally Claude Code) extensively in your own work,not as a novelty, but as core infrastructure for how you build and ship
• Track record delivering live technical training or talks
• Experience partnering directly with sales, solutions engineering, or GTM teams

Nice to have:

• Experience coaching others on demos or presentations
• Familiarity with enterprise developer workflows
• Public speaking, conference presentations, or community-facing developer advocacy

Location & Travel:

Location is flexible, with preference for proximity to a major hub (SF, NYC, or Seattle). Regular travel is expected for in-person training delivery and field events.

Annual compensation range for this role is $270,000-$310,000 USD.

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Key responsibilities include attending a 2-3 week long paid training program, meeting patients in the community, in the home, and in healthcare facilities to conduct needs assessments, helping patients with health-related social issues, and managing relationships with healthcare facility providers.

You will be part of a care team that includes licensed clinical social workers, pharmacists, and care coordinators. You will also be responsible for creating a directory of community resources, expanding your knowledge of community resources, and advocating for patients.

Minimum qualifications include being highly organized and self-motivated, having sound judgment and the ability to quickly analyze situations, and being able to work with a diverse community in an empathetic, passionate, and professional manner.

Preferred qualifications include having a Community Health Worker certification, being a long-time resident of the Round Lake area, and having experience conducting home visits and outreach.

In addition to salary, Waymark offers a comprehensive benefits package, including stock options, a work-from-home stipend, medical, vision, and dental coverage, life insurance, paid time off, parental leave, retirement savings, commuter benefits, and a professional development stipend.

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This role sits at the intersection of design excellence and people leadership. It is ideal for a design leader who cares deeply about craft, is comfortable tackling technical challenges, has led teams that have shipped exceptional enterprise AI user experiences, and is motivated to develop people to do the best work of their careers.

At Everlaw, our mission is to promote justice by illuminating truth. We help legal teams across law firms, government agencies, corporations, and non-profits sift through millions of documents to uncover critical evidence in high-stakes litigation and investigations.

The Product Design team is at the forefront of this mission, transforming complex, high-stakes workflows into experiences that are intuitive, powerful, and distinctly human.

As AI redefines legal work, we are committed to designing systems that amplify human intuition, communicate uncertainty with clarity, and uphold the defensibility required in the pursuit of justice.

We take pride in designing an exceptional product while fostering a strong user-centered design culture across the company.

In your role, you'll:

• Elevate our craft: Foster a culture of high craft, thoughtful critique, and user empathy, maintaining a high bar for product thinking, interaction, and visual design.

• Drive design strategy: Partner with Product and Engineering leaders to define product direction, translate ambiguous problems into clear design opportunities, and deliver cohesive experiences.

• AI experience guidance: Guide designers in ensuring AI features are transparent, trustworthy, and explainable, leveraging best-in-class design patterns for the dynamically evolving AI space.

• User advocacy: Guide the team to translate complex legal workflows and technical constraints into seamless user experiences, serving as the advocate for the user in high-stakes technical discussions.

• Strategic impact: Make strategic design decisions that align with and deliver impact on Everlaw's goals.

• Guide team excellence: Manage, coach, and grow a team of product designers, supporting career development through clear feedback, mentorship, and personalized growth plans.

• Set clear expectations: Create clarity around expectations, roles, and impact, helping designers understand how their work connects to the broader company vision.

• Scale the team: Participate in hiring and refining our design operations.

• Reinforce accountability: Ensure strong performance and behavioral alignment across the team.

About you:

• At least 5 years of product design experience, with at least 2 years of experience managing teams.

• BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience.

• A strong track record of shipping complex, high-impact products in collaboration with Product and Engineering.

• Experience designing for sophisticated users and workflows (e.g., enterprise, B2B SaaS, data-heavy, or regulated domains).

• Process-driven and can communicate complex concepts to drive the team towards a shared vision.

• Strong product thinking, interaction, and visual design chops.

• Excellent communication skills to influence, align, and inspire across functions.

• Comfort working in ambiguity and helping teams navigate it with clarity and purpose.

Work authorization:

• You are authorized to work in the United States without restrictions.

Benefits:

• The expected salary range for this role is between $192,000 - $243,000.

• Participation in our equity program.

• 401(k) retirement plan with company matching.

• Health, dental, and vision insurance.

• HSAs and FSAs for various expenses.

• Company-sponsored life and disability insurance.

• Paid parental leave and sick leave.

• 17 paid vacation days plus 11 federal holidays.

• A generous L&D stipend for your personal growth.

• Access to mental health and wellness resources like membership to Modern Health.

Perks:

• A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt.

• Flexible work-from-home days on Tuesdays and Fridays.

• Monthly home internet reimbursement.

• Ability to select your hardware of choice (Mac or PC) and customize your desk setup.

• A wide variety of snacks and beverages in the office.

• Company-wide out-of-the-box events and fun activities with your team.

• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.

Learning and career development opportunities (and a generous budget!).

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Who We Are

At Pave, we're building the industry's leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning.

The Account Management Team @ Pave

Our Account Management team is the engine behind customer retention and growth. We work with some of the most innovative companies in the world , helping them build smarter compensation programs, make data-driven decisions, and get the most out of the Pave platform.

What You'll Do

• Own the number. Take full accountability for GDR and NDR across Pave's core customer base, actively managing the health of the book and driving the team toward 90%+ GDR and 110%+ NDR targets.

• Lead and develop a high-performing AM team. Coach, mentor, and performance manage a team of Account Managers , building the culture, habits, and skills needed to retain and grow customers at every stage of the lifecycle.

• Build scalable AM processes. Design and implement account coverage models, renewal forecasting frameworks, and customer health scoring that give the team a clear, repeatable playbook for managing their book of business.

• Drive expansion and advocacy. Partner with Sales to identify and convert expansion opportunities, and turn your most satisfied customers into active Pave champions , references, case studies, and pipeline contributors.

• Develop a scaled motion for the long-tail. Establish an efficient, low-touch coverage model for downmarket and pre-ICP customers that preserves retention without over-indexing resources.

• Champion the voice of the customer internally. Synthesize AM feedback, escalations, and product gaps into actionable input for R&D, ensuring the roadmap reflects what matters most to Pave's customer base.

• Partner cross-functionally. Serve as the primary CS stakeholder in Sales, Marketing, and R&D partnerships , from smooth handoffs at close, to sourcing customer stories for marketing, to representing CS in company-wide planning.

What You'll Bring

• 7+ years of post-sales experience in B2B SaaS, with at least 3 years in an AM leadership role owning a team and retention/expansion metrics.

• A demonstrated track record of improving NDR and GDR at a company with a comparable ACV and ARR profile , you've owned the number and hit it.

• Strong commercial instincts , you're comfortable leading renewal negotiations, navigating executive-level relationships, and coaching your team to do the same.

• Experience building and scaling AM processes from the ground up, including coverage models, health scoring, and forecasting , you don't just manage, you build.

• A proven ability to recruit, develop, and performance manage high-performing AM teams , you know how to raise the floor and the ceiling.

• Deep cross-functional credibility , you've worked closely with Sales, Product, and Marketing and know how to get things done across organizational lines.

• Strong communication and executive presence , you represent the customer at the leadership table and can hold your own in front of a VP or C-suite stakeholder, both internally and externally.

• Experience at a high-growth startup is strongly preferred , you're comfortable with ambiguity, can build in a fast-moving environment, and thrive without a fully-defined playbook.

Compensation, It's What We Do.

At Pave, we believe compensation should be as thoughtful as the people we hire. Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life , not just your role.

Targeted cash compensation for this role: $280,000 OTE

Benefits @ Pave

At Pave, growth isn't a perk , it's the point. As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.

What we offer:

• Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.

• Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month , because life doesn't pause, and neither should you.

• Fuel for the Work: Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it.

• Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you.

• Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count.

• Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.

Life @ Pave

Founded in 2019 with a clear purpose and a team that has never wavered from it, Pave has grown into a global force in compensation management , giving thousands of companies the tools to take control, build confidence, and earn credibility in every pay decision they make. And we're just getting started. Headquartered in San Francisco's Financial District, with regional hubs in New York City's Flatiron District, Salt Lake City, Kraków (Poland), and the United Kingdom , wherever you're based, you'll find the same thing: people who genuinely care about the work, each other, and the customers that rely on Pave.

We run a hybrid culture that brings teams together in person on Monday, Tuesday, Thursday, and Friday , and every Friday, the whole company gathers for our Team Sync: breakfast, new hire welcomes, product updates, fireside chats, and yes, the occasional Kahoot. It's one of the things people notice when they join us , that we truly enjoy spending time together.

Our culture is shaped by five values we live every day:

• Be Intellectually Honest , Truth over comfort. We face reality clearly and speak directly, even when it's hard.

• Play to Win , We're not here to participate. We're here to be the #1 compensation platform in the world, and we act like it.

• Uphold the Pave Platinum Standard , We hold ourselves to the highest bar , for our customers, our data, and each other.

• One Team , We win and lose together. Titles don't drive decisions here , shared goals do.

• Hug of Jawn , Hard to define, impossible to miss. Ask your recruiter.

Our Vision: Unlock a labor market built on trust.

Our Mission: Build confidence in every compensation decision.

We build software that transforms how companies pay their people , and we believe the team behind that software deserves the same thoughtfulness. If you're ready to help shape the future of compensation, let's talk.

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LayerZero is looking for an experienced customer-facing professional to manage and grow our relationships with a variety of customers. The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships (cross-selling/up-selling, increasing product utilization, senior stakeholder management).

In this role, you will focus on managing a portfolio of LayerZero customer accounts, primarily chains and mid-level accounts.

What You'll Do

Account Strategy:

Develop tailored strategies for each account to drive growth, adoption, and usage of LayerZero's products.

Onboarding and Education:

Lead the onboarding process for users, providing guidance on navigating the LayerZero offerings.

Develop and deliver educational resources, workshops, and materials tailored to the intricacies of our protocol and the broader industry.

User Engagement and Relationship Building:

Proactively engage with users to understand their goals, challenges, and objectives in the context of interoperability infrastructure.

Build and nurture relationships with key stakeholders in the industry, becoming a trusted advisor to our users.

Product Adoption:

Collaborate with our users to identify opportunities for increased adoption of LayerZero offerings.

Facilitate training sessions and provide hands-on support to empower users in navigating and utilizing LayerZero.

Health Monitoring:

Monitor and analyze user engagement metrics specific to assess account health.

Proactively identify and address potential challenges unique to the interoperability landscape, collaborating with the product team for solutions.

Issue Resolution and Advocacy:

Serve as the primary point of contact for users, addressing inquiries, issues, and concerns related to implementation of LayerZero offerings.

Advocate for user needs within the organization and collaborate with the development team to enhance the user experience.

Community Engagement:

Actively participate in Web3 and blockchain communities to stay informed about industry trends, emerging technologies, and user sentiments.

Represent the company in community forums and events, fostering a sense of belonging and connection.

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As a Technical Enablement Lead, you'll own Claude Code enablement,building demos, labs, and content that help sellers showcase agentic coding. This is an ideal role for an engineer who loves teaching, loves developer tools, and wants to shape how field teams talk about the future of AI-assisted development.

Key responsibilities include:

• Deliver Claude Code training for onboarding and ongoing enablement programs
• Create and maintain training content: demo scripts, hands-on labs, use case libraries, quick-reference guides
• Build compelling demo scenarios across industries and developer personas
• Develop competitive positioning content,battlecards, differentiation guides, objection handling
• Run demo coaching sessions and weekly office hours
• Translate new Claude Code features into field-ready content rapidly
• Gather field feedback and track content effectiveness to continuously improve programs

Requirements include:

• 7+ years in a technical role (software engineering, solutions engineering, developer advocacy, or technical enablement)
• Strong programming skills,you've shipped real code recently, not just slideware
• You use AI coding tools (ideally Claude Code) extensively in your own work,not as a novelty, but as core infrastructure for how you build and ship
• Track record delivering live technical training or talks
• Experience partnering directly with sales, solutions engineering, or GTM teams

Nice to have:

• Experience coaching others on demos or presentations
• Familiarity with enterprise developer workflows
• Public speaking, conference presentations, or community-facing developer advocacy

Location & Travel:

Location is flexible, with preference for proximity to a major hub (SF, NYC, or Seattle). Regular travel is expected for in-person training delivery and field events.

Annual compensation range for this role is $270,000-$310,000 USD.

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Key responsibilities include attending a 2-3 week paid training program, meeting patients in the community, in the home, and in healthcare facilities to conduct needs assessments and motivate patients to set and achieve health goals. You will also help patients with health-related social issues such as homelessness, substance use, and hunger.

In addition to these responsibilities, you will work with other CHWs and staff to create a directory of community resources, manage relationships with healthcare facility providers, and navigate technology systems to document patient encounters.

Minimum qualifications include being highly organized and self-motivated, having sound judgment and the ability to quickly analyze situations, and being able to work with a diverse community in an empathetic, passionate, and professional manner.

Preferred qualifications include having a Community Health Worker certification, being a long-time resident of the Carol Stream area, and having experience conducting home visits and outreach.

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Based in Washington, D.C., you will be the architect of Pinterest's public policy strategy across multiple jurisdictions. You will build and steward the relationships, coalitions, and campaigns necessary to educate policymakers about Pinterest's unique platform, advocate for sound policy outcomes, and ensure the company is recognised as a trusted and responsible technology leader.

The ideal candidate brings broad and deep experience navigating public policy issues pertaining to technology, internet platforms, and digital innovation. The role is ideally suited for a proactive, results-oriented leader who thrives in a fast-paced environment, and is equally comfortable diving into the substance of complex policy challenges, and building the strategic relationships needed to advance Pinterest's policy priorities and protect the company's interests.

Above all, you bring the conviction that thoughtful policy engagement can help build a better, more positive internet.

As the Head of Government Affairs, you will:

• Lead our public policy efforts and advocacy in North America. You will develop and execute our government affairs strategy at the country, state, and local levels and to address the impact of proposals on Pinterest’s products, operations, growth, and strategic initiatives.

• Build trusted relationships with policymakers, issue experts, trade associations, and industry partners to mobilise support on key issues that impact Pinterest’s ability to achieve its mission and support our users.

• Navigate a wide range of technology policy areas, including data privacy, AI governance, content moderation, online safety, children's digital wellbeing, competition/antitrust, intellectual property, and digital advertising.

• Advise colleagues, as well as senior management and cross-functional leaders, about relevant legislative issues and strategies to inform policy development and deliver effective solutions and valuable outcomes.

• Proactively collaborate with external constituencies on a range of issues that matter to Pinterest to ensure our team is thoughtfully engaging on various challenges that could impact our ability to serve Pinners.

• Drive cross functional alignment by partnering with colleagues across Legal, Communications, Trust & Safety, Product, and other teams on integrated advocacy campaigns, strategic positioning, and external engagement that aligns with company objectives across priority jurisdictions.

• Deploy an AI-enabled policy function to track legislative and regulatory developments, map stakeholders, and generate engagement strategies and policy positioning to disseminate actionable recommendations across the organisation.

• Maintain a knowledge base leveraging AI-driven tagging and retrieval mechanisms to ensure consistent, high-quality advocacy materials and to facilitate the development of tailored messaging for various stakeholders.

What we’re looking for:

• 12+ years of progressive experience in government affairs, public policy, or legislative/regulatory roles, with significant focus on the technology sector.

• Comprehensive knowledge of internet platform policy, digital innovation, and the regulatory frameworks shaping the tech industry.

• Excellent communication and public speaking skills and a compelling storyteller who can distill complex technical and policy concepts for diverse audiences, from Capitol Hill to the C-Suite.

• Exceptional strategic acumen with the ability to see around corners, anticipate policy shifts, and develop proactive strategies that protect and advance business interests.

• A strong track record of developing and leading execution of public policy campaigns to address public policy challenges and achieve high-level objectives.

• The ability to work independently and develop and maintain relationships across the company, while working remotely from Washington, DC.

• Demonstrated capacity to operationalise AI tools for policy intelligence, drafting workflows, stakeholder mapping, and issue management.

• You thrive in an environment with changing needs and variability across work and issues week to week.

• Bachelor’s degree in a relevant field such as political science, government or equivalent experience. JD, MPP/MPA also welcome, but not required.

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dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights.

Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.

We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter.

At our core, we believe in empowering data practitioners:

• Reliable, high-quality data is the fuel that propels AI-powered data engineering.

• AI is changing data work, fast.

dbt’s data control plane keeps data engineers ahead of that curve.

• We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.

dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world.

And we’re just getting started..

We’re growing fast and building a team of passionate, curious people across the globe.

Learn more about what makes us special by checking out our values.

Job Description

At dbt Labs, customers are our most powerful advocates, and this role sits at the center of how their voices shape our growth.

Do you love building meaningful relationships, designing scalable programs, and turning customer success into compelling stories?

As a Customer Advocacy Manager, you’ll lead the strategy, systems, and execution behind our global advocacy efforts.

You’ll own an integrated, highly visible customer advocacy ecosystem, connecting sales, marketing, product, community, and customer success around shared goals.

From customer advisory boards to content pipelines, you’ll design programs that elevate our most influential customers, strengthen our brand, and drive measurable business impact.

This is a highly cross-functional, high-impact role for someone who thrives at the intersection of relationship-building, program leadership, and strategic storytelling.

Responsibilities

• Build and lead a scalable, end-to-end customer advocacy strategy that integrates across go-to-market teams

• Partner closely with global marketing teams to create high-velocity, multi-format customer storytelling programs across priority regions

• Design, manage, and evolve dbt Labs’ Customer Advisory Board program, including charter development, governance, executive engagement, roster growth and biannual in-person and virtual meetings

• Own content strategy and execution for the dbt Labs Executive Summit, in partnership with the Strategic Events team

• Develop systems, workflows, and documentation to manage advocacy programs at scale and provide organization-wide visibility into progress and impact

• Grow, nurture, and steward long-term relationships with executive-level and practitioner-level customer advocates

• Identify and enable customer voices for speaking opportunities, media, analyst engagements, and industry events

• Build and manage customer recognition and advocacy spotlight programs

• Collaborate with sales and customer success leadership to align advocacy efforts with account strategy and pipeline goals

• Create and maintain a robust, self-service customer reference and advocacy database

• Serve as a trusted advisor and brand ambassador in all customer interactions

• Partner with product marketing, brand, communications, community, and sales to ensure cohesive storytelling and program alignment

• Establish and align execution to clear project plans, timelines, and accountability structures for all major initiatives

• Build and deliver executive-ready reporting on program performance, outcomes, and ROI

• Continuously assess program effectiveness and iterate based on data and stakeholder feedback

Requirements

• Experience leading customer advocacy, community, or reference programs in a SaaS or technology environment

• Proven success designing and managing customer advisory boards and executive engagement programs

• Exceptional relationship-building and cross-functional influence skills

• Strong program and project management capabilities, with experience building scalable systems and processes

• Experience developing high-impact customer content programs with sustained production velocity

• Demonstrated ability to design measurement frameworks and executive-facing reporting

• Confidence working directly with senior leaders and customer executives

• Ability to balance strategic vision with hands-on execution in a fast-paced environment

• Excellent written, verbal, and presentation skills

• Highly organized, proactive, and effective at managing competing priorities

• Entrepreneurial mindset with a passion for building new programs

• Comfort operating in a fully remote, globally distributed, asynchronous environment

What Will Make You Stand Out

• Deep experience building mature, scalable customer advocacy ecosystems

• Strong executive presence and credibility with internal and external stakeholders

• A data-driven mindset with a passion for measurement, optimization, and continuous improvement

• Proven ability to create systems that improve visibility, accountability, and efficiency

• A strong personal brand as a collaborative, trusted partner across the organization

• Demonstrated success acting as a public-facing brand ambassador

• History of building innovative storytelling formats and customer engagement models

Qualifications

• 5+ years experience in customer marketing or customer advocacy roles

• Tech industry experience (SaaS preferred; data industry a plus)

• Proven track record of growing program ownership and responsibilities (agency/vendor management experience a plus)

Remote Hiring Process

• Interview with a Talent Acquisition Partner

• Interview with Hiring Manager

• Take Home Task

• Team Interviews with close stakeholders and leaders

Benefits

• Unlimited vacation time with a culture that actively encourages time off

• 401k plan with 3% guaranteed company contribution

• Comprehensive healthcare coverage

• Generous paid parental leave

• Flexible stipends for:

• Health & Wellness

• Home Office Setup

• Cell Phone & Internet

• Learning & Development

• Office Space

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay.

Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, Austin, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below.

• The typical starting salary range for this role is: $148,000 - $179,000 USD

• The typical starting salary range for this role in the select locations listed is: $164,000 - $199,000 USD

#LI-LC1

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences.

Even if your experience doesn’t perfectly align with the job description, we encourage you to apply,we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.

dbt Labs reserves the right to amend or withdraw the posting at any time.

For employees outside the United States, dbt Labs offers a competitive benefits package.

RSUs or comparable benefits may be offered depending on the legal or country limitations.

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This role requires deep experience training technical subjects, preferably to US Government entities, as well as engineering expertise. You will also serve as a key bridge between instructional designers, product and engineering, and the instructors, focusing on constant improvement of training content and delivery to drive customer adoption.

Strategic Leadership & Team Management: Develop and grow technical training teams for customers supporting Anduril's product roadmap, business objectives, and customer success goals. Establish clear performance metrics, development pathways, and operational standards for the customer training teams. Foster a culture of excellence, ownership, and continuous improvement within the training teams, establishing feedback mechanisms and metrics to funnel student suggestions into the product stream.

Program Development & Delivery Oversight: Collaborate on the design and development of engaging learner-centered technical training programs for a wide range of Anduril products and systems. Ensure training collateral and instruction remain current, accurate, and aligned with new features and functionalities across all product lines.

Stakeholder Collaboration & Customer Advocacy: Act as a key strategic partner to Product Management, Engineering, Design, Operations, and Business Development teams to capture product updates, inform training needs, and champion the voice of the customer. Build and maintain strong relationships with key customers and stakeholders, understanding their operational contexts, identifying pain points, and influencing product and training roadmaps.

Operational Excellence & Compliance: Establish and optimise standardised processes, tools, and techniques for training deliveries across all customer training teams. Implement robust audit-ready processes for training team documentation, compliance reporting, and data collection.

Required Qualifications: 10+ years of experience in with the US military or Intelligence Community (IC) enabling an understanding of their unique operational training requirements. Experience in a high-tech customer-facing technical training role within the defence, aerospace, or high-tech industry, with a significant portion (5+ years) in a leadership or management capacity. Proven experience building, leading, and scaling high-performing technical training teams, preferably in a fast-paced and rapidly evolving environment.

Preferred Qualifications: Bachelor's degree in systems engineering or equivalent experience in a related field. Prior military or government agency experience. Familiarity with regulatory frameworks such as FAA or DCMA, and experience in audit readiness for training programs.

Salary Range: $146,000-$194,000 USD

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As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

The Benefits Generalist will be responsible for the day-to-day administration, communication, and local support of all employee benefits programs.

Key responsibilities include:

• Serving as the primary point of contact for all benefits-related inquiries from employees at our Arsenal-1 production facility,
• Conducting new hire benefits orientations, open enrollment meetings, and ad-hoc informational sessions for various shifts,
• Proactively developing and disseminating benefits communications tailored to Arsenal-1's culture and communication methods,
• Assisting employees with navigating benefits portals, completing enrollment processes, and understanding their options during qualifying life events,
• Acting as a local advocate for employees, troubleshooting and resolving moderate to complex benefit issues with vendors and the broader Benefits Team,
• Managing the full cycle of benefits administration for Arsenal-1 employees, including enrollments, changes, terminations, etc.,
• Ensuring timely and accurate data entry into HRIS and benefits administration systems,
• Assisting with the reconciliation of benefits invoices, audits, and enrollment discrepancies,
• Maintaining strict confidentiality of employee information and benefits records,
• Staying informed of federal, state, and local benefits regulations (e.g., ERISA, ACA, HIPAA, FMLA), ensuring local compliance,
• Acting as the 'eyes and ears' on the ground, providing valuable feedback and insight to the broader Benefits Team regarding employee needs, sentiment, and the effectiveness of current programs,
• Supporting the Benefits Team with the planning and execution of annual open enrollment, wellness initiatives, and other company-wide benefits projects,
• Collaborating with local People Business Partners, Benefits Team, Environmental Health & Safety team, and other various stakeholders to ensure a seamless high-quality employee experience.

Required qualifications include:

• Minimum of 5 years of progressive experience in benefits administration, preferably in a fast-paced environment supporting a large employee population,
• Experience supporting employees in a manufacturing/production, industrial, or multi-shift environment,
• Solid understanding of common benefits programs (medical, dental, vision, life, disability, 401k/retirement plans),
• Working knowledge of federal and state regulations pertaining to benefits (e.g., FMLA, ACA, ERISA, HIPAA),
• Willing and able to work on-site at our Arsenal-1 facility in Ashville, Ohio five days per week,
• Demonstrated ability to articulate complex benefits information clearly and concisely to a diverse workforce, including hourly and salaried employees, both individually and in group settings,
• Proven ability to work independently, prioritize tasks, manage multiple projects, and take initiative without constant oversight,
• Strong analytical and critical thinking skills to identify and resolve benefits issues effectively,
• Demonstrated proficiency with HRIS and benefits administration systems (experience with Rippling is a plus).

Preferred qualifications include:

• Experience working on a geographically dispersed team,
• Ability to travel to various locations as needed.

We offer a highly competitive salary range of $76,000-$101,000 USD, as well as top-tier benefits for full-time employees, including comprehensive medical, dental, and vision plans, income protection, generous time off, caregiver and wellness leave, family planning and parenting support, mental health resources, professional development, commuter benefits, relocation assistance, and a retirement savings plan.

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Your responsibilities will include:

• Community Listening & Trend Response: Dedicate time to actively monitoring developer conversations on platforms like Twitter/X, Reddit, and Hacker News. You will identify emerging trends in identity/security and mentions of Auth0, converting these insights into immediate opportunities.
• Own Auth0's Developer Presence on X and Beyond: Be the primary voice representing Auth0 in real-time developer conversations on X, as well as Reddit, Hacker News, Bluesky, and other platforms where developers gather. Post regularly, engage authentically, and build a consistent presence that developers actually want to follow.
• Turn Social Into a Feedback Channel: Systematically capture developer pain points, feature requests, praise, and criticism from public conversations and route them to Product, Engineering, and Marketing with context.
• Create Fast-Cycle, High-Signal Content: Write threads, short posts, quick takes, and lightweight explainers that ride the moment. When a topic is trending, you should be able to ship something valuable within hours, not weeks.
• Collaborate With Internal Teams: Work closely with Product, Engineering, Developer Relations, and Marketing to ensure that what you're seeing externally informs what we build and how we talk about it.

To succeed in this role, you will need:

• Experience: 4+ years in developer advocacy, developer relations, or a community-facing technical role, with clear evidence of sustained public engagement with developer audiences.
• Established Social Presence: You have an active, authentic presence on X (and ideally other developer platforms). You don't need to be famous, but you should have a track record of engaging meaningfully in technical conversations and a following that reflects that.
• Technical Credibility: You can hold your own in a conversation about JavaScript/TypeScript frameworks, authentication flows, API design, or web architecture. You don't need to be a senior engineer, but developers should never feel like they're talking to a marketer.
• Speed and Editorial Judgment: You can assess whether something is worth responding to, draft something sharp, and ship it; all within a short window.
• Communication: Exceptional written English with a voice that feels natural on social platforms, clear, opinionated when appropriate, technically honest, and never corporate.

Preferred qualifications include domain knowledge of Identity protocols (OAuth 2.0, OIDC, SAML) and web security best practices, content versatility in producing short-form video for social distribution, and network in the ecosystem with existing relationships or mutual recognition with developers, advocates, or creators in the JavaScript, full-stack, or security communities.

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You will make Grok extraordinarily adept at reading emotional subtext, social context, and user intent, then responding with perfect calibration.

Responsibilities

• Detect and interpret implied emotional states, attachment styles, and unspoken needs.
• Teach models appropriate mirroring, boundary-setting, defusing, challenging, or comforting.
• Detect and correct emotionally tone-deaf responses in AI-generated outputs.
• Build datasets exposing dark-pattern social tactics (concern-trolling, gaslighting, etc.) so Grok remains immune.
• Ensure cross-cultural sensitivity without performative overcorrection.

Basic Qualifications

• Direct clinical experience with diverse populations (trauma, PTSD, personality disorders, neurodivergence, etc.).
• Expertise in attachment theory, polyvagal theory, mentalization, or equivalent frameworks.
• Demonstrated ability to read subtext and calibrate responses in high-stakes therapeutic or educational settings.
• Familiarity with DSM-5 diagnostics and evidence-based interventions (CBT, DBT, trauma-focused modalities).
• Strong ethical grounding and understanding of scope-of-practice boundaries.

Preferred Skills and Experience

• Active or past clinical licensure.
• Experience supervising clinicians or teaching at the postgraduate level.
• Published research or clinical writing on trauma, emotional regulation, or social cognition.
• Public policy or advocacy experience around mental health.

Location and Other Expectations

• Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit.
• For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required. On average most projects may involve at least 10 hours per week to achieve deliverables effectively though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables.
• Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role specific needs.
• For US based candidates, please note we are unable to hire in the states of Wyoming and Illinois at this time.
• We are unable to provide visa sponsorship.
• For those who will be working from a personal device, your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.

Compensation and Benefits

US based candidates: $45/hour - $70/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process.

Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process.

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Reporting into the EMEA Communications Director, the role will strategically lead the DACH communications team, which is made up of a team of four people, including consumer, corporate comms, and an influencer manager focused on the region.

We also have agency partners in Germany, Switzerland and Central & Eastern Europe, and successful management of these agency partners will be key to the role.

This role will also be required to collaborate closely with the Country Manager for DACH and CEE.

The core focus of the role is to create industry-leading strategies and campaigns that can deliver against the local business goals and the global comms priorities.

This role is for a communicator who has solid experience in delivering campaigns and strategies that will inspire the team and the wider organization, and create a vision for the way that we seek to promote the Airbnb brand and products to a range of audiences.

The role spans our corporate and policy work, where we face some regulatory challenges, as well as our consumer campaigns where we need to deliver strategies that will drive both brand awareness and positive sentiment.

The role demands high level expertise in both consumer and corporate communications, with the adaptability to switch between each area regularly and apply best in class thinking to challenges and opportunities.

The right candidate will already be recognised as a leader in their field at this level, with a proven track record of using a range of comms strategies and disciplines to solve complex and ambiguous problems.

They will also have a history of delivering projects across cross-functional teams, taking a strategic leadership role and anticipating challenges.

The right candidate will also be expected to demonstrate a working knowledge of how to translate a global brand proposition to a local audience across the DACH markets.

You must be comfortable working in a global company, delivering counsel and guidance to senior leadership in both Europe and within our HQ teams in the US.

The successful candidate will have solid experience of creating internal advocacy among multiple senior audiences, as well as directing and inspiring a team of high performing communications professionals.

A Typical Day:

• Create, manage and drive the execution of the overarching communications strategy and plan, continuously aligning with the global and regional business and marketing strategies

• Direct and oversee the development and execution of market plans supporting Corporate Communications, Policy Communications, and Consumer Communications

• Develop inspiring and compelling comms strategies to challenge the team and the business to achieve beyond our existing success

• Provide strategic comms advice and counsel to our cross functional teams, collaborating with senior stakeholders from across the business (primarily Policy, Marketing, Business Operations) to work together to achieve goals.

Your Expertise:

• 12-15+ years of experience within high performing international organizations - either with agencies or in-house roles

• A team leader with both a record of leading high performing comms teams, and experience of working with cross-functional teams to drive success

• A proven history of encouraging and developing innovative industry-leading thinking and turning it into executable plans and campaigns

• Experience of operating in a high performing cross functional team, acting as counsel on all comms related matters and being proactive in elevating the work of comms across the region

• A strong track record of developing inspiring goals that motivate team members to achieve personal and professional success

• Forward thinking, innovative and creative - proactively shares perspective at all levels of the organization

• Excellent problem solver with ability to anticipate future issues, unblock the most complex situations and facilitate drama-free environments where the team will thrive

• German native speaker with fluent business English. Working knowledge of other languages within the region will be desirable.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.

All qualified individuals are encouraged to apply.

How We'll Take Care of You:

The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.

The base pay range shown below is annualized, is subject to change and may be modified in the future.

This role may also be eligible for bonus, benefits, and Employee Travel Credits.

Germany Annual Pay Range €128.000-€160.000 EUR

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You'll work in close partnership with the central Community team in the US, which leads overall program operations, playbook development, and strategic direction. Your focus will be on market-specific execution, customization, and expansion , collaborating with EMEA sales, marketing, and product leads to develop the market entry and expansion strategy for community programs, and identifying which programs to deploy where and when based on regional priorities. Beyond adapting existing programs, you'll be expected to identify and champion net-new opportunities , whether that's a format, partnership, or activation that meets a specific need or gap in a local market that centrally developed playbooks don't yet address.

The core of this role is scaling a community flywheel , recruiting and supporting local ambassadors, running recurring events, and converting community engagement into measurable business impact. You'll take what's been built centrally and make it work across priority EMEA markets, going deeper and moving faster than a remote-first approach allows.

Responsibilities:

• Own the end-to-end strategy and execution of Anthropic's developer and builder community programs in EMEA, including the Claude Community Ambassador Program and local Claude Community Events

• Collaborate with EMEA sales, marketing, and GTM leads to develop the regional community strategy: identifying which programs to deploy in which markets, when to launch, and how to align community activations with market entry and expansion priorities.

• Identify, recruit, and support community ambassadors across priority EMEA cities , providing sponsorship, content, and operational support to enable them to host high-quality local events at scale

• Develop and maintain a regional coverage map: for each priority market, define where ambassadors are needed, where events should run, and how to measure reach and engagement

• Identify and champion net-new community opportunities that address specific needs or gaps in EMEA markets , whether that's a new event format, a local partnership, or an activation that doesn’t yet exist in the global playbook , and build the case internally to resource and scale them

• Partner closely with EMEA sales teams to create a community-driven pipeline , translating ambassador and event activations into qualified leads and sales opportunities

• Build and track the metrics that matter: event coverage, ambassador retention, community growth, and , critically , the downstream impact on pipeline and conversion

• Represent Anthropic in the EMEA developer and builder community, including speaking at conferences, contributing to online developer and builder communities, and building relationships with key technical influencers and builders in the region

• Collaborate cross-functionally with marketing, product, and communications teams to ensure community activations are aligned with broader brand and go-to-market strategy

You may be a good fit if you:

• 8+ years of experience in developer relations, community management, or a closely related growth or marketing role, with a track record of scaling programs across multiple markets

• Understand how to build and run developer or builder communities , from online engagement to in-person events , and can translate that experience into repeatable, scalable programs

• Have a track record of identifying unmet needs in a market and building new programs or initiatives from scratch to address them , not just executing existing playbooks

• Have strong experience working in or across EMEA markets and understand the nuances of localizing a global strategy for different regions

• Have experience working across time zones with a US-based or globally distributed team, and are comfortable with the communication rhythms and async workflows that requires

• Are comfortable working at the intersection of community and commerce , you understand how community programs can generate business impact, and you can build the attribution frameworks to show it

• Have enough technical depth to engage credibly with developers and builders (e.g., familiarity with APIs, LLMs, or software development workflows), even if you don't write production code day-to-day

• Are a strong communicator who can write clearly, speak at conferences, and build trust with both internal stakeholders and external communities

• Thrive in ambiguous, fast-moving environments and are comfortable being an early hire in a region with significant room to shape the approach

• Speak English fluently and are proficient in at least one other European language (German or French preferred; open to Italian or Spanish)

Strong candidates may also:

• Have experience with developer advocacy, technical content creation, or conference speaking

• Have a background in go-to-market strategy or market expansion at a high-growth technology company

• Speak multiple European languages fluently (German or French preferred; open to Italian or Spanish)

• Have experience building and leading regional teams

• Have worked on ambassador or community leader programs and understand how to recruit, retain, and scale them

• Be familiar with the AI/ML landscape and excited about the opportunity to bring frontier AI capabilities to developers in new markets

The annual compensation range for this role is £160,000-£200,000 GBP.

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The ideal candidate brings deep experience in B2B customer marketing within EMEA, with a strong affinity for the startup ecosystem and a proven track record of building customer advocacy programs from the ground up. You'll execute engagement strategies that resonate with technical founders, developers, and engineering leaders while navigating the diverse cultural nuances and market dynamics across European tech hubs.

Responsibilities:

• Develop compelling customer narratives,case studies, technical deep-dives, founder testimonials, thought leadership, video content,that resonate with EMEA startup audiences and showcase how AI-native companies are building with Claude
• Define the EMEA startup customer segmentation and tiering framework, mapping accounts from early-stage through growth-stage across European markets to guide advocacy prioritization and resource allocation
• Balance high-touch programming for marquee EMEA startup customers with scalable customer marketing initiatives that reach the broader developer and founder community across the region
• Design and execute personalized engagement strategies for strategic startup accounts, ensuring programming resonates with technical founders and engineering leaders while addressing regional market dynamics
• Orchestrate key moments programming including founder dinners, customer speaking opportunities at EMEA conferences, technical workshops, and startup showcase events across key tech hubs (London, Berlin, Paris, Amsterdam, Stockholm)
• Develop EMEA startup customer advisory programs that create authentic experiences and deepen relationships with highest-value accounts and influential founders across the region
• Partner with EMEA Startups Sales leadership and Venture Partnerships to identify expansion opportunities and ensure customer marketing initiatives directly support account growth and VC portfolio engagement
• Coordinate with strategic EMEA and global VC partners on co-marketing opportunities featuring portfolio company success stories
• Build and manage a regional programming calendar that balances customer advocacy activities with strategic account engagement across the EMEA startup ecosystem
• Identify and cultivate strategic customer relationships with founders and technical leaders across EMEA who can serve as powerful advocates and reference points for the startup community
• Create content that earns respect from technical audiences,authentic founder stories, technical implementation deep-dives, and developer-focused case studies tailored for EMEA markets

You may be a good fit if you:

• Have 6+ years of B2B customer marketing experience within SaaS or technology companies, ideally within EMEA markets or with significant EMEA responsibility
• Have a proven track record building customer advocacy programs from scratch, with demonstrated success in customer storytelling, advocacy program development, and account engagement
• Have experience marketing to and building relationships with high-growth EMEA startups and technical founders
• Can speak credibly to technical audiences,understand AI concepts, developer workflows, and technical use cases well enough to identify and tell compelling stories
• Have a strategic yet hands-on approach,ability to balance high-touch marquee customer programming with scaled programs, understanding when each approach is appropriate
• Have deep understanding of EMEA market dynamics, regional preferences, and cultural nuances that inform customer engagement strategies within the startup ecosystem
• Have exceptional storytelling abilities,can identify compelling customer narratives and bring them to life across multiple formats that feel authentic, not corporate
• Have a fast-paced working style with strong bias to action,comfortable shipping 80% solutions quickly and iterating, with ability to pivot as priorities shift
• Can thrive in ambiguity and startup environments, building programs with minimal guidance
• Have a background in B2B tech, ideally with experience at fast-paced scale-ups or developer-focused companies
• Currently based in EMEA region, and if applicable, willing to relocate to London

Strong candidates may also:

• Have experience building relationships with EMEA VCs, accelerators, or partnering with VC firms to drive portfolio engagement and co-marketing
• Have previous experience at leading AI companies or marketing AI/ML products specifically
• Have experience in community building, customer advisory programs, or founder community management
• Have former founder experience or early employee at a successful startup
• Have experience scaling customer marketing programs across multiple European markets
• Have fluency in additional European languages (French/German)

Role-specific policy: For this role, we expect all staff to be able to work from our London office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: £160,000-£160,000 GBP

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This person will need to hire, consolidate and oversee technical support cells in strategic territories to provide support to local clients across the five continents. This position involves defining an implementation and technical account management strategy, setting objectives and key metrics for the team, leading technical discussions with senior management, developing strong customer relationships, providing technical advocacy and guidance, and ensuring successful product integration and ramp-up.

At Yuno, we are looking to solve the complexity of the online payments ecosystem , allowing merchants and commerce to accept payments in an easy way, accessing a variety of payment services with just one integration, and enabling end users to pay in an easy and secure way.

Key Responsibilities:

Strategic Leadership and Decision Making: This role requires leading discussions with senior leadership on technical and product strategy. It involves making informed decisions about incidents, trade-offs, and risk management, ensuring that these decisions align with the overall business strategy.

Customer Relationship Management: Develop close relationships with customers. This involves understanding their business operations, needs, and technical challenges to maximize the value they derive from the company's products.

Technical Advocacy and Guidance: Working closely with developers and senior engineers to provide strategic technical guidance. This involves helping customers plan and build solutions that improve the health and performance of their applications.

Basic Coding Skills: While not primarily a coding role, the director is expected to have basic coding skills for purposes such as debugging and troubleshooting. This ensures they can understand and interact effectively with the technical aspects of the product.

Collaboration with Product and Development Teams: Work alongside product and development teams to customize products for specific customer needs. This requires a solid understanding of both the technical aspects of the product and the unique requirements of each customer.

Monitoring Product Integration and Ramp-Up: Monitor the progress of product integration with the customer's systems. The director must ensure successful ramp-up and integration, which is crucial for customer satisfaction and long-term success.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Minimum of 5 years of experience in technical support, customer success, implementations, or a similar role in a technology-focused company.

Based in Europe, with the ability and willingness to work across multiple time zones to support global clients.

Strong leadership skills and experience managing cross-functional teams.

Excellent communication skills, both verbal and written, with the ability to engage effectively with technical and non-technical stakeholders.

Basic coding skills and a solid understanding of software development processes.

Proven ability to manage customer relationships and provide strategic technical guidance.

Experience in risk management and making critical business decisions.

Proficiency in English is required; Spanish and Portuguese are a plus.

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We're looking for a Senior Developer Advocate to own developer awareness and engagement,driving top-of-funnel metrics that convert to pipeline. You'll be the face of Trunk in developer communities, on conference stages, and across content channels. You won't just create content; you'll measure what drives demos and optimize relentlessly. CI reliability is an emerging category without an established playbook,you'll help define how developers discover and talk about it.

You have one strategic objective: drive developer awareness. The responsibilities below reflect our current thinking - but we expect you to challenge, refine, and evolve these tactics as you learn what resonates. What matters is developer reach and interest; how you get there is yours to shape.

Responsibilities

• Own events and speaking: Attend and deliver talks at developer and platform engineering conferences. Own the event strategy, build relationships with organizers, and partner with Sales on lead capture and follow-up. Expect ~30% travel.

• Drive content production: Own the pipeline from ideation to publication,technical blog posts, webinars, demo videos, case studies. Work with engineering for technical depth; you own the output.

• Embed in developer communities: Show up where platform engineers talk shop. Surface insights to Product and GTM weekly; turn community presence into inbound interest.

• Own docs and onboarding content: Ship improvements based on friction you discover. Docs are a conversion lever - you're accountable for their quality.

Requirements

• 3-5+ years in developer advocacy/relations with hands-on engineering background

• Proven conference speaker (share links to recorded talks)

• Strong technical writer with published work that developers read & share (share samples)

• Community native with measurable reach (tell us where and how many)

• Metrics-driven: you've optimized content/events based on data, not vibes

• Lived the pain of flaky tests, slow CI, or merge hell firsthand

Nice to Have

• Experience marketing to platform engineering, DevOps, or infrastructure teams

• Prior work at a dev tools company

• Existing relationships with conference organizers

What We Offer

• Unlimited PTO

• Competitive salary and equity

• Work-life balance

• Lunch ordered in on us at the office on Wednesdays and Thursdays

• Few meetings, so you can ship fast and focus on building

• One Medical membership on us!

• Top-notch medical, dental, vision, short-term disability, long-term disability, and life insurance

• All insurance is 100% company-paid ($0 premiums) for employees and highly subsidized for dependents

• FSA, HSA with company contributions, and pre-tax commuter benefits

• 401(k) plan

• Paid parental leave (up to 12 weeks)

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You will own the entire customer lifecycle , from onboarding and training through adoption, expansion, and measurable value realization. You will partner cross-functionally with Product, Engineering, and Services teams to drive high adoption, satisfaction, and retention. You will identify new opportunities for use case expansion, influence key stakeholders, and foster customer advocacy.

As a front-row seat to shape the future of AI-powered supply chain transformation, you will have the opportunity to build and influence customer strategy, product development, and company growth. You will be exposed to and collaborate with executives across manufacturing, supply chain, and Fortune 500 organizations, including travel opportunities.

Industry-leading compensation including significant equity ownership and comprehensive healthcare benefits make this an attractive opportunity for the right candidate.

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Responsibilities: Support the development of strong relationships with regulators, legislators, and staff, consumer groups, trade associations, financial institutions, and other key stakeholders. Lead Plaid's cybersecurity, fraud prevention, and data-integrity policy work. Participate in industry working groups related to consumer financial data sharing, cybersecurity, broader security, fraud prevention, and privacy, representing Plaid's perspective and gathering insights. Collaborate with colleagues across Legal, Privacy, Public Affairs, and Comms to proactively align on policy priorities and drive cross-functional initiatives forward. Conduct policy research and analysis to support regulatory engagement and advocacy, contributing to Plaid's positioning. Help manage projects within the Public Policy team, including coordination, planning, and supporting team development efforts. Represent Plaid in select policy and industry forums, clearly communicating the company's perspective and identifying opportunities to shape the dialogue. Stay ahead of emerging policy trends, flagging potential risks and opportunities, and recommending strategies for external engagement or positioning.

Qualifications: 7+ years of experience in federal policy, ideally with experience within regulatory agencies like FinCEN, Federal Reserve, FDIC, OCC, and on Capitol Hill, or in a financial services trade association. Proven ability to engage with relevant stakeholders on a bipartisan basis. Proven track record of success in advocacy and policy influence within the financial services sector. Strong interpersonal and communication skills, with the ability to engage and build consensus among diverse stakeholders. High-level analytical ability, capable of understanding cybersecurity, fraud prevention, data integrity, and other technical and policy issues quickly and thoroughly. Technical and product affinity, with the ability to bridge the gap between business strategy, technology, and policy. Highly-adaptive, scrappy, positive, collaborative, outside-of-the-box, AI curious thinkers. Washington, D.C.-based.

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Mistral AI believes in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology integrates seamlessly into daily working life.

We are a global company with teams distributed between France, USA, UK, Germany, and Singapore. Our comprehensive AI platform meets enterprise and personal needs, including Le Chat, La Plateforme, Mistral Code, and Mistral Compute.

About the Job

Mistral AI seeks a Senior/Staff AI Developer Advocate to join our team and contribute to the community, focusing on driving content around enterprise AI use cases. You will lead developer relations initiatives, engage in development and integration of open-source AI ecosystem projects, and drive enterprise-focused developer education and adoption.

Responsibilities

• Develop enterprise-focused, high-quality demos and sample code to enable developers to effectively understand and utilize Mistral AI's products and integrations.
• Create and deliver high-impact technical content (webinars, demos, talks, workshops) to drive adoption and education among developers and enterprises.
• Actively engage with the developer community by resolving issues, providing answers, and offering guidance to users, fostering a supportive and collaborative environment.
• Design and execute enterprise DevRel strategies, including scalable programs and initiatives tailored to enterprise needs.
• Organize and participate in community events centered around Mistral AI solutions, with a focus on enterprise engagement.
• Remain informed about industry trends, best practices, and emerging technologies in AI, continuously updating your knowledge and skills.
• Establish thought leadership in enterprise AI transformation through strategic initiatives and developer education.

Requirements

• 6+ years of experience in DevRel, Developer Experience, Technical Evangelism, or Developer Advocacy.
• Enterprise experience: Background in enterprise environments or building for enterprise clients.
• Master's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Passion for AI, with a constant drive to stay updated and ahead of the curve.
• Top track record of technical writing and speaking, with strong communication skills to explain complex technical concepts in simple terms.
• Demonstrated ability to manage projects and lead them to successful completion.

What We Offer

• Competitive salary and equity.
• Healthcare: Medical/Dental/Vision covered for you and your family.
• Pension: 401K (6% matching).
• PTO: 18 days.
• Transportation: Reimburse office parking charges, or $120/month for public transport.
• Sport: $120/month reimbursement for gym membership.
• Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger).
• Visa sponsorship.
• Coaching: we offer BetterUp coaching on a voluntary basis.

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Mistral AI is seeking a Senior/Staff AI Developer Advocate to join our team and actively contribute to the community, with a focus on driving content around enterprise AI use cases.

Responsibilities

• Develop enterprise-focused, high-quality demos and sample code that enable developers to effectively understand and utilize Mistral AI’s products and integrations.
• Create and deliver high-impact technical content (webinars, demos, talks, workshops) to drive adoption and education among developers and enterprises.
• Actively engage with the developer community by resolving issues, providing answers, and offering guidance to users, fostering a supportive and collaborative environment.
• Design and execute enterprise DevRel strategies, including scalable programs and initiatives tailored to enterprise needs.
• Organize and participate in community events centered around Mistral AI solutions, with a focus on enterprise engagement.
• Remain informed about industry trends, best practices, and emerging technologies in AI, continuously updating your knowledge and skills.
• Establish thought leadership in enterprise AI transformation through strategic initiatives and developer education.

Requirements

• 6+ years of experience in DevRel, Developer Experience, Technical Evangelism, or Developer Advocacy.
• Enterprise experience: Background in enterprise environments or building for enterprise clients.
• Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Passion for AI, with a constant drive to stay updated and ahead of the curve.
• Top track record of technical writing and speaking, with strong communication skills to explain complex technical concepts in simple terms.
• Demonstrated ability to manage projects and lead them to successful completion.
• Willingness to travel ~25%

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The TAM plays a crucial role in driving adoption, identifying growth opportunities, and aligning our technology with customers' business goals. They provide guidance, best practices, and insights to help customers achieve their business objectives through the effective use of our platform.

Key responsibilities include:

• Developing and maintaining strong, long-term relationships with customers
• Driving customer success by helping customers understand and effectively utilize the platform's capabilities
• Developing and executing strategic account plans that align with customers' goals
• Acting as the voice of the customer, collaborating with product and engineering teams to relay feedback, suggest improvements, and influence the development of new features based on customer needs
• Leading the onboarding process for new customers, delivering high-level training to ensure customers quickly become proficient and comfortable with the platform
• Regularly monitoring customer health metrics, developing customer success plans, and providing data-driven insights and reports to customers and internal stakeholders

The ideal candidate will have a bachelor's degree in business, Information Technology, or a related field, or equivalent practical experience. They will also have 5+ years of experience in a technical account management, customer success, or similar role within the technology industry, preferably with SaaS solutions.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + bonus is expected to be between $175,000/yr to $200,000/yr.

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Mistral AI is seeking a Senior/Staff AI Developer Advocate to join our team and actively contribute to the community, with a focus on driving content around enterprise AI use cases.

You will lead developer relations initiatives, engage in development and integration of open-source AI ecosystem projects, and drive enterprise-focused developer education and adoption.

Responsibilities:

• Develop enterprise-focused, high-quality demos and sample code that enable developers to effectively understand and utilize Mistral AI’s products and integrations.

• Create and deliver high-impact technical content (webinars, demos, talks, workshops) to drive adoption and education among developers and enterprises.

• Actively engage with the developer community by resolving issues, providing answers, and offering guidance to users, fostering a supportive and collaborative environment.

• Design and execute enterprise DevRel strategies, including scalable programs and initiatives tailored to enterprise needs.

• Organize and participate in community events centered around Mistral AI solutions, with a focus on enterprise engagement.

• Remain informed about industry trends, best practices, and emerging technologies in AI, continuously updating your knowledge and skills.

• Establish thought leadership in enterprise AI transformation through strategic initiatives and developer education.

About you

• 6+ years of experience in DevRel, Developer Experience, Technical Evangelism, or Developer Advocacy.

• Enterprise experience: Background in enterprise environments or building for enterprise clients.

• Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

• Passion for AI, with a constant drive to stay updated and ahead of the curve.

• Top track record of technical writing and speaking, with strong communication skills to explain complex technical concepts in simple terms.

• Demonstrated ability to manage projects and lead them to successful completion.

What we offer

• Competitive salary and equity.

• Healthcare: Medical/Dental/Vision covered for you and your family.

• Pension: 401K (6% matching).

• PTO: 18 days.

• Transportation: Reimburse office parking charges, or $120/month for public transport.

• Sport: $120/month reimbursement for gym membership.

• Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger).

• Visa sponsorship.

• Coaching: we offer BetterUp coaching on a voluntary basis

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You'll be joining the Customer Marketing team within Demand Generation at Logitech for Business (L4B). Our team focuses on elevating customer advocacy, strengthening community engagement, and amplifying the voice of the customer across the entire buyer and customer lifecycle.

As part of the broader Demand Generation organization, Customer Marketing partners closely with Product Marketing, Regional Marketing & Sales, Customer Success, Brand, and Content teams to create high-value customer experiences that drive pipeline, adoption, and long-term loyalty.

We are in an exciting phase of building and scaling global programs—including customer communities, user groups, and a more robust Customer Reference Program. This is a pivotal moment to join us as we shape how Logitech cultivates and activates its customer ecosystem worldwide.

The Role

As a Customer Marketing Intern, you'll play a key role in strengthening how Logitech engages, activates, and celebrates our customers. You'll support and help build foundational programs—including our customer community strategy, the Logitech User Group framework, and enhancements to our Customer Reference Program.

This role offers hands-on ownership of strategic projects, cross-functional exposure, and the opportunity to influence programs that will scale globally. It is an ideal internship for students interested in customer experience, community building, advocacy, and B2B marketing.

Your Contribution

In this role, you will:

• Drive customer community engagement by assisting with programs and events, tracking how customers interact, and helping refine our community strategy.

• Build the foundational framework and toolkit for the Logitech User Group (LUG) program, including guidelines, templates, engagement models, and resources for regional activation.

• Optimize and expand the Customer Reference Program by assessing current processes, identifying opportunities to scale regional adoption, and building improved workflows and playbooks.

• Conduct research, benchmarking, and trend analysis to inform community and advocacy strategies.

• Collaborate with cross-functional partners across Product Marketing, Regional Marketing, Sales, Customer Success, Brand and Content to deepen customer engagement opportunities.

• Support additional customer marketing initiatives and ad hoc projects as needed.

Your Qualifications and Skills

• Highly organized, curious, and motivated to learn.

• Strong communication and writing skills, with the ability to craft clear frameworks and narratives.

• Solution-driven and comfortable structuring ambiguous problems into actionable steps.

• Proficient in Google Workspace and MS Office (especially Slides, Sheets, PowerPoint, and Excel).

• Strong research, analytical, and presentation skills.

• Ability to work independently and collaborate effectively with diverse, global teams.

• Interest in customer experience, community programs, advocacy, or B2B marketing is a plus.

Additional Information

• Ideal for graduate students or graduating seniors pursuing Marketing, Business, Communications, Psychology, Sociology, or related fields.

• Internship duration, location, and start date to align with Logitech’s internship program structure.

This role offers a high-impact capstone opportunity where you will own a strategic project and present final recommendations to team leadership.

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You will join Epic's regulatory team as a Senior Counsel, Regulatory. The team advises the company on newly enacted laws and regulations around the world and works alongside our Public Policy Team to monitor regulatory developments.

What You'll Do

As a Senior Counsel, Regulatory, you will manage the design of compliance programs and educate counsel regarding regulatory requirements. You will also assist with the company's response to regulatory investigations and requests for information from regulators.

Key Responsibilities

• Advise Epic senior management, Product Counsel, the Compliance Team and Legal leadership on key global laws and regulations, including online safety frameworks
• Lead multi-stakeholder regulatory compliance strategies
• Provide legal analysis of legislative and regulatory drafts to the Public Policy team
• Support advocacy and engagement with regulators and trade associations
• Respond to global regulatory inquiries and investigations

Requirements

• A qualified attorney with at least 8 years of experience working in regulatory compliance, either within a regulatory body, in-house or at a law firm
• If based outside of North America, the willingness and ability to consistently work US Eastern time zone hours
• Experience handling regulatory enforcement actions brought by regulatory bodies
• Prior work and/or substantial knowledge of the tech industry. A good working knowledge of tech or video games is an advantage
• An individual who is comfortable working in a multi-stakeholder environment, navigating complex issues, driving high-risk/impact projects, and working and making sound judgments and decisions in ambiguous situations where clear guidance is lacking or may not exist
• Must be able to work proactively, independently, and reliably under tight timeframes in a fast-paced environment
• Excellent interpersonal skills and ability to work collaboratively with a broad range of individuals and teams

Pay Transparency Information

The expected annual base pay range for this position is $214,952—$315,262 USD.

Work Location

This role is open to multiple locations across North America and Europe (including CA, NYC, & WA).

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Role Overview

We are seeking a highly experienced Senior Counsel, Regulatory to join our Legal & Compliance team. As a key member of our regulatory team, you will advise the company on newly enacted laws and regulations around the world, work closely with our Public Policy Team to monitor regulatory developments, and manage the design of compliance programs.

Key Responsibilities

• Advise Epic senior management, Product Counsel, the Compliance Team and Legal leadership on key global laws and regulations, including online safety frameworks
• Lead multi-stakeholder regulatory compliance strategies
• Provide legal analysis of legislative and regulatory drafts to the Public Policy team
• Support advocacy and engagement with regulators and trade associations
• Respond to global regulatory inquiries and investigations

Requirements

• A qualified attorney with at least 8 years of experience working in regulatory compliance, either within a regulatory body, in-house or at a law firm
• If based outside of North America, the willingness and ability to consistently work US Eastern time zone hours
• Experience handling regulatory enforcement actions brought by regulatory bodies
• Prior work and/or substantial knowledge of the tech industry. A good working knowledge of tech or video games is an advantage
• An individual who is comfortable working in a multi-stakeholder environment, navigating complex issues, driving high-risk/impact projects, and working and making sound judgments and decisions in ambiguous situations where clear guidance is lacking or may not exist
• Must be able to work proactively, independently, and reliably under tight timeframes in a fast-paced environment
• Excellent interpersonal skills and ability to work collaboratively with a broad range of individuals and teams

Benefits

• We pay 100% for benefits except for PMI (for dependents)
• Our current benefits package includes pension, private medical insurance, health care cash plan, dental insurance, disability and life insurance, critical illness, cycle to work scheme, flu shots, health checks, and meals
• We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents

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We are looking for a customer marketing leader to build and scale our customer marketing function for the Startups segment across EMEA. In this role, you'll craft compelling founder and developer success stories, design co-marketing programs with high-growth startups, and orchestrate key moments that deepen relationships with technical leaders at our most innovative startup customers across European markets.

Responsibilities:

• Develop compelling customer narratives—case studies, technical deep-dives, founder testimonials, thought leadership, video content—that resonate with EMEA startup audiences and showcase how AI-native companies are building with Claude

• Define the EMEA startup customer segmentation and tiering framework, mapping accounts from early-stage through growth-stage across European markets to guide advocacy prioritization and resource allocation

• Balance high-touch programming for marquee EMEA startup customers with scalable customer marketing initiatives that reach the broader developer and founder community across the region

• Design and execute personalized engagement strategies for strategic startup accounts, ensuring programming resonates with technical founders and engineering leaders while addressing regional market dynamics

• Orchestrate key moments programming including founder dinners, customer speaking opportunities at EMEA conferences, technical workshops, and startup showcase events across key tech hubs (London, Berlin, Paris, Amsterdam, Stockholm)

• Develop EMEA startup customer advisory programs that create authentic experiences and deepen relationships with highest-value accounts and influential founders across the region

• Partner with EMEA Startups Sales leadership and Venture Partnerships to identify expansion opportunities and ensure customer marketing initiatives directly support account growth and VC portfolio engagement

• Coordinate with strategic EMEA and global VC partners on co-marketing opportunities featuring portfolio company success stories

• Build and manage a regional programming calendar that balances customer advocacy activities with strategic account engagement across the EMEA startup ecosystem

• Identify and cultivate strategic customer relationships with founders and technical leaders across EMEA who can serve as powerful advocates and reference points for the startup community

• Create content that earns respect from technical audiences—authentic founder stories, technical implementation deep-dives, and developer-focused case studies tailored for EMEA markets

You may be a good fit if you:

• Have 6+ years of B2B customer marketing experience within SaaS or technology companies, ideally within EMEA markets or with significant EMEA responsibility

• Have a proven track record building customer advocacy programs from scratch, with demonstrated success in customer storytelling, advocacy program development, and account engagement

• Have experience marketing to and building relationships with high-growth EMEA startups and technical founders

• Can speak credibly to technical audiences—understand AI concepts, developer workflows, and technical use cases well enough to identify and tell compelling stories

• Have a strategic yet hands-on approach—ability to balance high-touch marquee customer programming with scaled programs, understanding when each approach is appropriate

• Have deep understanding of EMEA market dynamics, regional preferences, and cultural nuances that inform customer engagement strategies within the startup ecosystem

• Have exceptional storytelling abilities—can identify compelling customer narratives and bring them to life across multiple formats that feel authentic, not corporate

• Have a fast-paced working style with strong bias to action—comfortable shipping 80% solutions quickly and iterating, with ability to pivot as priorities shift

• Can thrive in ambiguity and startup environments, building programs with minimal guidance

• Have a background in B2B tech, ideally with experience at fast-paced scale-ups or developer-focused companies

• Currently based in EMEA region, and if applicable, willing to relocate to London

Strong candidates may also:

• Have experience building relationships with EMEA VCs, accelerators, or partnering with VC firms to drive portfolio engagement and co-marketing

• Have previous experience at leading AI companies or marketing AI/ML products specifically

• Have experience in community building, customer advisory programs, or founder community management

• Have former founder experience or early employee at a successful startup

• Have experience scaling customer marketing programs across multiple European markets

• Have fluency in additional European languages (French/German)

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Anthropic is looking for a Community Lead to drive the strategy and execution of our developer and builder community programs across EMEA. This is an early and high-impact role: you’ll be the regional owner for adapting centrally developed playbooks and programs to local markets, executing community activations on the ground, and identifying net-new opportunities that support a B2C2B growth motion across Europe.

You’ll work in close partnership with the central Community team in the US, which leads overall program operations, playbook development, and strategic direction. Your focus will be on market-specific execution, customization, and expansion — collaborating with EMEA sales, marketing, and product leads to develop the market entry and expansion strategy for community programs, and identifying which programs to deploy where and when based on regional priorities. Beyond adapting existing programs, you’ll be expected to identify and champion net-new opportunities — whether that’s a format, partnership, or activation that meets a specific need or gap in a local market that centrally developed playbooks don’t yet address.

The core of this role is scaling a community flywheel — recruiting and supporting local ambassadors, running recurring events, and converting community engagement into measurable business impact. You’ll take what’s been built centrally and make it work across priority EMEA markets, going deeper and moving faster than a remote-first approach allows.

Responsibilities:

• Own the end-to-end strategy and execution of Anthropic's developer and builder community programs in EMEA, including the Claude Community Ambassador Program and local Claude Community Events
• Collaborate with EMEA sales, marketing, and GTM leads to develop the regional community strategy: identifying which programs to deploy in which markets, when to launch, and how to align community activations with market entry and expansion priorities.
• Identify, recruit, and support community ambassadors across priority EMEA cities — providing sponsorship, content, and operational support to enable them to host high-quality local events at scale
• Develop and maintain a regional coverage map: for each priority market, define where ambassadors are needed, where events should run, and how to measure reach and engagement
• Identify and champion net-new community opportunities that address specific needs or gaps in EMEA markets — whether that’s a new event format, a local partnership, or an activation that doesn’t yet exist in the global playbook — and build the case internally to resource and scale them
• Partner closely with EMEA sales teams to create a community-driven pipeline — translating ambassador and event activations into qualified leads and sales opportunities
• Build and track the metrics that matter: event coverage, ambassador retention, community growth, and — critically — the downstream impact on pipeline and conversion
• Represent Anthropic in the EMEA developer and builder community, including speaking at conferences, contributing to online developer and builder communities, and building relationships with key technical influencers and builders in the region
• Collaborate cross-functionally with marketing, product, and communications teams to ensure community activations are aligned with broader brand and go-to-market strategy

You may be a good fit if you:

• 8+ years of experience in developer relations, community management, or a closely related growth or marketing role, with a track record of scaling programs across multiple markets
• Understand how to build and run developer or builder communities — from online engagement to in-person events — and can translate that experience into repeatable, scalable programs
• Have a track record of identifying unmet needs in a market and building new programs or initiatives from scratch to address them — not just executing existing playbooks
• Have strong experience working in or across EMEA markets and understand the nuances of localizing a global strategy for different regions
• Have experience working across time zones with a US-based or globally distributed team, and are comfortable with the communication rhythms and async workflows that requires
• Are comfortable working at the intersection of community and commerce — you understand how community programs can generate business impact, and you can build the attribution frameworks to show it
• Have enough technical depth to engage credibly with developers and builders (e.g., familiarity with APIs, LLMs, or software development workflows), even if you don’t write production code day-to-day
• Are a strong communicator who can write clearly, speak at conferences, and build trust with both internal stakeholders and external communities
• Thrive in ambiguous, fast-moving environments and are comfortable being an early hire in a region with significant room to shape the approach
• Speak English fluently and are proficient in at least one other European language (German or French preferred; open to Italian or Spanish)

Strong candidates may also:

• Have experience with developer advocacy, technical content creation, or conference speaking
• Have a background in go-to-market strategy or market expansion at a high-growth technology company
• Speak multiple European languages fluently (German or French preferred; open to Italian or Spanish)
• Have experience building and leading regional teams
• Have worked on ambassador or community programs in the past

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As a Communications Officer, you will play a central role in translating policies into impactful narratives, managing the interface between Region I and the global FIA Communications Department. You will work in a professional, evolving environment, ensuring messaging consistency while supporting the Director General in positioning the organisation as a leader in mobility advocacy.

Missions and Responsibilities:

Strategic Communications & Content Creation

• Support the development and implementation of Region I's communication priorities in alignment with the annual work program and global FIA narrative.
• Translate complex mobility and policy topics into clear, accessible, and credible communications for diverse audiences.
• Draft and edit high-quality written content, including website updates, member briefings, newsletters, positioning notes, speeches, and institutional reports.
• Manage and regularly update Region I's digital channels, ensuring high standards of engagement and visibility primarily on LinkedIn, while maintaining accounts such as X and YouTube.
• Contribute to the creation of campaign-related content in close coordination with the FIA and member clubs.

Member Engagement & Event Support

• Lead the communication efforts for key Region I meetings and international events, preparing materials for both pre- and post-event cycles.
• Liaise with internal colleagues to ensure timely, accurate, and structured information flows to all member clubs.
• Act as a service-oriented contact point for members, enhancing the value of the Region I network through proactive outreach.

Coordination & Governance

• Serve as the primary operational contact point with the FIA Communications team, ensuring the seamless use of common tools, templates, and branding processes.
• Ensure full compliance with internal governance, confidentiality protocols, and institutional approval processes.
• Maintain structured archives and comprehensive documentation of all communication outputs to support organisational memory.

Profile:

• 3–5 years of professional experience in communications linked with public affairs or institutional relations.
• Proven track record within an international, membership-based, non-profit organisation or policy-oriented environment; experience in EU affairs or mobility advocacy is a strong asset.
• Excellent drafting and editing skills in English; ability to synthesise technical data into compelling prose.
• Strong organisational skills with high attention to detail and the ability to work autonomously in a structured environment.
• Sound judgment and discretion when handling sensitive political or institutional content.
• Pragmatic, proactive, and delivery-oriented mindset with a strong sense of institutional responsibility.

What We Offer:

• An exciting open-ended contract under Belgian law that translates into a work opportunity in a dynamic and multicultural job environment
• A competitive package in line with the position, responsibilities, and experience (holiday pay, 13th month salary, lunch vouchers, and hospital, life group, and travel insurance, designed to support the health, well-being, and career growth of our team members).
• 20 days of legal annual leave, plus 10 extra days (5 of which are planned during the end-of-year closure)
• Working-from-home policy compensation (170 EUR net) for home office setup.

This position is based at the FIA Region I offices in Brussels with an ideal starting date on April 13th.

Deadline to apply: March 11th, 2026 If you are interested in this position, please send your CV and motivation letter in PDF format.

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Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

About the Role

Replit started as a platform loved by developers — but it's becoming something much bigger. With AI-powered software creation, Replit now enables anyone to turn their ideas into real applications, regardless of technical background. Our audience is expanding from developers and engineers to entrepreneurs, designers, students, and anyone with a problem worth solving. That's a fundamentally different marketing challenge — and an extraordinary opportunity.

We're looking for a VP of Brand & Consumer Marketing to own how the world experiences and talks about Replit, building the narrative engine that reaches both the developers who love us and the millions of non-technical builders who don't yet know they can create software. You'll unify brand, content, and social into a cohesive story that captures what makes Replit different — not just as a developer tool, but as the platform where anyone can go from idea to software. You'll define a brand voice that speaks credibly to technical audiences while being genuinely inviting to people who've never written a line of code.

You'll work closely with Product Marketing and Growth Marketing — taking the core product narrative and bringing it to life across every organic surface where builders discover and fall in love with Replit.

This is a leadership role reporting directly to the CMO.

What You'll Do

Define and own Replit's brand narrative.

You'll shape the story of what Replit is and why it matters — not just as a development tool, but as the platform where anyone can go from idea to software. You'll establish a brand voice that's distinctive, technically credible, and unmistakably Replit across every channel and touchpoint.

Build a world-class content engine.

You'll develop and execute the content strategy that makes Replit the most interesting company in developer tools to follow. This means blog content, tutorials, thought leadership, video, and storytelling that showcases what our builders create — turning our community's output into our most powerful marketing asset.

Own social media strategy and presence.

You'll lead Replit's social presence across Twitter/X, LinkedIn, TikTok, YouTube, and emerging platforms. You'll build a social strategy that drives awareness, engagement, and organic adoption — creating moments that get the developer world talking.

Launch and scale influencer and creator partnerships.

You'll build the programs that put Replit in the hands of the developers, creators, and tech voices who shape how the world thinks about building software. You'll design partnerships that feel authentic and drive real adoption, not just impressions.

Amplify product launches.

You'll partner with Product Marketing to bring every launch to life through organic storytelling — the blog narrative, the social drumbeat, the creator activations, the community excitement. PMM defines the positioning; you make the world feel it.

Build and lead a high-performing team.

You'll recruit and develop a team of content creators, social strategists, and partnership managers who are as passionate about the craft of storytelling as they are about the future of software creation.

Create global campaign themes that work across audiences.

You'll develop overarching campaign concepts and creative platforms that can be activated across consumer, enterprise, and partner marketing — giving every team a shared narrative to rally around while adapting execution for their specific audiences. You'll ensure Replit shows up in market with one coherent brand story, not a collection of disconnected campaigns.

What You Bring

• 15+ years of marketing experience with at least 5 years leading brand, content, or consumer marketing teams at a high-growth technology company

• A portfolio of work that demonstrates exceptional storytelling instincts — you've built brands that people genuinely love, not just recognize

• Deep experience building and scaling content engines that drive measurable awareness and organic growth

• A track record of building social media presence that punches well above the company's weight class

• Experience with influencer, creator, or community-driven marketing programs

• Strong understanding of developer audiences — you know how to speak to technical communities without sounding like marketing

• Experience partnering with product marketing, growth, and communications teams in a matrixed marketing org

• Proven ability to recruit, develop, and inspire creative teams

• Comfort operating at both the strategic level (brand architecture, narrative strategy) and the executional level (writing headlines, reviewing content, shaping campaigns)

Nice to Have

• Experience at a developer tools, infrastructure, or platform company

• Background in both B2C and B2B marketing — understanding how brand investments create enterprise air cover

• Experience engaging with developer advocacy and community programs

• Personal presence on social media that demonstrates your understanding of the medium

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Location

Tokyo, Japan

Employment Type

Full time

Department

About the Team

The Technical Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a Solutions Engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Mid Market/Enterprise Sales, Security, and Product teams.

This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deliver an exceptional pre-sales customer experience.

• Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions.

• Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning.

• Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience.

You might thrive in this role if you:

• Have 7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product.

• Are fluent in both Japanese and English, as this is essential for partnering with customers, providing technical expertise, demonstrating value, and collaborating effectively with teams at headquarters.

• Have a solid track record of delivering and scaling an exceptional pre-sales customer experience.

• Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products.

• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

• Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

• Are personally committed to fostering the safe and ethical evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

Washington, DC

Employment Type

Full time

Location Type

Hybrid

Department

Global Affairs

Compensation

• $171K – $280K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - seek to shape policy so that it aligns with and supports our mission.

About the Role

As a U.S. Federal Affairs Lead, you will be part of OpenAI’s Global Affairs team and will help develop strategies and advance OpenAI’s engagement with the U.S. federal government. You will focus on engagement with the White House, executive branch agencies, and relevant third party groups, helping to shape policy discussions and regulatory frameworks that impact AI development and deployment. You will support OpenAI’s leadership in meetings, briefings, and other engagements and will be responsible for tracking and analyzing executive actions and federal regulatory developments.

Key responsibilities include:

• Assist in the development and implementation of a comprehensive federal government engagement strategy focused on artificial intelligence policy and regulation.

• Build and maintain strong relationships with key decision-makers within the White House, the Executive Office of the President, and federal agencies.

• Represent OpenAI in meetings with administration officials, policymakers, and other stakeholders on behalf of OpenAI.

• Track and analyze federal executive actions and regulatory developments impacting AI.

• Collaborate with internal teams, including legal, technical teams, research, and communications, to prepare policy briefs, position papers, and responses to government inquiries on AI-related issues.

• Engage with industry associations, think tanks, and advocacy groups to build coalitions and advance OpenAI’s policy objectives.

You should thrive in this role if you:

• Are well versed in the issues around emerging AI technologies, especially in the U.S. federal executive branch context.

• Are an enthusiastic and effective coalition builder who thrives as a member of a high performing, peer-led global team.

• Are highly organized, and are used to working as an accountable individual contributor as well as a team player.

• Are passionate about the promise of technology and the future of artificial intelligence but thoughtful about its potential risks.

We're looking for a blend of:

• Demonstrated experience (8+ years) and credibility in working with the U.S. federal government, particularly the executive branch and federal agencies.

• Demonstrated knowledge and understanding of the U.S. government, institutions, and processes, and the key policy issues and debates related to AI.

• Extensive experience in technology policy

• Experience with the administrative process, including but not limited to responding to agency requests for information.

• Track record of effectively working with cross-functional teams, especially communications, policy and legal teams, and aligning a diverse range of internal and external partners

• Sound judgment and outstanding personal integrity

• Ability to execute in fast and flexible environments through rapid cycles of analysis, decision, and action

• Excellent communication, presentation, and interpersonal skills

What We Offer

• Competitive salary and benefits package

• Opportunity to work with a talented and diverse team

• Collaborative and dynamic work environment

• Professional development opportunities

• Flexible work arrangements

• Access to cutting-edge technology and tools

How to Apply

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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Location

San Francisco

Employment Type

Full time

Department

Compensation

• $216K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s already breakneck shipping cadence – and the expectation that it will only accelerate – our ability to architect scalable systems for support readiness, user‑feedback, and broader program delivery is central to our ability to build world-class products and to maintain exceptional support quality.

About the Role

We are seeking a systems‑minded builder who will design, prototype, implement, and iterate on the tooling, data flows, and processes that allows the User Operations team to redefine a modern support organization. Think: automated launch checklists, content and knowledge pipelines, incident detection and evaluators, and other processes that power a User Operations team operating at an unprecedented scale. You’d be building resilient systems, not better slide decks.

We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment.

This role is based in San Francisco, California. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role you will:

• Build “Day-1 enabled” workflows; role-tailored playbooks, content auto-diffs from source docs, and other workflows that have been taken for granted in typical Support organizations.

• Continuously automate repetitive touchpoints with scripts, agents, and LLM-powered flows; implement governance, observability, evaluation gates, and safe rollback.

• Codify detection (windowing, dedupe, thresholds), on-call handoffs, and post-incident learning loops that protect customer experience and SLAs.

• Prototype and learn quickly—leveraging ChatGPT, Jupyter notebooks, Retool, and other tools—to prove value before hardening with Engineering.

• Stand up data pipelines that capture sentiment, ticket trends, and BPO insights, routing actionable signals back to Product within hours—not weeks.

• Identify risks and challenges during tooling rollouts, proposing solutions that safeguard customer experience and service levels.

• Continuously automate, replacing every repetitive touchpoint with scripts, agents, or LLM-powered flows.

You might thrive in this role if you:

• Have 8+ years of experience in building tools for internal teams, especially within a customer support environment.

• Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team.

• Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries.

• Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams.

• Are passionate about customer advocacy and have experience translating customer feedback into strategic product insights.

• Possess a strong bias for automation and a distaste for doing low-complexity to otherwise repetitive work consistently.

• Thrive in a fast-moving, ambiguous environment where priorities will shift quickly and iterating on your systems will be required.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose technologies like artificial intelligence benefit all of humanity.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our largest Healthcare & Life Sciences customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Healthcare & Life Sciences and Large Enterprise Sales, Security, and Product teams.

This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for large Healthcare & Life Sciences prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 10+ years of experience in a technical pre-sales or similar role, including 3+ years selling to Healthcare & Life Sciences customers, managing C-level technical and business relationships with complex global organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.

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Solutions Engineer, Education

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer, you’ll help companies and organizations across industries transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the Role

We are seeking an experienced pre-sales Solutions Engineer to partner with our Education sales team in supporting Higher Education institutions and K–12 organizations as they adopt and scale OpenAI’s tools and products. In this role, you will work closely with educators, administrators, IT leaders, and institutional stakeholders to apply AI in ways that enhance teaching and learning, improve operational efficiency, and responsibly address complex challenges across the education ecosystem.

You will serve as a trusted technical advisor, bringing deep product knowledge and strong communication skills to demonstrate value, design thoughtful solutions, and guide responsible AI adoption aligned with institutional values, privacy requirements, and student-centered outcomes. Your work will directly support OpenAI’s broader mission to ensure AI benefits all of society, with a particular focus on expanding access, equity, and positive impact in education.

_This role is based in New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees._

In this role, you will:

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value, including, but not limited to, building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Act as a technical multiplier for the team by contributing to best practices, influencing deal strategy, and informally mentoring other Solutions Engineers through shared learnings and example-setting.

• Serve as the first line of defense for security, privacy, and compliance discussions by exercising sound technical and risk judgment, explaining standardized collateral, guiding customers through trust tradeoffs, and escalating complex requirements appropriately.

• Collaborate closely with the Education Go-to-Market, Policy/Global Affairs, and GRC teams to ensure a seamless customer experience.

You might thrive in this role if you:

• Have 7+ years of experience in technical pre-sales or adjacent technical advisory roles, with a track record of independently owning complex, high-stakes customer engagements.

• Are comfortable operating independently in ambiguous, fast-evolving environments, making progress without fully formed playbooks or perfect information.

• Own the technical strategy for a portfolio of strategic Education customers, leading complex pre-sales engagements end to end

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security

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Product Engagement Specialist

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $216K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Role

As a Product Engagement Specialist on the User Operations team, you will help shepherd smooth, successful product launches across internal support teams and external partners. You will coordinate readiness efforts end-to-end while also building scalable systems that increase the efficacy of that end-to-end process. This is a high horsepower role spanning launch execution, enablement, and systems building—focused on durable mechanisms, rather than brute forcing your way into a successful launch.

This role is based in San Francisco, CA (hybrid: 3 days in office) and offers relocation assistance.

In this role, you will:

• Coordinate product launches across both internal and external teams to ensure seamless execution and support readiness.

• Build the mechanisms that make launches and feedback scalable; automation, playbooks, operating procedures, taxonomies, dashboards, and routing so your impact compounds over time instead of resetting every launch.

• Prototype and implement automation (scripts, queries, dashboards, low-code tools, and LLM-enabled workflows) to replace manual launch and feedback processes.

• Develop scalable feedback loops that ingest signals from support channels and partners, normalize them into durable categories/severity, and route insights to Product and Engineering owners.

• Identify launch risks early and drive mitigation plans that protect customer experience and service levels.

• Collaborate cross-functionally with Product, Engineering, Marketing, Legal/Policy, and Operations to align on launch goals, timelines, and readiness metrics.

• Report on readiness and feedback loop performance, including key insights, trends, and prioritized recommendations.

You might thrive in this role if you:

• Have experience coordinating product launches or operational rollouts, especially adjacent to customer support teams and/or external partners.

• Have shipped tooling or automations that reduced manual work and scaled beyond a single team (workflows, dashboards, scripted automation, lightweight pipelines).

• Are technically fluent and comfortable prototyping with data and with new tools.

• Have a strong customer advocacy mindset and can translate user pain into crisp, engineering-ready problem statements.

• Are highly organized, can manage multiple workstreams, and thrive in fast-paced environments with shifting priorities.

• Communicate clearly across technical and non-technical audiences, and drive alignment without relying on heavy process.

• Take ownership from an ambiguous problem through implementation and measurable outcomes.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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We are seeking a highly organized and skilled Policy Manager with exceptional writing, analytical, program management, and strategic thinking abilities to join our Global Affairs team, in the Policy Development and Operations team.

About the Team

OpenAI's mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains.

About the Role

The Policy Development and Operations team is responsible for identifying, tracking, and analyzing emerging legislative and regulatory proposals globally. They lead and coordinate the development of global public policy positions that are informed by legislative trends and OpenAI's unique technical expertise, coordinate policy campaigns across regions, and integrate regional perspectives in order to represent Global Affairs in company-wide initiatives such as product launches.

Key Responsibilities

• Develop proactive policy positions by working closely with regional teams to analyze legislative and regulatory proposals and provide issue-area expertise.
• Synthesize legislative trends and regional insights, apply cross-functional perspectives, and exercise policy judgement to clearly articulate key decisions, trade-offs, and areas of alignment or disagreement.
• Help evolve the team's policy development processes and systems to support effective engagement across regions and campaigns, enabling Global Affairs to prioritize issues, allocate resources, and respond to emerging policy developments.
• Contribute to the Global Affairs team's broader thinking about what proactive policies to advance and advocate for and how to best position those policies to succeed around the globe.

Requirements

• 3+ years of experience in policy development, public policy, or a related field.
• Strong analytical and writing skills, with the ability to distill complex policy issues into clear and concise language.
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional development opportunities.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about policy development and public policy, please submit your application, including your resume and a cover letter, to [insert contact information].

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Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the Team

The Technical Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a Solutions Engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience.

• Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions.

• Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning.

• Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience.

You might thrive in this role if you:

• Have 7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product.

• Have a solid track record of delivering and scaling an exceptional pre-sales customer experience.

• Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products.

• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

• Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

• Are personally committed to fostering the safe and ethical evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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