As a Senior Customer Success Manager, you will partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You will work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin , from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
\nThis role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
\nResponsibilities:
\nDevelop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
\nFacilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms.
\nCollaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
\nMonitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
\nMaintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
\nLead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
\nPrioritize competing demands to drive the highest-value outcomes across your customer portfolio.
\nBe the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
\nWhat skills do I need?
\n4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
\nExperience with business process mapping, requirements analysis, and solution design.
\nStrong technical acumen and passion for AI/agent-building (coding not required).
\nAbility to simplify and communicate complex problems clearly across audiences.
\nStrong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
\nDemonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
\nSelf-motivated, adaptable, and curious team player with a high level of self-efficacy.
\nBenefits
\nWe are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
\nCompetitive salary and meaningful equity
\nComprehensive medical, dental, and vision coverage
\nRegular compensation reviews - great work is rewarded!
\nUnlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
\nFlexible paid time off policy
\nPaid Parental Leave Program
\n401k plan & match
\nIn-office bicycle storage
\nFun events for Intercomrades, friends, and family!
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\nDevelop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
\nFacilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms.
\nCollaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
\nMonitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
\nMaintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
\nLead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
\nPrioritize competing demands to drive the highest-value outcomes across your customer portfolio.
\nBe the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
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\nLocation: Chicago, Illinois
\nAs a Senior Customer Success Manager at Intercom, you will partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You will work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin , from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
\nResponsibilities:
\nWhat skills do I need?
\nBenefits
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\nThe Opportunity:
\nFlexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation.
\nWith our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.
\nThe Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.
\nAs a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world.
\nIf you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.
\nYou will:
\nBe the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
\nBe responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
\nFollow standard operating procedures (SOP)
\nOwn the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
\nYour team will:
\nSeamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
\nExecute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
\nAssist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
\nQuote and invoice client shipments with responsibility to their P&L
\nParticipate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary
\nYou should have:
\n2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
\nBachelor’s Degree preferred
\nAble to adapt to new technology and can thrive in a fast-paced environment
\nEffective time management - be able to properly prioritize and manage a large volume of tasks
\nAttention to detail
\nAbility to effectively seek and receive feedback
\nEffective communication both verbally and in writing in client facing interactions
\nTeamwork and relationship-building
\nOrientation towards working smarter and adopting best practices and standardization
\nProblem-solving capabilities
\nFluent in English
\nA “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
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\nThe team manages a variety of core accounting and reporting processes and controls globally and partners with Treasury, Supply Chain, Procurement, FP&A, Leasing, Legal, and Tax to track, control, and provide visibility to the company's compute and supporting assets.
\nThe group partners to develop and operationalize accounting and reporting processes to enable visibility, control, and confident decisions.
\nAbout the role:
\nWho You Are:
\nWondering if you're a good fit?
\nWe believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match.
\nHere are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.
\nWhy CoreWeave?
\nAt CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on.
\nWe're not afraid of a little chaos, and we're constantly learning.
\nOur team cares deeply about how we build our product and how we work together, which is represented through our core values:
\nWe support and encourage an entrepreneurial outlook and independent thinking.
\nWe foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems.
\nAs we get set for take off, the growth opportunities within the organization are constantly expanding.
\nYou will be surrounded by some of the best talent in the industry, who will want to learn from you, too.
\nCome join us!
\nThe base salary range for this role is $115,000 to $168,000.
\nThe starting salary will be determined by job-related knowledge, skills, experience, and the market location.
\nWe strive for both market alignment and internal equity when determining compensation.
\nIn addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
\nWhat We Offer
\nThe range we've posted represents the typical compensation range for this role.
\nTo determine actual compensation, we review the market rate for each candidate which can include a variety of factors.
\nThese include qualifications, experience, interview performance, and location.
\nIn addition to a competitive salary, we offer a variety of benefits to support your needs, including:
\nOur Workplace
\nWhile we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets.
\nNew hires will be invited to attend onboarding at one of our hubs within their first month.
\nTeams also gather quarterly to support collaboration.
\nCalifornia Consumer Privacy Act - California applicants only
\nCoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace.
\nAll qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
\nAs part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship.
\nIf reasonable accommodation is needed, please contact: careers@coreweave.com.
\nExport Control Compliance
\nThis position requires access to export controlled information.
\nTo conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.
\nCoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
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\nGuiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
\nProactively sharing offers (F&B, repeat visits, gift cards) to boost engagement
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\nWe currently have 614 open roles
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\nAccount Executive
\nUnited States Off-siteSave
\nCategory: SalesRemote Eligible YesHire Type: Employee
\nJob ID 16651Base Salary Range $152000-$228000Date posted 03/29/2026
\nWe Are:
\nAt Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.
\nYou Are:
\nYou are a dynamic, results-driven sales professional with a deep passion for technology and the power it holds to transform industries. You thrive in fast-paced environments where building meaningful relationships and uncovering customer needs are at the heart of every interaction. With a proven track record of exceeding sales targets, you are adept at navigating complex sales cycles, engaging with both technical and executive stakeholders, and translating technical solutions into business value. Your expertise enables you to identify opportunities, create tailored strategies, and execute with precision, ensuring consistent pipeline growth and customer satisfaction. You are proactive and autonomous, yet highly collaborative, leveraging your strong networking skills to drive new contacts and foster lasting partnerships. You bring a consultative approach to sales, always seeking to understand the unique challenges your clients face, and positioning solutions that deliver measurable ROI. You are comfortable with ambiguity, resourceful in overcoming obstacles, and persistent in pursuing new business. As a mentor, you inspire and coach others, sharing your knowledge and fostering a culture of excellence. Fluent in English (and local language), you are ready to travel up to 50% regionally, embracing every opportunity to engage with clients and colleagues. You value diversity, equity, and inclusion, and bring a positive, growth-oriented mindset to every endeavor.
\nWhat You’ll Be Doing:
\nThe Impact You Will Have:
\nWhat You’ll Need:
\nWho You Are:
\nThe Team You’ll Be A Part Of:
\nYou’ll join a high-performing Sales team dedicated to driving growth for Synopsys’ engineering simulation solutions. The team is passionate about empowering customers, collaborating across functions, and delivering world-class experiences. You’ll work closely with marketing, technical experts, account managers, and leadership to develop and execute strategies that expand Synopsys’ market reach and foster innovation. The culture is inclusive, supportive, and committed to professional growth and shared success.
\nRewards and Benefits:
\nWe offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
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\nThe Executive Assistant provides high-level administrative support to the Managing Director, ensuring efficient operation and effective communication within AVL Korea Co., Ltd.
\nThis role requires a proactive, detail-oriented individual with excellent organisational and multitasking skills.
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