{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/active-listening"},"x-facet":{"type":"skill","slug":"active-listening","display":"Active Listening","count":7},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_96e537d7-17c"},"title":"Procurement Specialist","description":"<p><strong>What Makes a Honda, is Who makes a Honda</strong></p>\n<p>Honda has a clear vision for the future, and it&#39;s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.</p>\n<p><strong>Job Purpose</strong></p>\n<p>Tactical Procurement Specialist utilizes a pro-active approach (sometimes reactive approach) to manage mid-range sourcing events (between $25k - $100K) for materials, supplies and services. This position also utilizes quotes, catalogues, targeted supplier list and other sourcing processes to support production and sales operations across the North American region.</p>\n<p><strong>Key Accountabilities</strong></p>\n<ul>\n<li>Execute sourcing activities for Consumable materials, goods and Services with budget amounts between $25k and $100k</li>\n<li>Direct stakeholders to sourcing strategies (i.e. catalogs, targeted suppliers, quoting) for reactive sourcing activities and meet Stakeholder timeline</li>\n<li>Lead Internal review of supplier responses to procurement and facilitate decision analysis as required</li>\n<li>Collaborate with Tactical Spend Mangement (TSM) / Indirect Strategic Sourcing (ISS) teams to conduct Category analysis and management.</li>\n<li>Share ideas, negotiate, collaborate, and build consensus across Honda North America sites.</li>\n<li>Build a network of productive relationships across HAM / Honda North America to achieve compliance.</li>\n</ul>\n<p><strong>Qualifications, Experience, and Skills</strong></p>\n<p>Minimum Educational Qualifications: Bachelor Degree in Business or related field or equivalent experience Minimum Experience: A minimum of 0-2 years of experience in either a Purchasing and/or Procurement related role or in a field where job knowledge &amp; skills are applicable based on education</p>\n<p><strong>Working Conditions</strong></p>\n<ul>\n<li>Office environment</li>\n<li>Up to 5% Travel – Ability to Travel on Short Notice for N.A. Support</li>\n<li>~5 Hours per Week OT</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_96e537d7-17c","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Honda","sameAs":"https://careers.honda.com","logo":"https://logos.yubhub.co/careers.honda.com.png"},"x-apply-url":"https://careers.honda.com/us/en/job/10773/Procurement-Specialist","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"$55,700.00 - $83,600.00","x-skills-required":["Basic computer skills","Microsoft Suite","SAP","Ariba","ERP system","Strong Communication Skills","Active listening skills","Time management skills"],"x-skills-preferred":[],"datePosted":"2026-04-22T17:21:24.734Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marysville"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Manufacturing","skills":"Basic computer skills, Microsoft Suite, SAP, Ariba, ERP system, Strong Communication Skills, Active listening skills, Time management skills","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":55700,"maxValue":83600,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_cf6d98aa-97b"},"title":"Clinical Study Administrator - Contracts and Budgets","description":"<p><strong>Job Description</strong></p>\n<p>We are seeking a Clinical Study Administrator - Contracts and Budgets to join our team at US SM&amp;M. As a Clinical Study Administrator, you will be responsible for the coordination and administration of clinical studies from start-up through execution and close-out. You will act as the main local administrative contact and work closely with CRAs and/or LSAD for the duration of assigned studies.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Coordinate administrative tasks during the study process, audits and regulatory inspections in line with company policies and SOPs.</li>\n<li>Support the collection, preparation, review and tracking of documents required for the application process.</li>\n<li>Support the Study Start-up team with timely submissions to Ethics Committees/Institutional Review Boards (EC/IRB) and, where applicable, Regulatory Authorities.</li>\n<li>Take operational responsibility for correct set-up and ongoing maintenance of the local electronic Trial Master File (eTMF) and Investigator Study File (ISF), ensuring document tracking in accordance with ICH-GCP and local requirements to maintain inspection readiness.</li>\n<li>Ensure all study documents are prepared for final archiving and support CRAs with ISF close-out activities.</li>\n<li>Contribute to the production and maintenance of study documents, ensuring compliance with required templates and versions.</li>\n<li>Manage clinical-regulatory documents in the Global Regulatory management system, as required.</li>\n<li>Manage clinical-regulatory documents for electronic applications and submissions, complying with Submission Ready Standards (SRS) to support efficient publishing and delivery to regulatory authorities, where applicable.</li>\n<li>Serve as primary point of contact for legal negotiations related to confidentiality agreements and amendments.</li>\n<li>Process study-level and site-level amendments.</li>\n<li>Prepare and/or support site-level contract preparation, except where a specific local role is assigned.</li>\n<li>Prepare, support and perform payments to Health Care Organisations (HCO) and Health Care Professionals (HCP) in accordance with local regulations.</li>\n<li>Set up, populate and accurately maintain information in AstraZeneca tracking and communication tools (e.g. Clinical Trial Management System [CTMS]) and support others in the use of these systems, except in countries with a designated system administrator.</li>\n<li>Manage and contribute to the coordination and tracking of study materials and equipment.</li>\n<li>Interface with Data Management Centres and/or Global Clinical Solution representatives to support delivery of study-related documents and materials.</li>\n<li>Interface with investigators, external service providers and Clinical Research Associates (CRAs) to facilitate effective document collection and study delivery.</li>\n<li>Lead practical arrangements for internal and external meetings (e.g. study team meetings, monitors&#39; meetings, investigators&#39; meetings), liaising with internal and external participants and vendors in line with applicable international and local codes.</li>\n<li>Prepare, contribute to and distribute material for meetings, newsletters and web content, in alignment with LST and global stakeholders.</li>\n<li>Perform document layout and language checks, as well as copying and distribution.</li>\n<li>Provide support for local translation and English language checks, as required.</li>\n<li>Handle printing and distribution of documents (e.g. letters, meeting minutes) and manage and archive study- and country-related emails.</li>\n<li>Ensure compliance with AstraZeneca&#39;s Code of Ethics, policies and procedures, including those related to people, finance, technology, security and Safety, Health and Environment (SHE).</li>\n<li>Adhere to all relevant local, national and regional legislation.</li>\n<li>Carry out additional country-specific tasks in accordance with local organisational needs, when assigned.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Bachelor&#39;s degree aligned to the knowledge and skills required for the role.</li>\n<li>0+ years of experience required.</li>\n<li>Relevant knowledge of the drug development process, international guidelines (ICH-GCP) and applicable country regulations.</li>\n<li>Personal effectiveness and strong self-accountability.</li>\n<li>Learning agility.</li>\n<li>Financial, technology and process competency.</li>\n<li>Active listening and fluency in written and spoken business-level English.</li>\n<li>High integrity and ethical standards.</li>\n<li>Ability to work effectively as part of a team in both in-person and virtual settings; demonstrates cultural awareness.</li>\n<li>Ability to identify and champion more efficient delivery of quality clinical trials with optimised cost and time.</li>\n<li>Ability to travel nationally and internationally, as required.</li>\n<li>Valid driving licence, if required by country of employment.</li>\n<li>Strong communication and teamwork skills, including collaboration, business partnering and impactful site conversations.</li>\n<li>Effective, risk-based thinking, including planning and alignment, problem solving, critical thinking and decision making.</li>\n<li>Clinical study operations (GCP) and quality management, including Good Documentation Practice (GDP).</li>\n</ul>\n<p><strong>How to Apply</strong></p>\n<p>If you are interested in this opportunity, please submit your application through our website.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_cf6d98aa-97b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"US SM&M","sameAs":"https://astrazeneca.eightfold.ai","logo":"https://logos.yubhub.co/astrazeneca.eightfold.ai.png"},"x-apply-url":"https://astrazeneca.eightfold.ai/careers/job/563877689867786","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Clinical study operations (GCP)","Quality management","Good Documentation Practice (GDP)","Personal effectiveness","Self-accountability","Learning agility","Financial competence","Technology competence","Process competence","Active listening","Business-level English","High integrity","Ethical standards","Cultural awareness","Risk-based thinking","Planning and alignment","Problem solving","Critical thinking","Decision making"],"x-skills-preferred":[],"datePosted":"2026-04-18T22:12:29.538Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Wilmington, Delaware, United States of America"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Healthcare","skills":"Clinical study operations (GCP), Quality management, Good Documentation Practice (GDP), Personal effectiveness, Self-accountability, Learning agility, Financial competence, Technology competence, Process competence, Active listening, Business-level English, High integrity, Ethical standards, Cultural awareness, Risk-based thinking, Planning and alignment, Problem solving, Critical thinking, Decision making"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_842ae27c-48b"},"title":"Specialist, Premium Support","description":"<p>We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a CS Specialist, Premium Support. The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service.</p>\n<p>This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers &amp; internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.</p>\n<p>You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.</p>\n<p>As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.</p>\n<p>A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.</p>\n<p>Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows &amp; management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality &amp; good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management</p>\n<p>Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction &amp; the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards</p>\n<p>Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work</p>\n<p>Stakeholder engagement: You have gained the trust of internal &amp; external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings &amp; weekends</p>\n<p>Your Expertise:</p>\n<p>Your background &amp; experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs</p>\n<p>Your skills &amp; expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts &amp; engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask &amp; prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese</p>\n<p>Our Commitment To Inclusion &amp; Belonging:</p>\n<p>Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_842ae27c-48b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Airbnb","sameAs":"https://www.airbnb.com/","logo":"https://logos.yubhub.co/airbnb.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/airbnb/jobs/7566181","x-work-arrangement":"onsite","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer service","communication","problem-solving","adaptability","responsiveness","flexibility","proactivity","resourcefulness","efficiency","professionalism","confidentiality"],"x-skills-preferred":["hospitality","multicultural customer service","high-profile and influential clientele","phone","messaging","live chat","executive-level stakeholders","complex ideas","verbal and written communication","active listening","empathy","patience","organization","multitasking","prioritization","passion for delivering exceptional customer service","thriving in ambiguity","fast-paced and complex environment","proactive attitude","openness to new challenges","adjusting to changing priorities","evolving roles and job duties","good computer skills","Apple/Mac OS","Google Suite","CRM systems","language proficiency","English","Japanese"],"datePosted":"2026-04-18T15:57:49.212Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"customer service, communication, problem-solving, adaptability, responsiveness, flexibility, proactivity, resourcefulness, efficiency, professionalism, confidentiality, hospitality, multicultural customer service, high-profile and influential clientele, phone, messaging, live chat, executive-level stakeholders, complex ideas, verbal and written communication, active listening, empathy, patience, organization, multitasking, prioritization, passion for delivering exceptional customer service, thriving in ambiguity, fast-paced and complex environment, proactive attitude, openness to new challenges, adjusting to changing priorities, evolving roles and job duties, good computer skills, Apple/Mac OS, Google Suite, CRM systems, language proficiency, English, Japanese"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9c5bd318-abe"},"title":"Sales Development Representative","description":"<p>We are looking for a Sales Development Representative to join our team in Tokyo. As a Sales Development Representative, you will be responsible for prospecting for new business opportunities, qualifying and nurturing leads, and generating sales-ready meetings and opportunities for our Account Executives.</p>\n<p>The ideal candidate will have 2+ years of previous corporate/business experience, excellent written/verbal communication skills in Japanese, and the ability to work in a fast-paced team environment.</p>\n<p>In this role, you will be using our SaaS toolkit (SDFC, Outreach etc) to keep data accurate and achieving and exceeding monthly set quotas of qualified opportunities.</p>\n<p>If you are a highly motivated, driven and self-starting individual who is eager to begin a career in Sales and Marketing, we encourage you to apply.</p>\n<p>Many of our SDRs move internally to become an Account Executive in our Sales teams.</p>\n<p>What you&#39;ll be doing:</p>\n<ul>\n<li>Prospecting for new business opportunities via outbounding initiatives.</li>\n</ul>\n<ul>\n<li>Qualifying, nurturing and developing a volume of inbound leads on set target accounts.</li>\n</ul>\n<ul>\n<li>Generating sales-ready meetings and opportunities for the Account Executives.</li>\n</ul>\n<ul>\n<li>Researching contacts and generating demand through call and email campaigns.</li>\n</ul>\n<ul>\n<li>Utilizing active listening skills to uncover customer needs and business outcomes.</li>\n</ul>\n<ul>\n<li>Consistently achieving quota by hitting call, email, and meeting targets.</li>\n</ul>\n<ul>\n<li>Collaborating with other members of the sales and marketing organization to drive deals forward.</li>\n</ul>\n<ul>\n<li>Attending in-person and online marketing events to represent the xDR Organization.</li>\n</ul>\n<ul>\n<li>Using and maintaining our SaaS toolkit (SDFC, Outreach etc) to keep data accurate.</li>\n</ul>\n<p>What you&#39;ll bring to the role:</p>\n<ul>\n<li>2+ years of previous corporate/business experience.</li>\n</ul>\n<ul>\n<li>Excellent written/verbal communication skills in Japanese.</li>\n</ul>\n<ul>\n<li>Highly motivated, driven and self-starting individual.</li>\n</ul>\n<ul>\n<li>Ability to work in a fast-paced, team environment.</li>\n</ul>\n<ul>\n<li>Ability to understand customer needs and meet that need with a successful product sale.</li>\n</ul>\n<ul>\n<li>Excellent time management/organizational skills.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_9c5bd318-abe","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Okta","sameAs":"https://www.okta.com/","logo":"https://logos.yubhub.co/okta.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/okta/jobs/7693253","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Japanese language","Sales development","Outbound sales","Inbound sales","Customer relationship management","Time management","Organizational skills"],"x-skills-preferred":["Cloud adoption and management solution","SaaS toolkit (SDFC, Outreach etc)","Active listening skills","Customer needs analysis"],"datePosted":"2026-04-18T15:43:05.460Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tokyo, Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"Japanese language, Sales development, Outbound sales, Inbound sales, Customer relationship management, Time management, Organizational skills, Cloud adoption and management solution, SaaS toolkit (SDFC, Outreach etc), Active listening skills, Customer needs analysis"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f734599b-423"},"title":"Customer Support Specialist","description":"<p>We are seeking a Customer Support Specialist to help us continue to provide outstanding support to our customers. You will assist customers over the phone and email with any issues or questions regarding the Greenlight card and mobile application. The successful Customer Support Specialist will be passionate about helping customers and ensuring they are satisfied after every customer support interaction.</p>\n<p>This role will report to the Customer Service Manager.</p>\n<p><strong>Who you are:</strong></p>\n<ul>\n<li>Professional, confident, and resourceful</li>\n<li>Someone who can be a creative problem-solver while troubleshooting customer issues</li>\n<li>Patient and kind while addressing customer questions and concerns</li>\n<li>An active listener who can demonstrate genuine empathy to our customers</li>\n<li>Responsible and able to self-manage (work from home)</li>\n<li>Proficiency in multitasking and maintaining accountability for meeting daily productivity goals</li>\n<li>Able to quickly learn about Greenlight’s products, services and policies</li>\n</ul>\n<p><strong>What you will be doing:</strong></p>\n<ul>\n<li>Provide support over the phone and email to address customer questions or problems regarding use of the Greenlight card or registration</li>\n<li>Actively listen to customers to confirm and clarify information and diffuse potential escalations</li>\n<li>Build strong relationships with Greenlight colleagues and effectively relay product feedback to the product and engineering teams</li>\n<li>Focus on efficiency and speed while ensuring that customer satisfaction remains the top priority</li>\n<li>Effectively utilize software and internal tools to navigate customer accounts and solve issues</li>\n<li>Continuously engage in training and other learning opportunities to expand knowledge of the company, product and role</li>\n<li>Adhere to all company policies and procedures</li>\n</ul>\n<p><strong>What you should bring:</strong></p>\n<ul>\n<li>High School Diploma or equivalent</li>\n<li>Exceptional customer service, active listening, and verbal and written communication skills</li>\n<li>Proficiency with software, ideally CRM software, and strong typing skills</li>\n<li>Experience troubleshooting technical issues and confidently managing complex customer concerns and escalations</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f734599b-423","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Greenlight","sameAs":"https://www.greenlight.com/","logo":"https://logos.yubhub.co/greenlight.com.png"},"x-apply-url":"https://jobs.lever.co/greenlight/19825045-c0fa-44af-b3b9-d54eede0382c","x-work-arrangement":"remote","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer service","active listening","verbal and written communication skills","proficiency with software","CRM software","typing skills","troubleshooting technical issues","managing complex customer concerns"],"x-skills-preferred":[],"datePosted":"2026-04-17T12:35:43.805Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Georgia, Florida, or Texas"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Finance","skills":"customer service, active listening, verbal and written communication skills, proficiency with software, CRM software, typing skills, troubleshooting technical issues, managing complex customer concerns"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_67c09e3f-d0f"},"title":"Specialist, Onboarding","description":"<p>The Onboarding Specialist is responsible for facilitating the onboarding of new customers to the utility&#39;s distribution system. This role ensures all requests and tasks related to service line installation and meter sets are handled promptly and proactively, creating a smooth transition for customers using natural gas.</p>\n<p>The incumbent initiates and maintains customer relationships and uses strong technical research skills within multi-jurisdictional and multi-functional teams supporting AGL, CG, and VNG. This position interacts with customers by phone, email, and fax, supporting a service population of more than two million.</p>\n<p>Responsibilities include adherence to regulatory standards, compliance with policies and procedures, and supporting training of new employees.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Initiating new residential and commercial projects</li>\n<li>Providing specialized support for account executives across AGL, CG, and VNG</li>\n<li>Gathering and documenting essential project information</li>\n<li>Responding to inquiries regarding natural gas availability</li>\n<li>Maintaining high volumes of documentation for fuel line inspections and pending meter sets</li>\n<li>Preparing field orders and updating customer account information</li>\n<li>Providing problem-solving solutions, including conceptual thinking when required</li>\n<li>Coordinating work requests with internal departments and service centers</li>\n<li>Serving as primary municipal contact for resolving fuel line inspection requirements and updating reference materials</li>\n<li>Researching and verifying service card information</li>\n<li>Troubleshooting missing contract submissions</li>\n<li>Processing high-volume email requests</li>\n<li>Managing NGAD referrals and marketer dashboard orders</li>\n<li>Acting as liaison for multi-family master meter conversions and municipality acquisition projects</li>\n<li>Completing onboarding tasks in the BCA work queue</li>\n<li>Working proactive reports to expedite customer requests</li>\n<li>Addressing electronic notifications to prevent onboarding delays</li>\n<li>Processing all online customer requests across all construction types</li>\n<li>Scheduling residential and commercial meter sets via customer or marketer requests</li>\n<li>Promoting natural gas benefits and additional equipment opportunities</li>\n<li>Overseeing large commercial projects through meter installation</li>\n<li>Promoting energy efficiency programs and rebates</li>\n<li>Determining and maintaining required documentation</li>\n<li>Providing site-related information to contractors</li>\n<li>Assisting employees when leadership is unavailable</li>\n<li>Supporting executive-level escalations</li>\n<li>Training and coaching new employees</li>\n<li>Assisting with system testing for new implementations</li>\n<li>Providing backup call support during peak volume</li>\n<li>Identifying and resolving complex ECC issues</li>\n<li>Reporting service disruptions</li>\n<li>Adhering to policy, procedure, and quality standards</li>\n<li>Tracking work activity for business process reporting</li>\n<li>Redirecting misrouted customer requests as appropriate</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_67c09e3f-d0f","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Atlanta Gas Light (AGL), Chattanooga Gas (CG), and Virginia Natural Gas (VNG)","sameAs":"https://www.atlantagas.com/","logo":"https://logos.yubhub.co/atlantagas.com.png"},"x-apply-url":"https://emje.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/SouthernCompanyJobs/job/18012","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Basic MS PowerPoint skills","Intermediate MS Excel and MS Word proficiency","Advanced customer service skills","Strong active listening and oral comprehension skills","Basic computer proficiency; ability to type 40 WPM","Ability to multi-task in a customer call environment","Excellent interpersonal communication","Strong time management and organizational skills","Persuasion and negotiation ability","Proficiency with multiple systems including MS Office and SharePoint","Strong problem-solving ability","Proven ability to meet performance, accuracy, quality, and productivity targets","Ability to work independently after training and make decisions aligned with company and regulatory expectations","Discipline to maintain performance standards both onsite and remotely"],"x-skills-preferred":["Experience with Mobile GIS, GSCA, Contractor Portal, ARM, IRP, or CIS systems"],"datePosted":"2026-04-03T08:23:22.442Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Riverdale"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Energy","skills":"Basic MS PowerPoint skills, Intermediate MS Excel and MS Word proficiency, Advanced customer service skills, Strong active listening and oral comprehension skills, Basic computer proficiency; ability to type 40 WPM, Ability to multi-task in a customer call environment, Excellent interpersonal communication, Strong time management and organizational skills, Persuasion and negotiation ability, Proficiency with multiple systems including MS Office and SharePoint, Strong problem-solving ability, Proven ability to meet performance, accuracy, quality, and productivity targets, Ability to work independently after training and make decisions aligned with company and regulatory expectations, Discipline to maintain performance standards both onsite and remotely, Experience with Mobile GIS, GSCA, Contractor Portal, ARM, IRP, or CIS systems"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_619da0e0-84b"},"title":"Support Bar Analyst (IT Help Desk)","description":"<p>At Keywords, we are seeking a Support Bar Analyst (IT Help Desk) to provide local and frontline support at our Cinisello Balsamo location. The successful candidate will serve as a main point of contact for studio issues, providing high-level technical knowledge and customer service across instant messaging, email, telephone, and face-to-face interactions.</p>\n<p>This is an excellent opportunity for a Support Bar Analyst (IT Help Desk) with excellent communication and leadership skills, looking to make an impact within a fast-paced and dynamic environment. The role reports to the Head of Local Support and involves working closely with colleagues in other offices to deliver a seamless service to our users.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Act as front-line support for local and/or time zone-based employees</li>\n<li>Serve as the main point of contact for our customers via email, walk-ups, and chat support</li>\n<li>Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services</li>\n<li>Utilize relevant software and databases to effectively diagnose, track, and resolve customer issues and address complaints</li>\n<li>Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution</li>\n<li>Collaborate with other teams to identify and resolve technical issues</li>\n<li>Stay up-to-date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows</li>\n<li>Identify and escalate issues requiring urgent attention to the appropriate parties</li>\n<li>Ensure SLAs are met and that our internal users are provided with an exceptional user experience</li>\n<li>Ensure that all IT assets in the local office are managed and maintained to a high standard</li>\n<li>Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment</li>\n<li>Strong knowledge of first and second-line support operations</li>\n<li>Desirable knowledge of ServiceNow and industry trends</li>\n<li>Excellent relationship-building skills</li>\n<li>Ability to work in a matrix management environment</li>\n<li>Proven work experience in a customer service or Helpdesk role</li>\n<li>Excellent communication and active listening skills with a customer-first mindset</li>\n<li>Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively</li>\n<li>Ability to learn quickly and adapt to new software applications and technologies</li>\n<li>Excellent problem-solving skills</li>\n<li>Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders</li>\n</ul>\n<p>Skills and experience desired:</p>\n<ul>\n<li>Manage the deployment, configuration, and maintenance of mobile devices, including tablets, smartphones, consoles, Meeting Room solutions (Intune, Autopilot, EMS, MDM, VDI)</li>\n<li>Manage the deployment, configuration, and maintenance of user peripherals</li>\n<li>Provide 3rd-line support for mobility applications to team members, customers</li>\n<li>Helping Keywords gain compliance in Local and global standards (ISO 27001, Cyber Essentials Plus)</li>\n<li>Collaborate with other stakeholders to ensure application security and data privacy are maintained</li>\n<li>Evaluate emerging technologies and provide recommendations for improving mobility services by closely working with OEMs and Vendors</li>\n<li>Develop and maintain technical documentation related to mobility solutions, providing training where needed to other departments on mobility solutions</li>\n<li>Basic knowledge of ITIL process</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_619da0e0-84b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Keywords","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/41B06F3A90","x-work-arrangement":"onsite","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Global experience within a business services environment","Strong knowledge of first and second-line support operations","Desirable knowledge of ServiceNow and industry trends","Excellent relationship-building skills","Ability to work in a matrix management environment","Proven work experience in a customer service or Helpdesk role","Excellent communication and active listening skills with a customer-first mindset","Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively","Ability to learn quickly and adapt to new software applications and technologies","Excellent problem-solving skills","Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders"],"x-skills-preferred":["Manage the deployment, configuration, and maintenance of mobile devices","Manage the deployment, configuration, and maintenance of user peripherals","Provide 3rd-line support for mobility applications to team members, customers","Helping Keywords gain compliance in Local and global standards (ISO 27001, Cyber Essentials Plus)","Collaborate with other stakeholders to ensure application security and data privacy are maintained","Evaluate emerging technologies and provide recommendations for improving mobility services by closely working with OEMs and Vendors","Develop and maintain technical documentation related to mobility solutions, providing training where needed to other departments on mobility solutions","Basic knowledge of ITIL process"],"datePosted":"2026-03-09T10:56:31.319Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cinisello Balsamo"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"Global experience within a business services environment, Strong knowledge of first and second-line support operations, Desirable knowledge of ServiceNow and industry trends, Excellent relationship-building skills, Ability to work in a matrix management environment, Proven work experience in a customer service or Helpdesk role, Excellent communication and active listening skills with a customer-first mindset, Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively, Ability to learn quickly and adapt to new software applications and technologies, Excellent problem-solving skills, Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders, Manage the deployment, configuration, and maintenance of mobile devices, Manage the deployment, configuration, and maintenance of user peripherals, Provide 3rd-line support for mobility applications to team members, customers, Helping Keywords gain compliance in Local and global standards (ISO 27001, Cyber Essentials Plus), Collaborate with other stakeholders to ensure application security and data privacy are maintained, Evaluate emerging technologies and provide recommendations for improving mobility services by closely working with OEMs and Vendors, Develop and maintain technical documentation related to mobility solutions, providing training where needed to other departments on mobility solutions, Basic knowledge of ITIL process"}]}