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Our largest and most technically sophisticated customers will contact SOC for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7.</p>\n<p>This spans the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation (including Advanced TCP Protection and Advanced DNS Protection), and Magic Firewall, to using the Web Application Firewall (WAF), Spectrum, Bot Management, API Security, and Rate Limiting to help customers.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Monitor and investigate proactive alerts to identify attacks</li>\n<li>Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable</li>\n<li>Work with Engineering and Product teams to improve products and tools</li>\n<li>Communicate with customers via chat, email, and phone</li>\n<li>Review alerts to determine relevancy and urgency; create tracking tickets for incidents requiring review or escalation</li>\n<li>Adhere to SOC SLAs for alert response and customer communication</li>\n<li>Configure and manage security monitoring rules; contribute to tool and threshold improvements</li>\n<li>DDoS mitigation for OSI Layers 3, 4 &amp; 7: filter malicious traffic using Cloudflare tools including Magic Transit, Magic Firewall, Advanced TCP Protection, WAF, Custom Rules, IP Access Rules, and Rate Limiting</li>\n<li>Maintain customer-specific SOC runbooks and escalation matrices</li>\n<li>Support SOC customer onboarding and deliver monthly security reviews</li>\n</ul>\n<p>Key Skill Sets</p>\n<ul>\n<li>Strong understanding of internet protocols (TCP, UDP, ICMP, GRE, BGP)</li>\n<li>Networking fundamentals are crucial for success</li>\n<li>Analysis of traffic for attack anomaly detection and creation of mitigation rules</li>\n<li>Experience handling attack mitigation with knowledge of L3/4 and L7 attacks</li>\n<li>Command line / Bash shell proficiency</li>\n<li>Customer Facing or Technical support experience is mandatory</li>\n<li>Strong communication skills, including with VIP customers during active attacks</li>\n<li>Ability to remain calm under pressure</li>\n<li>Ability to work 24x7 rotating shifts</li>\n<li>Sysadmin skills</li>\n<li>Linux, Mac, or Windows (Preferred)</li>\n<li>Knowledge of Cloudflare Security Products &amp; 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The Security Officer is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role.</p>\n<p>Main Duties &amp; Responsibilities:</p>\n<ul>\n<li>To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.</li>\n<li>Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times.</li>\n<li>Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard.</li>\n<li>To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.</li>\n<li>Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise.</li>\n<li>To ensure that the site is a safe and non-threatening environment for all visitors/tenants.</li>\n<li>Ensuring all incidents are managed in accordance with site policies and procedures.</li>\n<li>Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.</li>\n<li>Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.</li>\n<li>To record/log all non-conformances and emergencies with the appropriate control room operatives.</li>\n<li>To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times.</li>\n<li>Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices.</li>\n<li>Maintain vigilance and highlight/manage unauthorised access by banned individuals.</li>\n<li>Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to.</li>\n<li>To liaise closely with statutory authorities, dealing with incidents and the provision of information.</li>\n<li>Ensure radio procedures are adhered to at all times.</li>\n<li>Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times.</li>\n<li>Undertake any other reasonable duties as required to meet the needs of the business.</li>\n<li>Any other reasonable duties as requested by your line manager.</li>\n<li>Ensure a timely response to all security issues and events.</li>\n<li>Complete all training requirements as requested by line manager.</li>\n<li>Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave.</li>\n<li>Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team.</li>\n<li>Support the Supervisor in conducting regular audits as required.</li>\n</ul>\n<p>Essential Skills:</p>\n<ul>\n<li>Excellent organisational skills with the ability to balance competing priorities and 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This role requires vigilance, professionalism, and excellent customer service skills.</p>\n<p>Key responsibilities include conducting regular patrols and monitoring premises to detect any suspicious activity, controlling access points and verifying identification of visitors and contractors, operating security equipment such as CCTV systems and alarm panels, responding promptly to alarms, emergencies, and incidents, preparing detailed reports on incidents and daily activities, collaborating with law enforcement and emergency services when required, and providing assistance and guidance to visitors and staff in a courteous manner.</p>\n<p>Requirements include a valid Security Industry Authority (SIA) license, previous experience in a security role preferred but not essential, good communication and interpersonal skills, ability to remain calm under pressure and handle incidents effectively, reliable and punctual with a professional attitude, physically fit and able to stand or patrol for extended periods, and flexible availability including shifts at night, weekends, and public holidays.</p>\n<p>We&#39;re proud to offer a great range of benefits including 24/7 GP, mental health support and life event counseling, get fit programme, financial and legal support, cycle to work scheme, and access perks at work.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7992b2c2-1f0","directApply":true,"hiringOrganization":{"@type":"Organization","name":"ABM UK","sameAs":"https://www.abm.com/","logo":"https://logos.yubhub.co/abm.com.png"},"x-apply-url":"https://jobs.workable.com/view/rnuJoLgts4fEWvMnvtL6Jx/security-officer-in-belfast-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["security industry authority license","previous experience in a security role","good communication and interpersonal skills","ability to remain calm under pressure","reliable and punctual","physically fit"],"x-skills-preferred":[],"datePosted":"2026-04-24T14:12:11.301Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Belfast"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Facility services","skills":"security industry authority license, previous experience in a security role, good communication and interpersonal skills, ability to remain calm under pressure, reliable and punctual, physically fit"}]}