We're looking for a Senior Interior Designer who doesn't just create beautiful spaces,they create experiences that ground, soothe, and inspire. This role is ideal for a mature creative who can confidently bring forward inspiring ideas, leans into nature and warmth, and carries a level of sensibility and style that sits comfortably alongside the biggest visionaries in real estate.

Responsibilities

• Lead interior design projects from early concept through design development and execution, owning the creative direction and ensuring it carries through every phase with intention and consistency
• Develop strong creative concepts, spatial strategies, and material palettes that align with Flow's brand identity and experiential goals , rooted in nature, warmth, and a deep respect for how people actually live in community
• Design hospitality, multifamily, and food and beverage environments with a clear understanding of guest experience, neighbor experience, and operational needs
• Oversee and produce high-quality presentations, mood boards, renderings, and visual storytelling materials that communicate not just what a space will look like, but how it will feel and why it matters
• Guide design development across layouts, FF&E, custom elements, and finishes , bringing an elevated eye to every selection while managing the practical realities of budget, lead times, and durability
• Collaborate with technical, procurement, and construction teams to protect design intent through execution
• Mentor and provide creative direction to junior designers, raising the bar on craft and thoughtfulness across the team
• Participate in client presentations, design reviews, and key decision-making moments with the presence and clarity that senior leadership expects
• Contribute to the ongoing evolution of the Flow design language , our references, our standards, our material library, and the shared understanding of what a Flow space should feel like wherever it exists in the world

Ideal Background

• 10 or more years of professional experience in interior design, with a strong portfolio across hospitality, multifamily, and/or food and beverage projects
• A proven ability to manage design complexity across multiple scales and stages simultaneously , from a lobby renovation to a full property concept , without losing the creative thread or the organizational rigor
• Strong conceptual thinking paired with deep attention to materiality and detail
• A natural researcher
• Advanced proficiency in design and visualization tools
• A high level of personal sensibility and style
• Excellent communication skills and the ability to collaborate generously across disciplines in a fast-moving environment
• Bachelor's degree in Interior Design, Architecture, or a related field
• A portfolio demonstrating creative leadership, spatial intelligence, and executional rigor is required

Benefits

• Health and Wellness: comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits
• Time Off: PTO and paid holidays
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits
• Life at Flow: weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch

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This role ensures accurate and timely financial reporting, comprehensive project budgeting, cost analysis, and compliance across Flow's development portfolio.

The Controller will serve as a strategic partner to the development, construction, and executive teams, driving financial accountability throughout the development lifecycle,from land acquisition and entitlements through stabilization or asset disposition.

Responsibilities

• Lead and manage full-cycle project and property accounting processes for active and pipeline development projects, ensuring seamless integration with Flow's corporate month-end close.
• Monitor and analyze project spend, maintaining project cost ledgers and tracking budget-to-actual variances throughout all phases of development, including pre-development, construction, and lease-up.
• Develop and maintain key relationships with internal development, acquisitions, construction, and property management teams, as well as with external general contractors, lenders, and investors.
• Manage and support annual audit processes and project-specific audits with third-party auditors, including preparation and reconciliation of supporting schedules.
• Oversee tax preparation and compliance for all real estate development entities; coordinate with third-party tax advisors for project- and entity-level filings.
• Build and maintain robust project-level cash flow and accounting models to support development feasibility analyses, construction cash management, and capital calls.
• Assist in the preparation and review of project and corporate budgets, proformas, reforecasts, and variance analyses.
• Manage payment of construction loans, including compliance with loan covenants, reporting requirements, and interest reserve tracking.
• Oversee development project cost allocation, including land, hard, and soft costs, as well as capitalization policies in accordance with GAAP; manage accurate allocation for mixed-use or multi-phase developments.

Ideal Background

• Bachelor's degree in Accounting, Finance, or related field; CPA or progress toward CPA designation a plus.
• 7+ years of progressive accounting experience, with at least 3+ years in real estate development or construction project accounting.
• Advanced proficiency in Excel and project-based accounting systems; experience with Yardi, Procore, MRI, or similar real estate and construction ERP systems strongly preferred.
• Strong communication and presentation skills, able to translate financial concepts for diverse audiences.
• In-depth knowledge of GAAP as applied to development, construction, and capitalization policies.
• Solid understanding of real estate development terms, construction project cycles, cost-tracking methodologies, and lender reporting requirements.
• Proven ability to multitask, prioritize, and thrive in a fast-paced, deadline-driven development environment.

Additional Information

Benefits

We take care of our people so they can do their best work.

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities:

• Coordinate and manage maintenance schedules for direct reports and contracts
• Manage inbound requests from work order management systems and effectively delegate tasks to dedicated teams
• Drive performance by setting and tracking KPIs for the facilities management team
• Maintain project status by scheduling and organizing internal and external workflows of facilities projects
• Meet project deadlines with attention to detail, accuracy, and within the allocated budget
• Assist Head of Facilities Management in reviewing and approving repair and maintenance proposals, evaluating completed work to ensure high quality and adherence to standards, and provide recommendations for maintenance modifications based on assessments
• Ensure effective communication of workplace safety precautions
• Recommend maintenance, mechanical, electrical, and facility design modifications in efforts to promote operational and financial efficiency
• Efficiently handle incoming maintenance requests from Property Management and partner with internal teams to identify and implement effective problem-solving strategies
• Implement audit and control systems to ensure compliance with statutory requirements, policies, and contractual obligations
• Lead and supervise the facility management team in accomplishing maintenance programs, ensuring optimal conditions, appearance, and operations both inside and outside the premises
• Implement ongoing contract review programs to proactively assess the needs of clients, tenants, and occupants, resolving issues to the mutual benefit of all stakeholders
• Ensure that facility management staff consistently delivers positive and prompt responses to requests from clients and building tenants
• Prepare and deliver consolidated reports encompassing budgets, financial reports, contracts, expenditures, and purchase orders relevant to the facilities

Ideal Background:

• Bachelor’s degree in Facilities Management, Mechanical/Electrical Engineering, or related field, or equivalent work experience
• A minimum 5 years of relevant experience working in Class A high-rise multifamily residential buildings
• Working knowledge of Mechanical and Fire Systems
• Experience working with Google Chrome, Microsoft Suite (Word, Excel)
• Knowledge of Microsoft Project or alternate project planning tools such as: AutoCAD, Revit, BIM360, Adobe Suite, Bluebeam and Sketch Up, or related softwares preferred
• Proficiency in English
• Proficiency in Spanish is a plus

Benefits:

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities:

• Check in guests, prospective neighbors on tours, and vendors
• Issue and deactivate vendor fobs as needed to maintain building security
• Receive and work on neighbor, guest, and vendor requests and complaints through Zendesk
• Handle escalations directly when possible
• Represent Flow's tone in every interaction
• Walk new neighbors through their welcome packet and issue keys at move-in
• Support move-outs and internal transfers
• Manage elevator reservations in service mode
• Handle amenity reservations and confirm availability
• Support events and setup
• Keep the lobby secure, organized, and consistent with Flow brand standards
• Sort and log packages from couriers in the package room
• Conduct regular locker audits to locate missing or misplaced packages
• Prepare shift handoff notes
• Handle cash accurately

Requirements:

• Experience working in a customer-facing environment
• Ability to handle what walks through the door
• Clear writing and warm communication skills
• Comfortable with Zendesk or a comparable platform
• Ability to work within property management and revenue management software
• Accurate cash handling
• Composed under pressure
• Attention to detail

Benefits:

• Comprehensive medical, dental, vision, disability, and life insurance
• Parental leave benefits
• On-staff doctor, free therapy through SpringHealth, acupuncture, and Employee Assistance Program
• PTO and paid holidays
• 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits
• Weekly catered lunches, wellness classes, and employee discounts on Flow hotel stays, grocery products, and merchandise

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The Senior Project Manager owns the end-to-end delivery of assigned Flow developments , driving each project across its full lifecycle (Concept → Design Development → GFC Documentation → FF&E Selection → Site Execution → Handover) on scope, schedule, budget, and brand.

Responsibilities

• Drive end-to-end project delivery across the full lifecycle from Concept through Handover
• Own project scope, schedule, and budget baselines; monitor and forecast against them throughout delivery
• Lead cross-discipline coordination across architecture, interior design, structural, MEP, and landscape teams, resolving interfaces before they reach site
• Establish and govern the project delivery cadence , programmes, milestones, gateway reviews, and action-log discipline
• Manage consultants and contractors against scope and contract obligations; review deliverables for brand and technical compliance
• Govern change and variation , ensure every change is documented, approved, and cost-aligned
• Identify project risks early, maintain the risk register, and drive documented mitigation with department leads
• Manage the RFI/submittal cycle, enforcing turnaround SLAs and keeping documentation under version control
• Report project health , cost, schedule, risk, and quality , to the Head of Design Management on a defined cadence
• Coordinate seamless project handover with complete as-built and FM documentation at close-out
• Mentor and review the work of Project Managers, raising delivery discipline across the team
• Support development feasibility, procurement strategy, and consultant appointments in partnership with EQS, procurement, and development teams

Ideal Background

• Bachelor's or Master's in Architecture, Engineering, Construction Management, or a related built-environment discipline; PMP, PRINCE2, or RICS certification strongly preferred
• 10–15+ years of experience in project management on mid- to large-scale real estate development projects
• Background at a real estate developer, project management consultancy, or tier-one contracting or consulting firm, with direct exposure to design-through-delivery project management
• Proven end-to-end delivery of at least 5 mid-to-large real estate projects across ground-up, conversion, and fit-out types
• Strong cross-discipline coordination experience across architecture, interior design, structural, MEP, and landscape
• Commercial fluency,budgets, procurement, cost control, variations, and claims awareness
• Exposure to multiple markets and regulatory environments, US and/or MENA preferred
• Working knowledge of FIDIC/AIA contracts
• Proficiency in Primavera P6 or MS Project, Procore or equivalent CDE platform, Bluebeam Revu, AutoCAD, and Revit (review level)
• Comfortable leading and holding accountable consultants, contractors, and internal design teams

Additional Information

Benefits

We take care of our people so they can do their best work.

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off PTO and paid holidays.
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities:

• Perform general maintenance and repairs including HVAC, electrical, plumbing, appliances, drywall, painting, basic carpentry, and routine upkeep to maintain community standards
• Prepare vacant apartments for move-in by completing turnover repairs, inspections, and improvements
• Conduct routine and periodic property inspections to identify maintenance, safety, and risk management concerns, ensure the property remains in good repair, and report physical needs or issues to management
• Assist with inventory management by tracking, organizing, and maintaining maintenance supplies, tools, and replacement parts
• Maintain working knowledge of building emergency systems, equipment shutoffs, and operational procedures to ensure resident safety and property integrity
• Adhere to all company policies, safety procedures, and security protocols, promptly reporting hazards, incidents, and maintenance concerns
• Deliver strong customer service by fostering positive relationships with residents, vendors, and team members while responding professionally to service requests
• Follow established operational procedures including key control, apartment turns, preventative maintenance, and emergency response protocols

Ideal Background:

• High School diploma or equivalent
• A minimum 3-5 years of relevant experience in HVAC repair, Plumbing, Electrical, and General Maintenance repair work
• Ability to promptly respond to work orders and other communications
• Ability to accommodate on-call schedule
• Proficiency in Spanish is a plus
• HVAC Certification is a plus
• EPA Certification is required
• Proficiency in English

Benefits:

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities:

• Prepare quantity take-offs and assist in the preparation of BOQs and cost estimates
• Review drawings, specifications, and scope of works
• Monitor project costs, budgets, and variations
• Support preparation of interim valuations, payment applications, and final accounts
• Maintain accurate records of quantities, costs, and project documentation
• Source, prequalify, and coordinate with suppliers and subcontractors
• Prepare RFQs, obtain quotations, and follow up for timely responses
• Prepare technical and commercial comparison statements
• Support negotiations and assist with purchase order and subcontract issuance
• Coordinate with site and planning teams to ensure timely material delivery
• Liaise with engineers, site teams, consultants, and vendors
• Track procurement status and maintain delivery schedules, procurement logs, and cost records

Ideal Background:

• Bachelor's degree in Civil Engineering or Quantity Surveying
• 5–8+ years of experience in quantity surveying and/or procurement
• Background in mid- to large-scale real estate development, with experience at a developer, project management consultancy, or tier-one contracting firm
• Multi-disciplinary quantity take-off experience (Civil, Interior, MEP)
• Familiarity with international contract forms, including FIDIC
• Proficiency in Autodesk Revit, AutoCAD, MS Project, and Microsoft Excel; knowledge of BIM standards (ISO 19650, PAS 1192) a plus
• Strong understanding of technical specifications and material standards
• Highly detail-oriented, organized, and able to manage competing deadlines in a fast-paced environment

Benefits:

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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We're looking for a Graphic Designer who understands that great design doesn’t just capture attention,it creates connection. You'll craft visuals that are emotionally resonant and strategically sharp, helping us tell a deeper story in every scroll.

Responsibilities

• Concept and design paid media creatives,static, motion, and mixed-format,with an equal eye for mood, clarity, and conversions.
• Translate strategic briefs into work that performs,while staying true to the brand’s soul.
• Collaborate closely with growth marketers, copywriters, and editors to build successful campaigns.
• Stay grounded in what’s working,analyzing ad performance and iterating thoughtfully based on results.
• Bring a tactile sensibility to digital work,natural textures, organic colorways, thoughtful rhythm.

Ideal Background

• 5+ years of experience crafting high-performing ad creatives, ideally for real estate, hospitality, and design-forward brands.
• Fluent in Adobe Creative Suite (Photoshop, Illustrator, After Effects), Canva, and comfortable in motion-led formats.
• Deep understanding of performance metrics (CTR, CVR, ROAS),with a sensitivity to how design influences behavior.
• Experience designing within a brand system, while knowing when and how to evolve it.
• Collaborative by nature, with the ability to give and receive feedback with clarity and grace.

Additional Information

Benefits

We take care of our people so they can do their best work.

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities:

• Provide exceptional hospitality and professionalism in all interactions with residents and hotel guests
• Welcome, greet and register guests efficiently, accommodating special requests and obtaining necessary payment information
• Accurately respond to guest requests, making recommendations based on local knowledge and property practices
• Resolve resident and hotel guests' complaints; assist residents in all inquiries in connection with residence/hotel/services
• Partner with the Leasing Team in assisting with coordinating move-ins, move-outs and assist with lease renewal activities as needed
• Direct lobby traffic, maintain communal areas, keep track of loaned items, and stay up to date on property details and amenities
• Adhere to all guidelines, policies, and procedures, maintaining a professional appearance and demeanor
• Coordinate with property departments to fulfill guest requests and provides detailed information about facilities and operating hours
• Handle check-out, cash management, and adheres to cashiering and credit policies
• Manage packages, faxes, messages, and mail, and provides access to the building and units for authorized vendors, contractors, and visitors
• Organize and maintain documents and various reports
• Stay up to date with local attractions and amenities
• Use various software programs to input special requests and arrangements accurately
• Collaborate with the community engagement team to assist with executing marketing initiatives for building events and company programs

Ideal Background:

• High school diploma or equivalent; college or relevant experience is a plus
• Residential Services or Hospitality experience in a luxury environment preferred
• Excellent communication skills, reading, writing, and oral proficiency in the English language; ability to communicate in Spanish strongly preferred
• Computer literacy with the ability to use a variety of software
• Strong attention to detail, problem-solving skills, organizational abilities, and attention to detail
• Skilled in managing several tasks simultaneously and setting priorities in a high-speed environment

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Responsibilities

• Deliver assigned projects and workstreams across the lifecycle under the direction of the Senior Project Manager
• Maintain project programs, milestones, and action logs; track progress against baseline and flag slippage early
• Coordinate day-to-day across architecture, interior design, structural, MEP, and landscape teams, chasing deliverables and closing open items
• Manage the RFI, submittal, and approval cycle, enforcing agreed turnaround times
• Maintain project documentation under version control in the CDE; keep registers current and accurate
• Prepare and issue meeting minutes, progress reports, and trackers to the Senior Project Manager on a defined cadence
• Review consultant and contractor deliverables for completeness against scope and brand standards
• Log changes and variations into the register; support cost-alignment and formal approval routing
• Support risk identification and maintain the risk register with documented mitigation actions
• Coordinate site queries and support execution, escalating technical issues to the relevant discipline lead
• Support handover,compile as-built and FM documentation and drive close-out checklists to completion

Ideal Background

• Bachelor's in Architecture, Engineering, Construction Management, or a related built-environment discipline; PMP or CAPM certification preferred
• 6–10 years of experience in project management on mid- to large-scale real estate development projects
• Background at a real estate developer, project management consultancy, or tier-one contracting or consulting firm, with direct exposure to design-through-delivery project management
• Delivery support experience on at least 2–3 mid-to-large real estate projects across ground-up, conversion, and/or fit-out types
• Working coordination experience across architecture, interior design, structural, MEP, and landscape disciplines
• Strong documentation, tracking, and reporting discipline
• Familiarity with FIDIC/AIA contract principles
• Proficiency in Primavera P6 or MS Project, Procore or equivalent CDE platform, Bluebeam Revu, AutoCAD, and Revit (review level)
• Comfortable with AI-assisted PM and productivity tools (Monday, Airtable, Notion)

Additional Information

Benefits

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities:

• Maintain regular communication with residents and proactively address residents’ concerns to maintain an elevated resident experience.
• Accurately enter all approved bills into the property accounting system, scan all invoices to the community’s data drive, and submit them to accounting for processing.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting delinquencies, and enforce lease terms to maximize revenue.
• Follow the Company’s established procedures related to evictions with proper notice requirements and represent the property as required in court hearings and eviction proceedings.
• Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• May assist in-person leasing and marketing efforts to achieve the property's revenue and occupancy goals.
• Participate and assist team efforts to elevate resident experience and maximize building revenues.
• Act as the on-site supervisor in the absence of the Community Manager.

Ideal Background:

• Bachelor's Degree or equivalent experience preferred
• 3-5 years of related experience required
• Experience in Class A high-rise multifamily residential required
• Management and/or leasing experience preferred
• Experience with sales, marketing, and financial reporting required

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Responsibilities:

• Provide exceptional hospitality and professionalism in all interactions with residents and hotel guests
• Welcome, greet and register guests efficiently
• Accurately respond to guest requests
• Resolve resident and hotel guests' complaints
• Partner with the Leasing Team in assisting with coordinating move-ins and move-outs
• Direct lobby traffic and maintain communal areas
• Manage packages, faxes, messages, and mail
• Organize and maintain documents and various reports
• Stay up-to-date with local attractions and amenities
• Collaborate with the community engagement team to execute marketing initiatives

Ideal Background:

• High school diploma or equivalent
• Residential Services or Hospitality experience in a luxury environment preferred
• Excellent communication skills
• Computer literacy with the ability to use a variety of software
• Strong attention to detail and problem-solving skills

Benefits:

• Comprehensive medical, dental, vision, disability, and life insurance
• Parental leave benefits
• On-staff doctor and free therapy through SpringHealth
• Acupuncture and Employee Assistance Program
• PTO and paid holidays
• 401(k) retirement plan and healthcare and dependent care FSAs

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Responsibilities

• Draft, review, and negotiate contracts for a wide range of real estate transactions, including acquisitions, leasing, property management agreements, financing, and ancillary real estate documents such as amendments, assignments, SNDAs, estoppels, NDAs and license agreements.
• Manage outside counsel to produce high-quality documents utilizing optimized cost structure.
• Work closely with the Real Estate and Finance teams to ensure deal terms capture all-important business needs and considerations and provide advice to proactively manage the company's legal and operational risks while supporting business goals.
• Lead legal due-diligence and coordinate and support broader DD efforts on all new investments
• Ensure deals are structured in a manner that achieves compliance with local land use and zoning; arrange for licensing and regulatory approvals where necessary.
• Counsel relevant team members on key agreement terms, facilitating a smooth and professional relationship between property-facing teams and our property partners.
• Address lease and agreement interpretation issues, assess risk and make sound and practical judgment calls.

Qualifications

• 2 - 5 years of experience (some in-house experience a plus!)
• Admission in good standing to practice law
• Excellent business knowledge of real estate field, including nuances of real estate finance and operations
• Superior contract drafting and deal negotiation skills
• Fast!
• Flexibility, creativity and agility allowing for ability to pivot quickly when necessary
• Excellent written and verbal communication skills. Able to code-switch between legal, real estate, executive and layman's terms'
• Strong organizational and planning skills with the ability to handle a variety of complex agreements under tight deadlines and high pressure
• Proactive by nature and can act decisively
• Team player committed to uplifting colleagues and the company
• Mission-driven

Additional Information

Benefits

We take care of our people so they can do their best work.

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off PTO and paid holidays.
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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This role operates at the software and systems level , configuring platforms, integrating systems, validating performance, and ensuring every technology layer at a Flow property functions as intended.

Responsibilities:

• Video Management & Surveillance Systems: Configure and administer video management systems, integrate with access control platforms, and diagnose software issues.
• Access Control Systems Configuration: Configure and administer electronic access control platforms, manage credential lifecycles, and integrate with property management systems.
• Network Systems Configuration & Administration: Configure network infrastructure, administer wireless management platforms, and diagnose connectivity issues.
• AV Systems Configuration & Support: Configure and commission AV systems, set up commercial music streaming platforms, and support conference room technology.
• Hospitality & Property Management Technology: Administer property management system platforms, configure integrations with other property systems, and support property operations staff.
• New Property Deployment & Takeovers: Work with the Sr. IT Field Technician to deploy new properties, conduct systems-layer due diligence, and ensure platforms are fully configured and integrated.
• Endpoint & Identity Systems, Property Staff: Manage device enrollment and MDM policy application, administer Google Workspace accounts, and support property staff onboarding.
• Documentation & Ticketing: Maintain thorough systems documentation, log and resolve support tickets, and track active systems projects.

Required Qualifications:

• 6+ years of experience in property technology, hospitality IT, or multi-site systems administration.
• Hands-on experience configuring and administering enterprise video management systems, access control platforms, and network infrastructure.
• Experience configuring and supporting intercom and visitor management systems, AV platforms, and hospitality or property management platforms.
• Google Workspace administration and MDM platform experience.
• Ability to manage multiple concurrent projects and produce clear technical records.

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As a Leasing Coordinator, you will support the Leasing Team by coordinating the administrative and operational aspects of the leasing process while helping deliver an outstanding experience for prospective and current residents. You will work closely with Leasing Agents and cross-functional teams to ensure lease documentation, EJAR contracts, payments, and move-in processes are completed accurately and efficiently.

This role is ideal for someone who is highly organized, detail-oriented, enjoys working in a fast-paced environment, and is looking to build a career in real estate.

Responsibilities

• Support the leasing team by preparing lease documentation, quotations, reservations, and maintaining accurate records across internal systems.
• Coordinate the leasing process from reservation through move-in, ensuring all required documentation is collected and completed on time.
• Prepare and process EJAR contracts, ensuring all required documents are received and lease details are accurate before submission.
• Maintain accurate prospect, resident, and lease information within CRM systems and internal trackers.
• Provide timely administrative support and excellent customer service to prospective residents, current residents, and internal stakeholders.

Day-to-Day Activities

• Prepare lease offers, reservation agreements, quotations, invoices, and leasing documentation.
• Create, process, and coordinate EJAR contracts while following up on any outstanding documents or approvals.
• Update CRM systems, Excel trackers, and internal databases with accurate leasing information.
• Coordinate with Finance, Resident Experience, Operations, and Leasing Agents to ensure smooth lease execution and resident move-ins.
• Respond to inquiries via email, WhatsApp, phone calls, and internal communication platforms while supporting the Leasing Team with day-to-day administrative tasks.

Ideal Background

• 1–2 years of experience in administration, customer service, sales support, real estate or a similar coordination role.
• Experience working with EJAR is required.
• Experience working in Saudi Arabia is required.
• Strong organizational skills with excellent attention to detail.
• Comfortable using CRM systems, Microsoft Excel, Google Workspace, WhatsApp, Slack, and other communication tools.
• Fluent in English with excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Candidate must be physically located in Saudi Arabia.

Additional Information

Why Join Flow?

• Join one of the fastest-growing residential community brands in the Middle East.
• Work alongside a collaborative, international team in a dynamic environment.
• Competitive compensation and benefits.
• Opportunity to grow your career within Leasing, Operations, and Property Management as Flow continues to expand.

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The ideal candidate must be well-versed in all construction methodologies and procedures and able to coordinate a team of professionals with varying disciplines to achieve the best results.

Responsibilities

• Collaborate with engineers, architects, and specialty consultants to determine the scope of work and feasibility.
• Negotiate contracts with external vendors to meet budget targets.
• Identify where permits and licenses are required and obtain them from appropriate authorities as necessary.
• Determine needed resources, including manpower, equipment, and materials, from start to finish with attention to budgetary limitations.
• Plan all construction operations and schedule intermediate phases to ensure deadlines are met.
• Manage logistics of receiving materials, furniture, and equipment, and monitor stocks.
• Hire qualified and licensed contractors and allocate responsibilities.
• Ensure effective supervision of laborers, mechanics, etc., and provide guidance when needed.
• Evaluate progress and prepare detailed reports indicating budget implications, variances, schedules, and risks.
• Maintain health and safety standards and report issues.
• Collaborate with Community Management to communicate project commencement, impact on building operations, and projected completion to residents and building staff.
• Perform field inspections to supervise ongoing projects and report progress.
• Assist the Head of Facilities and Capital Projects in problem-solving operational concerns with Property Management, Asset Management, and Facilities Management.
• Coordinate internal reviews, maintain project status information/logs, schedule and organize internal and external workflow.
• Prepare presentations and provide weekly status updates on projects to the internal operations team.
• Travel and onsite supervision will be required 40-50% of the time.

Ideal Background

• Bachelor's degree in Engineering, Architecture, Construction Project Management, or a related discipline.
• A minimum of 5 years of relevant experience and management of multiple sites across various cities.
• Working knowledge of relevant code requirements typical for multi-family projects.
• Ability to manage multiple concurrent projects in varying development phases.
• In-depth understanding of construction procedures, materials, and project management.
• Knowledge of quality and health and safety standards.
• Outstanding communication and negotiation skills.
• Excellent organizational and time-management skills.
• Team player with leadership abilities.
• Proficient in Google and Microsoft Suite.
• Knowledge of Microsoft Project or alternate construction project planning tools, Adobe Suite, Bluebeam, and SketchUp or related software is a plus.

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This is a rare opportunity to step into a managing legal seat with professional growth opportunity at a fast-scaling, investor-backed vertically integrated real estate company with serious global ambitions across sectors and verticals.

You will own the full legal function - from corporate governance and M&A to real estate transactions, IP strategy, product counseling, and litigation.

Responsibilities

Corporate Governance & Transactions

• Serve as primary legal advisor to the executive team on strategic transactions, governance, equity, and financing matters across a multi-entity global structure.
• Lead and manage M&A, joint venture, and strategic transactions, including term sheet negotiation, due diligence, and closing documentation.
• Oversee global equity compensation programs and entity governance, including consent mechanics, delegation frameworks, and indemnification provisions

Real Estate & Development

• Oversee all real estate legal matters globally , acquisitions, development, condominiums, portfolio transactions, construction, permitting, licensing, and operational agreements
• Oversee property management at scale, including tech-enabled replicable processes and procedures.
• Partner with finance on entity and deal structuring, including real estate financing and tax optimization strategies.

Intellectual Property & Patent Strategy

• Own end-to-end IP strategy, including patent prosecution, portfolio management, trade secret protection, and IP enforcement globally.
• Advise product, engineering, and business teams on IP and competitive positioning.

Product & Technology

• Advise product and engineering teams on technology development, software licensing, open-source compliance, and API partnerships.
• Manage data privacy, cybersecurity, technology law compliance, and support the legal architecture for novel business technology systems.

Legal Operations & AI

• Champion a technology-forward legal department with AI-assisted workflows across contract lifecycle management, matter triage, compliance monitoring, and regulatory tracking.
• Build reusable legal infrastructure, scalable SOPs, and playbooks that reduce outside counsel dependency and support a growing team.
• Evaluate and deploy agentic legal tools to handle high-volume, lower-complexity matters.

Litigation & Dispute Resolution

• Own the company’s litigation docket: triage, prioritize, and direct all active matters,from commercial disputes and construction claims to IP enforcement actions.
• Select and manage outside litigation counsel; set strategy, control budgets, and negotiate alternative fee arrangements to manage cost exposure.

Marketing, Brand & Commercial

• Advise on advertising law, consumer protection, promotions, influencer agreements, and endorsement disclosures across domestic and international markets
• Review and approve marketing campaigns, brand partnerships, and co-marketing arrangements, and draft and negotiate sponsorship, content licensing, and agency agreements

Team Leadership & Development

• Lead, mentor, and grow a multi-disciplinary legal team currently spanning Corporate/Commercial, Real Estate, and MENA,setting performance expectations, career development plans, and a culture of excellence and accountability.
• Recruit and retain top legal talent as the company scales; build team structures and specializations to match business growth across geographies and product lines.
• Embed attorneys as trusted partners within business units and establish OKRs and matter-management systems that give the team clear priorities aligned to company milestones.

Ideal Background

• JD from an accredited law school; active bar membership required.
• 10+ years of legal experience, with a strong foundation in Big Law followed by a senior in-house leadership role; experience spanning real estate, technology, or complex commercial environments preferred.
• Current role as an AGC or equivalent level.
• Proven track record navigating complex, multi-entity structures across jurisdictions in a VC- or PE-backed, high-growth environment.
• Demonstrated ability to build and scale legal teams and infrastructure without linear headcount growth.
• Broad substantive range with the judgment to go deep when required and deploy specialists when not.
• Builder mentality: you see legal infrastructure as a competitive advantage and want to create it.
• Commercially oriented: business partner first, risk manager second, with high accountability and bias toward action.
• Comfortable with ambiguity and operating effectively without a fully defined playbook.
• Intellectually curious and tech-forward: genuinely excited about what AI tools can do for a legal department, not just willing to tolerate them.
• Clear, direct communicator,able to translate complex legal issues for non-lawyer executives.
• Battle-tested judgment: calm under pressure, decisive with incomplete information, and able to distinguish the fights worth having from the ones that aren’t.
• Leadership presence and executive credibility: able to influence cross-functional leaders
• Miami-based or willing to relocate; this role is on the ground with the business.

Additional Information

Benefits

We take care of our people so they can do their best work.

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off PTO and paid holidays.
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities

• Structure, draft, review, analyze, negotiate, and interpret a wide range of commercial agreements, including vendor agreements and property management agreements
• Partner closely with business teams to pair legal strategy to business strategy
• Maintain our complex corporate structure across Florida, Delaware, and international subsidiaries, including drafting written consents, officer certificates, board resolutions, and maintaining our entity org chart
• Coordinate with outside counsel on litigation, real estate closings, permitting, and regulatory matters
• Support landlord-tenant legal operations, including reviewing adverse action notices, lease compliance, and resident dispute escalations at the property level
• Proactively identify and advise on novel, sophisticated issues
• Manage strategic relationships, including partners, counterparties, customers, etc.
• Respond to ad hoc requests from a variety of stakeholders
• Provide support on employment, privacy, licensing, and construction matters as needed

Ideal Background

• 2–5 years’ experience in general corporate transactional and commercial work at a top firm, or comparable in-house experience at a real estate operating company, PropTech startup, or similar high-growth company
• Detail-oriented with a passion for organization
• Experience with commercial real estate, landlord-tenant law, or residential property operations preferred
• Exposure to multi-entity corporate structures and subsidiary governance a plus
• Self-starter who can manage agreements through their entire life cycle
• Flexible and able to set and meet deadlines in a fast-paced environment with shifting priorities
• Strong communication skills, both written and oral
• Highly ethical and able to question and defend with an open mind

Additional Information

Benefits

We take care of our people so they can do their best work.

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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They will manage a team of leasing specialists to verify that the leasing strategy is being executed to plan and ensure that all leads are being fielded in a timely manner.

This role will perform and communicate local market research to guide rental rates and concession offerings, as well as prepare all advertising materials needed with the assistance of the General Manager.

The Leasing Manager will report directly to the Regional Leasing Manager.

Responsibilities:

• Serve as the primary point of contact for resident renewals, transfers, move-ins, and move-outs.
• Ensure proper record keeping of all executed leases and rentable items issued.
• Perform general leasing duties when necessary, including tours, lease execution, and prospect communication.
• Partner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for both renewals and new leases.
• Acquire extensive knowledge of the property, market conditions, competition's rental rates, concessions, occupancy, and leased percentages.
• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, Culture, and other Lease Documents as required by your state or local ordinance to discuss in detail with the new resident.
• Maintain resident relations programs as defined by supervisors with monthly resident events, meeting or exceeding expectations for social media content, survey responses, and online reputation.
• Establish a rapport and marketing relationship with major corporations, local businesses, preferred employers, and any other related companies to be competitive in the market.
• Assist the Community Manager in maintaining the property's overall curb appeal and appearance by way of inspection compliance in line with the tour route readiness standard.
• Maintain a resident retention plan by contacting lease renewals 90-60 days in advance and use the renewal spreadsheet for these purposes.
• Adhere to a reporting schedule as identified by the Regional Manager, Community Manager, Accounting, and any other necessary departments to meet Management, Equity Partner, and Lender requirements.
• Respond to emails timely and professionally to ensure you are prepared for all you encounter, whether customers or other Company team members.

Ideal Background:

• Bachelor's degree or equivalent work experience preferred
• 3+ years of experience as a Class A multifamily high-rise Leasing Manager or 5+ years experience in multifamily high-rise leasing
• Excellent verbal and written communication skills required
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required
• Familiarity with Yardi & Blue Moon preferred

Additional Information Benefits

We take care of our people so they can do their best work.

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits.
• Time Off PTO and paid holidays.
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Key responsibilities include:

• Executing month-end and year-end close activities, including journal entries, accruals, and prepayments.
• Performing general ledger reconciliations and resolving discrepancies in a timely manner.
• Preparing monthly financial statements and management reports for assigned properties or entities.
• Coordinating with the AP and AR teams to ensure accurate recording of payables and receivables.
• Supporting the month-end close by ensuring all transactions are accurately recorded and financial records are complete.
• Identifying opportunities to improve accounting processes, workflows, and internal controls.

Requirements:

• Bachelor's degree in Accounting or Finance.
• 4–7 years of accounting experience; experience in real estate or property management is preferred.
• Solid understanding of IFRS and SOCPA accounting principles.
• Hands-on experience with QuickBooks, Odoo, or similar ERP systems is highly preferred.
• Advanced Excel skills.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Strong communication skills in both English and Arabic.

Additional Information: Flow offers an exciting growth opportunity, competitive compensation and benefits, and a chance to make an impact by helping build a vibrant international community.

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The successful candidate will be responsible for maintaining accurate financial records, ensuring regulatory compliance, and delivering timely financial insights to support portfolio growth.

Key responsibilities include:

• Managing the full month-end close process for all managed properties, including journal entries, reconciliations, and accruals.
• Preparing and reviewing monthly, quarterly, and annual financial statements in accordance with IFRS and SOCPA standards.
• Compiling, analyzing, and monitoring property-level financial data, and reviewing and challenging property owner reports where necessary.
• Managing cash flow forecasting and monitoring liquidity across the property portfolio.
• Building and maintaining strong relationships with internal stakeholders, such as Leasing, Legal, and Operations, as well as external property managers.
• Supervising tenant billing and collection matters in coordination with the Property Management team.
• Supervising vendor billing and payment matters in coordination with the Property Management team.

Requirements:

• Bachelor's degree in Accounting or Finance.
• 7+ years of accounting experience, including a minimum of 3 years in real estate or property accounting.
• Strong knowledge of IFRS, SOCPA, and ZATCA regulations, including VAT, Zakat, and e-invoicing.
• Proficiency in Excel, QuickBooks, Odoo, or similar ERP systems is highly preferred.
• Highly organized, with excellent attention to detail and the ability to manage multiple property entities simultaneously.
• Strong communication skills in both English and Arabic.

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Key Responsibilities:

• Process vendor invoices with appropriate supporting documentation
• Ensure all vendor invoices comply with ZATCA e-invoicing requirements before posting
• Prepare weekly payment runs
• Reconcile the AP sub-ledger to the general ledger monthly and maintain accurate, up-to-date vendor records
• Issue tenant and customer invoices accurately and on time, with complete supporting documentation
• Record and apply incoming payments to the appropriate customer accounts
• Coordinate with the Leasing, Operations, and Legal teams to support collection efforts and facilitate the resolution of overdue balances
• Reconcile the AR sub-ledger to the general ledger on a monthly basis and resolve any discrepancies
• Record daily journal entries, bank transactions, and month-end accruals
• Perform bank reconciliations and assist with monthly balance sheet account reconciliations
• Support the month-end close by ensuring all transactions are accurately recorded and the financial records are complete

Requirements:

• Bachelor's degree in Accounting, Finance, or a related field
• 1–3 years of general accounting experience; experience in real estate or property management is a plus
• Basic knowledge of IFRS principles and Saudi Arabian VAT and ZATCA regulations
• Proficient in Excel, with experience in data entry, reconciliations, and basic financial reporting
• Strong communication skills in both English and Arabic

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Project Ownership & Delivery

• Lead renovation and turn projects from initiation through completion, defining scope, success metrics, timelines, and deliverables.
• Develop and maintain project plans, schedules, and status updates, proactively managing risks and dependencies.
• Conduct on-site visits as needed to verify scope, progress, and quality.
• Ensure projects are delivered on time and aligned with business priorities and operational standards , and re-plan quickly when conditions change.

Cross-Functional Coordination

• Serve as the central point of contact across internal teams (Property Management, Finance, Legal, and Fund Operations) and external partners.
• Facilitate alignment across stakeholders, ensuring clear ownership, accountability, and communication throughout the project lifecycle.
• Drive issue resolution and decision-making by escalating risks and tradeoffs as needed.

Vendor & Partner Management

• Source external vendors and trade partners as part of project execution, ensuring timelines, scope, and expectations are met.
• Build strong vendor relationships both remotely and in person during market visits.
• Monitor vendor performance related to project deliverables and provide feedback to ensure continuous improvement.
• Review and approve vendor invoices.

Stakeholder Communication

• Deliver clear, timely, and professional communication to internal and external stakeholders regarding project status, milestones, and outcomes , in writing, on video calls, and in person.
• Represent Flock credibly with vendors, partners, and institutional stakeholders.

Reporting & Process Improvement

• Track project metrics and outcomes, providing regular reporting to leadership.
• Identify opportunities to improve workflows, tools, and processes based on project learnings.
• Evaluate and adopt new software and automation that make renovation operations faster and more scalable.
• Contribute to the development of scalable project management practices as the company grows.

Requirements

• Bachelor's degree in business, finance, operations, engineering, construction management, or a related field preferred.
• 5+ years in project management or operations, with ownership of complex, cross-functional initiatives in a fast-paced or high-growth environment (real estate, fintech, proptech, funds, or similar).
• Real estate, renovations, or property management exposure strongly preferred; remote work experience is a plus.
• Excellent written and verbal communicator.
• Highly tech-fluent: quick to learn new systems, comfortable with AI-enabled tools, and inclined to build workflows rather than wait for them.
• Proficient with AppFolio, Salesforce, and Google Workspace, plus standard remote collaboration tools.
• Strong organizer who delivers across multiple concurrent projects while working independently and remotely.
• Analytical and data-comfortable, with experience in metrics and operational reporting.
• Thrives in ambiguity , pivots between projects, priorities, and markets and creates structure where none exists.

Location & Travel

• Remote (U.S.-based), with reliable home-office setup and availability during core business hours, or on-site in Denver.
• Willingness to travel regularly (approximately 25–50%, varying with project volume) to portfolio markets for property walkthroughs, vendor management, and renovation quality control.

The target annual salary for this role is $100-120k, plus equity and benefits (medical/dental/vision insurance, 401k, and unlimited PTO).

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The Staff Engineer sits above the field and help desk layers and takes ownership of the systems, security posture, automation initiatives, and enterprise AI tool ecosystem that keep Flow running day to day.

Responsibilities:

• Enterprise AI Tools Ownership & Governance
• Serve as the central technical owner for all internal enterprise AI platforms
• Manage vendor relationships, licensing, access controls, and secure configuration for all AI platforms
• Establish and enforce org-wide best practices for safe AI adoption
• Maintain and extend the organization's internal AI automation platform

• Security & Compliance
• Develop and enforce security policies covering AI usage and data protection, endpoint standards, identity and access control, and acceptable use
• Partner with Legal, Engineering, and Operations on governance frameworks and any applicable compliance requirements
• Lead internal security reviews, access audits, and incident response planning across all properties and corporate systems

• Identity & Access Management Architecture
• Own the architecture and governance layer for all identity systems
• Design and maintain RBAC structures, access tiers, and least-privilege policies across all platforms
• Own identity governance: periodic access reviews, privilege audits, and lifecycle policy enforcement

• SaaS Administration & Vendor Management
• Own the SaaS portfolio: licensing, renewals, vendor relationships, and spend governance
• Evaluate new SaaS tools through a security-first lens
• Manage vendor escalations for critical systems when issues exceed field team resolution

• IT Budget Support & Financial Operations
• Partner with the Head of IT to build and maintain the annual IT budget
• Maintain ongoing spend visibility across corporate IT card expenses, vendor invoices, and SaaS subscriptions
• Support Finance on IT audit requests, spend reconciliations, and inception-to-date cost reporting by property or cost center

• Automation & Engineering
• Design and build IT automation that reduces manual overhead and improves security posture across the organization
• Write production-quality Python; maintain and extend existing automation, scripts, and integrations

• Mentorship, Documentation & Strategic Support
• Serve as the senior technical mentor for IT Support and Field Technician staff
• Own documentation standards for the IT organization
• Act as a trusted technical advisor to the Head of IT

Qualifications:

• 7+ years of experience in IT engineering, security engineering, infrastructure, or a closely related senior role
• Deep knowledge of identity and access management
• Hands-on experience with cloud platforms (GCP, AWS, or Azure)
• Direct experience owning enterprise AI tools at an organizational level
• Ability to write production-quality Python automation
• Experience supporting or contributing to IT budget development, spend tracking, and Finance-facing reporting

Benefits:

• Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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The ideal candidate combines strong technical expertise with leadership experience across multiple properties. They are equally comfortable walking a mechanical room, reviewing a maintenance budget, analyzing operational metrics, and mentoring onsite teams.

Responsibilities

Regional Operations

• Provide technical and operational support to facilities teams across multiple communities
• Ensure consistent execution of preventative maintenance programs, work orders, unit turns, and repair and maintenance activities
• Conduct regular property visits, inspections, and operational audits to verify compliance with company standards
• Identify operational inefficiencies and implement process improvements that enhance service delivery and resident experience
• Support General Managers and onsite leadership teams with facilities-related challenges and escalations

Facilities & Building Systems

• Monitor the performance, maintenance, and uptime of critical building systems including HVAC, electrical, plumbing, elevators, generators, access control, and fire & life safety systems
• Lead troubleshooting efforts and support remediation of major maintenance-related issues
• Ensure preventative maintenance schedules are executed and documented properly
• Assist with planning and execution of deferred maintenance projects and system upgrades
• Identify life safety, employee safety, and physical hazards and develop corrective action plans

Vendor & Contract Management

• Manage relationships with service providers and contractors across the portfolio
• Review vendor performance, scope of work, and contract compliance
• Participate in bid processes and vendor selection efforts
• Conduct regular business reviews with key service partners to ensure quality, responsiveness, and value
• Recommend opportunities for contract optimization and cost savings

Financial Performance

• Support annual budgeting, forecasting, and capital planning efforts
• Monitor maintenance expenses, turnover costs, and service contract expenditures
• Identify opportunities to improve operational efficiency while maintaining service standards
• Assist with evaluating repair-versus-replace decisions and long-term asset planning

Compliance & Safety

• Ensure properties operate in accordance with all federal, state, and local regulations
• Maintain compliance with OSHA, EPA, NFPA, and applicable building and life safety codes
• Support safety training initiatives and reinforce company safety standards
• Ensure all required inspections, testing, certifications, and documentation are completed on schedule

Team Leadership

• Coach, develop, and support onsite facilities teams and maintenance leaders
• Participate in recruiting, interviewing, onboarding, and training of facilities personnel
• Assist with performance management and succession planning efforts
• Promote a culture of accountability, ownership, and continuous improvement

Reporting & Performance Metrics

• Monitor and evaluate key operational metrics including preventative maintenance completion, work order completion times, unit turn performance, resident service feedback, compliance inspections, budget performance and, critical systems uptime
• Provide regular reporting and recommendations to leadership teams

Ideal Background

• 5+ years of facilities, engineering, or maintenance leadership experience within multifamily, hospitality, commercial real estate, or a related industry
• Experience overseeing operations across multiple properties or locations
• Strong knowledge of HVAC, electrical, plumbing, mechanical systems, elevators, and fire & life safety systems
• Working knowledge of OSHA regulations, EPA requirements, and NFPA codes
• Experience managing third-party vendors and service contracts
• Strong financial acumen with experience managing budgets and maintenance expenditures
• Experience using Yardi or similar property management platforms
• Excellent communication, leadership, and organizational skills
• Ability to travel regularly throughout the assigned portfolio

Additional Information

Benefits

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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As Flow’s Director of Business Development, you’ll be at the forefront of building and scaling our B2B partnerships , bringing bold ideas, trusted relationships, and new opportunities to our properties.

Responsibilities

• Lead Flow’s enterprise sales strategy, driving large-scale housing, office space and partnership opportunities that expand our brand footprint across corporate, relocation, and event markets.
• Hunt, cultivate, and close strategic partnership opportunities that drive revenue growth, market expansion, and long-term business value.
• Build and nurture strategic relationships with corporate housing providers, online travel agencies, event groups, relocation companies, and other large-scale partners.
• Develop and execute go-to-market expansion plans, revenue strategies, and account segmentation frameworks to achieve ambitious sales and profitability targets.
• Oversee deal structuring, contract negotiations, and pricing discussions, ensuring partnerships deliver mutual long-term value.
• Partner cross-functionally with marketing, operations, and revenue management to align sales initiatives with company objectives and deliver seamless partner experiences.
• Establish and manage performance metrics, reporting, and forecasting processes to drive accountability and data-informed decision making.
• Act as Flow’s ambassador to key enterprise clients, ensuring world-class service, timely issue resolution, and sustained relationship growth.
• Continuously monitor market trends, customer feedback, and industry shifts to identify new growth opportunities and refine strategies.

Ideal Background

• 7–10 years of progressive experience in enterprise sales, business development, or account management within hospitality, real estate, or travel sectors.
• Proven success leading sales teams and driving multi-million-dollar B2B revenue growth.
• Demonstrated ability to build and scale new business verticals or markets from early-stage development to sustained growth.
• Strong leadership, communication, and negotiation skills with a collaborative, entrepreneurial mindset.
• Deep understanding of sales pipeline management, enterprise deal cycles, and performance forecasting.
• Familiarity with housing distribution channels, and hospitality technology is a plus.
• Highly organized, self-motivated, and comfortable operating in a fast-paced, evolving environment where strategy and execution go hand-in-hand.

Additional Information

Benefits

• Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off: PTO and paid holidays.
• Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities

• Own resident relationships end-to-end, serving as the main point of contact for residents from move-in to move-out, managing inquiries and maintenance requests with responsiveness and care.
• Execute seamless move-in and move-out processes, ensuring accurate document completion, managing the full move-out procedure, and updating internal systems to reflect all status changes.
• Manage resident payment and collections, tracking and monitoring resident payment status, issuing reminders and notices for overdue balances, and coordinating repayment plans or escalations when needed.
• Oversee compliance administration, coordinating and managing all HOA, municipal/city, and Section 8 inspections, including scheduling, compliance tracking, and follow-up.
• Resolve utility and operational issues, monitoring and resolving utility service issues, coordinating with vendors and field teams, and providing resident support regarding utility and maintenance concerns.
• Maintain operational rigor, keeping accurate and timely records of all property and resident activity, utilizing Appfolio, Google Workspace, and Salesforce to organize workflows and maintain records.

Requirements

• 2+ years in real estate, property management, or customer service, with experience in managing properties and residents.
• Meticulous and process-driven, with excellent documentation skills and attention to detail.
• Exceptional communicator, with excellent verbal and written communication skills and a commitment to delivering outstanding customer service.
• Organized problem-solver, able to prioritize tasks, manage time effectively, and proactively address operational needs.
• Accountable and compliant, demonstrating accountability for responsibilities and actively participating in feedback loops for continuous improvement.

Benefits

• $70–85k annual salary
• Equity
• Medical, dental, and vision insurance
• 401k

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Key responsibilities include monitoring contractor progress, enforcing health and safety protocols, and managing claims, variations, and extension-of-time requests. You will also ensure timely commissioning, testing, and snagging, and maintain accurate site reporting.

To succeed in this role, you must have at least 15 years of experience in civil engineering, construction management, or a related field. Proficiency in Autodesk Revit, AutoCAD, and Primavera is essential. Familiarity with BIM standards, MS Project, and relevant ERP systems is also desirable.

As a member of our team, you will enjoy competitive compensation and benefits, as well as the opportunity to contribute to the development of a vibrant international community in the Middle East.

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Responsibilities:

• Engage with customers, answer product inquiries, and provide tailored recommendations
• Open and close the store, assist with ordering and receiving goods
• Process orders accurately and efficiently in the POS system
• Monitor and maintain inventory levels, ensuring timely restocking
• Stock and face all store areas, including produce displays and merchandise
• Pack orders with care to maintain product quality during transport
• Clean and sanitise the counters and store to maintain a safe and beautiful environment
• Stay informed about trends and events in the wellness space, including Flow events and programs
• Champion Flow's brand values in all interactions with customers, vendors, and colleagues

Ideal Background:

• Experience working in a grocery store, food and beverage, hospitality, or retail environment with a focus on customer service and creating memorable guest experiences
• Involvement with new store openings, systems implementation, and developing culture is a plus
• Excellent communication skills with the ability to work calmly and effectively under pressure
• Ability to manage multiple tasks simultaneously and set priorities in a high-speed environment
• Strong problem-solving skills and attention to detail
• A growth mindset with the ability to gain a deep knowledge of all products in the store
• Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures

Benefits:

• Comprehensive health and wellness benefits, including medical, dental, vision, disability, and life insurance
• Paid time off and holidays
• 401(k) retirement plan and healthcare and dependent care FSAs
• On-staff doctor, free therapy through SpringHealth, acupuncture, and other wellness offerings
• Employee discounts on Flow hotel stays, grocer products, and merch

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Responsibilities:

• Compute, classify, and record numerical data to maintain complete financial records.
• Verify the accuracy of figures, calculations, and postings related to business transactions recorded by other staff members.
• Approach all interactions with guests and employees in a friendly, service-oriented manner, ensuring a welcoming environment.
• Adhere to all standards and regulations to promote safe and efficient hotel operations.
• Initiate and complete the end of day process, including balancing daily work and maintaining cashiering responsibilities.
• Manage all Front Office computer system operations/functions and handle guest requests promptly.
• Maintain proper records, including log books and other documentation.
• Be familiar with and enforce all hotel policies and house rules.
• Complete initial direct bills daily, attach necessary documentation, and place on the Property.
• Prepare and distribute the Daily Flash Report.
• Ensure that all employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Perform any other duties as requested by the manager.

Ideal Background:

• Minimum 1 year of hotel or related field experience.
• High School diploma or equivalent college coursework in relevant areas a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills to address guest issues and emergencies.
• Familiarity with Windows OS, approved spreadsheets, and word processing.
• Clear communication skills.
• Quick and accurate decision-making abilities.
• Ability to thrive in high-pressure situations.
• Effective problem-solving skills, including prevention and resolution.
• Capability to assimilate complex information and adapt as necessary.
• Proficiency in financial data analysis and basic arithmetic.
• Comfort working in a self-managed environment.
• Active listening and conflict resolution skills.
• Maintaining composure and professionalism under pressure.

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In this role, you will be responsible for budget adherence, monthly reporting, compliance and documentation, and process enhancements.

Responsibilities: Collaborate effectively with project managers, finance teams, and department heads to monitor and track CapEx projects spanning various business lines. Develop, implement, and oversee control procedures and forms to effectively track and report capital expenditures. Maintain comprehensive records of all CapEx projects, encompassing project specifics, budgets, change orders, and key financial metrics. Collaborate closely with Property Management on a daily basis to manage changes, streamline process flow, and develop a robust tracking system for monitoring related CapEx items. Understand and document processes within the CapEx workstream, including operational and financial controls. Monitor spending associated with each CapEx project to ensure alignment with approved budgets, identifying and addressing discrepancies promptly. Regularly review/reconcile financial data against accounting records, report discrepancies to Controller, and take corrective action as needed. Ensure accurate and timely capitalization of eligible expenditures in accordance with accounting standards, reflecting them appropriately in the general ledger. Prepare and deliver regular reports on the financial status and progress of CapEx projects to senior management and relevant stakeholders. Conduct variance analyses and offer recommendations to enhance financial performance and project efficiency.

Ideal Background: Bachelor’s degree in Accounting or Finance. 5-7+ years of experience in Accounting or Financial Management. Strong analytical and problem-solving skills. Attention to detail, precision, and the ability to work with complex financial data. Knowledge of accounting principles, including GAAP; IFRS a plus. Effective communication and interpersonal skills and the ability to collaborate with cross-functional teams and leaders. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Proficiency in Excel, GSuite, Intacct a plus.

Additional Information: Benefits We take care of our people so they can do their best work. Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings. Time Off PTO and paid holidays. Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits. Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities

• Perform general maintenance and repairs including HVAC, electrical, plumbing, appliances, drywall, painting, basic carpentry, and routine upkeep to maintain community standards
• Prepare vacant apartments for move-in by completing turnover repairs, inspections, and improvements
• Conduct routine and periodic property inspections to identify maintenance, safety, and risk management concerns, ensure the property remains in good repair, and report physical needs or issues to management
• Assist with inventory management by tracking, organizing, and maintaining maintenance supplies, tools, and replacement parts
• Maintain working knowledge of building emergency systems, equipment shutoffs, and operational procedures to ensure resident safety and property integrity
• Adhere to all company policies, safety procedures, and security protocols, promptly reporting hazards, incidents, and maintenance concerns
• Deliver strong customer service by fostering positive relationships with residents, vendors, and team members while responding professionally to service requests
• Follow established operational procedures including key control, apartment turns, preventative maintenance, and emergency response protocols

Ideal Background

• High School diploma or equivalent
• A minimum 3-5 years of relevant experience in HVAC repair, Plumbing, Electrical, and General Maintenance repair work
• Ability to promptly respond to work orders and other communications (e.g: text, email)
• Ability to accommodate on-call schedule
• Proficiency in Spanish is a plus
• HVAC Certification is a plus
• EPA Certification is required
• Proficiency in English

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At Flow, we're reimagining what it means to live, work, and connect. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

About the Role

The New Neighbor Success Lead plays a central role in guiding prospective residents through every stage of the Flow experience, from initial exploration to the moment they move into their new home. Using a thoughtful blend of data insights, human judgment, and Flow’s proprietary technology, this role ensures that every individual or family discovers how Flow’s conscious communities can support their personal journey.

Responsibilities:

• Conduct personalized discovery conversations using Flow’s technology to assess each client’s needs, preferences, and timeframes.
• Articulate and tailor housing solutions across Flow’s portfolio.
• Direct prospects to alternative Flow properties when this better aligns with their lifestyle, budget, or timeline.
• Enjoy selling & negotiating within a tech augmented sales process that affords more autonomy and accountability
• Own the full on-site sales motion, including tours, demonstrations, presentations, and closing.
• Maintain accountability for personal workflows & outcomes using Flow’s proprietary selling suite.
• Participate in product trainings, user testing, pilot programs, and feedback sessions.
• Provide structured input into technology roadmaps through tour notes, insights, and real-world observations.
• Represent Flow in relationships with local realtors, influencers and events that match well with Flow’s Brand ethos.

Ideal Background:

• Strong consultative sales approach with the ability to diagnose needs and recommend solutions.
• High degree of professional judgment, autonomy, and comfort making decisions independently.
• Tech-forward mindset; confident using CRM systems, dashboards, automation, and workflow tools.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to analyze data signals and adapt approaches to individual client situations.
• Collaborative orientation with comfort engaging cross-functional partners.
• Resilient, proactive, and committed to the Flow mission of human flourishing.
• 3+ years in consultative sales, hospitality, real estate, customer experience, or a related field preferred.
• Experience with autonomy in contract negotiation or professional-level decision-making is strongly preferred.
• Real estate or housing experience is beneficial but not required.

Additional Information

Benefits

We take care of our people so they can do their best work.

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off PTO and paid holidays.
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

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Responsibilities:

• Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings.
• Execute digital and physical marketing initiatives to drive external traffic to the property.
• Ensure that the property remains in tour-ready condition at all times.
• Greet prospects, conduct property tours, and show model apartments.
• Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew.
• Process applications, review credit screenings, background checks, and prepare lease and move-in packages.
• Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents.
• Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems.

This requires the ability to remain calm and respectful during conflict resolution.

• Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times.
• Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture.
• Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans.
• Complete various accounting, financial, and administrative reports as necessary.
• Represent the property and the company professionally through dress and behavior.
• This role will require the employee to have weekend availability, including Holidays. Providing the best experience for future and current tenants requires this role to be present on weekends and Holidays.

Ideal Background:

• Bachelor’s degree or equivalent work experience, preferred
• 1+ years of experience in Class A high-rise multifamily leasing preferred
• Excellent verbal and written communication skills required
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required
• Familiarity with Yardi & Blue Moon preferred
• Canva experience preferred

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Responsibilities Strategic Business Partnership Serve as the lead finance partner to the Business Lead for Flag Business (Property Management). Provide proactive financial and operational insights to support strategic decision-making, business growth, and operational efficiency. Participate in leadership meetings and act as a trusted advisor on performance management, pricing strategies, resource allocation, and profitability optimization. Help translate operational objectives into measurable financial outcomes and KPIs. Support strategic initiatives, acquisitions, market expansion, and new service offerings through rigorous financial analysis and scenario modeling.

Financial Planning & Performance Management Lead budgeting, forecasting, long-range planning, and monthly financial reviews for the Flag Business platform. Develop sophisticated operational and financial models to evaluate performance drivers, labor efficiency, customer retention, occupancy trends, margin performance, and growth initiatives. Deliver timely variance analysis and actionable recommendations to improve business performance. Monitor and analyze key operating metrics across the property management portfolio. Drive forecasting accuracy and business visibility through dynamic planning tools and real-time analytics.

AI, Analytics & Finance Innovation Champion the integration of AI-enabled analytics, automation, and intelligent reporting tools across the Property Management finance function. Leverage predictive analytics and modern data platforms to improve forecasting, operational planning, and decision-making speed. Partner with Technology and Operations teams to enhance data infrastructure, automation, and business intelligence capabilities. Identify opportunities to streamline workflows and eliminate manual processes using AI and automation technologies. Help build a next-generation finance organization aligned with Flow Life’s innovation-first culture.

Reporting & Executive Communication Prepare executive-level dashboards, KPIs, board materials, and management reporting packages. Deliver clear, concise, and actionable financial insights to both finance and operational leadership teams. Create business performance narratives that connect operational activity to financial outcomes. Support lender, investor, and executive reporting requirements as needed.

Cross-Functional Collaboration Partner closely with Accounting, Operations, Asset Management, Revenue Management, and Technology teams. Improve alignment between operational execution and financial planning processes. Drive consistency in reporting methodologies, data governance, and performance measurement standards across the business. Assist in evaluating organizational investments, staffing models, vendor relationships, and operational initiatives.

Ideal Background Bachelor's degree in Finance, Accounting, Economics, Business Analytics, or related field required; MBA and/or CPA preferred. 12+ years of progressive FP&A, strategic finance, or operational finance experience. Real estate, property management, hospitality, or multi-site operational business experience strongly preferred. Proven ability to partner closely with operational business leaders in a highly collaborative environment, with a solutions-oriented, entrepreneurial mindset and a bias toward action. Experience leveraging AI, automation, and advanced analytics tools within finance or operational decision-making processes, paired with a genuine passion for technology and continuous improvement. Strong financial modeling, forecasting, and analytical capabilities, with the ability to simplify complex financial concepts into clear, actionable business insights. Advanced Excel skills and experience with ERP, planning, BI, and visualization tools (Power BI, Tableau, SQL, etc.). Exceptional communication, presentation, and relationship-building skills, with strong executive presence and the ability to influence across all levels of the organization. Highly strategic thinker with strong operational curiosity, hands-on execution capabilities, and the adaptability to thrive in a fast-paced, growth-oriented environment. Strong executive presence and influencing skills Entrepreneurial mindset with bias toward action Ability to simplify complex financial concepts into actionable business insights Collaborative, adaptable, and solutions-oriented leadership style

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Why Join Flow? Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East. Competitive compensation & benefits. A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

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The Head of Strategic Finance will oversee a high-performing team of 4–5 professionals and be responsible for building scalable financial processes, enhancing predictive analytics capabilities, and driving intelligent decision-making throughout the organization.

Key responsibilities include leading the annual budgeting process, long-range planning, and rolling forecasts across all business units and properties; developing and maintaining sophisticated financial models to support acquisitions, developments, asset management, capital planning, and strategic initiatives; utilizing AI-enabled forecasting tools, predictive analytics, and automation technologies to improve forecasting accuracy and speed of decision-making; analyzing financial and operational performance, identifying trends, risks, opportunities, and data-driven strategic recommendations; and providing monthly, quarterly, and annual variance analysis against budget, forecast, and prior year results.

The ideal candidate will have a Bachelor's degree in Finance, Accounting, Economics, Data Analytics, or related field; 12+ years of progressive finance experience, including substantial FP&A leadership experience; real estate industry experience strongly preferred; prior experience managing and developing high-performing teams; advanced financial modeling, forecasting, and analytical skills; and experience leveraging technology, automation, and AI-driven tools within finance or analytics functions.

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As the Facilities Manager, your primary responsibility will be to oversee building and grounds maintenance, ensuring security, emergency preparedness, and cleanliness in accordance with company policies. You will supervise projects, review maintenance contracts, conduct inspections, evaluate work quality, provide maintenance recommendations, and train employees on workplace safety.

Responsibilities:

• Coordinate and manage maintenance schedules for direct reports and contracts
• Manage inbound requests from work order management systems and effectively delegate tasks to dedicated teams
• Drive performance by setting and tracking KPIs for the facilities management team
• Maintain project status by scheduling and organizing internal and external workflows of facilities projects
• Meet project deadlines with attention to detail, accuracy, and within the allocated budget
• Assist Head of Facilities Management in reviewing and approving repair and maintenance proposals, evaluating completed work to ensure high quality and adherence to standards, and provide recommendations for maintenance modifications based on assessments
• Ensure effective communication of workplace safety precautions
• Recommend maintenance, mechanical, electrical, and facility design modifications in efforts to promote operational and financial efficiency
• Efficiently handle incoming maintenance requests from Property Management and partner with internal teams to identify and implement effective problem-solving strategies
• Implement audit and control systems to ensure compliance with statutory requirements, policies, and contractual obligations
• Lead and supervise the facility management team in accomplishing maintenance programs, ensuring optimal conditions, appearance, and operations both inside and outside the premises
• Implement ongoing contract review programs to proactively assess the needs of clients, tenants, and occupants, resolving issues to the mutual benefit of all stakeholders
• Ensure that facility management staff consistently delivers positive and prompt responses to requests from clients and building tenants
• Prepare and deliver consolidated reports encompassing budgets, financial reports, contracts, expenditures, and purchase orders relevant to the facilities

Ideal Background:

• Bachelor’s degree in Facilities Management, Mechanical/Electrical Engineering, or related field, or equivalent work experience
• A minimum 5 years of relevant experience working in Class A high-rise multifamily residential buildings
• Working knowledge of Mechanical and Fire Systems
• Experience working with Google Chrome, Microsoft Suite (Word, Excel)
• Knowledge of Microsoft Project or alternate project planning tools such as: AutoCAD, Revit, BIM360, Adobe Suite, Bluebeam and Sketch Up, or related softwares preferred
• Proficiency in English
• Proficiency in Spanish is a plus

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Responsibilities

• Oversee all aspects of property operations, ensuring the highest levels of guest satisfaction, profitability, and efficiency
• Develop and implement strategies to optimize revenue, occupancy, and distribution across various channels, working closely with the Distribution Manager and Revenue Management team
• Lead and mentor a team of hospitality professionals, fostering a culture of excellence, empowerment, and continuous improvement
• Collaborate with Assistant Managers to develop and deliver personalized, memorable experiences for our guests, driving engagement and loyalty
• Manage property finances, including budgeting, forecasting, and expense control, to ensure the property meets or exceeds financial targets
• Oversee the maintenance and upkeep of the property, working with the maintenance team to ensure all facilities, amenities, and guest rooms are in excellent condition
• Build and maintain strong relationships with key stakeholders, including property owners, corporate housing providers, and local community partners
• Ensure compliance with all company policies, procedures, and quality standards, as well as local, state, and federal regulations
• Analyze performance metrics and guest feedback to identify areas for improvement and implement solutions to drive results
• Stay up-to-date on industry trends and best practices, continuously seeking opportunities to innovate and enhance the guest experience

Ideal Background

• 7-10+ years of experience in hospitality management with a proven track record of success in leading properties with multiple asset classes (hotel, F&B, retail etc)
• Strong business acumen with expertise in revenue management, distribution, and financial management
• Exceptional leadership and coaching skills with the ability to build, motivate, and develop high-performing teams
• Excellent communication and interpersonal skills with the ability to build and maintain relationships with guests, colleagues, and partners
• Analytical and problem-solving skills with the ability to use data and insights to drive decision-making and continuous improvement
• Proficiency in Microsoft Office Suite and experience with property management systems and revenue management software
• Flexibility to work evenings, weekends, and holidays as needed

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You will be responsible for building and scaling the operational foundation of the business , ensuring exceptional resident experience, strong hospitality standards, operational consistency, and scalable processes across all properties.

This is a senior leadership role for someone with a strong hospitality and property management background who understands how to build systems, processes, and teams in a fast-scaling environment.

You will play a critical role in defining how Flow operates in Saudi Arabia and in building the operational playbook that supports long-term growth.

Operational Leadership:

• Lead and manage General Managers across the Saudi portfolio, ensuring strong execution, accountability, and operational consistency.
• Drive operational excellence across all properties, including resident experience, maintenance, housekeeping, security, amenities, and hospitality services.
• Establish clear operational standards and ensure consistent execution across all communities.
• Conduct regular property reviews and operational audits to identify gaps and improvement opportunities.
• Build a culture of operational discipline, service excellence, and attention to detail.

Process Building & Scalability:

• Design, implement, and continuously improve operational SOPs, workflows, and service standards across the business.
• Build scalable operational systems that support rapid portfolio growth while maintaining quality and consistency.
• Create operational playbooks for property openings, staffing, training, maintenance, resident experience, and escalation management.
• Standardize reporting structures, KPIs, operational reviews, and accountability frameworks.
• Partner closely with product, development, and technology teams to improve operational tools and infrastructure.
• Identify operational inefficiencies and implement process improvements across the portfolio.

Property & Hospitality Operations:

• Oversee day-to-day property operations with a strong focus on hospitality, service culture, and resident satisfaction.
• Ensure all properties consistently deliver a premium hospitality-driven living experience.
• Partner closely with facilities, maintenance, and development teams to ensure assets are maintained to the highest standards.
• Drive operational readiness for new property launches, including staffing, systems, training, and service delivery.
• Help define and evolve brand standards for hospitality, presentation, and operational quality.

Financial & Performance Management:

• Own operational KPIs across the portfolio including occupancy, resident satisfaction, retention, service levels, and property performance.
• Partner with finance and commercial teams on budgeting, forecasting, and operational cost management.
• Develop dashboards and reporting mechanisms to monitor operational health and performance trends.
• Drive operational efficiencies while maintaining premium resident experience and service quality.

Leadership & Team Development:

• Recruit, mentor, and develop high-performing property leadership teams.
• Create clear accountability structures and performance expectations across operations.
• Foster a strong hospitality-led culture focused on professionalism, execution, and resident experience.
• Partner closely with country and global leadership teams to align operational strategy with company goals.

Ideal Background

• 10+ years of experience in hospitality, residential operations, property management, or operational leadership roles.
• Strong experience managing multi-site operations and leading senior property teams.
• Proven experience building operational systems, SOPs, and scalable processes in a growing organization.
• Hospitality background strongly preferred, particularly within premium residential, hotel, branded residence, or lifestyle hospitality environments.
• Deep understanding of operational excellence, resident experience, and service standards.
• Strong leadership presence with the ability to drive accountability and operational rigor.
• Experience operating within Saudi Arabia or the GCC strongly preferred.
• Arabic fluency is a plus.
• Builder mindset with comfort operating in a fast-paced, high-growth environment.

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At Flow, we're reimagining what it means to live, work, and connect. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

About the Role

The Head of Finance will serve as a key member of the MENA Leadership Team, leading financial strategy, operational rigor, and scalable infrastructure to support sustainable growth across the region. The role will oversee forecasting, budgeting, financial planning, treasury, compliance, investor relations, and reporting, while partnering closely with regional leadership and the global finance organization to drive performance and decision-making

Outcomes

• Operations: Develop and execute financial strategies aligned with company objectives and regional growth plans. Lead forecasting, budgeting, and long-range planning processes. Deliver timely and accurate monthly, quarterly, and annual reporting for leadership, investors, and stakeholders. Establish and monitor key financial and operational performance indicators.

• Financial Leadership: Drive capital allocation decisions and operational efficiency through financial modeling, scenario analysis, and macroeconomic insights. Support fundraising initiatives, banking relationships, and strategic financing activities as needed.

• Controls: Ensure strong financial governance through effective controls, policies, and compliance processes. Manage relationships with auditors, regulators, tax advisors, and investors. Ensure compliance with IFRS, SOCPA/ZATCA, tax requirements, and applicable regulatory standards while proactively identifying and mitigating operational and financial risks.

• Team Leadership: Build, mentor, and develop a high-performing finance organization with clear accountability, performance standards, and scalable operating processes. Partner cross-functionally with Operations, Product, Development, Legal, and People teams to provide actionable financial insights and decision support.

Responsibilities

• Corporate Accounting: Own general ledger integrity, reconciliations, monthly close, audit preparation, and management reporting for KSA entities, ensuring a close cycle of five business days or fewer

• Treasury & Cash: Maintain a 13-week rolling cash-flow updated weekly; optimize working capital, payment controls, and liquidity buffers; manage banking operations, KYC

• Regulatory & Compliance: Ensure compliance with IFRS, SOCPA/ZATCA, VAT, and e-invoicing requirements. Coordinate effectively with external auditors, tax advisors, and regulatory stakeholders.

• MENA Strategic Finance: Build and own the driver-based operating model linking unit economics → site P&L → regional consolidation; run annual planning and rolling re-forecast for MENA

• Decision Support & Analytics: Run scenario planning (pricing, staffing, capex, launch cadence); produce a weekly MENA Cash & KPI pack for leadership with actionable insights

• Capital Allocation & Financing Strategy: Frame optimal capital stack for MENA initiatives (equity, project debt, JV/mezz); maintain senior banking relationships and ensure smooth facility administration (no mandate to originate new facilities)

• Cross-Functional Partnering: Translate finance for Ops, Product, and Development; coordinate with Property Accounting to ensure accurate building-level statements flow into KSA/MENA reporting

• Systems & Process: Level up processes and controls across QuickBooks/Sage, Ramp, and Sheets/BI; standardize close, cash, and reporting cadences

• Team Leadership: Coach team members; set SLAs; establish “first-principles” playbooks for close, cash, planning, and board-ready materials

Required Qualifications

• Hands-on operator with strong attention to detail and willingness to work across strategic and operational finance matters.

• 8-12 years of experience

• MBA or equivalent advanced degree relating to Finance, Economics, or related field.

• Professional qualification (CPA/ACCA/CA/SOCPA) with deep IFRS and SOCPA/ZATCA exposure; strong audit and month-end execution

• Excellent understanding of corporate finance, accounting principles (GAAP/IFRS), and financial forecasting.

• Hands-on treasury/cash management and comfort stewarding senior KSA banking relationships

• Proven ability to build models, processes, and controls from scratch

• Thrives in fast-paced, high-growth, and ambiguous environments

• Advanced financial modeling and analytical capabilities using Excel and/or Google Sheets.

• Comfortable leveraging modern finance systems, automation, and AI-enabled tools to improve efficiency and insight generation.

• Fluent in English and Arabic; concise, executive-level communication

• Aligned with Flow values; Relentlessly High Standards and Act Like an Owner in particular.

Additional Information

Why Join Flow?

Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East.

Competitive compensation & benefits.

A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow’s success story!

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This is a builder's role for someone who is equally fluent in brand storytelling and performance dashboards, and who understands that in our category, every campaign ultimately needs to fill a building.

Responsibilities:

Brand & Upper Funnel

• Define and steward the Flow brand across MENA, ensuring consistency with the global brand while building cultural relevance in KSA, the UAE, and beyond.

• Lead brand campaigns, partnerships, and cultural moments that establish Flow as the defining residential brand of the region.

• Oversee PR, communications, and earned media strategy, including spokesperson positioning, press relationships, and reputation management across English and Arabic media.

Mid Funnel & Growth

• Build the content, social, CRM, and lifecycle marketing engines that move prospects from awareness to consideration to tour.

• Lead the growth function across organic social, content, partnerships, events, and referral programs tailored to the behaviors of MENA audiences.

• Develop community-led marketing programs that turn existing residents into the strongest channel for new ones.

Performance & Lower Funnel

• Own paid acquisition end-to-end: paid search, paid social, programmatic, and offline performance channels, with full P&L responsibility for marketing spend.

• Set and hit clear targets for cost per lead, cost per lease, occupancy ramp, and retention, with the analytics and attribution infrastructure to back it up.

• Partner closely with leasing and operations teams to ensure the lead-to-lease funnel is tight and that every marketing dollar maps to occupancy and revenue.

Leadership & Cross-Functional Partnership

• Recruit, develop, and lead a high-performing marketing team across PR, Brand, Growth, and Performance.

• Set clear goals, performance metrics, and accountability standards across the function.

• Partner with property leadership, leasing, product, and global marketing to align local execution with company strategy.

• Manage agency relationships across creative, media, PR, and production in both KSA and UAE.

Ideal Background

• 10+ years of marketing experience, with a meaningful portion in senior roles owning both brand and performance.

• Deep, current understanding of the KSA and UAE markets , consumer behavior, media landscape, regulatory nuances, and cultural context.

• Arabic fluency is a strong plus.

• Proven track record building and scaling marketing functions, ideally in residential real estate, hospitality, lifestyle, premium consumer brands, or high-growth tech.

• Genuine fluency across the funnel: equally credible briefing a brand campaign, negotiating PR coverage, and interrogating a paid media dashboard.

• Strong analytical foundation, comfortable with attribution models, CAC/LTV thinking, and marketing mix modeling.

• Experience leading multidisciplinary teams and managing agencies across multiple markets.

• A builder's mindset , comfortable operating in a fast-paced, high-growth environment where the function is being built in real time.

Why Join Flow?

Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East.

Competitive compensation & benefits.

A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

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Responsibilities

• Oversee and manage full property accounting month-end close process and support Flow’s overall accounting month-end close process from beginning to end
• Compile, analyse, and track financial data by performing detailed reviews of monthly property owner reports
• Develop and maintain relationships with the company's internal and external property managers
• Work with auditors for interim and year end audits
• Internally own tax preparation for real estate entities and coordinate with third party tax advisors
• Run cash forecast model and monitor cash flow in partnership with other members of the finance team
• Assist in budget preparation and review
• Understand and manage payment of loans and loan compliance
• Oversee retail tenant escalation calculations, including CAM, taxes, and other operating expenses
• Troubleshoot issues and ensure internal client requests are handled on time, accurately, and with a focus on customer service
• Coordinate with property management teams to resolve tenant billing and collection issues

Ideal Background

• Bachelor’s degree in accounting or finance
• 7+ years of accounting experience or an equivalent combination of education and experience, with some experience in real estate accounting and analytics
• Proficiency with Excel, G-Suite, Yardi, Netsuite/Intacct a plus
• Ability to communicate clearly and concisely and good presentation skills both written and verbal
• Knowledge of Generally Accepted Accounting Principles (GAAP) for real estate property
• Knowledge of real estate terms, definitions, and real estate analytical methodology
• Ability to multitask, prioritise, and meet deadlines in a fast-paced environment

Additional Information Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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As a member of Flow's data team, you'll shape the data architecture and AI-assisted analytics that power decision-making across our multifamily real estate portfolio. We're looking for an engineer who builds robust data solutions and works directly with the people who use them every day , property managers, leasing directors, and marketing teams.

Responsibilities ---------------

• Design, build, and maintain data pipelines and architecture using Snowflake, dbt, and AWS
• Implement scalable ETL processes and data models that power analytics across the organization
• Build AI-assisted analytics and insights that help operations teams make better decisions faster , surfacing patterns, anomalies, and opportunities that traditional dashboards miss
• Tackle complex data challenges like entity resolution, multi-system attribution, and household matching
• Work directly with operations teams across leasing, marketing, and property management to translate daily workflow challenges into data and AI-powered solutions
• Own problems end-to-end , from stakeholder conversations through implementation to deployment and adoption
• Document architectural decisions and explain technical tradeoffs to non-technical stakeholders in clear, jargon-free language
• Use AI coding assistants to accelerate development while maintaining production-quality code
• Write effective prompts for AI tools and review generated solutions critically , knowing when to trust AI output and when to take over

Ideal Background ----------------

• A minimum of three years of data engineering experience building scalable data systems in operations-heavy, data-forward organizations
• Experience working in product and operations environments where data directly impacts daily business decisions
• Deep expertise in data modeling with dbt , you understand how to model around the deficiencies and quirks of upstream operational systems
• Comfort building or contributing to AI-assisted analytics , whether that’s integrating LLM-powered insights into existing workflows, building intelligent alerting, or designing systems that surface the right information at the right time
• Strong written and verbal communication skills , comfortable writing clear documentation, effective AI prompts, and explaining technical concepts to non-technical stakeholders
• High proficiency in SQL, Python, and modern data stack technologies including Snowflake, Fivetran, Dagster or Airflow, and dbt
• A solid understanding of the principles and challenges of ensuring high availability, fault tolerance, and efficiency in distributed data systems
• The ability to strike a balance between elegant design and pragmatic tradeoffs, all while prioritizing continuous delivery of value to the business
• Experience building data solutions in fast-moving startup environments
• Strong analytical skills with a natural curiosity to understand and solve complex business problems through data , and an interest in how AI changes what’s possible

Benefits --------

• Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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The ideal candidate will have a strong on-site presence, the ability to influence at all levels, and a mindset of 'see it, own it, fix it.' They should be comfortable rolling up their sleeves, navigating ambiguity, and operating beyond the scope of a traditional People role.

Responsibilities:

• Serve as the primary People contact for front-line/property teams across multiple U.S. locations, driving both people and business outcomes
• Build deep, trusted relationships with on-site leaders and teams through consistent in-person engagement and visibility
• Own and lead employee relations end-to-end, including complex investigations, conflict resolution, and risk mitigation with sound judgment and business alignment
• Act as a coach and thought partner to front-line/property leaders, elevating their ability to manage performance, drive accountability, and lead high-performing teams
• Drive performance management at scale, ensuring clear expectations, consistent feedback, and strong follow-through across properties
• Step into operational environments when needed to observe, assess, and directly support teams in improving execution, structure, and team effectiveness
• Lead and execute key People initiatives (onboarding, training, engagement, retention strategies), while continuously identifying opportunities for improvement
• Own onboarding strategy and execution for all front-line/property employees, ensuring new hires ramp quickly and are set up for success from Day 1
• Ensure full compliance with federal, state, and local employment laws, while balancing risk with practical business needs
• Partner cross-functionally with Recruiting, Payroll, and Operations to drive alignment and seamless execution across the employee lifecycle
• Analyze trends across properties (turnover, engagement, performance) and proactively translate insights into action plans
• Reinforce and operationalize company culture, values, and service standards across all teams

Ideal Background:

• 5+ years of progressive HR/People experience, with a strong emphasis on multi-site, hospitality, property management, or field-based environments
• This role requires a minimum of 4 days per week on-site across our properties, with travel between locations as needed
• Willingness and ability to travel out of state as we grow into new markets
• Proven ability to operate autonomously and lead beyond scope, taking ownership of both people and operational challenges
• Deep expertise in employee relations, including complex investigations and high-stakes decision-making
• Demonstrated experience coaching and influencing front-line and mid-level leaders
• Comfortable in fast-paced, high-growth environments with shifting priorities
• Strong knowledge of multi-state employment laws and best practices
• Excellent communication skills with a direct, confident, and solutions-oriented approach
• Highly organized with strong execution and follow-through

What Success Looks Like:

• Trusted partner to property leaders, with strong credibility and influence across teams
• Proactive ownership of challenges, problems are identified early and solved effectively
• Improved team performance through stronger leadership, accountability, and structure
• Consistent, compliant, and high-quality handling of employee relations matters
• Faster onboarding ramp and increased new hire success
• Increased manager capability in handling people and performance challenges independently
• Positive impact on engagement, retention, and overall team culture
• Ability to step into ambiguity, take control, and drive results without needing direction

Additional Information:

Benefits:

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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Responsibilities

• Lead the implementation and maintenance of the project's document control system and Common Data Environment (CDE).
• Manage the review and approval cycles for technical submittals, RFIs (Requests for Information), and design deliverables (Concept to IFC).
• Ensure rigorous version control to prevent the use of obsolete drawings or documents on-site or by consultants.
• Generate regular status reports on document turnaround times, pending approvals, and submittal registers for MIS reporting.
• Administer user access, folder structures, and metadata tagging in accordance with ISO 19650 or project-specific standards.
• Consolidate and audit all 'As-Built' documentation and commissioning records for final handover to Facilities Management (FM).

Key Requirements

• CAN-DO attitude and GTD (Get Things Done) mindset.
• Ensure 100% accuracy in document filing and distribution to avoid technical errors on-site.
• Maintain zero tolerance for undocumented decisions or unrecorded design changes.
• Enforce strict turnaround times for document reviews across all stakeholders.

Requirements

• Related Diploma, Certificate or Degree.
• Min: 5 Years Max: 8+ Years.
• Languages Required: English.

Computer and Software Proficiency

• CDE Platforms (Aconex, BIM 360, Procore, or similar)
• AutoCAD.
• Knowledge of BIM standards (e.g., ISO 19650, PAS 1192) and LOD specifications.
• MS Project.
• Advanced MS Office (Excel, Word).

Why Join Flow? Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East. Competitive compensation & benefits. A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

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Responsibilities

• Assist in marketing efforts to attract and retain residents.
• Conduct property tours and promote units to prospective residents.
• Assist in managing lease applications, renewals, and move-ins/move-outs.
• Ensure all leasing paperwork is completed accurately and efficiently.
• May assist in-person leasing and marketing efforts to achieve the property's revenue and occupancy goals.
• Participate and assist team efforts to elevate the resident experience and maximize building revenues.

Resident Relations

• Manage Flow's Resident Experience Team.
• Respond to resident inquiries, concerns, and complaints in a professional and timely manner.
• Maintain regular communication with residents and proactively address residents' concerns to maintain an elevated resident experience.
• Support community events and initiatives to foster positive resident engagement.
• Assist in enforcing property rules and policies to ensure a safe and harmonious environment.

Financial Management

• Assist in the collection of rent payments, security deposits, and other fees.
• Follow up on delinquent accounts and coordinate with the Community Manager on rent collection efforts.
• Prepare and submit daily, weekly, and monthly financial reports as required.
• Accurately enter all approved bills into the property accounting system.

Property Operations

• Support the Community Manager with managing maintenance requests and ensuring timely completion.
• Conduct property inspections to maintain curb appeal, safety standards, and compliance with regulations.
• Coordinate with vendors and contractors for property-related services.

Administrative Support

• Maintain accurate records of resident information, leasing agreements, and financial documentation.
• Assist with managing budgets, monitoring expenses, and identifying cost-saving opportunities.
• Support compliance with Fair Housing laws, local, state, and federal regulations.

Ideal Background

• Bachelor's Degree or equivalent experience.
• 2+ years of experience in property management, leasing, or customer service with a preference for Class A high-rise multifamily.
• Experience with sales, marketing, and financial data.
• Proficiency in computer software including but not limited to G-Suite and Microsoft Office (Excel, Word).
• Experience with Yardi, Payscan, Rent Cafe, Commercial Cafe, and Bluemoon preferred.

Additional Information Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life).
• Paid time off and 13 paid holidays.
• 401(k) retirement plan.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Access to HSA-compatible plans.
• Pre-tax commuter benefits.
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings.

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Key responsibilities include cross collaboration, addressing guest and/or resident inquiries and concerns, and managing administrative tasks such as paperwork organization and report preparation. The ideal candidate possesses strong communication skills, attention to detail, and the ability to multitask effectively in a dynamic setting.

Benefits include fully employer-paid benefits (Medical/Dental/Vision/Disability/Life), paid time off and 13 paid holidays, 401(k) retirement plan, Healthcare and Dependent Care Flexible Spending Accounts (FSAs), pre-tax commuter benefits, Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings.

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Key Responsibilities

• Own financial reporting for the UAE business, ensuring accuracy, timeliness, and completeness.
• Lead budgeting and forecasting processes, working closely with leadership.
• Track performance against budgets and provide clear, actionable insights.
• Manage day-to-day accounting including journal entries, reconciliations, and financial records.
• Prepare and file all required tax returns (including VAT and corporate tax), ensuring full compliance with UAE regulations.
• Ensure compliance with all local financial, regulatory, and statutory requirements.
• Manage cash flow, liquidity, and working capital across the business.
• Coordinate with external accountants, auditors, and advisors where required.
• Establish and maintain financial controls, systems, and processes.
• Support deal teams with financial analysis and underwriting where needed.
• Drive cost discipline and ensure efficient use of capital.

Background & Experience

• 6–10+ years of experience in finance and accounting roles.
• Strong technical accounting foundation.
• Experience managing full set of books and financials records.
• Experience with tax filings and regulatory compliance (VAT and corporate tax).
• Experience in real estate, hospitality, or asset-heavy businesses is preferred.
• Strong experience with budgeting, forecasting, and financial reporting.
• Comfortable operating in lean environments with full ownership of the finance function.

What We Are Looking For

• High ownership and accountability.
• Willingness to operate at both strategic and executional levels.
• Detail-oriented, with a high standard for accuracy and control.
• Structured, disciplined, and reliable.
• Practical and solutions-oriented.
• Low ego, hands-on, and collaborative.
• Comfortable operating in a fast-paced, high-growth environment.

Additional Information Why Join Flow? Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East. Competitive compensation & benefits. A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

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Responsibilities

• Drive leasing efforts: Engage, qualify, and convert leads into signed leases, ensuring high occupancy rates.
• Work tirelessly: Be available evenings, weekends, and holidays to accommodate prospective residents' schedules.
• Be tech-savvy: Utilize CRMs, Excel, WhatsApp, Slack, VOIP systems, and email efficiently to manage leads and track leasing performance.
• Master the details: Capture and manage data under pressure, ensuring accurate and organized record-keeping.
• Deliver an outstanding experience: Provide best-in-class customer service to prospects and current residents from diverse cultural backgrounds.
• Be a brand ambassador: Represent Flow’s values by engaging with the community, attending events, and fostering a sense of belonging.
• Understand the legal side: Experience with EJAR is a plus, as you’ll be involved in the leasing process compliance.

Ideal Background

• Minimum 3 years of experience in sales or customer service.
• Experience leasing property is an advantage.
• Experience in Saudi Arabia is an advantage.
• Candidate must be physically located in Saudi Arabia.
• Hardworking & relentless: You thrive under pressure and are willing to put in the hours to get the job done.
• Tech-proficient: You have experience working with multiple systems, capturing data in CRMs, and using tools like WhatsApp, Slack, and VOIP systems to manage communications effectively.
• Sales-oriented: Background in software sales or a related high-touch sales role is a plus.
• Detail-driven: You can juggle multiple priorities without dropping the ball.
• Fluent in English: Exceptional spoken and written communication skills are a must.
• Charismatic & engaging: You have strong presentation skills and can connect with clients from all cultures and backgrounds.
• Active lifestyle enthusiast: Passion for sports, wellness, yoga, fitness, or similar interests is a strong cultural fit with Flow’s brand.
• Ability to drive: A valid driver's license is required.
• Ability to work across multiple sites: Flexibility to travel between different Flow locations as needed.

Additional Information Why Join Flow? Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East. Competitive compensation & benefits. A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

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Key responsibilities include:

• Operational & Financial Management: Foster a welcoming and engaged community, ensure high levels of resident satisfaction, respond promptly and professionally to resident inquiries, complaints, and requests, implement strategies to enhance neighbour retention and long-term occupancy, and organise community initiatives that strengthen engagement and create a sense of belonging.

• Resident Experience & Community Building: Foster a welcoming and engaged community, ensure high levels of resident satisfaction, respond promptly and professionally to resident inquiries, complaints, and requests, implement strategies to enhance neighbour retention and long-term occupancy, and organise community initiatives that strengthen engagement and create a sense of belonging.

• Leadership & Team Development: Recruit, train, and lead a high-performing team dedicated to exceptional service, set clear goals, performance metrics, and accountability measures for the team, and cultivate a culture of ownership, urgency, and high standards across the team.

• Market Positioning & Strategy: Stay ahead of market trends, competitor activity, and customer needs, develop and implement strategies to drive occupancy, revenue growth, and brand positioning, and work closely with marketing and leasing teams to refine campaigns and drive demand.

Ideal background includes 5+ years of experience in property management, proven expertise in the hospitality industry, strong leadership and team management experience, deep understanding of customer service, property operations, and financial management, excellent communication and problem-solving skills, experience working with expatriates, corporate clients, and a diverse resident base, and ability to thrive in a fast-paced, high-growth environment.

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You will handle a variety of tour and inspection types , including Open Home, Private, and Occupied Tours , and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors.

Responsibilities:

• Own and manage all tours and inspections scheduling operations in designated U.S. markets
• Monitor new listings and ensure Open Home tours are scheduled within 2 days of publication
• Coordinate multiple types of tours & Inspections (Open Home, Private, Occupied, and Virtual) while aligning with peak time windows and lead preferences
• Manually add and invite leads from various platforms (Zillow, Apartments.com, Zumper, etc.) to scheduled tours & Inspections
• Collaborate with internal and external tour & Inspections hosts, ensuring they have full tour context and access instructions
• Capture and manage potential resident attendance and interest data from each tour
• Ensure accurate and timely tour follow-ups by triggering internal support tickets
• React promptly to tour feedback and report urgent issues on Slack for resolution
• Schedule inspections through an automated bidding system (1099 tour hosts, Showami, or Inspectify)
• Maintain strong adherence to SLAs, with quick lead response and tour resolution timelines

Requirements:

• 1–3 years of experience in operations, scheduling, or customer service (real estate experience is a plus)
• Strong communication and coordination skills
• Experience working remotely and independently
• Comfortable with Google Workspace, Slack, and calendar-based task management

Nice to Have:

• Familiarity with real estate platforms (Zillow, Showami, Apartments.com)
• Prior experience with property management or scheduling field service teams
• Bilingual (English/Spanish)

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