Join our team as an FP&A Analyst and play a central part in driving the company's financial planning, budgeting, and performance analysis. You will transform raw data into actionable insights through robust financial modeling and collaborative reporting.

Responsibilities

• Create and maintain monthly, quarterly and yearly financial and reporting presentations for senior management.
• Assist in developing financial forecasting models and creating annual budgets.
• Partner with all department heads to review actual versus budget performance, track and report KPIs by analyzing the results and providing recommendations.
• Analyze pricing strategies to optimize sales and profit margins.
• Develop ad-hoc reports and projects as needed.

Requirements

• 4+ years' experience in finance role, retail or toy industry preferred.
• Retail/Toy Expertise: Understanding of margin analysis including Gross-to-Net calculations (allowances, rebates, and freight-out).
• Pricing & Margin Analysis.
• Must be flexible, open to new direction and willing to receive feedback.
• Expert proficiency in Excel (VBA/Power Query preferred) and PowerPoint for executive-level financial presentations.
• Proficiency in ERP systems (e.g., NetSuite, SAP, or Microsoft Dynamics) and BI tools (e.g., Tableau or Power BI) for data visualization.
• Analytical, critical thinking skills and attention to detail.
• Excellent communication, time management and organizational skills.
• Willing to collaborate with others and promote a positive work environment.

What we're looking for

This position requires a strong background in financial planning and analysis with a specific focus on consumer goods or wholesale distribution.

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As a Commercial Finance Manager, you will develop and implement financial models to support strategic decision-making, commercial planning, and growth initiatives. You will analyse sales performance, revenue streams, and market trends, identifying key profitability drivers and opportunities for expansion. You will provide commercial insights and recommendations to senior stakeholders to optimise business performance.

Responsibilities:

• Develop and implement financial models to support strategic decision-making, commercial planning, and growth initiatives.
• Analyse sales performance, revenue streams, and market trends, identifying key profitability drivers and opportunities for expansion.
• Provide commercial insights and recommendations to senior stakeholders to optimise business performance.
• Support and enhance budgeting, forecasting, and variance analysis to drive financial accountability and operational efficiency.
• Partner with Sales, Marketing, and Operations teams to optimise pricing strategies, improve unit economics, and maximise commercial success.
• Prepare detailed financial reports and presentations, translating complex data into clear, actionable insights for the leadership team.

Requirements:

• Proven experience as a Commercial Finance Manager or in a similar role, ideally within consumer goods, retail, or entertainment.
• Strong proven financial modelling, sales forecasting, and commercial analysis expertise.
• Passionate about using data to drive strategic business decisions and enhance profitability.
• Exceptional communication and business partnering skills, able to collaborate effectively across departments.
• Highly adaptable and agile, thriving in a fast-growing, evolving business environment while managing multiple priorities.
• Advanced Excel skills with experience building accurate financial models from scratch; experience with SAP, Power BI, or other reporting tools is a plus.
• A problem solver with a commercial mindset, able to translate complex financial data into strategic recommendations.
• Confident, proactive, and detail-oriented, with the ability to challenge and influence stakeholders at all levels.
• Experience with ERP systems (e.g., Business Central, SAP, Oracle) and other financial software applications.
• A professional finance qualification with proven post-qualification experience in FP&A and or Commercial Finance.

Why Tonies?

• Flexibility – Hybrid working with two days in the London office, up to 30 days working abroad, and Summer Hours (June-August).
• Time Away – 30 days annual leave + bank holidays, 3 Wellbeing Days, paid sick leave, bereavement leave, volunteering day plus bank holiday swaps and more.
• Health & Wellbeing – Private medical insurance via Vitality, mental health support with our Employee Assistance Program, life assurance (4x salary), free Calm subscription, Specsavers eye test voucher, lunch on Tasty Tuesday and more.
• Financial & Career Growth – Competitive salary, pension match up to 4%, £200 learning & development budget, and Babbel subscription.
• Family & Lifestyle Perks – Enhanced maternity & paternity leave, Tonies gifts for major life events, and exclusive staff discounts.

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You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience. Contributing to a positive environment where each visit goes beyond a transaction is key.

Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.

As a trainee manager, you will work with the store manager to assess progress towards objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.

Our business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit.

Key Responsibilities

• Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.

• Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.

• Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.

• Delegating to your management team in order to achieve the needs of the customer and the store.

• Out-of-the-box thinking to achieve success whilst innovating and collaborating with your team.

• Contribute to managing the store's finances by assisting in setting annual budgets, driving sales, and understanding how to control staffing levels and stock to meet customer needs.

• Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.

• Develop relationships within your local community to enhance your customer's experience when they come into your store.

• Actively engage in personal development by utilising training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.

• Creating and facilitating a shopping experience that encourages your team to consistently make their customers' day - With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.

Skills, Knowledge & Expertise

Customer Service: A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service.

Management Skills: Able to navigate difficult conversations, set and manage expectations, and support your management team.

Teamwork: Consistently leading by example on the shop floor, working with your team to achieve your goals, and maintaining a positive and supportive work environment, through the development of your team.

Communication: Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.

Benefits

• 50% discount on Lush products

• Profit-based bonus

• Paid day off for your birthday

• Employee assistance programme

• A progressive work environment that celebrates diversity

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Responsibilities:

• Ensure the shop floor is fully replenished with stock and testers at the start and end of each shift.
• Monitor and log tester usage weekly; order replacements as needed.
• Maintain a tidy, organized, and easily navigable stockroom.

Inventory Control:

• Process all deliveries accurately and promptly.
• Complete weekly cycle counts on a rolling 4-week basis; report discrepancies to the Stock Manager and Boutique Manager.
• Assist with managing expired products and write-offs in compliance with company policy.
• Support transfers, recalls, and stockroom moves for new product launches.

Event Support:

• Organize and manage event collateral; ensure timely setup and replenishment during events.

Compliance & Documentation:

• Keep all paperwork organized and filed efficiently.
• Implement and maintain best practices in line with company stockroom guidelines.
• Adhere to health and safety standards when lifting and handling products.

Communication & Teamwork:

• Communicate stock issues and low inventory levels promptly to management.
• Respond professionally to inquiries regarding stockroom processes.
• Support team members to ensure effective collaboration and smooth operations.

Requirements:

• Ability to lift and carry boxes up to 40 lbs and climb two flights of stairs.
• Strong organizational and time-management skills.
• Basic computer skills and familiarity with inventory management systems.
• Attention to detail and accuracy in handling stock and paperwork.
• Flexibility to adapt to changing priorities and assist on the sales floor during peak times.
• Excellent communication skills and a proactive approach to problem-solving.

Additional Information:

• Part-time position; availability on shipment days and occasional weekends required.
• Training provided to ensure compliance with company standards and operational knowledge.

Benefits:

• Generous staff discount to use on all products
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
• Paid Time Off

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Key responsibilities include:

• Driving financial results in store to meet and exceed plan, including Key Performance Indicators (KPI's) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
• Communicating and managing agreed goals
• Being a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines
• Managing customer queries, through the use of sound judgement and achieving positive outcomes
• Building partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
• Taking every opportunity to extend exceptional customer service beyond the in-store experience
• Proactively anticipating staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff
• Determining individual and team sales targets to meet and exceed plan
• Analysing business performance and proactively planning strategy within day-to-day business and events
• Consistently promoting the Tilbury Touch to the team and customers
• Leading by example always to promote the Tilbury Touch and exceptional customer service
• Creating and maintaining an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
• Ensuring that the counter is 'customer ready' from open to close of business
• Maintaining the required inventory levels and accurate stock files
• Implementing visual merchandising, new launch displays and collateral placement as directed by the marketing team
• Maintaining technology on counter
• Raising operational issues for resolution in a timely manner
• Establishing and developing a cooperative and mutually respectful relationship with the store retail operations team
• Scheduling team to optimize coverage according to customer flow
• Maintaining excellent counter hygiene standards
• Maintaining the store standards and policies at all times

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Your Impact

• Manage innovative and engaging social media campaigns
• Ideate social media content buckets and creative
• Post content to all social media channels
• Facilitate community management on all social media channels
• Build out content calendars and create a timeline for each campaign
• Write creative copy and adjust voice/tone as needed
• Administer reporting and analytics

Requirements

Your Experience

• 2-3 years of experience working within the social media space, preferably within an agency environment
• Experience working across social campaigns in consumer brands or entertainment
• Experience posting on all platforms, as well as best practices for each (TikTok, Instagram, Facebook, Twitter/X, Reddit)
• Ability to juggle multiple tasks and still meet deadlines
• Strong copywriting skills
• Excellent interpersonal and client communication/presentation skills
• Ability to collaborate and work as part of a team

Your Availability

• M-F: 9am-6pm PST - Remote Home office Position

Benefits

• Salary: $27,000-35,000 MXN Monthly (based on experience) Gross (before taxes)
• Law Benefits.
• 2 days off.

After 3 months of employment:

• Medical expenses insurance.
• Saving funds.
• Grocery tickets

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