Charlotte Tilbury Beauty is a global beauty company that has revolutionised the face of the beauty industry by de-coding makeup applications for everyone, everywhere.

We are seeking a talented Global Product Marketing Manager to join our team in London. As a Global Product Marketing Manager, you will be responsible for leading a selection of makeup projects, fuelling the strategy of the category and some of Charlotte Tilbury's hero franchises, and enabling the creation of ground-breaking new global product innovation for the brand and beyond.

Responsibilities

Product Innovation

• Identify category gaps and growth opportunities through excellence in data and insight analysis
• Leverage portfolio, market, competitor, customer, trend, and regional insights to shape innovation and calendar strategies, driving Category, Franchise, and Brand growth

Product Concepting & Narrative

• Develop and write compelling product concepts, positioning, taglines, and storytelling that align with brand priorities and strengthen long-term franchise strategy
• Translate insights and objectives into clear, impactive narratives, creating breakthrough, best-in-class makeup products

The Marketing Lens of Product Innovation

• Partner closely with NPD and artists to shape consumer-relevant formulas, packaging, ingredient stories, shade ranges, claims and price point, while championing Charlotte's vision

Consumer Appeal & Commerciality

• Develop USPs, claims, and messaging hierarchy for our products & franchises to inspire, differentiate and maximize campaign impact
• Craft initial campaign big ideas: Create culturally resonant campaign thought starters for the campaign and copy teams, that unite artistry, insights, and emotional storytelling to bring Charlotte's vision to life

Portfolio Strategy & Optimisation

• Optimize the portfolio navigation: Ensure our products are easy to choose and shop both online and in-store, through crystal clear messaging and flawless VM execution
• Core Portfolio: Support the category's launch and core repush strategy, ensuring that all hero products are supported throughout the year and cross selling is encouraged

Who You Will Work With

The role will work closely with Global NPD, Global Campaigns Marketing, Visual Merchandising, Copy, Portfolio, Insights, Pro Artistry and Regional Marketing teams.

About You

• Experience in Beauty required (ideally Makeup)
• Extensive and proven experience in Global Marketing (3+ years), including product concepting, and ideally product development
• Passionate storyteller who can bring ideas to life with confidence, balancing aesthetic, and data excellence (Excel and PowerPoint superstar)
• Excellent verbal and written communication skills
• Exceptional knowledge of all things beauty/fashion and an avid follower of relevant news, trends, social media (tik tok native), influencers etc.
• Insight driven decision making – balancing art with commerce
• Entrepreneurial mindset: resilient, tenacious, confident self-starter and innovative problem solver who can flourish in a fast-paced environment and adjust work course according to business needs and priorities
• Impeccable organisational skills and desire to participate in building efficient processes and workstreams supporting business fast growth
• Team player and builder: ability to build strong, trustworthy, working relationships
• Results orientated with an impeccable work ethic
• Initiative-taking and ambitious with a positive 'can-do' attitude

Why Join Us

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and perks

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Part time - 32 hours a week, permanent contract

As a Skincare Specialist at Charlotte Tilbury Beauty, you will play a key role in driving overall performance across our Skincare Category. Your primary responsibility will be to ensure that every customer receives an exceptional Skincare experience, with a focus on enhancing and impacting existing revenue streams.

Key Responsibilities:

• Delivering treatments and exceptional client care, you will lead the deployment of all skincare experiences with customers, engaging them in our brand journey and driving productivity within the category.
• Understand and embed the Magic of Charlotte Tilbury skincare with an elevated expertise in the category.
• Proactively contribute to the brand's growth within the Skincare market, being the ultimate Charlotte Tilbury Skincare ambassador.
• Achieve sales targets, with a Skincare first mindset.
• Proactively link sell across product categories, to increase average transaction value (ATV) and average transaction units (AUS).
• Creating exceptional experiences for our customers which are authentic and tailored to their personal needs.
• Play an integral part in building Charlotte Tilbury Clientelling through book backs and data capture.
• Achieve service targets within our mystery shopping program with a laser focus on skin services, product knowledge & introduction.
• Accelerate overall performance within the skin category both independently and across the total team through a robust coaching program.

Requirements:

• Completed NVQ Level 3
• Willing to go the extra mile to ensure customer leaves having received the very best luxury Skincare service.
• Driven, and results-oriented, seeking out ways to continually grow the business through Skin Events and Spa Masterclasses.
• Self-confident, able to approach and engage with customers at ease, using strong selling skills.
• Immaculately groomed and presented, embodying the brand values that customers have come to identify with Charlotte Tilbury.
• Target-focused and results-driven through strong commercial awareness and understanding of how to build capability to drive growth.
• Experience working within the beauty industry.
• Clear, consistent, and motivational communication style.
• Excellent presentation skills.
• Strong interpersonal skill with an independent and proactive working style.
• Strong people focus with a passion for developing teams.
• Effective communicator, both written and verbal.
• Personable and approachable, able to build rapport quickly and ability to influence others.
• Self-starter, able to motivate oneself and others.

Benefits:

• Structured induction programme – Charlotte’s Magic Academy.
• Structured career development.
• Exclusive launches of our incredible products before anyone else.
• Access to Tilbury Treats – our very own rewards platform.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

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Reporting to the Senior Retail Operations Manager, the Retail Store Maintenance Coordinator acts as the key link between Head Office and the Charlotte Tilbury store network, ensuring excellent operational and maintenance standards across the UK and AUS regions.

Working closely with the Retail Operations, VM and Store Design teams and relevant suppliers, the role ensures all stores are maintained and presented to brand standards.

The coordinator provides hands-on support to stores across all channels and the wider Retail team, contributing to maintenance and operational projects that drive brand standards, efficiency, customer shoppability and experience.

In this role, you will:

• Manage the relationship with the appointed maintenance provider, VM and Store Design suppliers, ensuring all jobs are completed within agreed service level agreements (SLAs) and that purchase orders are raised in line with approval processes.

• Ensure new stores are added to the maintenance programme following the completion of their warranty period.

• Support compliance with all health and safety, statutory, and landlord requirements across the store estate.

• Partner closely with Store Design to develop and maintain comprehensive store profiles, improving efficiency and consistency across the estate.

• Partner closely with the VM team and Retail Operations Manager to ensure stores are operationally ready for seasonal campaigns.

• Act as a key point of contact across Retail, VM, and Store Design, liaising directly with suppliers to ensure stores meet brand, operational, and visual standards.

• Support the Retail Operations and Maintenance teams in the development and delivery of effective maintenance strategies across all channels.

• Support the planning and execution of all planned preventative maintenance (PPM) and reactive maintenance across the UK and AUS regions.

• Support in raising Retail Operations purchase orders via NetSuite and cost control and accurate financial tracking, aligned to maintenance budgets.

• Support the Retail Operations Manager and Project teams in consolidating, implementing, and maintaining the Retail Operations Manual, ensuring information remains accurate and up to date.

• Act as a conduit for store feedback by assisting in the management of the Retail Support inbox and escalating recurring issues or risks, while also coordinating contractor access, permits, and site readiness.

• Partner closely with the Visual Merchandising (VM) team to ensure store environments support VM guidelines and seasonal campaigns by identifying and prioritising corrective action for maintenance issues.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

• We're a hybrid model with flexibility, allowing you to work how best suits you.

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

• Financial security and planning with our pension and life assurance for all.

• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

• And not to forget our generous product discount and gifting!

About you

• You have demonstrable experience in a similar role within Retail Store Maintenance.

• Experience liaising with cross-functional teams including VM and Store Design, with strong communication skills and the ability to collaborate effectively with VM, Store Design and the Retail Operations team.

• Well-organised, process-driven and logical thinker, who can coordinate multiple stakeholders with ease both internally and externally.

• An excellent communicator: confident, a proactive problem solver, you are comfortable working to pace and can ruthlessly prioritise changing priorities.

• You have exceptional organisational skills and are customer-centric!

• Keen eye for detail with the ability to assess store environments with a VM-informed perspective.

• You have good capability to ensure maintenance work aligns with original design intent and luxury finishes.

• Strong grasp of statutory maintenance requirements such as fire safety, asbestos management and electrical compliance; with the ability to benchmark quotes, negotiate SLAs and monitor performance.

• You are a self-starter, with the ability to work independently as well as part of a team to collaborate and drive team success!

• You are super confident using the MS Suite, and have a limitless and non-defeatist mindset!

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We're a global beauty company that has revolutionised the face of the industry by de-coding makeup applications for everyone, everywhere. Our easy-to-use, easy-to-choose, easy-to-gift range has broken records across countries, channels, and categories.

Job Title: Senior Project and Events Manager

We're looking for a strategic and hands-on Senior Project Manager to join our UK Leadership Team and report directly to the GM. You'll lead the end-to-end planning, coordination, and operational delivery of key cross-functional strategic projects and events, spanning tech, commercial, VM, store design, marketing, retail, operations, and education.

Responsibilities

• Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination.

• Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIS with stakeholders for each activation and operational project, and ensure clear process & accountability mapping.

• Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption.

• Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution.

• Budget Governance: Own budget management processes across all functions, ensuring timely reviews, and approvals are met within given timeframes.

Event & Activation Management

• Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities.

• Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities.

• Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals.

Reporting Relationships

• Reporting directly into the GM of the region

• Dotted line to full regional SLT

• Member of UK/PP/ANZ Lead team

• Closely collaborates with full UK cross-functional team

• Collaborates with the Global Marketing function

• Collaborates with Global Tech & Transformation teams

Requirements

• Proven experience in event management and retail operations within beauty, fashion, or luxury sectors.

• Previous senior project management experience

• Strong project management skills (tools like Asana, Monday.com).

• Financial acumen and governance discipline.

• Excellent stakeholder management and communication skills.

• Knowledge of H&S compliance, permits, and risk assessments.

• Ability to thrive in fast-paced, ambiguous environments.

Benefits

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

• We're a hybrid model with flexibility, allowing you to work how best suits you.

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

• Financial security and planning with our pension and life assurance for all.

• Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues.

• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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Role Accountabilities:

• Establish and maintain strong external relationships at all levels cross-functionally, to maintain collaborative ways of working and ensure the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.
• Contribute to retail and net forecasting, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
• Lead on monthly ordering cycles owning the ordering and shipments process, working cross-collaboratively with Supply Chain and working closely with demand planners to ensure accuracy.
• Support on conducting successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility and support with Buying and Merchandising teams.
• Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Ensure accurate forecasting for NPD and core lines, proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.
• Support the development and training of the wider team, sharing expertise and driving relationship management.
• Work closely with cross-functional internal teams – Marketing, Visual Merchandising, PR, Education to create and deliver joint business plans, strong activations of key NPD and Marketing moments and eventing.
• Build strong working relationships with our fabulous Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.

Requirements:

• Extensive and proven experience as a National Account Manager, ideally within the Beauty/Luxury/Fashion industries.
• Highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges, and passionate about working in the Beauty industry.
• Excellent numerical and analytical skills with an eye for detail and rigour.
• Results orientated & proactively solution driven.
• Structured and organised, but comfortable working with ambiguity, in a fast-paced and ever-evolving environment.
• Appetite for learning and development.
• Excellent relationship building and communication skills.
• Proven experience in negotiating.
• Advanced Excel and PowerPoint skills.

Benefits:

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you x3 days in the office.
• 30 days holiday.
• Inclusive parental leave policy that supports throughout their parenting and journey.
• And not to forget our generous product discount and gifting!
• Medical Insurance provided

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The UK & EMEA Benefits Manager will support the design, implementation, and governance of employee benefits programs across the UK and EMEA. They will manage the full benefit lifecycle from implementation to renewal and ongoing support and administration.

Responsibilities

• Design & Implementation: Input into the UK and EMEA benefits strategy in alignment with our global reward principles. Benchmark benefits programs to ensure competitiveness and cost-effectiveness across regions. Partner with local HR teams to tailor benefits offerings to regional needs while maintaining global consistency.

• Governance & Compliance: Ensure all benefits programs comply with local legislation and regulatory requirements. Maintain accurate documentation and audit processes for benefits administration.

• Vendor Management: Manage relationships with benefits providers, brokers, and consultants. Negotiate contracts and monitor service delivery to ensure high-quality employee experience.

• Employee Experience: Communicate benefits programs effectively to employees, ensuring clarity and engagement. Act as a subject matter expert for benefits-related queries across international markets.

• Data & Reporting: Monitor benefits utilization and costs, providing insights and recommendations for optimization. Prepare regular reports for leadership on benefits performance and trends.

• Project management: Collaborate on global reward initiatives such as policy development, Gender pay gap reporting, mobility and harmonization projects. Provide project management support for reward-related programs, ensuring timely delivery and stakeholder alignment. Contribute to continuous improvement of reward processes and systems.

• Administration and Support: Optimize Benefits administration and support. Partner and support the broader People team.

About you

• Proven experience in managing international benefits programs across multiple countries.

• Strong knowledge of global benefits trends and local compliance requirements.

• Excellent stakeholder management and communication skills.

• Analytical mindset with ability to interpret data and drive decisions.

• Experience in vendor management and contract negotiation.

• Ability to work in a fast-paced, dynamic environment with a luxury brand ethos.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

• We're a hybrid model with flexibility, allowing you to work how best suits you.

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

• Financial security and planning with our pension and life assurance for all.

• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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Key Responsibilities:

• Work at a fast pace to achieve and exceed KPIs
• Establish strong relationships with team members and management, contributing to a collaborative work environment
• Promote high-quality artistic talent and deliver an impeccable customer experience
• Adapt easily to activities, clients, and opportunities to achieve outstanding success
• Maintain the company's image standards: know what is expected and enjoy showing it

Ideal Candidate:

• Previous experience as a Sales Advisor in an accelerated environment, such as beauty, retail, or FMCG
• Aspiration to be part of our growing beauty brand
• Experience in makeup application and ability to adapt style to different clients with varying needs
• Positive attitude and limitless thinking that shines through your energy
• Flexibility to work in shifts, including early and late shifts

Why Join Us?

• Only be the best when prepared for success; we offer training on the job and the opportunity to attend the Magical Academy of Charlotte, where dreams come true
• Opportunities to disrupt processes (in a positive way!) and have your voice heard
• Be part of a company that celebrates achievements and includes you
• Receive exclusive product launches before anyone else, plus a complete look from Charlotte Tilbury during your probation period
• Enjoy an incredible discount for staff

At Charlotte Tilbury Beauty, our mission is to empower everyone to be the most beautiful version of themselves. We celebrate and support this by hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives in our teams. By doing this, we serve our communities, customers, employees, and candidates better.

Charlotte Tilbury Beauty is a fast-paced and dynamic environment where agile minds who want to bring their best version and be part of our global #dreateam are key. Although we have requirements, our experience and history are simply a guide; we'd love to talk to candidates with more and less experience, as we believe the necessary skills are demonstrated.

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We are on the hunt for a Treasury and Credit Analyst to join our growing Group Finance team. As a Treasury and Credit Analyst supporting the Treasury and Credit Manager, you will play a crucial role in ensuring the efficient operation of the treasury and credit functions within Charlotte Tilbury.

Your responsibilities will include assisting with cash management, credit analysis, and financial reporting. You will work closely with the Treasury and Credit Manager to monitor cash flow, manage credit risk, and support the development and implementation of financial strategies.

This role requires strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Responsibilities

Cash Flow Management, Forecasting and Reporting

• Monitor daily cash balances across pooled and non-cash pooled bank accounts, escalating any unusual balances and/or transactions
• Prepare and analyse the Group's weekly actual cash reporting and rolling cash flow forecast, across multiple entities and currencies
• Actualise and maintain the forecast inputs for the Group Cash flow model, liaising with the respective internal function to ensure data is updated and accurate

Cash Pooling and Payment Planning

• Liaise with the Group Financial Shared Services team and align on funding requirements across pooled and non-cash pooled currencies, proposing funding recommendations which include selling and purchasing multiple foreign currencies and intercompany settlements
• Prepare payment request for intercompany settlements, currency purchases and any other irregular payment types (Dividend, Share Capital etc)

Bank Account Administration

• Administrate the Group's bank accounts primarily on HSBCnet and/or other banking platforms, maintaining / updating user access and permissions, liaise as directed with the banks on all bank related matters
• Ensure all internal and external banking documents, renewals, approvals and signatory requirements are planned in advance to ensure timely approval and execution

Share Capital, Dividend and Debt Management

• Administer any 3rd party Debt agreement, ensuring any reporting and compliance obligation are performed timely and interest and related charges are appropriate accounted

Credit Risk Management

• Support the preparation of any claims and/ or notification to the Groups credit insurers, ensuring accuracy and completeness of information
• Prepare monthly credit insurance declarations, track and reconcile credit insurance invoices and charges
• Work with regional teams and functions to support the preparation of credit limit extension requests, providing credit insurance insights and D&B ratings
• Support in preparation of Global ADR summary, leveraging on data and comments from regional teams

Other

• Provide recommendations for improvements to internal processes and accounting procedures
• Other ad-hoc tasks as required

Who you will work with

Reports to The Treasury & Credit Manager

About you

• Part qualified / studying towards Certified Treasury Professional (CTP)
• Demonstrable understanding of treasury fundamentals
• Proven relevant cash/ credit experience, working in a multi-currency environment
• Experience in Group Cash Pooling, intercompany process and group funding processes
• Experienced global bank account platform administration
• Strong bank relationship management capability
• Practical experience in managing periodic activities of 3rd party insurance companies and brokers providing coverage for uncollectible customer invoices is desirable
• Experience in managing global process development, credit, collections, and projects in an MNC environment is desirable
• Experience in the Luxury sector and/or FMCG is desirable
• Deadline oriented with a commitment to accuracy
• Good time management and organisational skills
• Keen attention to detail
• Independent thinker and driven to achieve best results
• Intermediate MS Excel and ERP systems skills. NetSuite experience is desirable
• Excellent communication skills
• Ability to prioritise and provide follow up in a fast-paced environment

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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You will identify new commercial opportunities and negotiate top-tier reciprocal support to effortlessly bring the Tilbury magic to life in stores and online. You should have a commercial mindset with a natural ability to achieve creative results and ambitious growth targets.

As a National Account Manager, you will:

Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposure.

Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams.

Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs.

Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified manner.

Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning.

Stay agile to react to retail trends and maximize opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate.

You will sit within our UK function, within our highly talented Commercial team. You will collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations, considering both customer acquisition and retention.

Regularly review implementation and performance against expectations. You will build strong working relationships with our Retail team, utilizing insights from the field and engaging the team in executing trading plans.

You have extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry, though open to other industries. You are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!

Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills. Proven experience in negotiating and excellent relationship-building and communication skills.

An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!

Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigor. Appetite for learning and development, recognizing the pace of change we are undergoing, and being a role model across all teams.

Ability to provide a macro-level view and understanding, form strategies, and quantify business impact. You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.

A self-starter with an entrepreneurial can-do spirit!

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Key responsibilities include: Establishing and maintaining amazing and collaborative relationships at all levels within your designated accounts Conducting successful commercial negotiations on terms, pricing, distribution, online real estate, and support packages Ensuring a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs Fully accountable on all net and retail sales forecasting for remit within the EU region Delivering limitless plans to maintain and drive #1 ranking in all categories Managing each account P&L, balancing investment with top-line opportunity Working closely with Operational Marketing, Visual Merchandising, PR, and Digital to create and deliver an annual plan for each retailer Onboarding and building out bespoke launch plans for new trading partners Being a visionary and supporting the development and performance of the EU Commercial team Supporting team members with clear progression pathways

As a Senior National Account Manager, you will report directly into our Commercial Director, Europe, and build collaborative relationships with key stakeholders, ensuring wider teams across the EU are consistently informed of regional decisions.

We're looking for someone with extensive experience as a Senior National Account Manager or National Account Manager, ideally within the beauty/luxury/fashion industry. You should be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry. You should also be a strong, natural people leader, motivated to see your team develop and grow.

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Your duties will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance metrics
• Leading and motivating a high-performing team through personal performance reviews, events with Tilbury Theatre, and general line management
• Creating and managing monthly schedules, budgets, and payroll forecasts, taking into account economic conditions
• Collaborating with partners and senior figures, ensuring compliance with brand guidelines and procedures
• Monitoring stock levels through sales management, audits, and inventory analysis, providing proactive advice to the Field Sales Manager on stock levels
• Managing personnel, including talent management and succession planning for the team
• Demonstrating integrity when dealing with complex personnel issues, adhering to personnel policies and procedures, and seeking guidance and advice when necessary
• Mastering end-to-end recruitment processes in your store, proactively recruiting top talent, and creating a magical application atmosphere for all interested parties
• Identifying training needs for the team in collaboration with the Field Training Manager and providing feedback on progress in areas with development potential
• Driving performance metrics in your area, expanding them to achieve market-leading results and maintain a position at number one
• Ensuring optimal customer experiences by incorporating the magical service method and promoting brand awareness through building lasting emotional connections with customers
• Mastering your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Acting entrepreneurially by proposing plans, events, and other free measures to increase business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits:

• We offer a structured induction program, Charlotte's Magic Academy. This exclusive and individually tailored induction trains all the skills you need to create exceptional customer experiences. In the first months of employment, it is supplemented by further training seminars. Thanks to the focus on the company's own art and trade, you gain a comprehensive understanding of our standards in the areas of makeup artistry and service.
• Structured career development - our experts from the industry support you and explore your learning potential and career goals together.
• You receive our incredible product launches exclusively before everyone else - and not just that, after completing the Charlotte's Magic Academy, you even get a complete Charlotte Tilbury look so you can perfectly represent the brand.
• Further fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We at Charlotte Tilbury love what we do and want to be the best at it. Dare to dream, make it happen, break all the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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Your main duties will include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through sharing and demonstrating product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, demonstrating a positive and cooperative approach towards work and colleagues, and assisting in maintaining an atmosphere of open and positive communication, professionalism, and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools, and testers throughout the day, and assisting with maintaining required inventory levels, including stock counts, rotation, and timely replenishment.

This role requires a sales-driven individual with experience in beauty and retail, who can reflect the brand values and customer base, and drive business in store through exceptional makeup artistry and customer service.

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The Sustainability Analyst develops and implements effective data collection methods and tools to support our reporting requirements both internally and externally. You are passionate about sustainability, understand the challenges and opportunities for businesses in this area, and want to use your skills in data management to support the Sustainability team in measuring and tracking performance of our Sustainability goals.

Key responsibilities include:

Develop, manage and organise sustainability data collection, analysis, and reporting methods for sustainability KPIs and initiatives. Create visual data dashboards for the team in Monday.com, Looker/Power BI to track performance or build spreadsheets that combine data from multiple sources. Ensure that Carbon data (Scope 1, 2 and 3) is prepared, accurate and formatted for regular submission to the parent company. Work to develop solutions to automate processes, increase data accuracy from different areas of the business and provide internal teams with regular updates of carbon emissions performance. Develop analytical models and scenarios for sustainability KPIs to support identification of sustainability projects, decision-making and provide teams with tangible benefits of their actions. Support the Sustainability team in having readily available and accurate data for use in supplier sustainability scorecards. Support Sustainability team in benchmarking activities against competitors and industry standards. Co-ordinate with internal teams and collect responses for external disclosures, preparing data that is accurate, meets the required standards and has the appropriate supporting documentation (CDP Climate, CDP Forests, CDP Water, EcoVadis, TCFD, SECR, Modern Slavery Statement, CBAM, CSRD, Retailer or Membership SAQs). Support the Sustainability team on projects such as research, data gathering and developing insights on Sustainability trends, risks and opportunities, identifying and assessing impact of existing and emerging sustainability regulations and with other tasks such as tailoring documents, policies and preparing presentations for the Sustainable Business Committee and Supplier meetings.

To be successful in this role, you will need:

Good understanding of sustainability data and GHG reporting, ideally with some experience of compiling, reviewing and analysing environmental sustainability data such as Scope 3 emissions and Product Carbon footprints. Strong numerical skills and advanced Excel skills, confident with manipulating large data sets (Charts, Tables, Lookups, Conditional Formatting, Automation). Confident with analysing data, an eye for detail, and the ability to identify hot spots, trends and anomalies. Skilled at visualising complex data to aid decision making and speak to the datasets for a range of audience. Experience of using data analytics and visualisation software (Tableau, Power BI, Looker). Good understanding and passion for sustainability, the challenges and opportunities, sustainability issues present for business (e.g., governance, environment, material use, supply chain and manufacturing, human rights and community relations). Awareness of ESG reporting standards and frameworks (GHG protocols, SBTi. CDP, GRI, TCFD, UN SDGs). Awareness of existing and emerging ESG regulations. Degree in a related subject with sustainability or ESG modules. Curious by nature with the appetite to learn, develop and use data to drive change. Good at building relationships and excellent communication skills. Excellent organisational and project management skills, able to prioritise, problem-solve and manage time effectively.

Nice to have:

Experience of Lifecycle analysis tools. Experience working in corporate sustainability in a Retail or FMCG business.

Join us and be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We offer a range of benefits, including:

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your furry friend to work with you on our allocated dog-friendly days and spaces. And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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Key responsibilities include working at a fast pace to achieve sales targets, adapting to change, and providing exceptional customer service. The successful candidate will be a positivity champion, able to think creatively and receive feedback positively.

As a Charlotte Tilbury Retail Artist, you will be expected to follow company grooming standards and be a true ambassador for the brand. You will work closely with the Retail Manager SEA and be part of a fast-paced environment.

If you are passionate about beauty, love working with customers, and are a team player, this could be the perfect role for you.

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You'll be responsible for evoking exceptional prestige with our key retail partners, identifying new opportunities for the acceleration of our brand, while enticing new customers to discover the magic of Charlotte Tilbury.

Key Responsibilities:

• Drive ambitious, profitable and sustainable growth to the business in Southeast Asia and India
• Create, shape and execute a strategic plan to achieve sales targets and allure new customers to discover the magic of Charlotte Tilbury
• Build and maintain strong, long-lasting relationships to foster #1 status with our key retail partners
• Work in partnership with Retail, Marketing & Visual Merchandising, Finance and Operations to ensure a cohesive Charlotte Tilbury experience
• Define, negotiate and execute revolutionary joint business plans that entice new customers to discover the magic of Charlotte Tilbury
• Deliver a distinctive experience instore and online to drive purchase and loyalty
• Tightly manage each account business from budgeting and forecasting through stock management to performance and ROI tracking
• Manage a team of Senior Sales and Retail Manager and Trainer; inspiring their development and growth through coaching and expert leadership
• Accurately forecasting future sales and forming sales plans to adapt to in the marketplace

Reporting Relationships:

• Reporting to Brand Director SEA

Key Selection Criteria:

• More than 8 years in Sales and retail position within beauty, FMCG or retail is desirable
• Experienced in devising and implementing strategic plans with creative flair (ideally within beauty or retail)
• You're ambitious and results focused with proven delivery of Growth and ROI drivers
• Leadership - you are naturally mobilise others to deliver results (direct reports and other teams) through coaching & developing a high performing team
• You are a collaborative yet firm and confident negotiator
• You have a magnetic attraction – a natural networker
• Commercial or Financial acumen, you balance attention to detail with the big picture
• You clearly and succinctly articulate the meaning of data
• You are comfortable managing complexity and ambiguity; you find creative solutions for blockers
• Exceptional execution, ensuring the work you deliver is consistently on time and flawless
• Proven experience in Account Management (within beauty, FMCG or retail is desirable)

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Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.

The Customer Insight team powers customer-centric decision making across Charlotte Tilbury, turning data into the insight that shapes our growth strategy. We bring together customer, digital, trade and market signals to understand how our customers discover, shop and stay loyal to the brand, and how we can serve them better at every step.

The Customer Intelligence Lead is a pivotal role in this team. Reporting to the Head of Customer Insights, you’ll own the day-to-day Customer Intelligence agenda setting priorities, defining how we measure customer performance, and ensuring insight is embedded into key commercial and marketing decisions.

Responsibilities

Shaping and delivering the Customer Intelligence strategy, working with the Head of Customer Insights to define the roadmap, priorities and standards for customer insight.

Owning customer metrics, frameworks and performance reporting, defining and governing KPIs such as acquisition efficiency, retention, loyalty, LTV and churn across channels and markets.

Leading high-impact analysis and advanced analytics, running complex customer analysis, segmentation and propensity/LTV modelling to inform targeting, personalisation and optimisation activity.

Translating insight into strategy and action, turning complex data into clear stories, recommendations and test-and-learn plans for senior stakeholders across CRM, Performance Marketing, Trade, Product and Finance.

Shaping customer data foundations and tooling, partnering with Data Engineering and Data Science to ensure the architecture, data pipelines, models and tools provide a reliable, joined-up view of the customer and robust measurement.

Line management of a Customer Insight Analyst, setting goals, prioritising workload, reviewing outputs and coaching for high performance and continual development.

Who you will work with

Data & AI Team, Digital etc.

About you

Degree in a quantitative/STEM subject (or equivalent experience), with strong exposure to statistics or econometrics.

Extensive experience in customer / marketing / CRM analytics in a consumer-facing business, delivering clear commercial impact.

Advanced SQL and strong data-modelling skills, confident working with large, complex customer and transactional datasets.

Proven track record leading end-to-end insight projects and turning findings into clear recommendations and actions, with high attention to detail and data quality.

Experience managing or mentoring analysts, setting priorities and ensuring high-quality outputs.

Excellent stakeholder management and storytelling skills, comfortable challenging and influencing senior leaders.

Strong commercial acumen, with deep understanding of LTV, churn, acquisition, retention and their link to P&L.

Experience with BI / visualisation tools (e.g. Looker, Tableau) and digital analytics (e.g. Snowplow, GA4).

Experience introducing AI into analytical workflows (we are big believers in AI for productivity and would love to learn from your experience!)

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

We’re a hybrid model with flexibility, allowing you to work how best suits you

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

Financial security and planning with our pension and life assurance for all

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

Bring your furry friend to work with you on our allocated dog friendly days and spaces

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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We're looking for a talented Beauty Expert to join our team at Dublin Airport. As a Beauty Expert, you will be responsible for providing exceptional customer service and creating personalized beauty experiences for our clients.

About the Role

• You will work at a fast pace to achieve and exceed KPI's, feeding on the buzz of achieving your goals and being the best you can be.
• You will be a team player, understanding your impact and how vital your role is, and be able to adapt to change at the last minute.
• You will champion the art of world-class artistry and an impeccable customer experience, living and breathing the Charlotte Tilbury makeup looks.
• You will follow the company grooming standards to a tee, knowing what good looks like and not being afraid to display it.

About You

• You will ideally have had some experience as a Sales Advisor, ideally gained from a fast-paced environment such as beauty, retail or FMCG.
• You will aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow.
• You will love all things Charlotte Tilbury – and not be afraid to spread the word.
• You will champion positivity – and be able to think in a limitless way that makes your energy shine.
• You will be required to be flexible to work on a shift basis, including both early shifts and late shifts.

Benefits

• You will receive on-the-job training and the opportunity to attend Charlotte's Magic Academy.
• You will have opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• You will be part of a company where we celebrate our achievements, and you are included.
• You will receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation.
• You will have access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

Why Join Us?

• At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves.
• We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.
• By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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Responsibilities:

• Lead the digital project management function, overseeing end-to-end creation of digital content across all channels and markets, ensuring delivery is on time, digital-first and aligned to brief.
• Act as the CPA lead for all campaigns, brand moments and digital activations, ensuring cross-channel visibility, alignment and adherence to agreed timelines.
• Own and evolve the Digital CPA framework, aligning timelines across Digital team to create a standardised campaign cadence and improve cross-functional ways of working.
• Use Monday.com as the single source of truth for CPA tracking, implementing automation and AI functionality to improve deadline forecasting, risk identification and reporting.
• Serve as the primary escalation point for digital content produced through the internal creative agency, localisation team, digital design and copy teams, freelance partners and translators.
• Drive a best-in-class operational model, establishing streamlined briefing, approval and delivery processes to increase efficiency from brief through to go-live and optimisation.
• Lead and develop the Translations team, setting clear SLAs, prioritisation frameworks and scalable localisation workflows across markets.
• Monitor and forecast creative and translations budgets, tracking spend by campaign and market and identifying cost efficiencies and optimisation opportunities.
• Oversee all creative approvals at SLT level, ensuring work meets brand, quality and strategic standards.
• Lead and develop the PMO capability within Digital, building a high-performing and collaborative project management function.

About you:

• 4+ years of experience in digital project management, including translations or localisation project management either in-house or agency side.
• Experience working within a fast-paced digital business managing multi-channel campaigns.
• Strong project management skills with experience using workflow platforms (e.g. Monday.com).
• Experience implementing process improvements, automation or AI-enabled workflows within project management systems.
• Demonstrated experience managing or monitoring budgets, ideally across creative production and localisation.
• Proven ability to align multiple stakeholders to shared timelines and manage cross-functional dependencies.
• Experience leading or mentoring team members.
• Highly organised, detail-oriented and able to manage multiple concurrent priorities.
• Comfortable working in a continually adapting environment with shifting deadlines.
• Genuine, patient, adaptable, enthusiastic and positive attitude with a proactive, solutions-focused mindset - Eager to learn and values continued self-development

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and to work with you on our allocated dog-friendly days and spaces and not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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Striving to achieve event sales goals and sales per hour targets Creating brand awareness through the sharing and demonstration of your product knowledge Demonstrating entrepreneurial spirit within the parameters of the company guidelines Leading by example at all times to promote the Tilbury Touch and exceptional customer service Demonstrating a positive and cooperative approach towards your work and your colleagues Assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity at all times Ensuring the counter/gondola is "customer ready" from open to close of business Maintaining excellent counter hygiene standards Assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment Assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive Assisting in the execution of events Maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns Maintaining high standards managing schedule, clocking in and out, and submitting time sheets on payroll application (allwork)

You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

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Responsibilities

• Lead Charlotte Tilbury's brand codes across all Store Design elements
• Express the strength of the brand aesthetically and commercially from initial sketches to the launch of projects across all regions worldwide
• Be part of the Global ideation team developing new designs in response to the brand's needs
• Have a good understanding of technical drawings to produce floor plans, elevations, and details
• Support new distribution across different markets and work with Project managers to meet deadlines and budgets
• Manage various processes from creative to commercial always with the brand objectives in mind
• Oversee contractors and approval architectural and construction details for manufacture
• Prepare the design pack for both internal and external/retailer approval
• Understand and interpret local building codes, integrating comprehensive design solutions compliant with local and regional regulations
• Identify and propose solutions to resolve issues that can impact project schedule, cost, or design integrity on multiple projects
• Attend installation of new stores monitoring standards and snagging issues
• Communicate effectively via verbal and drawing skills, understand and tailor presentations to the audience (internal & external)

Who you will work with Reporting into a Senior Global Store Design Manager and supporting the Global Store Design Director

About you Some of the skills we are looking for include:

• Architecture or Interior Design degree
• Experience using Sketchup (3D), Vectorworks (2D), Microsoft office (basic Word and Excel programs), InDesign and Photoshop
• Proficient sketching and rendering skills to communicate ideas
• Global retail design experience preferred
• Entrepreneurial spirit and a team player
• Ability to execute multiple designs under tight deadlines and to budget
• Demonstrate appropriate level of business acumen while staying current on design trends and competitive patterning
• Passionate and focused on Retail of the Future, a true disruptor
• Working on cross-functional projects requested by senior stakeholders even if outside his/her scope
• Ability to balance design with operational needs and budget
• Exceptional eye for detail and commercial opportunities
• Current working knowledge of building and health codes and compliance issues
• Focused on quality and implementation processes

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees,and the candidates that take part in our recruitment process.

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We are seeking a Beauty Expert to join our team at Manchester Airport. As a Beauty Expert, you will be responsible for providing exceptional customer service and selling our products to customers.

About the Role:

• You will work at a fast pace to achieve and exceed KPI's.
• You will be a team player and understand your impact and how vital your role is.
• You will champion the art of world-class artistry and an impeccable customer experience.
• You will be a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.

About You:

• You will ideally have had some experience as a Sales Advisor.
• You will aspire to be part of a beauty brand that disrupts the way it is seen - and continues to grow.
• You will love all things Charlotte Tilbury - and are not afraid to spread the word.

Why join us?

• You will have the opportunity to attend Charlotte's Magic Academy - where dreams are truly made.
• You will have opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• You will receive exclusive launches of our incredible products before anyone else - not only that you even receive a full Charlotte Tilbury look once you pass your probation.
• You will have an incredible staff discount, and access to Tilbury Treats - our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is "customer ready" from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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You will enable the continued explosive growth of the Charlotte Tilbury brand by helping our Founder prioritise her time on the most strategic and important topics, maximising her effectiveness by ensuring that meetings and materials are prepared to a high standard, following up on actions and helping to make connections across the business.

As a Chief of Staff you will:

Own the daily operating rhythm with the Founder, including concise daily briefings covering key strategic priorities, time-critical decisions and approvals required to unblock progress, emerging risks, sensitivities or escalation points.

Act as a thought partner to the Founder on strategic, organisational and commercial topics.

Work with the Founder and CEO to ensure strategic direction is communicated to the leadership team with a clear roadmap in place.

Attend key internal and external meetings alongside the Founder to document decisions, actions and owners, ensure strategic intent is clearly understood, and drive disciplined follow-up and delivery.

Maintain a clear view of Founder-level commitments and decisions, ensuring nothing is lost between intent and execution.

Support preparation for board, investor and market-facing presentations, ensuring strategic clarity, strong commercial narrative and robust data and financial grounding.

Review trading updates, performance dashboards and financial outputs, synthesising key insights and implications for the Founder.

Support long-range and annual strategic planning cycles, ensuring alignment between ambition, resources and execution.

Day-to-day liaison between the Founder and business leaders/external clients to ensure the successful activation of key business initiatives, ensuring alignment and accountability.

Liaise on critical issues and collaborate with/coordinate business leaders to resolve.

Act as first point of review for presentations and proposals requiring the Founder’s approval, and ensuring appropriate briefing meeting with internal stakeholders are actioned.

Collaborate with the Founder’s EA Team to ensure effective prioritisation of time and schedule management.

Coordinate and/or lead ad-hoc projects, presentations, and briefs of strategic importance to Founder.

About you:

Experience working in a high growth company, ideally with direct Founder experience.

Excellent communicator in written and verbal form, with a focus on interdepartmental communication.

Proven success in planning and leading cross functional projects.

Excellent workload prioritisation and ability to multi-task whilst maintaining high levels of attention to detail and meeting deadlines.

Comfortable with ambiguity, change, demonstrating resilience and ability to work at pace.

Can demonstrate ability to build productive relationships across all levels, with strong influencing and networking skills.

Utterly discreet and used to managing confidential information and projects.

Comfortable operating at Founder / C-suite level, with the gravitas to engage credibly with senior leaders.

Strong understanding of commercial drivers, including trading performance, P&Ls, financial results, and operational trade-offs.

Experience in high-growth, fast-moving businesses where ambiguity and pace are the norm.

Deeply trusted operator who can act as an extension of the Founder.

Calm under pressure, unflappable in high-stakes situations.

High judgement, low ego, strong sense of accountability.

Comfortable being “behind the scenes” while driving significant impact.

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We’re a hybrid model with flexibility, allowing you to work how best suits you.

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

Financial security and planning with our pension and life assurance for all.

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

Bring your furry friend to work with you on our allocated dog friendly days and spaces.

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.
• Exude passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Access to exclusive products and services
• Recognition and rewards for outstanding performance

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Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.

Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. The company has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond.

About the role

A key operational role within a rapidly expanding luxury beauty brand, the Supply Planning Manager is responsible for delivering world-class product availability for the Charlotte Tilbury brand. The role balances the need to lead the Supplier-facing planning activities for some of our largest Contract manufacturers with supporting their direct reports in managing the same processes for numerous smaller Suppliers.

The role requires the individual to use data, parameters, and systems to manage replenishment decisions and processes whilst using excellent relationship management skills to gain supplier support. As a member of the Supply Planning management team, the individual will be responsible for managing many internal stakeholders to drive the necessary decisions required to support supply excellence at minimal possible cost.

Responsibilities

• Line Management and support of a number (up to 4) supply planners / snr Supply Planners.
• Responsible for the global stock position for a portion of the CT portfolio.
• Responsible for translating the demand plan into an actionable supply plan.
• Manages the transactional processes within systems that support order call-off and time-based updates on inventory status/availability.
• Responsible for day-to-day supplier management to meet business requirements, including expediting goods where necessary.
• Works with Supply Planning deployment team to enable them to provide accurate and timely updates on regional product availability.
• Management and financial reporting of stock position, stock projection, and current purchase plan across planning horizon.
• Communication of risks and opportunities against stock profile.
• Management of supplier reviews with key suppliers.
• Responsible for maintaining accurate free-issue inventories in 3rd-party locations with reconciliations for any variances.
• Provides clear decision-support data and insights within and outside of S&OP forums.
• Day-to-day management of suppliers to monitor over/under/late/early deliveries to proactively manage availability communications.
• Reports into the Head of Global Supply Planning.

About you

• Supply Chain Planning experience.
• Experience or demonstrated aptitude for people management.
• Excellent interpersonal, communication, and influencing skills.
• Advanced Excel user.
• Accurate with attention to detail to be able to challenge and spot errors.
• Proven analytical skills able to produce, interpret, draw conclusions, and present data.
• Ability to work at pace.
• Resourceful in ambiguous situations.
• Can grasp complex matters quickly.
• Rapidly builds trustful relationships with a broad range of stakeholders.
• Anticipates the future and plans ahead, even when confronted with setbacks.
• Displays a growth mindset: is curious, willing to learn and unlearn, seeking out opportunities to continuously expand their functional knowledge and capabilities.
• Open to feedback, acts upon it, and shows tangible improvement in their development.
• Conveys a positive, future-oriented vision, challenging established paradigms, and drives for transformation.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere, to be the best version of themselves.
• We're a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees,and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty, please follow our LinkedIn page!

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your responsibilities will include:

• Leading the effective and inspirational delivery of all defined training materials across Charlotte Tilbury 'Magic Experience' service model and intermediate artistry development
• Monitoring KPIs to measure the impact of training delivered, providing feedback, adapting training based on the feedback from the field team and Travel Retail Manager
• Defining a training and development plan for the area to achieve retail expectations, covering accelerating high potential/high performance individuals using the development pathway and certification process, managing and addressing under-performance, employee survey and engagement feedback, login, completion & engagement on the Learning Management System, optimising social advocacy with the store, succession planning for the area and across areas
• Delivering the agreed training plan for the area within the defined timeframes and reflecting the changing needs of the business via regular, effective, and focused store visits with clear objectives, agreed KPIs, and rigorous follow-up, high quality virtual and physical training sessions, feedback and contribute when necessary to regional retail evolutionary projects, working cross functionally to provide relevant customer insight

As the ultimate brand ambassador, you will execute artistry excellence via fluency in Charlotte Tilbury's makeup style, language and expertise in product knowledge, leads and inspires as the ultimate brand ambassador through awareness of your image and impact demonstrating the brand values and always looking the part, embedding Artistry excellence within our travel retail teams by working collaboratively with the sales team to drive industry-leading standards, role model and advocate exceptional hygiene standards with all artists and ensuring you are following the latest guidelines externally and within store, always lead from the front by delivering Expert Magic Service in store, going above and beyond in all services and being a key brand beauty expert, establish and develop a cooperative and mutually respectful relationship with the store retail operations team.

Key selection criteria include experience working within the beauty industry, proven experience in coaching to deliver high performance, clear, consistent and motivational communication style, excellent presentation skills and classroom delivery, strong commercial awareness and understanding of how to build capability to drive growth, able to identify training needs, learning outcomes and deliver content and coaching to meet these, strong interpersonal skills and a team-player, positive approach, independent and proactive working style, enjoys working at pace, must be able to travel within APAC, if required, globally.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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To drive sales targets through exceptional artistry and outstanding customer service. Delivering Charlotte Tilbury's philosophy of 'artistry made easy', the Retail Artist is a true brand ambassador, reflecting the brand's values at all times.

Responsibilities

• Consistently promote the Tilbury Touch and exceptional customer service.
• Assist with maintaining the required stock levels, including stock counts, rotation, and timely replenishment to ensure availability to the customer.
• Bring active support and initiative for counter events/new product launches, sharing ideas.
• Create brand awareness through the sharing and demonstration of strong product knowledge.

Who you will work with

Reporting to the Assistant Business Manager/Business Manager.

About you

• Experienced in the beauty industry.
• Strong interest in the cosmetic industry.
• Hold make-up certificate(s) is a plus.
• Willingness to take on new challenges, strong team player, proactive and self-motivated to strive for excellence.
• Good command of both written and spoken English, Cantonese, and Mandarin.

Why join us?

• Enjoy 2 days of day off leave every week.
• Free products.
• Employee shopping discounts.
• Double pay at the end of the year.
• Attendance allowance.
• Referral bonus.
• 17 days of public holidays.
• Enjoy up to 15 days of paid annual leave.
• 18 weeks of paid maternity leave.
• 4 weeks of paid paternity leave.
• 3 days of paid marriage leave.
• Birthday holiday.
• Medical benefits and dental coverage.
• Good prospect of promotion opportunities.
• Regular professional makeup and skin care training.

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You'll have significant experience, preferably in the beauty sector, and significant exposure to branding, packaging and print collateral. You will be a conceptual designer with a great eye for typography and a thorough understanding of Adobe CC Illustrator, Photoshop, InDesign, Rhino and Keyshot or equivalent. You should also be a confident illustrator who can sketch ideas and translate sketches into packaging design. You will be able to interpret briefs, be extremely organised and manage your own projects from conception through to completion.

Reporting into the Head of 3D Design, you will help to develop creative concepts and design ideation for primary and secondary packaging briefs, as well as the delivery of some technical artworks. You will be an expert in print and be confident in presenting your ideas, whilst keeping up-to-date with current beauty and fashion trends.

As a Senior 3D Packaging Designer you will:

• Design ideation and concept development of all projects
• Manage own projects conception through to completion
• Present design evolution and ideation of projects to wider team
• Collaborate and communicate directly with cross-functional teams
• Communicate needs and production requirements to Artworkers and Packaging Managers
• Communicate and discuss copy direction with copy team
• Continue developing design and strategic skills
• Participate in the design review and production meetings
• Approve relevant colour/design-sensitive components of packaging
• Keep up-to-date on current art, design and fashion
• Be a reliable, responsible member of the team
• Set a good example to peers and junior team member

Who you will work with Reporting into the Head of 3D Design

About you

• Experienced and highly creative designer
• Software - Illustrator, Photoshop and InDesign, Rhino and Keyshot or equivalent
• Experience with Ai (Midjourney or equivalent) is a plus
• Excellent typography/design and illustration skills
• Good communication and presentation skills

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

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You will lead and coach Retail Artists and Assistant Business Managers, translating regional strategy into clear commercial priorities and operational discipline at counter level. Success in this role requires strong leadership from a distance, the ability to analyse performance across multiple locations, and the capability to build high-performing teams that deliver consistent results across borders.

The role involves frequent travel (approximately 60%) to ensure strong team leadership, retailer alignment, and execution consistency across locations.

Key responsibilities include:

• People management, including setting up team members for success and building a true tilbury community in your respective stores
• Monthly rota scheduling and payroll budgeting and forecasting
• Driving sales success through motivation of the team to hit daily and monthly KPI targets
• People planning, including ongoing talent management and succession planning of the team
• Identifying training needs of the team and providing feedback about advancement in opportunity areas
• Leading and motivating a #1 team through daily briefs & performance 121 meetings
• Ownership of recruiting exceptional talent and managing end-to-end recruitment processes
• Managing a large team, ensuring effective coordination, communication, and productivity

Commercial accountabilities include:

• Driving and building business KPI performance to achieve market-leading results and maintain #1 ranking and #1 growth
• Ensuring the best customer experience is being delivered, even when you're not around by embedding the magic service methodology
• Building brand awareness by creating lasting emotional connections with customers, specifically focusing on travel moments and understanding the diverse needs of different travellers
• Thinking limitlessly with your plan for the calendar year, considering New Product Launches and activity/market impacts from the previous year of trade
• Devise and deliver a compelling eventing strategy for the counter
• Navigating complexities within team and consumer interactions, addressing challenges and fostering solutions to ensure a seamless and positive experience

Operational accountabilities include:

• Working and liaising with host store partners, senior stakeholders, and external vendors to ensure brand compliance with policies and procedures
• Management on stock levels, including sales, audits, and counts
• Adhering to health and safety guidance in the workplace
• Executing flawless visual merchandising and grooming standards on a daily basis

The ideal candidate will have:

• A naturally creative approach, seeking innovative ways to overperform and deliver
• An entrepreneurial mindset, focusing on the 'why?' and taking risks to reach for 'wow' results
• Strong emotional intelligence and engaging personable skills that can be adapted to suit
• Ability to build and maintain strong relationships with your team and stakeholders
• Acts with integrity and isn't reluctant to hold ownership
• Dynamic and inspirational with customers and peers
• Excitement for beauty and artistry
• Passionate leadership taking pride in team success
• Time management and prioritisation
• Agile and solution-oriented
• Resilient when dealing with ambiguity
• Confident leadership to galvanise a team through a strong sense of purpose

We offer a structured induction programme, Charlotte's Magic Academy, which trains on all aspects of the role that you will need to succeed in providing red carpet customer experience. We also offer structured career development, exclusive product launches, access to Tilbury Treats, and other fabulous benefits such as life assurance, birthdays off work, team sales incentives, and many more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales:

+ Strive to achieve event sales goals, and sales per hour target. + Create brand awareness through the sharing and demonstration of your product knowledge. + Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service:

+ Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work:

+ Demonstrate a positive and cooperative approach towards your work and your colleagues. + Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations:

+ Ensure the counter/gondola is 'customer ready' from open to close of business. + Maintain excellent counter hygiene standards. + Clean display units, tools and testers throughout the day. + Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. + Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. + Assist in the execution of events. + Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. + Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your key responsibilities will include:

• Preparing and delivering sales reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance targets
• Leading and motivating a high-performing team through personal performance reviews, events with Tilbury Theatre, and general line management
• Planning and budgeting for the team, including forecasting and processing payroll
• Working with suppliers and senior stakeholders to maintain brand standards and procedures
• Monitoring stock levels by managing sales, audits, and stock counts, analysing all available information to advise the Field Sales Manager on stock levels proactively
• Managing talent within the team, including recruitment, training, and succession planning
• Ensuring compliance with personal policies and procedures, and seeking guidance and advice when necessary
• Managing end-to-end recruitment processes in-store, recruiting top talent, and providing a magical application experience for all interested candidates
• Identifying training needs within the team in collaboration with the Field Training Manager, and providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain position one
• Ensuring optimal customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Managing your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
• Maintaining hygiene and safety standards at work
• Presenting a flawless appearance and inspiring team members to show their best side

We offer a structured induction programme, Charlotte's Magic Academy, which includes training on all the skills you need to create exceptional customer experiences. In the first few months of employment, this will be supplemented by additional training seminars. Thanks to the focus on the art of make-up and retail, you will gain a comprehensive understanding of our standards in these areas.

Structured career development - our industry experts will support you and explore your learning potential and career goals with you.

You will receive our incredible product launches exclusively before anyone else - and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.

Further fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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The successful candidate will be responsible for creating memorable makeup experiences that resonate with customers. You will become a trusted advisor, using your creativity and skill to inspire clients and help them choose the right products for their needs. It is essential to reflect our brand values and image while being passionate about beauty and trends.

Main duties:

• Customer Engagement: Interact with customers to understand their needs and preferences, providing tailored makeup advice and recommendations. Deliver makeup consultations, provide product demonstrations, and teach application techniques to elevate their experience.

• Sales Achievement: Work towards achieving personal and team sales targets through exceptional customer service and product knowledge. Guide customers in building their makeup collections, upselling and cross-selling as appropriate.

• Brand Representation: Maintain the highest level of professionalism while representing the Charlotte Tilbury brand. Stay updated on product knowledge and beauty trends to effectively communicate with customers.

• Operational Excellence: Ensure the makeup area is clean, organized, and fully stocked with products. Assist with inventory management, including stock counts, replenishment, and maintaining visual merchandising standards.

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Responsibilities:

• Drive financial results in store to meet and exceed plan, including Key Performance Indicators (KPI's) such as Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking, and product ranking.
• Determine individual and team sales targets to meet and exceed plan.
• Communicate agreed targets and work with direct reports to identify and deliver sales objectives.
• Identify and execute key and incremental Eventing opportunities to bring Tilbury theatre to the in-store experience to drive brand awareness and engagement.
• Inspire and motivate CT door teams to drive sales via the 'Tilbury Touch' when the Sales and Artistry Coordinator is not in the door.
• Participate in regional meetings, team conference calls, and regular touch bases to share best practices and create solutions to address business needs.
• Analyze business performance and proactively suggest improvement opportunities through artistry, education, and operations.
• Be a specialist amongst the retail artistry brands, demonstrating an entrepreneurial spirit within the parameters of the company guidelines.
• Think creatively to ensure business growth year over year.

Customer Service:

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service to drive brand awareness in the door.
• Identify ways to improve Charlotte Tilbury service extending through retail employees via in-store support, training, and eventing.
• Manage customer queries, using sound judgment and a goal of achieving positive outcomes.
• Work collaboratively with the Education team to provide continuous, relevant, and effective training and development.
• Drive the omni journey by promoting Charlottetilbury.com and our Virtual Services, when appropriate.
• Proactive use of the Retailer customer database for direct clientele opportunities in the air and on the ground.
• Provide an atmosphere that motivates and inspires MAGIC service, both internally and externally.
• Lead by example through continuously improving and evolving personal artistry skills.
• Personally maintain a professional appearance and ensure the team aligns with the CT dress code, including both makeup and attire.

Team Development:

• Proactively anticipate staffing and support needs for driving sales.
• Create a positive, cohesive, cooperative team culture in store.
• Facilitate high-impact trainings that include key in-store Retailer trainings (ie: Sephora Sales + Training visits / Nordstrom Stay and Play).
• Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings, trainings, and a collaborative leadership style.
• Recognize and celebrate great performance.
• Encourage completion of LMS courses and provide follow-up on retention checks.
• Attend and participate in Seasonal School and partner with Area Trainer on at-counter follow-up plan.
• Assist Area Trainer with Start of a Dream/CMA new hire onboarding.

Operations:

• Implement door development plans and schedule support to address business growth needs.
• Ensure that the counter is 'customer ready' from open to close of business.
• Maintain the required inventory levels and accurate stock files; escalate inventory needs as directed by channel to optimize sales.
• Schedule to optimize coverage according to customer flow and business needs.
• Control store expenses (i.e. counter consumables) within budget guidelines.
• Implement visual merchandising, new launch displays, and collateral placement as directed by the Magic office.
• Maintain excellent counter hygiene standards.
• Maintain technology on counter, to include screens, iPad, and music.
• Raise operational and VM issues for resolution in a timely manner.
• Ensure the timely submission and accuracy of expenses, financial tracking of expenditures, and other company-owned asset forms.
• Accountable for completing all administrative assignments by their due date.

Store and Retail Partner Relationships:

• Establish and develop a cooperative and mutually respectful relationship with the entire store team.
• Maximize ROI by scheduling time in store during peak business hours, including weekends.
• Build relationships that are meaningful through strong communication, reliability, and partnership.
• Maintain the store standards and policies at all times.
• Proactively suggest win-win opportunities to drive sales within store.

Requirements:

• 2+ years of Beauty industry experience.
• 2+ years of Beauty retail management.
• Intermediate skills in MS Office, including MS Word, Excel, and Outlook.
• Excellent numerical and analytical skills.
• Ability to influence others.
• Excellent communicator, both written and oral.
• Demonstrated ability in creating sales strategy and consistently achieving sales plan.
• Demonstrated success in developing winning teams.
• Must possess strong strategic thinking and decision-making skills.
• Must be able to create winning partnerships with retailers.

Benefits:

• Generous staff discount to use on all products.
• Medical, dental, and vision benefits.
• Commuter Benefits (Pre-tax).
• Flex Spending Account (FSA).
• Employee Assistance Program (EAP).
• 401(k) with Company match.
• Paid Time Off.
• Birthday PTO.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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As a Producer, you will: Produce on always-on, campaigns and Team Tilbury social content, including for Brand Ambassador Sofia Tilbury, from briefing to pre-production to shoot across moving image and stills Manage day-to-day execution of global content ensuring quality of outcomes for all weekly shoots and calendar planning Coordinate pre-production schedules, shoot schedules, optioning crew and creatives, call sheets, sourcing locations & hiring equipment Manage all shoot logistics Develop and maintain relationships with photographers, hair artists, set designers etc to ensure the highest possible level of talent Understand market rates and routinely negotiate the best rates possible with photographers, agents and agencies Contribute ideas to Creative leads on contributors to ensure content is on brand, and market leading Be resourceful and adaptable to changing budgets, timings and shifting priorities Prepare and communicate production schedules and timing plans in sync with the content and creative calendars Manage detailed record for usages contract, agreements and contracts for references Spearhead negotiations with agents to ensure the best possible deals for all shoot needs Responsible for bringing on board new talent and maintaining great relationships with external stakeholders such as photographers, directors, DOP, set designer & studios etc General daily admin – POs, budget tracking, Credit card expenses etc Management of freelance production assistants Manage relationships with external agencies and freelancers to ensure good working relationships are maintained Maintain a professional and productive working environment

Who you will work with Reporting to the Senior Producer

About you Thrives working within a fast-paced environment and be able to continually adapt Strong knowledge of and past experience in producing content for social channels Highly organised and pro-active with strong attention to detail to ensure the smooth running of all daily operations Depth of experience in shoot production with high calibre talent and artist portfolio Discreet and professional with excellent communications and networking skills Great relationship with top-tier photographers, talent/model/photographer agents Can prioritise tasks, use initiative and self-time management Be reliable, passionate and willing to think limitless Nimble and able to change direction easily and quickly Steady pair of hands who can deal with multiple stakeholders 2 years related experience within a production company or luxury brand

Why join us? Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We’re a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog-friendly days and spaces And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your main duties will include:

• Sales: strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

This role requires a strong artistry, sales and service talent, with experience in beauty and retail. You will need to be sales driven and have a passion for Charlotte Tilbury's philosophy of artistry made easy.

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The successful candidate will help to drive the engagement and training of the Travel Retail Team in our stores & airports. They will be responsible for the education and artistry development of the store-based Managers and Artists through physical and virtual training, whilst also ensuring the Charlotte Tilbury Learning Management System is accurately managed and is fulfilling potential.

You will act as the ultimate brand ambassador bringing Charlotte's artistry, voice, and limitless approach combined with a commercially driven mindset.

Responsibilities

• Drive artistry training & development in our stores, upskilling the teams to be their very best selves, every day during every customer interaction.

• Working alongside the Retail Managers, you will ensure there is a clearly defined people plan and strategy for the area for which you are accountable for delivery.

• You will constantly define and adapt the education & artistry approach based on commercial business needs in an agile manner, whilst always ensuring that the brand ethos and purpose is represented to our customers in the right way.

• You will be the trail blazer for exceptional service & artistry in stores through shopfloor observation and in the moment coaching whilst leading by example with social advocacy both independently and through the team.

• As a Senior Store Design Manager you will

• Taking direction from the Head of Education for Travel Retail, lead the effective and inspirational delivery of all defined training materials across - - Charlotte Tilbury 'Magic Experience' service model and intermediate artistry development - Full Curriculum facilitation including induction, social and developmental training - Operational business management & area education strategy - All new launch NPD and Skincare Training - The Learning Management System - Recommend training incentives - Monitor KPIs to measure the impact of training, providing feedback to the relevant Retail Managers - Adapt training based on the feedback from the Retail Managers and Head of Education to ensure the continual improvement of the training provided and learning outcomes.

• Working in collaboration with the Retail Managers, define a training and development plan for the area to achieve retail expectations, covering - - Accelerating high potential/high performance individuals using the development pathway and certification process - Managing and addressing under-performance - Peakon and engagement feedback - Login, completion & engagement on the Learning Management System - Optimising social advocacy with the store - Succession planning for the area and across areas

• Deliver the agreed training plan for the area within the defined timeframes and reflecting the changing needs of the business via - - Regular, effective, and focused store visits with clear objectives, agreed KPIs, and rigorous follow-up - High quality virtual and physical training sessions - Feedback and contribute when necessary to regional retail evolutionary projects, working cross functionally to provide relevant customer insight.

• Area meetings delivered in collaboration with the Retail Managers - Leading by example on counter and online during all events, meetings, and trainings.

Benefits

• Fluency in Charlotte Tilbury's makeup style, language and expertise in product knowledge

• Leads and Inspire as the ultimate brand ambassador through awareness of your image and impact demonstrating the brand values and always looking the part.

• Always demonstrate a positive mindset and lead from the front

• Be a social advocate through strategic and creative organic content on your personal social channels.

• Embedding Artistry excellence within our travel retail teams by working collaboratively with the sales team to drive industry-leading standards.

• Role model and advocate exceptional hygiene standards with all artists and ensuring you are following the latest guidelines externally and within store.

• Always lead from the from the front by delivering Expert Magic Service in store, going above and beyond in all services and being a key brand beauty expert.

• Establish and develop a cooperative and mutually respectful relationship with the store retail operations team.

Requirements

• Reporting to the Head of Education (TR)

• Work closely with the EU Retail Managers

• Experience working within the beauty industry

• Proven experience in coaching to deliver high performance

• Clear, consistent and motivational communication style

• Excellent presentation skills and classroom delivery

• Strong commercial awareness and understanding of how to build capability to drive growth

• Able to identify training needs, learning outcomes and deliver content and coaching to meet these

• Strong interpersonal skills and a team-player

• Positive approach

• Independent and proactive working style

• Enjoys working at pace

• Must be able to travel within the Ireland and, if required, globally.

About you

• Must speak English and ideally any other European languages, preferably French

• Must be based in Paris and willing to travel across the EU North & globally

Skills

• Naturally creative, seeking new ways to create brand awareness and advocate though social content, virtual eventing and instore Tilbury theatre.

• Thinks outside the box to create inspirational activities digitally and within store

• Embraces change to promote a positive mind set with omni channel vision within teams they encounter

• Strong communication with management and always working collaboratively

• Be an inspiration to the team by giving constructive and objective feedback coaching in areas of opportunity

• Creates a positive and encouraging environment for artists to develop and grow in their roles, physically and digitally.

• Dynamic and inspirational with customers and colleagues Digitally and physically

• Excitement and passionate for beauty and artistry with a 360 omni channel approach

• Passionate about driving brand advocacy in the air and on the ground

• Sharing all your backstage tips and tricks with team and customers

• Be a social brand advocate through personal social channels contributing to Charlotte’s channel

• Identifying and seizing opportunities to drive social and brand advocacy

• Embraces the impossible

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The Marketing Executive will be responsible for developing and delivering best in class marketing campaigns for new product launches to maximise brand awareness and customer loyalty within the Southern European Market.

In line with company objectives, you will support the continued growth plans for the Charlotte Tilbury brand, expanding the brand presence and driving performance.

Responsibilities

• Drive trade execution of the marketing calendar in line with New Product Launches and strategic focuses.

• Responsible for the creation and sourcing of all marketing support in line with direction from Global Marketing.

• Build collaborative relationships and excellent communication with key stakeholders including Global Marketing, Sales & Education, Retail Operations, external suppliers and retail partners.

• Drive local eventing including the coordination of Masterclasses.

• Develop, drive and implement promotional campaigns, special events and any other tactical opportunities as well as measuring & sharing the results of these initiatives with the wider team.

• Support the team with the launch of the Charlotte Tilbury brand in new stores and markets across the region.

• Budget management, including the timely and accurate raising of Purchase Orders to deliver all marketing activity within the agreed budget.

• Offer creative support as well as administrative support to the marketing department.

• Point of contact for all marketing related queries from the field and head office teams.

• Create and cross check the marketing communications to head office and field teams including the timely preparation of weekly updates and Launch Activation Packs.

• Contribution to and preparation of marketing reports as and when required.

Who you will work with

You will report directly into our wonderful Marketing Manager, Southern Europe.

Build collaborative relationships and excellent communication with key stakeholders across the business, including Global Marketing, Commercial, Sales & Education, Retail Operations, external suppliers and retail partners. As well as the wider EU team!

About you

You have some experience in a similar Marketing Executive position, within Beauty or Fashion.

Ability to work under pressure, meet deadlines in a timely manner, ruthlessly prioritise and manage multiple stakeholders with ease.

You have the confidence to work well on your own as well as part of a team, you are a huge collaborator!

Creative and unorthodox thinker, able to push projects forward in an unstructured environment.

Have a flexible and professional attitude, you are hungry to learn and welcome challenge!

An excellent communicator comfortable presenting, able to influence and effectively articulate your point of view.

Have exceptional organisational and prioritising skills and show great attention to detail and be results-driven.

Excellent English written and verbal skills.

A natural curiosity, passion and love for the beauty industry!

Benefits

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We’re a hybrid model with flexibility, allowing you to work how best suits you.

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

Financial security and planning with our pension and life assurance for all.

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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You will be a dynamic and inspiring business manager, coaching and supporting your team to achieve sales and operational goals. You will be able to attract and develop top talent, providing training and development opportunities to ensure they have the skills and knowledge needed to succeed.

Your responsibilities will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance targets
• Leading and motivating a team of sales associates through personal performance reviews, events, and line management
• Creating and managing monthly duty rosters, budgets, and payroll forecasts, taking into account economic conditions
• Working with trade partners and senior stakeholders, ensuring compliance with brand guidelines and procedures
• Monitoring stock levels by managing sales, audits, and inventory analysis to advise the Field Sales Manager proactively
• Managing personnel, including talent management and succession planning for the team
• Handling complex HR issues, adhering to company policies and procedures, and seeking guidance when necessary
• Managing end-to-end recruitment processes in-store, proactively recruiting top talent, and creating a magical application experience for all interested candidates
• Identifying training needs for the team in collaboration with the Field Training Manager, providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain top position
• Ensuring exceptional customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Managing your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, considering the introduction of new products and the impact of activities/market trends from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits:

• We offer a structured induction program – Charlotte's Magic Academy. This exclusive and individually tailored induction will train all the skills you need to create exceptional customer experiences. In the first months of employment, it will be supplemented by further training seminars. Thanks to the focus on the sector-specific art and trade, you will gain a comprehensive understanding of our standards in the areas of makeup artistry and service.
• Structured career development – our experts from the industry will support you and explore your learning potential and career goals together.
• You will receive our incredible product launches exclusively before everyone else – and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.
• And many more fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We at Charlotte Tilbury love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules – join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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This role is pivotal in embodying the brand's essence, engaging customers and retail employees with your artistry and product knowledge. You will present the secrets of beauty and artistry curated over years of industry expertise, driving sales and elevating customer service to new heights.

Responsibilities:

• Promote the Charlotte Tilbury brand and ensure a magical shopping experience for customers.

• Meet and exceed sales goals through knowledgeable product demonstrations.

• Create brand awareness and drive customer engagement.

• Deliver the 'Tilbury Touch' to every customer interaction.

• Build lasting customer relationships through personalized service.

• Contribute positively to a cohesive and inspiring team environment.

• Maintain a visually appealing and organized counter/gondola.

• Ensure all areas are clean and customer-ready at all times.

• Assist in inventory management and visual merchandising.

• Support the execution of promotional events and activities.

Benefits:

• Weekend availability is mandatory.

• This position will be primarily located in the Short Hills and Bridgewater areas of New Jersey around 3 days per week.

• Beauty retail experience is required.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

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Key responsibilities include:

• Building your own client base in-store and driving your personal profile to become a brand ambassador for your store
• Demonstrating a positive mindset and cooperative approach towards your work with management and colleagues
• Maintaining immaculate grooming standards and reflecting your makeup look in accordance with our grooming guidelines
• Driving local advocacy opportunities through your personal social channels and building your own profile

As a Lead Artist, you'll also be responsible for:

• Being an inspiration to the team, demonstrating expert artistry and leading by example
• Actively driving personal artistry progression and staying up-to-date with the latest trends
• Coaching the team and driving team KPIs
• Ensuring exceptional hygiene standards are maintained on the counter

You'll work closely with the Education Manager to identify artistry development needs and opportunities, conducting training with required artists. You'll also support Charlotte's backstage team through events, launches, press days, celebrity and VIP client appointments, and location services when required.

In addition to your artistic skills, you'll need to have strong commercial acumen, consistently delivering personal targets and KPIs of your own business. You'll work collaboratively with your Manager to review the business and put a plan in place to achieve counter targets and deliver number one sales results.

If you're a naturally creative and innovative individual who thrives in a fast-paced environment, we'd love to hear from you!

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Your main duties will include:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

Weekend availability is a must.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

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As a member of our team, you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands.

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Customer Service:

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

Team Work:

• Demonstrate a positive and cooperative approach towards your work and your colleagues.
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

Operations:

• Ensure the counter/gondola is 'customer ready' from open to close of business.
• Maintain excellent counter hygiene standards.
• Clean display units, tools and testers throughout the day.
• Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
• Assist in the execution of events.
• Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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This role will report into our Head of PR and work closely with the five regional PR & Advocacy teams (NA, UK, EU, APAC and ME) to develop, implement, report and analyse strategic PR plans to launch new territories, stores, NPD, brand partnerships and brand campaigns and engage with the diverse Charlotte Tilbury audience to drive increased brand awareness and sales.

As a Global PR Manager you will:

• Help develop strategies and exceptional PR plans that can be executed globally, with local nuances, to grow brand awareness of Charlotte Tilbury (person and brand) amongst targeted audiences

• Promote and respect core brand values and work closely with all departments (from sales, digital, training & education, NPD, global, design and marketing) and partners to deliver integrated campaigns and relevant content

• Work closely with marketing to devise and deliver record breaking launch activity for each new launch (product or region)

• Create and manage communication strategies and plans to support brand portfolio and NPD, driving brand pillars and delivering on key brand objectives

• Propose launch plans for key NPD activity and marketing campaigns

• Deliver plans for securing and utilising celebrity and digital influencer credentials

• Project manage integrated marketing campaigns where relevant

• Guide local teams to develop and secure consistent, regular, quality and on-Brand advocacy (print, .com, broadcast and social) across all key advocacy outlets with key focus on ROI

• Develop plans to create an enviable corporate image for Charlotte Tilbury within the beauty industry and beyond

• Drive CSR planning

• Manage and motivate team members and agencies to deliver plans

About you:

• Proven global experience from within an inhouse capacity, as well as experience executing locally

• A proven background in Beauty PR experience is essential

• Background in working with a known personality

• Experienced in devising and implementing strategic plans with creative flair

• Excellent leadership, team management and communication skills

• Have the ability to work under pressure and meet deadlines in a timely manner

• Have a flexible and professional attitude

• Have exceptional organisational and prioritising skills and show great attention to detail and be results-driven

• Have experience in the digital landscape – the PR team manage all digital mega influencers

• Adept at managing multiple stakeholders

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

• We’re a hybrid model with flexibility, allowing you to work how best suits you

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

• Financial security and planning with our pension and life assurance for all

• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

• Bring your furry friend to work with you on our allocated dog friendly days and spaces

• And not to forget our generous product discount and gifting!

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The Field Sales Manager role is responsible for leading defined areas of teams to deliver market-leading retail sales and growth. They will be instrumental in driving profitability and sustainability through retail sales and ensuring that we provide consistent magical customer experiences across the area retail estate.

Key Responsibilities:

• Build a High Performance Team of Store Leaders - Lead the country and manage the team of Flagship Business Manager for department stores & 3 Multi-site business manager for Sephora, ensuring objectives are set in place and review monthly
• Create engagement improvement plans along with the Flagship Business Manager and training counterpart
• Drive engagement throughout the region and identifying key gaps and opportunities using Employee Surveys and tactical approach designated for France employees
• Work alongside the Training Manager to ensure commercial and development training needs are met within the region

Commercial Leadership of the area

• Drive Field France Team to deliver retail sales in line with forecast commitments, achieving total retail sales across the country while improving KPI (ATV, services, skincare, eventing, TTH, attrition rate, vacancy rate, turnover rate, engagement etc)
• Feed into the store level forecasts set by the commercial team, and align on associated targets with the Regional Sales Manager
• Work closely with senior commercial counterparts on building regional strategy and ensuring focus on every retail partner

Development and Execution of Retail Strategy

• Work in close collaboration with the Training Manager and NAM to develop a launch and sustain plans for all stores and NPD & coaching on sales
• Lead initiatives to differentiate department store concessions, and the Specialty model
• Develop and implement marketing and service strategies tailored to each environment based on customer and store insights

Effective Cost Optimisation

• Manage all retail staffing costs, including recommending FTE levels across all stores working closely with store retail partners
• Manage the in-store payroll budget for the area, submitting and course correcting dependent on trading patterns at each forecast cycle by feeding into the Senior Sales Manager

Reporting Relationships

• Reporting to the Regional Sales Manager of Southern Europe
• Direct reports of 3 Multi Site Business Manager in Sephora and 1 Flagship Business Manager Department store

About You

• Must be able to travel within region France regularly
• Extensive experience in senior field management or multi-site role, with proven experience of building talent and delivering retail growth in luxury beauty industry
• Strong people focus with a passion for developing teams
• Target-focused and results-driven
• Excellent numerical and analytical skills
• Effective communicator, both written and verbal
• Excellent presentation skills and classroom delivery
• Competent PC skills in all Microsoft Office, particularly Excel and PowerPoint
• Personable and approachable; able to build rapport quickly
• Ability to influence others
• Self-starter; able to motivate oneself and others
• Comfortable working in ambiguity
• Solution-oriented
• Structured and organised
• Ability to manage multiple priorities and adapt to changing priorities
• Team spirited

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Your key responsibilities will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance metrics
• Leading and motivating a high-performing team through personal performance reviews, events, and general line management
• Creating and managing monthly schedules, budgets, and payroll forecasts, taking into account economic conditions
• Collaborating with trade partners and senior stakeholders, ensuring adherence to brand guidelines and procedures
• Monitoring stock levels through sales management, audits, and counting, analyzing available information to proactively advise the Field Sales Manager on stock levels
• Managing personnel, including talent management and succession planning for the team
• Handling complex HR issues, adhering to company policies and procedures, and seeking guidance and advice when necessary
• Mastering end-to-end recruitment processes in your store, proactively recruiting top talent, and providing a magical recruitment atmosphere for all interested candidates
• Identifying training needs for the team in collaboration with the Field Training Manager and providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain top placement and growth
• Ensuring optimal customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Mastering your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to boost business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits include:

• A structured induction program, Charlotte's Magic Academy, which provides comprehensive training in all skills needed to create exceptional customer experiences
• Structured career development, with experts from the industry supporting you in exploring your learning potential and career goals
• Exclusive access to new products before anyone else, and a complete Charlotte Tilbury look after completing the Charlotte's Magic Academy, enabling you to perfectly represent the brand
• Other fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and more

At Charlotte Tilbury, we love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules – join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM!

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Key responsibilities include:

• Leading by example to consistently achieve and exceed personal sales goals and KPIs
• Creating brand awareness through the sharing and demonstration of strong product knowledge
• Being proactive in booking appointments and maximizing every consultation
• Extending exceptional customer service beyond the in-store experience
• Inspiring the team, demonstrating exceptional artistry, and giving on-the-spot coaching and feedback to develop the Retail Artists

You will have a proven track record of delivering results at retail artist level and be able to lead by example and coach retail artist teams to succeed.

In addition to your artistic skills, you will also be required to have good communication and presentation skills, as well as experience of managing and planning in-store events.

As a Lead Artist, you will receive a structured induction programme, Charlotte's Magic Academy, which will train you on all aspects of the role and provide follow-up training during your first months of employment.

We offer a competitive salary and benefits package, including life assurance, birthdays off work, team sales incentives, and many more.

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Your main duties will include:

• Achieving sales targets through the creation of an amazing experience and exemplary service
• Creating brand awareness through the sharing and demonstration of your product knowledge
• Demonstrating entrepreneurial spirit within the parameters of the company guidelines
• Leading by example at all times to promote the Tilbury Touch and exceptional customer service
• Assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times

You will also be responsible for ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, and assisting with maintaining the required inventory levels.

This role requires strong artistry, sales and service talents, as well as experience in beauty and retail. You will need to be sales driven and have a passion for Charlotte Tilbury to deliver her philosophy of artistry made easy along with unique and personalized shopping experiences.

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Your main duties will include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, and demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, clean display units, tools, and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, and assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Assist in the execution of events and maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out, and submitting time sheets on payroll application (allwork).

This role requires strong artistry, sales, and service talents, as well as experience in beauty and retail. You will need to be sales-driven and have a passion for Charlotte Tilbury's philosophy of artistry made easy.

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Are you passionate about makeup and beauty? Do you have a flair for artistry and a desire to work with one of the most iconic brands in the industry?

We are seeking enthusiastic and skilled makeup artists who are passionate about beauty and eager to share their expertise.

Responsibilities: Provide exceptional makeup application and consultation services to clients. Stay updated on the latest beauty trends and product knowledge. Create a welcoming and inspiring environment for clients. Collaborate with the team to achieve sales and customer satisfaction goals. Participate in brand events and promotions.

Benefits: We celebrate and support diversity, cultures, voices, beliefs, and perspectives in our workforce. This helps us better serve our communities, customers, employees, and candidates.

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Your main duties will include:

• Sales: striving to achieve event sales goals, and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

This role requires you to be sales driven and have experience in beauty and retail. You will need to reflect the brand values and customer base, and be able to deliver Charlotte's philosophy of artistry made easy along with unique and personalized shopping experience.

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The Field Sales Manager role is responsible for leading defined area of teams to deliver market leading retail sales and growth. They will be instrumental in driving profitability and sustainability through retail sales and ensuring that we provide consistent magical customer experience across the area retail estate.

Key Responsibilities:

• Build a High Performance Team of Store Leaders
• Create engagement improvement plan along with the Flagship Business Manager and training counterpart
• Drive Field Türkiye Team to deliver retail sales in line with forecast commitments
• Feed into the store level forecasts set by the commercial team, and align on associated targets with the Regional Sales Manager
• Work closely with senior commercial counterparts on building regional strategy and ensuring focus on every retail partner

Commercial Leadership of the area

• Drive Field Türkiye Team to deliver retail sales in line with forecast commitments, achieving total retail sales across the country while improving KPI (ATV, services, skincare, eventing, TTH, attrition rate, vacancy rate, turnover rate, engagement etc)
• Feed into the store level forecasts set by the commercial team, and align on associated targets with the Regional Sales Manager

Development and Execution of Retail Strategy

• Work in close collaboration with the Training Manager and NAM to develop a launch and sustain plans for all stores and NPD & coaching on sales
• Lead initiatives to differentiate department store concessions, and the Specialty model

Effective Cost Optimisation

• Manage all retail staffing costs, including recommending FTE levels across all stores working closely with store retail partners
• Manage the in-store payroll budget for the area, submitting and course correcting dependent on trading patterns at each forecast cycle by feeding into the Senior Sales Manager

Reporting Relationships

• Reporting to the Regional Sales Manager of Southern Europe
• Direct reports of 3 Multi Site Business Manager in Sephora and 1 Flagship Business Manager Department store

About You

• Must be able to travel within region Türkiye regularly
• Extensive experience in senior field management or multi-site role, with proven experience of building talent and delivering retail growth in luxury beauty industry
• Strong people leader with a passion for developing teams and motivating your teams to go above and beyond!
• Target-focused and results-driven with excellent numerical and analytical skills
• Effective communicator, both written and verbal
• Excellent presentation skills and classroom delivery
• Competent PC skills in all Microsoft Office, particularly Excel and PowerPoint
• Personable and approachable; able to build rapport quickly with the ability to influence others
• Self-starter; able to motivate oneself and others
• Comfortable working in ambiguity
• Solution-oriented
• Structured and organised
• Ability to manage multiple priorities and adapt to changing priorities
• Team spirited!

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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You will be teaching customers Charlotte's secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

Responsibilities:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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This role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Full-time and permanent contract

We are seeking a highly skilled and experienced Lead Artist to join our team at our Brington store. As a Lead Artist, you will be responsible for delivering exceptional customer service, driving sales, and leading by example to inspire and motivate our retail artist team.

Key Responsibilities:

• Lead by example to consistently achieve and exceed personal sales goals and KPI's
• Create brand awareness through the sharing and demonstration of strong product knowledge
• Be proactive in booking appointments and maximizing every consultation
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities within Company guidelines
• Be an inspiration to the team, demonstrating exceptional artistry; giving on the spot coaching and feedback to develop the Retail Artists
• Fluency in Charlotte Tilbury’s makeup style, language and expertise in product knowledge
• Drive masterclasses and event activity in-store, ensure appointments are fully booked
• Bring active support and initiative for counter events/new product launches; sharing ideas
• Demonstrate immaculate grooming standards always, reflecting your makeup look and in accordance with the Charlotte Tilbury grooming guidelines

What You Will Need:

• Passionate for the Charlotte Tilbury brand
• Engaging and personable
• Good communication and presentation skills
• Experienced artist
• Proven track record in driving personal sales
• Customer facing experience
• Social Media presence
• Experience of managing and planning in-store events

Why Join Us?

• We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
• Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
• You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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Your role will involve promoting and creating makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury. You will work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.

Responsibilities:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

Benefits:

• Competitive salary

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

XML job scraping automation by YubHub

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is "customer ready" from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Key Responsibilities: Assist in various tasks across departments as needed, ensuring smooth operational flow. Support the execution of campaigns, events, and promotions to ensure brand integrity. Participate in brainstorming sessions and contribute innovative ideas to enhance team projects. Maintain communication with team members to ensure alignment and collaboration on projects. Provide administrative support and documentation as required. Help foster a positive and energetic workplace atmosphere.

Reporting Relationships: This role reports to the designated project manager or team lead.

Requirements: Previous experience in a related field (beauty, marketing, events) is preferred but not mandatory. Strong communication and interpersonal skills. A proactive and self-motivated attitude. Ability to work both independently and as part of a team. Flexibility to adapt to various tasks and changing priorities. Passion for the beauty industry and a desire to learn and grow. Organizational skills with attention to detail.

Even though we have requirements our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

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Your main duties will include:

• Sales: striving to achieve event sales goals, and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive, assisting in the execution of events, maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns, managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

This role requires a sales-driven individual with experience in beauty and retail, who can deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

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Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target.
• Create brand awareness through the sharing and demonstration of your product knowledge.
• Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business, maintain excellent counter hygiene standards, and assist with maintaining the required inventory levels.

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

Some skills you will need include:

• Strong artistry and sales skills
• Ability to work as part of a team
• Excellent customer service skills
• Ability to maintain high standards of counter hygiene and organisation
• Ability to work flexible hours, including weekends

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A lead artist has a track record of delivering results at retail artist level and can lead by example and coach retail artist teams to succeed.

Key responsibilities include leading by example to consistently achieve and exceed personal sales goals and KPIs, creating brand awareness through the sharing and demonstration of strong product knowledge, and being proactive in booking appointments and maximizing every consultation.

The ideal candidate will have a passion for the Charlotte Tilbury brand, engaging and personable communication skills, and experience as an artist with a proven track record in driving personal sales.

Benefits include a structured induction programme, structured career development, and exclusive access to new products and launches.

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Your responsibilities will also include creating a magical customer experience by building genuine emotional connections with customers, owning your store statistics, and determining the steps needed to control future risks and opportunities. You will think outside the box with your calendar-year plan, taking into account new product launches and the consequences of the previous year's activity/market. You will demonstrate a clear understanding of entrepreneurship by proposing plans, events, and other activities to achieve commercial success.

You will also be responsible for managing stock levels through sales, audits, and inventory counts, analyzing all available information to provide proactive advice to the Field Sales Manager. You will manage personnel planning, continuous talent management, and succession planning for your team. You will handle complex HR issues in accordance with the company's HR policy and procedures, and seek advice and guidance when necessary.

You will claim ownership of the entire recruitment process in your store, proactively seeking out exceptional talent and providing all applicants with a magical experience. You will determine the training needs of your team in collaboration with the Field Training Manager and provide feedback on areas for improvement. You will stimulate your business KPI performance and build on it to achieve leading results and remain number one, including growth.

You will ensure that the best customer experience is delivered by embedding the methodology of magical service and building brand awareness by creating lasting emotional connections with customers. You will own your store statistics and determine the steps needed to control future risks and opportunities. You will work in a hybrid environment, with some remote work options.

We offer a structured induction program, Charlotte's Magic Academy, which trains you for all aspects of the role you will need to succeed in delivering a counter business manager experience. During your first months in the role, you will also receive follow-up training. The training is focused on craftsmanship and commerce, and you will gain a full understanding of our craftsmanship and expectations regarding service.

We also offer a structured career development program, where our team of sector experts will support and work with you to explore your learning potential and career goals. You will receive exclusive product launches, a full Charlotte Tilbury look after completing Charlotte's Magic Academy, and other fantastic benefits such as a life insurance policy, free birthday off, team sales bonuses, and more.

At Charlotte Tilbury, our mission is to enable everyone in the world to be the best version of themselves. We support this by encouraging and welcoming people with different backgrounds, voices, opinions, and perspectives to join our growing global workforce. By doing so, we can better serve our communities, customers, employees, and candidates participating in our recruitment process.

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The eCommerce Coordinator will focus on executing supporting business goals by analysing sales and inventory data, preparing reports, and aiding in forecasting.

Key responsibilities include assisting with tracking performance against KPIs, identifying trends and providing financial insights to help make strategic decisions and ensure the right products are available to customers.

The role requires strong analytical skills, good communication, and proficiency in Excel.

As a eCommerce Coordinator you will:

Trading & Commercial Support

• Assist in compiling weekly and monthly performance reports; highlighting key trends for review

• Support the tracking and impact reporting of OOS items and product availability, cascading this clearly and consistently to all key colleagues where it affects our plans and communications

• Maintain and update evergreen and ad hoc reports with accuracy and timeliness

• Help gather insights from customer feedback and returns to support optimisation efforts

• Own staff gifting assortment and logistics in partnership with the People Team

• Execute the implementation of price changes across platforms, ensuring deadlines are met and support the scoping of a more efficient way to scale this process

• As needed - support with NPD merchandising updates (or similar) or QA

• As required support in trouble shooting across the Digital Team as it pertains to stock availability and cover (inc customer care)

Operational Excellence

• Establish global working relationships with supply chain to track product availability and deliver timelines

• Execute stock updates and provide details of the process to aid scoping of an automated solution. With a keen eye share any anomalies or surprises for escalating, challenging where stock has moved to and solutions to retain

• Help align trading calendars with order forecasts and shipping schedules, updating the website with any delays or changes to SLA

• Act as a critical partner for major eventing co-ordinating stock requirements and re-dress globally ensuring we are optimised in our assortment and availability

• Coordinate the receipt of ancillary items (e.g., gift wrap, samples) into the correct warehouses keeping trade and product updated

• Maintain Subscription SKU tracking

• Own tracking loyalty stock levels ensuring we do not go out of stock

• Stay informed of legal updates and assist in implementing compliance changes across the site

• Collaborate with product and content teams to support major eventing and new product development (NPD) tracking

• Communicate peak cutoffs, SLA planning, and shipping optimisations/changes to broader team

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service. Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Responsibilities: Promote and create makeup magic in store. Always represent the ethos, products, and image of Charlotte Tilbury. Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service. Reflect the brand values and customer base. Achieve sales targets through the creation of an amazing experience and exemplary service. Deliver Charlotte's philosophy of artistry made easy along with unique and personalized shopping experience.

Requirements: Strong artistry, sales and service talents. Experience in beauty and retail. Sales driven. Entrepreneurial spirit. Positive and cooperative approach towards work and colleagues. Excellent communication skills. Ability to work well under pressure. Ability to manage time effectively. Ability to work flexible hours, including weekends.

Benefits: Competitive hourly rate. Opportunity to work with a leading cosmetics brand. Opportunity to develop your skills and experience in the beauty industry. Opportunity to work with a talented and supportive team. Opportunity to contribute to the success of the business.

If you are a motivated and enthusiastic individual with a passion for makeup and customer service, we would love to hear from you!

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This role is responsible for overseeing the end-to-end workflow of copy projects across campaigns, product launches, retail, social, press and global marketing initiatives. Working closely with the Director of Creative Operations, Copy Directors, Writers, Brand, Marketing, and cross-functional teams, you will ensure that all copy projects are delivered on time, on brief, and aligned to business priorities.

As a Copy Project Manager you will:

Project & Workflow Management Own the intake, briefing, scheduling and tracking of all copy requests across the business. Build and maintain detailed project timelines aligned with campaign calendars and launch milestones. Prioritise workload across multiple writers and ensure balanced resource allocation. Identify risks, bottlenecks and dependencies early, proposing solutions proactively. Ensure all copy deliverables meet agreed deadlines and approval processes.

Cross-Functional Collaboration Partner closely with Creative Operations, Brand, Marketing, Product Development, Production and Regional teams. Act as the key liaison between copy and design to ensure seamless creative integration. Facilitate status meetings and provide clear, concise progress updates to stakeholders.

Process & Optimisation Develop and continuously improve copy workflow processes within the Create Agency. Implement and maintain project management tools, dashboards, and reporting systems. Champion best practices in briefing, feedback, version control, and approvals. Support the evolution of scalable processes as the brand continues to grow globally

Quality & Brand Governance Ensure copy projects adhere to brand tone of voice, regulatory requirements, and legal approvals. Coordinate final sign-off processes across stakeholders. Maintain organised documentation and archives of approved assets.

Who you will work with Reporting into the Director of Creative Operations

About you 2 - 4+ years’ experience in project management within a creative, marketing, agency or in-house environment. Experience managing copy or editorial workflows is highly desirable. Exceptional organisational skills with meticulous attention to detail. Strong stakeholder management skills with the ability to influence and prioritise effectively. Calm under pressure and thrives in a fast-paced, high-growth environment. Confident using project management platforms (experience with Monday.com preferable). Passionate about beauty, branding, and storytelling.

Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We’re a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your furry friend to work with you on our allocated dog friendly days and spaces. And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Benefits include

• Competitive pay rate

• Opportunities for career growth and development

• A fun and dynamic work environment

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A key operational role within a rapidly expanding luxury beauty brand, the Supply Planner will be responsible for ensuring efficient supply of products to meet customer and business needs.

ذا We are looking for someone with supply planning experience, who is an excellent communicator and relationship-builder, and is able to identify and implement continuous improvement activities.

ذا This exciting role is ideal for an individual that is willing to get stuck into the detail of the supply plan whilst still managing to focus on the big picture.

At Charlotte Tilbury there is the opportunity to make changes to how the operational side of the business functions, and in turn gain valuable experience across the supply chain.

The company offers a real chance for people to act in an entrepreneurial fashion, and grow with them as they continue their impressive growth.

As a Customer Supply Chain Planner you will:

• Driving the replenishment of packaging and finished goods volumes from a number of suppliers through active planning and purchase order management.

• Working collaboratively with suppliers, procurement, freight operations and inventory teams to ensure that global inventory levels are maintained across their portfolio.

• Work with the global deployment team to help drive the allocation of goods to regions and expedite any un-forecasted demand as needed.

• Managing the supply of new products from 1st order onwards to support the timely delivery of replenishment quantities.

• Communicating supply risks across the business in an informative and effective manner

• Inputting to the S&OP process to flag sales and financial risks due to supply and inventory constraints

• Monitoring performance of the third party supplier(s) along with identifying risk areas and proactively implementing improvement projects

• Working with global logistics team to identify the right mode of transportation with the third party logistics providers(s)

• Working efficiently and effectively across a rapidly growing global organisation

• Maximizing the delivery of sustainable improvements in supply chain KPIs

• Managing and multiple tasks and projects simultaneously

• Engaging with a wide range of stakeholders to obtain the best outcomes for the business and minimise supply risks

About you

• 2-5 years’ experience in a supply planning environment, preferably in the FMCG area

• Familiarity with the processes, parameters and calculations that support the delivery of great product availability whilst maintaining low inventories.

• Experience in a supplier facing role within a supply chain capacity

• Understanding and commercial awareness of the total supply chain including sales operations and demand planning

• Awareness of procurement processes and the boundaries between planning and negotiation

• Be able to communicate effectively at internally and externally up to Senior Director level

• Outstanding attention to detail, identifying and addressing anomalies

• Be a quick learner with great problem solving skills

• An excellent working knowledge of Microsoft Office applications, in particular Excel.

• ERP system experience – ideally Oracle Netsuite

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

• We’re a hybrid model with flexibility, allowing you to work how best suits you

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

• Financial security and planning with our pension and life assurance for all

• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

• Bring your furry friend to work with you on our allocated dog friendly days and spaces

• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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Main Duties:

• Sales: Strive to achieve event sales goals and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools, and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Benefits:

• Salary: Not specified

• Other benefits: Not specified

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main duties include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through sharing and demonstrating product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, demonstrating a positive and cooperative approach towards work and colleagues, and assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools, and testers throughout the day, and assisting with maintaining required inventory levels, including stock counts, rotation, and timely replenishment.

• Events: assisting in the execution of events, maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns, and managing schedule, clocking in and out, and submitting time sheets on payroll application.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Requirements:

• Increase our KPIs and exceed expectations
• Turn customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our brand style

Qualifications:

• Experience in the beauty industry or similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language skills at level B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with chances to win

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, faiths, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

As a member of our Freelance Makeup Artist team, you will need strong artistry, sales, and service talents.

Your key responsibilities will include:

• Promoting and creating makeup magic in store
• Representing the ethos, products, and image of Charlotte Tilbury
• Achieving sales targets through the creation of an amazing experience and exemplary service
• Delivering Charlotte's philosophy of artistry made easy with unique personalized shopping experiences

Requirements include:

• Strong artistry, sales, and service talents
• Experience in beauty and retail
• Ability to work as part of an elite team
• Passion and enthusiasm for Charlotte Tilbury

If you are a motivated and talented individual who is passionate about makeup and providing exceptional customer service, we would love to hear from you.

XML job scraping automation by YubHub

Your tasks:

• Increase our KPIs and exceed expectations
• Turn customers into Charlotte Tilbury ambassadors
• Teamwork is key to your success
• Provide excellent customer service and embody our style

Your qualifications:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with win chances

Our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, convictions, beliefs, and perspectives and incorporating them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target.
• Create brand awareness through the sharing and demonstration of your product knowledge.
• Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues.
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business.
• Maintain excellent counter hygiene standards.
• Clean display units, tools and testers throughout the day.
• Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
• Assist in the execution of events.
• Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.
• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Benefits:

• Competitive hourly rate
• Opportunities for professional development
• Collaborative and dynamic work environment

XML job scraping automation by YubHub

Responsibilities:

• Increase our KPIs and exceed expectations
• Convert customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our brand style

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency at level B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with prize chances

Our Mission:

At Charlotte Tilbury, our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

This role is pivotal in creating an unforgettable experience for our customers while showcasing the luxurious world of Charlotte Tilbury beauty. You will present the secrets of beauty and artistry curated over years of industry expertise, driving sales and elevating customer service to new heights.

Responsibilities:

• Promote the Charlotte Tilbury brand and ensure a magical shopping experience for customers

• Meet and exceed sales goals through knowledgeable product demonstrations

• Create brand awareness and drive customer engagement

• Deliver the 'Tilbury Touch' to every customer interaction

• Build lasting customer relationships through personalized service

• Contribute positively to a cohesive and inspiring team environment

• Maintain a visually appealing and organized counter/gondola

• Ensure all areas are clean and customer-ready at all times

• Assist in inventory management and visual merchandising

• Support the execution of promotional events and activities

Requirements:

• Beauty retail experience is required

• Weekend availability is mandatory

XML job scraping automation by YubHub

Your key responsibilities will include:

• Increasing our KPIs and exceeding expectations
• Transforming customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our style

Your qualifications should include:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency level B2

Benefits include:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with win chances

XML job scraping automation by YubHub

Your main tasks will include:

• Increasing our KPIs and exceeding expectations
• Turning customers into Charlotte Tilbury ambassadors
• Providing excellent customer service while embodying our style

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 30 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with chances to win

Our mission is to enable every person on the planet to be the best version of themselves. We achieve this by welcoming people with different backgrounds, voices, convictions, and perspectives into our growing global workforce. By doing so, we can better serve our communities, customers, employees, and candidates participating in our hiring process.

XML job scraping automation by YubHub

Your main responsibilities will include:

• Increasing sales and exceeding targets
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Building long-lasting relationships with customers through your professional artistry skills, exceptional product knowledge, and passion for delivering outstanding results

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with prize chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub