We are building the payment infrastructure that allows all companies to participate in the global market. Our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
\nWe empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 190+ countries.
\nAbout The Role
\nWe are orchestrating the best high-performing team! We're looking for a VP of Sales & Business Development to lead our commercial expansion across Spanish-speaking Latin America , specifically within our Banking & Financial Services vertical. This is one of Yuno's key strategic growth bets, and this role sits at the center of it.
\nYou will own the full sales cycle with banks, acquirers and financial institutions, from first contact to closed deal and successful onboarding. The banking and financial services landscape in Latin America is evolving at an extraordinary pace. You will need to stay ahead of it, constantly researching the market, identifying where real opportunities exist for Yuno's payment infrastructure, and building strategies that convert insight into pipeline.
\nAt Yuno, we don't settle for average results. We expect people who set ambitious targets and then find a way to exceed them, even when the path isn't straightforward. This role sits at the intersection of sales, relationship-building, and market intelligence within a highly specialized vertical.
\nYou will work closely with teams across Marketing, Product, and Customer Experience to ensure every client interaction is consistent, informed, and built for the long term. Collaboration across functions isn't a nice-to-have here , it's how complex deals in financial services actually get done.
\nYou will also be expected to bring client and market feedback directly into the product conversation, helping shape what we build based on what banks, fintechs, and financial players in the region truly need.
\nYuno's banking vertical is a strategic priority, not a supporting one. You'll work directly with senior leadership , including Mauricio Schwartzmann, Chief Banking and Financial Institutions Officer , to shape how Yuno positions itself with the region's most important financial players.
\nThe deals you close and the alliances you build will directly influence Yuno's trajectory in one of the world's most dynamic payments markets.
\nIf you thrive on ownership, move fast without losing precision, and get energized by opening doors in one of the most dynamic verticals in payments, this role was built for you.
\nYour contribution will be
\nOwn the full sales cycle within the Banking & Financial Services vertical in Spanish-speaking LATAM, from prospecting and lead generation to deal closing and merchant onboarding
\nIdentify and target banks, fintechs, and financial institutions across LATAM that can benefit from Yuno's payment solutions
\nDevelop relationships with C-suite and VP-level decision makers at major financial institutions across the region
\nDevelop tailored engagement and go-to-market strategies for high-value prospects in the financial sector
\nLead complex negotiations with enterprise clients, focusing on long-term, mutually beneficial agreements
\nBuild and maintain strong relationships with key clients and strategic industry partners within the financial ecosystem
\nStay current on payments market trends, regulatory dynamics, and client needs across the Banking & Financial Services space in the region
\nCollaborate cross-functionally with Marketing, Product, Finance, Legal, and Customer Experience to ensure a cohesive approach to the vertical
\nGather and channel client feedback to inform Yuno's product and service development for financial industry use cases
\nTrack sales targets and deliver regular progress reports and insights to leadership
\nRepresent Yuno at industry events, forums, and regulatory discussions as a credible voice in payments and financial infrastructure
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\nAbout The Role
\nWe are looking for a Head of Partnerships North America to expand and strengthen Yuno's global ecosystem of payment providers, financial institutions, and technology partners. As a key member of our team, you will play a crucial role in building strategic relationships, driving business growth, and shaping the future of payments.
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\nBring ideas to solve problems: any idea is better than none.
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\nThis role goes beyond building models; it's about designing agentic systems, AI-assisted workflows, and data-driven decision engines that help the company scale faster than headcount.
\nYou will be at the forefront of developing the next generation of autonomous systems that power both customer-facing products and internal operations, from optimizing payment experiences to accelerating development, testing, troubleshooting, and product creation.
\nResponsibilities:
\nArchitect, build, and deploy LLM-powered applications that augment and automate key workflows across Yuno, from customer service and new product development to internal agentic workflows that optimize critical company processes.
\nDesign autonomous AI systems that can execute technical analysis, testing, troubleshooting, and decision-making at scale.
\nDevelop AI-driven tools that create measurable business impact, improving efficiency, accelerating innovation, and driving revenue growth.
\nOperational Intelligence & Scalability:
\nIdentify areas across Yuno where AI can generate efficiency gains, reducing manual work, optimizing processes, and enabling smarter operations.
\nBuild AI systems that enable Yuno to scale without exponential growth in headcount, thereby creating sustainable productivity and organizational intelligence.
\nData & Model Optimization:
\nLead fine-tuning and contextual optimization of AI models using Yuno's proprietary data.
\nContinuously refine performance through structured feedback loops, observability metrics, and user interaction data.
\nEnsure adherence to privacy, compliance, and ethical AI principles in all model development.
\nCross-Functional Collaboration & Innovation:
\nWork closely with data, product, and infrastructure teams to define the long-term AI roadmap for Yuno.
\nExperiment with emerging AI technologies to identify new capabilities that can drive differentiation and strategic advantage.
\nContribute to a culture of experimentation, rapid iteration, and continuous learning across the AI function.
\nThe skills you need:
\n5+ years of professional experience in AI/ML development, with at least 2 years focused on LLMs, RAG, or agentic systems.
\nStrong engineering and product mindset, capable of balancing technical depth with strategic impact.
\nExceptional communication and collaboration skills to work across product, engineering, and data functions.
\nPassion for pushing the boundaries of applied AI and creating systems that drive real business transformation.
\nWilling to work from the Hyderabad office.
\nMinimum Qualifications:
\nLLMs & RAG: Proven experience designing and deploying systems using models like GPT, Claude, Gemini, or similar, including Retrieval-Augmented Generation (RAG) pipelines and contextual retrieval systems.
\nAI Agents & Multi-Agent Systems: Hands-on experience with Crew.ai, LangChain, LangGraph, or similar frameworks to build orchestrated agentic workflows.
\nFine-Tuning & Context Engineering: Expertise in supervised fine-tuning (SFT), LoRA, or custom dataset adaptation for domain-specific tasks.
\nProgramming & Frameworks: Proficiency in Python, GO, and AI/ML libraries such as PyTorch, TensorFlow, or JAX.
\nAI Infrastructure: Experience designing scalable, production-ready AI systems in AWS, GCP, or Azure, with a deep understanding of vector databases, model serving, and inference optimization.
\nObservability & Monitoring: Familiarity with LangSmith, LangFuse, or equivalent tools for tracking, debugging, and evaluating LLM performance.
\nAPI Integration: Expertise in integrating AI systems with RESTful APIs and internal platforms to create seamless, usable products.
\nPreferred Qualifications:
\nExperience using LlamaIndex, Hugging Face, or similar open-source frameworks.
\nStrong understanding of context optimization, embedding strategies, and knowledge retrieval.
\nFamiliarity with MLOps, CI/CD pipelines, and production deployment best practices.
\nPrior experience in fintech, payments, or other data-intensive and regulated industries.
\nAnalytical rigor and ability to translate business objectives into measurable AI outcomes.
\nXML job scraping automation by YubHub
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\nThis person will need to hire, consolidate and oversee technical support cells in strategic territories to provide support to local clients across the five continents. This position involves defining an implementation and technical account management strategy, setting objectives and key metrics for the team, leading technical discussions with senior management, developing strong customer relationships, providing technical advocacy and guidance, and ensuring successful product integration and ramp-up.
\nAt Yuno, we are looking to solve the complexity of the online payments ecosystem , allowing merchants and commerce to accept payments in an easy way, accessing a variety of payment services with just one integration, and enabling end users to pay in an easy and secure way.
\nKey Responsibilities:
\nStrategic Leadership and Decision Making: This role requires leading discussions with senior leadership on technical and product strategy. It involves making informed decisions about incidents, trade-offs, and risk management, ensuring that these decisions align with the overall business strategy.
\nCustomer Relationship Management: Develop close relationships with customers. This involves understanding their business operations, needs, and technical challenges to maximize the value they derive from the company's products.
\nTechnical Advocacy and Guidance: Working closely with developers and senior engineers to provide strategic technical guidance. This involves helping customers plan and build solutions that improve the health and performance of their applications.
\nBasic Coding Skills: While not primarily a coding role, the director is expected to have basic coding skills for purposes such as debugging and troubleshooting. This ensures they can understand and interact effectively with the technical aspects of the product.
\nCollaboration with Product and Development Teams: Work alongside product and development teams to customize products for specific customer needs. This requires a solid understanding of both the technical aspects of the product and the unique requirements of each customer.
\nMonitoring Product Integration and Ramp-Up: Monitor the progress of product integration with the customer's systems. The director must ensure successful ramp-up and integration, which is crucial for customer satisfaction and long-term success.
\nQualifications:
\nBachelor's degree in Computer Science, Information Technology, or a related field.
\nMinimum of 5 years of experience in technical support, customer success, implementations, or a similar role in a technology-focused company.
\nBased in Europe, with the ability and willingness to work across multiple time zones to support global clients.
\nStrong leadership skills and experience managing cross-functional teams.
\nExcellent communication skills, both verbal and written, with the ability to engage effectively with technical and non-technical stakeholders.
\nBasic coding skills and a solid understanding of software development processes.
\nProven ability to manage customer relationships and provide strategic technical guidance.
\nExperience in risk management and making critical business decisions.
\nProficiency in English is required; Spanish and Portuguese are a plus.
\nXML job scraping automation by YubHub
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\nResponsibilities:
\nThe skills you need:
\nWhat we offer at Yuno:
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\nIn this role, you will work closely with Engineering and DevOps teams to design, implement, and maintain secure cloud infrastructure, CI/CD pipelines, and containerized environments.
\nYou will play a key role in strengthening our security posture across AWS and GCP, automating security controls through infrastructure as code, and ensuring compliance with industry standards such as PCI DSS and SOC 2, enabling Yuno to scale securely in the global payments ecosystem.
\nResponsibilities:
\nDesign, build, and maintain secure and scalable internal security solutions and tools using Python to support security operations and strengthen technical controls.
\nImprove and manage security configurations in AWS and GCP (including WAF, Security Hub, IAM policies, SIEM integrations and other critical services) to continuously strengthen our overall cloud security posture and ensure best practices are implemented.
\nImplement and maintain security processes and technical controls that support compliance requirements (e.g., PCI DSS, ISO 27001/27701, SOC 2).
\nCollaborate with different teams on cross-functional security initiatives, providing technical expertise and ensuring alignment with best practices.
\nExplore and evaluate emerging technologies and architectures (e.g., AI integrations) to ensure secure adoption.
\nSkills You Need:
\n4+ years of hands-on experience in security engineering or similar technical security roles.
\nStrong experience designing and developing security tools or internal products to support security operations using Python.
\nSolid knowledge of AWS and GCP security services and configurations.
\nPractical experience working with compliance frameworks (e.g., PCI DSS, ISO 27001/27701, SOC 2) in cloud environments.
\nStrong problem-solving skills and the ability to communicate and collaborate effectively with cross-functional teams.
\nVerbal and written English fluency.
\nPreferred Qualifications:
\nFamiliarity with SIEM platforms and security monitoring tools.
\nExperience with Kubernetes and container security.
\nExperience with infrastructure as code (e.g., Terraform, CloudFormation).
\nFamiliarity with emerging architectures (e.g., serverless, event-driven, AI integrations).
\nExperience embedding security practices across the software development lifecycle, including CI/CD pipelines.
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\nThis is a cross-functional, high-visibility role sitting at the intersection of business development, product, and commercial strategy. You will be the primary point of contact for your partner portfolio and a key driver of Yuno's ecosystem growth in the region.
\nYour Contribution Will Be
\nPartner Portfolio Management:
\nBusiness Development & Growth:
\nCross-functional Collaboration:
\nEnablement & Onboarding:
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