We are seeking an experienced Workplace Manager to join our Wolt Workplace team in Tirana, Albania. As a Workplace Manager, you will be responsible for the Workplace Experience and Operations for our offices in Albania.

Responsibilities

• You are the primary point of contact for landlords, vendors, and local stakeholders for all workplaces within Albania.
• Implement policies, procedures, and programs to ensure well-managed and maintained buildings with a focus on functionality, comfort, safety, sustainability, and efficiency.
• Lead workplace programs, including food & beverages, lockers, mail services, space planning, reception experience, and workplace technology.
• Manage site-specific workplace projects and initiatives to improve the workplace.
• Streamline accessibility of our offices and services.
• Promote a high level of employee satisfaction by ensuring prompt responses to concerns and needs.
• Develop and maintain a detailed understanding of Wolt's business and key factors influencing their service requirements.
• Build strong relationships with business leaders and local teams.
• Coordinate activities, financials, vendors, and staffing required for current and future needs.
• Establish, maintain, and manage vendor relationships and implement clear KPIs and contract management processes.
• Collaborate with Global Real Estate, Facilities, IT, Safety, Security, and Sustainability teams to roll out global policies and initiatives.

Requirements

• Multi-year experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced and high-growth environment.
• Strong and passionate customer focus.
• Proven Vendor Management experience.
• Excellent written and verbal communication skills in English.
• Ability to work autonomously in a fast-moving environment.
• Willing to participate in First Aider and Fire Warden Training.

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We are seeking an experienced Workplace Manager to join our team at Wolt's Zagreb office. As a Workplace Manager, you will be responsible for shaping our workplace experience and running operations.

Responsibilities

• Serve as primary point of contact for landlords, vendors, and local stakeholders for all workplaces within your country.
• Implement policies, procedures, and programs to ensure well-managed buildings with a focus on functionality, comfort, safety, sustainability, and efficiency.
• Lead workplace programs, including food & beverages, lockers, mail services, space planning, reception experience, and workplace technology.
• Manage site-specific workplace projects and initiatives to improve the workplace.
• Streamline accessibility of offices and services, ensuring spaces and services are easy to navigate and use.
• Promote high employee satisfaction by addressing concerns and needs of occupants.
• Develop and maintain relationships with business leaders and local teams to understand their business functions and deliver workplace experience strategies.
• Coordinate activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure, and operations.
• Establish, maintain, and manage vendor relationships and implement clear KPIs and contract management processes.
• Collaborate with global stakeholders to roll out global policies and initiatives.

Requirements

• Multi-year experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced and high growth environment.
• Strong and passionate customer focus.
• Proven vendor management experience.
• Excellent written and verbal communication skills in English.
• Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset.
• Willing to participate in First Aider and Fire Warden Training.
• Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack, and Zoom.

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We are seeking an experienced Workplace Coordinator to join our Wolt Workplace team in Tallinn, Estonia. As a Workplace Coordinator, you will be responsible for ensuring our offices are properly set up for collaboration and focus, as well as implementing workplace programs that cater to a diverse population of onsite and remote employees.

Key Responsibilities

• Manage vendors and day-to-day implementation of policies, procedures, and programs to ensure well-managed buildings with a focus on functionality, comfort, safety, sustainability, and efficiency.
• Lead workplace programs, including food & beverages, lockers, mail services, space planning, reception experience, and workplace technology.
• Manage site-specific workplace projects and initiatives to improve the workplace.
• Streamline accessibility of our offices and services, ensuring spaces and services are easy to navigate and use.
• Promote a high level of employee satisfaction by responding to concerns and needs of occupants.
• Develop and maintain relationships with business leaders and local teams to understand their business functions and deliver workplace experience strategies.
• Coordinate activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure, and operations.
• Establish, maintain, and manage vendor relationships and implement clear KPIs and contract management processes.

Requirements

• Experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced and high-growth environment.
• Strong and passionate customer focus.
• Proven vendor management experience.
• Event management experience a bonus.
• Excellent written and verbal communication skills in English.
• Ability to work autonomously in a fast-moving environment.

Compensation

The successful candidate's starting pay will fall within the pay range of €2,000-€2,250 EUR per month.

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We are seeking a Warehouse Worker to join our Wolt Market Budaörs Warehouse team. As a Warehouse Worker, you will play a crucial role in ensuring the smooth operation of our warehouse, focusing on picking and packing orders, managing inventory, and maintaining a clean and organized work environment.

Responsibilities

• Commissioning outgoing goods: sorting and packing dry goods onto pallets according to Wolt Market site orders
• Receiving incoming goods, recording them in our system using a PDA, and following internal processes
• Conducting daily and weekly inventories, supporting stock accuracy
• Maintaining warehouse order and cleanliness
• Actively participating in daily warehouse processes
• Later: daily communication with stores

Requirements

• Physical fitness and ability to handle heavy loads (maximum lifting weight: 20 kg)
• Accuracy and precision – attention to detail is crucial in commissioning
• Reliability, good work ethic, teamwork
• Basic digital skills (ability to learn PDA / handheld barcode reader usage)
• Warehouse experience is an advantage, but not required – we provide training
• Valid forklift license is an advantage
• Experience in a food warehouse is an advantage

Benefits

• Predictable working hours: Monday to Friday, 8:00–16:30
• Gross monthly salary: up to HUF 600,000
• Net OTP SZÉP-card benefit: HUF 32,000 after three months' probation period
• Wolt employee discount credits
• Travel support if applicable
• Opportunity to obtain a forklift license with company support
• Company-supported health insurance
• All You Can Move Card option
• Opportunity for overtime on holidays with statutory supplements
• Comprehensive training, long-term and stable employment
• Career advancement opportunities

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Responsibilities:

• Provide VAT advisory support to multiple teams and projects across the business
• Review new products and features for their VAT treatment and implications
• Review contracts from a VAT perspective, flagging risks and suggesting language
• Identify, assess, and manage VAT risks
• Support in VAT audits, coordinating with tax authorities and internal stakeholders
• Support specific reporting obligations, such as CESOP, as an SME

Requirements:

• Solid experience in VAT, including advisory work
• Experience with tax audits
• Strong communication skills, with the ability to translate VAT rules into practical, non-technical guidance
• A background in financial services VAT and experience with CESOP reporting is a nice-to-have, but not essential

Benefits: You will join a small, senior tax team with real ownership over VAT matters across Wolt's markets. Expect varied, hands-on work as the business expands into new products and geographies, plus the chance to shape how VAT advisory is done at Wolt.

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At Wolt, a Finnish technology company, we're seeking a Trust and Safety Associate to join our Operations Team in Ramat Gan, Israel. As a Trust and Safety Associate, you will primarily focus on handling escalations from couriers and investigating unusual incidents.

Responsibilities

• Make sure Courier Partners meet our level of standard and performance
• Act as an escalation point for any queries or issues
• Support the Operations Team on off-boarding/courier agreement terminations
• Collaborate with our Support team to maintain a high level of service at all times
• Interact with 3rd parties regarding Couriers' performance

Work Schedule

• Sunday: Evening shift only , 16:00–23:00
• Monday–Thursday: Two shift options , 16:00–23:00 / 15:00–22:00
• Friday & Saturday:
• Morning: 09:00–16:00
• Evening: 16:00–23:00
• Minimum availability requirement: 4 shifts per week, including at least 2 shifts during Friday and Saturday

Requirements

• Previous experience working as a customer service representative
• Excellent communicator and team motivator
• Ability to lead by example and show direction
• Fluent in Hebrew and English
• Proactive planner and thorough thinker
• Expert in expressing social skills and confident in challenging situations

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities.

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As a Training Manager at Wolt, you will oversee training efforts within the Shared Service Centre Team, ensuring alignment with global standards while addressing local needs.

Key Responsibilities

Team Management

• Manage and lead Training Leads and Training Specialists to ensure effective execution of training programs.
• Oversee the development and performance of the Training Team, ensuring all trainers are equipped to meet local and global objectives.

KPI Tracking and Development

• Track and report on relevant Training KPIs to ensure the effectiveness of training programs and drive continuous improvement.
• Analyze training performance data to identify areas for enhancement and drive strategic changes based on those insights.

Train-the-Trainer Certification

• Implement and track the Train-the-Trainer certification process, ensuring trainers are prepared to deliver high-quality learning experiences.
• Ensure trainers are certified and maintain ongoing competency through continuous evaluation.

Learning Strategy Development

• Manage high-volume, cohort-based onboarding programs that deliver consistent agent readiness across the SSC.
• Develop instructional learning strategies tailored to the needs of SSC, focusing on both onboarding and continuous learning.
• Collaborate with global teams to define and validate new training approaches that enhance learning effectiveness.

Project and Initiative Rollouts

• Lead the rollout of global training projects and initiatives, ensuring that the SSC team is aligned with global standards.
• Coordinate with local teams to implement global changes and customize the delivery of these initiatives to suit local nuances.

Global-Local Collaboration

• Serve as the key liaison between local teams and the global training organization, ensuring that local feedback and requests are communicated and considered in global decision-making.
• Partner with cross-functional teams to identify performance trends and prioritize improvement efforts across the SSC agent population.
• Act as the SSC's primary voice in global training design and delivery, surfacing local performance patterns, flagging content gaps, and co-developing learning solutions with the global training team.

Requirements

• Leadership and Team Development: Proven ability to lead and inspire a training team.
• Data-Driven Decision Making: Skilled in interpreting data to measure training effectiveness.
• Instructional Design: Knowledgeable in creating tailored learning strategies.
• Project Management: Strong project coordination skills.
• Performance Consulting: Able to work with cross-functional partners to diagnose performance gaps.
• Clear Communicator: Able to bridge global and local teams effectively.
• Adaptable & Culturally Aware: Flexible in approach, with sensitivity to cultural differences.
• Problem Solver with a Strategic Lens: Quick to identify challenges and implement improvements.
• Attention to Detail: Meticulous in ensuring training content and delivery meet global standards and local expectations.
• Accountability for SSC Success: Deep commitment to the growth and wellbeing of the SSC Team.
• Languages: Fluent English is required.
• Location: Available to work from our Tbilisi office.

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Responsibilities:

• Contribute to a wide range of tax-related projects in direct and indirect tax and transfer pricing
• Work with large volumes of tax data to find creative and efficient ways to gather, structure, and utilise it
• Assist in tax audits across our operating markets
• Support certain tax reporting tasks
• Explore opportunities to automate and streamline tax processes, including through AI
• Take on an evolving scope as the team and business grow

Requirements:

• A numbers-oriented mindset with strong analytical skills
• Genuine interest in data and a creative approach to sourcing and using it efficiently
• Interest in AI and automation is a strong plus
• Broad understanding of different tax areas; exposure to employment taxes is beneficial
• Comfortable working in a role with a wide, evolving scope, and happy to take ownership of shaping it
• Ability to work autonomously in a fast-moving international environment, strong relationship-building and customer service mindset, and a true growth mindset to consistently learn and develop skills

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As a Support Team Lead at Wolt, you'll lead and grow a high-performing support team by hiring top talent, mentoring team members, and ensuring performance targets are exceeded. You'll set a high bar for service, lead by example, and foster a team culture of excellence, engagement, and accountability.

Day-to-Day Responsibilities

You'll recruit, mentor, and manage a customer-facing support team, provide regular feedback, and hold performance reviews to ensure KPI achievement. You'll lead by example in customer interactions, set ambitious service targets, run team engagement initiatives, analyze data, and collaborate cross-functionally.

Expectations

Requirements include previous experience leading a customer-facing team, strong communication skills in Hungarian and English, an analytical mindset, a passion for mentoring, and the ability to multitask in a fast-paced environment.

Benefits

Wolt offers Wolt Credits, an Employee Assistance Programme (EAP), a cafeteria with SZÉP card, and breakfast, fruits, and snacks in the office.

Commitment to Diversity and Inclusion

Wolt is committed to growing and empowering a more inclusive community, hiring and cultivating diverse teams from all backgrounds, experiences, and perspectives.

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Responsibilities

• Lead, motivate, and develop a high-performing support team through coaching and empowerment
• Create a customer-obsessed culture by leading by example
• Own your team’s performance, including KPIs, productivity, and service quality
• Set clear performance goals and provide regular feedback
• Manage daily operational needs such as shift planning and scheduling
• Lead shifts when needed, supporting representatives and shift leaders
• Collaborate with other teams to improve the support experience
• Communicate effectively with customers, courier partners, and merchants
• Contribute to decision-making and team success as a group leadership team member
• Take ownership of support-related projects with a continuous improvement mindset

Requirements

• Strong background in customer service, with a solid understanding of metrics such as SAT/CSAT, SLA, and ticket handling time
• Proven experience leading and managing a customer service or support team
• Experience setting performance goals and delivering regular performance feedback
• Ability to work full-time from the office, Monday–Friday, 09:00–18:00
• Good working proficiency in Kazakh, Russian, and English
• At least 1 year of experience at Wolt or experience as a Shift Lead

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As a Support Team Lead at Wolt, you will guide and inspire your team to deliver world-class support and create experiences that leave a smile on every user’s face.

Responsibilities:

• Lead by example and champion a strong customer-obsessed mindset
• Inspire, coach, and develop a high-performing support team
• Hire, onboard, and mentor new team members
• Monitor team performance and ensure SLAs and CSAT targets are met
• Analyze data and performance trends to identify improvement opportunities
• Turn insights into clear, actionable plans
• Collaborate closely with cross-functional teams and local stakeholders
• Support operational improvements and process optimization
• Leverage AI tools and automation opportunities to improve efficiency
• Foster a positive, motivated, and accountable team culture

Requirements:

• Proven leadership experience in Customer Support or Customer Experience
• Strong analytical skills with the ability to translate data into action
• Fluent in Romanian and English (C1 level)
• Excellent communication and coaching skills
• A people-first mindset with the ability to motivate and empower others
• Tech-savvy and comfortable learning new tools and systems
• Comfortable making decisions and managing performance
• Thrives in a fast-paced, ever-changing environment
• Proactive, solution-oriented, and hands-on

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We are seeking an experienced Team Lead to join our Shared Service Center and lead a team of Support Associates delivering exceptional service across multiple Wolt markets worldwide. As a Team Lead, you will be responsible for leading, coaching, and supporting a team to ensure customers, couriers, and merchants receive excellent service.

Responsibilities

As a Team Lead in our Shared Service Center, your key responsibility is to lead, coach, and support a team of Support Associates so that our customers, couriers, and merchants get an excellent experience and the help they need within the expected timeframes. You will balance people leadership with operational delivery, acting as both a mentor and a driver of quality and performance.

Day-to-day in this role, you will:

• Lead, coach, and motivate a team of Support Associates, holding regular 1:1s and giving continuous feedback
• Own your team's performance against quality, productivity, and customer satisfaction targets
• Act as a mentor throughout onboarding and beyond, supporting each associate's growth and career development
• Own performance management
• Analyse the data and drive concrete improvements
• Monitor staffing and shift coverage to keep service levels on track across markets
• Handle complex escalations, operational issues, and time-sensitive cases, stepping in when your team needs support
• Identify recurring issues and process gaps, and drive improvements together with cross-functional stakeholders
• Ensure your team follows internal processes, company policies, playbooks, refund policies, and escalation paths
• Keep your team informed and up to date on new processes, market changes, training materials, and internal updates
• Contribute to a friendly, inclusive, and high-performing team culture

Requirements

• Previous experience leading or coaching a team, ideally in customer support, contact center
• Excellent communication skills, plenty of patience, and the ability to give clear, constructive feedback
• Strong people-first mindset, empathy, kindness, and persistence in finding the best solution for everyone involved
• Great attention to detail, strong organizational skills, and the ability to prioritize under pressure
• You are comfortable making fast decisions in challenging moments and staying calm in stressful situations
• You are data-aware and can use performance metrics to coach your team and improve results
• You understand the importance of a great customer experience and set the standard for your team
• You are fluent in English (C1 or higher)
• You have at least a high school diploma
• You are willing to work in shifts sometimes
• You are comfortable with new apps and systems, and adapt quickly to change

Benefits

• Fully remote work
• 5-day work week
• At least 25 days of paid vacation, with a possibility for additional paid days off
• Private Health Insurance
• 15% cashback on your Wolt orders
• Access to the FitPass program
• 2-week structured onboarding program
• Structured mentoring from our Support Managers
• Training sessions, workshops, and learning opportunities to enhance your skills
• A clear career development path, your growth as a Team Lead is our priority!
• Wolt-wide training programs
• Employee Assistance Program for you and your immediate family
• A friendly, tolerant, and inclusive work environment
• All necessary equipment for your work (laptop, monitor, headset)

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Responsibilities:

• Work together with the Head of Support to take full ownership of customer and partner satisfaction
• Contribute to strategic initiatives to improve service proposition
• Guide and coach the team to improve performance, personal development, and happiness
• Implement new work procedures and features, and encourage feedback
• Analyze and optimize customer and partner touchpoints
• Collaborate with other teams to meet customer needs and improve service
• Lead by example and demonstrate customer-obsessed behavior

Requirements:

• Excellent communication and interpersonal skills in English and Georgian
• Experience in Customer Support or Customer Service
• 3-5 years of experience in leading a team
• Strong multitasking and prioritization skills
• Ability to translate data into actions and communicate with the team
• Proficiency in Office tools, particularly Excel
• Can-do attitude and willingness to work in a fast-paced startup environment

Benefits:

• Opportunity to work in a high-growth environment
• Collaborative and dynamic team
• Commitment to diversity and inclusion

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Responsibilities

• Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
• Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
• Guide and coach the team in order to improve the associate’s performance, personal development and happiness
• Implement new work procedures and features and encourage feedback around these
• Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements
• Collaborate closely with other teams to meet the needs of the customers and improve overall level of service

Day-to-day in this role

• Lead, coach, and develop a team of Team Leads to ensure high performance and engagement
• Drive operational KPIs, including quality, productivity, customer satisfaction, and service levels
• Analyze performance data and identify opportunities for improvement
• Partner with cross-functional stakeholders to solve operational challenges and improve the customer experience
• Lead process improvement, automation, and AI adoption initiatives within Support
• Support workforce planning, performance management, and team growth
• Foster a culture of accountability, continuous learning, and operational excellence

Requirements

• You can formulate yourself very well, both verbally as well as in written form in English and Kazakh or Russian
• You are customer obsessed and have experience in Customer Support or Customer Service
• You have relevant experience in leading a team
• You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance
• Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise
• You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills
• You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment
• You have strong presentational skills and proficiency in Office tools

Benefits

• A unique opportunity to lead and develop support leaders in one of Europe’s fastest-growing technology companies
• High ownership and visibility, with the ability to directly influence team performance and customer experience
• The chance to drive operational excellence, process improvements, and AI adoption at scale
• A collaborative, low-hierarchy culture where your ideas and initiatives can make a real impact
• Opportunities for professional growth, leadership development, and internal career progression
• Competitive compensation, benefits, and the flexibility of working in a fast-paced, international environment

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Responsibilities:

• Handle incoming live chats and phone calls
• Ensure smooth delivery operations
• Provide great customer service with a personal touch
• Be a fast learner, able to multitask, and work in a fast-paced environment
• Support primarily Slovakia, with occasional shifts for Czechia or other markets
• Work fluently in Slovak and have professional working proficiency in English (minimum B2)

Benefits:

• Multisport card
• Employee cashback benefit in Wolt credits
• Benefit plus card
• Snacks and drinks at the office
• Possible home office after completing necessary onboarding
• Opportunity to grow personally and professionally
• Employee assistance program
• Team building events

The basic wage component for this part-time student Support Associate role is 7.30€ brutto / hour after probation. The pay range is €6,90-€7,30 EUR.

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We are looking for a part-time Support Associate to join our Country Support team at Wolt. As a Support Associate, you will be responsible for providing excellent customer service to our clients and partners through live chat, email, and phone.

Responsibilities

• Provide support to customers and partners via live chat, email, and phone;
• Efficiently complete daily tasks according to established processes and team standards;
• Effectively manage time and priorities;
• Proactively seek solutions to improve the quality and speed of customer service;
• Work based on clear KPIs such as CSAT, response time, and quality, which you will regularly analyze and develop with your Team Lead.

Requirements

• Enjoy working in a team and have excellent communication skills;
• Ability to work in a dynamic environment;
• Self-motivated and able to work independently;
• Prior experience in customer support is not required, but it is a plus;
• Good problem-solving skills;
• Able to work in a fast-paced environment and make quick decisions;
• Polish language proficiency (native) and English language proficiency (B2 level);
• Availability to work 20 hours a week.

What We Offer

• Contract of employment;
• Basic salary plus bonuses for night shifts (22:00 - 6:00);
• Real opportunities for professional development;
• Engaging organizational culture full of fun, respect, and mutual support;
• MyBenefit cafeteria system;
• Remote work;
• Necessary technical equipment for work;
• Fully paid onboarding period.

The salary range for this role is 4919 PLN - 6149 PLN gross per month.

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We are seeking Support Associates to join our team in Berlin-Friedrichshain, working full-time. As part of the live operation, you will interact with Wolt users, including customers, couriers, and restaurants, providing top-notch support.

Responsibilities

• Deliver exceptional customer service, going beyond just resolving issues and creating memorable experiences for every interaction.
• Collaborate with international teams, being the glue that holds everything together, ensuring seamless communication and problem-solving.
• Develop strong relationships with users, understanding their needs, and responding in an authentic and creative manner.
• Take ownership of your work, anticipating challenges and staying focused on the bigger picture.
• Work in a fast-paced environment, handling multiple conversations simultaneously, and maintaining attention to detail.

Requirements

• Fluent in both English and German (C1 level).
• Previous experience in customer-oriented roles.
• Quick learner, detail-oriented, and able to manage multiple tasks.
• Proficient in digital products, with excellent communication skills.
• Ability to work varied shifts, including mornings, evenings, and weekends.

What We Offer

• A modern office space in the heart of Berlin.
• Hybrid working model.
• Autonomous work environment within a dynamic, international team.
• Opportunities for growth in a rapidly expanding tech company.
• Competitive salary package.
• Discounts on Wolt orders.
• State-of-the-art equipment.
• Free soft drinks, coffee, and fruits in the office.
• Comprehensive internal training programs.
• Regular All-Hands meetings and team events.
• 30 days of paid vacation.
• Flexible working hours.

Our Commitment to Diversity and Inclusion

Wolt is committed to fostering an inclusive community, valuing diversity in backgrounds, experiences, and perspectives. We believe that innovation thrives when everyone has equal opportunities to succeed.

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We are seeking Support Associates to join our team in Berlin-Friedrichshain on a part-time basis (20 or 32 hours per week).

As a Support Associate, you will be part of our live operations team, interacting with Wolt users, including customers, couriers, and restaurants, to provide exceptional support.

Responsibilities

• Provide top-notch customer service, going above and beyond to solve problems and create unforgettable experiences for our users.
• Collaborate with our international team, working closely with various departments to ensure seamless communication.
• Develop strong relationships with users, understanding their needs and concerns, and responding in a creative and sympathetic manner.
• Take ownership of your work, anticipating challenges and staying focused on the bigger picture.
• Work in a fast-paced environment, handling multiple conversations simultaneously while maintaining attention to detail.

Requirements

• Fluent English and German language skills (C1 level).
• Previous experience in customer-facing roles.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment and independently.
• Tech-savvy with experience using digital products.
• Availability for shift work, including mornings, evenings, and weekends.

What We Offer

• A cool office space in the heart of Berlin.
• Hybrid working model.
• Opportunities for growth and development in a dynamic, international team.
• Competitive salary package.
• Discounts on Wolt orders.
• Modern equipment and software.
• Free soft drinks, coffee, and fruit in the office.
• Comprehensive internal training and development programs.
• Regular team events and all-hands meetings.
• 30 days of paid vacation.
• Flexible working hours.

Next Steps

We encourage you to apply as soon as possible. Please fill out the application form and questions on this page, and we will be in touch within a few days.

Our Commitment to Diversity and Inclusion

We strive to create an inclusive community within our company, industry, and cities. We believe in hiring and cultivating diverse teams of people from all backgrounds, experiences, and perspectives.

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As a Support Associate at Wolt, you will be part of the live operations team, communicating with users, including customers, couriers, and restaurants. Your goal will be to provide the best possible support.

Responsibilities

• Handling incoming live chats from customers, restaurants, and couriers during shifts.
• Collaborating with the support team and other departments to improve support functions.
• Providing both inbound and outbound telephone support.
• Proactively solving problems by monitoring order volume using internal tools.
• Ensuring smooth delivery operations in close collaboration with the operations team.

Requirements

• Excellent communication skills and patience.
• Persistence and friendliness to find solutions for all parties involved.
• Attention to detail and exceptional concentration.
• Ability to handle complex tasks requiring quick reactions and good organisation.
• Comfortable with stressful situations and multitasking.
• Capable of making swift decisions in challenging situations.
• Understanding of the importance of a great customer experience.
• Fluent communication in German and English.
• Adaptability to new applications and systems.

What We Offer

• Competitive salary starting at €28,826 per annum for full-time positions (40 hours/week), adjusted according to qualifications and experience.
• Additional payment for Sunday, holiday, and night shifts.
• Five-day workweek.
• Minimum of 25 days annual leave, with the possibility of additional paid time off.
• 15% discount on Wolt orders.
• Professional support and counselling programmes for employees and immediate family members.
• Structured onboarding led by team leads.
• Further training, workshops, and skill-improvement opportunities.
• Two-week structured onboarding phase.
• Option to work from home three days a week after gaining sufficient experience.
• Dog-friendly office.
• Team events and gatherings.
• Pleasant, tolerant, and inclusive work environment.

Compensation Details

The salary range for this position is between €2,059-€2,863 per month.

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We are seeking onsite student part-time Support Associates who can communicate fluently in Hungarian and English, both in writing and speaking. You will join our Support team for the Hungarian region in Budapest and support Wolt countries.

What you'll be doing

• Assist customers, courier partners, and venues across multiple countries via live chat and phone.
• Help ensure smooth and efficient delivery operations.
• Work closely with the support team and other Wolt teams to continuously improve our service.

What we're looking for

• You don't need previous customer service experience; we'll train you.
• You are a great fit if you:
• Communicate clearly, warmly, and with a customer-first mindset.
• Learn quickly, multitask with ease, and enjoy a fast-paced environment.
• Have availability and the right to work in Hungary.
• Can work minimum 30 hours per week as a student across different shift types.
• Have professional working proficiency in Hungarian and English.

What you'll get by joining us

• The base hourly rate for students is 2,150 HUF.
• Shift allowance.
• Wolt credits cashback benefit.
• Access to Wolt-wide training programs.
• Fruits, snacks, and drinks at the office.
• A friendly, growth-oriented environment where your work truly matters.

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As a Support Associate, you'll work full-time in our Ljubljana office, providing top-notch support to users and partners. Your day-to-day tasks will involve:

• Delivering exceptional support experiences, ensuring unforgettable interactions with users and partners
• Collaborating with a diverse team to resolve issues, including technical problems and user inquiries
• Communicating effectively, adapting your tone to meet individual needs
• Being creative and having fun in your interactions
• Focusing on achieving goals and delivering high-quality results

Requirements:

• Fluent Slovenian and English language skills
• Previous experience in a similar customer support role
• Ability to learn quickly, attention to detail, and a broad perspective
• Multitasking skills, with the ability to prioritize tasks
• Willingness to work in a fast-paced startup environment

Benefits:

• At least 25 days of paid vacation per year
• Additional paid leave for important personal events
• Wolt credits for using our delivery services
• Hybrid work arrangement, with remote work options
• Employee assistance program, internal training, and resources
• Company-wide education programs and activities
• Annual budget for team-building events
• Free snacks and drinks in the office

If you're enthusiastic about working in a rapidly growing startup environment and a highly ambitious team, apply now!

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As a Support Associate, you will be supporting our customers, courier partners, and venues via live chat and phone, ensuring smooth delivery operations, and developing our support function alongside other teams within Wolt.

To succeed in this role, you should possess great communication skills with a personal touch, a customer-obsessed and team-oriented mindset, be a fast learner with multitasking abilities, and be ready to work in a fast-paced environment. Fluency in Czech and professional working proficiency in English are required.

In return, we offer development opportunities for your communication, multitasking, and prioritization skills, participation in side projects, a personal approach to your growth, engaging team culture, possibility of working from home, multisport card, Benefit Plus program, discounts on Wolt orders, and snacks and drinks in the office.

If you're excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, please apply with your CV.

We are committed to growing and empowering a more inclusive community within our company, industry, and cities, hiring and cultivating diverse teams of people from all backgrounds, experiences, and perspectives.

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As a Support Associate, you'll handle customer and courier support via live chat, work in the office, and develop our support function with the team. You'll need to be self-motivated, creative, and have excellent interpersonal skills to support our customers, restaurants, and Courier Partners.

Responsibilities:

• Handle customer and courier support in live chat with the team in shifts
• Work in the office
• Develop our support function together with the team
• Help with other tasks, such as providing support for our restaurant partners

Requirements:

• Fluent in Macedonian and able to work in English
• Self-motivated and creative
• Excellent interpersonal and relationship-building skills
• Ability to work on weekends
• Experience working in a dynamic environment

We offer a chance to work in a high-growth environment, take ownership, and be part of a high-performing team. If you're excited about this opportunity, we'd love to hear from you!

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

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Responsibilities:

• Supporting customers, courier partners, and venues via live chat, email, and phone
• Ensuring smooth delivery operations
• Developing the support function with the support team and other teams

Requirements:

• Great communication skills with a personal touch
• Customer-obsessed and team-oriented mindset
• Fast learner, able to multitask, and work in a fast-paced environment
• Flexible shifts across weekday evenings and weekends
• Work from our office at Kongens gate 4, 0153 Oslo (no remote work)
• Fluent in Norwegian and proficient in English

Benefits:

• Wolt credits cashback benefit
• Visma Advantage Benefits Program
• Employee assistance program
• Wolt-wide training programs
• Fruits and drinks at the office

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Responsibilities:

• Support customers, courier partners, and venues via live chat and phone for the Bulgarian market
• Ensure smooth delivery operations
• Develop the support function with the support team and other teams within Wolt

Requirements:

• Great communication skills with a personal touch and a customer-obsessed and team-oriented mindset
• Fast learner, able to multitask, and work in a fast-paced environment
• Ability to work in shifts, including mornings, evenings, and weekends
• Fluent in Bulgarian and English
• Work directly from the office

We offer a dynamic work environment where you will learn, build, and ship more than in most other companies. If you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Our Commitment to Diversity and Inclusion: We're committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

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As a Wolt Market Supply Chain Manager, you will play a key role in managing and continuously improving the supply chain for Wolt Market in Finland.

You will take ownership of a broad portfolio of Supply Chain responsibilities, including inventory and availability management, demand forecasting, supplier performance and operational supplier management.

You will use data and strong commercial judgement to balance availability, inventory, shrinkage, and profitability, ensuring that Supply Chain decisions support both our customers and the overall performance of the business.

The role requires a high degree of independence and ownership. You will identify opportunities and challenges, translate analysis into actions, and drive complex Supply Chain initiatives from problem definition through implementation and follow-up with limited guidance.

You will work particularly closely with the Finland Supply Chain Analyst and act as an experienced sparring partner to the Finland Category and Store Operations teams.

You will also collaborate closely with colleagues across the regional Supply Chain team and the wider Wolt Market Supply Chain community, sharing knowledge, contributing to common initiatives and supporting the continuous development of our Supply Chain capabilities.

Key tasks and responsibilities of the role

• Own and drive core Supply Chain responsibilities for Wolt Market Finland together with the local Supply Chain team.
• Manage and continuously improve inventory availability, stock levels and inventory health while balancing availability, shrinkage, capacity and profitability.
• Analyse demand, inventory, availability, shrinkage and supplier performance and translate insights into clear recommendations and actions.
• Own and continuously improve demand forecasting and replenishment processes, including forecasting around promotions, seasonal events and other changes in demand.
• Monitor Supply Chain KPIs, identify performance gaps and root causes, and independently develop and execute actions to improve performance.
• Work closely with Category to evaluate the Supply Chain implications of supplier, assortment, promotion and commercial decisions and provide constructive challenge where required.
• Partner closely with Store Operations to identify and solve Supply Chain-related operational challenges and ensure processes work effectively from supplier through to store.
• Manage operational relationships with suppliers and collaborate on topics including ordering, delivery performance, lead times, order conditions, availability and Supply Chain improvements.
• Identify structural supplier or assortment-related Supply Chain challenges and develop commercially sound solutions together with relevant stakeholders.
• Own complex projects and larger workstreams from analysis and problem definition through implementation, stakeholder alignment and measurement of results.
• Contribute to the implementation and continuous improvement of Supply Chain tools, systems, automation and processes.
• Use data, analytical tools and AI to diagnose complex problems where multiple factors need to be considered and exercise sound judgement in determining the appropriate solution.
• Proactively identify new business needs and improvement opportunities and develop proposals for how Supply Chain can address them.
• Work closely with the Finland Supply Chain Analyst, sharing expertise, providing guidance and supporting development through informal mentoring and collaboration.
• Collaborate with the regional Supply Chain team and wider Supply Chain community, contributing to cross-country projects, exchanging best practices and helping develop scalable ways of working.
• Communicate clearly and proactively with stakeholders across Supply Chain, Category, Store Operations, Finance, Product and other relevant functions.
• Manage several priorities and initiatives simultaneously in a fast-moving environment while maintaining a high level of quality and follow-through.
• Take a hands-on approach and be willing to move between strategic analysis, problem solving and operational execution as required.
• Demonstrate excellent business judgement and a practical, solution-oriented approach to getting things done.
• Contribute positively to Wolt's culture and ways of working and be an active member of both the local and regional team.

Qualifications for the role

• Strong experience in Supply Chain, inventory management, replenishment, demand planning or a closely related field, ideally within grocery, retail, e-commerce or another fast-moving environment.
• Strong understanding of inventory and replenishment principles and the trade-offs between availability, stock levels, shrinkage and profitability.
• Demonstrated ability to independently solve complex Supply Chain and business problems using data, structured analysis and commercial judgement.
• Experience working with demand forecasting and translating forecasts into inventory and replenishment decisions.
• Strong commercial understanding and the ability to assess Supply Chain decisions in the context of broader business performance and profitability.
• Experience collaborating with commercial or Category teams and confidence in constructively challenging decisions based on data and Supply Chain expertise.
• Experience working with suppliers and analysing and improving supplier performance.
• Ability to take ownership of complex projects and workstreams and drive them from problem identification to implementation with limited guidance.
• High level of autonomy and the ability to determine the appropriate methods and approach when faced with new or ambiguous assignments.
• Strong stakeholder-management skills and the ability to build credible working relationships across different functions and levels of the organisation.
• Ability and willingness to share expertise, provide guidance and informally mentor less experienced colleagues without formal people-management responsibility.
• Highly analytical, structured and detail-oriented while maintaining a strong understanding of the bigger commercial picture.
• Strong communication skills, both written and verbal.
• Comfortable working in a fast-paced environment with several competing priorities.
• Advanced skills in analytical and productivity tools such as Google Sheets or Microsoft Excel; experience with BI and Supply Chain systems is an advantage.
• Passion for analytical excellence, continuous improvement and using data to make better decisions.
• Fluency in English. Finnish language skills are an advantage.

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As a Supply Chain Manager at Wolt, you'll play a crucial role in optimising end-to-end supply chain operations for Wolt Market. You'll collaborate with various teams to enhance processes, drive operational excellence, and ensure product availability while delivering an exceptional customer experience.

Responsibilities

As a Supply Chain Manager, you'll drive supply chain performance through data-driven decisions, process optimisation, and cross-functional collaboration. Your responsibilities include:

• Leading and managing cross-functional supply chain projects from planning to execution.
• Identifying and driving improvement opportunities in supplier lead times, purchase order confirmations, receiving processes, inventory placement, and cost efficiency.
• Monitoring key supply chain KPIs, analysing performance against targets, identifying gaps, and leading improvement initiatives.
• Analysing operational and performance data to identify trends, exceptions, and actionable business insights.
• Leading implementation projects and continuously improving supply chain workflows and operational processes.
• Collaborating with Wolt Market suppliers to improve product availability, optimise assortment, and reduce waste.
• Partnering with multiple internal stakeholders across Operations, Commercial, Logistics, and Product teams to deliver business priorities.
• Managing supply chain infrastructure and technology, including ERP systems and logistics system integrations.

Requirements

• 4+ years of experience in Supply Chain, including demand planning, forecasting, inventory management, or supply planning.
• Proven experience managing multiple projects simultaneously in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and translate insights into operational improvements.
• Hands-on approach with excellent problem-solving and decision-making capabilities.
• Strong organisational and prioritisation skills with the ability to work under pressure.
• Experience leading cross-functional initiatives and influencing stakeholders.
• Advanced proficiency in Excel and experience working with ERP systems.
• Excellent written and verbal communication skills in both Hebrew and English.
• Previous experience in retail (food retail is a strong advantage).
• Experience working in a global organisation is an advantage.

Benefits

• Join a fast-growing global company shaping the future of commerce.
• Own strategic projects with real business impact and visibility across the organisation.
• Collaborate with talented cross-functional teams in a dynamic and international environment.
• Enjoy excellent opportunities for professional development and career growth.
• Be part of Wolt's unique culture of ownership, collaboration, and continuous improvement.

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At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Role Summary:

We’re hiring a strategic, hands-on Subregional Head of Account Management to lead and scale our account management function to support our Rx, NV and Commerce Platform teams. You’ll manage a layer of Team Leads (managers of frontline Account Managers) or directly manage Account Managers in several countries and be accountable for the overall retention, revenue growth, and operational excellence across the segment. This is a leader role , you’ll set strategy, build the playbook, run operations & forecasting, recruit and coach leaders, and partner cross-functionally to drive lifetime value for thousands of merchants.

What you’ll own:

• Strategy & Vision: Define and execute the account management strategy , segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap.

• People Leadership: Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale high-performing leaders; run regular 1:1s, calibration, and career planning.

• Operational Excellence: Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.

• Revenue & Retention: Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies , working to maximize Take Home Pay

• Lead Ads & Promotions commercial motions: define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.

• Drive promo-funding strategy & efficiency: create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).

• Own ads revenue and adoption targets: grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.

• Performance & Analytics: Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.

Cross-Functional Partnership: Work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.

• Customer Advocacy & Escalations: Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.

• Headcount & Budgeting: Lead workforce planning, staffing models, and budget recommendations for the account management organization.

• Change Management / Scaling: Lead change initiatives as you scale , tooling, process, CRM automation, and quality assurance.

What you'll be doing:

Must-have

• 8+ years of experience in account management, customer success, or sales leadership, with direct experience.

• 3+ years managing managers (Team Leads) , proven experience as a “manager of managers.”

• Track record of scaling teams (hiring, enablement, process, tooling) while improving retention and account growth metrics.

• Strong operational and analytical skills , comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).

• Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.

• Excellent communicator , able to influence senior leadership and partner across product, sales, marketing and operations.

• Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).

• Bachelor’s degree or equivalent experience.

Nice-to-have

• Experience in marketplace, logistics, SaaS or commerce platforms that serve s.

• Experience with subscription / recurring revenue business models and designing incentive plans.

• Experience with scaling teams across multiple markets/countries and managing distributed teams.

• Experience with operational tools such as Tableau/Looker, or BI tooling.

Success metrics / KPIs:

• Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)

• Churn rate (monthly/quarterly)

• Commission Rate %

• Take Home Pay Rate %

• Revenue expansion (upsell & cross-sell) from accounts

• Ads revenue (absolute and growth %)

• Promo Funding

• Merchant satisfaction (CSAT/NPS) for segment

• Team productivity metrics (accounts per AM, bookings per rep)

• Forecast accuracy & management of renewal pipeline

• Employee engagement and leadership bench strength (turnover of Team Leads / AMs)

Competencies & leadership qualities:

• Strategic thinker who is hands-on and operationally excellent.

• Data-driven decision maker who balances quantitative rigor with customer empathy.

• Coach and talent developer who builds trust and drives results through others.

• Change agent who can scale processes and build a culture of continuous improvement.

• Highly adaptable and comfortable with ambiguity and rapid growth.

What we offer:

Why you’ll love it:

• Global and growing fast: Be part of a fast-moving scaleup

• Ride of a lifetime: Accelerate your career and build your sales skills

• Instant impact: Take ownership and make a difference

• Big hearts and small egos: Surround yourself with smart, friendly people

Compensation:

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.

The salary below is the monthly salary range for this position.

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.

This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion. Poland Pay Range 26 142 zł-39 212 zł PLN

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As a Store Manager, you will be responsible for guiding, coaching, and developing a team of 2-4 Shift Leads to ensure smooth day-to-day operations of the store.

Key responsibilities include:

• Leading, growing, and motivating a team
• Improving store operations with the help of the Operations Team
• Participating in internal and external meetings
• Collaborating with other functions to ensure a good selection of products
• Monitoring shrink levels and controlling food waste
• Managing shift scheduling and handling incoming goods
• Overseeing store needs for growth, including ordering supplies and equipment

Requirements:

• Leadership experience
• Experience working in a grocery store is a plus
• Fast learner with multitasking abilities
• Proactive and service-minded
• Can-do attitude and ability to work in a fast-paced environment
• Fluent level of English required

We offer a salary range of €2,691-€4,037 EUR per month.

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At Wolt, we create technology that brings joy, simplicity, and earnings to neighborhoods around the world. We are looking for a full-time Store Manager to lead one of our Athens region dark stores.

Responsibilities

As a Store Manager, you will oversee operations, manage 2–4 Shift Leads, and ensure smooth daily processes including stock management, freshness, and order accuracy. You will hire, train, give daily feedback, and hold 1:1s twice a year to develop your team. You will play a central role in shaping how Wolt Market operates locally and drives growth.

Key Tasks

• Leading, growing and motivating a team
• Creating an environment where colleagues can do their best work and have fun
• Planning team events
• Improving store operations with the Operations Team
• Participating in internal and external meetings
• Collaborating with other functions at Wolt
• Monitoring shrink levels and controlling food waste
• Managing shift scheduling
• Handling incoming goods and orders
• Overseeing store needs for growth

Requirements

• Leadership experience
• Ability to motivate others
• Experience in a grocery store is a plus
• Fast learner with multitasking skills
• Proactive and service-minded
• Tech-savvy
• Ability to work during day, evenings, and weekends
• Fluent in Greek and proficient in English
• Data-driven and analytical

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.

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You will work closely together with the team, including 2-4 Shift leads which you will guide, coach and develop within the frames of Wolt leadership values.

To do this, you will make sure the Shift Leads have the knowledge and right tools to be able to run the store's day-to-day operations smoothly, this might include staying on top of freshness, inventory and stock management.

You'll be responsible for hiring, training, providing daily feedback and also holding 1v1 twice a year to grow the individual, go through performance and set new goals.

Day-to-day in this role you'll:

• Leading, growing and motivating a team. Creating an environment where your colleagues can do their best work and have fun while working. You'll get to plan team events with your team - something we aim to do a couple times a year.
• Your main goal will be to consistently improve the way our stores operate with help from the Operations Team. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you'll be working with.
• Continuous participating in internal and external meeting
• The role also includes a good collaboration and communication with other functions at Wolt to make sure we have a good selection & right products on sale.
• Monitoring shrink levels and control the amount of food that goes to waste.
• Managing shift scheduling.
• Handling incoming goods and order of the store.
• Overseeing everything the store and colleagues need to enable fast growth. This includes everything from ordering office supplies or IT-devices to a complete set of new fridges.

Our humble expectations

• Leadership experience and demonstrate the ability to motivate others.
• Experience from working in a grocery store is a plus.
• A fast learner with the ability to multitask.
• Proactive and service-minded are words that describe you.
• You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
• You are able to work both during the day, evenings and weekends.
• Data-driven and analytical, you understand data to help improve and develop.
• A fluent level of English is required.

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Key responsibilities:

• Oversee daily store operations, including freshness, inventory, and stock management
• Develop and improve store operations to ensure fast delivery and efficient processes
• Lead, grow, and motivate the team, creating an environment for colleagues to excel
• Manage shift scheduling, monitor shrink levels, and implement changes from the global team
• Collaborate with local service providers and ensure a safe work environment

Requirements:

• Leadership experience and ability to motivate others
• Experience in a grocery store is a plus
• Fast learner with multitasking abilities
• Tech-savvy and proactive with a service-minded approach
• Fluent in English and Latvian
• Ability to work varied shifts, including evenings and weekends
• Data-driven and analytical mindset

Benefits:

• Wolt credits cashback benefit
• Employee assistance program
• Health insurance after probation

Salary: 2079 EUR gross

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As a Store Manager (WM) in Copenhagen, Denmark, you'll lead one of our stores, guiding and developing 5-8 Shift Leads.

Your responsibilities include:

• Leading, growing, and motivating a team
• Ensuring smooth store operations, including inventory and stock management
• Hiring, training, and providing feedback to team members
• Collaborating with other functions to ensure a good product selection
• Monitoring shrink levels and controlling food waste
• Managing shift scheduling and handling incoming goods

Requirements:

• Leadership experience
• Experience in a grocery store is a plus
• Fast learner with multitasking abilities
• Proactive and service-minded
• Fluent English
• Ability to work varied shifts, including evenings and weekends
• Data-driven and analytical mindset

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We are now searching for a full-time Store Manager to lead our store in Paphos, Cyprus.

Responsibilities

You will work closely together with the team, including 2-4 Shift leads which you will guide, coach and develop within the frames of Wolt leadership values.

Day-to-day in this role you’ll:

• Lead, grow and motivate a team.
• Create an environment where your colleagues can do their best work and have fun while working.
• Plan team events with your team.
• Improve the way our stores operate with help from the Operations Team.
• Participate in internal and external meetings.
• Collaborate and communicate with other functions at Wolt.
• Monitor shrink levels and control the amount of food that goes to waste.
• Manage shift scheduling.
• Handle incoming goods and order of the store.
• Oversee everything the store and colleagues need to enable fast growth.

Requirements

• Leadership experience and demonstrate the ability to motivate others.
• Experience from working in a grocery store is a plus.
• A fast learner with the ability to multitask.
• Proactive and service-minded.
• Can-do attitude and enjoy working in a fast-paced entrepreneurial environment.
• Ability to work both during the day, evenings and weekends.
• Data-driven and analytical.
• Fluent level of English required.

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As a Store Manager at Wolt, you will be responsible for full A–Z management of the store.

Responsibilities

• Managing a team of ~20 pickers and shift leads.
• Overseeing work schedules, recruitment, training, and employee lifecycle management.
• Managing bonus programs and ensuring target achievement.
• Monitoring inventory, including reporting, packaging and picking KPIs.
• Ensuring product quality, freshness, availability, and ratings while continuously working on operational efficiency.
• Maintaining regular communication with suppliers and HQ, including order and stock management.
• Working with reports and computer systems.
• Driving operational improvements, including store development and optimization.
• Ensuring a safe, clean, and high-quality work environment.

Requirements

• At least 3 years of experience managing a store, smart warehouse, or logistics center.
• Strong technological aptitude and ability to work with reports and performance monitoring.
• Full proficiency in Hebrew and English.
• Full-time availability, Sunday–Thursday.

Benefits

No benefits mentioned.

Company Culture

Wolt is committed to growing and empowering a diverse and inclusive community within their company, industry, and cities.

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We're looking for a Staff Engineer to join the Wolt AdTech & Promotions organization, driving technical direction and building reliable, scalable systems that directly impact revenue and advertiser success.

Responsibilities

• Drive the technical vision and architecture for Wolt's AdTech and Promotions platforms, ensuring they are scalable, reliable, and high-performing.
• Provide technical leadership across multiple teams and projects, bringing architectural consistency to complex, large-scale systems.
• Work across the end-to-end domain, contributing to backend services, data pipelines, and advertiser-facing tools.
• Design and evolve systems that support campaign execution, targeting, ranking, allocation, and reporting in real-time or near real-time environments.
• Partner with engineering, product, and data stakeholders to align priorities, improve campaign performance, and manage trade-offs in a revenue-driven environment.
• Lead large cross-team projects, guiding them from concept to rollout across multiple regions and time zones.
• Ensure strong operational excellence, including observability, reliability, and incident readiness for revenue-critical systems.
• Promote best engineering practices, mentor engineers across teams, and support their growth in scalability and system design.
• Act as a bridge between technical and non-technical colleagues, ensuring clarity and alignment across functions.
• Contribute to the technical roadmaps of AdTech and Promotions platforms by collaborating with other senior engineers.

Requirements

Technical Expertise

• Proven track record designing and scaling large distributed systems in production environments.
• Strong understanding of system architecture, scalability, reliability, and performance optimization.
• Experience working with data-intensive and real-time or near real-time systems.
• Familiarity with AdTech concepts such as targeting, ranking, attribution, or experimentation is a strong plus.
• Ability to adapt quickly to new technologies and languages; while many of our services are written in Kotlin and Go, we are looking for someone language-agnostic.
• Ability to dive quickly into new domains and navigate complex system interactions.
• Familiarity with modern cloud-native tools and data systems (e.g., Kubernetes, Kafka, MongoDB).

Communication & Influence

• Strong communicator with the ability to influence, align, and build consensus across diverse teams and stakeholders.
• Comfortable working in a global environment across US and international teams.
• Skilled at translating complex technical decisions into clear direction for technical and non-technical audiences.
• Experience mentoring and coaching engineers, helping raise the technical bar across teams.
• Strong sense of ownership combined with a collaborative mindset, able to work effectively across team boundaries to deliver shared outcomes.
• Proactive in identifying opportunities and gaps across teams, and driving alignment to solve problems holistically rather than locally.

Benefits

• Competitive base salary with DoorDash RSUs
• Opportunity to work on challenging AdTech problems at scale
• End-to-end ownership and high autonomy
• Strong opportunities for career growth and scope expansion
• Collaborative and diverse work environment

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This role involves working closely with local Operations teams to integrate the Catalog into daily workflows and collaborating with external vendors and global teams to advance catalog-related initiatives.

Key responsibilities:

• Review and validate product data from automation, merchants, and vendors before publication.
• Maintain high-quality standards for product data based on compliance frameworks.
• Resolve duplicate GTINs and support deduplication.
• Create and enrich entries for unlisted products.
• Ensure adherence to global attribute frameworks.
• Curate golden datasets for AI model training.
• Audit and approve automation outputs.
• Serve as the go-to expert for catalog data structure and taxonomy.
• Support local Sales and Merchant Ops in catalog updates and onboarding.
• Provide feedback to global teams on catalog tooling and automation.

Requirements:

• Fluent in Swedish and English.
• 3+ years of experience in catalog/content management or similar fields.
• High proficiency in structured data management.
• Experience with AI/ML models and QA workflows is a plus.
• Strong communication and stakeholder collaboration skills.
• Experience working with large datasets in spreadsheet tools like Excel or Google Sheets.

Benefits:

• Health Insurance
• Employee Assistance Programme
• Employee discount on Wolt orders

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This role is best suited for someone who is strongly backend-oriented, thrives in ambiguity, and can take ownership of large, cross-functional initiatives from planning to delivery.

You might be a great fit if you:

• Are a strong backend engineer, ideally with Golang experience
• Have experience building and operating scalable backend systems
• Are comfortable working in high-ambiguity environments and bringing structure where needed
• Can independently lead large initiatives across team boundaries, from problem definition and planning to stakeholder alignment and on-time delivery
• Communicate clearly and effectively, and know how to gather, process, and act on feedback
• Can build strong working relationships with stakeholders and keep multiple parties aligned around shared goals
• Have hands-on experience with AI-assisted engineering workflows, including tools like Codex, Claude, and agent-based development approaches
• Bring experience with NoSQL databases such as Cassandra, MongoDB, or similar technologies

Requirements:

• Backend engineering experience
• Strong preference for Golang
• Proven ability to take ownership of complex, cross-team projects in ambiguous environments
• Strong stakeholder management, planning, and delivery skills
• Excellent communication and alignment-building skills
• Extensive experience with AI-assisted development, including tools such as Codex, Claude, and agentic workflows
• Experience with NoSQL databases such as Cassandra, MongoDB, or similar is a plus

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Responsibilities:

• Design, build, and operate scalable backend services
• Develop and evolve AI-powered translation capabilities using LLMs
• Help build tooling and infrastructure for model evaluation
• Collaborate with product, applied science, frontend, and platform teams
• Take ownership of technical decisions and shape the system's architecture
• Improve service performance, reliability, and operational readiness
• Explore better ways of working, including leveraging AI tools

Requirements:

• Strong backend development skills in Python or Go
• Experience with modern AI tools
• Cloud platform experience (AWS or similar)
• Container orchestration (Kubernetes, Docker)
• Observability tools (DataDog)
• Database technologies (SQL and NoSQL)
• Pragmatic problem-solving with a growth mindset
• Comfortable working with real-world data
• Solid experience designing, building, and integrating quality software at scale

Benefits:

• Opportunity to build impactful technology
• Work with AI and LLMs in production
• Part of a global engineering organization
• Company culture emphasizing ownership, humility, and kindness

Compensation: The salary range for this position is €5,400 - €8,000 per month.

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As a Shift Lead, you will be responsible for:

• Ensuring customer satisfaction
• Promoting the Wolt brand
• Performing precise and accurate tasks
• Collaborating with the team and motivating team members
• Participating in daily store operations

Requirements:

• Previous retail or warehouse experience
• Experience as a shift leader is an advantage, but not required
• Self-motivated and proactive work style
• Assertive communication skills
• Multitasking ability
• Availability for daytime, evening, and weekend shifts
• Fluent Hungarian language skills
• Basic English language skills

Benefits:

• Wolt employee discount in credits
• Cafeteria benefits in the form of Szép Kártya
• All You Can Move card option
• Wolt-specific training programs
• Team-building events and other company activities

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Requirements:

• Previous retail experience
• Experience as a shift leader is an advantage, but not required
• Self-motivated and proactive work style
• Assertive communication skills
• Multitasking ability
• Availability for morning, evening, and weekend shifts
• Fluent Hungarian language skills
• Basic English language skills

Benefits:

• Employee discounts in the form of credits
• Cafeteria benefits in the form of Szép Kártya
• All You Can Move card option
• Wolt-specific training programs
• Team-building events and company-wide activities

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As a Shift Lead, you will be responsible for:

• Ensuring customer satisfaction
• Promoting the Wolt brand
• Performing precise and accurate tasks
• Collaborating with the team and motivating team members
• Participating in daily store operations

Requirements:

• Previous retail experience
• Experience as a shift leader is an advantage, but not necessary
• Self-motivated and proactive work style
• Assertive communication skills
• Multitasking ability
• Availability for daytime, evening, and weekend shifts
• Fluent Hungarian language skills
• Basic English language skills

Benefits:

• Wolt employee discount in credits
• Cafeteria benefits in Szép Kártya form
• All You Can Move card option
• Wolt-specific training programs
• Team-building events and company-wide activities

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As a Shift Lead, you will work closely with the Store Manager to ensure smooth and efficient store operations. Your responsibilities will include:

• Supporting daily KPI achievement
• Managing daily store operations and acting as a responsible store lead in the absence of the Store Manager
• Assisting the team in resolving operational issues and addressing daily challenges
• Monitoring workload to ensure effective task and resource allocation
• Providing and collecting feedback to contribute to team development and engagement
• Actively participating in process improvement and implementing new initiatives
• Leading and supporting a team of approximately 20 people, fostering a culture of collaboration, performance, and continuous development

Requirements:

• Experience in a grocery/retail environment and/or Wolt Market operations
• Previous experience as a Shift Lead, Team Lead, or similar role with team coordination responsibilities is a strong advantage
• Ability to manage multiple priorities in a dynamic environment
• Strong service orientation and focus on creating positive experiences for customers and colleagues
• Excellent communication and organizational skills
• Good command of English
• Availability for rotating shifts, including mornings, afternoons, weekends, and holidays

This is an excellent opportunity to develop your leadership skills, take on increased responsibilities, and actively contribute to the success of Wolt Markets.

If you believe you are ready for the next step in your career with Wolt, please submit your application, including your updated CV and any relevant information highlighting your experience and achievements.

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We are looking for a Serbian-Speaking Support Associate to join our Support team in Kragujevac.

Responsibilities

• Supporting customers, courier partners, and venues via live chat and phone
• Ensuring smooth delivery operations
• Developing the support function with the support team and other teams within Wolt

Requirements

• Great communication skills with a personal touch, customer-obsessed and team-oriented mindset
• Comfortable working hybrid (in the office several days a week)
• Ability to work in shifts (mornings, evenings, and weekends)
• Fast learner, able to multitask, and work in a fast-paced environment
• Fluent in Serbian and professional working proficiency in English

Benefits

• Private health insurance for all employees
• 25+ days of vacation per year
• Wolt credits cashback benefit
• Employee assistance program

Next Steps

If you're excited about working in a high-growth environment, click below to apply and get the conversation going!

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We are looking for part-time Support Associates to join our Support team in Belgrade!

Responsibilities

• Supporting customers, courier partners, and venues via live chat and phone
• Ensuring smooth delivery operations
• Developing the support function with the support team and other teams within Wolt

Requirements

• Great communication skills with a personal touch, customer-obsessed and team-oriented mindset
• Comfortable working hybrid (in the office several days a week)
• Ability to work in shifts (mornings, evenings, and weekends)
• Fast learner, able to multitask, and work in a fast-paced environment
• Fluent in Serbian and professional working proficiency in English

Benefits

• Private health insurance for all employees
• 25+ days of vacation per year
• Wolt credits cashback benefit
• Employee assistance program

Next Steps

If you're excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, apply now!

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We are looking for full-time Support Associates to join our Support team in Kragujevac!

Responsibilities

• Support customers, courier partners, and venues via live chat and phone.
• Ensure smooth delivery operations.
• Develop the support function with the support team and other teams within Wolt.

Requirements

• Great communication skills with a personal touch, customer-obsessed and team-oriented mindset.
• Comfortable working hybrid (in the office several days a week).
• Ability to work in shifts (mornings, evenings, and weekends).
• Fast learner, able to multitask, and work in a fast-paced environment.
• Fluent in Serbian and professionally proficient in English.

Benefits

• Private health insurance for all employees.
• 25+ days of vacation per year.
• Wolt credits cashback benefit.
• Employee assistance program.

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We are looking for full-time Support Associates to join our Support team in Belgrade!

Responsibilities

• Supporting customers, courier partners, and venues via live chat and phone.
• Ensuring smooth delivery operations.
• Developing the support function with the support team and other teams within Wolt.

Expectations

• Great communication skills with a personal touch, customer-obsessed and team-oriented mindset.
• Comfortable working hybrid, coming to the office several days a week.
• Ability to work in shifts during mornings, evenings, and weekends, as support is open seven days a week.
• Fast learner, able to multitask, and work in a fast-paced environment.
• Fluent in Serbian and professionally proficient in English.

Benefits

• Private health insurance for all employees.
• 25+ days of vacation per year.
• Wolt credits cashback benefit for home deliveries.
• Employee assistance program.

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We're seeking a Senior Software Engineer (Front-end-leaning) to join our Operations Foundations team, which is part of the DoorDash Client and AI Development group.

The team is responsible for building a scalable, reliable, and high-quality internal tooling platform that supports Wolt, DoorDash, and Deliveroo's operations and business.

Responsibilities

• Owning the Foundation: the runtime, build, deployment, and developer experience that 250+ MFEs and hundreds of engineers depend on every day.
• Evolving Our Micro-Frontend Architecture: improve composition, isolation, and shared dependency strategies so feature teams can move fast.
• Product and Planning: Independently drive projects from idea to production: breaking down ambiguous problems into clear technical plans, estimating delivery, identifying risks early, and delivering high-quality solutions in a timely manner.
• Supporting Engineering Excellence: Champion best practices, raise the bar for code quality, and turn lessons learned into platform improvements.
• Long-Term Thinking: Balance short-term feature unblockers with the long-term health, security, and maintainability of the platform.
• Agentic Development: Build the foundations that let AI agents work autonomously on our platform, including agent instructions, reusable skills, tool integrations, guardrails, and the automated checks that make agent-authored changes safe to ship.
• AI Fluency: Work agent-first in your own day-to-day: delegate implementation to agents, and focus your judgment on direction, architecture, and verifying outcomes.

Requirements

• Proven expertise in building production frontend applications using TypeScript and React.
• Solid backend knowledge, comfortable owning and operating Node.js services that support frontend infrastructure.
• Strong knowledge of frontend build tools, bundlers, and module systems, and the ability to evolve them as the platform grows.
• Track record of diagnosing and resolving complex performance, reliability, or DX issues in large frontend codebases.
• Experience driving technical initiatives across multiple engineering teams and stakeholders.
• Strong stakeholder management skills: aligning priorities, managing expectations, and communicating trade-offs clearly with partner teams and leadership.
• Strong communication skills and a collaborative, platform-mindset approach to working with feature teams.
• Strong documentation skills, including experience writing RFCs or ADRs.

Nice to Haves

• Experience with micro-frontend architecture.
• Frontend platform engineering experience.
• Experience building shared component libraries used by many product teams.
• Hands-on experience with CI/CD pipelines, deployment processes, and cloud infrastructure for frontend workloads.
• Experience or interest in observability and reliability (SRE).
• Experience building tooling or workflows for autonomous AI coding agents (e.g., agent instructions, skills, MCP servers, or evaluating agent-generated code).

Benefits

• Impact: Build and shape the platform that thousands of people depend on.
• Scale: Work on real platform problems behind 250+ MFEs with hundreds of monthly contributors.
• Collaboration: Partner with talented engineers, designers, and operators across companies to make their daily work faster and better.
• Growth: Take on deep technical challenges across frontend architecture, agentic development, DX, and improving engineering efficiency.
• Culture: Be part of a diverse, open-minded team that values creativity, autonomy, and continuous learning.

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As a Senior Software Engineer on this team, you'll help create a seamless experience for ML practitioners across the company, from experimentation to deployment and monitoring.

Responsibilities

• Build and evolve APIs, SDKs, and platform integrations that power feature engineering workflows.
• Help shape user-facing tools to make the platform approachable for all skill levels.
• Collaborate across the ML lifecycle , from data ingestion to feature serving , and integrate tightly with our central Data Control Plane.
• Contribute to platform reliability, testing, observability, and operational excellence.

Requirements

• Solid engineering background, ideally in platform, data, or ML-adjacent teams.
• Comfortable working with backend systems, APIs, and ideally some exposure to distributed compute (e.g. Spark, Flink).
• Empathy for users and interest in building abstractions that remove friction.
• Curious and collaborative mindset , eager to learn from others and contribute broadly.
• Experience with ML tooling, or data pipelines is a plus.

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As a Senior Software Engineer (Backend) - Global Marts at Wolt, you'll work primarily with Go or Kotlin, focusing on designing, building, and operating backend systems that support inventory, purchasing, warehouse operations, pricing, and fulfillment.

Responsibilities

• Design, build, and operate backend systems for inventory, purchasing, warehouse operations, pricing, and fulfillment.
• Take end-to-end ownership of production systems and complex technical initiatives.
• Work on data-heavy systems combining software engineering with forecasting, optimization, and operational decision-making.
• Turn complex business problems into pragmatic, scalable technical solutions.
• Make and influence architectural decisions, balancing scalability, reliability, development speed, and long-term maintainability.
• Collaborate with engineers, product managers, data scientists, and operations teams to shape solutions and technical direction.
• Improve system reliability, observability, scalability, and operational excellence.
• Support and raise the engineering standards of the team through technical discussions, code reviews, and knowledge sharing.
• Effectively use AI-assisted development tools while applying strong engineering judgment.

Requirements

• Strong experience designing, building, and operating production backend systems.
• Professional experience with Go, Kotlin, or another modern backend language.
• Experience owning services end-to-end, including design, implementation, deployment, monitoring, reliability, and production operations.
• Strong knowledge of backend and distributed systems fundamentals.
• Comfortable working with data-heavy systems and technologies such as Kafka, Snowflake, or similar streaming and data infrastructure.
• Ability to navigate ambiguous problems and deliver incrementally.
• Influence technical decisions and collaborate effectively with cross-functional partners.
• Clear communication of technical concepts and decisions.
• Effective use of AI-assisted development tools in everyday engineering workflow.

Nice to Have

• Experience in forecasting, optimization, scheduling, recommendation, or decisioning systems.
• Background in grocery, retail, logistics, supply chain, or warehouse technology.
• Experience with ERP, vendor management, procurement, or workforce management integrations.
• Knowledge of high-throughput event-driven or streaming architectures.

Benefits

• Opportunity to work on impactful projects.
• Collaborative and dynamic work environment.
• Possibility to grow professionally.

Location

This role is based in our tech hub in Helsinki or Stockholm. We work in distributed teams, but may not be able to support fully remote work or relocation.

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Job Description

As a Senior Software Engineer at Wolt, you will build and maintain high-throughput backend services using Go. You will collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. Your responsibilities will include designing scalable, resilient, and easy-to-maintain systems, leading and contributing to architectural discussions and technical decision-making, and writing well-tested code to help the team maintain high code quality standards.

Responsibilities

• Build and maintain high-throughput backend services using Go.
• Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe.
• Design systems that are scalable, resilient, and easy to maintain.
• Lead and contribute to architectural discussions and technical decision-making.
• Write well-tested code and help the team maintain high code quality standards.

Requirements

• 7+ years of professional software engineering experience, with a proven track record of building and scaling complex systems.
• 2+ years of production experience in Golang, with the ability to mentor others and drive best practices across the team.
• Strong hands-on experience with both SQL and NoSQL databases , especially Cassandra.
• Solid understanding of designing and operating low-latency, high-throughput distributed systems.

Nice to Have

• Background in Node.js or other backend languages.
• Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures.
• Previous on-call experience, with a pragmatic approach to reliability and incident management.

What We Value

• A product-oriented mindset , you think beyond the ticket, understand the “why” behind the work, and aim to create real impact for users, having a high level of responsibility.
• Experience leading projects or making key technical decisions, especially in fast-paced environments.
• Clear and proactive communication skills, with a collaborative spirit , we move fast, but we succeed together.

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As our Retail business continues to grow, we’re looking for a Senior Sales Regional Enterprise Manager to expand our selection of high-value regional retail partners. You’ll join our Sales team and take ownership of some of the most important regional acquisition opportunities across priority retail verticals, helping shape what customers can find on Wolt in their cities.

In this role, you’ll own the acquisition and development of high-value regional Enterprise retail partners in Germany, from identifying and engaging the right prospects through commercial negotiations, signing and initial rollout. You’ll combine strong commercial execution with a strategic view on which partners can have the greatest impact on Wolt’s selection, coverage and long-term growth.

Day-to-day in this role you’ll:

• Own the end-to-end sales cycle for regional Enterprise retail opportunities, from prospecting and qualification through negotiation, contracting and signing.
• Build and manage a high-quality pipeline of larger regional retailers and multi-location partners across priority verticals such as grocery, convenience, pet, pharmacy and beauty.
• Develop a deep understanding of prospective partners’ businesses and create compelling commercial propositions that demonstrate the value of partnering with Wolt.
• Lead complex commercial negotiations, balancing partner needs with sustainable economics and Wolt’s long-term business objectives.
• Build strong relationships with senior decision-makers and act as a trusted commercial partner throughout the sales process.
• Work closely with internal teams including Operations, Account Management, Finance, Legal, Marketing and Product to structure partnerships and enable successful launches.
• Take ownership beyond the signature, ensuring a strong handover and initial rollout so that newly acquired partners can successfully go live and scale.
• Use market insights, pipeline data and commercial learnings to identify opportunities, prioritize the highest-impact accounts and continuously improve our regional Enterprise sales approach.
• Contribute to sharing best practices and raising the bar for Enterprise sales execution across the wider team.

Our humble expectations:

• You have significant experience in B2B sales, business development or strategic partnerships, ideally working with Enterprise or other complex, multi-stakeholder customers.
• You have a strong track record of independently managing and closing complex commercial opportunities from initial outreach through contract signature.
• You’re an excellent negotiator and understand how to build partnerships that create sustainable value for both sides.
• You’re comfortable engaging and influencing senior stakeholders, both externally and across cross-functional internal teams.
• You combine a hands-on, results-oriented sales mindset with strong commercial judgment and the ability to prioritize opportunities based on their strategic impact.
• You’re highly structured and comfortable managing multiple opportunities and stakeholders simultaneously while maintaining strong attention to detail.
• You’re comfortable working with data and commercial metrics to evaluate opportunities, build business cases and inform decisions.
• You communicate clearly and persuasively and are fluent in German and English.

This is an opportunity to play a meaningful role in the next phase of Wolt’s Retail growth. You’ll have direct ownership of high-impact regional partnerships and the autonomy to take opportunities from first conversation all the way through to launch. You’ll work at the intersection of sales, strategy and operations, collaborating with experienced colleagues across Wolt while building relationships with some of the most important retailers in the market.

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Responsibilities:

• Grow partners' business by creating joint growth plans that increase sales and Gross Order Value (GOV)
• Build strong relationships with partners, from store teams to senior leaders
• Lead commercial negotiations to create long-term value for both Wolt and partners
• Grow advertising and promotions revenue by identifying upselling opportunities
• Improve store performance by working with store managers, pickers, and Operations
• Use data to understand performance, spot opportunities, and decide where to focus
• Deliver on agreed priorities and partner development projects
• Help the team improve by sharing experience and supporting colleagues

Requirements:

• At least 5 years of relevant experience managing large B2B accounts or strategic partnerships in retail, FMCG, grocery, delivery, marketplaces, or distribution
• A track record of growing partner sales, improving commercial performance, and delivering measurable results
• Strong negotiation skills and experience managing complex commercial discussions
• Confidence working with senior decision-makers and coordinating with operational teams
• Experience in upselling or cross-selling, with the ability to connect a partner's needs to the right commercial opportunity
• Strong analytical skills and comfort using data to explain results, solve problems, and set priorities
• Confidence using Google Sheets and Google Slides, plus experience with reporting tools such as Power BI or Looker
• Fluent Russian, at least conversational Kazakh, and English at B2 level or above

Nice to have:

• Experience working with supermarket, grocery, or pharmacy chains
• An understanding of marketplace or platform businesses
• Experience expanding large partner portfolios or supporting the development of other account managers
• Advanced skills in data analysis or business intelligence tools

Benefits:

• Global and growing fast: be part of a fast-moving scaleup
• Ride of a lifetime: accelerate your career and build your sales skills
• Instant impact: take ownership and make a difference
• Big hearts and small egos: surround yourself with smart, friendly people
• Independent work in a dynamic, international team
• Medical Insurance and strengthened sick leaves
• Career growth and development opportunities
• Employee Assistance Program,therapy and wellbeing support
• Discount on your Wolt orders
• Wolt-wide training programs
• Team budgets for celebrations and bonding
• Fruits and drinks at the office

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You'll own business readiness, attraction, and pipeline health for Courier hiring across the business, a new area for Platform Hiring. You'll translate business needs into hiring plans, validate demand against strategy and cost, coordinate Marketing and sourcing partners, activate roles when requirements are complete, and monitor progress against hiring dates.

As the senior business-facing partner for Courier, you'll advise business leaders on hiring strategy, market conditions, timing, location, quality, and delivery trade-offs using funnel and talent-market evidence.

When pipeline volume declines, you'll coordinate targeted sourcing interventions and ensure the execution team has sufficient pipeline.

You'll proactively coordinate blockers across onboarding, background checks, training capacity, HR, and local operations.

You'll also identify recurring friction and work with the Platform Hiring Manager and PM Team on scalable improvements, automation, and AI adoption.

Responsibilities

• Own the end-to-end business partnership for Courier hiring, from demand validation through pipeline health and hiring delivery.
• Establish and continuously improve the Platform Hiring operating model for a new hiring area.
• Collect, validate, and translate hiring demand against workforce strategy, timing, market conditions, and cost expectations.
• Set up approved headcount and role requirements in the active hiring platform.
• Own relationships with Marketing, Employer Brand, sourcing, and relevant operational partners to build an effective top-of-funnel strategy.
• Use historical funnel performance and talent-market data to establish the sourcing and application volume required for delivery.
• Activate roles with the Platform Hiring team and maintain clear handoffs, service expectations, and priorities.
• Monitor pipeline health, conversion, drop-off, and hiring dates, providing proactive business updates and surfacing risks early.
• Advise business leaders on hiring strategy, attraction, market conditions, location, timing, quality, and delivery trade-offs using funnel and talent-market evidence.
• Deploy targeted sourcing interventions or coordinate specialist sourcing support when pipeline volume declines.
• Coordinate across operations, HR, Workforce Planning, Marketing, Learning and Development, onboarding, and other partners to resolve hiring dependencies.
• Own market and business exceptions that require context beyond the standard platform workflow.
• Support approved candidate-facing exceptions, including local-language communication, offer delivery, or low-volume work, while maintaining the standard platform workflow wherever possible.
• Identify recurring friction and bring evidence, volume, impact, and recommended solutions to the Platform Hiring Manager and PM Team.
• Identify automation and AI use cases, adopt approved solutions, and track their impact on manual work, decision speed, and hiring delivery.
• Build the foundations, documentation, processes, and stakeholder relationships that can support a future dedicated Courier hiring capability as the business scales.
• Maintain accurate portfolio documentation, decisions, risks, and source-of-truth reporting.
• Create clear, structured business documentation, including process documentation, recommendations, and stakeholder updates that enable effective alignment.
• Use a process improvement mindset to identify root causes, simplify ways of working, and continuously improve the hiring operating model.
• Use data analysis to identify trends, diagnose funnel and operational issues, and translate complex data into clear insights and compelling stories for business stakeholders.

Requirements

• You have 6+ years of experience in full-cycle recruiting, high-volume hiring, recruiting operations, or a consultative program/business partnership role.
• You have 3+ years of experience managing and influencing senior stakeholders across functions and organizational levels.
• You have experience translating complex or evolving demand into hiring plans and advising business leaders on hiring strategy.
• You are comfortable operating in an environment where the operating model is still being established and requirements can change as the business develops.
• You have experience using hiring data, funnel performance, and market insights to challenge assumptions and recommend action.
• You demonstrate strong business judgment and can balance speed, quality, cost, candidate experience, and operational constraints.
• You communicate clearly and proactively, particularly when surfacing risks, trade-offs, and recommendations to senior stakeholders.
• You can build effective cross-functional partnerships across Operations, HR, Workforce Planning, Marketing, Employer Brand, and Learning and Development.
• You have experience driving process improvements, automation, or scalable ways of working.
• You're comfortable with dashboards, workflow automation, continuous improvement, and light program management.
• You are comfortable creating business-facing documents and turning complex information, analysis, and recommendations into clear, concise materials for senior stakeholders.
• You are comfortable working with data, performing analysis, and using data storytelling to communicate insights, trends, risks, and recommendations to different audiences.

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Responsibilities:

• Build, improve, and maintain native iOS features for customer-facing journeys
• Partner with product, design, and engineering colleagues to turn customer and business needs into simple, reliable, and scalable mobile experiences
• Contribute to the design, implementation, launch, and ongoing ownership of meaningful product initiatives
• Work with server-driven UI (SDUI) to build configurable, component-based views
• Make thoughtful technical decisions around architecture, testing, performance, observability, release processes, and maintainability
• Collaborate with engineers across teams to ensure integrations and shared patterns work well together
• Support and mentor full-stack engineers developing their mobile expertise
• Use AI-enabled tools to improve engineering productivity

Requirements:

• Strong experience building and shipping high-quality native iOS applications
• Experience working on large-scale, consumer-facing mobile applications
• Good knowledge of mobile architecture, testing, performance optimization, observability, modularity, CI/CD, and App Store release processes
• Experience collaborating closely with product and design partners
• A pragmatic, product-minded approach
• Comfort working in an evolving environment
• Strong communication and collaboration skills
• Experience supporting, mentoring, or enabling other engineers
• Practical experience using AI as part of your engineering toolkit

Benefits:

• Starting pay within the range of €5,722-€7,152 EUR
• Eligibility for an equity award grant of restricted stock units

Our Commitment to Diversity and Inclusion: Wolt is committed to growing and empowering a more inclusive community within the company, industry, and cities.

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At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

We are looking for a Senior Full-Stack Engineer to help build and evolve our new Common case-management system, powering support-case handling across DoorDash, Wolt, and Deliveroo.

You will own significant end-to-end initiatives across backend services and agent-facing tools: case lifecycle, routing and assignment, queue management, case evidence and history, and migration from legacy systems. This is a hands-on product engineering role for someone who can turn ambiguous customer and operational problems into durable technical solutions.

What you’ll do

• Lead one or more project-level Case Management initiatives from discovery and design through rollout, measurement, and operational ownership.

• Build scalable backend services and React-based internal tools used by support operators and administrators.

• Design reliable case-management capabilities, including case creation, routing, assignment, transfers, audit history, notes, attachments, and queue-management workflows.

• Help deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt, and Deliveroo.

• Make and own technical decisions within your scope; write project-level design documents, identify dependencies and risks, and break work into parallelizable delivery plans.

• Partner closely with Product, Operations, Support, Data, and other engineering teams to define the right customer problems and improve the roadmap.

• Raise the quality bar through thoughtful design reviews, observability, testing, incident response, documentation, and reusable patterns.

• Mentor engineers through code reviews, technical guidance, and constructive feedback.

Must-have qualifications

• Strong full-stack engineering experience, including production React and TypeScript experience.

• Strong backend engineering experience, including designing and operating backend services, APIs, asynchronous workflows, and data models at meaningful scale.

• Demonstrated ownership of complex, customer-facing or operations-critical projects from technical design through production rollout.

• Hands-on experience using AI development tools to improve engineering productivity, while validating generated output for correctness, security, privacy, maintainability, and reliability.

• Strong product judgment: able to translate ambiguous workflows and user needs into simple, maintainable technical solutions.

• Proven ability to collaborate across functions, drive alignment, and communicate trade-offs clearly to technical and non-technical stakeholders.

• Strong software-engineering craft: testing, code review, observability, incident response, security, and operational readiness.

• Comfortable working on systems with high correctness and auditability requirements, including traceability of decisions and changes.

• A proactive mentoring mindset and willingness to raise team-wide engineering standards.

Nice-to-have qualifications

• Go experience.

• Experience with migration from legacy systems, gradual rollouts, traffic shadowing, and feature-parity programs.

• Experience building internal tools or operational user interfaces.

• Experience with high-volume, multi-region, or multi-tenant systems.

What success looks like

• Delivers a major Case Management initiative with clear technical ownership, predictable execution, and measurable customer or business impact.

• Improves the Common system’s reliability, usability, and maintainability while enabling safe migration from legacy case-management systems.

• Helps move support traffic onto the Common system without reducing case-resolution quality.

• Builds solutions that other engineers and operators can confidently reuse and operate.

• Acts as a technical leader within the team: unblocks peers, improves engineering decisions, and strengthens cross-functional execution.

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As a Senior Enterprise Sales Manager at Wolt Ads, you will drive growth across global and local enterprise accounts, managing high-value relationships and shaping Wolt's advertising approach.

Responsibilities

• Own and grow a portfolio of multinational Restaurants and New Verticals enterprise clients, ensuring they fully leverage Wolt Ads to maximise visibility and sales.
• Develop and execute retail-specific ad growth strategies at global and regional levels, partnering with enterprise clients to meet evolving needs.
• Collaborate with local teams to deliver market-specific ad solutions that drive measurable performance for top accounts.
• Work with Wolt's product and marketing teams to refine ad formats, targeting, and campaign strategies tailored to the needs of merchants.
• Lead strategic account planning, sales presentations, negotiations, and QBRs, ensuring long-term client success and retention.
• Analyse performance data and market insights to optimise enterprise ad spend and scale retail adoption across multiple markets.
• Advise C-level executives and senior decision-makers on best practices for Retail Media, helping them allocate budgets effectively.
• Track and share insights on industry trends to position Wolt Ads as a leading solution for Restaurant and Retail partners.
• Provide structured feedback to internal teams on product gaps, client challenges, and category-specific opportunities.

Requirements

• Analytical mindset with the ability to extract insights and drive data-backed campaign optimisation.
• 3–5 years of enterprise sales/account management experience in retail media, CPG, FMCG, or eCommerce advertising.
• Proven track record of exceeding targets, managing complex negotiations, and scaling ad budgets across multiple regions.
• Deep understanding of digital advertising, performance marketing, and retail media monetisation models.
• Proficiency in Salesforce or similar CRM, with a strong data-driven approach to forecasting and pipeline management.
• Experience with consultative/solution selling and building category-specific ad strategies.
• Strong cross-functional skills to align global enterprise strategies with local execution.
• Fluency in English and the local language.

Benefits

• Strong remuneration package, including base salary and variables.
• Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
• Health Insurance - Private health insurance is part of the compensation package.
• Transportation - Company car provided for this role.
• Work equipment - Cutting-edge work equipment.

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As the Senior Creative Producer, you'll manage digital projects from brief to final delivery, thriving in cross-functional collaboration across different business departments.

Responsibilities

• End-to-End Delivery: Manage digital projects and multi-channel campaigns from concept to launch.
• Resource & Budget Control: Oversee project costs, timelines, and team allocations without losing creative quality.
• Stakeholder Management: Align internal marketing teams, designers, and external agencies on project milestones and timelines.
• Time Management & Multitasking: Excellent time management skills with the ability to set priorities, multitask, and meet deadlines.

Requirements

• Solid Production Experience: 8+ years in creative production or integrated campaign management, ideally within a high-growth tech environment or a progressive digital agency.
• Understanding of Media Plans: Experience with specs and asset production across Awareness, Consideration, and Conversion layers.
• Stakeholder Management: Ability to manage complex projects with multiple high-level stakeholders while maintaining high creative standards.
• Risk Management & Reporting: Ability to assess risks during production, find solutions, and share with management and stakeholders in a timely manner.
• Organizational skills: Methodical in following a predetermined system to complete tasks and meticulous in paying close attention to small details without losing sight of the big picture.
• Strong work ethic and accountability: A proactive attitude and rigor on everyday tasks, a positive mindset despite ongoing changes, and an excitement to learn.
• Tech-Forward Mindset: You have a strong interest (and ideally experience) in AI-powered creative tools and generative workflows.

Benefits

• Shape the Future: You'll be building the blueprint for how Wolt produces creative content for years to come.
• Innovation at Scale: Work at the forefront of AI and automation in the creative industry, moving from manual tasks to agentic workflows.
• Impact: Take ownership of strategic business priorities and see your work scale globally.
• Wolt Culture: Join a team that values ownership, heart, and a "get things done" attitude in a hybrid, flexible work environment.

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At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

As part of Wolt’s Platform department (Core Group), you’ll help improve and automate operations for our storage access platform - our real time database abstraction layer solution designed with scale and resiliency in mind . The product you will build enforces best practices by design, abstracts database infrastructure, and supports Multi-Region architecture through data sharding and replication. You join a team of highly skilled engineers in designing, building and optimizing this platform and ensuring smooth developer onboarding, constant improvement and optimization.

As an engineer on the Storage access platform team, you’ll work on platform features such as UI for developer teams, storage abstraction layer, database automation, client SDK and proxy, Change Data Capture pipelines, caching and ephemeral storage, Hot & Cold storage management and more.

Our humble expectations

You’ll be a great fit for this role if you have the following skills and experience:

• A strong developer-to-developer mindset, with a genuine enjoyment of building for internal customers and treating other engineers as your primary users.

• Adaptability and strong motivation for working with distributed systems.

• A data-driven approach to decision-making and a collaborative mindset, with the ability to navigate disagreements constructively and deliver consistently.

• Autonomy in dynamic, fast-paced environments with frequent change.

• A product- and platform-oriented approach to engineering challenges.

• Excellent communication skills, with the ability to engage effectively with stakeholders and cross-functional teams.

• A collaborative spirit and experience contributing to diverse and inclusive work environments.

Technical proficiencies:

• Expertise in NoSQL databases, particularly Cassandra or DynamoDB.

• Experience with large-scale distributed systems, emphasizing both velocity and scalability.

• Familiarity with SRE principles; however, a background in Backend Development is essential.

• Practical knowledge of Kubernetes, including EKS, as an end user.

You don’t need to tick every box, but if you see yourself in many of these points, we’d love to hear from you!

What we offer

At Wolt, we’re committed to building an environment where engineers can make an impact while enjoying meaningful challenges. As a member of the the team you’ll enjoy:

• Working on solutions that support millions of users

• Solving complex problems in performance, reliability and automation

• A collaborative and inclusive culture that supports your professional and personal well-being

We also offer flexible work arrangements, competitive compensation, and ongoing learning opportunities to help you thrive.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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We're looking for a Senior Associate to own strategic projects and lead analyses that help define the strategy & goals for the team. You'll partner closely with other subscription team members and local market teams to identify opportunities, align priorities and execute initiatives.

Responsibilities

• Identifying opportunities to improve subscription program performance across markets by analyzing gaps, doing opportunity sizing
• Building recommendations on levers to pull & product features to build to boost growth, improve profitability and build a winning subscription program
• Translating findings and recommendations into leadership communications: writing clear strategy documents and presenting recommendations, trade-offs
• Helping to set prioritization among investment choices when engineering, product and ops capacity is limited
• Helping to run the weekly operating & reporting cadence
• Exploring how AI and automation can speed up reporting, insight generation and recurring analysis workflows

Requirements

• 2+ years of experience in strategy & operations, strategy consulting, investments, or business operations
• Ideally with exposure to subscription/membership businesses, or consumer tech
• Commercial acumen: comfortable with consumer subscriber and marketplace dynamics; able to connect analyses to business implications and understand the consumer lens
• Analytical rigour: You go from question to query to narrative without needing a dedicated data engineer. You can read code, you're comfortable with AI tools and master spreadsheets
• Bias for action and ownership: you bring structure to ambiguous problems and drive work to a finish, driving execution beyond recommendations
• Cross-functional influence: able to work with product, finance, legal, and local markets and align people around evidence
• Excellent written and verbal communication in English; you present trade-offs clearly to senior audiences

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As a Senior Associate, Internal Communications, International, you will provide support across the Deliveroo and Wolt businesses, focusing on employee communications in Europe and the Middle East (EMEA).

Responsibilities

• Act as the main internal comms point of contact for Deliveroo and Wolt (EMEA) country teams and regional communications managers
• Build and maintain the community of internal communicators across the EMEA footprint, sharing best practices and editorial guidance
• Support crisis and issues communications across EMEA, partnering with the Senior Director and Senior Managers
• Provide change management comms support, partnering with the change management comms lead and people team on delivery
• Create content to support company-level events, such as all-hands meetings
• Lead on analytics and measurement for such events for the international internal comms team, working closely with the digital channels team

Requirements

• Strong track record of communications experience (5+ years)
• Ability to work with multiple stakeholders across countries and brands
• Experience in fast-paced, sometimes ambiguous environments
• Skill in translating complex or evolving information into clear, effective communications for employees
• Comfortable supporting crisis, issues, and change communications
• Familiarity with data analysis and engagement reporting

Benefits

No specific benefits mentioned.

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As a Senior Account Manager, you will manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.

Responsibilities

• Own and develop partnerships with some of our largest and most important accounts
• Build strong senior stakeholder relationships and act as a trusted advisor to drive long-term growth
• Lead quarterly business reviews to evaluate performance, identify opportunities, and define joint growth plans
• Understand merchant priorities and business challenges, translate them into clear actions, and co-create solutions that deliver measurable impact
• Identify and execute both gradual improvements and step-change growth opportunities across the partnership
• Drive revenue growth for both Wolt and the partner through a data-driven approach focused on commercial performance, profitability, and operational excellence
• Introduce, negotiate, and execute new Wolt products, services, and commercial opportunities to expand the partnership and unlock new revenue streams
• Use data and insights to identify trends, influence decision-making, and prioritize the highest-impact initiatives
• Act as the key point of contact between the partner and internal teams including Operations, Marketing, Support, Product, and Leadership
• Partner closely with Marketing to develop and execute strategic campaigns that drive customer acquisition, retention, and partner growth
• Bring structure, ownership, and hands-on execution while helping shape best practices in a fast-evolving environment

Requirements

• Proven experience in account management, customer success, sales, consulting, or another commercial role with ownership of large or strategic accounts
• Fluency in Danish is required for this position
• Strong commercial mindset with the ability to identify growth opportunities and turn insights into action
• Excellent stakeholder management and communication skills, with the ability to build credibility and influence at all levels of an organization
• Strong relationship-building skills and experience managing senior decision-makers
• Highly organized and proactive, with the ability to manage multiple priorities and drive initiatives independently
• High ownership, strong execution skills, and a track record of delivering measurable business results
• Comfortable working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills are expected, and experience with BI tools such as Looker or Power BI is a plus
• Experience in retail, FMCG, e-commerce, marketplace businesses, or a related industry is an advantage
• Experience managing large, complex, or strategic partnerships is a strong plus

Benefits

• Global and growing fast: Be part of a fast-moving scaleup
• Ride of a lifetime: Accelerate your career and build your sales skills
• Instant impact: Take ownership and make a difference
• Big hearts and small egos: Surround yourself with smart, friendly people

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Key responsibilities include:

• Owning a small but commercially significant portfolio of restaurant enterprise accounts end-to-end
• Leading negotiations and strategic planning in collaboration with senior internal and external stakeholders
• Driving adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
• Analyzing partner performance in-depth and turning insights into concrete actions
• Collaborating cross-functionally with teams like Marketing, Operations, Analytics, and Product to ensure smooth execution of partner plans
• Building tools, frameworks, or workflows that support smarter decision-making within your team and across the region

Requirements:

• Strategic commercial thinking
• Advanced analytical skills
• Ownership mindset
• Process builder
• Experience in account management, strategy, consulting, or commercial roles with enterprise exposure
• Fluency in Danish and English, both written and spoken

We offer a competitive salary, Wolt discounts, daily lunch, and a well-stocked office with coffee, soft drinks, and fruit – plus a range of local benefits.

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Day-to-day in this role you’ll:

• Drive the commercial growth of existing partners;
• Oversee a portfolio of partners, ensuring value creation across all stakeholders: partners, customers, couriers, and Wolt;
• Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results;
• Act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
• Ensure smooth communication across functions to align goals and optimize partner performance.

Our humble expectations:

• 4+ years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;
• Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
• Project management - skilled in stakeholder management and process implementation;
• Ownership - proactive, structured, and detail-oriented with a “can-do” attitude;
• Excellent communication skills, fluency in English and local language.

What we offer:

• A fast-growing tech company with lots of career opportunities, both locally and internationally;
• Private Health Insurance;
• FitPass Gym membership;
• Employee Assistance Programme - therapy and wellbeing;
• Employee discount on all Wolt orders;

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We're seeking a Senior Account Manager to oversee a diverse portfolio of restaurant partners, including enterprise partners, key accounts, and small to medium-sized businesses (SMBs). You'll drive growth, negotiate deals, and ensure excellent account management.

Responsibilities

• Finalise deals with existing restaurant partners, structuring, negotiating, and closing agreements.
• Promote the adoption of Wolt products and services.
• Foster relationships with existing partners, understanding their needs and helping them succeed.
• Enhance performance through regular check-ins, data analysis, and quality reviews.
• Serve as the primary point of contact for partners post-onboarding.
• Collaborate with cross-functional teams, including operations, marketing, and sales.
• Monitor the market and competitors to stay informed.
• Utilise data effectively to maximise impact.
• Share partner feedback to improve Wolt's services.

Requirements

• At least 5 years of experience in account management or sales, preferably with key accounts or complex portfolios.
• Strategic commercial thinking and advanced analytical skills.
• Proficiency in BI tools such as Looker and Excel.
• Proven ability to manage complex projects and keep stakeholders aligned.
• Strong stakeholder management skills.
• Comfortable with process improvement and tool development.
• Fluency in Albanian and English, both written and spoken.

Benefits

• A dynamic and supportive work environment.
• Company car provided for commuting to partner meetings.
• Opportunities for career growth and development.
• Discounts on Wolt orders.
• Regular team-building events.
• Access to cutting-edge work equipment.

Why You'll Love It

• Be part of a fast-growing global company.
• Accelerate your career and enhance your sales skills.
• Make an immediate impact and take ownership of your work.
• Work with a team that values collaboration and mutual respect.

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As a Sales Support Associate at Wolt, you'll be the primary point of contact for merchant partners, providing timely support and resolving issues to ensure smooth operations.

Responsibilities

• Respond to merchant emails and support tickets with clear, helpful answers.
• Make accurate updates to restaurant menus and retail assortments.
• Troubleshoot merchant, equipment, and operational issues.
• Collaborate with internal teams to improve the partner experience.
• Ensure merchant information and menus are accurate.

Requirements

• Strong communication and stakeholder management skills.
• Excellent organisational and multitasking abilities.
• Solution-oriented mindset with attention to detail.
• Ability to work independently and manage multiple priorities.
• Experience in onboarding, account management, or merchant support is a plus.
• Fluent in English; Maltese is a plus.

Benefits

• Directly impact merchant success and customer experience.
• Dynamic and collaborative working environment.
• Exposure to cross-functional projects and market launches.
• Career growth opportunities within a global tech company.

Compensation

• The successful candidate's starting pay will fall within the pay range of €1,574 - €1,967 EUR per month.

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As a Sales Support Associate at Wolt, you will play a crucial role in managing the onboarding process for new merchants joining the platform. Your primary goal will be to ensure a smooth launch experience for merchants during their first days of operation.

Key Responsibilities

• Manage the onboarding process for new merchants
• Provide guidance on menu setup, operational readiness, and platform best practices
• Monitor merchant performance and support them in achieving operational and business goals
• Collaborate cross-functionally with various teams, including Commercial, Merchant Services, Operations, and Support
• Identify opportunities to improve onboarding processes and merchant experience

Requirements

• Experience in customer service or a people-facing business role
• Strong communication and training skills
• Tech-savvy with comfort in learning new tools and systems
• Solution-oriented mindset with good problem-solving skills
• Fluency in Albanian and working proficiency in English
• Valid driving license and willingness to travel for business trips

What We Offer

• Independent work in a dynamic, international team
• Private health insurance
• Career growth opportunities
• Employee Assistance Program for therapy and wellbeing support
• Discounts on Wolt orders
• Wolt-wide training programs
• Company-provided work setup
• Company car for business trips

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As a Sales Specialist, you will be part of Wolt's SMB team in Western Slovenia. This role involves establishing new partnerships, conducting market analysis, and managing stakeholders.

Responsibilities

Establish New Partnerships

• Identify potential partnerships and contact suitable partners
• Build relationships with partner owners
• Develop and implement sales strategies
• Conduct negotiations with partners
• Manage a given region and venue portfolio

Market Analysis

• Evaluate venue potential for profitable business terms
• Make informed business decisions using data

Stakeholder Management

• Collaborate with Development Managers for successful partnerships
• Work with the Onboarding Team Lead on new partner onboarding
• Implement new plans in collaboration with the Team Lead

Requirements

• Self-starter mindset with hands-on approach
• Ability to collaborate and communicate clearly with stakeholders
• Sound business decision-making skills
• Fluency in English and Slovenian
• Based in or near key regional markets in Slovenia
• Prioritize Wolt's culture and values

Benefits

• Global and fast-growing company
• Opportunities for career acceleration and sales skill development
• Instant impact and ownership
• Collaborative and friendly work environment

Company Culture

Wolt is committed to diversity and inclusion, fostering a community where everyone has the opportunity to excel.

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You’ll support the sales growth of Wolt Drive and you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success.

Day-to-day in this role you’ll:

• Assist with sales growth in Romania ensuring existing partners and customers enjoy their experience with Wolt Drive;

• Establish strategic partnerships with companies that benefit from last-mile delivery solutions;

• Identify new partnership and growth opportunities, using data and business insights to enhance performance;

• Work closely with retail and restaurant sales teams to expand existing partnerships into Wolt Drive.

Our humble expectation:

• Experience in SaaS, marketplaces, e-commerce, or last-mile logistics sales is a strong advantage;

• Consultative sales approach with the ability to tailor solutions to specific partners;

• Commercial mindset with the ability to identify and act on growth opportunities;

• Comfortable collaborating internally to land long and complex deals;

• Fluent in Romanian and English;

What we offer

• A fast-growing tech company with lots of career opportunities, both locally and internationally;

• Medical subscription – Regina Maria;

• Meal tickets;

• Monthly budget for sports activities;

• Employee Assistance Programme - therapy and wellbeing;

• Employee discount on all Wolt orders.

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At Wolt, a global logistics platform, you're part of a team that builds relationships with merchants to help them grow their business. You'll focus on expanding the restaurant and retail portfolio in new and existing cities. Your goal is to manage a pipeline of partners, prioritize targets, and negotiate agreements.

Responsibilities

• Identify and target potential restaurant and retail SMB partners
• Build strong relationships with existing and potential partners
• Own the sales process from start to finish
• Visit assigned markets regularly
• Use data to set profitable business terms and conduct negotiations
• Collaborate with Onboarding and Account Management teams

Requirements

• 1-2 years of B2B sales experience
• Fluent and persuasive written and spoken communication skills in English and Polish
• Entrepreneurial and innovative mindset
• Ability to adapt quickly in a rapidly changing market
• Strong planning and strategy development skills

Benefits

• Global and growing fast: be part of a fast-moving scaleup
• Ride of a lifetime: accelerate your career and build your sales skills
• Instant impact: take ownership and make a difference
• Big hearts and small egos: surround yourself with smart, friendly people

Compensation

The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range of 8684 zł-10855 zł PLN.

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We're looking for a Sales Specialist to help grow a new business line from the ground up in Greece. As part of the DoorDash team, you'll help build a global logistics platform that delivers almost anything in your city within minutes.

Responsibilities

• Own the full new-business sales cycle: identify prospects, create opportunities, pitch the value proposition, negotiate terms, and close deals.
• Build and manage your own pipeline of restaurant and retail merchants across Greece.
• Proactively source new leads through outbound outreach, market mapping, referrals, and in-person meetings.
• Meet decision-makers regularly and lead commercial discussions with both independent merchants and larger organisations.
• Turn market feedback and merchant needs into clear commercial opportunities and practical solutions.
• Work closely with Operations, Product, Marketing, and other internal teams to ensure partners are ready to launch successfully.
• Coordinate key onboarding topics, including operational setup, integrations, payment-related flows, and go-live readiness.
• Maintain accurate CRM data, keep a clear view of your funnel, and take ownership of progressing opportunities forward.
• Share market insights, partner feedback, and learnings that help shape the development of the new business line.

Requirements

• A few years of relevant experience in hunter sales, business development, or a similarly new-business-focused commercial role.
• A proven track record of proactively sourcing, developing, and closing new commercial opportunities.
• Comfortable owning negotiations independently and building trust with decision-makers.
• Strong commercial judgement, persistence, and a practical, solutions-oriented mindset.
• Highly proactive and self-directed: you can prioritise your time, create momentum, and move deals forward without waiting for instructions.
• Strong collaboration skills and the ability to work effectively with cross-functional teams.
• Structured approach to pipeline management and confidence using CRM tools.
• Professional fluency in both Greek and English.

Benefits

• A fun and dynamic work environment
• Company car provided for commuting to partners
• Opportunities for career growth and learning within Wolt
• Discounts on Wolt orders for restaurant and retail shops
• Monthly team-building events
• Cutting-edge work equipment

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We are seeking a hands-on Sales Manager to grow Wolt for Work in Poland. You will combine new business development with account management, winning new corporate clients and helping existing customers grow their use of Wolt for Work.

Responsibilities

• Generate new business opportunities through outbound prospecting, networking, referrals, and strategic account targeting.
• Maintain a high-quality CRM pipeline, keeping opportunities updated and ensuring accurate forecasting.
• Develop account strategies for key prospects and manage multiple stakeholders throughout the buying journey.
• Own the full sales cycle, managing consultative sales processes and long sales cycles from first conversation to launch.
• Build trusted relationships with partners of all sizes and identify opportunities to grow those partnerships over time.
• Build relationships with HR, Finance, Procurement, and senior business stakeholders.
• Represent Wolt for Work in the local market, proactively identifying new commercial opportunities and helping grow the business.
• Work closely with cross-functional teams to ensure a smooth partner experience from signing through launch.
• Manage your pipeline, negotiate commercial agreements, and use data to support business decisions.

Success in this role means:

• Consistently achieving monthly sales targets
• Building a healthy sales pipeline
• Delivering an exceptional customer experience
• Growing Wolt for Work adoption across Poland

Requirements

• Experience selling B2B solutions rather than transactional products.
• Comfort managing sales cycles of 1-6 months with multiple stakeholders.
• Confidence engaging HR, Finance, Procurement, and C-level executives.
• Strong pipeline management and CRM discipline.
• Data-driven decision making and forecasting.
• High activity levels in outbound prospecting.
• Fluency in English and Polish.

Benefits

• Global and growing fast: Be part of a fast-moving scaleup
• Ride of a lifetime: Accelerate your career and build your sales skills
• Instant impact: Take ownership and make a difference
• Big hearts and small egos: Surround yourself with smart, friendly people

Compensation

The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Poland Pay Range: 10,790 zł-13,488 zł PLN

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As a Sales Manager for Wolt Drive in Prague, Czechia, you will play a crucial role in expanding our partner network by converting inbound interest into signed deals and proactively reaching out to new merchants across various industries.

Key Responsibilities

• Identify and contact potential partners through outbound calls and emails, and follow up on inbound leads.
• Understand merchants' needs, introduce Wolt Drive, negotiate commercial terms, assist with IT integration, and finalize agreements.
• Manage your sales pipeline, ensuring your CRM is up-to-date and opportunities are progressing.
• Collaborate closely with Marketplace Sales and Account Management teams to identify opportunities and coordinate merchant conversations.
• Occasionally work with Ops and Support teams to ensure a top-class customer experience for Wolt Drive partners.
• Assist in implementing new features for partners.
• Work with middleware providers (MWPs), including setup and monitoring.

Requirements

• 1-3 years of experience in sales, business development, or account management with a track record of closing deals.
• Confidence in initiating conversations and proactively pursuing new business.
• Strong communication, relationship-building, and negotiation skills.
• Organizational approach, commercial mindset, and proficiency in using a CRM.
• Comfortable with video calls and in-person meetings.
• Initiative and ability to work in a fast-paced environment.
• Fluency in Czech and English.
• Experience with Google Workspace is advantageous.
• Interest in last-mile delivery, logistics, e-commerce, and business is beneficial.

Benefits

• Hybrid working arrangement.
• Employee Assistance Programme for therapy and wellbeing.
• Cafeteria Benefit Plus.
• MultiSport card.
• Discount on Wolt orders.
• Independent work in a dynamic, international team.
• Company car available for business travel if needed.

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You will explore and prospect the market to uncover untapped opportunities, identify potential partnerships, and engage with restaurants and retailers that align with Wolt's vision. You will systematically manage the pipeline of new potential partnerships, understand venue performance to set profitable business terms, and conduct negotiations regarding partnership terms.

To be successful in this role, you should be an ambitious and self-motivated salesperson, driven by exceeding your own sales targets and constantly seeking personal growth and improvement. You should have excellent communication skills, both over the phone and in the field, and be able to build strong networks with restaurant and retail store owners.

Our requirements include:

• Fluent in Czech/Slovak, Vietnamese, and English
• Experience in B2B and B2C sales
• Strong networking and relationship-building skills
• Ability to work in a fast-paced environment with high ownership and ambition
• Active driver

We offer a dynamic and supportive work environment where you can grow and develop your skills. If you're excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then apply today!

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At Wolt, we create technology that brings joy, simplicity, and earnings to neighborhoods worldwide. We're a fast-growing global business, part of the DoorDash team, building a logistics platform to deliver almost everything in minutes.

Responsibilities

As a Sales Manager based in Gdańsk, Gdynia, or Sopot, you'll drive restaurant and retail acquisition and growth in northern Poland. Your tasks include:

• Leading end-to-end sales processes for high-potential and strategic partners
• Identifying new business opportunities, market trends, and growth categories
• Managing and optimizing the sales pipeline, ensuring strong forecasting accuracy and data-driven decision-making
• Negotiating partnership terms with key stakeholders
• Partnering with cross-functional teams to ensure smooth onboarding and partner success
• Using data insights to refine acquisition strategies and improve sales effectiveness

Requirements

• Proven experience in B2B sales, business development, or partnerships, preferably in food delivery, hospitality, or FMCG
• Strong track record of closing high-value deals and managing strategic partnerships
• Strategic thinking, translating insights into actionable plans, and executing with excellence
• Strong negotiation, analytical, and communication skills
• Fluency in Polish and English

Benefits

• Global and growing fast: be part of a fast-moving scaleup
• Ride of a lifetime: accelerate your career and build sales skills
• Instant impact: take ownership and make a difference
• Big hearts and small egos: surround yourself with smart, friendly people

Compensation

The starting total target compensation (On-Target Earnings) for this role falls within the pay range of 10,180 zł - 12,725 zł PLN.

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At Wolt, a global logistics platform, you're part of a team that creates technology for delivering almost everything to customers' doors. With 55+ million registered users and 200,000+ partnered restaurants and retail stores, Wolt operates in 30+ countries.

Responsibilities

As a Sales Manager in the Silesia Area (Katowice, Chorzów, Bytom), you'll lead restaurant and retail acquisition and growth. Your tasks include:

• Managing the end-to-end sales process for high-potential partners
• Identifying new business opportunities and market trends
• Optimizing the sales pipeline and forecasting
• Negotiating partnership terms and ensuring long-term collaborations
• Partnering with cross-functional teams for smooth onboarding and partner success
• Using data insights to refine acquisition strategies

Requirements

• Proven B2B sales experience, preferably in food delivery, hospitality, or FMCG
• Strong track record of closing high-value deals and managing partnerships
• Strategic thinking and execution excellence
• Strong negotiation, analytical, and communication skills
• Fluency in Polish and English

Benefits

• Global and growing fast: be part of a fast-moving scaleup
• Ride of a lifetime: accelerate your career and build sales skills
• Instant impact: take ownership and make a difference
• Big hearts and small egos: work with smart, friendly people

Compensation

The starting total target compensation (On-Target Earnings) for this role is between 10,180 zł and 12,725 zł PLN.

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As a Sales Manager, you will be responsible for acquiring new partnerships and expanding into new territories. You will thrive on building strong networks with restaurant and retail store owners in your city.

Responsibilities

• Explore and prospect the market to uncover untapped opportunities.
• Identify potential partnerships and engage with restaurants and retailers that align with Wolt's vision.
• Systematically manage the pipeline of new potential partnerships.
• Understand venue performance to set profitable business terms and conduct negotiations regarding partnership terms.
• Demonstrate exceptional communication skills while collaborating closely with all relevant departments.

Requirements

• Experience in B2B and B2C sales, both over the phone and in the field.
• Passion for sales, with a drive to exceed targets and achieve growth.
• Strong networking and relationship-building skills.
• Outgoing and communicative personality.
• Fluent in Czech/Slovak and English.

Benefits

• Opportunity to work in a high-growth environment.
• Collaborative and ambitious team.
• Commitment to diversity and inclusion.

Next Steps If you are excited about working in a dynamic environment, please apply today!

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As a Sales Manager, you'll combine strong commercial thinking with the drive to build a market-leading portfolio of merchant partners.

Responsibilities

• Define and develop a local market sales strategy to identify high-potential partnerships
• Contribute to Wolt's overall sales strategy to accelerate market entry in new areas and strengthen existing ones
• Develop a deep understanding of the competition and different retail verticals
• Target new partners in line with company strategy to meet objectives for your area
• Build and manage a pipeline of new potential partnerships
• Own the full sales cycle with new merchant partners
• Lead projects and initiatives contributing to Wolt's growth and market position
• Contribute to capability building in the team by mentoring junior sales colleagues

Requirements

• Strong track record in B2B new sales and field sales, ideally with knowledge of the restaurant and/or retail industry
• Ability to juggle multiple priorities in a fast-paced environment
• Demonstrated experience setting direction for sales initiatives
• Drive to build and grow a merchant portfolio
• Strong consultative sales skills
• Tech-savvy, curious, and quick learner with a can-do attitude
• Good analytical skills
• Fluent in Norwegian and English, both spoken and written

Benefits

• Part of an ambitious and supportive Sales team in a fast-growing company
• Real ownership over your area and strategic projects
• Strong development opportunities for those demonstrating ownership, commercial sharpness, and consistent performance

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At Wolt, we're looking for a Retail Onboarding Specialist to join our Retail Onboarding Team (ReOB) in Berlin, Germany.

As a key player in our team, you will own the end-to-end onboarding of retail partners, ensuring they are set up for long-term success. Your responsibilities will include:

• Onboarding, training, and supporting merchants, including conducting on-site training when needed
• Coordinating photoshoots and managing external workforce for data entry and catalog creation
• Editing, structuring, and optimizing menus and assortments, with a strong focus on data quality
• Collaborating closely with Sales, Account Management, and other stakeholders to remove bottlenecks across the onboarding funnel
• Analyzing and improving workflows, leveraging new technologies to scale operations

What We Offer

• Opportunity to play a key role in shaping something exceptional in an international environment
• Steep learning and growth curve in a global technology company
• Attractive salary and flexible working hours
• High ownership and autonomy within a dynamic team
• Flat hierarchy in a scaling start-up environment
• Discount on Wolt orders
• Public transport allowance
• Wellness allowance (Urban Sports Club)
• Weekly (virtual) all-hands meetings and regular team events
• Flexible working hours + 30 days paid holiday

Requirements

• Strong ownership and an entrepreneurial mindset, working independently with limited guidance
• Structured, detail-oriented, and proactive in solving problems
• Excellent communication skills in German and English (written and verbal)
• Several years of experience (ideally 4+ years) in sales, account management, operations, or customer support
• Comfortable working with data and Excel/Google Sheets
• Strong analytical and problem-solving skills with a clear bias for action and impact
• Ability to thrive in cross-functional environments and actively drive collaboration

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As a Retail Inside Sales Associate in Israel, you'll expand Wolt's retail network by connecting with potential partners in various retail categories.

Your responsibilities include:

• Acting as the first point of contact for inbound leads from retail businesses
• Conducting partnership discussions and negotiating commercial terms
• Collaborating with Retail Partnership Managers for smooth onboarding and activation of new partners
• Maintaining sales records and CRM data
• Promoting additional Wolt products and features to existing retail partners

Requirements:

• Previous sales, business development, or customer service experience
• Excellent communication and negotiation skills
• Tech-savvy with quick learning abilities
• Experience with CRM platforms (HubSpot, Salesforce, etc.) is advantageous
• Highly organized with a proactive attitude
• Fluency in Hebrew and English

Benefits include:

• Developing your sales career in a tech company
• Contributing to Wolt's retail growth and expansion
• Being part of a motivated, high-performing team
• Gaining experience in retail, e-commerce, and tech industries
• Working in a people-first culture supporting personal growth

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As a Retail Grocery Assistant, you will be responsible for:

• Taking in orders through our Merchant app
• Picking and packing groceries, and handing them to customers and courier partners
• Unloading food and supplies that we receive from vendors
• Managing our internal systems which include precise information about nutrients and allergens
• Maintaining order and cleanliness of the store

To be successful in this role, you should:

• Be proactive and a fast learner with the ability to multitask
• Be able to work in flexible shifts in both morning and evening shifts across weekdays and weekends
• Have experience working in a grocery store (advantageous)
• Have full professional proficiency in English; fluency in Greek is a plus!
• Have the right to work in Cyprus

By joining us, you will receive:

• Attractive salary package and thirteen salaries per year
• 21 days of paid leave per year
• Wolt credits cashback benefit
• Employee assistance program
• Excellent working environment
• Wolt-wide training programs and career development opportunities
• Fruits and drinks at the Wolt Market

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As a Retail Grocery Assistant, you will:

• Take in orders through our Merchant app
• Pick and pack groceries, handing them to customers and courier partners
• Unload food and supplies from vendors
• Manage internal systems with precise information about nutrients and allergens
• Maintain store order and cleanliness

Requirements:

• Proactive and fast learner with multitasking abilities
• Flexible shifts across weekdays, weekends, and public holidays
• Experience in a grocery store is advantageous
• Full professional proficiency in English; fluency in Greek is a plus
• Right to work in Cyprus

Benefits:

• Attractive salary package with thirteen salaries per year
• 21 days of paid leave per year
• Wolt credits cashback benefit
• Employee assistance program
• Excellent working environment
• Wolt-wide training programs and career development opportunities
• Fruits and drinks at the Wolt Market

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Responsibilities:

• Take in orders through our Merchant app
• Pack groceries and hand them to customers and couriers
• Manage inventory
• Maintain order and cleanliness of the store

Requirements:

• Proactive and fast learner with the ability to multitask
• Flexible shifts in both morning and evening shifts across weekdays and weekends
• Experience working in a grocery store is an advantage
• Full professional proficiency in English; Greek is a plus
• Right to work in Cyprus

Benefits:

• Attractive salary package and thirteen salaries per year
• 21 days of paid leave per year
• Wolt credits cashback benefit
• Employee assistance program
• Excellent working environment
• Wolt-wide training programs and career development opportunities
• Fruits and drinks at the Wolt Market

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As a Retail Grocery Assistant, you will be responsible for:

• Taking in orders through our Merchant app
• Picking and packing groceries, and handing them to customers and courier partners
• Unloading food and supplies that we receive from vendors
• Managing our internal systems which include precise information about nutrients and allergens
• Maintaining order and cleanliness of the store

You will work in flexible shifts in both morning and evening shifts across weekdays and weekends, as our store is open 7 days a week.

In return, you will receive:

• An attractive salary package and thirteen salaries per year
• 21 days of paid leave per year
• Wolt credits cashback benefit
• Employee assistance program
• Excellent working environment
• Wolt-wide training programs and career development opportunities
• Fruits and drinks at the Wolt Market

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We're expanding our business in Denmark and are looking for a Sales Manager to join our experienced sales team in Copenhagen.

As a Sales Manager, you'll play a key role in growing Wolt in Denmark by acquiring new restaurant and retail partners to our platform. You'll own the entire sales process - from the first contact to a signed agreement - and be an essential part of our continued expansion.

You'll reach out to potential partners via phone and email to book meetings - and then visit them in person to present Wolt and build strong, lasting relationships.

Responsibilities

• Manage your own portfolio of potential partners, driving outreach and systematic follow-ups
• Book and conduct meetings with restaurants and retail partners (e.g., kiosks, bakeries, convenience stores, and flower shops)
• Work primarily out of Copenhagen while covering all of Zealand to expand Wolt's presence across our cities
• Plan your time efficiently and be flexible to travel - with 1-2 overnight stays per month when needed to cover your area effectively
• Negotiate commercial terms and ensure a smooth handover to our Partner Onboarding Team
• Collaborate closely with the rest of the sales team to share best practices and continuously improve our sales approach
• Make sound business decisions based on both data and your commercial intuition

Requirements

• A true hunter with a proven track record in B2B sales (minimum 3 years)
• Someone who thrives in a performance-driven environment, setting ambitious goals and celebrating success together
• A can-do attitude and the ability to thrive in a fast-paced setting
• Strong communication skills and solid commercial understanding
• Fluent in Danish and English (note: your initial interviews will be conducted in English)
• Experience working with CRM systems (e.g., Salesforce or Pipedrive) is a plus
• Experience within the hospitality, restaurant, or retail industry is an advantage

What Wolt Offers

• A role with significant ownership and impact, where your results directly contribute to our growth
• A supportive and ambitious team culture, built on trust and collaboration
• The opportunity to be part of a rapidly growing international company, combining local expertise with global reach
• A culture of freedom, ownership, and development, where you can grow both personally and professionally

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As a Sales Manager at Wolt, you'll lead the acquisition and growth of restaurant and retail partners in Poland. You'll drive new partnerships, shape Wolt's acquisition strategy, and work closely with the Account Management team.

Key Responsibilities

• Lead the end-to-end sales process for high-potential partners
• Identify new business opportunities and market trends
• Manage and optimize the sales pipeline
• Negotiate partnership terms with key stakeholders
• Partner with cross-functional teams to ensure smooth onboarding

Requirements

• Proven experience in B2B sales, business development, or partnerships
• Strong track record of closing high-value deals
• Strategic thinking and analytical skills
• Fluent in Polish and English

Benefits

• Global and growing fast: be part of a fast-moving scaleup
• Ride of a lifetime: accelerate your career and build your sales skills
• Instant impact: take ownership and make a difference
• Big hearts and small egos: surround yourself with smart, friendly people

Compensation

The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range of 10,180 zł-12,725 zł PLN.

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As a Sales Associate at Wolt, you will manage the full sales funnel from initial contact to closing deals and ensuring a smooth handover to the onboarding team. You will primarily work on the phone, contacting restaurants and retail stores across Slovenia, and will receive training and coaching to grow your skills.

Responsibilities

• Manage a portfolio of leads and execute systematic outreach.
• Book and run meetings to acquire new restaurants and retail stores onto Wolt's platform.
• Negotiate commercial terms and conditions and collect documentation.
• Ensure seamless handover of signed partners to the merchant onboarding team.
• Support the sales team in improving methodologies and processes.

Requirements

• Have the charm, empathy, and honesty to build strong relationships.
• Are used to high-performance, high-expectation cultures.
• Have a proven track record of making sales and closing deals.
• Take a hands-on, proactive approach to getting stuff done and seeing things through.
• Have fluent and persuasive written and spoken communication skills in English and Slovenian.
• Are entrepreneurial, innovative, and good at solving problems.
• Can adapt quickly in a rapidly changing market.
• Have 2+ years in partner operations or customer support and a Bachelor's degree or equivalent, owning end-to-end workflows with on-time delivery.
• Are tech-savvy and quick to learn new systems, troubleshooting basic issues and escalating smartly when they exceed scope.

Benefits

• An opportunity to work in a fast-growing tech company with a startup mindset.
• The chance to make a significant impact on the growth and success of our restaurant partners.
• A supportive and inclusive team culture that values innovation and continuous improvement.
• Opportunities for personal and professional development within a global organization.

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At Wolt, we're looking for a Retail Sales Manager to join our team in Berlin. As a Retail Sales Manager, you will play a key role in shaping the on-demand trade in Berlin, acquiring high-quality partners, and helping to redefine how people shop locally.

Key Responsibilities

• Identify and acquire top retail partners in Berlin, aiming to bring them onto the Wolt platform at optimal conditions.
• Manage your sales pipeline independently, building strong networks with retail owners and decision-makers.
• Present Wolt as a leading e-commerce solution, listening to potential partners, asking the right questions, and convincing stakeholders with tailored benefits.
• Spend most of your time on field sales, with approximately 1-2 days of strategic planning and cold calling from home office and 3-4 days of field sales in Berlin, including occasional hotel stays.
• Collaborate closely with the onboarding team to ensure seamless integration of your partners onto our platform.

Requirements

• Proven sales professional with 3+ years of experience in field sales, comfortable with cold outreach and persuasion.
• Highly adaptable, able to communicate effectively with various stakeholders, from small business owners to C-level executives.
• Driven to succeed, with a focus on winning top retail partners and significantly expanding Wolt's market share.
• Strong organisational skills, able to plan efficient sales routes, track activities, and manage pipelines reliably.
• Positive mindset, resilient, and solution-focused.
• Qualified with a degree or vocational training, fluent in German, and proficient in English.

What We Offer

• Opportunity to shape the future of commerce, making local trade more efficient.
• Growth and impact in a global tech company, with opportunities for learning and development.
• Autonomy and direct influence on market success in a dynamic team with flat hierarchies.
• Top-of-the-line hardware and the option for a company car for field work.
• Wolt benefits, including discounts on Wolt orders, public transport subsidies, and wellness offerings.
• 30 days of vacation and flexible working hours.

Next Steps

Our application process is straightforward and transparent:

• Initial recruiter screening
• Hiring manager interview
• Role-play exercise

Our Commitment to Diversity and Inclusion

We're committed to fostering an inclusive community, hiring and developing diverse teams from all backgrounds, experiences, and perspectives.

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