As a Senior Software Engineer, you will build and maintain internal engineering tooling that improves builder flow and reduces friction across the company. You will provide guidance, best practices, and automation to support adoption of AI agentic coding tools.

Key responsibilities include:

• Building and maintaining internal engineering tooling that improves builder flow and reduces friction across the company.
• Providing guidance, best practices, and automation to support adoption of AI agentic coding tools.
• Developing and operating internally facing agents.
• Implementing and improving developer workflows, including guardrails, evaluation approaches, and guidance that enables safe adoption of new tooling.
• Owning development and operation of our internal agent platform.
• Partnering with teams across Engineering, Product, Sales, and G&A to understand where AI could accelerate their work or improve the quality of outcomes.
• Building measurement and feedback loops (usage, reliability, cost, and cycle time) to quantify impact and guide iteration.
• Owning documentation and enablement materials that help builders succeed using the paved roads.

Requirements include:

• Strong software engineering fundamentals and experience shipping and operating production-quality internal platforms or developer tooling.
• Experience leveraging modern agentic coding tools such as Codex and Claude Code.
• Proficiency in one or more programming languages commonly used at Temporal, such as Go, TypeScript/JavaScript, Python, or Java.
• Experience building workflow automation or internal tools (CLI tools, services, GitHub automation, cloud automation, or similar).
• Strong judgment about when to standardize versus when to enable flexibility, and how to remove friction without compromising reliability.
• Comfort working cross-functionally, including partnering with non-traditional developers and translating needs into usable solutions.
• Ability to use data and qualitative feedback together to prioritize and measure impact.
• Clear written communication, including documentation that enables self-service.

Nice to haves include experience building internal agents and operating an agent platform, familiarity with developer productivity measurement frameworks such as SPACE and DORA metrics.

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This role sits at the intersection of Support, RevOps, and Product, and will focus on optimizing workflows, automating reporting, and integrating customer health data into our broader GTM systems.

Key responsibilities include designing and documenting scalable support processes, developing analytics and dashboards to measure customer health, partnering with our GTM Systems team to integrate Pylon data with Salesforce, Slack, and other GTM systems, and collaborating cross-functionally with Finance and RevOps to link support performance to retention, expansion, and consumption growth.

The ideal candidate will have experience with Salesforce and customer support platforms, be comfortable creating and interpreting reports to track performance and identify improvement areas, and be able to work with technical, operational, and relationship-focused stakeholders.

As Temporal scales, you'll help shape the systems and insights that power our post-sales experience, partnering with Technical Services leadership (Support, Professional Services, and possible new roles) to ensure our operations fuel both customer success and revenue growth.

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In this role, you will participate in the full software lifecycle , from design and implementation to deployment and long-term operation , and will collaborate with engineering teams to evolve release automation, improve tooling, and reduce manual steps in how we build and ship Temporal.

Key responsibilities include designing, building, and maintaining tools and systems that support release automation and deployment workflows, writing clean, reliable, and concurrent code that supports distributed systems, collaborating with cross-functional teams to understand and improve release quality and developer productivity, documenting technical designs, deployment practices, and operational procedures, and participating in small-team design reviews and contributing practical engineering solutions.

As a Senior Software Engineer, you will have the opportunity to explore new ways to use Temporal to power the release and deployment lifecycle, deepen your understanding of Temporal's architecture and service interactions, and experiment with new automation patterns, testing strategies, and workflow designs that increase release confidence.

To be successful in this role, you will need strong coding ability, especially in languages used at Temporal (e.g., Go, Java, or similar), a solid understanding of concurrency, distributed systems, and multi-threaded programming, experience contributing to backend systems, tooling, infrastructure, or developer workflows, a track record of solving moderately complex problems with reliable, maintainable solutions, and the ability to collaborate effectively in a remote, fast-paced environment.

Additionally, you will have familiarity with release automation concepts, CI/CD pipelines, build tools, or deployment orchestration, experience with cloud environments (AWS, GCP) and container tooling, and exposure to distributed systems orchestration, observability tooling, or platform engineering.

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The AI SDK team is pushing to keep Temporal at the forefront of AI applications. Because the landscape is constantly changing, we engage heavily in prototyping to ensure that the abstractions we develop meet the needs of emerging applications. We also ensure that Temporal integrates well with leading AI frameworks and libraries.

As a Staff Software Engineer, you will:

• Work as a Software Engineer.
• Design and implement Temporal AI SDK features supporting a broad variety of frameworks and libraries.
• Develop a deep understanding of AI application development techniques, including emerging approaches and architectures.
• Work with multiple programming languages, primarily Python and TypeScript.
• Make extensive use of AI coding tools, especially to ensure quality across a large number of integrations.
• Take end-to-end ownership of new features, working with other teams to deliver exceptional reliability and a great developer experience.
• Serve as a domain expert on AI design patterns, collaborating with field staff to provide best-practices and canonical examples.
• Work directly with our developer community to debug issues that need expert attention, and get feedback on Temporal SDK features and APIs.
• Write public technical documentation describing Temporal concepts and APIs.
• Go the extra mile to support a customer in need, on the rare occasion that AI SDK engineering expertise is needed.
• Travel to meet your coworkers for a week once or twice a year.
• Attend the occasional developer conference to talk about how great Temporal is (optional).

You won't:

• Work as a Data Scientist, Data Analyst, Devops SWE, or SRE.
• Work in an office (unless you want to, but you'd be by yourself). Temporal is a fully-remote company.
• Commit code that's poorly-tested or works 'most of the time'. Temporal aspires to be 'Reliable as Gravity', and we expect our code to be the same.
• Work behind closed doors. The SDKs are open source,that means PRs and comments are open to the public, too.
• Sit in meetings all day. We mostly communicate in writing, and use meetings mainly for status updates and thorny issues that need input from the whole group.
• Wake up to pager alerts. We're extremely active in supporting our customers and the community, but we don't do 24/7 on-call.

You'll bring:

• Experience and passion for harnessing generative AI, particularly for agents and coding.
• A deep understanding of how to use AI to increase quality, not only to increase quantity.
• A sense of taste in code and software development practice. Your approach should be opinionated and thoughtful, but not dogmatic.
• A track record of open source software contributions, including contributions to 3rd party libraries.
• Fluency in multiple programming languages, and an affinity for learning new ones.
• Deep experience with concurrent programming,you should know how to use mutexes, atomics, and other concurrency primitives safely.
• Experience designing APIs and writing documentation for publicly-available libraries or modules.
• Strong technical communication skills,written and verbal,in English.
• BS or MS in Computer Science (or a closely-related degree), or equivalent work experience writing production-grade software.

Nice to have:

• Familiarity with Temporal's programming model (e.g. you've written an app on Temporal).
• Expedite building agents or other AI applications
• Background in machine learning, model training, data science, or machine learning systems.
• Experience contributing to the architecture and design of large-scale distributed systems.
• Graduate degree in Computer Science.

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At Temporal, you'll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You'll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.

As a Staff Developer Success Engineer, you'll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.

Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!

As a Staff Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.

Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test).

You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.

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The nature of our business means you'll spend significant time helping customers who've already adopted Temporal unlock more value by expanding into additional use cases, teams, and workloads. This is a high-velocity, technically deep role.

You'll partner with developers, architects, and engineering leaders at fast-moving companies to help them understand how Temporal fits into their existing architecture and prove out value through hands-on technical work.

You'll be working in a consumption model where usage grows over time, which means building strong technical relationships and staying engaged with accounts as they scale.

As an early member of a growing team, you should be comfortable with ambiguity, frequent context switching, and creating leverage through reusable assets that help the broader team move faster.

Must reside in San Francisco, CA

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The successful candidate will be responsible for qualifying the best prospects for Temporal, managing the sales process for multiple prospects or existing customers, owning the overall account plan for key customers & prospects, providing reliable & timely information on the status of every assigned account and opportunity, and coordinating account pursuits with Temporal partners.

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Responsibilities:

• Qualifying the best prospects for Temporal
• Managing the sales process for multiple prospects or existing customers that will translate positive technical engagement into revenue
• Owning the overall account plan for key customers & prospects
• Providing reliable & timely information on the status of every assigned account and opportunity
• Coordinating account pursuits with Temporal partners

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What You'll Need:

• Effective building relationships with technical champions and technical leadership in customer organizations
• Experience with multi-stakeholder sales
• Comfortable working in a consumption-based revenue model
• Comfortable applying technical qualification criteria to prioritize prospects & specific applications
• Familiar collaborating with partner account teams for more complex opportunities
• Hustle - comfortable calling into prioritized accounts with limited aircover
• Resourceful - can create your own presentations vs running a stock script, can enlist Temporal colleagues as needed vs needing a formalized support structure
• Flexible - Equally comfortable selling new logos vs expanding existing logos

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Compensation: The estimated pay range for this role is INR ₹10,000,000 - ₹11,600,000 OTE. This role is eligible to participate in Temporal's equity plan.

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In this role, you will design and build systems that optimize cloud usage and scale for global expansion. You will contribute to system architecture and execution with a focus on distributed systems. You will co-author roadmaps, setting the vision for infrastructure scalability, reliability, and engineering velocity.

You will develop effective partnerships across engineering, security, and product teams to ensure alignment of infrastructure goals. You will lead design reviews for projects, with a focus on system reliability, scalability, and maintainability. You will partner with Security to ensure infrastructure is secure by default.

You will deeply understand how to leverage Temporal's platform to power infrastructure at scale. You will gain insights into customer needs and translate them into infrastructure design decisions. You will explore new technologies and approaches to enhance infrastructure reliability and scalability.

You will share and advocate for design principles to build reliable systems at scale. You will mentor and grow other engineers, fostering a culture of learning and collaboration. You will drive alignment across teams, ensuring roadmaps and priorities remain connected to organizational goals.

To be successful in this role, you will need proven experience leading complex, cross-functional engineering efforts focused on cloud, compute, networking, and storage infrastructure. You will need exceptional collaboration and communication skills, with the ability to drive alignment across diverse teams and stakeholders.

You will need a track record of contributing to long-term technical roadmaps and making thoughtful system-level tradeoffs. You will need at least 8+ years of coding experience in languages such as Go, Java, or similar, with expertise in writing concurrent code.

You will need strong experience designing distributed systems and utilizing concurrency primitives. You will need deep expertise in at least one infrastructure domain (e.g., compute, networking, storage) and familiarity with related domains.

You will need hands-on experience with one or more cloud providers (e.g., AWS, GCP, Azure), with an understanding of how to optimize for cost, performance, and reliability.

You will need a passion for driving technical excellence, scalability, and operational reliability in cloud-based infrastructure.

The estimated pay range for this role is $212,000 - $286,000 depending on experience and location. This role is eligible to participate in Temporal's equity plan.

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This is a mid-level individual contributor role. You'll be expected to independently resolve the majority of day-to-day support needs, contribute to improving IT operations, and escalate appropriately when issues require deeper specialization.

Responsibilities:

• Triage, prioritize, and resolve incoming IT support requests with a strong focus on employee experience
• Provide primary support for endpoints (macOS & Windows) and common SaaS tools (Google Workspace, Okta, Slack, Zoom, Atlassian, etc.)
• Own on-site support for the Atlanta office:
• Support conference room A/V and meeting reliability (Zoom Rooms, displays, microphones, etc.)
• Provide basic office network support (switches, access points, ISP handoff), and coordinate escalations with vendors or internal owners as needed
• Manage office IT inventory (spares, loaners, adapters, cables)
• Coordinate vendor work and building IT needs as required
• Execute employee lifecycle tasks (onboarding, offboarding, access changes) with strong attention to security and least-privilege
• Assist with hardware procurement lifecycle (ordering, imaging, deployment, repairs, returns)
• Write and maintain documentation for standard operating procedures, how-tos, and common fixes
• Identify recurring issues and propose process improvements, automation, or tooling changes to reduce ticket volume
• Partner with Security, HR, Engineering, and Executive Assistants on cross-functional projects and incident response as needed

Requirements:

• 3+ years of experience in IT Support / IT Operations (or equivalent practical experience)
• Strong working knowledge of macOS and Windows support in a corporate environment
• Experience supporting a modern SaaS stack (Google Workspace, Slack, Zoom, Atlassian, Okta, etc.)
• Ability to troubleshoot systematically across hardware, OS, network, identity, and application layers
• Comfortable providing in-person support and communicating clearly with both technical and non-technical employees
• Strong ownership mindset, good judgment, and the ability to work independently while keeping stakeholders informed
• Solid documentation habits and a desire to improve how work gets done, not just close tickets

Nice to Have:

• Experience with device management tooling (e.g., MDM, endpoint security tooling)
• Experience supporting identity and access management workflows (Okta or Entra ID)
• Conference room / A/V support experience (Zoom Rooms or similar)
• Scripting or automation experience sufficient to streamline repetitive tasks
• Experience supporting executives and high-priority stakeholders

Compensation:

• The estimated pay range for this role is $105,000 - $120,000, depending on experience and location.
• Additionally, this role is eligible to participate in Temporal's equity plan.

Benefits:

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

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As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal's solutions.

Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team.

accrued benefits and perks:

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.

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As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal's solutions.

Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team.

Responsibilities

• Own and manage the entire sales cycle, from prospecting to close, with a focus on acquiring new enterprise customers
• Develop and execute strategic sales plans to break into large, matrixed enterprise accounts
• Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases
• Navigate complex technical discussions and align Temporal's capabilities with customer priorities
• Build and nurture quality relationships with prospects, acting as a trusted advisor throughout the sales process
• Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience
• Leverage your expertise in enterprise sales to identify and capture high-value opportunities within large, complex organizations, driving net-new customer acquisition
• Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market

Requirements

• Demonstrated expertise in enterprise software sales, typically gained through 7+ years of experience in similar roles
• Proven track record of selling to software engineers, technical decision-makers, and engineering leaders
• Navigate complex technical discussions and collaboratively align Temporal's capabilities with customer priorities
• Demonstrated success navigating and closing deals within large, matrixed enterprise organizations
• Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue
• Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset
• Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization
• Demonstrated success in consistently achieving or surpassing sales goals
• Experience working with cutting-edge developer tools or infrastructure products
• Familiarity with consumption-based sales models and driving adoption of technical products
• Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences
• A passion for technology and a deep curiosity for solving complex customer challenges

Compensation

• The estimated pay range for this role is an OTE of $300,000 - $350,000 OTE (50/50 split)

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

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Key responsibilities include collaborating with prospects to determine if their applications fit Temporal's platform well, educating customers and prospects on the technical benefits and limitations of Temporal's platform and cloud service, and managing and nurturing relationships with technical decision-makers within customer organisations.

To succeed in this role, you'll need exceptional technical communication skills, a deep understanding of distributed system technologies, design principles, and best practices, and proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal's supported languages.

Additionally, you'll serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.

Nice to haves include a willingness to learn new technical topics, the ability to come up to speed without sales-specific training, and partnering well with engineers working at customer organisations.

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Responsibilities:

• Design and implement core backend service features for Nexus
• Provide appropriate test coverage for unit, integration, and performance for your feature ownership area
• Clearly document design choices and operational knowledge to successfully deploy and run service with those features
• Provide appropriate service level logs and metrics to make features operational for cloud service setup
• Provide appropriate alerts, dashboards, and runbooks for production

Requirements:

• At least 6 years of experience in a production environment as an "Arranger" and/or "Builder/Enhancer" of highly scalable distributed systems
• Solid computer science fundamentals in distributed systems concepts including multi-threading and concurrency
• 2+ years experience developing customer facing APIs and Frameworks
• Experience writing concurrent code in production with languages like Go or Java or other applicable languages with skill level as "high end of Intermediate" and/or "Advanced" or "Expert" levels

Compensation:

• The estimated pay range for this role is $176,000 - $237,600
• Additionally, this role is eligible to participate in Temporal's equity plan

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