The successful candidate will provide expert assessment, diagnosis and management of menopause-related conditions, supporting women across Sutton with high-quality, evidence-based care.

Job Responsibilities

• Provide specialist assessment, diagnosis and management of patients experiencing perimenopause and menopause.
• Develop individualised management plans in line with national guidance and best practice.
• Initiate, review and monitor HRT and non-hormonal treatment options as clinically appropriate.
• Undertake fitting and replacement of intrauterine systems where clinically indicated for contraception or endometrial protection.
• Maintain accurate clinical records and coding in EMIS.
• Work collaboratively with GPs, nurses, pharmacists and secondary care services to ensure high quality patient care.

Person Specification

• Fully registered Medical Practitioner with GMC registration and licence to practice.
• MRCGP or equivalent.
• British Menopause Society (BMS) Principles and Practice of Menopause Care Certificate.
• FourteenFish Confidence in the Menopause Course.
• FSRH Menopause Care Special Skills Module (SSM).
• Evidence of continuing professional development in women's health and menopause management.

Salary

£100 an hour

Contract

Locum, Part-time, 1 year

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The postholder will act as a key point of contact for eligible patients, explaining the aims and benefits of the service, answering questions, addressing concerns, and encouraging participation in proactive healthcare and wellbeing support.

Job Responsibilities:

Patient Engagement and Outreach

• Proactively contact patients identified as potentially benefiting from the PAC service.
• Explain the purpose, benefits, and processes of the PAC service in a clear and patient-centred manner.
• Build positive relationships with patients and encourage engagement with the service.
• Discuss how the service may support patients to better manage their health, wellbeing, and independence.
• Address patient queries and concerns sensitively and professionally.
• Support patients to understand what to expect from assessments and follow-up support.
• Encourage participation in assessments and associated PAC interventions.
• Identify barriers to engagement and work collaboratively with patients to overcome them where possible.
• Ensure all patient interactions are conducted in a compassionate, respectful and non-judgemental manner.
• Recognise concerns requiring urgent clinical input and escalate appropriately.
• Participate in patient engagement campaigns and initiatives designed to increase service uptake.

Telephony and Enquiries Management

• Monitor and manage the PAC service telephone line during operational hours.
• Act as the first point of contact for patients, carers, relatives, healthcare professionals and partner organisations contacting the service.
• Answer enquiries promptly, professionally and courteously.
• Provide accurate information regarding the PAC service and available support pathways.
• Signpost callers to appropriate healthcare, community, voluntary sector, or support services.
• Direct enquiries to the relevant clinician, care coordinator, manager, or organisation where appropriate.
• Take accurate and comprehensive messages and ensure these are communicated promptly to the relevant team member.
• Escalate urgent clinical, safeguarding, welfare, or operational concerns in line with service procedures.
• Maintain accurate records of all incoming calls, enquiries, actions and outcomes.
• Support the resolution of enquiries and ensure callers receive a positive experience of the service.

Coordination and Administration

• Arrange appointments and assessment bookings for PAC Care Coordinators and other members of the multidisciplinary team.
• Maintain accurate and timely records using clinical and administrative systems.
• Update patient tracking systems and databases to reflect outcomes of contact attempts and engagement activities.
• Record patient decisions, appointments, declines and follow-up requirements accurately.
• Support management of referral lists and patient pipelines.
• Liaise with GP practices and PAC colleagues regarding patient engagement outcomes.
• Assist with the collection and reporting of service activity data and key performance indicators.
• Ensure compliance with Information Governance, GDPR and confidentiality requirements.
• Support data quality audits and service monitoring exercises.

Service Support and Development

• Promote awareness and understanding of the PAC service across stakeholders and partner organisations.
• Participate in team meetings and service development initiatives.
• Provide feedback regarding patient experience, common themes and barriers to engagement.
• Contribute to the development of patient communication materials and engagement approaches.
• Work collaboratively with colleagues to continually improve patient uptake and accessibility of the service.
• Support audits and quality improvement activities where required.

Job Data by YubHub.

Job Summary: Salary £50K to 57K depending on FCP qualification and experience. ACP trained with digital badge £60K.

Main Duties of the Job:

• Assess, plan, and deliver care in line with the patient's individual needs.
• Work within the community as an autonomous and accountable Paramedic Practitioner.
• Undertake home visits on behalf of the GP practice or PCN as directed.
• Be prepared to assess, diagnose, treat, refer, signpost or educate patients.
• Use advanced clinical skills to provide education to service users.
• Reduce unnecessary conveyance and hospital admissions.

Responsibilities:

• Assess and treat patients within their home setting.
• Clinically examine and assess patient needs.
• Make referrals in collaboration with the referring or duty clinician.
• Follow-up patients in the short term and post discharge.
• Ensure clinical practice is safe and effective.
• Advise patients on general health care and minor ailments.
• Support patients to adopt health promotion strategies.

Requirements:

• Minimum 2 yrs post qualification experience.
• Demonstrable experience working in urgent care and primary care environments.
• Comprehensive patient examination skills.
• Knowledge of common acute and chronic conditions.
• Collaborative working and building relationships.
• Good knowledge of Emis / Clinical system.

Benefits:

• Competitive salary.
• Opportunity to work within a multidisciplinary team.
• Professional development and growth.

Job Data by YubHub.

The role may be undertaken either through face-to-face consultations at designated Enhanced Access sites or via remote consultations (telephone and/or video), depending on the session booked.

The postholder will ensure patients receive timely, safe, and effective care during enhanced access hours.

Main duties of the job

• Provide face-to-face, telephone, and remote consultations within the Enhanced Access Service.
• Assess patients presenting with urgent and routine healthcare needs.
• Undertake clinical assessment, diagnosis, and treatment of patients presenting with acute and long-term health conditions.
• Analyse and interpret patient history, presenting symptoms, examination findings, and diagnostic information to develop appropriate differential diagnoses.
• Prioritise clinical problems and initiate appropriate treatment, including emergency intervention where required.
• Formulate evidence-based management plans in line with national and local clinical guidelines.
• Prescribe medication in accordance with local and national prescribing guidelines.
• Ensure prescribing decisions are clinically appropriate, safe, evidence-based, and cost-effective.
• Make referrals to secondary care, community services, and other healthcare professionals where appropriate.
• Liaise with community pharmacies where necessary regarding patient safety and prescribing requirements.
• Provide health promotion, preventative care, and self-management advice.
• Issue fit notes, medical certificates, and other clinical documentation within professional competence and local policies.
• Assess and provide appropriate treatment, advice, and onward referral for patients presenting with complex physical and mental health needs, ensuring safe handover to the patient's registered practice where ongoing management is required.
• Escalate significant clinical concerns, incidents, and risks appropriately.
• Participate in safeguarding processes and act upon safeguarding concerns in line with local and national guidance.
• Ensure patients are managed in a safe, compassionate, and patient-centred manner at all times.

Remote Consultation Responsibilities

• Conduct safe and effective remote consultations via telephone and approved digital consultation platforms.
• Demonstrate effective communication skills when consulting remotely, ensuring patients understand diagnosis, treatment plans, medication advice, safety-netting, and next steps.
• Assess and manage clinical risk during remote consultations, recognising when a face-to-face assessment is clinically required.
• Arrange escalation or onward referral where remote consultation is not appropriate or sufficient for safe patient care.
• Utilise EMIS Web, Accurx, and other approved digital systems effectively to support patient care.

Clinical Governance and Administration

• Maintain accurate, complete, and contemporaneous clinical records on the appropriate clinical system.
• Ensure compliance with Information Governance, GDPR, confidentiality, and Caldicott principles.
• Undertake mandatory training and maintain continuing professional development in line with GMC requirements.
• Comply with all relevant PCN, Enhanced Access, NHS, safeguarding, confidentiality, infection prevention and control, and health and safety policies.
• Provide clinical advice and support to colleagues where appropriate.

Person Specification

• Fully qualified General Practitioner registered with the GMC and licensed to practise.
• Inclusion on the NHS England Medical Performers List.
• Professional indemnity cover appropriate for General Practice work.
• Mandatory training must be up to date, including:
• Safeguarding Adults and Children
• Information Governance
• Equality and Diversity
• Basic Life Support
• Conflict Resolution
• Infection Prevention and Control

Experience

• Previous experience working as a GP within UK Primary Care.
• Experience using EMIS Web.
• Ability to work autonomously and make safe clinical decisions within an Enhanced Access setting.
• Knowledge of NHS primary care pathways and referral processes.

Job Data by YubHub.

Main duties of the job:

• To support the delivery of personalised, proactive, and holistic care within the Primary Care Network (PCN), working as part of a multidisciplinary team (MDT).
• To be responsible for a caseload of patients aligned to a specific neighbourhood primary care team.
• Ensure the right professionals are involved, notified and prepared for the meetings in advance.
• Produce high quality notes following MDT meetings to include agreed and assigned actions.
• Carry out home visits for assessment, monitoring, and delivery of care as appropriate.
• Participate in the review of patient outcomes and goals over time.
• Act as a central, continuous point of contact for the patient, their relatives/carers and the professionals involved in the care plan.
• Collaborate with community teams, families, carers, and external partners to support coordinated care delivery.
• Effectively signpost patients to appropriate health and wellbeing services that are best placed to meet unmet care needs.
• Work collaboratively with the nursing team and social prescribing team within the PAC service and escalate patients who require more specialised input from those services when required.
• Support the coordination and implementation of personalised care plans reflecting patient preferences, goals, and needs.
• Refer or request referrals on patients behalf to appropriate services that can assist with meeting outstanding care needs.

The post holder will have a key role in supporting the development of our Extended Access and as such will be required to have significant experience of either primary care or development of small or emerging organisations.

Benefits:

• Aligned with NHS Band 4 salary

Person Specification:

• Educated to GCSE level, including English and Mathematics at grade C or above or equivalent.
• Previous experience of working in health or social care sector.
• Evidence of appropriate continuing professional development and education to maintain up to date knowledge.

Desirable:

• Previous experience working as a HCSW.
• Training in coaching, motivational interviewing, or care navigation
• NVQ level 3 in related field.

Job Data by YubHub.