Students will have the opportunities to gain hands-on experiences on various actuarial tasks and a deep dive exposure to the operations of a global leading insurance firm.

Over the 6 months full-time placement, students will be matched to one of our top-performing teams, supported by our experienced colleagues and managers on the learning and development of their journey to an Actuary.

Responsibilities:

• Prepare special quotes and illustrations, regular statistical returns, and reports
• Participate in product development and implementation processes, including experience studies, market comparisons, and User Acceptance Tests (UATs)
• Maintain customer databases and prepare related statistics
• Support actuarial valuation modelling work
• Support annual experience studies
• Support the preparation of reinsurance reporting and monthly valuation processes
• Support quarterly and monthly reports to monitor Asset-Liability Management (ALM) related risks
• Assist in the analysis of ALM strategies for operating and surplus segments to optimize risk-return trade-offs

Requirements:

• Year 2-4 student in Actuarial Studies or other quantitative subjects such as Statistics, Data Science, Risk Management, etc.
• Some progress in SOA Actuarial examinations or equivalent (not required)
• Proficient in Microsoft Word, Excel, PowerPoint, Access, FoxPro
• Programming skills and knowledge of GGY AXIS will be an advantage
• Good analytical and communication skills

XML job scraping automation by YubHub

Students will have the opportunities to gain hands-on experiences on various actuarial tasks and a deep dive exposure to the operations of a global leading insurance firm.

Over the 6 months full-time placement, students will be matched to one of our top-performing teams, supported by our experienced colleagues and managers on the learning and development of their journey to an Actuary.

Opportunities available in:

• Product Development & Pricing
• Valuation & Financial Reporting
• Capital Management & Reinsurance
• Business Planning
• Asset Liability Management
• Par / RBC
• And more…

Key actuarial tasks:

• Prepare special quotes and illustrations, regular statistical returns, and reports
• Participate in product development & implementation processes, including experience studies, market comparisons, and User Acceptance Tests (UATs)
• Maintain customer databases and prepare related statistics
• Support actuarial valuation modelling work
• Support annual experience studies
• Support preparation of reinsurance reporting and monthly valuation processes
• Support quarterly and monthly reports to monitor ALM-related risks
• Assist in analysis of ALM strategies for operating and surplus segments to optimize risk-return trade-offs

Requirements:

• Year 2–4 student in Actuarial Studies or other quantitative subjects
• Some progress in SOA Actuarial examinations or equivalent (but not required)
• Proficient in Microsoft Word, Excel, PowerPoint, Access, FoxPro
• Programming skills and knowledge of GGY AXIS will be an advantage
• Good analytical and communication skills

XML job scraping automation by YubHub

The successful candidate will lead, coach, and support a team including business, IT, and vendors to adopt agile ways of working.

Key Responsibilities:

• Support business case preparation for new company initiatives
• Develop and maintain integrated plans for the portfolio
• Establish and manage delivery cadences
• Drive day-to-day project delivery activities
• Facilitate governance forums and working sessions
• Maintain clear documentation of project plans
• Coordinate with technology delivery teams
• Own and maintain RAID logs
• Support budget tracking and forecasting
• Coordinate with procurement and vendors/partners
• Prepare regular status reports and executive-ready Planview dashboards
• Ensure timely and clear communication across stakeholders
• Support change management and adoption activities
• Promote consistent ways of working across Digital initiatives
• Establish and maintain standard portfolio artifacts
• Identify opportunities to streamline delivery processes

Requirements:

• University degree from a recognized institution
• Minimum 10 years of relevant experience with a proven track record in Project Management
• Solid hands-on knowledge and experience in project management methodologies
• Strong knowledge in end-to-end insurance operation journey will be a plus
• Strong analytical skills and business acumen
• Experience in managing AI projects is an advantage
• Experience working with executive teams and C-suites
• Excellent communication skills in English and Cantonese
• Experience in change management and organizational transformation
• Good practice of Agile methodologies and principles

XML job scraping automation by YubHub

Responsibilities:

• Provide strategic leadership and direction to support the delivery of high-quality policy administration services and customer outcomes.
• Drive service excellence initiatives and identify opportunities to enhance customer experience, service quality and operational effectiveness.
• Lead the resolution of complex customer requests, operational escalations and sensitive servicing matters.
• Provide technical leadership and guidance on complex policy servicing transactions and non-standard customer requests.
• Establish and maintain effective operational governance, quality assurance and risk management practices.
• Drive continuous improvement initiatives to enhance productivity, service performance and operational efficiency.
• Lead and support transformation initiatives, process redesign and digitalization efforts across the department.
• Monitor business performance and service metrics, and develop action plans to address service gaps and emerging risks.
• Collaborate with Risk, Compliance, Legal, Technology and other business functions to ensure sound operational and regulatory practices.
• Develop, coach and inspire high-performing teams while strengthening technical capability and succession readiness.
• Support workforce planning, organizational development and future operating model initiatives.
• Foster a culture of accountability, collaboration, innovation and continuous learning.
• Act as a senior subject matter expert on policy servicing operations, customer servicing practices and emerging industry trends.

Qualifications:

• University degree in Business Administration, Insurance, Finance or a related discipline.
• Minimum 10 years of experience in life insurance operations, policy administration, customer servicing or related areas.
• Minimum 5 years of people leadership experience in a management capacity.
• Demonstrated experience leading operational, service quality or transformation initiatives.
• Strong understanding of life insurance products, policy servicing processes and industry practices.
• Experience managing complex operational or customer servicing matters.
• Good understanding of insurance regulatory, compliance and operational risk requirements.
• Professional insurance qualifications (e.g. FLMI, ACS, ANZIIF, IIHK or equivalent) are desirable.
• Experience in organizational change management, digital transformation or operating model design would be an advantage.

Preferred Skills:

• Strong knowledge of life insurance policy administration, customer servicing and operational management.
• Proven ability to lead cross-functional teams and drive operational excellence initiatives.
• Strong strategic thinking, problem-solving and decision-making capabilities.
• Excellent stakeholder management and relationship-building skills.
• Strong influencing and communication skills across all organizational levels.
• Demonstrated ability to assess and manage complex policy servicing cases involving trusts, trustee arrangements, affluent and high net worth customers, corporate ownership structures, policy assignments and other bespoke customer requirements.
• Strong understanding of operational governance, risk management and regulatory requirements.
• Experience driving business transformation, process improvement and automation initiatives.
• Customer-centric mindset with a strong focus on service excellence.
• Ability to balance customer experience, operational efficiency and risk management considerations.

At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

XML job scraping automation by YubHub

Responsibilities

Product Marketing & Promotion Support

• Support the development, coordination, and delivery of product marketing and promotional materials for product launches and promotion.
• Coordinate with various teams, including Product Proposition, Product Campaign, Distribution, Compliance, Legal, Operations, and external vendors to ensure timely production and approval of marketing materials.
• Manage external vendors involved in the production of marketing and promotional materials.
• Conduct quality checks and proof-reading to ensure marketing materials are accurate, consistent, and compliant with regulatory and internal requirements.
• Manage stakeholder review and approval processes of marketing materials and monitor production timelines to ensure launch readiness.

Campaign Fulfilment & Enquiry Management

• Manage campaign fulfilment activities, including eligibility validation, fulfilment processing, reconciliation, exception handling, and operational controls.
• Coordinate fulfilment execution with various teams, including Operations, IT, Finance, Customer Service, and Distribution.
• Handle and resolve campaign fulfilment-related enquiries from internal stakeholders and distribution channels.
• Perform data validation, fulfilment file verification, and reconciliation to ensure fulfilment accuracy.
• Maintain fulfilment records, audit trails, and operational documentation.

Requirements

Education & Experience

• University degree in Marketing, Communications, Business Administration, or related disciplines.
• 5-8 years of experience in product marketing support, campaign management, marketing communications, business operations, or related functions.
• Experience supporting product launches, marketing collateral development, and stakeholder coordination.
• Experience handling large datasets and fulfilment operations, or customer incentive programmes is an advantage.
• Experience in life insurance or financial services industry is preferred.

Technical Skills

• Proficient in Microsoft Office, with advanced Microsoft Excel skills.
• Strong data management and data manipulation capabilities.

Key Competencies

• Strong attention to detail and accuracy.
• Strong written communication and proof-reading capability.
• Strong stakeholder management and interpersonal skills.
• Proactive, well-organized, and able to manage multiple priorities.

At Sun Life, we offer a competitive salary, MPF, group life and group medical insurance, and excellent career development opportunities.

XML job scraping automation by YubHub

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

Responsibilities

• Support review and recommendation of discretionary benefits, including dividends, bonuses and non-guaranteed rates.
• Manage regular production processes including asset share reporting, regulatory disclosures and maintenance and development of actuarial models.
• Provide oversight and review of product-related materials, helping to ensure compliance with sound actuarial practices and relevant regulations, and proper development of policyholders’ reasonable expectations (PRE).
• Other support on need basis: Provide actuarial support to Team Lead based on evolving regulations and other business need.

Preferred skills

• Proficient in Microsoft Excel.
• Experience in AXIS, Prophet ALS or other actuarial software is not required but a plus.
• Experience in HK-specific Par management is an advantage.
• Strong analytical and problem-solving skills.
• Demonstrate initiative, commitment and responsibility as a team member.
• Ability to manage multiple priorities and deadlines and lead junior staff.

Qualifications

• University Graduate in Actuarial Science or related disciplines.
• Qualified actuary - FSA, FCIA, FIA, FIAA or equivalent, or good progression in actuarial exams.
• Excellent verbal and written communication skills on both English and Chinese.

XML job scraping automation by YubHub

Key Responsibilities:

• Develop and execute Sun Life Hong Kong's sponsorship and external partnership strategy in alignment with brand, marketing, and business priorities.
• Identify, assess, and recommend sponsorship opportunities based on strategic fit, audience relevance, brand impact, commercial potential, risk, and return on investment.
• Build and maintain strong relationships with rights holders, organisations, industry bodies, agencies, vendors, and other external partners.
• Lead the end-to-end planning and execution of sponsorship activations, events, campaigns, and engagement programmes across paid, owned, and earned channels.
• Define clear objectives, KPIs, and measurement frameworks for each sponsorship; track performance and provide actionable insights and recommendations.
• Influence and align cross-functional teams and senior stakeholders on sponsorship strategy, investment priorities, and activation detail plans.

Job Requirements:

• Bachelor's degree or above.
• At least 8 years of relevant experience in sponsorship, external partnerships, event management, and/or integrated marketing, with a strong track record of leading complex projects.
• Proven experience developing sponsorship strategies, evaluating opportunities, negotiating partnerships, and delivering end-to-end activations.
• Strong project management skills, with the ability to manage multiple workstreams, budgets, timelines, and stakeholders.
• Commercially minded and data-driven, with the ability to define KPIs, assess performance, and translate insights into action.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Strong judgement, attention to detail, and ability to operate effectively in a fast-paced, matrixed environment.
• Experience in insurance or financial services is preferred but not required.
• Proficiency in Cantonese. Fluency in written and spoken English.

Benefits:

• 5-day workweek
• Attractive salary
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

XML job scraping automation by YubHub

Responsibilities:

• Support Director, Product Pricing and lead pricing on new products to meet company's profitability requirement, including planning and management of pricing deliverables, analysis of pricing results, coaching and reviewing the work of junior colleagues.
• Coordinate with various functions such as Actuarial, Product, Marketing and IT on product architecture and implementation, assumptions justification, risk assessment, etc, throughout the product development and pricing process.
• Conduct reinsurance negotiation.
• Review marketing material to ensure product related information are accurate, review user requirement prepared by juniors and coordinate UAT for system development.
• Prepare and review regular business reports and business analysis.
• Manage financial analysis on special quotation and review illustrations.

Requirements:

• University graduate in Actuarial Science or related discipline.
• Qualified actuary - FSA, FCIA, FIA, FIAA or equivalent.
• Minimum 5 years of experience in the life insurance, preferably in product pricing.
• Proficiency in Microsoft Office, especially Excel and experience in AXIS is an advantage.
• Proficient command of spoken and written English and Chinese.
• Excellent communication, interpersonal and analytical skills.
• Can work independently with minimum supervision.
• Good at problem solving under pressure and excellent time management.

Benefits:

• 5-day work
• Attractive salary
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

XML job scraping automation by YubHub

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Job Responsibilities

• Achieve new business value targets.
• Plan and execute product sales initiatives to best position L&H products, to gain channels' buy-in and to achieve the best business results.
• Provide balanced view, insight, and constant feedback on brokers' and clients' needs around Products, Marketing, and Operations.
• Develop, build and keep relationships with channels and business partners.
• Arrange and provide trainings and day-to-day business supports to channels.

Job Requirements

• Bachelor Degree holder
• At least 8 year relevant experience, preferably in insurance or financial industry
• Prior experience in dealing with distribution channels (banks and/or brokers)
• Knowledgeable of insurance products and the market. Knowledgeable of MCV business is preferred
• Good team player, able to work with others and lead a small team as necessitated
• Proficiency in English and Chinese (oral and written). Fluent in Mandarin is preferred

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

XML job scraping automation by YubHub

Responsibilities:

• Assist in developing product promotion materials, sales materials, and training materials
• Prepare and coordinate the production of sales flyers, presentation decks, product videos, training videos, promotional messages, sales tools, and other channel communication materials
• Review materials for accuracy, consistency, visual quality, and ease of use before circulation to relevant distribution channels
• Incorporate product positioning, key customer benefits, sales ideas, and channel feedback into promotional and training materials
• Liaise with Product, Marketing, Operations, Training, Legal, and Compliance teams to collect information and coordinate review and approval process

• Coordinate and support Agency and Broker workshops, product briefings, roadshows, client seminars, and other channel engagement activities
• Manage participant registration, enrolment, attendance records, venue arrangements, event materials, audiovisual requirements, and on-site logistics
• Coordinate with speakers, trainers, business units, distribution channels, vendors, and other relevant stakeholders to ensure smooth delivery of each activity

• Prepare and publish approved new-product information and promotional messages through designated internal and external communication platforms
• Develop clear, engaging, and channel-appropriate promotional messages to enhance product awareness among Agency and Broker users
• Support Agency leaders, financial advisors, and Broker partners by providing adaptable product messages and promotional content for customer engagement

• Coordinate the development of posters, invitations, digital banners, event notices, and other promotional collateral for regular Agency and Broker client seminars
• Prepare artwork layouts and content briefs, and work with internal design resources or external vendors to produce professional and visually appealing materials

• Participate in user acceptance testing of sales tools, digital platforms, calculators, presentation tools, and other channel-facing solutions
• Review system functionality, workflow, content presentation, and user experience from the perspectives of Agency and Broker users

• Assist in preparing and executing promotional and communication plans for new product launches, service enhancements, and business initiatives
• Develop launch materials and communication timelines in collaboration with Product, Marketing, Operations, Training, Agency, Broker, and other relevant stakeholders

Requirements:

• University degree in Marketing, Communications, Business Administration, Event Management, Multimedia Design, or a related discipline
• 5-6 years relevant experience in marketing, product marketing, channel communications, training support, event management, or sales-support functions in a related field
• Practical experience in preparing promotional materials, presentations, communication memos, event artwork, or digital content
• Experience coordinating cross-functional reviews with different stakeholders
• Good in written and spoken English and Chinese, including Cantonese
• Proficiency in Microsoft PowerPoint, Word, and Excel

What We Offer:

• Attractive salary
• 5-day workweek
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

XML job scraping automation by YubHub

Gain Broad Business Exposure Through Cross-Functional Rotations You'll develop an end-to-end perspective of how value is created for clients and the business through three developmental rotations.

Lead Projects That Make a Real Difference As a FLAME trainee, you'll contribute to high-impact projects that tackle real business challenges, influence decision-making, and deliver measurable outcomes for clients and the organization.

Learn from Leaders and Build Your Future Throughout the program, you'll benefit from exposure to senior executives and business leaders, accelerated career development opportunities, and a collaborative environment that empowers you to grow, innovate, and realize your full potential.

Who We're Looking For We're looking for graduates who are:

• Available to work full-time from August 2027 onwards
• Recent graduates with up to 2 years' full-time work experience, or due to graduate by July 2027
• Curious, ambitious, and purpose-driven, with a passion for learning and growth
• Passionate about business, innovation, technology, and transformation
• Strong analytical thinkers who enjoy solving problems and turning insights into action
• Effective communicators who challenge the status quo, lead through influence, and strive to make a meaningful impact.

Why Sun Life? At Sun Life, we offer meaningful work that positively impacts clients, communities, and the business, exposure to senior leaders, strategic business priorities, and regional and cross-functional experiences that expand your perspective and network, a culture of learning, innovation, and collaboration, supported by accelerated development opportunities, and a strong commitment to inclusion, wellbeing, and sustainability.

XML job scraping automation by YubHub

The role involves preparing and analyzing regular and ad-hoc reports related to ALM risks, developing and maintaining ALM asset and liability models, supporting investment, ALM, and hedging strategies for new products, and analyzing and preparing reports and projects related to ALM Product development.

Responsibilities:

• Prepare and analyze regular and ad-hoc reports related to ALM risks
• Develop and maintain ALM asset and liability models used for financial projection and analysis
• Support and develop enhanced investment, ALM, and hedging strategies for new products
• Analyze and prepare regular and ad-hoc reports and projects related to ALM Product development
• Support diverse ALM initiatives by collaborating with multiple stakeholders
• Support new product development, pricing, and risk evaluations from an ALM perspective

Requirements:

• Degree holder in Actuarial Science, Mathematics/Statistics, Engineering, or Finance
• 2+ years of experience in ALM/Investment/Financial Risk within a life insurance organization is a plus
• Proficient in Microsoft Excel, preferably with VBA
• Knowledge of Actuarial/Financial Risk Management/Investment within an insurance company
• Ability to manage multiple priorities and deliver according to deadlines
• Strong analytical and problem-solving skills
• Contribute actively as a team player while able to work independently with minimal supervision
• Excellent verbal and written communication skills

XML job scraping automation by YubHub

The Platform Lead for AI Solutions is a strategic leadership role dedicated to spearheading the implementation and evolution of digital platforms and artificial intelligence technologies. You will oversee all aspects of solution delivery, ensuring every initiative directly propels Sun Life’s strategic objectives and redefines the customer journey through modern, scalable technology.

Key responsibilities include:

• Strategic Project Delivery: Direct the end-to-end execution of digital and AI initiatives, ensuring they are delivered on schedule, within budget, and to the highest quality standards.
• Customer Journey Transformation: Champion the integration of innovative AI tools to modernize the customer experience, aligning technical outputs with Sun Life’s long-term business goals.
• Operational Excellence: Deploy AI technologies to optimize internal workflows, significantly reduce operational costs, and enhance the efficiency of service delivery.
• Innovation & Continuous Improvement: Architect a sustainable framework that fosters organizational innovation, encouraging the constant refinement of platform capabilities and emerging tech adoption.

The ideal candidate should be a visionary leader with a robust technical foundation and a relentless drive for innovation in fast-paced environments. You are the critical link between high-level business strategy and technical execution, possessing the unique ability to translate complex AI capabilities into tangible marketing effectiveness and superior customer outcomes.

Preferred skills:

• Deep understanding of AI technologies and their application in the insurance sector
• Experience in Python and Java
• Familiarity with REST APIs and frameworks such as FastAPI, Flask, or similar technologies
• Experience with LLM frameworks including LangChain, LangGraph, and n8n
• Knowledge of databases such as PostgreSQL and Cosmos DB
• Practical experience with AWS cloud services, especially SageMaker and Bedrock
• Strong knowledge of containerization and orchestration tools such as Docker, Kubernetes
• Familiarity with the insurance industry, including regulatory requirements and customer needs
• Ability to analyze data and market trends to inform strategic decision-making
• Practical experience in leading complex projects
• Practical experience in working in Agile with IT multiple teams and Business Stakeholders

Qualifications:

• University graduate, preferably in IT, Computer Science or related disciplines
• Over 12 years of working experience
• Broad knowledge of financial services &/or insurance industry desirable
• Proven experience in implementing enterprise-grade AI solutions and leading their end-to-end delivery
• Extensive background in delivering and leading large-scale, enterprise-level AI solution implementations
• Demonstrated expertise in managing and executing enterprise-grade AI solution deployments
• Strong track record in leading teams to design, build, and implement AI solutions at enterprise scale
• Experience of system development on Cloud Platform
• Strong influencing and negotiation skills to get buy-ins from the business stakeholders from different functional team
• Proficiency in both spoken and written English

At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

XML job scraping automation by YubHub

The role is accountable for developing and maintaining audit risk assessment, preparing the annual audit plan for the assigned portfolio, and providing leadership, oversight, and direction over audit engagements to ensure the delivery of high-quality, risk-based assurance.

The incumbent also serves as the primary Internal Audit partner to Hong Kong's executive management team, fostering strong stakeholder relationships and providing independent insights on key risks, governance, and control matters.

Additionally, the role is responsible for building and leading a high-performing team by attracting, developing, and retaining talent while promoting a culture of audit excellence and continuous improvement.

This role supports the VP Head of Internal Audit Asia on specific strategic initiatives and ensure that audit methodology changes and best practices are implemented across Asia.

Major Accountabilities:

• Lead the audit team in Hong Kong to prepare the annual audit plan, ensure the quality execution of audits and reviews, report internal control assessment, and bring a disciplined approach to evaluate and improve the effectiveness of the organization’s governance, risk management and internal control processes.
• Support the implementation of internal audit strategic priorities in Asia and build a high performance culture and raise the talent profile of the Asia Team.
• Manage the audit resources to effectively complete the internal audit plans and provide timely and regular report to Board / Audit Committees regarding the control environment and control issues.
• Engage with key stakeholders (including the Board / Audit Committees) to be aware of emerging risk issues and key initiatives in the client’s business and assess impact on the audit plan.
• Collaborate with Regional Office Second Line of Control Functions to promote overall control awareness.
• Other duties assign where appropriate.

Specialized Knowledge/ Skills

• Has Solid knowledge of life insurance and/or asset management sector, and the related risk landscape, and regulatory environment.
• Possesses In-depth understanding of audit principles; is technically proficient in internal audit and fully conversant with the COSO framework of control or high ability to become so quickly , including technology and actuarial audits.
• Demonstrates Strong interpersonal/stakeholder partnering skills, and able to engage and influence others effectively.
• Demonstrates strong leadership skills to lead a diverse team, strategic thinking, change management, and project management skills.
• Strong English communication skills (verbal and written), persuasive and able to articulate issues clearly.
• Experience with reporting to Audit Committees/Boards, Regulators and External Auditors.

Education and Experience

• Business Degree holder (e.g., Finance/Accounting) or related discipline.
• CPA, CIA, CISA or other relevant designations.
• At least 15 years of solid audit, risk management and governance experience, and in leading a team of audit professionals.
• Experience with a large accounting firm, multi-national organization, and/or life insurance.

XML job scraping automation by YubHub

The role involves Strategic Initiative Design & Roadmap Development, End-to-End Transformation Execution, AI Enablement & Innovation Leadership, Change Management, and Performance Tracking & Continuous Improvement.

Key responsibilities include:

• Defining and refining the operations transformation strategy and roadmap
• Developing clear business problem statements, initiative scope, success metrics, and expected benefits
• Establishing robust business cases and prioritizing initiatives
• Leading end-to-end execution of strategic initiatives
• Coordinating cross-functional stakeholders
• Ensuring strong governance, tracking, and issue resolution
• Acting as AI Champion to identify, prioritize, and implement high-impact AI use cases
• Developing and implementing structured change management strategies
• Establishing KPIs and tracking frameworks to monitor initiative performance

Requirements include:

• Bachelor's degree in Business Administration, IT, or related discipline
• 15+ years of experience in operations transformation, process improvement, or business enablement
• Strong expertise in operations transformation, process optimization, and digital enablement within life insurance
• Proven track record in leading large-scale, cross-functional transformation initiatives
• Solid understanding of AI technologies and their business applications
• Strong stakeholder management and influencing skills
• Experience in change management frameworks and adoption strategies
• Strong analytical, problem-solving, and business case development capabilities
• Familiarity with SDLC methodologies (e.g., Agile, Scrum, Waterfall); PMP / Lean Six Sigma is a plus
• Proficient in English and Chinese (Mandarin is an advantage)

Benefits include a 5-day workweek, attractive salary, MPF, group life and group medical insurance, and excellent career development opportunities.

XML job scraping automation by YubHub

The Manager, Retention & Client Experience is responsible for executing and delivering client retention and client experience programs in Hong Kong, with a particular focus on loyalty initiatives. The role manages end-to-end program and campaign implementation, coordinates internal stakeholders and external partners, and supports the effective delivery of initiatives that enhance client engagement and experience.

Responsibilities

• Client program execution: Execute and manage the day-to-day operations of client engagement programs, including program scheduling, communication deployment, reward campaign setup, fulfillment coordination, ongoing program activities, and operational support to ensure effective delivery and client engagement.
• Vendor and reward management: Manage external vendors and business partners supporting reward sourcing, fulfillment, and service delivery. Coordinate procurement activities, implementation timelines, service requirements, and issue resolution to support smooth program execution.
• Client experience and event delivery: Design and deliver client engagement activities, including member experiences and events, as part of broader retention programs. Coordinate the end-to-end client journey, from invitation and registration through participation and post-event follow-up.
• Cross-functional coordination: Collaborate with internal stakeholders across client services, information technology, compliance, marketing, agency, procurement, and project management to support program implementation and resolve operational dependencies.
• Program monitoring and continuous improvement: Monitor implementation progress, campaign performance, operational issues, and client feedback. Support reporting activities and identify practical opportunities to improve program delivery, operational effectiveness, and the client experience.

Benefits

• 5-day work
• Attractive salary
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

Requirements

• University degree in Business, Marketing, Communications, or a related discipline
• 6 to 8 years of relevant experience in marketing, loyalty programs, client engagement, campaign management, or program execution
• Solid knowledge of marketing, loyalty program operations, client engagement, and campaign execution
• Strong project coordination and organizational skills, with the ability to manage multiple activities, timelines, and operational dependencies

XML job scraping automation by YubHub

As an intern, you will:

• Support month-end and quarter-end financial reporting activities, including reconciliations, reviews, and close processes
• Analyze financial and operational data using Excel, AI-enabled tools, and other technologies to generate insights and support decision-making
• Participate in process improvement, automation, and digital transformation initiatives to enhance efficiency and reporting quality
• Collaborate with colleagues across Finance and other business areas on projects, problem-solving, and day-to-day operations
• Support ad hoc analysis, presentations, and special projects as assigned

Preferred Skills

• Strong interest in business, finance, analytics, or problem-solving
• Comfortable working with Excel and data
• Analytical mindset with good attention to detail
• Good written and spoken English

Qualifications

• Undergraduate student pursuing a degree in Business, Finance, Economics, Accounting, Data, or a related discipline
• Strong academic performance
• Available for a full-time internship from January to June 2027

XML job scraping automation by YubHub

Responsibilities:

• Review and recommend discretionary benefits, including dividends, bonuses, and non-guaranteed rates
• Support regular production processes, including asset share reporting and regulatory disclosures
• Maintain and develop actuarial models

Preferred skills:

• Strong proficiency in Microsoft Excel
• Experience in AXIS, Prophet ALS, or other actuarial software
• Experience in HK-specific Par management
• Strong attention to detail
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills in English and Chinese

Qualifications:

• University graduate in Actuarial Science or a related discipline
• Good progression in actuarial examinations
• At least 2 years of full-time experience in the life insurance industry

XML job scraping automation by YubHub

This is a full-time internship for a period of 6 months from Jan - Jun 2027.

Responsibilities

• Conduct research on market trends, competitors, and industry dynamics.
• Support the management of strategic projects, including tracking progress, and ensuring timely completion.
• Create and maintain financial metrics dashboards.
• Support the preparation of presentation materials for internal stakeholders.
• Perform ad hoc tasks relating to financial analyses as needed

Qualifications

• University undergraduate (Year 2-4) major in Finance or related disciplines

Preferred Skills

• Available to work full time for 6 months commencing Jan 2027
• Knowledge of Microsoft Office, in particular Excel, PowerPoint, Word & Visio
• Fast learner, and demonstrate strong interest in learning of Life Insurance
• A natural collaborator, who’s always happy to speak up, enjoys building relationships and sharing ideas

XML job scraping automation by YubHub

Key Responsibilities:

• Agency Strategy & Transformation:

+ Support formulation and execution of agency strategic initiatives to drive sustainable growth in production and headcount + Conduct market intelligence and competitive benchmarking + Drive transformation projects across agency structure, productivity, and recruitment quality

• KPI Management & Performance Tracking:

+ Develop and maintain agency KPI framework + Perform regular performance tracking, analysis, and insight generation for management review + Prepare business performance reports and presentations for senior management and Regional Office + Identify performance gaps and recommend actionable improvement initiatives

• Compensation Framework & Revamp:

+ Support design, review, and enhancement of agency compensation schemes + Conduct impact analysis and financial modeling for compensation changes + Ensure alignment with business strategy, productivity improvement, and cost efficiency + Work closely with Finance, HR, and Compliance on implementation and governance

• Agency Promotion & Career Progression Framework:

+ Review and enhance promotion criteria across different agency levels + Monitor promotion performance and ensure sustainability of leadership pipeline + Develop structured progression pathways to support talent development from advisor to leadership roles

• Healthy Agency Development:

+ Drive initiatives to improve agency quality, recruitment quality vs quantity, and manager capability and retention + Support structured programs (e.g., onboarding, training, leadership development) + Ensure alignment with Asia Operating Guidelines and governance requirements

• Stakeholder Management:

+ Collaborate with Zone Heads & DOAs, Finance, HR, Compliance, Marketing, and Regional Office stakeholders + Act as a strategic partner to translate business needs into actionable frameworks and policies

Qualifications and Experience:

• 8+ years of experience in the insurance industry, with a strong background in agency distribution and transformation initiatives
• Proven track record of designing and executing large-scale development programs or initiatives
• Deep understanding of agency management and experienced in utilizing data analytics to drive decision-making, assess effectiveness, and identify areas for improvement
• Leadership qualities to drive initiatives independently and lead cross-functional projects
• Effective communication and stakeholder management skills, with the ability to influence and collaborate at all levels of the organization
• Relevant educational background in business, technology, or a related field

XML job scraping automation by YubHub

The role involves supporting the formulation, execution, and review of CMI agency recruitment and business growth strategies. Key responsibilities include:

• Analyzing recruitment performance, agency productivity, and market trends to identify growth opportunities and performance gaps
• Providing business insights and recommendations to support management decision-making and strategic planning
• Supporting business planning and growth initiatives through performance monitoring, market analysis, and strategic recommendations
• Coordinating with relevant departments and business partners on strategic initiatives and project implementation
• Providing operational support for recruitment events and related initiatives

Requirements:

• Degree holder from a recognized university
• Major in Business Administration, Statistics, Data Analytics, or related disciplines is preferred
• Minimum 3-5 years of relevant experience in business analytics, reporting, business planning, performance management, sales support, or related functions
• Proven experience in preparing management reports, business analysis, and performance dashboards
• Good command of spoken and written English and Chinese (Cantonese and Mandarin)

Technical Skills:

• Advanced proficiency in Microsoft Excel, including complex formulas, data modeling, dashboard development, reconciliation, and automation
• Strong experience in management reporting, business analysis, and performance tracking
• Knowledge of Power BI, Power Query, VBA, or other data visualization/automation tools would be an advantage

At Sun Life, we're driven by our Purpose: helping clients achieve lifetime financial security and live healthier lives. We cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact.

XML job scraping automation by YubHub

You will develop and deliver compliance training programs and awareness materials to agency to foster a strong compliance culture within the company.

Your responsibilities will include:

• Developing and updating relevant compliance policies, manuals & procedures for agencies to address any market conduct concerns and risk/control issues
• Ensuring agencies are kept abreast of updated regulatory requirements
• Preparing regular and ad-hoc compliance reports to the Management and our Regional Office
• Conducting routine thematic reviews, field reviews, and control testing of sales practices
• Identifying potential conduct risks and establishing internal controls to prevent misconduct
• Participating in and handling ad hoc projects/tasks assigned from time to time

The ideal candidate will have:

• A university degree with over 8 to 10 years of experience, preferably in training, financial planning or insurance industry
• Familiarity with insurance related regulatory requirements
• Insurance based qualifications such as FLMI, CFP
• In-depth knowledge of agency operations, sales practices, MCV business and market conduct
• Good training sense in terms of program development and delivery
• Expertise in social media compliance and governance tools
• Capability and experience in analyzing data from control perspective and also good at composing presentation deck and management report
• Strong communication and people skills, as well as good collaboration and influencing skills
• Fluency in spoken and written English and Mandarin

Sun Life offers a 5-day workweek, attractive salary, MPF, group life and group medical insurance, and excellent career development opportunities.

XML job scraping automation by YubHub

This role is responsible for identifying market opportunities, understanding the evolving needs of prospective advisors and clients, and developing innovative event experiences that drive engagement, recruitment, and business growth.

The successful candidate will lead a team of event and project professionals to deliver impactful initiatives that strengthen the Company's value proposition within the CMI segment.

Responsibilities

• Lead the development and execution of innovative recruitment and business development events targeting Chinese Mainland Individuals (CMI).
• Identify emerging trends, market opportunities, and participant needs to design attractive and engaging event experiences.
• Develop creative event concepts, engagement campaigns, and communication themes that enhance recruitment effectiveness and business development outcomes.
• Lead and oversee the end-to-end execution of seminars, conferences, networking events, recognition programs, roadshows, and client engagement activities.
• Manage and develop a team of professionals responsible for event planning, project coordination, marketing communications, and operational support.
• Provide coaching, guidance, and performance management to foster a high-performing and collaborative team culture.
• Collaborate closely with agency leaders, internal business partners, marketing teams, and external vendors to ensure successful event delivery.
• Monitor event performance, participant feedback, and business outcomes, and continuously enhance future initiatives based on insights and data.
• Manage event budgets, resources, timelines, and governance to ensure efficient and effective project execution.
• Support strategic initiatives and special projects that contribute to the growth and development of the CMI business segment.

Preferred Skills

• Strong creativity and innovation skills with the ability to develop compelling event concepts and engagement initiatives.
• Deep understanding of the needs, aspirations, and preferences of Chinese Mainland talents and clients.
• Excellent event planning, project management, and execution capabilities.
• Strong leadership skills with the ability to inspire, coach, and develop team members.
• Excellent stakeholder management and cross-functional collaboration skills.
• Strong communication, presentation, and influencing abilities.
• Ability to identify market trends and translate insights into innovative recruitment and business development activities.
• Results-oriented mindset with strong problem-solving and organizational skills.

Qualifications

• Bachelor's degree or above in Marketing, Business Administration, Communications, Finance, or related disciplines.
• Minimum 8 years of relevant experience in event management, business development, marketing, customer engagement, recruitment, insurance, financial services, or related industries.
• Proven track record of planning and delivering successful large-scale events, seminars, conferences, networking activities, or customer engagement programs.
• Strong understanding of Chinese Mainland market dynamics and customer behavior.
• Previous team leadership and people management experience is required.
• Excellent command of written and spoken English, Cantonese, and Mandarin.
• Experience within insurance, wealth management, or financial services industries is highly preferred.

Benefits

• 5-day workweek
• Attractive salary
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

XML job scraping automation by YubHub

The AI Developer is responsible for building, integrating, and optimizing AI and machine-learning solutions that enhance business applications and workflows. The role focuses on developing AI features using modern frameworks, implementing GenAI/RAG components, and ensuring solutions are secure, scalable, and aligned with product requirements.

Key Responsibilities:

• Develop solutions to support business initiatives, automation workflows, and GenAI/RAG components using modern AI frameworks.
• Build and integrate APIs, data processing pipelines, and cloud-based AI services.
• Collaborate with product owners and engineering teams to translate requirements into functional AI solutions.
• Optimize model performance, reliability, and cost through testing, tuning, and monitoring.
• Ensure AI solutions follow security, quality, and deployment standards across environments.

Preferred Skills:

• Hands-on experience in Python and Java
• Familiarity with REST APIs and frameworks such as FastAPI, Flask, or similar technologies
• Experience with LLM frameworks including LangChain, LangGraph, and n8n
• Knowledge of databases such as PostgreSQL and Cosmos DB
• Practical experience with AWS cloud services, especially SageMaker and Bedrock
• Strong knowledge of containerization and orchestration tools such as Docker, Kubernetes

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related fields.
• Over 6 years of working experience.
• At least 2+ years of experience in machine learning or AI, with a minimum of 1 year focused on generative AI technologies.
• Proven hands-on experience with Large Language Models (e.g., Claude, Nova Pro, Qwen) and applications of Generative AI.
• Expertise in prompt engineering with a track record of developing effective strategies.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams.

Responsibilities:

Core Delivery & Execution

• Design, develop, test, and deploy software applications and system components.
• Implement solutions that meet business, functional, and technical requirements.
• Write clean, maintainable, and well-documented code following coding standards.
• Perform code reviews to ensure quality, consistency, and adherence to best practices.
• Conduct unit, integration, and regression testing.
• Troubleshoot, debug, and resolve technical issues across environments.

Quality & Compliance

• Ensure all deliverables meet security, performance, and reliability standards.
• Maintain compliance with architectural guidelines, governance frameworks, and technical standards.
• Apply secure coding practices and support vulnerability remediation.
• Supporting auditability and traceability of technical changes through proper version control and documentation.

Collaboration & Communication

• Work closely with product owners, architects, QA, DevOps, and business stakeholders.
• Provide technical input during requirement refinement and solution design.
• Participate in agile ceremonies (stand-ups, sprint planning, retrospectives).
• Contribute to knowledge-sharing via documentation, wikis, playbooks, demos, and internal sessions.

XML job scraping automation by YubHub

Responsibilities

• Support the Team Leader in planning and executing CMI recruitment initiatives and business development activities.
• Coordinate and manage recruitment seminars, networking events, business conferences, and engagement programs from planning through execution.
• Collaborate closely with internal departments, frontline leaders, and external vendors to ensure smooth delivery of events and campaigns.
• Prepare and develop event promotional materials, marketing posters, communication content, presentation decks, and event collateral.
• Monitor event timelines, logistics arrangements, registration processes, budgeting, and post-event follow-up activities.
• Assist in team operations, project coordination, reporting, and administrative support functions.
• Track event participation and campaign effectiveness, and provide insights and recommendations for continuous improvement.
• Undertake ad hoc projects and assignments related to CMI recruitment and business development initiatives.

Requirements

• Bachelor's degree or above in Business Administration, Marketing, Communications, Finance, or related disciplines.
• At least 2-4 years of relevant working experience in event management, marketing, business support, insurance, financial services, or related fields.
• Experience in organizing recruitment events, business seminars, conferences, or networking activities will be an advantage.
• Excellent command of written and spoken English and Cantonese.
• Fluent Mandarin is preferred to facilitate communication with Chinese Mainland stakeholders.
• Strong sense of responsibility, self-motivation, and attention to detail.

Preferred Skills

• Strong team collaboration and cross-functional coordination skills.
• Excellent communication and interpersonal skills with the ability to engage stakeholders at different levels.
• Strong project management and event execution capabilities.
• Creative mindset with experience in marketing communication, content creation, and promotional materials development.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications, particularly PowerPoint, Excel, and Word.
• Experience in social media promotion, digital marketing, or event management is an advantage.

Benefits

• 5-day work
• Attractive salary
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

XML job scraping automation by YubHub

The successful candidate will lead, coach, and support the team, including business, IT, and vendors, to further adopt agile ways of working.

Key Responsibilities:

• Support business case preparation for new company initiatives
• Develop and maintain integrated plans for the portfolio, including workstreams, milestones, dependencies, and critical path across initiatives
• Drive day-to-day project delivery activities, ensuring scope, schedule, resources, and deliverables are managed effectively
• Own and maintain RAID logs across Digital initiatives; proactively surface risks/issues, propose mitigations, and drive closure
• Prepare regular status reports and executive-ready Planview dashboards on progress, milestones, outcomes, and RAID

Requirements:

• University degree from a recognized institution
• Minimum 10-15 years of relevant experience with a proven track record in Program Management
• Solid hands-on knowledge and experience in project management methodologies, tailored to business needs
• Strong analytical skills and business acumen
• Experience working with executive teams and CEOs
• Excellent communication skills in English; Cantonese and/or Mandarin is an advantage
• Experience in change management and organizational transformation
• Good practice of Agile methodologies and principles

XML job scraping automation by YubHub

Job Summary: This role will be pivotal in enhancing the coordination and support for the agency force, particularly in onboarding and nurturing new or non-MPF agents.

Responsibilities:

• Achieve sales targets by managing assigned agencies and supporting the overall sales strategy for the Agency Distribution Channel.
• Provide direct support to assigned agencies, addressing their needs, resolving issues, and ensuring a smooth and efficient sales/onboarding process.
• Build and maintain strong relationships with assigned agencies, acting as a primary point of contact to support their growth and increase the number of productive MPF agents.
• Provide input for formulating sales & marketing strategies and implement them.
• Handle ad-hoc projects as assigned by the company.
• Compile regular sales reports to management and distribution channels for business review.

Qualifications:

• University degree, major in Finance, Marketing/Business Administration preferred.
• At least 5 years of experience in pension sales, preferably with experience in Agency Distribution.

Preferred Skills:

• Excellent presentation and communication skills.
• Fluent in both English and Chinese (Mandarin a must).
• Strong PC skills in Excel, PowerPoint, and Word.
• Ability to work both in a team and independently.
• Excellent influencing and collaborative abilities with both external and internal stakeholders.
• Ability to translate strategy into plans and actions.
• Solid knowledge of the pension market in Hong Kong, products, distribution channels, and clients.
• Extensive agency sales experience.
• Solid knowledge of MPF regulation.

Benefits:

• 5-day workweek.
• Attractive salary.
• MPF.
• Group life and group medical insurance.
• Excellent career development opportunities.

XML job scraping automation by YubHub

As a Manager, Software Design Engineer within our Global IT Technology Innovation team, you will bridge business needs, user workflows, product design, and technology.

Major accountabilities:

Rapid AI Product Prototyping

• Lead the end-to-end design and development of functional web and mobile-friendly Proof-of-Concepts and Minimum Viable Products within accelerated timelines, typically ranging from days to weeks.
• Turn abstract AI capabilities, business ideas, and user requirements into tangible product experiences that stakeholders can interact with and evaluate.
• Use practical and lightweight technical approaches to validate concepts quickly without unnecessarily over-engineering early-stage solutions.

Frontend Engineering

• Build responsive, performant, and visually engaging frontend applications using modern frameworks such as React.js and Next.js, or Vue.js and Nuxt.js.
• Develop reusable interface components, interactive workflows, dashboards, data visualisations, and streaming AI experiences.
• Maintain a strong balance between development speed, usability, visual quality, and technical credibility.

Product and Experience Design

• Design intuitive and user-centered interfaces that make complex workflows and AI capabilities easy to understand.
• Create user journeys, interactive mock-ups, working prototypes, and presentation-ready demonstrations.
• Define how users interact with AI-generated information, including how they provide inputs, review results, understand recommendations, correct outputs, and make decisions.
• Ensure that the product experience communicates the value of the AI clearly rather than exposing unnecessary technical complexity.

AI Product Integration

• Work closely with AI specialists to establishing what would be the best compromise between accuracy, performance, cost of operation, and staying in compliance with local regulations.
• Integrate AI services, APIs, models, and workflows into coherent user-facing products.
• Translate technical AI outputs into meaningful product interactions, visual explanations, decision-support tools, and human review workflows.

Specialized Knowledge:

1. Product Design and Frontend Expertise

• Strong proficiency in React.js and Next.js, including modern application architecture, or comparable experience with Vue.js and Nuxt.js.
• Deep proficiency in TypeScript, JavaScript, HTML, and CSS.
• Experience with Tailwind CSS, CSS Modules, and modern UI component libraries.
• Strong understanding of user journeys, interaction design, information architecture, usability, responsive design, and visual hierarchy.

2. AI-Assisted Product Development

• Strong practical experience using tools such as Cursor, GitHub Copilot, Claude Code, or similar AI-assisted development tools.
• Experience using platforms such as v0, Bolt, Lovable, Figma-to-code tools, or similar systems to accelerate interface development.
• Hands-on experience integrating APIs from OpenAI, Anthropic, Google, or internal AI services into user-facing applications.

3. Backend and Integration Knowledge

• Working knowledge of Node.js, Express, NestJS, Python, FastAPI, Flask, or serverless functions.
• Familiarity with PostgreSQL, MongoDB, Redis, or other lightweight storage solutions.
• Experience deploying prototypes using Vercel, AWS, Azure, Docker, or comparable platforms.

Requirements:

• Degree in Engineering related subjects with at least 5 years of industry experience.
• Experience in design engineering, product engineering, forward deployed engineering, solutions engineering, innovation consulting, or rapid product development.
• A portfolio demonstrating strong interface design and functional product prototypes.
• Experience working directly with business stakeholders and end users.
• Experience conducting discovery sessions, design workshops, prototype reviews, or user testing.

XML job scraping automation by YubHub

You will build and maintain project plans, timelines, milestones, dependencies, and ensure disciplined execution.

As a senior Business Analyst, you will coach and mentor junior Business Analysts, supporting their development, collaboration, and high-quality output.

Your responsibilities will include:

• Leading business analysis activities, including eliciting, documenting, and validating requirements with stakeholders; translating needs into actionable plans
• Monitoring project performance, risks, issues, and dependencies; providing clear governance and regular status reporting
• Ensuring alignment to business objectives and identifying opportunities to improve processes, controls, and customer/colleague experience
• Overseeing quality assurance and promoting best practices to maintain consistent delivery standards across project outcomes
• Working closely with stakeholders in Life Operation to implement required system enhancements
• Providing ad-hoc support to team heads/leaders
• Fulfilling regulatory requirements and compliance governance
• Identifying potential problems during project execution that may cause impact to the company and clients
• Making constructive recommendations to resolve problems
• Collaborating with team members across different functional teams frequently to ensure clear communication is delivered to all stakeholders of the initiatives

The ideal candidate will have:

• A bachelor's degree in Business Administration or Information Systems
• 5-8 years of experience in the Life Insurance industry with a good understanding of operations and products
• Solid experience in business analysis and process improvement/re-engineering
• A proven track record of delivering initiatives
• Extensive knowledge of Life insurance products and operations
• Understanding of IT systems for process streamlining and service improvements
• Working knowledge of project delivery methodologies and tools (e.g., Agile/Waterfall) and strong stakeholder governance
• Strong analytical, structured problem-solving, and attention to detail, with a focus on control-minded execution
• Good knowledge of business analysis (preparing user requirement documents, performing user acceptance tests, reporting, etc.)
• Strong PC skills, including MS Word, Excel, PowerPoint, Visio
• Proficiency in both spoken and written English and Chinese

XML job scraping automation by YubHub

Responsibilities

• Define Business Needs: Lead and facilitate discussions to ensure that business and functional requirements are well-articulated and effectively address organisational goals, identify high-value AI opportunities across business processes
• Frame Business Value: Assess business pain points, expected benefits, feasibility, risks, and adoption readiness
• Document Requirements: Create detailed functional specifications, user stories, and use cases for system implementation and operational processes
• Enhance Practices: Apply and contribute to business analysis practices, templates, and reusable methods for AI and digital delivery
• Governance and Quality Assurance: Manage change requests while adhering to project governance standards, ensuring high-quality deliverables
• Proactive Recommendations: Offer actionable insights and recommendations to business and product owners to drive continuous improvement
• Stakeholder Collaboration: Work closely with internal stakeholders, IT teams, external vendors, and partners to implement system enhancements that meet business needs
• Training and Support: Conduct end-user training and provide ongoing support to ensure successful adoption of new systems and processes
• Assist in preparing engagement activities to promote AI in department and enterprise context

Qualifications

• Minimum Bachelor degree, preferably in Information System, Computer Science or Engineering discipline
• 5+ years of experience in the life insurance industry, with a strong focus on business analysis or related roles
• Agile methodology / scrum certification is preferred
• Experience with AI delivery, proof of concept, pilot, or production implementation is preferred
• Experience with consulting firm is preferred

Preferred skills

• In-depth knowledge of life insurance client operations
• Understanding of AI, generative AI, automation, and agentic workflow concepts
• Ability to translate business problems into AI-enabled use cases and measurable outcomes
• Ability to define acceptance criteria for AI-generated outputs and human review processes
• Strong business analysis skills, including gathering requirements, documentation, and stakeholder engagement
• Proven experience in producing related artifacts, e.g. BRD, User Stories, Experience Journey, Value Map
• Comprehensive understanding of software development methodologies such as Scrum and Agile
• Familiarity with business processes and change management practices
• Exceptional analytical, problem-solving, and decision-making abilities
• Excellent communication, collaboration, and interpersonal skills to work effectively with cross-functional teams

XML job scraping automation by YubHub

About the role:

• Drive the future technology strategy of Sun Life Hong Kong
• Establish a high-performing architecture team with a mix of skills across Chinese and International cloud platforms, infrastructure, and business applications
• Define enterprise architecture and technology strategy by translating business strategy, market developments, and emerging technology into target-state blueprints, standards, principles, and multi-year roadmaps
• Own technology-stack planning and modernisation across core platforms, digital, data, cloud, integration, infrastructure, cyber security, and artificial intelligence
• Govern architecture, compliance, and technology risk by directing architecture reviews and approvals
• Build organisational capability and stakeholder alignment by leading architecture resources, developing talent and engineering practices, engaging vendors and industry peers, and influencing senior business, regional, corporate HQ, and stakeholders.

Skills & Experience:

• Expert knowledge of enterprise, solution, application, data, integration, cloud, infrastructure, and security architecture
• Strong understanding of insurance business models, digital distribution, core policy administration, and technology-enabled operating models
• Demonstrated capability in technology strategy, portfolio roadmapping, platform rationalisation, multi-cloud strategy, application modernisation, artificial intelligence, and engineering governance
• Sound knowledge of architecture governance, cyber security, privacy, data residency, third-party risk, material outsourcing, operational resilience, audit, and regulatory-compliance requirements
• Experience operating across Hong Kong, regional, and corporate HQ, including cross-border delivery and stakeholder management.

Benefits:

• 5-day work
• Attractive salary
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

XML job scraping automation by YubHub

Responsibilities:

• Register insurance claims in company systems
• Prepare correspondence letters for claimants
• Process and distribute claim settlement cheques
• Maintain organised physical and digital claim files
• Contact doctors or clinics to follow up on medical records

Requirements:

• 2+ years of administrative experience, preferably in insurance
• Proficiency with Microsoft Office Suite
• Strong attention to detail and accuracy
• Excellent written communication skills
• Ability to manage confidential information

Benefits:

• 5-day workweek
• Attractive salary
• MPF
• Group life and group medical insurance
• Excellent career development opportunities

Sun Life cultivates a High-Performance, Caring Culture that empowers employees to achieve outstanding results, embrace continuous growth, and create meaningful impact.

XML job scraping automation by YubHub

Responsibilities:

• Support the planning and execution of agency segmentation initiatives, incentive programs, promotional campaigns, and recognition activities.
• Coordinate agency communications, including emails, presentations, promotional materials, and digital communications.
• Monitor campaign performance, participation rates, and business outcomes, and recommend enhancement strategies to improve effectiveness.
• Conduct post-campaign evaluations and identify key learnings, opportunities, and ROI improvements.
• Coordinate campaign launches, communications, qualification tracking, and fulfillment processes.
• Support the development and promotion of MDRT culture and related development initiatives to strengthen agency engagement and recognition.
• Design and manage recognition programs that reinforce high-performance culture and advisor engagement.
• Assist in organizing agency events, recognition programs, and engagement activities.
• Liaise with internal departments and external vendors to ensure timely project delivery.
• Prepare reports, campaign updates, and presentation materials for management review.
• Support administrative duties, including payment processing, incentive fulfillment, event logistics, and record management.

Requirements:

• Bachelor's Degree in Business Administration, Marketing, Finance, Data Analytics, or related disciplines.
• Minimum 6-8 years of relevant experience in agency development, sales management, incentives, campaigns, agency operations, business analytics, or related fields.
• Experience in insurance, financial services, or agency distribution environments is preferred.

Preferred skills:

• Strong knowledge of MDRT programs, sales contests, recognition platforms, and advisor development initiatives.
• Solid campaigns and contests management with stakeholder management capabilities.
• Strong business acumen and commercial mindset.
• Excellent presentation, communication, and influencing skills.
• Strong analytical and problem-solving skills with the ability to translate business data into actionable insights.
• Proficiency in Excel, PowerPoint, and data visualization tools.
• Ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Self-motivated, detail-oriented, and results-driven.
• Strong teamwork and leadership potential.

XML job scraping automation by YubHub