Imagine working in an environment where your growth is a priority. At Sullivan Super Service, we don't just offer jobs; we offer a pathway to success, fulfillment, and extraordinary opportunities. We place an emphasis on providing exceptional training and development programs, ensuring you have the tools and knowledge to excel. Your dedication and hard work are not just noticed, but celebrated and rewarded, giving you the recognition you deserve. At Sullivan Super Service, we nurture your skills and provide the support you need to reach your full potential.

Are you looking for cross-training in other trades? We provide it! Great pay that rewards you for your success? We have that too! Top-tier benefits for you and your family at an affordable cost? You got it! Apply today!

Pay: $30 - $40/hr plus bonuses and spiffs

In exchange for your skillset and commitment, we offer: Steady year-round work Fully stocked Vehicles, Gas Card, Cell phone, and Tablet Weekly Pay On-going training and development opportunities to help you reach your goals and advance your career 401(k) with Company Match Program High Quality, Affordable Medical, Dental, and Vision Insurance Health Savings Account with company contributions Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance Paid Holidays Paid Time Off (PTO) starting Day 1! Parental Leave Special deals/Discounts on a variety of services and entertainment Tool account Safety shoe reimbursement Family & friends discounts on services Yearly Performance Reviews

In this role, you'll be responsible for: Providing clear explanations and educating customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintaining customer satisfaction rate through post-service surveys and feedback. Striving to exceed customer expectations and resolve any concerns promptly. Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment, recommending appropriate solutions and discussing options with customers. Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. Responding to service requests within the defined time frame. Timely response ensures customer comfort and builds trust. Completing annual maintenance of heating and air conditioning systems. Participating as a member of our on-call rotation schedule for emergency service requests. Identifying options for additional services, products, or maintenance plans. Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs. Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.

Additional Duties as Assigned

We're seeking candidates that possess: HVAC Service experience in a residential capacity. EPA Certification Service Titan experience is a plus! Ability to prioritize tasks and communicate with customers. Demonstrated excellent communication, conflict resolution, and interpersonal skills. Demonstrated ability to work as an effective team member and pitch in as needed. Computer skills and use of electronic devices for scheduling, invoice creation, and communication to staff and customers required. Ability to work on a ladder. Ability to lift 50 pounds. High School diploma or GED Current and unrestricted driver's license. Professional set of tools. Physical ability to perform all requirements associated with this position.

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As an HVAC Installer, you will install HVAC-related equipment according to manufacturer's specifications, design and fabricate ducts and duct fittings, receive and verify equipment and materials, and maintain high levels of customer service and satisfaction.

We offer industry-leading compensation ($20-30 per hour), optional on-call rotation, new clean fully stocked trucks, comprehensive health benefits, paid time off starting day 1, 401(k) plan with company match, parental leave, and training and development opportunities through our Service Professionals Academy and Resource Center (SPARC).

Responsibilities:

• Install HVAC-related equipment according to manufacturer's specifications
• Design, fabricate, and install ducts and duct fittings
• Receive, verify, and load equipment and materials
• Demonstrate effective working relationships with co-workers and superiors
• Complete paperwork for each job
• Maintain cleanliness of assigned company vehicle
• Provide high levels of customer service and satisfaction

Requirements:

• 3-5+ years of HVAC installation experience
• High school diploma or equivalent
• Ability to be flexible in work schedule
• Knowledge of safety rules and requirements
• Strong attention to detail
• Ability to work independently and as part of a team
• Excellent customer service skills
• Clean driving record
• Knowledge of HVAC systems

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We're looking for motivated, hardworking individuals who want to build a long-term career in residential HVAC. As an HVAC apprentice, you will assist lead technicians with residential service, maintenance, and equipment installations. You will learn how to diagnose, troubleshoot, and repair heating and cooling systems, and help install furnaces, air conditioners, heat pumps, thermostats, and indoor air quality equipment.

Responsibilities:

• Assist Lead HVAC Technicians with residential service, maintenance, and equipment installations.
• Learn how to diagnose, troubleshoot, and repair heating and cooling systems.
• Help install furnaces, air conditioners, heat pumps, thermostats, and indoor air quality equipment.
• Safely use tools, equipment, and materials while following company safety standards.
• Maintain a clean and organized work area and service vehicle.
• Deliver outstanding customer service and represent Sullivan Super Service professionally in customers' homes.
• Continue developing your technical knowledge through hands-on training and mentorship.

Requirements:

• Mechanical aptitude and a strong desire to learn the HVAC trade.
• Positive attitude with a strong work ethic.
• Dependable, punctual, and coachable.
• Excellent customer service and communication skills.
• Ability to lift 50+ pounds and work in attics, crawl spaces, and outdoor conditions.
• Valid driver's license with a clean driving record.
• EPA Certification is a plus but not required.

Benefits:

• Competitive hourly pay
• Overtime opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Company-provided training and ongoing development
• Career advancement opportunities
• Supportive team environment
• Stable, year-round work

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Why You'll Love Working Here

• Earn $60,000-$100,000+ annually with performance incentives
• Clean, fully stocked take-home truck
• Fully stocked warehouse and dedicated parts runners
• Affordable medical, dental, and vision insurance
• Paid Time Off
• 401(k) with company match
• Ongoing paid training and career development
• Year-round work with a company that's been serving Pittsburgh for over 60 years
• Supportive leadership and a team that has your back

What You'll Do

• Diagnose plumbing issues and provide homeowners with repair and replacement options
• Perform residential plumbing service, repairs, and installations
• Repair or replace water lines, drain lines, sewer lines, faucets, fixtures, toilets, disposals, and water heaters
• Locate and repair leaks and other plumbing system issues
• Install and maintain water supply, drainage, and DWV systems
• Read blueprints and plan plumbing layouts when needed
• Complete high-quality work while maintaining a clean and safe job site
• Deliver exceptional customer service on every call
• Build trust with customers by educating them on repair and replacement options

What We're Looking For

• 3-5+ years of residential service plumbing experience
• Journeyman Plumbing License preferred
• ServiceTitan experience is a plus
• Strong diagnostic and troubleshooting skills
• Experience with water heaters, fixtures, drain systems, water lines, and sewer repairs
• Ability to present repair options and build value with homeowners
• Excellent communication and customer service skills
• Valid driver's license with a clean driving record
• Ability to lift 50+ pounds and work in crawl spaces, attics, and other confined areas

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As a Drain & Sewer Camera/Jetter Technician, you will play an important role in diagnosing and resolving residential drain and sewer issues. You'll utilize sewer camera and hydro-jetting equipment to inspect lines, identify problems, clear blockages, and provide accurate information to our sales and service teams.

Top Technicians can earn upwards of $95,000 annually, including weekly bonuses and spiffs! We offer exceptional training and development programs, giving you the tools and knowledge you need to excel in your trade and advance your career.

We provide cross-training opportunities in other trades, great pay that rewards you for your success, and top-tier benefits for you and your family at an affordable cost.

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Top Technicians can earn up to $95,000 per year, including weekly bonuses and spiffs. The salary range for this position is $18-$30 per hour.

Responsibilities:

• Perform trenchless drain lining (CIPP) to repair damaged sewer and drain lines without excavation.
• Operate sewer inspection cameras to diagnose drain and sewer line issues.
• Use hydro jetting equipment to clear obstructions from residential drain systems.
• Interpret camera inspection findings and recommend repair or maintenance solutions.
• Maintain and safely operate specialized drain cleaning equipment.
• Ensure compliance with company safety standards and local codes.
• Document inspection findings and customer recommendations.
• Present repair and replacement options to customers.
• Maintain accurate records of work performed.
• Collaborate with customers to educate them on preventive maintenance.
• Follow safety protocols and company procedures.

Requirements:

• At least 3 years of professional experience in drain work.
• Experience with full drain replacement and sewer lining is highly preferred.
• Proficiency in using diagnostic tools and equipment.
• Strong communication skills.
• Familiarity with ServiceTitan or similar software is a plus.
• Valid driver's license and clean driving record.

Benefits:

• Industry-leading compensation.
• Optional on-call rotation.
• New, clean, fully-stocked truck.
• Comprehensive health benefits.
• Paid time off starting day 1.
• 401(k) plan with company match.
• Parental leave.
• Training and development opportunities.
• Yearly performance reviews.

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Responsibilities and tasks will include:

• Providing excellent customer service
• Dispatching and coordinating services
• Working in an onsite environment

We offer:

• Competitive benefits
• Industry-leading training
• Encouraging work environment
• Salary: USD 15-20 per hour

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