Key responsibilities include:

• Oversight and contribution to credit strategy design for third-party asset credit portfolios
• Detailed portfolio monitoring to proactively highlight areas of marginal risk and/or concern
• Taking a lead role in supporting changes to subsidiary credit policies and strategies
• Identifying, monitoring, and highlighting emerging risks related to credit risk on the Bank's third-party asset portfolios
• Acting as a subject matter expert on credit risk across the full product lifecycle, particularly in relation to retail mortgages
• Building strong stakeholder relationships, both with internal and key external contacts

Requirements include:

• Substantial experience in a risk or credit function within an FCA-regulated company, ideally including retail mortgages
• Proven track record in the design, creation, implementation, and enhancement of credit strategy across the lifecycle
• Experience working alongside or within data functions
• Familiarity with regulations and lending standards applicable to lending in the UK
• Excellent influencing, interpersonal, and communication skills
• Excellent attention to detail and an ability to identify trends, issues, or opportunities from information to hand (both qualitative and quantitative)
• Highly numerate, with a relevant degree and excellent analytical skills
• Coding experience would be beneficial but not essential (SQL, Python, etc.)
• Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment

Benefits include:

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company-enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care
• Partner benefits include discounts with Waitrose, Mr&Mrs Smith, and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

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The Vulnerability Manager will help present this information in a simple digestible format, and coordinate remediation and mitigation efforts with teams across remote and office locations. There will be opportunities to guide continual improvement of the vulnerability management process.

As the leader of the vulnerability management team, your responsibilities will include:

Assessing and investigating emerging vulnerabilities, drawing from threat intelligence sources and internal software and infrastructure scans, providing comprehensive guidance based on findings. Collaborating with relevant technology teams, including security, engineering, workplace technology, data, and infrastructure, to ensure the timely resolution of identified issues. Tracking and reporting on the progress of mitigation efforts and resolutions to pertinent audiences. Overseeing the vulnerability management and policy compliance lifecycle, which encompasses scanning, prioritisation, reporting, and remediation governance. Promote vulnerability management standards, procedures & guidelines, and best practices outside the security functions Identify trends and themes in issues which occur and work collaboratively with wider teams to develop process and procedure improvements Conducting hands on vulnerability analysis across infrastructure, cloud environments, and applications. Ensuring compliance with internal security policies and regulatory requirements. Providing reporting, key performance indicators (KPIs), and executive visibility on the organisation's vulnerability posture. Supporting audits, risk assessments, and responses to emerging vulnerabilities. Active involvement in internal and external audits, along with experience in managing audit relationships.

Requirements: Proven experience in a similar leadership role, guiding and motivating a team of subject matter experts. Strong understanding of Common Vulnerabilities and Exposures (CVE), Common Vulnerability Scoring System (CVSS), threat intelligence, and remediation workflows. Knowledge of common vulnerabilities, attack vectors, and mitigation techniques. Familiarity with application development platforms. Excellent written and verbal communication skills for effective collaboration with cross functional teams and stakeholders. Ability to understand the larger context while effectively managing complex details. Willingness and capability to learn new technologies and adapt to evolving security landscapes. Practical experience in the following fields of vulnerability management: Endpoint Vulnerability Scanning Vulnerability Intelligence Application Security (AppSec) Vulnerability Management Vulnerability Management for cloud native workloads Desirable technical knowledge includes: Cloud services (AWS, GCP) Containers MacOS and Windows environments Data analysis and SQL

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You will also support security controls assessment, and accreditation, e.g. ISO/IEC 27001, manage the input to the Information Security Risk Register and ensure coherence with the Bank's Risk Management framework, and act as point of contact for the second, third line of defense and other stakeholders (e.g. Legal, Regulatory Affairs) and coordinate audit and request response.

In addition, you will manage the creation of Board, committees and regulatory engagement meeting material and communication, establish a framework and manage the Information Security reporting capability incl. regular revision of Key Risk and Performance Indicators, and support the CISO in the yearly Information Security strategy review and roadmap definition.

You will also manage the Information Security related budget, and have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure.

You will have an understanding of best practice within Information Security and risk management including standards such as ISO/IEC 27001, NIST, Cyber Essentials and COBIT, and an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, DORA, Freedom of Information Act, PCI DSS.

You will also have previous experience in leading, developing and motivating a team, and an understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats.

You will have a good knowledge of security technologies and wider business solutions including Identity and access management, security monitoring, and data security technologies, and a good understanding of financial services and awareness of broader requirements.

You will share knowledge and provide guidance on internal bank first line related processes, and take responsibility and do the right thing for customers, colleagues and partners.

It would be great if you have one or more of the following qualifications, but it's not essential; Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Information Systems Auditor.

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As the lead for this function, you will oversee the accurate coding, approval, and posting of invoices and expense claims, ensuring that all financial data is captured correctly at the source. A critical focus of this role is maintaining high-standard vendor relationships by ensuring prompt payments and managing regulatory reporting related to payment practices.

Key responsibilities include:

• Maintaining the high standard of the team’s output while driving change to increase efficiencies through system developments and automation.

• Overseeing the accurate coding, approval, and posting of high-volume invoices and expense claims.

• Managing regulatory reporting related to payment practices.

• Maintaining high-standard vendor relationships by ensuring prompt payments.

• Taking full ownership of the company's Payment Practices reporting obligations, ensuring accurate and timely submissions every six months.

• Working closely with the wider Management Reporting team to assist with month-end accruals and support audit inquiries, ensuring the AP function aligns perfectly with broader group reporting timelines.

Requirements:

• A minimum of 5 years of experience in an Accounts Payable role.

• Ability to oversee the accurate coding, approval, and posting of high-volume invoices and expense claims.

• Strong understanding of risk management within an Accounts Payable context.

• Experience of driving and implementing system changes.

• Must be comfortable using Microsoft Excel / Google Sheets.

• Experience of managing a team is preferable.

• Prior experience of using Netsuite is also a plus.

Benefits:

• 25 days holiday (plus take your public holiday allowance whenever works best for you).

• An extra day’s holiday for your birthday.

• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.

• 16 hours paid volunteering time a year.

• Salary sacrifice, company enhanced pension scheme.

• Life insurance at 4x your salary.

• Private Medical Insurance with VitalityHealth including mental health support and cancer care.

Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.

Generous family-friendly policies.

Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.

Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships.

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The main focus of this role will be supporting leaders with complex casework. Your work will include:

Providing end-to-end support to managers on employee relations issues, including employee grievances, investigations, disciplinary matters, whistleblowing and complex performance and absence management. Advising on the interplay with the FCA's Conduct Rules and Senior Manager & Certification Regime. Provide employee relations support on organisational change programmes. Proactively identify areas for improvement within the function, and support with embedding best practice ways of working. Act as an escalation point for People Partners and People Advisors on complex ER matters. Supporting the wider team in the delivery of the ER strategy. Assisting in the development of the governance framework, working closely with the Compliance, Legal and Reward teams, in relation to employee conduct issues. Assisting with selected policy drafting and review in light of any employment law and/or regulatory changes. Supporting the design and delivery of Employee Relations training to the business and the wider People team. Support with ensuring accurate reporting of Employee Relations data to allow for the production of robust ER analytics, including trend analysis and insights.

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You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient, with an effective control framework throughout the project lifecycle.

Responsibilities:

• Project Leadership & SME Ownership: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live. Collaborate with stakeholders across Treasury and Finance.
• End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity.
• System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS.
• Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades.

Process Engineering & Technology Integration:

• Technical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle.
• Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors.
• Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards.
• Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations.

Stakeholder Management & Culture:

• Communication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers.
• Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes.

Requirements:

• Treasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment.
• Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews.
• UAT: Vast experience building complex testing scripts and managing test execution phases.

Key Performance Indicators (KPIs):

• Project Delivery: Successful, on-time delivery of system upgrades with no business disruption.
• Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates.
• Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits.

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Whether it's early life, retention, or re-engagement, your expertise will be required to meticulously analyse customer behavioural data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, and you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers.

We are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely, and help them be good with money.

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Your goal is to move Starling out of the banking category and into the heart of culture. You will treat content as our primary engine for growth, enabling and celebrating our audiences to show the world what it truly means to be good with money.

Key Responsibilities:

• Strategic Oversight & Channel Ownership: You will own the overarching strategy for Starling’s social presence. This means defining the specific role of each channel (from TikTok to LinkedIn), establishing how the brand shows up authentically on each, and ensuring a cohesive visual and tonal "umbrella" across our entire digital footprint.

• Own Content output: Move beyond ad-hoc posting to build and scale "Content Franchises" and solid talent and creator strategy in consistent, high-value formats across TikTok, YouTube, and LinkedIn that helps achieve our objectives along the funnel.

• Optimise for GEO & AI Discoverability: Future-proof our presence. You’ll ensure Starling content is structured to win in Generative Engine Optimisation (GEO), making us the primary source for AI-driven financial queries and social search.

• Community Architecture: Shift from "managing comments" to "building communities." You will identify and empower Starling advocates within Reddit, Discord, and niche financial circles.

• Lead & Inspire: Mentor a high-octane team of creators and platform specialists, fostering an environment where "social-first" is the default setting.

• Cultural Reactivity: Be the pulse of the brand. You’ll lead on proactive influencer partnerships and high-speed reactive content that inserts Starling into the cultural conversation with wit, empathy, and flair.

• Cross-Functional Synergy: Work alongside Product, Brand, and Data teams to ensure our social strategy isn't a silo, but a feedback loop that informs how we build features and talk to our customers.

• Paid social extensions: Collaborate with growth team to adapt and scale organic social assets into high performing assets on paid social.

• Cross-functional collaboration: Work with our customer service team, product marketing and corporate affairs to spot opportunities and react to conversations with proactive cut-through ideas.

Requirements:

• Modern Track Record: Proven experience leading social teams in a high-growth, "community-first" environment. You know how to scale a brand without losing its soul.

• Audience understanding: Ability to understand audience's needs and interest to create content they will want to watch and engage with and find talent and creators that fits with their lifestyle - aligned with our tone of voice and brand narrative.

• Algorithm & AI Literacy: A deep, intuitive understanding of platform algorithms, GEO, and how LLMs (Large Language Models) categorize and surface brand content.

• Creative Intuition: The ability to brief and "greenlight" content that feels native to the platform, not like a repurposed TV ad. You will be able to push how a brand behaves on social beyond memes and reactive trends expectations.

• Risk and compliance: Appetite to learn and accountability to tackle risk to avoid financial promotions that could damage the brand. Ability to operate at speed to ensure the right approvals and audit trails are honoured.

• Data-Driven Rigor: Expert-level use of Sprout, native analytics, and social listening tools to prove ROI and pivot strategy in real-time.

• Niche Navigator: Experience in identifying and accessing fragmented audiences,knowing that "the mass market" is now actually a collection of thousands of specific niches.

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As a Lead Analyst - Model Validation, you will be responsible for:

Validating different types of models used across Starling, such as IFRS 9, Forecasting, Operational Risk, AI/ML models. Producing validation reports whilst engaging with the model developers and model owners to ensure the validation findings are understood and can be addressed within the agreed timelines. Producing committee papers and presenting at committees. Presenting high-level validation findings to Senior leadership. Engaging and forming close relationships with the key stakeholders to enable good model risk management practices throughout the model lifecycle.

Requirements Graduate level education preferable, ideally in a numerical degree (or an equivalent work experience); Experience in model validation or model development, ideally across different model types. Knowledge of the AI models would be a bonus. Expert in the use of analytical tools such as Python/R/SQL/SAS and spreadsheets. Ability to articulate findings from analysis in a succinct and clear way that is suitable for the target audience. Organised, flexible and adaptable, with the ability to switch between tasks seamlessly. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Good knowledge of regulatory and risk management guidelines, such as EBA guidelines, CRR and PRA rules would be a bonus.

Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

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We like to spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We're always working closely and collaboratively with our product teams and clients to solve problems, build new products and improve existing ones.

As a Senior Product Designer, you'll be able to own the design of products and features, working closely with the rest of the Engine team to design the product, and then staying closely involved as our engineering team builds, helping make sure the outcome is as good as possible.

The Engine team works with clients around the world. Some of the interesting challenges will be balancing the needs of both clients and their customers, creating journeys that work in multiple regions.

Responsibilities:

• Lead design work across multiple product areas, solving complex, ambiguous problems with product owners and tech leads.
• Anticipating and pre-empting unintended consequences and risks
• Own the entire product design lifecycle, from discovery through to delivery, ensuring your work directly impacts the domains goals and desired outcomes
• Design the visual and functional experience of our mobile SDKs for your product domains.
• Adopt and develop our multi-brand design system to ensure a consistent user experience and unrivaled client configuration
• Contribute to our ways-of-working, suggesting improvements and simplifications to team processes
• Ensure our products are designed and documented to a standard that enables rapid adoption and meaningful configuration by our clients
• Champion design, both internally and externally, demonstrating how best-in-class design can transform banking

Requirements:

• 5+ years experience as a UX / Product Designer working with design systems, tools, and research platforms (Figma, User Testing etc)
• Lots of examples of designing thoughtful, accessible experiences for customers, driving inclusive and accessible design that demonstrates tangible impact for customers and businesses
• Accomplished visual design quality
• Able to push and evolve our design language to the next level
• Experience planning and running various research methods to test and evaluate our ideas
• Proactively communicates complex design decisions and strategies persuasively to all audiences and stakeholders.
• Anticipates and challenges design decisions that conflict with principles or user safety.

Nice to have:

• Experience in a Product Design role for a FinTech or Software Startup / Scaleup
• Ideally with mobile design experience
• Experience navigating and resolving conflicting requirements between end-users and enterprise clients, making pragmatic design trade-offs that satisfy both user needs and business viability
• Practical experience driving adoption, alignment, and maturity of a design system
• Extending the system beyond Figma and UI components.
• Strong visual craft (illustration, iconography, motion etc), with a desire to define visual standards that help the wider design team maintain standards
• Experience leading internal 'communities of practice' to improve a specific area of design maturity (e.g. research, accessibility, or design systems)
• Bachelor's degree in Design, HCI, or related field (or equivalent professional experience)

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The main focus of this role will be supporting leaders with complex casework. Your work will include:

• Providing end-to-end support to managers on employee relations issues, including employee grievances, investigations, disciplinary matters, whistleblowing and complex performance and absence management.
• Advising on the interplay with the FCA's Conduct Rules and Senior Manager & Certification Regime.
• Provide employee relations support on organisational change programmes.
• Proactively identify areas for improvement within the function, and support with embedding best practice ways of working.
• Act as an escalation point for People Partners and People Advisors on complex ER matters.
• Supporting the wider team in the delivery of the ER strategy.
• Assisting in the development of the governance framework, working closely with the Compliance, Legal and Reward teams, in relation to employee conduct issues.
• Assisting with selected policy drafting and review in light of any employment law and/or regulatory changes.
• Supporting the design and delivery of Employee Relations training to the business and the wider People team.
• Support with ensuring accurate reporting of Employee Relations data to allow for the production of robust ER analytics, including trend analysis and insights.

Requirements:

• 4+ years of experience as an employee relations specialist, managing complex cases in either a HR or legal team, or as a lawyer with employment law and ER experience.
• Experience supporting organisational change and transformation programmes.
• Very strong understanding of UK employment law.
• Experience in the financial services sector is desirable.
• Experience or awareness of handling regulatory issues in the context of the SMCR, conduct, and remuneration matters.
• Capable of working in a fast-paced environment and keen to grow and develop within the organisation.

Benefits:

• Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers.
• Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team.
• Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.
• A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.
• Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:

• Company-enhanced salary sacrifice pension scheme (7% employer contribution)
• Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Life Insurance at 4x your salary.
• 16 hours of paid volunteering time a year.
• Ability to buy or sell annual leave.
• Generous family-friendly policies.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• Incentivised refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

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Our five core values – Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness – are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.

The Mid Term Planning and Forecasting Analyst will be responsible for developing and maintaining resource plans and forecasts across Operations, focused on a long term view. This role will ensure that the organisation has the right plans to enable decision making to meet current and future business needs.

Key responsibilities include:

• Converting long term forecasts into mid term resource plans that take account of intraday and intra month profiles and emerging trends.
• Continuously monitoring actual versus forecasted volumes, to understand trends and ensure appropriate recommendations for future forecasts.
• Maintaining a robust supply plan, monitoring impacts on capacity and making recommendations which improve capacity and demand alignment.
• Ensuring forecasts are updated within the workforce management system.
• Providing adhoc impact assessments for emerging activities.
• Working closely with the wider planning team to ensure plans are effectively handed off for execution and key metrics are aligned.

Requirements include:

• Excellent communication skills with the ability to present planning outputs to a range of stakeholders to gain buy-in.
• Ability to balance workload and prioritise effectively.
• Ability to build strong relationships with Change, Marketing & Finance teams.
• Continuous improvement mindset, driving your own personal development.

Essential skills and experience include:

• Strong analytical skills, attention to detail, and problem-solving skills.
• Excellent understanding of demand planning methodologies and demand drivers.
• Strong data fluency and ability to work with data science and MI teams to shape new datasets.

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The role provides analytical leadership across segmentation, customer treatment monitoring, model development and management, and the identification of customer behaviours, patterns, and trends to inform evidence-based strategy and decision-making.

Key responsibilities include:

Delivering portfolio and strategy performance insights across the CIFD journey, identifying trends, risks, and opportunities to optimise outcomes Monitoring the effectiveness, fairness, and outcomes of customer treatments, including vulnerable customer cohorts, in line with Consumer Duty and FCA expectations Developing and maintaining customer segmentation frameworks to enable differentiated, insight-led CiFD customer strategies Designing, developing, managing, and monitoring analytical and predictive models supporting decision-making across the CiFD journey Identifying customer behaviours, patterns, and macroeconomic trends to inform proactive strategy and treatment enhancements Translating complex analytical outputs into clear, actionable recommendations for senior stakeholders and decision forums Ensuring all analytics and modelling activity complies with data governance, model risk management, and regulatory requirements

Requirements include:

Strong experience in data, analytics, or modelling within Collections, Recoveries, Credit Risk, or Financial Assistance in a UK retail banking environment Proven experience delivering portfolio and strategy insights using large, complex datasets Experience developing and managing analytical or predictive models Strong understanding of pre-arrears, customer arrears, forbearance, default, and recovery processes Ability to translate complex analysis into clear, actionable insight for senior stakeholders Strong stakeholder management and communication skills Knowledge of FCA regulatory expectations relating to Collections & Recoveries and Consumer Duty Experience with segmentation design and behavioural analytics Exposure to vulnerability analytics or outcomes testing Familiarity with Model Risk Management frameworks

Benefits include:

Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including company-enhanced salary sacrifice pension scheme, private medical insurance, 25 days holiday, life insurance, and more

Our Commitment to Equality: Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.

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As Starling accelerates its growth both in the UK and internationally, we are seeking a strategic Director of Reward to lead our Compensation, Benefits, and Recognition agenda. This pivotal role will ensure our reward strategies attract, retain, and motivate the right talent while maintaining full regulatory compliance.

You will partner with senior leaders across the business to design and implement a cohesive total reward framework that supports our ambitious growth plans, reinforces our culture, and drives high performance. This role is critical in positioning the Group as an employer of choice globally - delivering innovative and scalable solutions across pay, benefits, and recognition that meet the needs of our diverse workforce.

Define and execute reward strategy:

• Lead the design and implementation of the Group’s total reward framework, aligned with business strategy and growth ambitions.
• Ensure regulatory compliance: Own governance of all reward programmes, ensuring compliance with UK regulations (FCA/PRA) and readiness for international expansion.
• Drive employee engagement: Develop innovative recognition and incentive initiatives that reinforce company values, celebrate performance, and motivate teams.
• Enable international scalability: Prepare reward programmes to be adaptable across geographies, balancing global consistency with local market requirements.
• Measure and evaluate impact: Track and report on the effectiveness of reward programmes, including engagement, participation, retention, and performance outcomes, using data-driven insights to continuously improve offerings.
• Provide insight and data-driven recommendations: Use analytics, benchmarking, and market trends to inform reward decisions and continuously improve programmes.

Requirements

• Proven experience designing and delivering total reward strategies, ideally in a regulated organisation in financial services.
• Demonstrable knowledge of UK reward legislation and regulatory frameworks, with exposure to international markets a plus.
• Strong commercial acumen and understanding of how reward drives business performance.
• Strong strategic thinking and problem-solving skills, with the ability to balance competitive reward with cost and regulatory compliance.
• Excellent analytical and modelling skills to evaluate financial impacts of reward decisions.
• Exceptional communication skills, able to clearly articulate reward philosophy and programmes to business leaders and employees.
• Proven ability to influence senior stakeholders and implement initiatives at scale.
• Experience leading change initiatives

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Key responsibilities include:

• Providing analysis and actionable insights that drive and improve business decisions.
• Identifying opportunities to optimise business strategies and processes through data-driven insights.
• Collaborating with all stakeholders to implement process improvements and monitor the impact.
• Working closely with operational teams to understand their information needs and provide tailored insights.
• Building effective relationships with stakeholders to ensure collaboration and effective prioritisation.

Requirements include strong reporting and analytical skills, experience in data analysis, statistical methods, and data visualisation tools, and proficiency in data analysis tools such as SQL, Python, or R.

Benefits include a competitive salary, comprehensive benefits package, and opportunities for growth and development.

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Responsibilities will include: Managing a caseload of sensitive internal investigations, investigating potential wrongdoing; Supporting with evidence gathering, including interviews as appropriate; Liaising with senior stakeholders across the business on sensitive matters; Contribute to the development of controls, training, policies and risk assessments; Actively monitor for anomalies through data-driven alerts; Liaising with Law Enforcement and Intelligence partners regarding criminality or threats to the security of the Bank and staff; Attend court as a signatory or witness, on behalf of the business - for both economic crime or employment matters; Support the Protective Security team with the management of the banks internal crisis management and communications platform;

Requirements include: demonstrable awareness of insider risk and security best-practice (NPSA); experience working in an investigative capacity - within financial services or law enforcement, highly beneficial; experience in evidence-gathering and interviewing within law enforcement or financial services, highly beneficial; previous experience in drafting witness statements desirable, but not essential; previous experience in employment tribunals or court attendance, desirable - but not essential; previous experience in drafting policies, procedures or training content within financial services, beneficial, but not essential;

Benefits include: 25 days holiday (plus take your public holiday allowance whenever works best for you); An extra day’s holiday for your birthday; Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off; 16 hours paid volunteering time a year; Salary sacrifice, company enhanced pension scheme; Life insurance at 4x your salary & group income protection; Private Medical Insurance with VitalityHealth including mental health support and cancer care.

About us: We're an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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Responsibilities: Scoping and performing mobile, web application, cloud, and infrastructure penetration tests. Collaborating with engineering teams to facilitate secure development, including reviewing and analysing proposed technical solutions to identify appropriate security controls, conducting code reviews of features and critical security components, and performing in-depth practical security testing. Advising on the remediation of security issues and identifying solutions to address root causes. Automating security testing and developing internal tooling to achieve continuous assurance. Identifying and implementing improvements to the team's internal processes and procedures. Mentoring less-experienced team members, leading by example in technical assessments, and promoting a collaborative approach to security across Starling.

Requirements: 5+ years technical information security experience. Experience in mobile, web application, cloud, and infrastructure penetration testing. Technical knowledge in mobile security (iOS and Android), web application security, networking and associated protocols, cloud security (AWS and GCP), containers and Kubernetes. Penetration testing qualifications (e.g. CREST Certified Tester, OSCP) or equivalent industry experience. Excellent verbal and written communication skills.

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Your main responsibilities will be:

• Managing and coordinating multiple projects simultaneously
• Identifying and mitigating risks and issues
• Collaborating with cross-functional teams to ensure successful project delivery
• Developing and maintaining project plans, timelines, and budgets

To be successful in this role, you will need excellent written and verbal communication skills, experience managing technology projects end-to-end, and the ability to adapt to changing priorities. You should also be able to work independently and manage ambiguity, and have strong interpersonal skills to solve problems creatively.

In return, we offer a competitive salary, 25 days' holiday, and a range of benefits including private medical insurance, life insurance, and a company pension scheme.

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Key Responsibilities:

• Engineer Secure Foundations: You will lead the design and implementation of critical security services, with a heavy focus on building robust Identity and Access Management (IAM) systems and automated, API-driven certificate management workflows.
• Security-as-Code & Scalability: Leveraging a software-first philosophy, you will develop and maintain high-quality, scalable security tooling and middleware within ECS and Kubernetes environments, ensuring security logic is integrated directly into the deployment pipeline.
• Collaborative Code Ownership: You will serve as a technical authority in cross-functional code reviews, acting as an engineering peer who helps teams bake security into their services from the first line of code to the final pull request.
• Proactive System Hardening: You will stay ahead of the evolving threat landscape by treating security as a continuous engineering challenge,proactively identifying vulnerabilities and architecting technical solutions to fortify our global ecosystem.

Professional Requirements:

• Demonstrated ability to architect secure, distributed systems with a focus on programmatic IAM and automated, API-driven PKI management.
• Extensive experience with Infrastructure as Code (IaC) in Terraform and a deep commitment to writing clean, maintainable, and production-grade code,ideally in Golang.
• A test-first mentality toward security, with experience building unit and integration tests into CI/CD pipelines to ensure that security guardrails are as reliable as the features they protect.
• A strong conceptual grasp of cryptographic primitives and hands-on experience securing containerized workloads and service meshes within ECS and Kubernetes.
• A track record of taking end-to-end ownership of complex technical projects, from initial design docs and RFCs through to deployment and observability.
• A belief that if it isn't tested, it's broken, and a drive to proactively identify and fix vulnerabilities by treating security as a continuous engineering challenge.

Our Team Philosophy: The Security Engineering team is a diverse and dynamic group passionate about building secure and resilient systems. We're enthusiastic about security, but we're not about rigid, one-size-fits-all controls. We believe in striking a balance between protecting our systems and empowering our developers to build and innovate.

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Our mobile app is built using Swift and follows the MVVM-C architecture. We use a range of frameworks and tools, including RxSwift, SnapKit, Realm, and Sourcery. We are looking for someone who is experienced in iOS development and has a strong understanding of software design principles.

As a senior engineer, you will be expected to take ownership of your work and make decisions about the best approach to solving problems. You will also be expected to mentor and guide junior engineers and contribute to the growth and development of our team.

We offer a competitive salary and a range of benefits, including 25 days' holiday, an extra day's holiday for your birthday, and annual leave increased with length of service. We also offer a salary sacrifice scheme, company-enhanced pension scheme, life insurance, and private medical insurance.

If you're passionate about iOS development and want to work for a company that is changing the face of banking, then we'd love to hear from you.

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As an iOS engineer at Starling, you'll be responsible for building and maintaining our iOS application. This will involve working on new features, fixing bugs, and improving the overall performance of the app. You'll also be working closely with our cross-functional feature teams to ensure that our application meets the needs of our customers.

We're looking for someone who is passionate about building high-quality software and has a strong understanding of iOS development. You should be comfortable working in a fast-paced environment and be able to take ownership of your work. We offer a competitive salary and a range of benefits, including 25 days' holiday and an extra day's holiday for your birthday.

If you're interested in joining our team, please submit your application. We look forward to hearing from you!

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This is a rare opportunity to build something from the ground up. As Engine's inaugural Senior Technical Account Manager for Canada, you'll lead our entry into one of North America's most sophisticated and tightly regulated financial markets, anchored by a strategic partnership with a major Canadian financial institution.

As a Senior Technical Account Manager, you'll serve as the primary executive-level technical advisor for our Canadian launch client, a well-known digital challenger bank backed by one of the Big Six. You'll cultivate a relationship that will define Engine's regional credibility for years to come.

Your responsibilities will include:

• Driving the end-to-end technical success strategy for our Canadian launch client, with a clear focus on platform adoption, client satisfaction, and measurable business outcomes aligned to their Canadian market entry goals.
• Owning and localising Engine's global TAM playbook for the Canadian market, adapting frameworks, success metrics, and engagement models to reflect the regulatory and cultural context of Canadian financial services.
• Developing and executing joint success plans with the client, identifying and prioritising technical initiatives that accelerate their core use cases and long-term platform value.
• Leading Monthly and Quarterly Business Reviews (MBRs/QBRs), presenting strategic insights on platform performance, feature adoption, and forward-looking value realisation to VP and C-Suite stakeholders.
• Building and sustaining trusted advisory relationships at the executive level, translating complex platform capabilities into clear business value for Canadian market operations, and ensuring Engine is seen as a strategic partner, not a vendor.

You'll also be responsible for:

• Owning the end-to-end Major Incident lifecycle for the Canadian client, driving cross-functional resolution with urgency, clear communication, and accountability across internal and client teams.
• Leading proactive Problem Management initiatives to identify systemic risks, address root causes, and reduce the frequency and impact of incidents over time.
• Serving as the Canadian client's primary escalation point for technical issues, maintaining composure and credibility under pressure in an environment where platform reliability directly affects financial operations.

As a member of our global TAM community, you'll participate in a collaborative on-call rotation, working alongside TAMs in the UK and Australia to ensure our global client base always has access to expert support.

Requirements:

• 5+ years of progressive experience in Technical Account Management, Strategic Customer Success, or a comparable client-facing role.
• A demonstrated track record managing top-tier enterprise accounts or leading foundational client relationships in a new market or region.
• Proven ability to localise and execute a global strategy or methodology within a distinct regional context, adapting rather than replicating.
• Fluency with cloud-based SaaS platforms and APIs, with the ability to troubleshoot and resolve complex technical issues independently and with credibility.
• Executive presence: proven effectiveness building relationships with and influencing the technical strategy of C-level and VP-level stakeholders.
• Outstanding written and verbal communication skills, with a track record of translating complex technical concepts for non-technical executive audiences, confidently and concisely.

Highly desirable:

• Direct experience working in, or supporting clients operating in, the Canadian financial services market.
• Familiarity with Canadian financial regulatory frameworks, including OSFI guidelines, FINTRAC reporting obligations, and relevant provincial regulatory requirements.
• Experience as a first-hire or market-entry employee, with a track record of building and scaling high-performing teams.

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