Key responsibilities include:

• Strategic analysis and modelling: building a suite of logistics reports to better support ‘business as usual’ and inform decision-making
• Modelling the cost and service impact of pricing changes, service propositions, and expansion options
• Quantifying the operational and cost impact of distribution changes, such as tariffs, compliance, and product data requirements
• Commercial control: delivering cost-to-serve by market and by channel
• Leading invoice audits against contracted rates across regions
• Identifying and sizing cost-saving opportunities, and tracking savings delivered
• Partner performance: owning the KPI framework for partners, preparing monthly and quarterly business review packs, and evidencing SLA breaches for escalation
• Capacity planning: tracking warehousing capacity globally to identify risks and opportunities
• Reporting, data, and systems: creating logistics dashboards for the team and senior stakeholders, and acting as the bridge between operations and systems on reporting and systems requirements.

The ideal candidate will have demonstrable experience in logistics analysis, ideally in Retail or eCommerce, advanced Excel skills, including modelling, Power Query, and pivot analysis, and advanced Power BI skills.

Benefits include:

• Annual Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
• Free Counselling Sessions
• Cookhouse & House Tonic: unique food and drink trainings, events, and opportunities to inspire and educate
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance, and much more
• Team Events: from fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Job Data by YubHub.

Reporting to the Buying and Product Development Manager, you will support the team to optimize the performance of the buying and product development functions, to execute design briefs to a high standard whilst maximizing profitability.

Key responsibilities include:

• Overseeing the development critical path and ensuring key calendar milestones are met
• Managing administrative tasks and product lifecycles
• Collaborating with the Soho Home Design team to execute briefs to the highest standard
• Issuing seasonal briefs to suppliers and communicating specifications and deadlines
• Attending design and production meetings and final sample inspections
• Working closely with the Technical team to ensure products meet quality and safety standards
• Assisting with meeting preparations and ad-hoc department tasks
• Leading department trade preparation and presenting in the absence of the Manager
• Driving commercial analysis and compiling competitor analysis reports
• Supporting sub-category ranging and demonstrating awareness of competitors and industry trends

The ideal candidate will have:

• A minimum of 3 years product development and commercial buying experience
• Excellent communication and interpersonal skills
• Experience working with a varied supply base
• Strong organisational and analytical skills
• The ability to work in a fast-paced office environment and adapt to changing priorities

Benefits include:

• Competitive compensation package
• Soho Friends Membership
• 50% off Food & Drink
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• Free Counselling Sessions
• Continuous training and development opportunities

Job Data by YubHub.

Responsibilities:

• Oversee the development critical path, ensuring key calendar milestones are met
• Manage administrative tasks along the critical path and product lifecycle
• Update and maintain the seasonal development tracker
• Collaborate with the Soho Home Design team to execute briefs to a high standard
• Issue seasonal briefs to suppliers, ensuring specifications, price targets, and key deadlines are communicated
• Attend design and production meetings, recording comments and preparing feedback for suppliers
• Work with the Technical team to ensure products meet quality, legal, and safety standards
• Assist with meeting preparations and ad-hoc department tasks
• Lead department trade preparation and present in the absence of the Manager
• Drive commercial analysis of the department to maximise brand sales opportunities
• Compile competitive analysis reports and support sub-category ranging
• Demonstrate awareness of competitors and external industry trends
• Assist with prototype and finalisation meetings, and oversee logistical elements
• Support the successful onboarding of new suppliers
• Proactively manage customer service queries
• Attend trade fairs and travel to factories when required

What We're Looking For:

• Minimum 3 years product development and commercial buying experience
• Excellent communication and interpersonal skills
• Experience working with a varied supply base
• Collaborative, creative problem-solver with organisational skills and attention to detail
• Analytical and results-oriented with a professional demeanour
• Ability to work in a changing environment and adapt to industry trends

Benefits:

• Competitive compensation package
• Soho Friends Membership
• 50% off Food & Drink
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• Paid charity days
• Free Counselling Sessions
• Cookhouse & House Tonic programmes
• Continuous training and development
• Exclusive access to benefits platform

Job Data by YubHub.

Reporting to the Buying and Product Development Manager, you will support the team to optimize the performance of the buying and product development functions, to execute design briefs to a high standard whilst maximizing profitability.

Key responsibilities include:

• Overseeing the development critical path and ensuring key calendar milestones are met
• Managing administrative tasks and product lifecycles with the support of a Buying and Product Development Assistant
• Updating and maintaining the seasonal development tracker
• Collaborating with the Soho Home Design team to ensure briefs are executed to the highest standard
• Issuing seasonal briefs to suppliers and communicating specifications, price targets, and key deadlines
• Attending design and production meetings and final sample inspections
• Working closely with the Technical team to ensure products meet quality, legal, and safety standards
• Assisting with meeting preparations and ad-hoc department tasks
• Leading department trade preparation and presenting in the absence of the Manager
• Driving commercial analysis of the department in collaboration with the Merchandising team
• Compiling competitive analysis reports and demonstrating awareness of competitors and external industry trends

The ideal candidate will have:

• A minimum of 3 years product development and commercial buying experience
• Excellent communication and interpersonal skills
• Experience working with a varied supply base, including domestic, European, and Far East suppliers
• Strong organisational, analytical, and problem-solving skills
• The ability to work in a fast-paced office environment and adapt to changing priorities

Benefits include:

• Competitive compensation package
• Soho Friends Membership
• 50% off Food & Drink
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• Free Counselling Sessions
• Continuous training and development opportunities

Job Data by YubHub.

As a team member, you will be committed to providing professional service to customers and maintaining outstanding product knowledge.

Main Duties

• Deliver exceptional, personalised service to create memorable experiences and build customer loyalty.
• Greet and engage customers warmly, offering attentive and professional support throughout their visit.
• Share confident product knowledge, including materials, styles, and availability in-store and online.
• Suggest suitable alternatives when items are unavailable, ensuring a seamless customer journey.
• Understand individual customer needs and provide tailored recommendations.
• Use strong service skills to drive conversions and support sales goals.
• Contribute to daily and weekly sales targets while keeping customer satisfaction as the top priority.
• Stay aware of best- and slow-selling products to guide recommendations and improve sales.
• Maintain excellent knowledge of the Soho Home brand, products, and seasonal collections.
• Handle customer queries with professionalism or refer to management when needed.
• Keep displays well-stocked and ensure the shop floor meets cleanliness and presentation standards.
• Quickly and efficiently retrieve stock from back-of-house as needed.
• Provide feedback to managers on customer preferences and product performance.

Requirements

• Proven experience in a similar role within a high-end interiors or lifestyle retail store.
• A genuine passion for interiors, design, and home styling, with a confident approach to discussing colours, styles, and trends.
• Professional, confident, and customer-focused, ensuring every interaction reflects the high standards of our brand.
• Creative flair and a natural ability to inspire customers with styling ideas and product recommendations.
• Excellent communication skills – honest, open, and constructive – with both customers and team members.
• Flexible and adaptable, able to respond positively to the evolving needs of the retail environment.
• A true team player, ready to support colleagues and contribute to a positive store culture.
• Experience in furniture and lighting sales is highly advantageous.

Benefits

• Discounts at Soho House globally, as well as Soho Home and Cowshed.
• Soho Friends Membership.
• Enhanced Pension Scheme.
• In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Generous Retail Discount.
• Retail Commission.

Job Data by YubHub.