{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/at/relay/"},"x-facet":{"type":"company","slug":"relay","display":"Relay","count":25},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_889ede5a-ce2"},"title":"Head of Capital","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As a technology-enabled parcel carrier, we deliver parcels from retailers to end customers more efficiently than incumbents. Our mission is to free commerce from friction.</p>\n<p>We are looking for a Head of Capital to run how Relay raises equity and works with its investors. The next round is planned for Q2/Q3 2027, and it will be won on evidence. You will be the person who makes it a system, building the processes to raise multiple rounds of capital in the future.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build the investor map and run the transaction with the CEO and CFO</li>\n<li>Create and maintain the investor-facing model, scenarios, unit economics, and use of funds</li>\n<li>Refresh the deck, KPI pack, and data room every quarter</li>\n<li>Write investor and board updates, answer existing investors&#39; questions, and track promises</li>\n<li>Build relationships with investors to source future rounds</li>\n<li>Read the market and advise the leadership team on what Relay must show and by when</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Experience running a growth-stage equity round from inside a company or working on several from the investing side</li>\n<li>Ability to build an investor map, write investor materials, and create financial models</li>\n<li>Experience with term sheets, data rooms, and investor relations</li>\n<li>Strong technical fundamentals and entrepreneurial drive</li>\n</ul>\n<p>Nice to have:</p>\n<ul>\n<li>Experience in logistics, delivery, marketplaces, or another operations-heavy business</li>\n<li>Time at a growth-stage fund, a tech-focused bank, or a private-capital adviser before going in-house</li>\n<li>Investor relations between rounds at a private company</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/bdd4f7d1-4462-4ca8-889d-d218b9413326","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/bdd4f7d1-4462-4ca8-889d-d218b9413326","x-work-arrangement":"onsite","x-experience-level":"executive","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["equity raising","investor relations","financial modeling","term sheets","data rooms"],"x-skills-preferred":["logistics","delivery","marketplaces","growth-stage fund","tech-focused bank","private-capital adviser"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-30T08:28:00.242Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Logistics & Supply Chain","skills":"equity raising, investor relations, financial modeling, term sheets, data rooms, logistics, delivery, marketplaces, growth-stage fund, tech-focused bank, private-capital adviser"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_20a55afa-e92"},"title":"Operations Manager - Dallas","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>We&#39;re assembling the most talent-dense team the logistics industry has ever seen Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate.</p>\n<p>The Opportunity This is not a legacy logistics job. This is a chance to launch Relay into the Americas. You will report to the Site Manager/Head of Site and will run shifts at one of our Hybrid Sort Centres (HSCs), leading 50–100+ operatives through high-volume, time-pressured sortation where minutes matter and small deviations cascade into missed deadlines.</p>\n<p>You will also be accountable for whether the site is measurably better in a month than it is today for each of our key metrics.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Deliver shift plan end to end people deployment, throughput, quality standards, and health &amp; safety compliance</li>\n<li>Lead, develop, and performance-manage a frontline team of 50–100+ operatives</li>\n<li>Build the mechanisms that hold the operation together. Build controls, cadences, metrics, SOPs, change management and own their adoption, not only their design</li>\n<li>Plan ahead for future shifts; labour, training, and the risks you can see coming before they land</li>\n<li>Own the end-of-shift handover; what happened, what is at risk, what the next shift needs to know</li>\n<li>Stay decisive through volume peaks, outages, and labour gaps. Triage, solve the problem at hand quickly, contain the impact, restore flow</li>\n<li>Present and write clearly whether briefs, escalations, handovers or post-incident reviews. Decisions here get made based off what you wrote</li>\n<li>Implement changes into a live operation such as introducing robotics, launching new sortation tech or onboarding new clients.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Scaled something from zero: a site, a market, a process or a program.</li>\n<li>Managed a physical operation: quick commerce, grocery, e-commerce fulfillment, last mile, 3PL, food production, airport ground handling, rail.</li>\n<li>Communicate in both directions and have strong people management skills: you can brief 80 operatives at shift start and take a problem to senior leadership the same day.</li>\n<li>Built a mechanism that held: a control, a cadence, a metric, a document standard. Something you authored that changed how frontline teams worked.</li>\n<li>Own numbers rather than report them: you can name a metric you created or redefined, explain why the previous one was wrong, and say what changed afterwards.</li>\n<li>Understand frontline work: one of these must be true: you have personally led frontline teams; you have worked embedded in and around a frontline population day to day, without the reporting line; or you have been accountable for outcomes delivered by frontline people you did not employ.</li>\n</ul>\n<p>Who Thrives at Relay?</p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</li>\n<li>All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</li>\n<li>People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/ee1a4b59-72cc-40e8-84cb-e0fd2b3ac499","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/ee1a4b59-72cc-40e8-84cb-e0fd2b3ac499","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["operations management","team leadership","problem-solving","communication","data analysis"],"x-skills-preferred":["logistics","e-commerce","supply chain management","continuous improvement"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-30T19:20:58.908Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas, Texas"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"operations management, team leadership, problem-solving, communication, data analysis, logistics, e-commerce, supply chain management, continuous improvement"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f6fca7d1-bc7"},"title":"Head of Site - Dallas","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As the Head of Site for our first ever sortation centre in the US, you&#39;ll own performance, safety, people, and flow every shift. This is a hands-on operational leadership role where calmness under pressure, disciplined execution, and evidence-based problem solving define success.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Lead Daily Operations: Own the sortation floor with a visible, on-the-ground leadership presence.</li>\n<li>Deliver On-Time Success: Maintain stable flow, protect throughput, and ensure parcels move on time, every time.</li>\n<li>Manage and Develop People: Lead Shift Managers and their teams with clarity, feedback, and accountability.</li>\n<li>Run a 24/7 Operation: Oversee night-shift and round-the-clock operations with discipline and precision.</li>\n<li>Solve Problems with Data: Make calm, real-time decisions using evidence, not instinct.</li>\n<li>Enforce Standards: Drive operational discipline, safety compliance, and repeatable processes.</li>\n<li>Coordinate with Central Teams: Partner with Workforce Management and Training to forecast labour, maintain competence, and lift capability.</li>\n<li>Maintain Site Readiness: Ensure equipment uptime, consumables availability, and operational continuity.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Disciplined operator with deep experience running high-reliability, high-tempo environments</li>\n<li>Calm under pressure and able to make fast, data-driven decisions</li>\n<li>Strong people manager who develops leaders and holds teams accountable</li>\n<li>Execution-first mindset with a focus on repeatability, structure, and on-time delivery</li>\n<li>Experience managing a 24/7 operation, including night shifts</li>\n<li>Clear communicator who gives direct, respectful feedback</li>\n<li>Real-time problem solver who manages flow, labour, and queues dynamically</li>\n<li>Culture builder who maintains a safe, high-trust, high-expectation environment</li>\n<li>Practical thinker who values simplicity and operational clarity</li>\n<li>You have worked in a startup or can prove that you have worked in an environment with hyper growth and constant change</li>\n<li>You understand and can demonstrate the pressures of working in a 24x7 operation, where on-time success is the most critical lever</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/73c28075-21b4-4e33-a54a-ec2b8768d3f5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/73c28075-21b4-4e33-a54a-ec2b8768d3f5","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["operational leadership","data analysis","problem solving","communication","team management"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-30T19:20:18.930Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas, Texas"}},"employmentType":"FULL_TIME","occupationalCategory":"Logistics & Supply Chain","industry":"Logistics & Supply Chain","skills":"operational leadership, data analysis, problem solving, communication, team management"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_0d7c0fa0-d48"},"title":"Lead Data Analyst - Network","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As Lead Data Analyst for the Network squad, you will own the analytical oversight across Relay&#39;s forecasting systems. This involves tracking model performance across demand forecasting, shift planning, dimensions, and BPP inclusion. You will work closely with various teams to understand where forecasts are working and where they&#39;re not.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Track forecast accuracy across all Network models: demand forecasts, shift planning forecasts, dimensions model, BPP inclusion models</li>\n<li>Surface model drift and performance issues before they impact operations</li>\n<li>Diagnose forecast errors by client, geography, day of week, and horizon, and quantify the CPP impact</li>\n<li>Build dashboards that make model performance transparent to the squad and stakeholders</li>\n<li>Set analytical direction for the Network squad: define what metrics matter, where to invest analytical effort</li>\n<li>Work with Data Scientists to build the business case for model improvements</li>\n<li>Monitor how capacity matches demand across Sortation, Middle Mile, Last Mile, and track shift release effectiveness</li>\n<li>Translate model performance into business impact that stakeholders can act on</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>At least 5 years of experience as a data analyst or similar role</li>\n<li>Fluent in SQL and experienced with dbt/BigQuery</li>\n<li>Experience building dashboards that are operationally critical</li>\n<li>Passion for forecasting and predictive modelling</li>\n<li>Ability to translate technical performance into business impact</li>\n<li>Comfortable challenging Data Scientists when models aren&#39;t performing, and working with them to improve</li>\n<li>Clear communication with operations teams</li>\n</ul>\n<p><strong>Benefits</strong> No specific benefits mentioned.</p>\n<p><strong>Company Culture</strong></p>\n<ul>\n<li>Aim with Precision: Define problems clearly and measure impact meticulously</li>\n<li>Play to Win: Chase bold bets, tackle the hard stuff</li>\n<li>1% Better Every Day: Believe in small, consistent improvements leading to exponential growth</li>\n<li>All In, All the Time: Show up and step up, take ownership</li>\n<li>People-Powered Greatness: Invest in teammates, give and receive feedback with care and candour</li>\n<li>Grow the Whole Pie: Seek out win-win solutions</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/1801f2f1-3a0f-4388-887d-f77e60062fb8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/1801f2f1-3a0f-4388-887d-f77e60062fb8","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["SQL","dbt","BigQuery","forecasting","predictive modelling"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-31T16:14:48.888Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Data Science","industry":"Technology","skills":"SQL, dbt, BigQuery, forecasting, predictive modelling"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6429c202-507"},"title":"Shift Manager - Birmingham","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As the Shift Manager at Relay, you will oversee sortation operations during your shift to ensure targets are met, support recruitment, onboarding, and training of site operatives, lead, motivate, and coach your team to high performance, ensure health &amp; safety standards are upheld and continuously improved, identify and act on opportunities to drive efficiency and service quality, and collaborate with stakeholders to support the wider success of the site.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Overseeing sortation operations during your shift to ensure targets are met</li>\n<li>Supporting with recruitment, onboarding, and training of site operatives</li>\n<li>Leading, motivating, and coaching your team to high performance</li>\n<li>Ensuring health &amp; safety standards are upheld and continuously improved</li>\n<li>Identifying and acting on opportunities to drive efficiency and service quality</li>\n<li>Collaborating with stakeholders to support the wider success of the site</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Previous experience in a fast-paced operational or warehouse environment</li>\n<li>A proactive leader with strong communication and team-building skills</li>\n<li>Able to think on your feet, solve problems, and make sound decisions under pressure</li>\n<li>Comfortable using data to track performance and make improvements</li>\n<li>A hands-on, positive attitude and a willingness to roll up your sleeves</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay&#39;s success</li>\n<li>Private health &amp; dental coverage</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave</li>\n<li>Hardware of your choice</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more)</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/fc9d309c-f7ff-4308-886e-5db984073797","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/fc9d309c-f7ff-4308-886e-5db984073797","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["leadership","communication","team management","problem solving","data analysis"],"x-skills-preferred":[],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-31T16:13:09.879Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"leadership, communication, team management, problem solving, data analysis"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6fd2600f-39a"},"title":"Staff Data Scientist - Geospatial","description":"<p>Relay operates a delivery network that generates rich location and movement data every day. Understanding that data , and turning it into improvements across the delivery operation , is the focus of this role.</p>\n<p>As Staff Data Scientist for Geospatial, you will own the location and movement datasets that underpin Relay&#39;s delivery operation, defining how they are built, measured, and evolved. You will use signals from across the network to build models that make the operation faster and more reliable.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Define how we measure the quality of our geospatial data: identifying gaps, quantifying their impact on the operation, and prioritising improvements.</li>\n<li>Continuously evolve our location datasets.</li>\n<li>Own the technical strategy and roadmap for Relay&#39;s geospatial data solutions.</li>\n<li>Partner with engineering to productionise and integrate solutions into the delivery operation.</li>\n<li>Build observability into pipelines so that degradation in data quality is detected, understood, and acted upon.</li>\n<li>Build reusable data products and define core metrics that add value across the business.</li>\n<li>Coach and mentor other data scientists on technical approach, production standards, and problem decomposition.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>You have deep experience with geospatial data, telemetry, or GPS trace processing.</li>\n<li>You love maps and urban geography.</li>\n<li>You are motivated by complex problems with high impact.</li>\n<li>You understand what it takes to own a production data product end to end , you treat observability, testing, and incident response as core responsibilities.</li>\n<li>You care about the people your work affects , couriers, retailers, and internal teams all feel the impact of the data products you own.</li>\n</ul>\n<p><strong>Compensation, Benefits &amp; Workplace</strong></p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.</li>\n<li>Private health &amp; dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave.</li>\n<li>Hardware of your choice.</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n<li>Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/3196b038-27eb-4df3-9439-184232e35f93","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/3196b038-27eb-4df3-9439-184232e35f93","x-work-arrangement":"hybrid","x-experience-level":"staff","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["geospatial data","telemetry","GPS trace processing","data science","machine learning"],"x-skills-preferred":[],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-30T12:52:53.333Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Data Science","industry":"Technology","skills":"geospatial data, telemetry, GPS trace processing, data science, machine learning"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_334447c7-e8e"},"title":"Operations Manager - Nottingham Sort Centre","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>You will report to the Site Manager/Head of Site and will run shifts at one of our Hybrid Sort Centres (HSCs), leading 50–100+ operatives through high-volume, time-pressured sortation where minutes matter and small deviations cascade into missed deadlines.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Deliver shift plan end to end: people deployment, throughput, quality standards, and health &amp; safety compliance</li>\n<li>Lead, develop, and performance-manage a frontline team of 50–100+ operatives</li>\n<li>Build the mechanisms that hold the operation together. Build controls, cadences, metrics, SOPs, change management and own their adoption, not only their design</li>\n<li>Plan ahead for future shifts; labour, training, and the risks you can see coming before they land</li>\n<li>Own the end-of-shift handover; what happened, what is at risk, what the next shift needs to know</li>\n<li>Stay decisive through volume peaks, outages, and labour gaps. Triage, solve the problem at hand quickly, contain the impact, restore flow</li>\n<li>Present and write clearly whether briefs, escalations, handovers or post-incident reviews. Decisions here get made based off what you wrote</li>\n<li>Implement changes into a live operation such as introducing robotics, launching new sortation tech or onboarding new clients.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Scaled something from zero: a site, a market, a process or a program.</li>\n<li>Managed a physical operation: quick commerce, grocery, e-commerce fulfillment, last mile, 3PL, food production, airport ground handling, rail.</li>\n<li>Communicate in both directions and have strong people management skills: you can brief 80 operatives at shift start and take a problem to senior leadership the same day.</li>\n<li>Built a mechanism that held: a control, a cadence, a metric, a document standard.</li>\n<li>Own numbers rather than report them: you can name a metric you created or redefined, explain why the previous one was wrong, and say what changed afterwards.</li>\n<li>Understand frontline work: one of these must be true: you have personally led frontline teams; you have worked embedded in and around a frontline population day to day, without the reporting line; or you have been accountable for outcomes delivered by frontline people you did not employ.</li>\n</ul>\n<p><strong>Benefits</strong> No specific benefits mentioned.</p>\n<p><strong>Hiring Process</strong></p>\n<ul>\n<li>Initial screen (15 min)</li>\n<li>Hiring Manager conversation (90 min) - 45 min onsite interview immediately followed by a 45 min site tour where you shadow an existing shift manager</li>\n<li>Final interview (45 min). Decision and offer within 48 hours</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/585c54ac-4cdb-4bae-8b53-529ad8e8e111","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/585c54ac-4cdb-4bae-8b53-529ad8e8e111","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["operations management","team leadership","problem-solving","communication"],"x-skills-preferred":["logistics","supply chain","e-commerce fulfillment"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-16T09:17:10.351Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Nottingham"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"operations management, team leadership, problem-solving, communication, logistics, supply chain, e-commerce fulfillment"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_51bdf255-9b8"},"title":"Operations Manager - London Sort Centre","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>You will report to the Site Manager/Head of Site and will run shifts at one of our Hybrid Sort Centres (HSCs), leading 50–100+ operatives through high-volume, time-pressured sortation where minutes matter and small deviations cascade into missed deadlines.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Deliver shift plan end to end: people deployment, throughput, quality standards, and health &amp; safety compliance</li>\n<li>Lead, develop, and performance-manage a frontline team of 50–100+ operatives</li>\n<li>Build the mechanisms that hold the operation together</li>\n<li>Plan ahead for future shifts; labour, training, and the risks you can see coming before they land</li>\n<li>Own the end-of-shift handover; what happened, what is at risk, what the next shift needs to know</li>\n<li>Stay decisive through volume peaks, outages, and labour gaps</li>\n<li>Present and write clearly whether briefs, escalations, handovers or post-incident reviews</li>\n<li>Implement changes into a live operation such as introducing robotics, launching new sortation tech or onboarding new clients</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Scaled something from zero: a site, a market, a process or a program</li>\n<li>Managed a physical operation: quick commerce, grocery, e-commerce fulfillment, last mile, 3PL, food production, airport ground handling, rail</li>\n<li>Communicate in both directions and have strong people management skills</li>\n<li>Built a mechanism that held: a control, a cadence, a metric, a document standard</li>\n<li>Own numbers rather than report them</li>\n<li>Understand frontline work</li>\n</ul>\n<p><strong>Backgrounds that translate well</strong></p>\n<ul>\n<li>Program Manager in a logistics or e-commerce business</li>\n<li>Operations Excellence and Continuous Improvement</li>\n<li>Strategy &amp; Operations</li>\n<li>Transformation manager</li>\n<li>Launch and Expansion Manager</li>\n<li>Regional operations manager</li>\n</ul>\n<p><strong>Benefits</strong> No benefits mentioned.</p>\n<p><strong>Hiring process</strong></p>\n<ul>\n<li>Initial screen (15 min)</li>\n<li>Hiring Manager conversation (90 min) - 45 min onsite interview immediately followed by a 45 min site tour where you shadow an existing shift manager</li>\n<li>Final interview (45 min). Decision and offer within 48 hours</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/3604842a-4961-4318-ac0f-2cc74af59f4b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/3604842a-4961-4318-ac0f-2cc74af59f4b","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["operations management","team leadership","communication","problem-solving"],"x-skills-preferred":["logistics","e-commerce","supply chain management"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-16T09:17:37.227Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"operations management, team leadership, communication, problem-solving, logistics, e-commerce, supply chain management"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8f4ee4e5-3c3"},"title":"Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently.</p>\n<p>Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts.</li>\n<li>New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.</li>\n<li>Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.</li>\n<li>Records &amp; Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.</li>\n<li>A clear communicator who can break down complex processes into simple, floor-ready steps.</li>\n<li>Calm and adaptable in a fast-paced, high-volume warehouse environment.</li>\n<li>Data-aware, able to read performance metrics and translate them into practical training decisions.</li>\n<li>A quality-first operator with a &quot;right the first time&quot; mindset.</li>\n<li>A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.</li>\n</ul>\n<p><strong>About Relay</strong> Relay&#39;s mission is to free commerce from friction. The company has around 160 people, with over 45 advanced degrees across computer science, mathematics, and operations research.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/463be829-e90f-4b60-8d6c-c31381579938","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/463be829-e90f-4b60-8d6c-c31381579938","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"temporary","x-salary-range":null,"x-skills-required":["training delivery","new hire development","centre performance","records & documentation","data analysis"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-04-15T16:22:36.385Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"TEMPORARY","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"training delivery, new hire development, centre performance, records & documentation, data analysis"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_962f8106-8f4"},"title":"Growth Marketing Manager","description":"<p>Relay is fundamentally reshaping how goods move in an online era. We&#39;re looking for a Growth Marketing Manager to lead Relay&#39;s courier acquisition strategy and drive scalable, sustainable growth of the courier fleet.</p>\n<p>As the Growth Marketing Manager at Relay, you can expect to:</p>\n<ul>\n<li>Expand into New Markets: Leverage insights and creativity to introduce Relay to untapped geographies, tailoring strategies to local contexts and building a scalable approach to expansion.</li>\n<li>Refine our value proposition: Develop a deep understanding of our value proposition and target audience for each vehicle type and across different geographies. Ensure Relay&#39;s messaging resonates and drives engagement.</li>\n<li>Own and Optimize CPA: Monitor cost per acquisition metrics closely, finding innovative ways to lower costs while improving conversion rates. From building landing pages to A/B testing ad creatives, you&#39;ll have the full freedom to experiment and deliver.</li>\n<li>Drive Top-of-Funnel Growth: Set ambitious acquisition targets and work with the funnel team to meet supply needs across regions, including hyperlocal campaigns where necessary.</li>\n<li>Integrate Paid and Unpaid Channels: Build a cohesive strategy blending influencer marketing, referrals, socials, paid ads, and organic growth.</li>\n<li>Automate and Improve Processes: Streamline workflows and experiment with scalable approaches to simplify marketing operations.</li>\n</ul>\n<p>We are looking for candidates who:</p>\n<ul>\n<li>Bring Experience and Creativity: You&#39;ve worked in dynamic environments, like Deliveroo or Stuart, where you expanded into new markets and pushed boundaries. Experimenting and learning are a part of succeeding in this role.</li>\n<li>Know the Tools of the Trade: From influencer partnerships to Google ads, you&#39;re well-versed in modern marketing strategies that resonate with diverse audiences. You&#39;re well versed in tools such as Google Tag Manager, Google Analytics, SEMrush or equivalent.</li>\n<li>Focus on Data-Driven Decisions: You&#39;re fluent in interpreting marketing metrics and passionate about improving performance through insights.</li>\n<li>Foster Teamwork and Positive Culture: You&#39;re a collaborative team player who supports colleagues across functions. Champion a positive, inclusive culture where creativity and shared success thrive.</li>\n</ul>\n<p>Who Thrives at Relay?</p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</li>\n<li>All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</li>\n<li>People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/8e180b5b-e0c0-4d5a-b3fb-6f35236f7656","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/8e180b5b-e0c0-4d5a-b3fb-6f35236f7656","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Google Tag Manager","Google Analytics","SEMrush","influencer marketing","Google ads"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-07-01T13:39:16.079Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Marketing","industry":"Logistics & Supply Chain","skills":"Google Tag Manager, Google Analytics, SEMrush, influencer marketing, Google ads"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_fc44858d-b5b"},"title":"Senior Data Scientist - Operational Research","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.</p>\n<p>The Opportunity</p>\n<p>A last-mile marketplace runs on decisions , which parcels? on which routes? delivered by which couriers? at what price? Thousands of them, made every single day. Good decisions have fast and meaningful impact across the entire Relay Network. Our Operational Research team are responsible for the intelligent systems that optimise the most complex decisions across our network.</p>\n<p>As the first Operational Research Scientist in Last Mile Marketplace, you will design, build and evolve the optimisation models and solvers that sit at the heart of Relay&#39;s last-mile network , These are production Decision systems that shape how Relay operates every day.</p>\n<p>This is a senior individual contributor role. You will work alongside Data Scientists, Analysts, and Engineers in a squad focussed on developing the tech defining our last mile marketplace.</p>\n<p>What You&#39;ll Do</p>\n<ul>\n<li>Translate operational requirements into optimisation models across scheduling, assignment and pricing problems.</li>\n<li>Develop and evaluate solution approaches , drawing on knowledge of mathematical programming and meta-heuristics.</li>\n<li>Design and build algorithms, heuristics and solvers bespoke for the unique problems you formulate.</li>\n<li>Ensure your solutions are scalable and adaptable to our growing operation.</li>\n<li>Benchmark and evaluate the performance of your solutions</li>\n<li>Work closely with engineering to productionise your solutions into automated daily processes</li>\n<li>Work with analytics to monitor the daily performance of your solution, using this information to proactively evolve your solution to make better decisions.</li>\n</ul>\n<p>Who Will Thrive in This Role?</p>\n<ul>\n<li>You want to be close to the problems you are optimising, and decisions your solutions will make, getting hands-on in the network to see the outcome of your work first hand.</li>\n<li>You have relevant operational research experience in heuristics and/or mathematical programming.</li>\n<li>You are comfortable coding in a general purpose or performance language, such as Python, Rust, Julia or C++</li>\n<li>You enjoy the challenge of solving large-scale optimisation problems</li>\n<li>You are motivated to work on production systems, learning from the realised outcome of your optimisation model every day, and proactively evolving your solution.</li>\n<li>You love understanding problems deeply, crafting bespoke solutions to unique dynamics of the decision being made.</li>\n<li>You are excited to work in a cross-functional tech team designing and building Relay’s Last Mile Marketplace</li>\n<li>You care about the people your work affects , couriers, retailers, and consumers all feel the decisions these systems make</li>\n</ul>\n<p>Compensation &amp; Benefits</p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.</li>\n<li>Private health &amp; dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave.</li>\n<li>Hardware of your choice.</li>\n<li>Extensive perks(gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/8545417a-9819-47d0-80f6-868b879cfeab","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/8545417a-9819-47d0-80f6-868b879cfeab","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Python","Rust","Julia","C++","mathematical programming","meta-heuristics","operational research"],"x-skills-preferred":[],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-06-24T09:01:51.291Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Data Science","industry":"Technology","skills":"Python, Rust, Julia, C++, mathematical programming, meta-heuristics, operational research"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b36869cd-419"},"title":"Senior Machine Learning Engineer","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As a Senior Machine Learning Engineer at Relay, you&#39;ll own a critical part of ML: productionising of our models end-to-end, from training pipeline through live integration to measured business impact.</p>\n<p>You&#39;ll build and mature our ML Platform, evolve the model serving architecture, expand reusable components adoption, and set standards for how Relay ships ML org-wide. You&#39;ll also strengthen existing models by architecting integration and system testing within training pipelines, automated releases, and drift monitoring.</p>\n<p>The ideal candidate has at least two years of experience deploying and operating models in production and four years of building software on high-performing teams. They&#39;re comfortable diving into unfamiliar codebases and languages to ship a model into a live system.</p>\n<p>Our team is intellectually vibrant, with ~160 people, around half in engineering, product, and data. We have 45+ advanced degrees across computer science, mathematics, and operations research. Every parcel Relay handles is touched by ML, with 10+ models running in the critical path of a live logistics network.</p>\n<p>Our ML Stack highlights include:</p>\n<ul>\n<li>Python and Rust</li>\n<li>Rust with ONNX in-process model execution</li>\n<li>Chalk.ai as our Feature Store</li>\n<li>GCP Agent Platform Endpoints for model serving</li>\n<li>Cloud-native on GCP, with services running on Kubernetes and extensive use of BigQuery</li>\n</ul>\n<p>Benefits and perks are not mentioned in this job posting.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/42af426f-c4fd-4c94-8839-6d1a35e66153","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/42af426f-c4fd-4c94-8839-6d1a35e66153","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Python","Rust","ONNX","Chalk.ai","GCP","Kubernetes","BigQuery","Machine Learning"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-07-22T14:18:00.857Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Python, Rust, ONNX, Chalk.ai, GCP, Kubernetes, BigQuery, Machine Learning"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f28299f4-b35"},"title":"Senior Data Scientist - Last Mile Pricing","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.</p>\n<p>THE TEAM ~160 people, around half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first-principles thinking, tight feedback loops and relentless experimentation</p>\n<p>The opportunity</p>\n<p>A last-mile marketplace runs on decisions - which parcels? on which routes? delivered by which couriers? at what price? Thousands of them, made every single day. Good decisions have fast and meaningful impact across the entire Relay Network. We’re hiring for a Senior Data Scientist to build the intelligence that informs and defines how we make pricing decisions at Relay.</p>\n<p>This is a senior individual contributor role. You will work alongside Operational Research Scientists, Analysts, and Engineers in a collaborative squad focussed on developing the intelligence, strategy and technology to deliver 1000’s of daily pricing decisions.</p>\n<p>What You&#39;ll Do</p>\n<p>You won’t just inform the pricing decisions, you will be an equal part of the team defining how the decision is being made and building the technology to automate it. In this role you can expect:</p>\n<ul>\n<li>Through your own investigation, to become an expert in Relay marketplace pricing dynamics, using it to define how routes are priced.</li>\n<li>To build and maintain production models that inform the daily pricing decisions.</li>\n<li>To experiment and measure the impact of model improvements or pricing strategy changes.</li>\n</ul>\n<p>Who Will Thrive in This Role</p>\n<ul>\n<li>You&#39;re a strong modeller who thinks in systems.</li>\n<li>You care about solving the problem above all else</li>\n<li>You love working with smart, motivated people</li>\n<li>You’re fluent in python and SQL</li>\n<li>You communicate inclusively with non-technical team members</li>\n<li>You are successful working with high autonomy</li>\n<li>You love seeing the impact of your work play out in a daily operation</li>\n<li>You have experience modelling marketplace dynamics, pricing strategies or another relevant domain.</li>\n</ul>\n<p>Compensation, Benefits &amp; Workplace</p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.</li>\n<li>Private health &amp; dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave.</li>\n<li>Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.</li>\n<li>Hardware of your choice.</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n</ul>\n<p>Who Thrives at Relay?</p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</li>\n<li>All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</li>\n<li>People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/8d63e064-ea68-48a8-af9c-917e632e6e1b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/8d63e064-ea68-48a8-af9c-917e632e6e1b","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["python","SQL","modelling marketplace dynamics","pricing strategies"],"x-skills-preferred":[],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-06-03T16:38:43.995Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Data Science","industry":"Technology","skills":"python, SQL, modelling marketplace dynamics, pricing strategies"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ac9a0a0b-11c"},"title":"Head of Finance AI Transformation","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>We&#39;re assembling the most talent-dense team the logistics industry has ever seen. Our mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.</p>\n<p><strong>The Opportunity</strong></p>\n<p>We&#39;re building a finance function that scales faster than the business , not by adding headcount, but by designing a system where AI, automation, and clean architecture do the heavy lifting.</p>\n<p>We&#39;re looking for someone to build that system from scratch: the finance stack, the AI workflows, and the operating model that ties it all together. Reporting to our CFO, you&#39;ll work directly with founders and functional leaders to turn Relay&#39;s finance function into a real-time decision engine.</p>\n<p><strong>What you’ll own</strong></p>\n<ul>\n<li>Design the finance function from first principles. Own how finance operates in an AI-native, high-growth company , not as an improvement on legacy systems, but as a definition of the default state. Rebuild core processes (R2R, P2P, O2C, FP&amp;A) to eliminate manual work before it takes root.</li>\n</ul>\n<ul>\n<li>Deploy AI across every high-leverage workflow. Identify and ship use cases in weeks, not quarters , AI-driven forecasting and scenario modelling, automated reporting and commentary, close and reconciliation workflows, and collections, risk, and anomaly detection.</li>\n</ul>\n<ul>\n<li>Build and own the technical stack. Select the minimum viable, maximum scalable architecture. Make strong calls on ERP vs lightweight tooling, build vs buy, and data design. Ensure everything is modular, API-friendly, and AI-ready from day one.</li>\n</ul>\n<ul>\n<li>Work directly with engineering and data teams. Translate financial logic into production systems. This is a hands-on, cross-functional role , you&#39;re putting ideas into production, not handing them over.</li>\n</ul>\n<ul>\n<li>Redesign the operating model around augmentation. Define how humans and AI work together , including which roles don&#39;t need to exist. Build a function where one great operator and AI outperforms five traditional hires.</li>\n</ul>\n<ul>\n<li>Deliver the outcomes leadership needs. Reduce time to close, time to forecast, and time to decision. Give leadership real-time, high-quality financial insight, and build systems that scale from current revenue to £100M+ without breaking.</li>\n</ul>\n<p><strong>Who will thrive in this role</strong></p>\n<ul>\n<li>You&#39;ve built or redesigned finance systems and operating models end-to-end , not just advised on them.</li>\n</ul>\n<ul>\n<li>You&#39;ve deployed automation or AI in real finance workflows. Production, not strategy decks.</li>\n</ul>\n<ul>\n<li>You&#39;re fluent in the TA and Ops/data hybrid: FP&amp;A, R2R, funnel diagnostics, and partnering with RevOps/FP&amp;A to forecast and drive decisions.</li>\n</ul>\n<ul>\n<li>You think in systems, not processes , and you&#39;re comfortable making decisions with incomplete information.</li>\n</ul>\n<ul>\n<li>You&#39;ve worked closely with CFOs, founders, or operators on scaling finance in high-growth environments.</li>\n</ul>\n<p><strong>Compensation &amp; Benefits</strong></p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.</li>\n</ul>\n<ul>\n<li>Private health &amp; dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</li>\n</ul>\n<ul>\n<li>25 days of holidays.</li>\n</ul>\n<ul>\n<li>Enhanced parental leave.</li>\n</ul>\n<ul>\n<li>Hardware of your choice.</li>\n</ul>\n<ul>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/4d903322-f9fc-4e41-9430-9fe672c0f401","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/4d903322-f9fc-4e41-9430-9fe672c0f401","x-work-arrangement":"onsite","x-experience-level":"executive","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["AI","automation","finance","FP&A","R2R","P2P","O2C","data analysis","technical stack"],"x-skills-preferred":["python","sql","data visualization","machine learning"],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-04-16T09:02:15.801Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Logistics & Supply Chain","skills":"AI, automation, finance, FP&A, R2R, P2P, O2C, data analysis, technical stack, python, sql, data visualization, machine learning"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d4fb76a3-85d"},"title":"Operations Manager, Operative Acquisition","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>As Operations Manager, Operative Acquisition you&#39;ll own operative supply across our sortation sites: enough suitable, trained, compliant and active operatives to fill every shift. You&#39;ll build the funnel, reporting and automation that make supply repeatable rather than manual, and keep it ahead of demand as volume rises.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Own the operative funnel end to end, from applicant attraction through qualification, training, activation and retention</li>\n<li>Keep applicant supply ahead of site demand, forecasting how many applicants, training places and sessions are needed and directing spend where gaps exist</li>\n<li>Improve qualification and compliance, owning Right to Work/KYC and working with Product and Engineering to reduce drop-off and speed up the process</li>\n<li>Optimise training capacity and waitlists, making sure sessions are filled and candidates stay engaged</li>\n<li>Get new starters onto shift quickly, supporting activation, shift fill, communications and low-fill processes</li>\n<li>Reduce cancellations, no-shows and inactivity, using the root causes to improve communications, processes and policies</li>\n<li>Own operative communications and compliance processes, including waitlist messaging, suspensions, strikes and shift-booking comms</li>\n<li>Build clear funnel reporting and alerts, tracking volumes, conversion, time to hire and drop-off by site to identify issues early</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>A growth or operations background. You treat supply as a daily number and act the same day it slips</li>\n<li>Confident in SQL (BigQuery or similar). You build dashboards from raw data, not static trackers</li>\n<li>Experience running a high-volume hiring or onboarding funnel, ideally for a frontline workforce</li>\n<li>A working understanding of Right to Work checks, enough to see how checks and re-checks affect the funnel and operative status. Legal owns the detail, but this can&#39;t be a blank</li>\n<li>Clear writing. You can write processes, requirements and comms that other teams rely on</li>\n<li>Experience using data to identify trends and improve outcomes</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay&#39;s success</li>\n<li>Private health &amp; dental coverage, so comprehensive you&#39;d need to be a partner at a Magic Circle law firm to match it</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave</li>\n<li>Hardware of your choice</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more)</li>\n<li>Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/206f9496-a768-4c40-a789-21f39e6cf7d0","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/206f9496-a768-4c40-a789-21f39e6cf7d0","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["SQL","BigQuery","Right to Work checks","data analysis","process improvement"],"x-skills-preferred":["paid acquisition","Google Ads","predictive modelling","candidate-quality modelling","forecasting"],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-01T13:58:19.880Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"SQL, BigQuery, Right to Work checks, data analysis, process improvement, paid acquisition, Google Ads, predictive modelling, candidate-quality modelling, forecasting"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_88a45a00-ee8"},"title":"Operations Manager - West Midlands Sort Centre","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.</p>\n<p>You will report to the Site Manager/Head of Site and will run shifts at one of our Hybrid Sort Centres (HSCs), leading 50–100+ operatives through high-volume, time-pressured sortation where minutes matter and small deviations cascade into missed deadlines. Each of our HSCs handle over 40 million parcels annually, with our largest site measuring more than 300,000 sq ft.</p>\n<p>You will also be accountable for whether the site is measurably better in a month than it is today for each of our key metrics. You are on the floor for your shift, every shift. This is not a project role with occasional site visits and it is not a desk job, the forward work happens along with running the operation.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Deliver shift plan end to end people deployment, throughput, quality standards, and health &amp; safety compliance</li>\n<li>Lead, develop, and performance-manage a frontline team of 50–100+ operatives</li>\n<li>Build the mechanisms that hold the operation together. Build controls, cadences, metrics, SOPs, change management and own their adoption, not only their design</li>\n<li>Plan ahead for future shifts; labour, training, and the risks you can see coming before they land</li>\n<li>Own the end-of-shift handover; what happened, what is at risk, what the next shift needs to know</li>\n<li>Stay decisive through volume peaks, outages, and labour gaps. Triage, solve the problem at hand quickly, contain the impact, restore flow</li>\n<li>Present and write clearly whether briefs, escalations, handovers or post-incident reviews. Decisions here get made based off what you wrote</li>\n<li>Implement changes into a live operation such as introducing robotics, launching new sortation tech or onboarding new clients. We are changing the operations constantly which means you’ll roll change out mid flight and bring your team along the journey.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Scaled something from zero: a site, a market, a process or a program.</li>\n<li>Managed a physical operation: quick commerce, grocery, e-commerce fulfillment, last mile, 3PL, food production, airport ground handling, rail. Anywhere with a hard cut off and people on the floor.</li>\n<li>Communicate in both directions and have strong people management skills: you can brief 80 operatives at shift start and take a problem to senior leadership the same day.</li>\n<li>Built a mechanism that held: a control, a cadence, a metric, a document standard. Something you authored that changed how frontline teams worked.</li>\n<li>Own numbers rather than report them: you can name a metric you created or redefined, explain why the previous one was wrong, and say what changed afterwards.</li>\n<li>Understand frontline work: one of these must be true: you have personally led frontline teams; you have worked embedded in and around a frontline population day to day, without the reporting line; or you have been accountable for outcomes delivered by frontline people you did not employ.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Fast hiring process</li>\n<li>Equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/dc3d15f6-50ea-40ea-9325-5464fccd04dd","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/dc3d15f6-50ea-40ea-9325-5464fccd04dd","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["operations management","team leadership","problem-solving","communication","data analysis"],"x-skills-preferred":["logistics","supply chain management","e-commerce fulfillment","last mile delivery"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-16T09:17:22.050Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"West Midlands"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"operations management, team leadership, problem-solving, communication, data analysis, logistics, supply chain management, e-commerce fulfillment, last mile delivery"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9a07805b-cc3"},"title":"Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract)","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently.</p>\n<p>Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.</p>\n<p><strong>What You Will Lead</strong></p>\n<ul>\n<li>Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts.</li>\n<li>New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.</li>\n<li>Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.</li>\n<li>Records &amp; Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.</li>\n</ul>\n<p><strong>Who Will Thrive in This Role</strong></p>\n<ul>\n<li>A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.</li>\n<li>A clear communicator who can break down complex processes into simple, floor-ready steps.</li>\n<li>Calm and adaptable in a fast-paced, high-volume warehouse environment.</li>\n<li>Data-aware, able to read performance metrics and translate them into practical training decisions.</li>\n<li>A quality-first operator with a &quot;right the first time&quot; mindset.</li>\n<li>A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.</li>\n</ul>\n<p><strong>Who Thrives at Relay?</strong></p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</li>\n<li>All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</li>\n<li>People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/86a0eee4-88e0-4a5c-ba29-493f3d461006","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/86a0eee4-88e0-4a5c-ba29-493f3d461006","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"temporary","x-salary-range":null,"x-skills-required":["training delivery","new hire development","centre performance","records & documentation","data analysis","communication","problem-solving"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-04-15T16:31:18.222Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Nottingham"}},"employmentType":"TEMPORARY","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"training delivery, new hire development, centre performance, records & documentation, data analysis, communication, problem-solving"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_22a91870-15e"},"title":"Talent Lead","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.</p>\n<p>The Team:</p>\n<ul>\n<li>~160 people, around half in engineering, product and data</li>\n<li>45+ advanced degrees across computer science, mathematics and operations research</li>\n<li>Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle</li>\n<li>An intellectually vibrant culture of first-principles thinking, tight feedback loops and relentless experimentation</li>\n</ul>\n<p>The Opportunity: The Talent Lead – Operations &amp; Business at Relay will play a critical role in shaping and driving hiring strategies for our non-tech organisation. You’ll quickly establish yourself as the go-to TA partner for hiring managers in the org: consulting on best practices, sharing insights and reports, and continuously improving our talent acquisition function. You’ll help us make the right hiring decisions, bringing in top talent who are also a strong Relay fit.</p>\n<p>Who Will Thrive in this role?:</p>\n<ul>\n<li>You own end-to-end hiring: you can run the full lifecycle from sourcing and outreach through to offer, while keeping quality and pace high.</li>\n<li>You’re a trusted partner to senior stakeholders: you build strong relationships with Business and Ops Leadership and People, align on priorities, and help translate plans into hiring action.</li>\n<li>You’re operationally excellent: you create sharp JDs and scorecards, keep pipelines clean in Ashby, coordinate smoothly across hiring managers/agencies, and produce high-quality candidate packs/interview kits.</li>\n<li>You leverage systems and tools to scale impact: you use the ATS expertly and you’re curious and proactive about new tooling (sourcing tools, automation, AI) that improves productivity and quality of hire.</li>\n<li>You use data to drive decisions: you track and act on key TA metrics (sourcing activity, time-to-fill, time-in-stage, offer acceptance, candidate/HM satisfaction) and keep stakeholders clearly informed.</li>\n<li>You improve the machine, not just run it: you spot bottlenecks, propose fixes, and implement changes that improve speed, quality, and candidate experience.</li>\n</ul>\n<p>Must-Haves:</p>\n<ul>\n<li>Proven track record as a Senior Recruiter or Talent Acquisition Lead.</li>\n<li>Background in hypergrowth startups or scale-ups.</li>\n<li>Structured, clear communicator with strong stakeholder management.</li>\n<li>Data-driven mindset, using metrics to prioritise, iterate and improve outcomes.</li>\n</ul>\n<p>Compensation &amp; Benefits &amp; Workplace:</p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.</li>\n<li>Private health &amp; dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave.</li>\n<li>Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.</li>\n<li>Hardware of your choice.</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n</ul>\n<p>Fast and Focused Hiring Process:</p>\n<ol>\n<li>Talent Acquisition Interview - 45 min</li>\n<li>Hiring Manager Interview - 60 min</li>\n<li>Case Study - 75 min</li>\n<li>Decision and offer within 48 hours; our process mirrors our pace of work.</li>\n</ol>\n<p>Who Thrives at Relay?:</p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</li>\n<li>All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</li>\n<li>People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/5b14609f-e023-4cd9-8858-1dcebb57dc1a","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/5b14609f-e023-4cd9-8858-1dcebb57dc1a","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Talent Acquisition","Recruitment","Stakeholder Management","Data Analysis"],"x-skills-preferred":["Hypergrowth Startups","Scale-ups","Sourcing Tools","Automation","AI"],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-16T16:46:19.659Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Human Resources","industry":"Logistics & Supply Chain","skills":"Talent Acquisition, Recruitment, Stakeholder Management, Data Analysis, Hypergrowth Startups, Scale-ups, Sourcing Tools, Automation, AI"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_593c5029-bc3"},"title":"Shift Manager - Nottingham","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As the Shift Manager at Relay, you will oversee sortation operations during your shift to ensure targets are met, support recruitment, onboarding, and training of site operatives, lead, motivate, and coach your team to high performance, ensure health &amp; safety standards are upheld and continuously improved, identify and act on opportunities to drive efficiency and service quality, and collaborate with stakeholders to support the wider success of the site.</p>\n<p>You will thrive in this role if you have previous experience in a fast-paced operational or warehouse environment, are a proactive leader with strong communication and team-building skills, able to think on your feet, solve problems, and make sound decisions under pressure, comfortable using data to track performance and make improvements, and have a hands-on, positive attitude and a willingness to roll up your sleeves.</p>\n<p>We offer generous equity, private health &amp; dental coverage, 25 days of holidays, enhanced parental leave, hardware of your choice, and extensive perks.</p>\n<p>Our culture values precision, winning, continuous improvement, ownership, people-powered greatness, and growing the whole pie.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/b30a37bb-aee9-49f6-b23f-5bd12036afd1","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/b30a37bb-aee9-49f6-b23f-5bd12036afd1","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["leadership","communication","team-building","problem-solving","data analysis"],"x-skills-preferred":[],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-01-27T10:19:55.389Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Nottingham"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Logistics & Supply Chain","skills":"leadership, communication, team-building, problem-solving, data analysis"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8d5d5819-864"},"title":"Employee Relations Lead - Sortation Centres","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As Employee Relations Lead, you&#39;ll be the person our sortation centre teams turn to when something goes wrong on site: a complaint, a grievance, a conduct or performance issue.</p>\n<p>You&#39;ll be based at our London HQ, with occasional visits to our sortation centres to maintain a visible on-site presence and stay connected with operational teams, build relationships with site leadership, and handle cases in person where it matters.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Own complex ER cases end to end, including grievances, disciplinary and conduct matters, ensuring fair investigations, clear outcomes and strong case records.</li>\n<li>Partner with sortation leadership, be the end-to-end point of contact for people matters across the network, bring a clear view of people risk and priorities to leadership conversations, and turn them into operational plans.</li>\n<li>Advise and coach site managers so they can confidently handle lower-level employee relations issues themselves.</li>\n<li>Manage legal risk, including early conciliation, tribunal preparation and external employment counsel where required.</li>\n<li>Build and improve ER processes, using case data and recurring themes to strengthen policies, escalation routes, training and early-warning indicators.</li>\n<li>Create a scalable ER framework that can be applied consistently across existing and new sites and stays aligned with employment law changes.</li>\n<li>Be highly visible on site, building trust with operatives and managers and helping sites prepare proactively for peak periods and increased case volumes.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Strong end-to-end ER case management experience across grievances, disciplinary and conduct matters.</li>\n<li>Good working knowledge of UK employment law, including early conciliation and tribunal preparation.</li>\n<li>Experience in high-volume, multi-site operational environments.</li>\n<li>Strong, calm communication skills, particularly in sensitive or conflict situations.</li>\n<li>Experience improving ER processes and using case data to identify and communicate risk.</li>\n<li>Comfortable travelling to sortation centres around 1–2 days per week.</li>\n</ul>\n<p><strong>Desirable</strong></p>\n<ul>\n<li>Experience supporting flexible, agency, contractor or platform-based workforces.</li>\n<li>CIPD Level 5+ or equivalent employment law expertise.</li>\n</ul>\n<p><strong>Who Thrives at Relay?</strong></p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth.</li>\n<li>All In, All the Time: You show up and step up.</li>\n<li>People-Powered Greatness: You invest in your teammates.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/304b66a0-3f2d-4f1a-8db0-e25ace960cd2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/304b66a0-3f2d-4f1a-8db0-e25ace960cd2","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["UK employment law","ER case management","communication skills","process improvement"],"x-skills-preferred":["CIPD Level 5+","flexible workforce experience"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-01T12:43:51.239Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Human Resources","industry":"Logistics & Supply Chain","skills":"UK employment law, ER case management, communication skills, process improvement, CIPD Level 5+, flexible workforce experience"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_43554b91-4ca"},"title":"Engineering Manager","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As an Engineering Manager, you will lead a team and ship outcomes, focusing on building a team that executes well, setting clear direction, coaching engineers and tech leads, and ensuring work moves from idea to production reliably and at pace.</p>\n<p>You will stay close to the codebase, reviewing meaningful changes, pairing on complex problems, and stepping in on high-impact or time-sensitive work when needed. You will run a team that owns what it builds, working tightly with Product, Design, and Operations to make tradeoffs explicit and keep the team focused on what matters most.</p>\n<p>You will continuously raise standards across developer velocity, code quality, observability, incident response, user analytics, and product engagement. You will also grow the team by hiring strong engineers, giving direct and timely feedback, running a fair performance process, and helping people grow in ways that compound over time.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Lead and enable others while still being willing and able to dive into the work when it matters</li>\n<li>Take full ownership of outcomes and don&#39;t wait for permission to improve things</li>\n<li>Care deeply about the people using and operating the systems you build</li>\n<li>Do well in fast-moving, ambiguous environments and bring structure through action, not ceremony</li>\n<li>Communicate clearly, give direct feedback, listen carefully, and collaborate deliberately</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Strong technical fundamentals</li>\n<li>Entrepreneurial drive</li>\n<li>Comfortable leading and enabling others</li>\n<li>Able to dive into the work when it matters</li>\n<li>Takes full ownership of outcomes</li>\n<li>Cares deeply about the people using and operating the systems built</li>\n</ul>\n<p>Benefits: No benefits mentioned</p>\n<p>Hiring Process:</p>\n<ol>\n<li>Talent Acquisition Interview - 30 min</li>\n<li>Hiring Manager Interview - 60 min</li>\n<li>Technical Interview - 2 hours</li>\n<li>Values &amp; Impact Interview - 1 hour</li>\n<li>Decision and offer within 48 hours</li>\n</ol>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/0b0de6cd-2473-4fe6-8c81-6ee361a2d4f7","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/0b0de6cd-2473-4fe6-8c81-6ee361a2d4f7","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["technical leadership","team management","software development","problem-solving"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-03T15:35:02.824Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"technical leadership, team management, software development, problem-solving"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a85b975f-e87"},"title":"Sales Director","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As Sales Director, you&#39;ll own the entire sales system at Relay , strategy, structure, process, and performance across all four of our segments: Pitstop/Field Sales, Enterprise, Large Parcel, and SME Parcel.</p>\n<p><strong>Responsibilities</strong></p>\n<p><strong>Sales strategy and structure</strong></p>\n<ul>\n<li>Design the shape of Relay&#39;s sales organisation across all four segments , how they relate, where they overlap, how resource is prioritised</li>\n<li>Define the sales motion for each segment: who it sells to, how, and through which channel</li>\n<li>Keep strategy current as the business and market evolve</li>\n</ul>\n<p><strong>Data and performance management</strong></p>\n<ul>\n<li>Set the metrics that matter across pipeline, conversion, quota attainment, and productivity</li>\n<li>Build or oversee the dashboards that surface them</li>\n<li>Use data to make decisions on resourcing, territory design, and where to invest or pull back , instinct complements data here, it doesn&#39;t replace it</li>\n</ul>\n<p><strong>Process, structure, and scalability</strong></p>\n<ul>\n<li>Own the sales playbook, forecasting cadence, deal review process, CRM hygiene standards, and comp and quota-setting principles</li>\n<li>Upskill and coach the existing team on pitch, process, and performance</li>\n<li>Build infrastructure that scales for the next three years, not just today&#39;s headcount</li>\n</ul>\n<p><strong>Team leadership and org design</strong></p>\n<ul>\n<li>Lead the four segment sales leads (Pitstop/Field, Enterprise, Large Parcel, SME Parcel) and any central sales ops or enablement partners</li>\n<li>Decide what&#39;s centralised across functions versus what each segment lead owns locally</li>\n<li>Hire, develop, and coach those leads so each can build out their patch well</li>\n</ul>\n<p><strong>Global and remote team leadership</strong></p>\n<ul>\n<li>Lead teams remotely across time zones and geographies as Relay expands into the Americas and Europe</li>\n<li>Proven capability to do this is a requirement , it can&#39;t be learned on the job here</li>\n</ul>\n<p><strong>Exec partnership and GTM planning</strong></p>\n<ul>\n<li>Partner with the CCO and other function leads on revenue planning, headcount decisions, and commercial trade-offs</li>\n<li>Translate company strategy into a sequenced sales roadmap and GTM direction</li>\n<li>Push back clearly when targets or timelines aren&#39;t realistic</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Multi-motion sales leader. You&#39;ve led more than one kind of sales motion , for example, high-volume SMB or transactional sales alongside enterprise or mid-market relationship-led sales.</li>\n<li>Data-driven and structured operator. You define the metrics that matter, build or oversee the dashboards, and use data to make resourcing and process calls , not gut feel alone.</li>\n<li>Global and remote team builder. You&#39;ve led sales teams across multiple geographies or time zones, ideally including the US and Europe.</li>\n<li>People leader and org designer. You&#39;ve led sales managers or leaders , not just individual contributors , and operated at least one layer removed from the front line.</li>\n<li>Exec partner. You&#39;ve partnered directly with a CEO, founder, or C-suite on revenue planning and commercial trade-offs.</li>\n<li>Builder, not just operator. You&#39;ve introduced new process, data infrastructure, or org structure in a previous role , not only operated within a system someone else built.</li>\n</ul>\n<p><strong>Compensation, Benefits &amp; Workplace</strong></p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.</li>\n<li>Private health &amp; dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave.</li>\n<li>Hardware of your choice.</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/d30bc8bf-2a3d-419f-b15c-4b4332b5ebfc","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/d30bc8bf-2a3d-419f-b15c-4b4332b5ebfc","x-work-arrangement":"onsite","x-experience-level":"executive","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["sales strategy","data analysis","team leadership","global team management","exec partnership"],"x-skills-preferred":["logistics experience","multi-motion sales leadership","data-driven operation","global remote team building","people leadership"],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-30T19:20:00.631Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Logistics & Supply Chain","skills":"sales strategy, data analysis, team leadership, global team management, exec partnership, logistics experience, multi-motion sales leadership, data-driven operation, global remote team building, people leadership"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b9491e71-a92"},"title":"Shift Manager - London","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As the Shift Manager at Relay, you will oversee sortation operations during your shift to ensure targets are met, support recruitment, onboarding, and training of site operatives, lead and motivate your team to high performance, ensure health and safety standards are upheld, identify opportunities to drive efficiency and service quality, and collaborate with stakeholders.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Overseeing sortation operations during your shift to ensure targets are met</li>\n<li>Supporting with recruitment, onboarding, and training of site operatives</li>\n<li>Leading, motivating, and coaching your team to high performance</li>\n<li>Ensuring health and safety standards are upheld and continuously improved</li>\n<li>Identifying and acting on opportunities to drive efficiency and service quality</li>\n<li>Collaborating with stakeholders to support the wider success of the site</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Previous experience in a fast-paced operational or warehouse environment</li>\n<li>A proactive leader with strong communication and team-building skills</li>\n<li>Able to think on your feet, solve problems, and make sound decisions under pressure</li>\n<li>Comfortable using data to track performance and make improvements</li>\n<li>A hands-on, positive attitude and a willingness to roll up your sleeves</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups</li>\n<li>Private health and dental coverage</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave</li>\n<li>Hardware of your choice</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more)</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/d5cc162f-9b70-43fe-a6ea-946e9ee992d5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/d5cc162f-9b70-43fe-a6ea-946e9ee992d5","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["leadership","communication","team management","problem-solving","data analysis"],"x-skills-preferred":["warehouse management","health and safety management","recruitment and onboarding"],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-01-27T10:20:31.633Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Logistics & Supply Chain","industry":"Logistics & Supply Chain","skills":"leadership, communication, team management, problem-solving, data analysis, warehouse management, health and safety management, recruitment and onboarding"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_05f96657-640"},"title":"Sales Operations Manager","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate.</p>\n<p><strong>About the Role</strong></p>\n<p>Relay sells through two core motions. The first is our new-business engine: a B2B enterprise sales motion winning large retailers and brands with significant parcel volumes , and, in time, extending down-market into Small medium enterprises (SME) as that segment opens up. The second is our field engine, which grows Relay&#39;s network of &quot;Pitstops&quot; , local shops and businesses that act as pick-up and drop-off points where consumers can collect parcels and return items.</p>\n<p>Both motions depend on the systems and processes this role will build and own: the account universe and TAM, lead scoring and prioritisation, outreach, CRM architecture, governance, and sales tooling.</p>\n<p>You’ll be both architect and operator, and AI-native in how you work. You’ll define what great looks like across the systems and processes underpinning both sales motions, then take ownership of making it happen. You’ll also be highly fluent in metrics , using dashboards and funnel data to identify where performance is breaking down, where opportunities are being lost, and where we can drive greater efficiency.</p>\n<p><strong>What You&#39;ll Do</strong></p>\n<ul>\n<li>Build the new-business engine: own TAM, account scoring and weekly prioritisation, plus a top-of-funnel (enrichment, multi-threaded contacts, sequencing, signal-based triggers) that lets sales spend their time pitching, not hunting.</li>\n<li>Own the CRM and deal desk: architect Pipedrive around the selling rhythm, govern deal terms, stages and approval gates from pitch to activation, and raise the quality and speed of pitches and proposals.</li>\n<li>Scale the Pitstop engine: run the field team&#39;s scoring, territories, targets and dashboards, manage pricing levers and CPA, and keep lead-to-live data clean, pushing toward a self-running engine with algorithmic assignment, referrals and AI-handled inbound.</li>\n<li>Automate relentlessly: own the tooling stack and build-vs-buy calls (defaulting to building), strip manual work out of the sales day, and design systems that extend to SME and self-serve through configuration, not a rebuild.</li>\n<li>Diagnose and fix the funnel: use funnel data to find where deals stall and pipeline leaks, then ship the fixes.</li>\n</ul>\n<p><strong>Who Will Thrive in This Role</strong></p>\n<ul>\n<li>Systems thinker. You build systems rather than one-off fixes, and you take ideas all the way to a shipped, working solution yourself.</li>\n<li>Proven RevOps experience. You&#39;ve run sales or revenue operations in a fast-moving environment and know what best-in-class looks like across top-of-funnel, CRM, deal desk and process.</li>\n<li>CRM owner, not just admin. You&#39;ve implemented and evolved Pipedrive (or similar) so it fits the selling motion, rather than bending the motion to fit the tool.</li>\n<li>Native AI builder. You&#39;re fluent with Claude and have shipped real tooling and automations in a live business.</li>\n<li>Fast, practical delivery. You implement quickly and are comfortable scoping work for engineering when you need their help.</li>\n<li>High bar for quality. You insist on clean data and tight processes.</li>\n<li>Equally strong in detail and with people. You&#39;re comfortable refining a workflow in depth and equally at ease talking pipeline quality with sales.</li>\n</ul>\n<p><strong>Compensation, Benefits &amp; Workplace</strong></p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay&#39;s success.</li>\n<li>Private health &amp; dental coverage, so comprehensive you&#39;d need to be a partner at a Magic Circle law firm to match it.</li>\n<li>25 days of holidays.</li>\n<li>Enhanced parental leave.</li>\n<li>Hardware of your choice.</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n<li>Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/ce292d3b-4885-40c0-b940-b3b9091b81fb","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/ce292d3b-4885-40c0-b940-b3b9091b81fb","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["AI","CRM","Pipedrive","sales operations","revenue operations","automation"],"x-skills-preferred":[],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":["CPA"],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-22T16:55:20.382Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Logistics & Supply Chain","skills":"AI, CRM, Pipedrive, sales operations, revenue operations, automation"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b430ce29-d58"},"title":"Senior Analytics Engineer","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe&#39;s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>Relay&#39;s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.</p>\n<p>The team consists of ~160 people, around half in engineering, product and data, with 45+ advanced degrees across computer science, mathematics and operations research. Thousands of data points are captured, calculated, analysed and predicted for every single parcel handled.</p>\n<p>As a Senior Analytics Engineer, you will sit within the Last Mile squad, contributing to the success of key agentic workflows that power the Last Mile marketplace. Your role involves designing core data models, building foundations for key AI systems, driving data quality, collaborating with team members, and shaping analytics engineering practices.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Design core data models that power analytics, data science and AI workflows</li>\n<li>Build foundations for key AI systems that power the Last Mile marketplace</li>\n<li>Drive data quality by implementing testing, monitoring, and alerting</li>\n<li>Collaborate with team members to understand their data needs and deliver solutions</li>\n<li>Shape analytics engineering processes and standards as Relay scales</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5+ years of experience as an analytics engineer, data engineer, data analyst or similar role</li>\n<li>Extensive experience with SQL, particularly with BigQuery and PostgreSQL</li>\n<li>Demonstrated experience with dbt, building and maintaining efficient, scalable, and reliable DAGs</li>\n<li>Python proficiency for data manipulation, scripting, and automation</li>\n<li>Experience with data visualisation tools such as Tableau, Looker, or similar</li>\n<li>Effective communication skills, particularly in gathering requirements and guiding non-technical stakeholders</li>\n<li>Familiarity with using AI tools to accelerate workflow</li>\n</ul>\n<p>Nice to Have:</p>\n<ul>\n<li>Experience with orchestration tools like Dagster, Airflow, or similar</li>\n<li>Experience building real-time or near-real-time data pipelines</li>\n<li>Familiarity with machine learning workflows and feature engineering</li>\n<li>Experience embedded in teams building customer-facing products</li>\n<li>Previous experience of learning and modelling an unfamiliar operational domain</li>\n<li>A desire to see the real-world impact of what you work on</li>\n</ul>\n<p>Compensation, Benefits &amp; Workplace:</p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups</li>\n<li>Private health &amp; dental coverage</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave</li>\n<li>Hardware of your choice</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, etc.)</li>\n<li>Located in Shoreditch, with a 4-day on-site and 1-day remote work arrangement</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.ashbyhq.com/relay/041f24b5-1813-4188-8458-5cee7217f230","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Relay","sameAs":"https://relay.com","logo":"https://logos.yubhub.co/relay.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/relay/041f24b5-1813-4188-8458-5cee7217f230","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["SQL","BigQuery","PostgreSQL","dbt","Python","data visualisation tools","effective communication","AI tools"],"x-skills-preferred":["orchestration tools","real-time data pipelines","machine learning workflows","feature engineering","customer-facing products","operational domain experience"],"x-benefits":["health_insurance","dental","paid_leave","equity"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-04-15T11:11:25.353Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"SQL, BigQuery, PostgreSQL, dbt, Python, data visualisation tools, effective communication, AI tools, orchestration tools, real-time data pipelines, machine learning workflows, feature engineering, customer-facing products, operational domain experience"}]}