As a Part-Time Premium Services Representative, you will engage with fans, providing accurate information about Red Bull New York and the stadium. You will deliver high-quality customer service, problem-solve, and ensure a welcoming experience for all guests.

Key responsibilities include:

• Engaging with fans and providing accurate information
• Delivering high-level customer service
• Problem-solving and effective communication
• Directing fans to their proper hospitality areas with high energy
• Maintaining a neat and tidy appearance according to uniform standards
• Welcoming and acknowledging guests, scanning tickets, and applying wristbands/credentials efficiently

Requirements:

• At least 18 years of age
• Flexibility to work unusual hours, including nights, weekends, and some holidays
• Commitment to work at least 70% of the 2026 Season Home Schedule & Stadium Events
• Ability to endure seasonal temperatures during outdoor work

The hourly rate for this position is $25/hour, subject to change.

Red Bull New York is an equal opportunity employer and welcomes applications from diverse candidates.

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Responsibilities:

• Develop and execute paid media strategies across digital and traditional channels
• Lead media planning and budget allocation to maximise impact
• Manage Google performance strategy, including Search keyword analysis and campaign optimisation
• Analyse performance data to inform future campaigns and optimise ROI
• Partner with internal teams to develop reporting and attribution capabilities
• Continuously optimise campaigns and media plans to improve efficiency and scale
• Support fan acquisition and lead generation beyond paid media
• Project manage cross-functional marketing initiatives
• Collaborate with external media partners to translate business goals into effective campaigns

Requirements:

• Strong hands-on experience across Meta, Google, and other digital channels
• Ability to develop integrated media plans across digital, OOH, CTV, audio, and other channels
• Focus on incremental sales, revenue, ROAS, CAC, and overall business impact
• Strong understanding of audience segmentation, funnel strategy, retargeting, and geographic targeting
• Highly data-driven and comfortable interpreting performance across platforms
• Ability to translate business objectives into clear creative and media briefs

Benefits:

• Comprehensive benefits offerings, including medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program
• Base salary range: $71,010 - $86,790 + cash incentives

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Responsibilities:

• Develop and execute brand strategies to build fan affinity and drive business results
• Lead the in-house creative team and oversee brand storytelling
• Manage social media and influencer marketing efforts
• Collaborate with cross-functional teams to deliver integrated marketing campaigns
• Analyze data and insights to optimize marketing performance
• Develop and manage budgets and project plans

Requirements:

• 10+ years of experience in brand marketing, ideally in sports, entertainment, or lifestyle brands
• Proven track record of developing and scaling brand identities and campaigns
• Strong creative and strategic thinking skills
• Excellent communication and project management skills
• Fluency in English, with additional languages an asset

What We Offer:

• Competitive salary range: $107,680 - $161,520 + cash incentives
• Comprehensive benefits package, including medical and dental insurance, 401(k) plan, and paid time-off program

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Responsibilities:

• Travel 50-60 times per year for mascot appearances
• Serve as a Mascot Handler for appearances and match days
• Adapt to different environments to provide the best game experience for fans
• Problem-solve quickly in live sports settings to ensure scripted events run smoothly and performer and fan safety is maintained
• Maintain and create mascot props, costumes, and skit items as needed
• Assist in ideation sessions for in-game skits, social media content, and external requests
• Assist in gameday preparation, including rolling t-shirts, organizing seat and suite visits, handing out prizes to fans, and reviewing the game schedule
• Communicate effectively with game presentation staff during games
• Engage with fans of all ages and provide excellent customer support

Requirements:

• Prior professional mascot or mascot handler experience is strongly preferred
• Outgoing personality with a passion for entertainment within sports and comedy
• Flexibility to work regular season and playoff match days, evenings, and weekends
• Dependable transportation to and from matches and appearances in the Tri-State area
• Knowledge of MLS, general soccer knowledge, and culture of our supporters and fans

We offer a dynamic and creative work environment. You must be authorized to work in the United States without sponsorship.

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As a Coordinator, Academy Operations, you will lead and execute all matchday logistics and on-site operations for RBNY home matches. You will be responsible for managing player and staff kit and equipment operations, including sizing, distribution, collection, gear washing, storage, and replenishment.

Key responsibilities include:

• Leading and executing matchday logistics and on-site operations
• Managing player and staff kit and equipment operations
• Serving as primary administrative and operational liaison among coaches, staff, players, and families
• Leading scheduling and communication of training, matches, and events through Teamworks
• Managing inventory tracking and ordering

Requirements:

• Minimum of three years of experience working in an elite sporting environment
• Strong understanding of youth player development and the operational needs of an academy setting
• Experience with team management platforms (e.g., Teamworks)
• Excellent organisational skills and attention to detail

We offer a comprehensive benefits package, including medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

The salary range for this position is $54,000-$56,000.

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Expectations As an RBNY Youth Coach, you will uphold professional standards on and off the field. Your work week includes coaching hours, administrative tasks, and required education meetings. Adherence to deadlines, policies, and procedures is required.

Responsibilities

Coaching Roles

You will be a Full Availability Coach, Partial Availability Coach, or Junior Coach (aspiring coaches).

On-field Responsibilities

• Deliver sessions aligned with the RBNY philosophy and Red Print methodology.
• Arrive on time with the field inspected, equipment prepared, and session plan ready.
• Maintain a safe environment: check the field, secure goals, follow check-in/out procedures, and follow the two-adult rule.
• Demonstrate coaching, not playing, in all sessions and games.
• Carry required first-aid supplies and follow proper procedures.

Off-field Responsibilities

• Attend mandatory weekly paid education meetings (typically Tues/Wed/Thurs mornings).
• Attend paid seasonal orientations.
• Complete all required administrative tasks, including session plans, team reports, evaluations, timesheets, and expense reports.

Player Welfare

• Treat all players with dignity and maintain appropriate physical contact guidelines.
• Ensure no player is left unattended and all departures are with an approved guardian.
• Promote an environment free from bullying, harassment, or misconduct.

Professional Conduct

• Communicate only with parents/guardians,never directly with minors.
• Do not share photos, videos, or work-related content involving players on social media.
• Wear approved Adidas coaching apparel and maintain professional appearance and behavior.
• Report incidents or violations promptly.

Coach Development

• Part of the #1 professional coach development team in NY/NJ-Metro area.
• 1 on 1 coach support visits and extensive feedback.
• Paid in-house weekly education meetings.
• In-house United Soccer Coaches National Diploma.
• Academy Observations.
• First Team Observations.

Experience

• Over the age of 18.
• Minimum USSF ‘D’ or equivalent coaching license.
• Coaching experience with youth players or previous playing experience.
• Reliable form of transportation.

Join the Team The base hourly range for this position is $18- $53 in addition to an hourly admin rate of $16. Actual hourly rate offers may vary based on work experience.

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Responsibilities:

• Manage the organization's lifecycle marketing strategy across email, SMS, and other owned channels
• Develop audience segmentation and targeting strategies based on fan behavior, purchase history, engagement, interests, geography, lifecycle stage, and other relevant signals
• Manage campaign creation across copywriting, design briefs, and building within Salesforce Marketing Cloud (email platform) and Attentive (SMS platform)
• Lead the email marketing program in Salesforce Marketing Cloud, writing, designing, and building campaigns that maximize unique clicks, conversions, revenue, and downstream fan engagement
• Develop and optimize automated fan journeys, including welcome, nurture, conversion, post-purchase, re-engagement, retention, and other lifecycle programs
• Manage fan database growth strategy, identifying and executing new ways to increase the size and quality of the club's opted-in audience
• Establish testing and optimization roadmaps across subject lines, creative, offers, calls-to-action, send times, segmentation, cadence, and journey structure
• Analyze campaign and audience performance, going beyond surface-level metrics to understand unique clicks, conversion rates, revenue, purchase behavior, unsubscribe rates, list growth, and the incremental impact of lifecycle communications
• Build a clear measurement framework for lifecycle marketing, creating reporting that connects campaign engagement to ticket purchases and broader business outcomes
• Manage SMS strategy and execution as the club expands its use of Attentive
• Build scalable lifecycle infrastructure, including campaign calendars, audience frameworks, journey maps, testing plans, reporting templates, and CRM playbooks

Requirements:

• Strong understanding of lifecycle and CRM strategy
• Ability to translate fan behavior, purchase history, engagement, and lifecycle stage into meaningful audience segments and highly relevant communications
• Strong understanding of email strategy, creative, deliverability, cadence, testing, and performance optimization
• Experience with Salesforce Marketing Cloud is strongly preferred
• Focused on driving measurable outcomes, especially unique clicks, conversions, revenue, and downstream ticket purchases
• Comfortable developing hypotheses, testing messaging, offers, audiences, creative, cadence, and send times, then using results to continuously improve performance
• Confident working with campaign and audience data, identifying insights, and turning performance results into clear recommendations and actions
• Strong communicator who can work effectively with cross-functional teams

Benefits:

• Comprehensive benefits offerings, including medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program

Salary:

• The base salary range for this position is $71,010 - $86,790 + cash incentives.

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As a Hospitality Staff member, you will engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium. You will provide a high level of customer service, problem-solve by effectively communicating with guests and manager, and have high energy when engaging fans and directing them to their proper hospitality areas.

Key responsibilities include:

• Engaging with fans and providing accurate information
• Providing high-quality customer service
• Problem-solving and effective communication
• Directing fans to hospitality areas
• Presenting a neat and tidy appearance
• Welcoming and acknowledging guests, scanning tickets, and applying wristbands/credentials

To be successful in this role, you must:

• Be at least 18 years of age
• Be flexible and able to work unusual hours, including nights, weekends, and some holidays
• Commit to working at least 70% of our 2027 Sprint Season & 27/28 Regular Season Home Schedule & Stadium Events
• Endure seasonal temperatures as working conditions sometimes require outdoor work

The hourly rate for this position is $25/hour.

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As an Academy Performance Coach, you will be responsible for leading strength and conditioning coaching of assigned players in alignment with the academy Athletic Development Framework.

Key responsibilities include:

• Developing and leading on-field movement programs, including position-specific speed, agility, and change of direction fundamentals
• Managing and implementing physical testing protocols for assigned age groups
• Collecting, analysing, and providing feedback on growth and maturation data
• Managing load monitoring data to inform performance, training, recovery, and injury prevention strategies
• Maintaining accurate records of data collected
• Staying up-to-date with research in athletic development to ensure best practices are applied
• Developing a data-informed approach to enhancing performance and athlete management
• Being a creative and outside-the-box thinker when developing content for delivery

Requirements:

• Bachelor's degree from an accredited college/university in Exercise Science or a related field
• Certified Strength and Conditioning Specialist (CSCS) certification
• CPR certification
• Interest and knowledge of soccer
• Previous experience with data visualization tools such as Power BI is an advantage
• Previous experience working as part of a multi-disciplinary sports department is preferred
• Strong interpersonal skills, with the ability to communicate effectively with key stakeholders and build trust and relationships with players and staff

We offer a competitive salary range of $65,000 - $70,000 + cash incentives, as well as comprehensive benefits, including medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

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Responsibilities:

• Monitor activations around our match day fan zone location, the BULLevard, ensuring our fans and newcomers are welcomed and assisted with any questions regarding activations
• Ensure pre-match preparation is in accordance with operational standards and understanding the safety measures behind each activation
• Assist in the execution of other activations around Sports Illustrated Stadium and off-site events
• Support the field marketing team’s grassroots efforts by distributing print collateral and providing the highest level of customer service when needed
• Be available to work at least 50% of match days and field events

The hourly rate for this position is $18/hour. The hourly rate is subject to change and may be modified.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

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As a Fan Experience Representative, you will engage with fans, provide accurate information about Red Bull New York and Sports Illustrated Stadium, and create a fun experience through positive fan interactions.

Responsibilities:

• Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium
• Provide a high level of customer service, having experience in problem-solving and effectively communicating with fans
• Be proactive and have high energy when interacting with fans
• Represent the Red Bulls organisation on match and/or event days
• Create a fun experience through positive fan interactions
• Assist various departments upon request on match/event days
• Assist with in-match promotions/experiences for the Sales/Service departments as well as Red Member events and Sales events/initiatives

Requirements:

• High school diploma
• Previous customer service experience is a plus
• Excellent customer service and communication skills
• High energy and proactive when interacting with fans
• Strong initiative and work ethic, able to function without supervision
• Ability to communicate positively with guests to establish their needs efficiently and courteously
• Ability to work evenings, weekends, and holidays
• Bi-lingual is a plus
• Knowledge of Red Bull New York and Major League Soccer is a plus

We offer an hourly rate of $16/hour.

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Your main tasks will include:

• Supporting the operations of SIS and stadium setup, breakdown, staging, and conversion for matches
• Coordinating with other Red Bull New York departments to ensure successful event execution
• Collaborating with outside parties such as visiting teams, referees, league officials, vendors, and partners to meet their needs
• Performing other designated assigned responsibilities

To excel in this role, you should:

• Be able to lift 50+ pounds and perform moderate labor over 8-12 hours, often in varying weather conditions
• Demonstrate professionalism around professional athletes and teams, maintaining composure and effectiveness under pressure
• Be able to meet deadlines, prioritize tasks, and multitask at a high level

The base hourly rate for this position is $20. Actual offers may vary based on work experience. This is a part-time role, and you may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York is an equal opportunity employer and welcomes applications from diverse candidates.

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Responsibilities:

• Sell tickets and provide customer service via the SI Tickets ticketing system
• Accept and apply payments to relevant orders and distribute proper change
• Assist customers at the Box Office Customer Service and Ticket Sales windows and resolve any problems
• Answer questions regarding events, tickets, and schedules
• Maintain a secure working environment for cash and tickets
• Perform other tasks as assigned

Requirements:

• Be at least 18 years of age or older
• Prior cash handling and customer service experience
• Comfortable counting money and making change
• Guest-centric, quality service attitude
• Availability on nights, weekends, and holidays
• Committed to work 85-90% of 2027 Season Home Schedule and any additional matches/events
• Bilingual in Spanish and experience with various ticketing platforms a plus!

Benefits:

• Hourly rate of $20/hour (subject to change)

Equal Opportunity Employer: Red Bull New York is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

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