Help organizations across Korea make better security decisions with Recorded Future's threat intelligence platform, trusted by leading enterprises and governments. As our Korean-speaking Technical Account Manager, you'll own the technical and strategic success of all our customer accounts in Korea.

With a focus on enterprise relationships, you'll work directly with security teams and executives to embed intelligence into their operations and demonstrate its value. You'll combine hands-on technical guidance with consultative advice, playing a central role in customer retention, expansion and the growth of our business in Korea.

Responsibilities

• Develop and execute customer success plans aligned with business and security priorities, guiding Korean accounts from onboarding through renewal while also supporting customers across the broader ASEAN region.
• Guide security teams on platform configuration, integrations and tuning, and monitor adoption, usage and integration health.
• Lead intelligence advisory engagements covering emerging threats, collection priorities, workflows and customer tradecraft.
• Conduct technical and executive business reviews that demonstrate customer value, security outcomes and maturity progression.
• Identify account and renewal risks early, and partner with account directors to strengthen retention and uncover expansion opportunities.
• Bring customer feedback to product, intelligence and data science teams to improve capabilities and services.
• Mentor colleagues and improve advisory methods while managing competing priorities and meeting service KPIs.
• Keep account records current, including customer outcomes, sentiment and action plans for at-risk accounts and high-impact issues.

Requirements

• Korean proficiency: Professional proficiency in speaking, reading and writing Korean is required. Native fluency is strongly preferred.
• Experience: 5+ years in customer-facing cyber threat intelligence, security operations or cyber advisory roles within enterprise or vendor environments.
• Intelligence expertise: Strong understanding of intelligence tradecraft, operational use cases and the threat landscape. Familiarity with the Intelligence Lifecycle, MITRE ATT&CK, NIST, Diamond Model and Cyber Kill Chain.
• Technical fluency: Experience with intelligence platforms, APIs, data feeds, SIEM/TIP/SOAR integrations and SaaS architectures.
• Customer success: Proven success in account health, retention and growth, using adoption and integration metrics to guide customer engagement.
• Communication: Strong analytical, presentation and stakeholder management skills, with the ability to explain technical concepts and business value to security practitioners and executives.
• Approach: Consultative, proactive and curious about adversaries, with the ability to lead complex initiatives across technical and business teams.
• Education: A bachelor's degree or related experience in cybersecurity, computer science, intelligence studies or a related field. Industry certifications such as CISSP, GCTI or GCIH.

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Responsibilities

• Ensure the performance, capacity, scalability, reliability, resiliency, security, compliance, support, cost efficiency, SLA, SLOs, RPOs and RTOs for the platform, either directly or in collaboration with other teams.
• Make systemic improvements both proactively and for recurring issues.
• Perform comprehensive Root Cause Analysis for outages.
• Design, implement, and maintain scalable and reliable infrastructure on AWS.
• Develop and manage observability solutions using tools such as Grafana, ELK (Elasticsearch, Logstash, Kibana), and Prometheus to monitor system health and performance.
• Automate infrastructure provisioning and configuration using Terraform and Chef.
• Participate in a 24/7 on-call rotation to respond to and resolve production incidents.
• Collaborate with engineering teams to ensure applications are designed for high availability and resilience.
• Proactively identify and address performance bottlenecks and potential issues.
• Drive continuous improvement through automation, process optimization, and post-incident reviews.

Requirements

• 3+ years of experience in a Site Reliability Engineer, DevOps Engineer, or similar role.
• Extensive hands-on experience with Amazon Web Services (AWS), including a deep understanding of networking concepts within AWS.
• Expert-level troubleshooting and diagnostic skills
• Proven track record of reducing system downtime
• Ability to grasp complex architectures.
• Advanced Linux skills (engineering fundamentals, networking, storage, operating systems)
• Exposure managing and optimizing observability suites (e.g., Grafana, ELK Stack).
• Strong proficiency in Terraform and Chef.
• A strong preference for automating tasks and implementing solutions via Infrastructure as Code rather than manual changes.
• Skilled in creating clear, concise incident reports and technical documentation
• Ability to stay calm under pressure during an outage.
• Fantastic collaboration skills.
• Spectacular collaborator and communicator.
• A team player but self motivated.

Preferred Qualifications

• Knowledge and experience with Kubernetes.
• Familiarity with message brokers such as RabbitMQ and Apache Kafka.
• Experience with NoSQL databases, particularly MongoDB and Elasticsearch.
• Familiarity with OpenTelemetry
• Experience with large distributed systems and microservices architecture
• Experience with CI/CD pipelines.

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Responsibilities

• Own the technical and strategic success of a portfolio assigned customer accounts across their entire intelligence journey, from onboarding to renewal
• Partner with customers across the broader ASEAN region to define and deliver high-value intelligence-led outcomes using Recorded Future’s full suite of capabilities across the platform, integrations ecosystem and services portfolio
• Monitor and drive intelligence platform adoption, analyze usage patterns and integration health to ensure sustained operational success
• Conduct regular executive and technical business reviews, presenting value realization metrics and maturity progression
• Proactively identify and mitigate risks to account health and renewal, including budget related constraints, competitive pressure, and loss of champion or stakeholder turnover
• Preempt customer needs and proactively identify growth opportunities to ensure customer satisfaction, retention and platform expansion
• Serve as the primary technical liaison, collaborating with the customers SOC, CTI, engineering, GRC, threat hunting, vulnerability management and other security teams on configuration, data integration, and optimization
• Design and execute strategic customer success and intelligence adoption plans that align business priorities with Recorded Future capabilities and measurable outcomes, in partnership with account directors and cross-functional Recorded Future teams
• Collaborate cross-functionally with sales, product management, data science and intelligence teams to ensure a unified customer experience
• Lead bespoke intelligence advisory engagements, addressing emerging threats, collection priorities, intelligence workflows, configuration and tuning, and strengthening of customer tradecraft and platform proficiency
• Serve as a trusted advocate and voice of the customer, influencing product direction and services innovation
• Mentor team members and contribute to continuous improvement of advisory methodologies
• Appropriately manage multiple complex and competing priorities, while maintaining world-class levels of quality consistency at all times in alignment with organisational metrics and KPI’s
• Maintain exemplary level of administrative rigor in Recorded Future systems of record, ensuring meaningful updates on successes, outcomes, customer sentiment, and detailed technical plans for at risk accounts and high impact issues

Requirements

• Experience: 5+ years of consulting or other customer facing cyber threat intelligence, security operations or cyber advisory roles within enterprise or vendor settings. Experience across one or more key security related domains including intelligence, security operations, vulnerability management, GRC, threat hunting or incident response
• Expertise: Excellent understanding of intelligence principles, concepts, frameworks and tradecraft, intelligence operationalization and application in operational environments, and robust situational awareness of the broader threat landscape. Technical fluency with intelligence platforms, APIs, data feeds, security integrations (SIEM, TIP, SOAR etc), SaaS architectures and data-driven security operations
• Soft Skills: Excellent verbal and written communications, innate attention to detail, proven ability to translate intelligence insights into actionable and measurable business and security outcomes, proficiency in communicating complex concepts to diverse technical and non-technical audiences up to and including the C-suite. Strong analytical, presentation and stakeholder management skills
• Language Fluency: Professional proficiency in an Asian language (e.g., Mandarin) is preferred
• Customer Management: Proven success in account health management, risk mitigation, retention and growth. Experience in monitoring adoption metrics, usage trends and integration performance
• Knowledge: Fundamental understanding of the Intelligence Lifecycle, common security frameworks including MITRE ATT&CK, NIST, Diamond Model and the Cyber Kill Chain
• Education: Bachelor's Degree or related experience in cyber security, computing science, intelligence studies or related field. Industry certifications such as CISSP, GCTI, GCIH etc.
• Personal Attributes: Customer obsessed, fascinated by the adversary and boundless curiosity, adaptive and proactive self-starter with a passion for impact, consultative mindset, strategic communicator, collaborative team player, and outcome-driven professional who thrives in fast paced, dynamic, customer-facing environments. Ability to lead complex, multi-stakeholder initiatives across technical and business teams

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The Senior Sales Engineer will partner with customers to deeply understand their challenges, ideal outcomes, and technical requirements, and act as a trusted advisor and subject matter expert, providing customers with authentic advice and experience.

Responsibilities:

• Partner with customers to understand their challenges and provide solutions that meet their needs
• Act as a trusted advisor and subject matter expert
• Partner with Account Executives to build and execute sales strategies
• Create deep relationships with sales counterparts
• Create content to uplevel the Sales Engineering team
• Provide customized product demonstrations
• Create and execute proof of value (PoV) strategies
• Create business justifications and executive business case presentations
• Act as a 1-on-1 mentor for new hire SEs
• Support interviewing of Account Executive and Sales Engineering team candidates

Requirements:

• 5+ years experience as an SE selling security services/product or experience working as an intelligence analyst/officer
• Natural sense of curiosity and urgency
• Ability to understand WHY questions are being asked
• Understanding of intelligence principles and cyber threat intelligence objectives
• Excellent communication skills
• Willingness to travel at least 30%

Benefits:

• Base salary range: $143,000-$200,500
• Incentive compensation, equity, and medical, dental, vision, life insurance, and 401K

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The Senior Sales Engineer will partner with customers to deeply understand their challenges, ideal outcomes, and technical requirements, and act as a trusted advisor and subject matter expert, providing customers with authentic advice and experience.

Responsibilities:

• Partner with customers to understand their challenges and provide solutions that meet their outcomes
• Act as a trusted advisor and subject matter expert
• Partner with Account Executives to build and execute sales strategies
• Create deep relationships with sales counterparts
• Create content to uplevel the Sales Engineering team
• Provide customized product demonstrations
• Create and execute proof of value strategies
• Create business justifications and executive business case presentations
• Act as a 1-on-1 mentor for new hire SEs
• Support interviewing of Account Executive and Sales Engineering team candidates

Requirements:

• 5+ years experience as an SE selling security services/product or experience working as an intelligence analyst/officer
• Natural sense of curiosity and urgency
• Ability to understand WHY questions are being asked
• Understanding of intelligence principles and cyber threat intelligence objectives
• Excellent communication skills
• Willingness to travel at least 30%

The base salary range for this full-time position is $143,000-$200,500.

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You will lead complex enterprise pilot projects and help the transition to a successful onboarding of tailored solutions, ensuring optimal outcomes and long-term customer success.

This position demands a strong blend of cybersecurity expertise, technical engineering skills, analytical thinking, and strategic business insight.

Responsibilities:

• Engage with prospective and existing customers, understand their requirements, address technical inquiries, and showcase Recorded Future capabilities
• Plan and manage proof of value engagements
• Develop use cases and deliver product demonstrations and presentations
• Resolve critical analytical, technical, and operational challenges
• Promote user adoption across various use cases
• Travel throughout the region when required, roughly 40% of the time

Requirements:

• Preferred experience in a Pre-Sales Engineering role or a Consulting position, focused on Cybersecurity solutions or services
• A Bachelor's degree (Master's preferred) or equivalent combination of education and professional experience
• Technical knowledge in one or more of the following areas: SIEM, DFIR, Vulnerability Assessments, Threat Intelligence, Security Operations, Threat Hunting & Research
• Professional experience in analytical roles across domains such as intelligence, military, cybersecurity, or business operations
• Excellent communication and collaboration skills, with the ability to engage effectively with both technical and non-technical stakeholders
• Working knowledge or familiarity with Threat Intelligence is a plus
• Proven ability to establish trust and rapport with clients, including C-level executives and technical decision-makers
• Experience delivering customized product demonstrations and managing proof-of-concept engagements
• Ability to identify client challenges and craft innovative solutions that align with their strategic objectives
• Adaptability to thrive in fast-paced environments with high expectations
• Proficiency in business-level English and Turkish is required

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Responsibilities:

• Manage up to 50-75 customer accounts for renewal and retention: Ensure customer satisfaction and renewal of contracts.
• Meet or exceed assigned renewal revenue targets: Consistently achieve or surpass company goals for renewal revenue.
• Negotiate, protect, and grow the renewal revenue stream within the assigned territory: Use strategic negotiation skills to safeguard and enhance revenue.
• Drive on-time and accurate renewals: Adhere to internal processes and procedures for timely and precise renewals.
• Maintain consistent and accurate deal progression updates in Salesforce.com: Ensure all renewal opportunities are accurately tracked from Quote to Close.
• Build and leverage relationships with internal and external teams: Collaborate with various stakeholders to achieve positive outcomes for the company and your customers.

Requirements:

• At least 2+ years of sales experience, including Inside Sales, Outside Sales, Account Management, Customer Success, or similar roles.
• Experience in a competitive, sales-driven environment.
• A track record of success and high achievement.
• SaaS or High Tech sales experience is preferred.
• Security experience is a plus but not mandatory.
• Experience with Channel Sales and Direct Sales are both valuable.
• A positivity, a can-do attitude, flexibility, and curiosity are a must.
• Fluent in English, ability to communicate effectively in multiple regional languages a plus, both written and spoken.
• A Bachelor's Degree or higher is desirable.

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This role sits at the center of how users interact with our intelligence platform. You'll shape how someone goes from a question to an answer,and you'll have room to rethink the paradigms entirely, not just optimize what exists today. The goal is to make these experiences coherent, fast, and trustworthy for security analysts who work under time pressure and demand precision.

We also expect this PM to be a power user of AI in their own workflow,building agents, using them to synthesize research and inputs, and accelerating how product requirements and analysis get produced.

What You'll Do:

• Define and drive the product vision and roadmap for search, query, and how results are displayed and explored,grounded in analyst workflows and competitive dynamics.
• Rethink interaction paradigms from first principles where the current model doesn't serve users well.
• Partner closely with engineering, design, and data science to ship capabilities that are both powerful and legible to non-technical and expert users alike.
• Work with go-to-market and enablement teams to ensure new capabilities land with customers and internal stakeholders.
• Make deliberate decisions about where AI adds genuine value versus where it introduces noise or erodes trust,especially critical for an audience that scrutinizes automated output.
• Use quantitative signals and qualitative research to prioritize, measure impact, and iterate.

What You'll Own:

• The search and querying stack: from query construction through the analysis and results experiences that let analysts explore, pivot, and refine.
• Display methods and interaction paradigms: how intelligence gets surfaced, summarized, and navigated,with the mandate to invent new models where needed, not just maintain existing ones.
• AI integration across these surfaces: how summarization, natural-language querying, and assistive capabilities are embedded into search and results in ways analysts can rely on and verify.
• The connective tissue across these experiences,ensuring query, results, and exploration feel like one coherent system rather than separate tools.

How You Work with AI:

• Build and orchestrate agents to automate parts of your own workflow,research synthesis, competitive monitoring, requirement drafting, and analysis.
• Use AI to compress the path from raw inputs (customer calls, docs, data, stakeholder feedback) to structured requirements, PRDs, and decision-ready artifacts.
• Treat AI tooling as a core part of the craft: experiment with new capabilities, develop reusable patterns, and raise the bar for how the product team operates.
• Bring a builder's instinct,comfortable prototyping, wiring up tools, and getting hands-on rather than waiting for someone else to build the scaffolding.

What You Bring:

• 5+ years in product management, with meaningful experience on search, data exploration, analytics, or information-dense B2B products.
• A strong point of view on how to design for expert users working with complex data,and a willingness to challenge established interaction models.
• Hands-on experience using AI/LLM tools in your own work,ideally including building or orchestrating agents,plus a clear grasp of their tradeoffs: summarization quality, hallucination risk, verifiability, latency.
• Excellent collaboration skills across engineering, design, and data science, plus the ability to translate technical constraints into product decisions.
• Bonus: background in cybersecurity, threat intelligence, or another domain where users are skeptical, high-stakes, and detail-oriented.

The base salary range for this full-time position is $152,000 - $228,500.

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The work sits at the intersection of cybersecurity, product development, automation, external partnerships, and business strategy, with the opportunity to shape how Recorded Future delivers and scales takedown outcomes globally.

Responsibilities

• Own the strategy and roadmap: Define the vision, priorities, and operating model for takedown capabilities within Digital Risk Protection.
• Strengthen service delivery: Assess current workflows, performance, escalations, and customer pain points, then drive immediate and sustained improvements.
• Scale the capability: Prioritize the highest-impact takedown types and translate complex operational requirements into scalable product workflows.
• Design the operating model: Partner with Engineering and AI teams to improve validation, evidence collection, authorization, submission, monitoring, escalation, verification, and reporting, including where automation or human review is required.
• Establish safeguards: Work with Legal and external experts to address authorization, false positives, liability, policy requirements, and regional differences.
• Build the external ecosystem: Develop relationships with registrars, hosting providers, platforms, and other disruption partners to improve speed and success.
• Measure and grow impact: Establish meaningful performance metrics and partner with Product Marketing, Sales, and Customer Success on packaging, monetization, adoption, retention, and growth.

Requirements

• Deep, direct experience executing, designing, or leading digital takedown services, with meaningful ownership of the takedown lifecycle.
• Strong understanding of how requirements and execution vary by threat type, provider, platform, geography, evidence standard, and legal or policy basis.
• Experience across relevant use cases such as phishing, malicious sites, domain abuse, impersonation, trademark or copyright infringement, social media abuse, or exposed code and data.
• Experience turning complex, manual operations into product strategy, requirements, workflows, and scalable technology.
• Technical fluency with APIs, automation, AI-assisted workflows, integrations, and human-in-the-loop controls.
• Strong judgment around customer impact, false positives, liability, and when to involve legal or other subject-matter experts.
• Demonstrated ability to align Product, Engineering, Legal, Support, and commercial teams without relying on a large dedicated organization.
• A hands-on, curious, and collaborative approach, with the ability to solve immediate problems while building the longer-term model.
• Existing relationships with registrars, hosting providers, platforms, or disruption partners are valuable. The ability and willingness to build them is essential.

The base salary range for this full-time position is $152,000- $228,500.

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As the Senior Manager, Sales Engineering - US Public Sector, you will lead, coach, and develop a distributed team of Sales Engineers supporting Federal, DoD, and Intelligence Community, Civilian, State, and Local Government customers.

Key responsibilities include:

• Establishing a consistent operating model across team coverage, technical sales processes, performance expectations, and leadership visibility.
• Assessing team capabilities and capacity, addressing development, hiring, performance, and career-growth needs.
• Partnering with Public Sector sales leaders to clarify accountabilities and create a more proactive working model.
• Standardizing technical discovery, demonstrations, Proof of Value engagements, technical validation, and post-sale handoffs.
• Leading from the front on strategic opportunities and helping the team secure technical wins.
• Collaborating with Product, Professional Services, Intelligence Services, and Channel to improve customer outcomes and inform Public Sector strategy.

To succeed in this role, you will need:

• 4+ years leading a Sales Engineering, PreSales, or technical selling organization within cybersecurity.
• Meaningful experience supporting Public Sector customers, ideally including Federal, DoD, or Intelligence Community organizations.
• Deep technical knowledge of threat intelligence and security operations, including SIEM, SOAR, APIs, integrations, and related technologies.
• Experience building or improving Sales Engineering processes, coverage models, operating rhythms, and performance visibility.
• A track record of developing mixed-tenure teams, hiring strong talent, and addressing performance gaps.
• The ability to personally support sophisticated discovery, demonstrations, Proof of Value engagements, and technical customer conversations.
• A hands-on, highly accountable leadership style with strong cross-functional and executive communication skills.

The base salary range for this full-time position is $179,500 - $251,000. Benefits include incentive compensation, equity, medical, dental, vision, life insurance, and 401K.

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Responsibilities:

• Triage and investigate samples surfaced by the sandbox to discover new and emerging malware families.
• Perform static and dynamic analysis of malicious samples across Windows, macOS, and Android platforms.
• Write and maintain YARA rules to reliably detect malware families and variants.
• Develop and maintain configuration extractors to pull actionable intelligence (C2 servers, campaign IDs, encryption keys, etc.) from malware samples.
• Validate and tune detections to minimize false positives.
• Improve analysis methodology and tooling.
• Influence sandbox features based on malware research.

Requirements:

• Solid understanding of how sandbox systems work (behavioral analysis, hooking, monitoring, evasion detection, etc.).
• Strong knowledge of internals of Windows, Android, or macOS (multiple is a plus) - process/memory model, file formats, APIs, OS-level mechanisms abused by malware.
• Practical experience writing YARA rules, behavioral detection, and config extractors.
• Strong skills in Assembly language.
• Comfortable working asynchronously and independently.
• Familiarity with the Go programming language.
• Prior experience contributing to public or private detection rule sets.

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You will lead, coach, and develop a team of Account Directors and Associate Account Directors focused on acquiring new customers and expanding existing relationships.

In this role, you'll balance big-picture strategy with day-to-day execution, ensuring pipeline health, supporting complex deal cycles, and fostering a culture of accountability, collaboration, and high performance.

Responsibilities

• Own regional sales strategy and execution, guiding a team focused on both new customer acquisition and account expansion.
• Recruit, develop, and retain top sales talent while fostering a culture of accountability and high performance.
• Coach sellers on territory planning, discovery, deal strategy, and execution across the full sales cycle.
• Establish clear regional goals and business plans that balance long-term vision with short-term execution.
• Ensure disciplined pipeline management and accurate forecasting through MEDDPICC methodology and sales systems (Salesforce, Clari, Gong, etc.).
• Support the team in building executive-level relationships and navigating complex, multi-stakeholder sales cycles.
• Partner cross-functionally with channel, marketing, customer success, and sales operations to drive efficiency and improve customer outcomes.
• Maintain deep knowledge of the cybersecurity market, Recorded Future's platform, and competitive landscape to ensure strong market positioning.
• Oversee pricing strategies and deal hygiene to maximize commercial performance.
• Achieve and exceed regional revenue targets while contributing to the overall success of the global sales organization.

Requirements

• Sales Leadership: Ability to develop long term strategy for your region and drive performance through goal setting, consistent coaching, and leading by example.
• Operational Excellence: Strong command of MEDDPICC, sales discipline, and pipeline management to ensure predictable growth.
• Strategic Communication: Skilled at crafting compelling value propositions and guiding your team in executive-level conversations.
• Team Development: Passion for mentoring and empowering sellers, building a culture of collaboration, feedback, and career growth.
• Customer & Partner Focus: Commitment to delivering a consultative, high-impact customer experience and cultivating strong partner relationships.
• Leadership Traits: Empathetic, resilient, curious, and entrepreneurial , able to motivate teams, adapt in uncertainty, and deliver results with urgency.

Preferred Qualifications

• 10+ years of B2B sales experience, including 3+ years in a leadership or frontline management role.
• Proven success leading high-performing sales teams in high-growth technology or cybersecurity companies.
• Deep understanding of enterprise sales cycles, channel ecosystems, and strategic account planning.
• Demonstrated track record of team quota attainment and driving revenue growth in both new business and account expansion.
• Skilled in sales tools and platforms (Salesforce, Clari, Gong, or similar) with a data-driven approach to pipeline management and forecasting.

The base salary range for this full-time position is $201,000 - $281,500.

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This role is pivotal in developing and executing comprehensive go-to-market strategies with top partners, centered around enhancing partner-sourced deal registrations and driving mutual growth.

Responsibilities

• Identify and invest in strong partners based on success, potential, and strategic alignment with goals.
• Develop GTM plans mapping partner strengths to opportunities, tailored to their business models and deal history.
• Equip partners with tools and knowledge to effectively present and sell Recorded Future's products.
• Collaborate in organizing and executing marketing events, aligning strategies to maximize lead generation.
• Conduct regular account reviews with partners to strategize for increased GTM plan effectiveness.

Requirements

• Cybersecurity Market Knowledge: Strong understanding of industry trends and opportunities.
• Regional Market Familiarity: Insights into the Southeast market, including local partner dynamics.
• Strategic Relationship Building: Proficiency in developing and influencing key partner relationships.
• GTM Strategy Execution: Expertise in crafting and implementing partner go-to-market strategies.
• Partner Enablement: Ability to train and support partners in selling products effectively.
• Account Management: Skills in conducting thorough account reviews and strategizing for improvement.
• Resource Utilization: Leveraging internal teams for optimal execution of partner strategies.

Why Join Recorded Future?

Recorded Future employees represent over 40 nationalities and embody core values of having high standards, practicing inclusion, and acting ethically. The company has a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

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Responsibilities

Custom Tooling & Integration Development

• Design, build, and maintain custom applications, scripts, and webhook integrations across core support systems (e.g., Zendesk, Jira, Salesforce Service Cloud, Domo, StatusPage).
• Architect and optimize API connections, custom middleware, and automated workflows to streamline ticket routing, data syncs, and escalations.
• Build custom UI components, apps, and macros within support platforms to enhance agent efficiency and desktop experience.
• Determine methods and procedures for new or undefined assignments, considering company objectives,to shape solutions.

AI Agent & Automation Implementation

• Lead the evaluation, development, and deployment of AI agents, LLM-powered assistants, and chatbots to automate tier-1 support interactions and internal agent assistance.
• Fine-tune AI agent prompt workflows, knowledge ingestion pipelines, and retrieval-augmented generation (RAG) models to improve self-service resolution rates.
• Monitor and continuously optimize AI agent performance, accuracy, and customer satisfaction metrics.

Support Operations & Tool Management

• Administer, configure, and optimize support systems, maintaining SLAs, routing rules, triggers, and automated workflows.
• Conduct regular quality, tag, and compliance audits across systems to ensure high data integrity and adherence to support processes.
• Assist Platform Operations and Support Leadership with outage communication tooling, incident escalation paths, and client updates.

Data Engineering, Analytics & Reporting

• Build and maintain complex analytics dashboards and data pipelines (e.g., Zendesk Explore, Domo, SQL) to track KPIs like ticket volume, MTTR, CSAT, and backlog trends.
• Partner with Product Analytics to build unified data reporting layers across disparate platforms.
• Perform root-cause analysis on platform trends and negative CSAT ratings to identify automation opportunities and systemic fixes.

Technical Enablement & Process Improvement

• Collaborate with Support Leadership to design and deliver technical onboarding and enablement programs for support staff.
• Digest complex product handoffs from Product and Engineering teams, translating them into technical documentation, live training modules, and internal knowledge base resources.
• Partner with Documentation and Training teams to create client-facing self-service e-learnings and articles that reduce inbound ticket volume.
• Continuously audit support workflows to identify operational bottlenecks, create documented procedures to improve them, and develop automated solutions as necessary to eliminate them.
• Maintain key relationships outside their area of expertise to bolster unified process improvement where necessary.

Requirements

Required:

• Experience: 3+ years of experience in product support engineering, support operations, technical support, or developer relations.
• Development & Scripting: Hands-on programming experience (e.g., Python, JavaScript/Node.js, REST APIs, Webhooks, JSON) to build custom tooling and integrations.
• Platform Expertise: Deep administrator/developer experience with customer support ecosystems (e.g., Zendesk API/Apps Framework, Jira Service Management, Salesforce, Freshdesk).
• Data & Analytics: Strong SQL skills and experience building dashboards in BI tools (e.g., Domo, Tableau, Looker) or native reporting engines (Zendesk Explore).
• Operations & Enablement: Proven ability to document SOPs, lead technical training, and optimize operational support workflows.
• Communication: Strong cross-functional collaboration skills to liaise effectively between Engineering, Product, and Support teams.

Preferred:

• AI & Automation Experience: Hands-on experience developing or implementing AI Agents, LLM APIs (e.g., OpenAI, Anthropic), conversational AI frameworks, or agentic frameworks (e.g., LangChain, AutoGen).
• Knowledge Management for AI: Experience with vector databases, prompt engineering, or managing knowledge bases optimized for AI search/RAG architectures.
• Best Practices: Familiarity with ITIL framework, Agile methodology, or DevOps deployment practices.

The base salary range for this full-time position is $127,500 - 191,500.

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Responsibilities

Custom Tooling & Integration Development

• Design, build, and maintain custom applications, scripts, and webhook integrations across core support systems (e.g., Zendesk, Jira, Salesforce Service Cloud, Domo, StatusPage).
• Architect and optimize API connections, custom middleware, and automated workflows to streamline ticket routing, data syncs, and escalations.
• Build custom UI components, apps, and macros within support platforms to enhance agent efficiency and desktop experience.
• Determine methods and procedures for new or undefined assignments, considering company objectives,to shape solutions.

AI Agent & Automation Implementation

• Lead the evaluation, development, and deployment of AI agents, LLM-powered assistants, and chatbots to automate tier-1 support interactions and internal agent assistance.
• Fine-tune AI agent prompt workflows, knowledge ingestion pipelines, and retrieval-augmented generation (RAG) models to improve self-service resolution rates.
• Monitor and continuously optimize AI agent performance, accuracy, and customer satisfaction metrics.

Support Operations & Tool Management

• Administer, configure, and optimize support systems, maintaining SLAs, routing rules, triggers, and automated workflows.
• Conduct regular quality, tag, and compliance audits across systems to ensure high data integrity and adherence to support processes.
• Assist Platform Operations and Support Leadership with outage communication tooling, incident escalation paths, and client updates.

Data Engineering, Analytics & Reporting

• Build and maintain complex analytics dashboards and data pipelines (e.g., Zendesk Explore, Domo, SQL) to track KPIs like ticket volume, MTTR, CSAT, and backlog trends.
• Partner with Product Analytics to build unified data reporting layers across disparate platforms.
• Perform root-cause analysis on platform trends and negative CSAT ratings to identify automation opportunities and systemic fixes.

Technical Enablement & Process Improvement

• Collaborate with Support Leadership to design and deliver technical onboarding and enablement programs for support staff.
• Digest complex product handoffs from Product and Engineering teams, translating them into technical documentation, live training modules, and internal knowledge base resources.
• Partner with Documentation and Training teams to create client-facing self-service e-learnings and articles that reduce inbound ticket volume.
• Continuously audit support workflows to identify operational bottlenecks, create documented procedures to improve them, and develop automated solutions as necessary to eliminate them.
• Maintain key relationships outside their area of expertise to bolster unified process improvement where necessary.

Requirements

Required:

• Experience: 3+ years of experience in product support engineering, support operations, technical support, or developer relations.
• Development & Scripting: Hands-on programming experience (e.g., Python, JavaScript/Node.js, REST APIs, Webhooks, JSON) to build custom tooling and integrations.
• Platform Expertise: Deep administrator/developer experience with customer support ecosystems (e.g., Zendesk API/Apps Framework, Jira Service Management, Salesforce, Freshdesk).
• Data & Analytics: Strong SQL skills and experience building dashboards in BI tools (e.g., Domo, Tableau, Looker) or native reporting engines (Zendesk Explore).
• Operations & Enablement: Proven ability to document SOPs, lead technical training, and optimize operational support workflows.
• Communication: Strong cross-functional collaboration skills to liaise effectively between Engineering, Product, and Support teams.

Preferred:

• AI & Automation Experience: Hands-on experience developing or implementing AI Agents, LLM APIs (e.g., OpenAI, Anthropic), conversational AI frameworks, or agentic frameworks (e.g., LangChain, AutoGen).
• Knowledge Management for AI: Experience with vector databases, prompt engineering, or managing knowledge bases optimized for AI search/RAG architectures.
• Best Practices: Familiarity with ITIL framework, Agile methodology, or DevOps deployment practices.

The base salary range for this full-time position is $127,500 - $191,500.

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The successful candidate will partner with customers to define and deliver intelligence-led outcomes using Recorded Future's full suite of capabilities across the platform, integrations ecosystem, and services portfolio.

Key responsibilities include:

• Owning the technical and strategic success of assigned customer accounts
• Partnering with customers to define and deliver intelligence-led outcomes
• Proactively monitoring and acting on advanced customer adoption, health, and renewal risk signals
• Leading executive and technical business reviews
• Preempting customer needs and identifying growth opportunities
• Serving as the primary strategic advisor for key enterprise and global accounts
• Designing and executing strategic customer success and intelligence adoption plans
• Collaborating cross-functionally with sales, product management, data science, and intelligence teams
• Executing bespoke intelligence advisory engagements
• Evangelizing Recorded Future capabilities and serving as a trusted advocate
• Championing best practices and enablement frameworks
• Expertly managing multiple priorities while maintaining high-quality standards
• Maintaining exemplary administrative rigor in Recorded Future systems

The ideal candidate will have:

• 7-10 years of experience in consulting, intelligence advisory leadership, or customer-facing cyber threat intelligence
• Outstanding understanding of intelligence principles, methodologies, and tradecraft
• Expertise in intelligence platforms, APIs, data feeds, security integrations, and SaaS ecosystems
• Strong verbal and written communications, analytical, presentation, and stakeholder management skills
• Proven success in account health management, risk mitigation, retention, and growth
• Strong understanding of the Intelligence Lifecycle and common security frameworks
• Bachelor's Degree or related experience in cyber security, computing science, intelligence studies, or a related field
• Native Japanese and conversational English

Recorded Future offers a dynamic and inclusive work environment with a diverse range of experiences, backgrounds, and lifestyles.

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Responsibilities:

• Identify, scope, and own technical solutions for data convergence across Digital Risk Protection systems and data streams
• Mentor direct reports to bring out the best in all team members
• Collaborate with Malicious Sites, Identity, and Surface Web teams to align, analyze, and ingest digital risk data streams
• Develop, productize, monitor, and maintain DRP-focused data pipelines
• Build tools and APIs to facilitate access to data and analytics
• Analyze and explain patterns in digital risk data to drive business-critical decisions
• Create technical project plans and drive the successful execution of DRP initiatives

Requirements:

• 5+ years of Python programming experience
• 3+ years of experience with message buses, MongoDB, graph databases, cloud computing tools, and ElasticSearch
• Preferred experience with orchestration tools, AI approaches, and productizing flagship LLM output
• Experience developing REST APIs with Python frameworks
• Architecting and delivering production-grade applications and ETL/ELT pipelines
• Applying statistical techniques to draw accurate conclusions
• Leadership experience
• Excellent written and verbal communication skills
• Ability to present information to stakeholders with varying levels of technical expertise
• Experience engaging with technical leaders across geographies and divisions
• Eagerness to continue learning and teaching new skills to team members
• Proven success in architecting, leading, and delivering high-impact projects
• Efficient problem-solving skills and excellent attention to detail
• Bachelor's/Master's degree in Computer Science, Mathematics, Statistics, Engineering, or equivalent experience

Benefits:

• Base salary range: $152,000 - $228,500
• Incentive compensation, equity, and medical, dental, vision, life insurance, and 401K

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As a Network Intelligence Analyst, you will lead research and analysis using flow-based network telemetry to identify, assess, and explain malicious infrastructure, threat actor behavior, and emerging risks.

Responsibilities:

• Analyze large-scale network telemetry, including NetFlow and related flow-based data, to identify malicious infrastructure, command and control activity, scanning behavior, and adversary tradecraft.
• Research and track threat actor infrastructure across IP space, autonomous systems, hosting providers, and geographic regions with relevance to government and national security stakeholders.
• Produce finished intelligence reports and assessments in response to government client requests for information and priority intelligence requirements.
• Lead long-term network intelligence research projects across Insikt teams, including work published for government audiences and the broader intelligence community.
• Collaborate with other Insikt analysts, product teams, and reviewers to ensure analytic rigor, sourcing standards, and intelligence tradecraft.
• Apply structured analytical techniques to assess intent, capability, and potential impact of observed network activity on public sector missions and critical services.
• Serve as a subject matter expert for network intelligence in internal reviews and level briefings.
• Lead external engagements such as presenting intelligence findings to government customers, partners, and intelligence community audiences.

Requirements:

• 5+ years experience as an intelligence analyst, cyber analyst, network analyst, or in a similar analytic role.
• Strong hands-on experience analyzing network telemetry at scale, including NetFlow or equivalent flow-based data.
• Deep understanding of IP networking, routing, autonomous systems, and internet infrastructure.
• Demonstrated ability to produce clear, well-sourced intelligence assessments for decision makers.
• Experience applying the intelligence cycle, structured analytical techniques, and analytic writing methodologies.
• Proficiency with open-source intelligence tools and data sources relevant to network and infrastructure analysis.
• Ability to work effectively as part of a globally distributed, mission-focused research team.

Additional (Preferred) Qualifications:

• Experience supporting government, defense, law enforcement, or intelligence community customers.
• Familiarity with threats to critical infrastructure sectors such as energy, telecommunications, transportation, or government services.
• Background in Computer Science, Computer Engineering, or Information Security.
• Experience briefing government stakeholders or contributing to interagency intelligence products.
• Knowledge of nation-state cyber activity and advanced persistent threat ecosystems.
• Active Top Secret clearance is a plus.

Benefits: Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

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Responsibilities include:

• Developing and maintaining marketing dashboards and reports across various tools such as HockeyStack, Salesforce, Domo, and Adobe CJA
• Analyzing top-of-funnel marketing performance, lead acquisition, conversion rates, and opportunity progression
• Providing ad hoc analysis and insights to support strategic questions
• Validating reporting and ensuring data quality across systems
• Troubleshooting and resolving integration and data discrepancies
• Supporting the maintenance and evolution of multi-touch attribution models
• Translating attribution and pipeline data into actionable insights
• Driving investment in AI and automation for marketing analytics
• Building and extending automation and data-access workflows

The ideal candidate will have 3+ years of experience in marketing analytics or a related field, strong proficiency in building dashboards and reports, hands-on experience with CRM data and marketing automation platforms, and working knowledge of SQL and/or Python.

The base salary range for this full-time position is $92,000-$137,500.

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This role owns the translation of complex SaaS contracts into accurate, timely, and compliant billing outcomes, while also overseeing collections and ensuring efficient cash realization.

Responsibilities:

• Billing Operations & Collections: Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies. Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery. Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact. Serve as the primary escalation point for complex billing issues, disputes, and exceptions. Lead collections processes, including AR aging, follow-ups, and dispute resolution. Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness. Ensure timely and accurate cash application and reconciliation.

• Process Ownership & Optimization: Own and continuously improve billing and AR processes to drive scalability and efficiency. Identify and implement automation opportunities across systems and workflows. Standardize processes across regions, entities, and customer segments.

• Cross-functional Partnerships: Partner with Deal Desk and RevOps to ensure a seamless transition from deal structure to billing execution. Partner with Sales and customer stakeholders to resolve payment delays and escalations. Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards.

• Controls, Compliance & Audit: Ensure billing and AR processes are SOX-compliant and audit-ready. Own execution and documentation of key billing and AR controls. Support external audits, including documentation, walkthroughs, and issue resolution. Maintain compliance with global tax, invoicing, and regulatory requirements.

• Team Leadership: Lead, mentor, and develop a high-performing Global Billing Operations team. Establish clear goals, priorities, and performance expectations. Drive a culture of accountability, continuous improvement, and customer focus.

Requirements:

• 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
• 3+ years of people management experience
• Strong Order to Cash experience
• Strong experience with NetSuite and Salesforce
• Deep understanding of billing processes, invoicing structures, and collections workflows
• Experience operating in a high-growth, complex deal environment
• Experience with automation, AI, or process improvement initiatives
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications:

• Familiarity with ASC 606 and revenue recognition considerations
• Experience with marketplace billing (AWS, Azure) and third-party invoicing tools (e.g., Coupa, Ariba)
• Exposure to Government portal WAAF, including tax and multi-entity environments

Salary Range: $92,000-$137,500 per year

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Responsibilities

• Extend data processing capabilities to provide rich reports on malware through static and dynamic analysis.
• Build tools and infrastructure to run diverse workloads, managing over 10PB of data, running millions of VMs a day, and processing TBs of data every hour.
• Build web services to help users effectively use Sandbox.
• Build tools to customize and analyze operating systems and hypervisors for malware analysis (Windows, Unix, Android, QEMU etc.).

Requirements

• Experience working asynchronously in a distributed team.
• Self-driven and proactive with a track record of contributing ideas and taking initiative on technical work.
• Experience with Go (or another strongly typed back-end language like Java, C#, C++).
• Experience with Linux.
• Proven track record of building high-quality software.
• Ability to automate repetitive tasks.

Preferred Qualifications

• Experience with Linux.
• Postgres.
• QEMU.
• Implementing RFCs and protocols.
• Malware Analysis.

Benefits

Recorded Future employees represent over 40 nationalities and embody core values of having high standards, practicing inclusion, and acting ethically.

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You’ll help move customer agreements forward, starting with quote approvals and existing-customer contracts and progressing into new-business negotiations. You’ll also gain exposure to vendor, procurement, and marketing matters, collaborate with Mastercard’s legal specialists, and have room to improve processes and develop interests in areas such as AI and privacy.

Responsibilities:

• Review and approve sales quotes, ensuring accurate terms and alignment with company guidelines.
• Draft, review, and negotiate customer agreements, including order forms, MSAs, amendments, DPAs, and security and AI addenda.
• Partner with Sales, RevOps, and Finance to resolve commercial requests and improve contracting responsiveness.
• Apply established playbooks and approval thresholds, proposing practical solutions and escalating exceptions.
• Support vendor and procurement contracting in Ironclad, plus occasional marketing agreements.
• Build independence in customer negotiations and contribute ideas to improve legal workflows.

Requirements:

• A law degree from an accredited university and admission to a U.S. bar in good standing.
• 1+ years of law firm or in-house experience, with prior exposure to SaaS contracts and familiarity with DPAs.
• Transactional training and practical drafting and negotiation skills.
• Foundational understanding of privacy, information security, and AI contract issues, plus willingness to learn our products and use AI tools.
• Sound judgment, clear communication, and a practical approach to supporting the business.
• Strong attention to detail and the ability to manage high-volume, repeatable work alongside more complex matters.
• Fluent English and availability to work from our Boston office 2–3 days per week.

The base salary range for this full-time position is $108,000-$162,000. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance, and 401K.

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Your main responsibilities will include:

• Negotiating and drafting agreements with customers, prospects, partners, and vendors.
• Collaborating with other departments, particularly Sales and Marketing, to achieve their goals.
• Reviewing and approving sales quotes to ensure accuracy and consistency with company standards and guidelines.
• Managing and supporting procurement contracting workflows within Ironclad for routine engagements.

To be successful in this role, you will need:

• A law degree from an accredited university.
• A license to practice law in the applicable jurisdiction.
• Fluency in English; additional language skills such as Spanish, Portuguese, or German are desirable.
• Transactional training and experience with drafting and negotiation skills.
• The ability to manage high-volume work and assist with strategic and unique issues.
• A pragmatic, solutions-oriented approach with strong communication skills.
• Experience working independently and collaboratively in a fast-paced environment.
• 0-1 years of PQE legal experience.
• Strong negotiation skills with both legal and commercial issues.
• Prior experience in the SaaS/tech industry and negotiating with large corporations or public sector entities is preferred.
• Ability to work from Recorded Future's London office for 2-3 days per week.

Recorded Future offers a dynamic work environment where employees embody core values of high standards, inclusion, and ethical action.

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Responsibilities:

• Conduct research on emerging cyber threats, adversary activity, and global threat trends
• Collect, analyze, and synthesize data from a variety of technical and open sources to produce actionable intelligence
• Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and procedures (TTPs)
• Monitor and assess Chinese-language sources to identify relevant threat activity and insights
• Contribute to the production of high-quality intelligence reporting for internal and external stakeholders
• Assist in identifying and developing indicators and detection opportunities
• Collaborate with cross-functional teams, including other intelligence, engineering, and data science teams
• Continuously develop technical expertise and stay current on evolving threat landscapes and tradecraft

Requirements:

• BA/BS or equivalent experience in Computer Science, Information Security, Intelligence, Security Studies, or a related field
• 1–2 years of experience in Threat Intelligence, Cybersecurity, or a related discipline (including internships or academic research)
• Foundational understanding of cyber threat analysis and intelligence methodologies
• Basic knowledge of networking concepts, including TCP/IP, DNS, and internet infrastructure
• Experience or familiarity with analyzing technical artifacts such as domains, IP addresses, and related metadata
• Familiarity with OSINT collection and analysis techniques
• Exposure to common CTI tools and workflows (e.g., Jupyter Notebook, Maltego, Elastic Stack, or similar platforms)
• Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill Chain, or the Diamond Model
• Strong analytical, problem-solving, and critical thinking skills
• Effective written and verbal communication skills, with the ability to convey technical concepts to diverse audiences
• Ability to work collaboratively in a fast-paced, globally distributed team environment
• Professional working proficiency in Chinese, with the ability to read, analyze, and synthesize native-language sources

Preferred Qualifications:

• Experience analyzing financially motivated cyber activity, including phishing, scams, or account compromise
• Basic scripting or programming experience (Python preferred) for data analysis or task automation
• Familiarity with underground ecosystems such as forums, marketplaces, or messaging platforms (e.g., Telegram)
• Understanding of payment systems, cryptocurrency usage, or fraud-related typologies
• Experience working with threat intelligence datasets or large-scale data analysis
• Exposure to detection development or identifying indicators of malicious or suspicious activity
• Working knowledge of Russian is a plus

The base salary range for this full-time position is $78,500-$117,500.

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Responsibilities:

• Conduct research on emerging cyber threats, adversary activity, and global threat trends
• Collect, analyze, and synthesize data from a variety of technical and open sources to produce actionable intelligence
• Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and procedures (TTPs)
• Monitor and assess Chinese-language sources to identify relevant threat activity and insights
• Contribute to the production of high-quality intelligence reporting for internal and external stakeholders
• Assist in identifying and developing indicators and detection opportunities
• Collaborate with cross-functional teams, including other intelligence, engineering, and data science teams
• Continuously develop technical expertise and stay current on evolving threat landscapes and tradecraft

Requirements:

• BA/BS or equivalent experience in Computer Science, Information Security, Intelligence, Security Studies, or a related field
• 1–2 years of experience in Threat Intelligence, Cybersecurity, or a related discipline (including internships or academic research)
• Foundational understanding of cyber threat analysis and intelligence methodologies
• Basic knowledge of networking concepts, including TCP/IP, DNS, and internet infrastructure
• Experience or familiarity with analyzing technical artifacts such as domains, IP addresses, and related metadata
• Familiarity with OSINT collection and analysis techniques
• Exposure to common CTI tools and workflows (e.g., Jupyter Notebook, Maltego, Elastic Stack, or similar platforms)
• Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill Chain, or the Diamond Model
• Strong analytical, problem-solving, and critical thinking skills
• Effective written and verbal communication skills, with the ability to convey technical concepts to diverse audiences
• Ability to work collaboratively in a fast-paced, globally distributed team environment
• Professional working proficiency in Chinese, with the ability to read, analyze, and synthesize native-language sources

Preferred Qualifications:

• Experience analyzing financially motivated cyber activity, including phishing, scams, or account compromise
• Basic scripting or programming experience (Python preferred) for data analysis or task automation
• Familiarity with underground ecosystems such as forums, marketplaces, or messaging platforms (e.g., Telegram)
• Understanding of payment systems, cryptocurrency usage, or fraud-related typologies
• Experience working with threat intelligence datasets or large-scale data analysis
• Exposure to detection development or identifying indicators of malicious or suspicious activity
• Working knowledge of Russian is a plus

The base salary range for this full-time position is $78,500-$117,500.

Job Data by YubHub.

Responsibilities:

• Conduct research on emerging cyber threats, adversary activity, and global threat trends
• Collect, analyze, and synthesize data from a variety of technical and open sources to produce actionable intelligence
• Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and procedures (TTPs)
• Monitor and assess Chinese-language sources to identify relevant threat activity and insights
• Contribute to the production of high-quality intelligence reporting for internal and external stakeholders
• Assist in identifying and developing indicators and detection opportunities
• Collaborate with cross-functional teams, including other intelligence, engineering, and data science teams
• Continuously develop technical expertise and stay current on evolving threat landscapes and tradecraft

Requirements:

• BA/BS or equivalent experience in Computer Science, Information Security, Intelligence, Security Studies, or a related field
• 1–2 years of experience in Threat Intelligence, Cybersecurity, or a related discipline (including internships or academic research)
• Foundational understanding of cyber threat analysis and intelligence methodologies
• Basic knowledge of networking concepts, including TCP/IP, DNS, and internet infrastructure
• Experience or familiarity with analyzing technical artifacts such as domains, IP addresses, and related metadata
• Familiarity with OSINT collection and analysis techniques
• Exposure to common CTI tools and workflows (e.g., Jupyter Notebook, Maltego, Elastic Stack, or similar platforms)
• Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill Chain, or the Diamond Model
• Strong analytical, problem-solving, and critical thinking skills
• Effective written and verbal communication skills, with the ability to convey technical concepts to diverse audiences
• Ability to work collaboratively in a fast-paced, globally distributed team environment
• Professional working proficiency in Chinese, with the ability to read, analyze, and synthesize native-language sources

Preferred Qualifications:

• Experience analyzing financially motivated cyber activity, including phishing, scams, or account compromise
• Basic scripting or programming experience (Python preferred) for data analysis or task automation
• Familiarity with underground ecosystems such as forums, marketplaces, or messaging platforms (e.g., Telegram)
• Understanding of payment systems, cryptocurrency usage, or fraud-related typologies
• Experience working with threat intelligence datasets or large-scale data analysis
• Exposure to detection development or identifying indicators of malicious or suspicious activity
• Working knowledge of Russian is a plus

The base salary range for this full-time position is $78,500-$117,500.

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This leader will partner closely with Sales, Revenue Operations, and Demand Generation to create regional, territory-based, and account-focused marketing programs that accelerate pipeline creation, improve opportunity progression, and drive measurable revenue impact.

Field Marketing Strategy, Execution, & Performance

• Develop and execute a scalable Americas field marketing strategy aligned to corporate revenue goals and the priorities of North America, LATAM, and Public Sector sales teams.
• Build integrated regional and territory marketing plans that support account penetration, opportunity acceleration, customer expansion, and pipeline generation.
• Partner directly with Americas sales leaders and Account Directors to align marketing programs with territory plans, target accounts, and whitespace opportunities.
• Drive partner-sourced and partner-influenced pipeline by working closely with Sales and the Partner and Alliances organization on shared goals.
• Own the Americas partner marketing calendar and budget, tracking investment against pipeline and revenue impact.
• Set the operating rhythm for field events, executive engagement programs, webinars, partner initiatives, ABM campaigns, and industry activations across commercial and Public Sector markets.
• Establish a data-centric operating model with clear KPIs, dashboards, attribution models, and performance benchmarks.
• Define and operationalize metrics related to pipeline generation, revenue influence, account engagement, territory growth, conversion, pipeline velocity, and campaign ROI.
• Create a culture of accountability where investment decisions and program prioritization are driven by measurable business outcomes.
• Deliver regular business reviews, insights, and recommendations to executive leadership and Americas sales stakeholders.

Cross-Functional Collaboration

• Serve as a strategic partner to North America, LATAM, and Public Sector sales leadership to drive territory development, pipeline generation, and revenue growth.
• Collaborate with Revenue Operations to identify whitespace accounts, underperforming territories, and growth opportunities across the Americas.
• Build repeatable frameworks that enable field marketers to proactively support pipeline creation and opportunity progression within their assigned markets.
• Improve marketing and sales alignment through shared planning, forecasting, and pipeline accountability.
• Partner closely with Demand Generation, Product Marketing, Customer Marketing, Marketing Operations, and Partner Marketing to deliver coordinated go-to-market programs.
• Ensure consistency in messaging, segmentation, campaign execution, attribution, reporting, and funnel visibility while adapting programs to regional and Public Sector market needs.

Team Leadership & Operational Excellence

• Lead, mentor, and develop a high-performing field marketing team supporting North America, LATAM, and Public Sector.
• Design and scale the Americas field marketing organization, including clear regional ownership, responsibilities, and success measures.
• Hire strategically across field and partner marketing functions as the organization grows.
• Drive team performance and development in alignment with company OKRs and defined success metrics.
• Implement best practices for campaign planning, execution, measurement, and post-program analysis.
• Drive operational discipline in budgeting, forecasting, vendor management, and program optimization.
• Foster a culture of innovation, experimentation, accountability, and continuous improvement.

What You’ll Bring

• 10+ years of B2B marketing experience in the security space, including significant experience leading field marketing teams.
• Proven success supporting enterprise sales organizations and delivering measurable pipeline and revenue impact.
• Experience developing regional marketing strategies across multiple markets, ideally including North America, LATAM, and Public Sector.
• Strong experience building metrics-based marketing frameworks and reporting methodologies.
• Deep understanding of enterprise SaaS, cybersecurity, threat intelligence, or related technology markets.
• Demonstrated ability to influence executive stakeholders and drive cross-functional alignment.
• Experience with ABM, territory planning, partner marketing, and integrated campaign execution.
• Strong analytical and operational mindset with expertise in marketing performance measurement.
• Experience managing distributed teams and balancing the needs of distinct regional and market segments.
• Proficiency with CRM and marketing automation platforms such as Salesforce, Marketo, or similar technologies.

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As Director, Corporate Marketing, you will own brand and creative, corporate communications and PR, executive messaging, and social media. This is a build-and-transform opportunity: you will create an internal creative agency, evolve their visual identity and corporate voice, and connect brand impact to measurable business outcomes, including marketing-influenced pipeline.

Responsibilities

• Lead Recorded Future’s global brand and creative direction, evolving their visual identity, corporate voice, and how they show up across channels and markets.
• Build and lead an in-house creative agency, bringing together creative, content, and social capabilities to support the organization.
• Own corporate communications and PR, including media strategy, major company announcements, and rapid-response communications during significant cyber events.
• Elevate executive thought leadership, creating compelling narratives and expanding the presence of executives and researchers across media, events, and industry stages.
• Drive a consistent global corporate narrative, partnering with regional marketing teams to ensure positioning resonates wherever they operate.
• Grow brand awareness and market influence through corporate content, social media, earned media, speaking opportunities, and industry recognition.
• Measure corporate marketing’s business impact, connecting brand and communications performance to share of voice, direct and referral traffic, and marketing-influenced pipeline.

Requirements

• 10+ years of B2B marketing experience, including leadership of corporate marketing, communications, brand, or a related function.
• Proven leadership across brand, creative, and communications, including experience developing high-performing multidisciplinary teams.
• Deep corporate communications and PR expertise, including media relations, executive communications, and high-stakes or rapid-response communications.
• Strong brand and creative judgment, with experience shaping visual identity, creative direction, and a consistent corporate narrative.
• Exceptional writing and editorial skills, with the ability to translate complex technical topics into compelling stories for executive and external audiences.
• Experience operating across global markets and navigating complex, co-branded, or enterprise environments.
• A hands-on, commercially minded approach, with experience measuring brand impact beyond awareness metrics and connecting marketing activity to business outcomes. Cybersecurity or technical enterprise B2B experience is strongly preferred.

The base salary range for this full-time position is $187,000 - $262,000.

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Responsibilities

• Design and implement security solutions: Take ownership of designing, building, and deploying robust, scalable security solutions and infrastructure components.
• Cloud security management: Secure cloud environments by implementing and maintaining robust security controls, monitoring configurations, and ensuring compliance with best practices.
• Security architecture and design review: Serve as a security subject matter expert during the development process in cloud environments.
• Engineering collaboration and guidance: Work hand-in-hand with software engineers, DevOps teams, and product managers across the organization.
• Product Security team participation: Contribute to the Product Security team's daily operational tasks.

Requirements

• 3+ years of proven relevant professional experience
• Strong cloud security knowledge, preferably AWS or GCP
• Strong foundational knowledge of security principles
• Solid Linux knowledge
• Kubernetes knowledge is a plus
• Background in coding/scripting is desired, preferably Go and/or Python
• Excellent communication skills and the ability to effectively build relationships across different teams

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Through deep research, strategic outreach, relationship building and consultative discovery, you will build high-quality opportunities and pipelines for our Account Directors based across the ASEAN territory.

We seek a highly driven self-starter with a passion for cybersecurity, who is eager to learn, develop and grow into a world-class technology Account Director.

By mastering Threat Intelligence, you will gain skills to analyse geopolitical shifts, nation-state tactics, and dark web trends, giving you the ability to engage confidently with CISOs, CIOs and IT decision-makers across the region.

What You'll Do:

• Prospect & Qualify: Identify, research, and engage C-suite and VP-level prospects across target accounts
• Outbound Excellence: Run multi-channel sequences (phone, email, LinkedIn, video) to engage prospects and create new sales opportunities to achieve and exceed monthly qualified meeting targets
• Account Mapping: Collaborate with Account Directors to build deep account intelligence: organisation charts, current technology stack, pain points, and buying committees
• Inbound Excellence: Follow up on hand-raisers and marketing generated leads (MQLs) from events and webinars etc in a timely and efficient manner
• Discovery: Lead first-call discovery calls, uncovering pain points, exploring how Recorded Future can add value, and secure a next steps meeting
• Sales Methodologies: Learn and apply Recorded Future's proven sales methodologies and processes
• Collaboration: Partner closely with Enterprise Account Directors, Marketing, and other cross-functional teams to craft tailored outreach campaigns
• Continuous Improvement: Leverage coaching, call reviews, and enablement resources to refine messaging and objection-handling skills
• Prospecting Tools: Utilise sales prospecting tools to identify and research target accounts and contacts
• CRM Hygiene: Log activities and maintain data accuracy and quality in Salesforce

What You'll Bring:

• Minimum 2 years of successful outbound experience as a BDR / SDR, preferably in cybersecurity or technical SaaS products, in the ASEAN enterprise space
• Proven record of surpassing pipeline or quota goals in enterprise or government segments
• Able to engage confidently with executive-level stakeholders
• Desire to pursue technology sales as a career path
• Ambitious self-starter mentality with the agility to thrive in a high-growth, data-driven culture
• Experience with Salesforce, Outreach, and LinkedIn Sales Navigator and prospecting tools
• Excellent verbal and written communication
• Ability to take direction, be coached, and mentored
• Ability to travel to training and kick-off meetings in US, and marketing events across ASEAN as required
• Must be able to attend the office in Singapore at least 3 days a week as minimum
• Must be based in Singapore only
• Full professional proficiency in written and spoken English is required. Business-level fluency in Mandarin is highly preferred

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Your main responsibilities will include:

• Surfacing and developing qualified sales opportunities
• Cultivating customer and prospect relationships with inbound marketing
• Executing outbound prospecting techniques to consistently hit and exceed monthly goals
• Logging activity in Salesforce.com
• Collaborating with the Account Executive team to develop territory and strengthen pipeline

To succeed in this role, you'll need:

• The ability to take direction, be coached, and mentored
• A desire to pursue sales as a career
• Demonstrated success interacting with people by phone, leading, persuading, and overcoming obstacles
• Strong presence and interpersonal skills

Recorded Future is committed to maintaining a diverse and inclusive environment, with employees from over 40 nationalities.

The company has earned a 4.6-star user rating on G2 and serves over 50% of Fortune 100 companies as customers.

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Responsibilities:

• Support customers' primary technical use cases and needs
• Assist a portfolio of customer accounts in realizing value from Recorded Future's products and services
• Handle customer support escalations effectively to achieve high customer satisfaction
• Help drive the customer lifecycle, orienting to the Customer Success Plan and adherence to the engagement model
• Provide customer engagement support, coordinating and supporting customers and projects as needed
• Maintain administrative rigor in Recorded Future systems of record with meaningful updates on routine customer interactions
• Coordinate the scheduling and preparation for delivery of licensed Professional Services and Advisory engagements

Learning and Development:

• Demonstrate an eager willingness to learn and grow in a technical role
• Within 6 months, demonstrate a foundational understanding of the company's pillars, service offerings, and the Recorded Future Platform

Requirements:

• Foundational understanding of fundamental intelligence concepts, frameworks, and tradecraft, as well as cybersecurity tooling and SaaS environments
• Strong foundational verbal and written communications, attention to detail, and a drive to learn quickly
• Customer-focused growth mindset and boundless curiosity
• Strong project management skills
• Bachelor's Degree or related experience in cybersecurity, computing science, information systems, intelligence studies, or a related field

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You’ll work closely with senior sales leaders and cross-functional teams while developing your skills in consultative selling, pipeline management, and customer success.

This is an excellent opportunity for a motivated, early-career sales professional passionate about cybersecurity and eager to grow in a fast-paced, high-impact environment.

New Business Acquisition

• Identify and prospect new business opportunities through outreach, referrals, and channel partnerships
• Lead discovery conversations to understand client cybersecurity needs and align Recorded Future’s solutions
• Collaborate with channel partners to expand reach and generate qualified leads

Account Management

• Maintain and grow existing customer relationships by identifying opportunities for renewals, upsells, and cross-sells
• Build multi-level relationships with technical and business stakeholders

Sales Execution & Forecasting

• Support sales cycle activities including proposal development, presentations, and deal tracking
• Assist in negotiation and closing processes by coordinating internal stakeholders and preparing materials
• Maintain accurate sales activity and pipeline data in Salesforce to support forecasting and reporting

Market Intelligence

• Build foundational knowledge of cybersecurity industry trends, Recorded Future’s solutions, and competitive landscape

What You’ll Bring

• 2+ years in sales, business development, renewals, or related roles; experience in technology or cybersecurity preferred
• Demonstrated interest in developing a career in cybersecurity sales
• Strong communication and interpersonal skills with the ability to engage customers and internal teams effectively
• Self-motivated, curious, and eager to learn in a fast-paced, goal-oriented environment
• Organized with the ability to manage multiple priorities and maintain attention to detail
• Familiarity with Salesforce, Google Workspace, or similar sales productivity tools
• Customer-focused with a desire to deliver value and build lasting relationships
• Collaborative team player who works cross-functionally and supports shared success
• Resilient and adaptable, able to manage challenges with a positive, proactive mindset

The base salary range for this full-time position is $74,500 - $112,000.

Job Data by YubHub.

This is a senior, quota-carrying role weighted toward net-new business, with ownership of renewals, upsells, and expansion across an established customer base.

Responsibilities

• Build and execute a focused territory strategy, prioritizing the agencies, components, relationships, and opportunities with the greatest revenue potential.
• Audit inherited pipeline, re-engage customers and prospects, validate qualification and funding, and establish credible deal plans and forecasts.
• Generate net-new pipeline through direct prospecting, existing relationships, referrals, and federal partners.
• Own the full commercial relationship, from new-logo pursuit through renewals, upsells, and expansion, supported by Technical Account Managers, BDRs, Sales Engineers, Channel, and Field Marketing.
• Navigate federal fiscal cycles, Continuing Resolutions, procurement, contract vehicles, security reviews, and authorization requirements.
• Develop multi-threaded relationships across cyber threat intelligence, security operations, IT, program, procurement, and executive stakeholders.
• Apply MEDDPICC and value-based selling while maintaining accurate pipeline, qualification, next steps, and forecasts in Salesforce and Clari.

Requirements

• 8+ years of direct, quota-carrying sales experience with US federal agencies, with a track record of creating pipeline, growing territories, and meeting or exceeding quota.
• Prior experience selling into US Department of the Treasury, Federal Reserve and Capitol Hill (Senate, House of Representatives, etc).
• Existing relationships across relevant federal agencies, components, procurement stakeholders, and partner ecosystems.
• Experience selling directly for a cybersecurity, data, SaaS, or adjacent technology provider.
• Strong knowledge of federal buying processes, fiscal cycles, procurement, contract vehicles, and authorization requirements.
• Experience leading complex, multi-stakeholder sales and translating technical capabilities, integrations, APIs, and intelligence data into mission and operational value.
• Strong operational discipline in Salesforce and Clari, or a comparable forecasting platform, within a highly data-driven sales environment.
• A builder mentality, commercial urgency, resilience, transparency, and comfort operating through change.

Benefits

• Base salary range: $123,000 - $184,000
• Incentive compensation, equity, and medical, dental, vision, life insurance, and 401K

Job Data by YubHub.

Responsibilities

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

Requirements

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills & Abilities

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Traits

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Job Data by YubHub.

Responsibilities

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

Requirements

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills & Abilities

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Traits

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Job Data by YubHub.

The ideal candidate combines new-business acumen with strategic account growth skills, connecting Recorded Future's intelligence capabilities to agency missions and priorities.

Responsibilities

• Identify, develop, and close new business opportunities across the IC, building relationships with various stakeholders.
• Develop and execute strategic territory and account plans, identifying whitespace and expansion opportunities.
• Build multi-threaded relationships across complex IC organisations and engage stakeholders at multiple levels.
• Own renewals, upsells, and expansion within existing accounts while protecting long-term customer relationships.
• Proactively identify customer risk and reinforce the mission and operational value of Recorded Future's solutions.
• Apply a consultative, insight-driven sales approach to uncover customer challenges and align solutions to IC mission priorities.
• Manage the full sales cycle end-to-end, navigating federal funding cycles, IC procurement processes, and security reviews.
• Partner with Sales Engineers and internal teams to develop tailored solutions and progress complex opportunities.
• Maintain accurate territory and account plans, qualified pipeline, and forecasts in Salesforce and Clari.

Requirements

• 8+ years of direct, quota-carrying sales experience serving U.S. federal customers, including the Intelligence Community.
• Demonstrated success selling into major IC agencies, such as CIA, NSA, NRO, NGA, DIA, or FBI.
• Proven success driving new business development through a land-and-expand strategy.
• Experience managing and growing IC accounts, identifying whitespace and expansion opportunities.
• Ability to navigate complex buying groups and influence mission, technical, procurement, and executive stakeholders.
• Strong consultative selling, discovery, negotiation, and relationship-building skills.
• Experience owning complex IC sales cycles, with strong knowledge of federal funding, IC procurement processes, and security reviews.
• Ability to balance new-business generation and long-term strategic growth.
• Experience selling directly for a cybersecurity, threat intelligence, data, SaaS, or adjacent technology provider.

The base salary range for this full-time position is $123,000 - $184,000.

Job Data by YubHub.

Responsibilities

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

Requirements

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills & Abilities

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Traits

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Job Data by YubHub.

The ideal candidate combines new-business development skills with strategic account growth expertise, equally comfortable prospecting into new organisations and expanding relationships within established key accounts.

Responsibilities

• Identify, develop, and close new business opportunities, building relationships with cybersecurity, IT, procurement, and executive stakeholders.
• Develop and execute strategic account plans for Key Accounts, identifying whitespace, new use cases, and opportunities to expand Recorded Future's footprint.
• Build multi-threaded relationships across complex organisations and engage stakeholders at multiple levels, including senior executives.
• Drive expansion, upsell, and cross-sell opportunities within existing accounts while protecting and strengthening long-term customer relationships.
• Proactively identify customer risk and reinforce the business value and impact of Recorded Future's solutions.
• Apply a consultative, insight-driven sales approach to uncover customer challenges and align solutions to strategic priorities.
• Manage the full sales cycle end-to-end, from prospecting and discovery through negotiation and close, with typical deal cycles of 4–8 months.
• Partner closely with Sales Engineers and internal teams to develop tailored solutions and progress complex opportunities.
• Maintain accurate territory and account plans that balance new-logo pipeline generation, account retention, and expansion growth.

Requirements

• Proven success in driving new business development with a 'land and expand' strategy.
• Demonstrated ability to prospect, develop, and close new enterprise business.
• Experience managing and growing accounts within large and complex organisations.
• Strong track record of identifying whitespace and expansion opportunities across teams, business units, and use cases.
• Ability to navigate complex buying groups and influence technical, commercial, and executive stakeholders.
• Strong consultative selling, discovery, negotiation, and relationship-building skills.
• Experience owning complex 4–8 month sales cycles from initial engagement through close.
• Ability to balance the different disciplines required for generating new business and developing long-term strategic growth.
• 5+ years experience in cybersecurity, threat intelligence, or other security solutions in a SaaS enterprise environment is preferred.

Benefits

The base salary range for this full-time position is $123,000-$184,000. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance, and 401K.

Job Data by YubHub.

What You'll Do

• Identify, develop, and close new business opportunities, building relationships with cybersecurity, IT, procurement, and executive stakeholders
• Develop and execute strategic account plans for Key Accounts, identifying whitespace, new use cases, and opportunities to expand Recorded Future's footprint
• Build multi-threaded relationships across complex organizations and engage stakeholders at multiple levels, including senior executives
• Drive expansion, upsell, and cross-sell opportunities within existing accounts while protecting and strengthening long-term customer relationships
• Proactively identify customer risk and reinforce the business value and impact of Recorded Future's solutions
• Apply a consultative, insight-driven sales approach to uncover customer challenges and align solutions to strategic priorities
• Manage the full sales cycle end-to-end, from prospecting and discovery through negotiation and close, with typical deal cycles of 4–8 months
• Partner closely with Sales Engineers and internal teams to develop tailored solutions and progress complex opportunities
• Maintain accurate territory and account plans that balance new-logo pipeline generation, account retention, and expansion growth.

What You'll Bring

• Proven success in driving new business development with a 'land and expand' strategy
• Demonstrated ability to prospect, develop, and close new enterprise business
• Experience managing and growing accounts within large and complex organizations
• Strong track record of identifying whitespace and expansion opportunities across teams, business units, and use cases
• Ability to navigate complex buying groups and influence technical, commercial, and executive stakeholders
• Strong consultative selling, discovery, negotiation, and relationship-building skills
• Experience owning complex 4–8 month sales cycles from initial engagement through close
• Ability to balance the different disciplines required for generating new business and developing long-term strategic growth
• 5+ years experience in cybersecurity, threat intelligence, or other security solutions in a SaaS enterprise environment is preferred

Why This Role

If you enjoy the challenge of winning new customers while building deeper, more strategic relationships with existing ones, this role offers the best of both worlds. You'll have the opportunity to create new relationships from the ground up while developing Key Accounts into long-term strategic partnerships that deliver meaningful value for both the customer and Recorded Future.

The base salary range for this full-time position is $123,000-$184,000.

Job Data by YubHub.