The role involves owning Paddle's organic and AI discoverability strategy, auditing the company's presence across traditional search and AI-generated responses, and turning insights into content decisions.

Key responsibilities include:

• Developing and executing organic and AI discoverability strategies
• Auditing and maintaining a prioritized roadmap for search and AI visibility
• Collaborating with cross-functional teams to create and distribute content
• Steering business-as-usual content updates and refreshes
• Defining and tracking metrics for discoverability and commercial goals

The ideal candidate will have a strong foundation in SEO, experience working cross-functionally with content and marketing teams, and be able to turn complex data into clear direction for stakeholders.

Paddle offers a remote work arrangement, unlimited holidays, and 4 months paid family leave.

Job Data by YubHub.

Responsibilities:

• Lead initiatives to automate operational processes, reducing manual effort and increasing reliability, with a focus on scalability and security.
• Partner with IT and InfoSec leadership to design, implement, and optimise integrations across business-critical IT and security systems.
• Design, build, and maintain Infrastructure-as-Code for identity, network, and security tooling, including CI/CD pipelines.
• Champion compliance with industry best practices and security standards, identifying areas for improvement.
• Support GRC initiatives on control implementation, audit evidence gathering, and efficiency improvements through automation.
• Collaborate with stakeholders to deliver projects aligned with the Enterprise Technology roadmap.
• Contribute to the secure configuration and monitoring of AWS cloud infrastructure.
• Develop and maintain internal documentation and knowledge bases.
• Mentor and support other engineers across InfoSec, IT, and the wider Engineering function.

Requirements:

• Extensive experience in systems engineering, site reliability engineering, security engineering, or software development.
• Strong knowledge of systems integration and automation.
• Awareness of industry standards and frameworks (CIS Benchmarks, SOC 2, PCI DSS).
• Cloud security expertise, including identity management, resource configuration, and monitoring.
• Experience with AWS infrastructure, containerised workloads, and cloud-native deployment paradigms.
• Familiarity with modern device management, IAM, and EDR solutions.
• Software engineering background (desirable).
• Experience writing and operating Infrastructure-as-Code (Terraform strongly preferred).
• Effective communication with technical and non-technical stakeholders.

Benefits:

• Competitive salary
• Annual learning fund
• Regular internal and external training
• Global hubs for collaboration and connection
• Flexible work arrangements

Job Data by YubHub.

Responsibilities:

• Create and maintain complex, scalable data models in Snowflake using dbt.
• Expose datasets effectively in BI tooling to enable robust self-service analytics.
• Perform simple data ingestion tasks using no-code tools and ensure streamlined data flows.
• Add comprehensive metadata to datasets, including documentation, data quality checks, and sensitive data masking.
• Activate data by pushing it from Snowflake into other operational tools.
• Proactively identify and raise data quality issues to the respective process owners for resolution.
• Lead training sessions and initiatives to drive adoption and effective use of BI tools across the organization.
• Mentor junior analytics engineers, fostering knowledge-sharing and professional growth.

Requirements:

• Extensive experience in analytics engineering or related data roles, with demonstrated expertise in advanced SQL, dbt, and Snowflake.
• Proficient in using BI tools (e.g. Tableau, Looker, PowerBI, Snowsight) to deliver clear, actionable insights for business stakeholders.
• Skilled in performing data ingestion and activation using no-code tools (e.g. Fivetran, Stitch), ensuring efficient data integration into operational systems.
• Knowledgeable in managing metadata, documentation, data quality checks, and sensitive data masking effectively.
• Effective at collaborating closely with diverse stakeholders, understanding their data needs, and delivering impactful solutions.
• Experienced in conducting training sessions and providing informal mentorship to junior analytics team members, fostering a collaborative and knowledge-sharing environment.

Benefits:

• Attractive salaries
• Stock options
• Unlimited holidays
• Enhanced parental leave
• Retirement plans
• Private healthcare
• Well-being initiatives
• Annual learning fund
• Regular internal and external training

Job Data by YubHub.

As a key member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You'll engage directly with a diverse range of companies, from SaaS to AI to app companies to established businesses within these landscapes, as they explore their e-commerce provider needs.

Responsibilities:

• Build pipeline from leads armed by your Business Development Representative and Marketing counterparts, as well as your own self-sourced opportunities
• Create a portion of your own self-generated pipeline opportunities
• Be responsible for the full sales cycle from prospecting, qualifying, carrying out demos through to closing deals
• Master Paddle's product, know the features inside and out, understand the industry and be able to articulate Paddle's value to CTOs, Heads of Product and CEOs alike
• Work with management and across departments to determine the most effective approach for each sales opportunity
• Identify flaws in both Paddle's and competitors' products during the sales process, helping to inform sales techniques and product roadmap
• Learn and refine new sales skills with regular Account Executive sales training sessions and continuously learn and develop yourself as a thought leader in the industry
• Mentor new Account Executives as they ramp and learn the process

Requirements:

• Extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals
• Experience with consultative, value-based selling and a proven track record of exceeding quota
• Experience selling highly technical products/services
• Great at liaising with prospective clients in person, over the phone and email
• Entrepreneurial attitude which thrives when solving complex challenges and wanting to be part of an exceptionally fast-growing company

Nice to Have:

• Experience in the payments space or selling B2B SaaS
• Prior experience at a growth-stage Internet/software company
• Experience selling to technical persons, (CTO, Head of Product, Technical Founders)
• Familiarity with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge and subscription-based services such as Chargebee, Zuora, Recurly
• Ability to operate in an unstructured, self-starting environment

Benefits:

• Attractive salaries
• Stock options
• Unlimited holidays
• Enhanced parental leave
• Retirement plans
• Private healthcare
• Well-being initiatives
• Annual learning fund
• Regular internal and external training

Job Data by YubHub.

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

The Role:

We are looking for an exceptional Staff Product Manager to lead our flagship Checkout experience – the most strategically critical, highest-visibility product surface at Paddle. Every dollar our customers earn flows through Checkout. This is a massive-scale engine: we handle ~10 million sessions a month, processing $180M+ in monthly payments across a global network of 10,000+ sellers.

The decisions made here directly move the needle on conversion, revenue, and customer trust. This is the toughest product role at Paddle, and we're looking for someone who is energised by that.

You will own the Checkout product end-to-end: its strategy, its roadmap, its performance, and its commercial outcomes. You'll operate as the senior product voice in the room with our executive team, engineering leaders, and largest customers, and you'll be expected to set the bar – not just for what we ship, but for how the wider product org makes decisions, runs discovery, and uses data.

You'll work in a trio with a strong engineering lead and an experienced product designer, with daily exposure to Sales, Solutions, Customer Success, Risk, Finance, and Exco. Given the cross-functional intensity of the work, this role requires regular in-person collaboration with the Checkout team and the wider Payments group.

This is an opportunity for a staff-level operator who wants to own a product that genuinely matters – one with hard technical problems, real commercial stakes, and the platform to influence company strategy.

Responsibilities:

Strategy & Roadmap Ownership:

• Own the long-term vision and strategy for Checkout, grounded in market trends, payments innovation, customer needs, and Paddle's commercial goals. Translate this into a roadmap you can defend at Exco and to customers.
• Make – and stand behind – the tough prioritisation calls. Navigate ambiguous, multi-stakeholder trade-offs where the "right" answer requires deep judgement across technical constraints, commercial impact, compliance, and UX.
• Set the bar for discovery and prioritisation across the wider Payments group; coach other PMs on how to do this well.

Product Development & Delivery:

• Lead end-to-end delivery of complex, multi-faceted initiatives without needing oversight. Define and enforce the delivery standards (discovery, specs, experimentation, launch quality) that the rest of the product team operates against.
• Work in a tight trio with engineering and design to ship fast, instrument well, and iterate based on real customer signal. Use AI tooling to compress the loop from idea to spec to prototype – we expect ideas to be testable in days, not weeks.
• Run a continuous programme of optimisation – A/B tests, beta programmes, usability research – to compound conversion and UX gains across a high-volume, consumer-facing surface.

Data, Metrics & Commercial Impact:

• Own the KPIs that matter for Checkout (conversion, authorisation rates, revenue impact, NPS, etc.) and weave them into the strategic narrative for the business.
• Dive into data independently. We don't expect you to wait for an analyst; we expect you to pull the numbers (with AI help where it accelerates you), form a hypothesis, and bring a recommendation.
• Use product data to influence business strategy beyond your immediate roadmap – pricing, GTM, risk policy, settlement, etc.

Stakeholder Management & Storytelling:

• Align senior stakeholders – including Exco, Sales leadership, and key customers – around the Checkout strategy. Tailor the message, never the substance.
• Craft compelling written narratives. At staff level we expect your docs to be the artefact that drives decisions, not a deck or a meeting.
• Be a credible technical partner to engineering on complex payments, integrations, and platform decisions.

GTM & Customer Proximity:

• Oversee GTM for Checkout launches across multiple customer segments and geographies, working with Marketing, Sales, Solutions, and Support.
• Shape the customer-centric culture of the team – consistently in front of customers yourself, and building the processes that keep the rest of the team close to them too.

Requirements:

• You're used to owning a high-stakes, high-complexity product end-to-end with clear, measurable business impact – or you're a senior PM who is unambiguously operating beyond your title.
• You have specific, hands-on experience with payments, checkout, or comparable consumer-facing experiences at scale. You understand what good converting payments experiences look like and what considerations need to be made.
• You've worked on high-volume, consumer-facing products where small UX or technical changes have outsized commercial impact, and you can talk through specific wins you've owned.
• You're technically credible – comfortable in the details with engineers, able to reason about systems, APIs, and trade-offs without needing them to translate.
• You're data-fluent and metrics-led. You don't believe a thing until you've seen the numbers, and you can run your own analysis end-to-end.
• You use AI as a daily force multiplier – for research, writing, analysis, and building functional prototypes – and can show specific examples of how it's changed the quality and speed of your output. You'll be working alongside engineers and designers who are pushing the same boundary.
• You've built and shipped in scale-up or startup environments, including zero-to-one work. You're at home with ambiguity, not blocked by it.
• You're an outstanding written and verbal communicator – English is your primary working language, and your writing changes minds.
• You're comfortable managing hard trade-offs across customers, Sales, Engineering, Compliance, and Exco – and you stay constructive when the room is tense.
• You value regular, in-person collaboration with your team and wider stakeholders – this role isn't a fit for fully remote working.

Benefits:

We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Our Values:

• Paddle Together - "None of us, is as smart as all of us"
• Paddle Simply - "Simple can be harder than complex: you have to get your thinking clean to make it simple"
• Paddle for others - "We can realise our wildest dreams, so long as we help enough other people to realise theirs"

Job Data by YubHub.

The expected base salary range for this role is circa CA$0 – CA$150K. This range is a good-faith estimate of what we expect to pay for this role. Actual pay will vary based on factors such as job-related skills, experience, and internal equity.

What do we do?

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

The role:

We’re looking for an entrepreneurial and technically strong Senior AI Engineer to join our Data & AI team and work with our Go-To-Market organisation.

This is a builder's role, end to end. You’ll work closely with Marketing, Sales, and RevOps to solve high-value problems, design practical AI solutions, and build them into reliable systems that people use every day. You’ll be expected to move comfortably from an ambiguous business challenge to a technical design, a working prototype, and then a production-ready solution.

Your work could include building systems that segment and prioritise accounts, developing agents that automate sales workflows, or creating intelligent tools that help our teams research prospects and act on buying signals. You’ll own the full lifecycle of what you build, including evaluation, observability, reliability, and cost optimisation.

This role is ideal for someone who enjoys being close to users, can write production-quality code, and is excited by the challenge of turning rapidly evolving AI capabilities into valuable commercial outcomes. Experience working with GTM teams is useful, but the ability to understand problems, build effective systems, and measure their impact is more important.

Responsibilities

• Design and build AI-powered systems for account segmentation, enrichment, scoring, prioritisation, and buying-signal detection
• Develop and deploy agentic workflows for use cases such as account research, outbound personalisation, call summarisation, and CRM hygiene
• Write production-quality code and build the integrations, data pipelines, and services required to take solutions from prototype to reliable daily use
• Optimise systems for quality, latency, and cost through evaluation, prompt design, model selection, routing, caching, context management, and token optimisation
• Establish practical patterns for building AI systems at Paddle, including monitoring, guardrails, documentation, and clear measures of business impact

Requirements

• Have strong software engineering experience and can independently take a problem from technical design through to production; Python and SQL experience would be particularly relevant
• Have hands-on experience building applications with large language models, APIs, retrieval systems, agents, or other applied AI technologies
• Understand how to evaluate and operate AI systems in production, including managing hallucination risk, latency, reliability, context limits, and variable model costs
• Are comfortable working with structured and unstructured data, building integrations, and turning information from multiple sources into useful systems
• Have an interest in commercial problems and can understand concepts such as ICP, segmentation, pipeline, buyer intent, and sales workflows; direct GTM experience is beneficial but not essential
• Enjoy working directly with the people who use what you build, are comfortable with ambiguity, and can balance speed, quality, and long-term maintainability

Benefits

We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare, and well-being initiatives.

We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Job Data by YubHub.

The expected base salary range for this role is CA$170,876 - $190,500. This range is a good-faith estimate of what we expect to pay for this role. Actual pay will vary based on factors such as job-related skills, experience, and internal equity. We also offer variable and equity compensation for this position.

What do we do?

Paddle provides a different approach to payment infrastructure for digital product companies. Instead of managing a complex stack of payment-related apps and services, Paddle acts as a Merchant of Record, eliminating 100% of the pain of payment fragmentation. This approach is faster, safer, cheaper, and more efficient.

Paddle is backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North. The company serves over 10,000 software sellers in 245 territories globally.

The Role

The Director of Self-Serve will have full commercial ownership of Paddle's self-serve motion, running and scaling it as a business line. This role involves setting the strategic direction and working across Finance, Product, Engineering, Demand Generation, Partnerships, and RevOps to align everyone behind it. The ideal candidate will think in unit economics and have the ability to bring people along with them.

Responsibilities

• Own the commercial line: Carry the commercial number for self-serve end-to-end, from acquisition through adoption to revenue and net retention. Own the unit economics and how they improve.
• Set the strategy: Form a clear commercial view of where self-serve creates value, ensure Finance and Product alignment, and translate it into a plan the business can execute against.
• Own activation and time-to-value: Evolve who and how we onboard through self-serve, how we nurture them through lifecycle stages, and the in-product experience that gets them to value fast.
• Shape the demand: Define the customer profile that makes the economics work and work collaboratively with Demand Generation on targeting.
• Orchestrate cross-functionally: Codify the work into clear streams with clear owners, influence the Product, Engineering, and Risk roadmaps, and run a regular business cadence.
• Deepen partner integrations: Work with Partnerships to turn distribution relationships into deep, well-integrated channels.
• Build and run the engine: Design and run the experimentation, tooling, and tracking to improve funnel codification, time-to-value, activation, and conversion using AI.
• Make the economics stack up: Work closely with finance to own self-serve pricing and packaging as a lever to ensure profitable scale.

How you operate

• Go get the answer yourself: Pull the data, run the analysis, and don't wait to be handed a conclusion.
• Interrogate, not just observe: Stress-test numbers and trends until you've found the actual driver.
• Given a mission, you don't let go of it: Have a hunger to find and unlock value, working through blockers.

Requirements

• Deeply experienced in a PLG or self-serve motion in a high-growth tech business.
• A commercial operator who has owned a revenue line, channel, or segment.
• Think like a product manager: Prioritizing ruthlessly and seeing the boundary between growth and product.
• Fluent at moving from data to a commercial conclusion.
• A sharp critical thinker who interrogates the brief and challenges assumptions.
• A genuine cross-functional leader who has brought structure to messy, multi-team programs.
• A credible presence in front of senior stakeholders up to executive level.

Benefits

We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare, and well-being initiatives. We invest in learning and provide constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Job Data by YubHub.

The Paddle compliance function is critical to our operations and growth, enabling innovation while maintaining trust with customers and regulators. You lead the compliance team and collaborate across teams, bringing expertise in payments compliance, risk management, and reporting. You are instrumental in building robust systems to track, analyse, and report on compliance, ensuring Paddle stays ahead in a dynamic regulatory landscape.

Responsibilities:

• Team leadership: Hire, onboard, and manage compliance professionals, fostering a collaborative and high-performing team to support Paddle's global compliance needs.
• Payments compliance: Develop and refine compliance policies and procedures to ensure adherence to global card scheme rules, consumer protection laws, and payments regulation.
• Compliance monitoring: Design and oversee simple tech-enabled monitoring programs to track compliance with internal policies and external regulations, using data-driven tools to identify trends and potential risks proactively.
• Reporting: Deliver compliance reporting for internal stakeholders at all levels and external regulators, ensuring accuracy, timeliness, and clarity to demonstrate Paddle's regulatory adherence.
• Risk management: Develop and manage Paddle's enterprise risk management program, collaborating with teams across the business to identify risks, embed controls, and report on their effectiveness.
• Regulatory research: Work with the legal team to stay ahead of evolving payments, consumer, and fintech regulations, advising on their impact and integrating findings into monitoring and reporting frameworks.
• Incident response: Lead investigations into high-risk complaints and/or compliance breaches, coordinating with legal and operational teams to resolve issues, and produce detailed incident reports for internal review and regulatory submission as needed.

Requirements:

• 6-8 years of compliance experience, ideally in payments and/or in fast-growing businesses, with a proven ability to implement and manage scalable monitoring and reporting systems.
• Deep expertise in data protection, card scheme rules, and payments regulation, with hands-on experience in fintech or SaaS environments.
• Experience working in a high-growth scale-up, building compliance frameworks that emphasise real-time monitoring and detailed reporting to support rapid expansion.
• Exceptional communication skills, able to distil compliance data into concise, actionable insights for diverse audiences.
• Detail-oriented, with a passion for ensuring compliance is not just met but demonstrably provable.

Benefits:

• Attractive salaries
• Stock options
• Retirement plans
• Private healthcare
• Well-being initiatives
• Unlimited holidays
• Enhanced parental leave
• Annual learning fund
• Regular internal and external training

Job Data by YubHub.

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

The role:

Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages payments so that we can take this burden from our customers. We process millions of payments globally and make thousands of payouts across multiple balance currencies every month. We do all this while ensuring we’re applying and remitting taxes accurately in all jurisdictions.

As the Engineering Manager of our Subscriptions team, you'll lead the product at the core of Paddle's recurring revenue engine, giving our customers the tools to manage the full subscription lifecycle; from plan changes, upgrades and downgrades to proration, trials and flexible billing schedules. You will be instrumental in helping scale and shape the direction of a product that powers the recurring billing operations of thousands of companies each month.

Each Product Engineering team at Paddle is made up of a Product Manager, Engineering Manager and between 4 - 6 engineers. The teams are set up with a clear area of product ownership along with goals that give them clarity on who they’re building for and the tools to choose how best to do that. These teams are cross-functional by design, with supporting functions such as Design, Data, InfoSec, Platform and Developer Experience to embed the tools, values and expertise where needed to enable the end-to-end delivery of the team’s roadmap.

What you’ll do:

• As the team’s leader, you will facilitate the delivery of initiatives to a high standard from initial concept and planning through to rollout, collaborating with engineers and non-technical colleagues.
• Manage, and coach the engineers in your team so that they develop both personally and professionally, and are able to perform together with impact.
• Partner with the team’s Product Manager to create a roadmap for success, make sure the team is working in the right way for maximum (and sustainable) impact.
• Drive improvements to the processes and practices of the team with the autonomy to do what you think is right and change what isn’t working.
• Have oversight of the technical decisions being made in your team, and responsibility for the technical strategy within the product area that the team owns. The Engineering Manager role at Paddle is a technical role, although we do not expect you to be contributing code.
• Contribute to the role of metrics within the wider data strategy of Paddle
• Help to continuously improve the reliability and scalability of Paddle’s high-traffic event-driven system.
• Work with our other leaders across Engineering, contributing to the department's engineering principles and practices to build an industry-leading organisation.

We’d love to hear from you if you have:

• Experience with Go or similar languages.
• Experience building or scaling subscription or recurring billing systems will be a strong advantage.
• Have a passion for developing people and bring at least 2 years of management experience with several direct reports.
• Have proven experience as a senior software engineer, working on complex, large-scale, cloud-based systems.
• Have a strong and demonstrable understanding of what it means to be a high-performing and sustainable engineering team.
• Have excellent written and verbal communication skills, and are comfortable leading technical discussions with engineers and non-technical colleagues.
• Are excited by, and have specific experience in, building products that handle payments, transfers, and financial reconciliation.
• Is someone that enjoys getting into the details and understanding the mechanics of money movements.
• Are comfortable working closely with financial, risk, and legal stakeholders, ensuring systems are reliable, compliant, and can scale.
• Are proactive and enjoy taking ownership, but self-aware and always open to improving and pushing on how you can get better.
• Proven success working with complex problems and ambiguity, maintaining high standards while balancing progression and perfection.
• A proven track record of bias for action and strong customer focus.

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Why you’ll love working at Paddle

We’re a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture.

We live and breathe our values, which are:

• Paddle Together - _“None of us, is as smart as all of us”_
• Paddle Simply - _“Simple can be harder than complex: you have to get your thinking clean to make it simple”_
• Paddle for others - _“We can realise our wildest dreams, so long as we help enough other people to realise theirs”_

We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives.

We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Job Data by YubHub.

You’ll develop original, customer-centric editorial and product content across our content ecosystem. You'll find sharp angles and strong points of view for product stories, launches, campaigns, customer stories and other content. You'll turn product strategy, customer problems and technical detail into clear narratives that build understanding and adoption.

Responsibilities:

• Develop original, customer-centric editorial and product content across our content ecosystem.
• Find sharp angles and strong points of view for product stories, launches, campaigns, customer stories and other content.
• Turn product strategy, customer problems and technical detail into clear narratives that build understanding and adoption.
• Apply SEO principles without compromising originality, clarity or readability.
• Use audience insight, search data and performance data to inform content decisions.
• Adapt strong ideas across formats and channels.
• Collaborate with Design and cross-functional partners to bring ideas to life, using Figma.
• Help maintain our TOV, raise Paddle’s editorial standards and writing quality.

Requirements:

• An experienced writer, journalist, editor or content specialist with a strong body of published work across a variety of channels.
• Comfortable writing about tech, business or complex subjects, finding the human angle.
• Skilled at turning product strategy, customer interviews, research and expert input into engaging stories.
• Comfortable challenging a brief when there is a better story, sharper angle or more useful way to serve the audience.
• Experienced with SEO fundamentals.
• Understanding content performance and how it shapes your work.
• Able to manage multiple briefs and deadlines without losing sight of quality.
• Confidence to work with AI tools and design platforms, such as Figma.

Benefits:

• Attractive salaries
• Stock options
• Unlimited holidays
• Enhanced parental leave
• Retirement plans
• Private healthcare
• Well-being initiatives
• Annual learning fund
• Regular internal and external training

Job Data by YubHub.

The expected base salary range for this role is CA$129,600 – CA$146,538. This range is a good-faith estimate of what we expect to pay for this role. Actual pay will vary based on factors such as job-related skills, experience, and internal equity.

What do we do?

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

The role:

Paddle's FP&A team is at an exciting inflection point. We've built the foundations of our planning infrastructure, and are looking to scale our impact across the business.

As a Sr. FP&A Analyst, you will play a pivotal role in bridging the gap between financial insight and commercial execution, reporting into the Director of FP&A. You'll partner with business leaders to translate Paddle's complex transaction-based business model into clear strategic recommendations that drive profitable growth and investment efficiency, becoming the interface between finance and the business.

This role offers the perfect blend of commercial influence and hands-on impact, with opportunities to shape major business decisions while building the next evolution of FP&A capability at Paddle.

Responsibilities

Commercial Finance & Business Partnering

• Build financial partnerships with key stakeholders across the business (e.g., GTM, Operations), becoming a trusted advisor to senior leaders on resource allocation, commercial strategy, and investment optimization for Marketing and Product decisions.
• Drive insights from Paddle's key metrics (GMV, take rate, CAC, LTV, NRR, churn) into actionable recommendations that influence business direction.
• Leverage finance insights to inform finance and business leadership of important risks and opportunities.
• Support business case development for strategic initiatives such as pricing strategy, market/product expansion, and new launches.
• Partner with the Director of FP&A and the VP of Finance to support board-level reporting and strategic narratives.

Forecasting & Analysis

• Support the evolution of Paddle’s planning models to bridge financial targets with operational execution, enabling our leadership team to translate cross-functional insights into faster and better-informed strategic decisions.
• Build and deliver management reporting and dashboards that cut through complexity,ensuring finance insights and recommendations are timely, focused, and decision-oriented.
• Develop deep expertise in Paddle's transaction-based revenue model, bringing visibility to performance across customer segments, geographies, and products.
• Identify opportunities to optimize unit economics and improve capital efficiency across the business.

Team Development

• Bring fresh perspectives to our KPI framework and support the team in building commercial fluency.
• Contribute to building a high-performing, high-EQ FP&A culture that values clarity, ownership, and collaboration. We strive for a high-impact, low-ego culture.
• Represent FP&A in cross-functional projects, championing data-driven decision-making across the organization.

Requirements

• Commercially astute and strategically minded - you can connect financial data to business outcomes, and you're energized by influencing commercial strategy, not just reporting on it.
• An exceptional business partner - established in stakeholder management, you can translate complex financial concepts into simple, compelling narratives for non-finance audiences and build trusted relationships with senior leaders.
• Technically strong in FP&A fundamentals - proficient in financial modeling, forecasting, and scenario planning, ideally with experience in SaaS, payments, or transaction-based business models.
• Comfortable with complexity and ambiguity - you thrive in fast-paced scale-up environments where you're flying the plane whilst building it, navigating data quality challenges and evolving tooling (we're re-implementing Pigment).
• Looking to develop the way the team and Paddle operates… and develop yourself too in the process. You enjoy mentoring others and building capability across the team.
• Detail-oriented with strong executive presence - you balance precision and accuracy with the ability to zoom out and present confidently to C-level stakeholders.
• Someone who does what they say, to a very high standard, consistently - you believe that this is how long-term trust is built with the business.

Benefits

We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare, and well-being initiatives.

Our Culture

We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative, and respectful culture.

We live and breathe our values, which are:

• Paddle Together - “None of us is as smart as all of us”
• Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple”
• Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”

Job Data by YubHub.

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

The role

We're looking for an ambitious Engineering Manager to lead our Application Excellence (AppEx) team, one of two teams in our wider Platform group, alongside SRE. AppEx exists to make Paddle's engineers faster and more effective: improving the internal developer experience, establishing golden paths and best practices, building self-serve tooling, and removing operational friction so product teams can focus on their domains. It's a high-leverage role, your work directly changes how every engineer at Paddle builds and ships.

AppEx is also building Paddle's AI software factory: an SDLC where AI agents take on a growing share of the work, from writing code to reviewing it, inside the golden paths, guardrails and quality gates we own.

There's a strong appetite for a better developer experience, but the specific path is open: a big part of the job is listening, gathering, and synthesizing feedback, forming a clear diagnosis, and bringing stakeholders with you before you execute. Success depends on alignment as much as delivery.

You'll report to the Director of Engineering who looks after the Platform group, a group that acts as a multiplier for the product teams, taking ownership and providing the tooling that lets them keep adding value while spending as little time as possible on operational concerns.

Tech stack

• Go for our new services
• PHP Laravel for our Classic system
• Aurora MySQL and PostgreSQL for persistent data storage
• Docker in production and local development
• AWS ECS Fargate for our runtime
• AWS SQS for asynchronous message queues
• AWS EventBridge for our event bus
• Redis for key/value store
• Terraform for resource management
• Honeycomb, SLOs and OpenTelemetry for our observability needs
• AI code review and coding agents (e.g. Claude Code, MCP) across the SDLC

What you'll do

• Lead the team to deliver initiatives to a high standard, from concept and planning through to rollout, working closely with engineers and stakeholders across the organization.
• Own developer productivity and internal developer experience as outcomes you lead.
• Shape Paddle's AI software factory: agents working across the SDLC, from ticket to merged PR, with the guardrails, golden paths and quality gates that keep it safe. Measure its impact on cycle time and quality, not just adoption.
• Listen across the organization, synthesize feedback, and build buy-in before committing the team to a direction, then own a clear, well-argued roadmap for sustainable impact.
• Coordinate across team boundaries, including with SRE, Security, Principal Engineers, and leadership, influencing without relying on authority.
• Manage and coach your engineers, enabling their personal and professional growth and high-impact team performance.
• Stay hands-on and technically credible, contributing to code and reviews, while focusing on direction, alignment, and unblocking the team.
• Oversee the team's technical decisions and contribute to the Platform group's technical strategy.
• Look after the team's shared libraries and tools, maintaining code relied upon by dozens of other services, leading its upkeep and safe rollout to benefit the entire engineering organization.
• Drive improvements to group processes, developer experience, and the reliability and scalability of a high-traffic, event-driven system, with autonomy to change what isn't working.

We'd love to hear from you if you:

• Significant experience as a senior engineer on complex, large-scale, cloud-based systems (Go a plus), including time on Platform or Internal Developer Experience teams
• Management experience with several direct reports (2+ years) at at least two places, and a genuine passion for developing people
• Excited by and have specific experience building products for internal stakeholders and developers
• Excellent at building trust and alignment: gather and synthesise feedback, communicate a clear rationale, and bring people with you before executing; can read a room and adapt
• Hold your plans loosely: form strong views from evidence, update them readily with new information, and are comfortable being wrong
• Thrive in ambiguity, shaping loosely-defined problems into a clear, sequenced path while still moving at pace
• Strong, demonstrable understanding of what makes a high-performing and sustainable engineering team
• Proactive and take ownership, while staying self-aware and always pushing to get better
• Hands-on experience running AI code review or agent-driven development in a real SDLC, and an opinion on where it helps and where it doesn't

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our teams. We recognise and celebrate that every Paddler is unique, and we welcome every individual perspective.

As an inclusive employer, we don’t care where you studied, what you look like, or where you’re from. We care about your craft, your curiosity, your passion for learning, and what you’ll add to our culture. We encourage you to apply even if you don’t meet every requirement, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to support you during the application process or in the workplace. We’ll do everything we can to provide the accommodations you need. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative, and respectful culture.

We live and breathe our values:

Paddle for others

Paddle together

Paddle simply

We offer a full suite of benefits, including competitive salaries, stock options, retirement plans, private healthcare, and well-being initiatives.

We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Connecting at Paddle

We’re a ‘digital-first’ company, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations.

We recognize that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration.

Our Paddle hubs:

• In Europe: UK (London headquarters), Portugal (Lisbon hub), Netherlands and Ireland (Dublin hub)

• In North America: Austin, TX (USA) and Toronto (Canada)

Job Data by YubHub.

We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North, and we serve over 10,000 software sellers in 245 territories worldwide.

Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages payments and billing, with a best-in-class developer-first approach, so that we can take this burden from our customers.

Paddle is a financially-critical system used by a global customer base, processing hundreds of millions of dollars per month, so there is no shortage of interesting challenges. Senior Software Engineers at Paddle are not just programmers, we are problem solvers. We expect engineers to take initiative, as part of a small team, from an initial concept, scoping, implementation, right through to rollout and ongoing ownership. This requires initiative, creative thinking, and clear communication, as well as strong technical ability.

We often work with a range of other teams including Data/Analytics, Infosec, Platform (SRE), Risk, Finance and many other product teams other than your own. You will collaborate alongside other engineers, product designers, data analysts, and legal and finance experts to have real impact. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who will play a critical role in driving our success.

Responsibilities

• Design, build, and maintain high-throughput, highly reliable systems that power core Paddle capabilities.
• Lead the implementation of key new features to a high standard from initial concept and planning right through to monitoring and ongoing improvement. Ensuring systems are built with correctness and precision.
• Architect solutions that scale with growing transaction volumes and customers.
• Write clean, maintainable, well-tested code and set a high bar for code quality and engineering standards.
• Lead design discussions and architecture decisions, balancing short-term delivery with long-term sustainability.
• Work closely with Product Managers, Designers, Data, Risk, and Operations to translate business requirements into robust technical solutions.
• Shape product direction by providing technical insights, trade-offs, and delivery estimates.
• Partner with Customer Support or Operations teams to investigate and resolve production issues.
• Level-up the team’s engineering practices through mentoring other engineers, and by leading the technical planning of team initiatives.
• Act as a force multiplier by driving best practices and long-term decisions for our engineering community.
• Contribute to shaping our team and wider engineering culture to ensure Paddle remains an exceptional place to work.

Requirements

• You have a development background with Go.
• You have experience designing and building systems to handle high traffic at scale in a cloud-based environment in AWS.
• You enjoy collaborating with our technical and non-technical departments.
• You proactively find ways to improve the code and team processes
• You have a strong understanding of the development process - from design through to deployment, maintenance, and what that means for day-to-day development
• A strong understanding of API principles and best practices.
• A proven track record of bias for action and strong customer focus.
• Excellent communication and collaboration skills, you should be comfortable working alongside both technical and non-technical stakeholders.
• Proven success working with complex problems and ambiguity, maintaining high standards while balancing progression and perfection.

Benefits

We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives.

We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Job Data by YubHub.

Your core tasks will involve researching, prospecting, prioritizing accounts, educating prospects, and converting interest into high-quality meetings.

Key responsibilities include:

• Developing a deep understanding of Paddle's Ideal Customer Profile, core use cases, and value propositions
• Managing a healthy territory of high-fit accounts
• Proactively generating conversations and showcasing Paddle's products across various channels
• Converting engagements into qualified opportunities for the Account Executive team
• Partnering with the marketing department on events to generate demand
• Using modern tools, including AI-powered workflows, to work smarter and improve performance
• Managing and prioritizing time to consistently meet and exceed targets

Requirements:

• Experience in a previous Sales/Business Development role in a SaaS or B2B company
• Coachable, accountable, and consistent in efforts to develop knowledge and results
• Belief in a consultative and human sales approach
• Performance-driven, competitive, and energized by hitting and surpassing targets
• Ability to stay organized in a dynamic environment and thrive in moments of ambiguity
• Confidence in communicating across multiple channels and formats

At Paddle, we offer a range of benefits, including unlimited holidays, 4 months paid family leave, and an annual learning fund.

Our values include:

• Paddle Together: collaboration and collective intelligence
• Paddle Simply: simplicity and clean thinking
• Paddle for others: helping others achieve their goals

We are committed to building a diverse team and welcome applications from all individuals.

Job Data by YubHub.

Responsibilities:

• Prioritize opportunities with the biggest impact across payment performance, revenue recovery, sales and marketing operations, growth and monetization intelligence, and risk, trust and compliance.
• Deliver the first system end-to-end, including analysis, feature engineering, model training, deployment, and testing.
• Operate deployed systems, ensuring uptime, monitoring, retraining, and incident handling.
• Work across traditional ML and agentic systems.
• Build and lead a team of data scientists and machine learning engineers.
• Establish a production stack for reproducible training data, model registry, inference services, and monitoring.
• Own value capture end-to-end, including shadow testing, A/B testing, and publishing quarterly reports.
• Set the governance model for automated decisioning, working with Legal, Privacy, Compliance, and Risk.
• Define boundaries and working relationships with Product Science, Analytics Engineering, Data Platform, and AI Enablement.

Requirements:

• Experience leading data science or ML teams with deployments that moved commercial metrics.
• Hands-on experience with SQL, Python, and engineering features.
• Experience across traditional ML and agentic systems.
• Practice running live systems, monitoring, retraining, and incident response.
• Ability to hire, level, and develop senior data scientists and ML engineers.
• Credible with executives and commercial stakeholders.
• Experience in payments, fintech, subscriptions, or high-volume commercial operations.

Paddle offers a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare, and well-being initiatives.

Job Data by YubHub.

Your core tasks will involve researching, prospecting, prioritizing accounts, educating prospects, and converting interest into high-quality meetings. This role places you at the centre of a high-performing GTM function. We take career development seriously. Once you consistently hit quota and master the craft, you'll have a clear pathway to grow into an Account Executive role at Paddle.

Responsibilities

• Quickly develop a deep understanding of Paddle's Ideal Customer Profile, core use cases, and value propositions to target the best-fit companies for us.
• Own and properly manage a healthy territory of high-fit accounts.
• Proactively generate conversations and effectively showcase Paddle's set of products across all channels: LinkedIn, cold calling, email, video, and region-specific channels (WhatsApp, WeChat, etc.).
• Convert these meaningful engagements into qualified opportunities for our Account Executive team.
• Partner with our marketing department to collaborate on in-person and virtual events to generate demand.
• Use modern tools, including AI-powered workflows, to work smarter, personalise outreach, and improve performance.
• Manage and prioritise your time to consistently meet and exceed your targets.
• Bring a winner's mindset and high-performance attitude to the team every day.

Requirements

• Experience in a previous Sales / Business Development role as part of a SaaS or B2B company, and are always happy to proactively engage new customers through email and phone.
• Coachable, accountable, and consistent in your efforts to develop knowledge and results.
• Believe in a consultative and human sales approach and understand that every conversation is different.
• Are performance-driven, competitive, and energised by hitting and surpassing targets.
• See the benefits of Paddle's set of products - we strongly believe that our products are helping other Tech companies grow, and we want to work with people who are passionate about Paddle and can articulate its value.
• Can stay organised in a dynamic, fast-changing environment and thrive in moments of ambiguity.
• Can follow a framework, while baking in your own flavour and creativity.
• Are excited to get outside your comfort zone, experiment, and continuously improve your craft.
• Are confident communicating across multiple channels and formats: phone, email, video, social.
• Enthusiastic and ambitious, with a desire to build a career in sales.

Benefits We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Job Data by YubHub.

The expected base salary range for this role is CA$75,862 – CA$105,000. This range is a good-faith estimate of what we expect to pay for this role. Actual pay will vary based on factors such as job-related skills, experience, and internal equity.

The Role

We're looking for a Senior Content Writer to help shape how Paddle shows up in the world. This is a writing role for someone who can take complex product ideas and push the boundaries of B2B content with bold stories, turning product launches, feature releases, and customer problems into work people genuinely want to read.

What you'll do

• Develop original, customer-centric editorial and product content across our content ecosystem.
• Find sharp angles and strong points of view for product stories, launches, campaigns, customer stories, and other content.
• Turn product strategy, customer problems, and technical detail into clear narratives that build understanding and adoption.
• Apply SEO principles without compromising originality, clarity, or readability.
• Use audience insight, search data, and performance data to inform content decisions.
• Adapt strong ideas across formats and channels.
• Collaborate with Design and cross-functional partners to bring ideas to life, using Figma.
• Help maintain our Tone of Voice, raise Paddle's editorial standards, and writing quality.

We're looking for

• An experienced writer, journalist, editor, or content specialist with a strong body of published work across a variety of channels.
• Comfortable writing about tech, business, or complex subjects, finding the human angle.
• Skilled at turning product strategy, customer interviews, research, and expert input into engaging stories.
• Comfortable challenging a brief when there is a better story, sharper angle, or more useful way to serve the audience.
• Experienced with SEO fundamentals.
• Understanding content performance and how it shapes your work.
• Able to manage multiple briefs and deadlines without losing sight of quality.
• Confidence to work with AI tools and design platforms, such as Figma.

Benefits

We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare, and well-being initiatives. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Job Data by YubHub.

We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

As a Software Engineer within our Billing group, you will play a key role in developing core areas of our new billing platform. You’ll provide world-class experiences to thousands of customers who use and trust Paddle every day. You'll take the lead on discovering new features, planning their implementation, and contributing your technical expertise to shape the future of our billing platform.

You’ll collaborate with multiple teams,engineers, product managers, and designers,working across a wide range of areas that will give you plenty of opportunities to develop your skills and grow your career as a valued member of our engineering team.

Responsibilities:

• Independently deliver on milestones that may span across multiple systems within Billing.
• Make changes with care and precision, recognising the importance of correctness when working with financial data.
• Contribute to systems designed for scale, reliability, and security, following established architectural patterns.
• Write clear, well-structured, and well-tested code that meets team standards.
• Participate in code reviews, both giving and receiving constructive feedback.
• Work closely with other engineers, product managers, and designers to understand requirements and deliver solutions.
• Break down larger pieces of work into manageable tasks and estimate your own work with guidance.
• Help monitor and support production services, investigating and fixing issues as they arise.
• Contribute to shaping our team and wider engineering culture to ensure Paddle remains an exceptional place to work.
• Work closely with Product Managers, Designers, Data, Risk, and Operations to translate business requirements into robust technical solutions.
• Help shape product direction by providing technical insights, trade-offs, and delivery estimates.
• Partner with Customer Support or Operations teams to investigate and resolve production issues.

Requirements:

• You have a development background with Go.
• Have experience designing and building systems to handle high traffic at scale in a cloud-based environment in AWS
• Are someone who enjoys collaborating with our technical and non-technical departments
• Have a proactive attitude towards finding ways to improve the code and team processes.
• A strong understanding of the development process - from design through to deployment, maintenance, and what that means for day-to-day development.
• A strong understanding of API principles and best practices.
• A proven track record of bias for action and strong customer focus.
• Solid communication and collaboration skills, you should be comfortable working alongside both technical and non-technical stakeholders.
• Are someone who takes pride in what you build.

Benefits:

• Attractive salaries
• Stock options
• Unlimited holidays
• Enhanced parental leave
• Retirement plans
• Private healthcare
• Well-being initiatives
• Annual learning fund
• Regular internal and external training

Job Data by YubHub.