• Being available to work for the full duration of the event, including nights, weekends, and 12+ hour shifts
• Learning quickly and working efficiently, with computer proficiency to access and update customer records
• Maintaining a positive and outgoing demeanor, adhering to our team's core expectations, and being able to work as part of a team
• Remaining calm and focused in a fast-paced environment and during stressful situations
• Working part of the daily shift outdoors in various weather conditions
• Providing the highest level of customer service to all guests

The ideal candidate will have experience working in a ticket office for a major sporting event, team, or venue, as well as previous experience in hospitality, sales, or a call center. Bilingual candidates are a plus, and knowledge of various ticketing programs is also desirable.

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Responsibilities:

• Develop engaging content (photo, video, and written) to highlight programs, players, and events across digital platforms
• Assist in building and executing marketing campaigns for camps, clinics, and player pathway programs
• Gain insight into how a professional sports organization communicates its value to parents, players, and clubs
• Analyze campaign performance and apply insights to improve results
• Support on-site marketing efforts at events
• Collaborate with operations, partnerships, and player development teams to align marketing efforts with program delivery and business objectives
• Build skills in communication, creativity, accountability, and execution within a fast-paced, team-oriented environment
• Hands-on project ownership across content creation, campaign execution, and marketing operations tasks
• Final presentation summarizing successes and recommendations for improvements

Requirements:

• Interested in marketing, business operations, analytics, or sports management
• Strong attention to detail and organizational skills
• Strong creativity and ability to develop engaging content ideas
• Comfortable creating content using digital tools
• Understanding of social media platforms and what drives engagement
• Comfortable working with spreadsheets and data
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Strong written communication skills for drafting emails, social posts, and program messaging

What We Offer:

• Opportunity to work with a professional sports team and gain hands-on experience in marketing
• Collaborative and dynamic work environment
• Chance to build skills and network in the sports industry

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Expectations

As an RBNY Youth Coach, you will uphold professional standards on and off the field. Your work week includes coaching hours, administrative tasks, and required education meetings. Adherence to deadlines, policies, and procedures is required.

Responsibilities

Coaching Roles

There are various coaching roles available:

• Full Availability Coach: available 6-7 days a week, 18-22 coaching hours a week, required to complete 25 hours of core education meetings
• Partial Availability Coach: available 2-3 days during the week with weekend availability, 10-15 coaching hours a week, required to complete 6 hours of education meetings
• Junior Coach (aspiring coaches): 6 coaching hours a week

On-field Responsibilities

• Deliver sessions aligned with the RBNY philosophy and Red Print methodology
• Arrive on time with the field inspected, equipment prepared, and session plan ready
• Maintain a safe environment: check the field, secure goals, follow check-in/out procedures, and follow the two-adult rule
• Demonstrate coaching, not playing, in all sessions and games
• Carry required first-aid supplies and follow proper procedures

Off-field Responsibilities

• Attend mandatory weekly paid education meetings
• Attend paid seasonal orientations
• Complete all required administrative tasks, including session plans, team reports, evaluations, timesheets, and expense reports

Player Welfare

• Treat all players with dignity and maintain appropriate physical contact guidelines
• Ensure no player is left unattended and all departures are with an approved guardian
• Promote an environment free from bullying, harassment, or misconduct

Professional Conduct

• Communicate only with parents/guardians, never directly with minors
• Do not share photos, videos, or work-related content involving players on social media
• Wear approved Adidas coaching apparel and maintain professional appearance and behavior
• Report incidents or violations promptly

Qualities

• Ambition
• Integrity
• Teamwork

Coach Development

• #1 professional coach development team in NY/NJ-Metro area
• 1 on 1 coach support visits and extensive feedback
• Paid in-house weekly education meetings
• In-house United Soccer Coaches National Diploma
• Academy Observations
• First Team Observations

Requirements

• Over the age of 18
• Minimum USSF ‘D’ or equivalent coaching license
• Coaching experience with youth players or previous playing experience
• Reliable form of transportation

Work Arrangement

• Travel 20-30%
• Permanent

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As an Event Operations Assistant, you will be responsible for monitoring activations around our match day fan zone location, the BULLevard, ensuring our fans and newcomers are welcomed and assisted with any questions regarding activations. You will also ensure pre-match preparation is in accordance with operational standards and understand the safety measures behind each activation. Additionally, you will assist in the execution of other activations around Sports Illustrated Stadium and off-site events. Furthermore, you will support the field marketing team's grassroots efforts by distributing print collateral and providing the highest level of customer service when needed.

To succeed in this role, you should have careers in sports management, special events, and event marketing. You should be able to work in various environments, including large groups, community events, and match day activations. You should provide a high level of customer service and be able to act accordingly to resolve issues. You should also be a quick adapter to sudden changes, able to lift up to 30 lbs, and comfortable standing for long periods of time. Availability on nights and weekends is required.

If you believe you have the skills and passion for this role, please submit your application.

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As a key member of our front-of-house staff, you will be responsible for selling tickets, providing exceptional customer service, and maintaining a secure working environment.

Responsibilities:

• Utilise the SI Tickets ticketing system to sell tickets and offer customer support
• Accept and process payments for orders, distributing correct change where necessary
• Assist customers at the Box Office Customer Service and Ticket Sales windows, resolving any issues that arise
• Answer queries about events, tickets, and schedules
• Maintain a secure working environment for cash and tickets
• Perform other tasks as assigned

Requirements:

• Must be at least 18 years old
• Previous experience in cash handling and customer service, with confidence in counting money and making change
• A guest-centric, quality service attitude
• Availability to work nights, weekends, and holidays
• Commitment to work 85-90% of the 2026 Season Home Schedule and additional matches/events held at Sports Illustrated Stadium and Montclair State University
• Bilingual in Spanish and experience with various ticketing platforms is an asset

If you have what it takes, we'd love to hear from you!

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