Responsibilities:

• Collaborate with Account Executives to map out territories and identify key accounts
• Master a multi-channel approach using cold calling, personalised emails, and LinkedIn social selling
• Develop an expert-level understanding of the Lucid platform to solve real-world business problems
• Support discovery calls, assist in presentations, and independently lead and close foundational transactions
• Use a modern tech stack to manage your pipeline with precision

Requirements:

• 6-12 months of sales or customer-facing experience
• Excellent communication skills, including writing compelling hooks and holding conversations with C-suite executives
• A growth mindset and craving for feedback
• Organised, adaptable, and motivated by winning
• Hybrid role, combining remote work with in-person collaboration at the Melbourne office two days per week

Preferred Qualifications:

• Previous experience in SaaS or tech/software
• Proven track record of smashing quotas and generating high-quality pipeline
• Degree or equivalent experience

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Responsibilities:

• Collaborate with Account Executives to map out territories and hunt down key accounts
• Master a multi-channel approach utilizing cold calling, high-touch personalized emails, and LinkedIn social selling
• Develop an expert-level understanding of the Lucid platform to solve real-world business problems
• Support discovery calls, assist in presentations, and independently lead and close foundational transactions
• Use a modern tech stack (Salesforce, Salesloft, ZoomInfo) to manage your pipeline with precision

Requirements:

• 6–12 months of sales or customer-facing experience
• Communication mastery: writing a compelling hook and holding conversations with C-suite executives
• Coachability: having a growth mindset and craving feedback
• Grit: being organized, adaptable, and motivated by the win

This position is hybrid, combining remote work with in-person collaboration at our Melbourne, AUS office two days per week (Tuesday and Thursday).

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Responsibilities:

• Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows, and proactively identifying consumer needs
• Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues
• Identify and monitor key user operational metrics to help drive improvements to product and support offerings
• Collaborate with Engineering, Product Management, Marketing, and other cross-functional peers on specific user-impacting issues and bugs
• Assist in writing clear Help Center and user education content
• Engage with users in the Lucid Community
• Assist with ongoing operations, member administration, and growth of Lucid’s power user and community programs
• Investigate and process customer requests for cancellation and refunds over email
• Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments
• Research accounts in which payments have been posted and customer disputes activity
• Develop a deep understanding of changing product offerings and account types and implement these changes into billing processes
• Communicate and follow up effectively with customers in a clear and timely manner

Requirements:

• Currently pursuing a Bachelor's degree with a strong academic performance
• A strong sense of personal ownership and responsibility
• Ability to translate complex technical ideas into simple, easy-to-understand content
• Strong written and verbal communication skills (both internally and externally)
• Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
• Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
• Detail-oriented, organized, and a good team player
• Bias towards finding solutions versus shutting down ideas

This position is hybrid, combining remote work with in-person collaboration at the Raleigh, NC office two days per week (Tuesday and Thursday).

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Responsibilities:

• Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
• Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues
• Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
• Collaborate with Engineering, Product Management, Marketing, and other cross-functional peers on specific user-impacting issues and bugs
• Assist in writing clear Help Center and user education content
• Engage with our users in the Lucid Community
• Assist with the ongoing operations, member administration, and growth of Lucid’s power user and community programs
• Investigate and process customer requests for cancellation and refunds over email
• Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments
• Research accounts in which payments have been posted and customer disputes activity
• Develop a deep understanding of changing product offerings and account types and implement these changes into our billing processes
• Communicate and follow up effectively with customers in a clear and timely manner

Requirements:

• Currently pursuing a Bachelor's degree with a strong academic performance
• A strong sense of personal ownership and responsibility
• Ability to translate complex technical ideas into simple, easy to understand content
• Strong written and verbal communication skills (both internally and externally)
• Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
• Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
• Detail-oriented, organized and a good team player
• Bias towards finding solutions versus shutting down ideas

This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week (Tuesday and Thursday)

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Responsibilities:

• Close business, prospect, and build personal relationships with a book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
• Display a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in Lucid's value propositions, target market, and target personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs

Requirements:

• 3-5+ years sales closing experience (preferably in SaaS/tech)
• Experience in prospecting and closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding accounts
• Experience with Salesforce.com or similar CRM
• Fluency in English and Dutch

This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).

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The ideal candidate will have 3-5+ years of sales closing experience, preferably in SaaS/tech, and experience in prospecting and closing business as an Account Executive or similar role.

Responsibilities:

• Close business, prospect, and build personal relationships with a book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
• Display strong 'out of the box' thinking to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between pipeline and management team
• Become an expert in value propositions, target market, and target personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs

Requirements:

• 3-5+ years sales closing experience (preferably in SaaS/tech)
• Experience in prospecting and closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding accounts
• Experience with Salesforce.com or similar CRM
• Fluency in English and a Nordic language

Preferred Qualifications:

• Experience with software sales (prospecting & closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintaining clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Outreach or similar workflow software
• Skilled in selling a product against direct and indirect competitors

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Responsibilities:

• Proactively identify and pursue new leads through direct outbound sourcing
• Identify new opportunities across net new customers
• Generate and close new pipeline across business segments and verticals through prospect engagements
• Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
• Develop and maintain expert knowledge on the features, benefits, and application of Lucid suite offering
• Understand the competitive landscape within their assigned book of business
• Share market insights with product and marketing teams
• Creatively explore and develop new markets, verticals, and personas

Requirements:

• 3+ years of closing experience in SaaS as an Account Executive or similar
• Working with mid to large-sized customers
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• Fluent in English

Preferred Qualifications:

• BA/BS degree
• Experience with software sales, prospecting, and closing
• Experience with Salesforce, leads, contacts, and opportunities
• Maintaining clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Gong or similar workflow software
• Skilled in selling a product against direct and indirect competitors

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Responsibilities:

• Proactively identify and pursue new leads through direct outbound sourcing
• Identify new opportunities across net new customers
• Generate and close new pipeline across business segments and verticals through prospect engagements
• Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
• Develop and maintain expert knowledge on the features, benefits, and application of Lucid suite offering
• Understand the competitive landscape within their assigned book of business
• Share market insights with product and marketing teams
• Creatively explore and develop new markets, verticals, and personas

Requirements:

• 3+ years of closing experience in SaaS as an Account Executive or similar
• Working with mid to large-sized customers
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• Fluent in English and German

This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).

Preferred Qualifications:

• BA/BS degree
• Experience with software sales (prospecting and closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintaining clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Gong or similar workflow software
• Skilled in selling a product against direct and indirect competitors

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Responsibilities:

• Proactively identify and pursue new leads through direct outbound sourcing
• Identify new opportunities across net new customers
• Generate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, demos, negotiations, and marketing activities
• Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
• Develop and maintain expert knowledge on the features, benefits, and application of Lucid suite offering
• Understand the competitive landscape within their assigned book of business
• Share market insights with product and marketing teams
• Creatively explore and develop new markets, verticals, and personas

Requirements:

• 3+ years of closing experience in SaaS (as an Account Executive or similar)
• Working with mid to large-sized customers
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• Fluent in English and Nordic languages

This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).

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As an EAE, you will own the strategy and execution across some of Lucid's largest accounts, driving meaningful impact for customers while growing deep, lasting partnerships.

Responsibilities:

• Strategically grow Lucid's largest customers in EMEA
• Develop and maintain expert knowledge of Lucid's full collaboration suite offering
• Understand the competitive landscape within the assigned EMEA region
• Identify new opportunities across existing customers through direct outbound lead sourcing
• Generate and close new pipeline across business segments and verticals through prospect engagements
• Share market insights with product and marketing teams
• Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota

Requirements:

• 5+ years of sales experience as an Account Executive, Account Manager, or similar role in SaaS/software
• Significant experience working with Enterprise-Grade customers, successfully leading complex sales processes
• Ability to project manage complex sales cycles with internal stakeholders
• Demonstrated track record in team-based selling and orchestration of strategic resources
• Experience with Salesforce.com or similar CRM
• Outstanding written and verbal communication skills
• Fluent in English
• Professionally fluent Dutch speaker

Preferred Qualifications:

• Demonstrated ability to find, manage, and close high-level business in an evangelist sales environment
• Experience with sales acceleration tools such as Gong, Salesloft, Zoominfo, Clari, etc.

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The successful candidate will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. They will also collaborate with Customer Success Managers to ensure renewals, drive expansion, and maintain customer engagement.

Responsibilities:

• Close business, prospect, and build personal relationships with a book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
• Display strong 'out of the box' thinking to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between pipeline and management team
• Become an expert in value propositions, target market, and target personas
• Develop a mentality of Teamwork Over Ego, seeking opportunities to help others and lead critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs

Requirements:

• 3+ years sales closing experience (preferably in SaaS)
• Experience in prospecting and closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding accounts
• Experience with Salesforce.com or similar CRM
• Fluency in English and Dutch

Preferred Qualifications:

• Experience with software sales (prospecting & closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintaining clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Outreach or similar workflow software
• Skilled in selling a product against direct and indirect competitors
• BA/BS degree

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The ideal candidate will be able to close business, prospect, and build personal relationships with a book of accounts. They will also be able to upkeep existing clientele while identifying strategic opportunities to expand Lucid adoption.

Responsibilities:

• Effectively close business, prospect, and build personal relationships with a book of accounts
• Upkeep existing clientele while identifying strategic opportunities to expand Lucid adoption
• Display a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in Lucid's value propositions, target market, and target personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs

Requirements:

• 2+ years sales closing experience (preferably in SaaS)
• Experience in prospecting and closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding accounts
• Experience with Salesforce.com or similar CRM
• Fluency in English

Preferred Qualifications:

• Fluency in another European language (Dutch, German, French, or Nordic languages are highly preferred)
• Experience with software sales (prospecting & closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintaining clean Salesforce hygiene
• Ability to manage multiple prospects and opportunities simultaneously
• Skilled in selling a product against direct and indirect competitors
• BA/BS degree

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Responsibilities:

• Act as the 'CEO of your territory,' strategically mapping target accounts across industries and creatively pursuing opportunities with a proactive, energetic hunter mentality, while building sustainable partnerships
• Manage a high volume of fast-paced, transactional sales cycles from initial qualification through to successful close
• Build and execute proactive outbound strategies, moving with pace and consistency to create a high volume of meaningful customer conversations, opportunities, and pipeline
• Stay curious and creative in finding new angles, messaging, and entry points to engage both new and existing prospects
• Work proactively and efficiently, combining automation and scale with thoughtful, highly personalized outreach where it matters most
• Lead effective discovery to understand customer needs and pain points, and deliver tailored demos to new users, champions, and decision-makers
• Bring resilience, curiosity, and a positive and innovative mindset to a fast-moving, high-velocity environment
• Be motivated by your own goals while caring equally about what we achieve together as a team, taking ownership, celebrating each other's wins, and contributing to a strong team culture
• Take on other responsibilities as needed

Requirements:

• 1+ years of sales closing experience OR 2+ years of business development/SDR experience (ideally in SaaS/tech)
• Strong outbound track record, utilizing a modern, multi-channel approach and creative and innovative strategies to engage C-level prospects (incl. cold outreach)
• Familiarity with Salesforce or similar CRM platform
• Collaborative, forward-thinking mindset and proactive communication skills
• Fluent in English and German
• This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday)

Preferred Qualifications:

• Proven ability to navigate competitive, high-velocity sales cycles and clearly articulate product value
• Experience with Salesforce, leads, contacts, and opportunities
• Strong organizational skills to manage a high volume of opportunities and maintain clean pipeline data (using tools like Gong, Outreach, etc.)
• BA/BS degree

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Responsibilities:

• Act as the 'CEO of your territory,' strategically mapping target accounts and creatively pursuing opportunities with a proactive, energetic hunter mentality.
• Manage a high volume of fast-paced, transactional sales cycles from initial qualification through to successful close.
• Build and execute proactive outbound strategies to create a high volume of meaningful customer conversations, opportunities, and pipeline.
• Stay curious and creative in finding new angles, messaging, and entry points to engage both new and existing prospects.
• Work proactively and efficiently, combining automation and scale with thoughtful, highly personalized outreach.
• Lead effective discovery to understand customer needs and pain points, and deliver tailored demos to new users, champions, and decision-makers.
• Bring resilience, curiosity, and a positive and innovative mindset to a fast-moving, high-velocity environment.
• Take on other responsibilities as needed.

Requirements:

• 1+ years of sales closing experience OR 2+ years of business development/SDR experience (ideally in SaaS/tech).
• Strong outbound track record, utilizing a modern, multi-channel approach and creative and innovative strategies to engage C-level prospects.
• Familiarity with Salesforce or similar CRM platform.
• Collaborative, forward-thinking mindset and proactive communication skills.
• Fluent in English and one of the Nordic languages.

This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).

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As a member of the Field Enablement team, you will partner closely with sales leadership, frontline managers, cross-functional partners, and global enablement peers to equip sellers with the knowledge, skills, and tools they need to execute consistently in the field.

Your focus will be in the field, partnering directly with frontline managers on deal strategy, dissecting customer conversations in Gong, running interactive deal clinics, and accelerating ramp time for new hires.

You will translate global GTM priorities and sales methodologies into practical, deal-winning execution across commercial accounts.

Your success will be measured by leading indicators of seller excellence such as accelerated ramp velocity, methodology and messaging adoption, pipeline progression, and frontline coaching impact.

Responsibilities:

• Serve as the primary enablement partner for all sales roles across the NA Commercial region
• Partner with sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs
• Customize global enablement programs to meet segment-specific needs
• Facilitate live enablement workshops that help sellers apply the sales methodology, messaging, and competitive positioning
• Reinforce enablement initiatives post-launch through reinforcement, practice, coaching, manager partnership, and follow-up
• Lead high-energy, practical deal workshops, live pitch practices, and roleplays
• Craft and execute high-impact coaching plans tailored to diagnosed needs
• Support regional launches for new products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives
• Develop high-impact, seller-friendly assets
• Support frontline managers with coaching and guidance
• Stay close to the field by attending team meetings, listening to sales calls, gathering rep and leader feedback
• Partner with frontline sales leaders to inspect pipeline, join key account reviews, and diagnose tactical skill gaps
• Share field insights with global enablement and GTM partners
• Build manager-facing resources and run dedicated manager enablement sessions
• Leverage AI-enabled insights to identify seller skill gaps, analyze rep calls and performance trends, and personalize coaching recommendations

Requirements:

• 4+ years of experience in B2B SaaS sales, field-facing sales Enablement, sales leadership, or a combination of these
• Proven experience coaching sales professionals with a track record of delivering tangible, measurable results
• Experience with AI tools to analyze seller performance, generate insights, and improve coaching and training
• Strong facilitation and communication skills
• Experience with MEDDPICC, Challenger, Command of the Message, Sandler, ValueSelling, or other formal sales methodology
• Experience using sales tools such as Salesforce, Gong, and ZoomInfo
• Ability to turn complex concepts into clear, practical, field-ready enablement solutions
• Data-informed mindset with the ability to use metrics and feedback to improve rep performance

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As an EAE, you’ll own the strategy and execution across some of Lucid’s largest accounts, driving meaningful impact for customers while growing deep, lasting partnerships.

Responsibilities:

• Lead growth in territory: Expand enterprise accounts through growth, renewals, and strategic new opportunities
• Be a trusted advisor: Partner with senior leaders at Fortune 500 companies to understand their goals and help them scale Lucid across the enterprise
• Drive complex, high-impact deals: Navigate multi-threaded sales cycles and craft win-win negotiations that elevate customer success
• Build powerful relationships: Create champions at all levels of the organization through consultative selling and thought leadership
• Coach and collaborate: Mentor assigned BDR and collaborate across Sales, Customer Success, and Product teams to deliver exceptional value
• Stay connected: Travel as needed (1–3 weeks per quarter) to strengthen customer relationships in person

Requirements:

• 10+ years of sales experience in tech/SaaS, with 5+ years selling complex enterprise software solutions and managing long, multi-stakeholder sales cycles
• Proven track record of exceeding quotas
• Strong knowledge of SaaS/cloud applications and their business value
• Ability to collaborate across functions and lead cross-team sales efforts
• Exceptional communication, presentation, and relationship-building skills
• Strength in prospecting, territory planning, and consultative selling

Preferred Qualifications:

• Based in the Eastern US
• Advanced skills in Salesforce, Outreach, Gong, and other sales enablement tools
• Proven experience utilizing MEDDPICC or similar value-based selling methodology to address complex customer needs in enterprise sales

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The successful candidate will join a team focused on innovation and new product discovery, particularly in the area of emerging technology and AI. They will lead the company's AI platform and evaluation in partnership with the AI leadership group.

Responsibilities:

• Partner with product teams to identify, test, and de-risk new AI capabilities, rapidly validating customer value through prototypes, experiments, and iterative learning.
• Help shape how Lucid builds AI products by improving the product development process, evaluation strategy, and experimentation practices to support fast, high-confidence decision making.
• Stay at the forefront of modern AI, agentic systems, and developer tooling, bringing new technologies and approaches into product strategy where they create meaningful customer value.
• Develop deep customer expertise by understanding how people think, collaborate, and solve problems visually, then translate those insights into AI experiences that feel natural, useful, and trustworthy.
• Own AI platform capabilities & Evals from strategy through launch, working closely with Engineering, Design, Data Science, and Product teams to deliver scalable foundations that enable innovation across the organization.

Requirements:

• 4+ years of product management experience building successful B2B SaaS products, with a track record of leading complex, cross-functional initiatives from concept through launch.
• Experience bringing agentic AI products and capabilities to market, operating in fast-moving, ambiguous environments where customer needs, models, and technology evolve rapidly.
• Strong understanding of modern AI systems, including agent architectures, tool use, retrieval-augmented generation (RAG), AI evaluations, and the tradeoffs between quality, latency, reliability, and cost.
• Exceptional product judgment, with the ability to identify emerging technology opportunities, prioritize customer problems, and influence technical and business stakeholders across the organization.
• Proven ability to build strong partnerships across Engineering, Design, Data Science, Product, and Go-to-Market teams to deliver high-impact customer experiences.

Preferred Qualifications:

• Direct experience leading innovation or new product discovery teams, especially in the areas of rapid learning, AI iteration, and derisking non-deterministic features.
• Experience with visual collaboration, spatial computing, or digital whiteboarding platforms.
• Experience mentoring other PMs on AI product lifecycle best practices.

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The ideal candidate is a natural leader and a great teammate with a passion for elegant solutions, user experiences, and the massive potential of Generative AI. They should be drawn to work that is different every single day.

This PM will join a team focused on innovation and new product discovery, particularly in the area of emerging technology and AI. The team works on various projects, including bringing Lucid's Collaborative AI products, agentic workflows, and canvas-native generative features to market, rapid prototyping and derisking for new, visual-first experiences, and continuing to build out the underlying innovative technical AI platform.

Responsibilities:

• Partner with product teams to identify, test, and de-risk new AI capabilities, rapidly validating customer value through prototypes, experiments, and iterative learning.
• Help shape how Lucid builds AI products by improving the product development process, evaluation strategy, and experimentation practices to support fast, high-confidence decision making.
• Stay at the forefront of modern AI, agentic systems, and developer tooling, bringing new technologies and approaches into product strategy where they create meaningful customer value.
• Develop deep customer expertise by understanding how people think, collaborate, and solve problems visually, then translate those insights into AI experiences that feel natural, useful, and trustworthy.
• Own AI platform capabilities & Evals from strategy through launch, working closely with Engineering, Design, Data Science, and Product teams to deliver scalable foundations that enable innovation across the organization.

Requirements:

• 4+ years of product management experience building successful B2B SaaS products, with a track record of leading complex, cross-functional initiatives from concept through launch.
• Experience bringing agentic AI products and capabilities to market, operating in fast-moving, ambiguous environments where customer needs, models, and technology evolve rapidly.
• Strong understanding of modern AI systems, including agent architectures, tool use, retrieval-augmented generation (RAG), AI evaluations, and the tradeoffs between quality, latency, reliability, and cost.
• Exceptional product judgment, with the ability to identify emerging technology opportunities, prioritize customer problems, and influence technical and business stakeholders across the organization.
• Proven ability to build strong partnerships across Engineering, Design, Data Science, Product, and Go-to-Market teams to deliver high-impact customer experiences.

Preferred Qualifications:

• Direct experience leading innovation or new product discovery teams, especially in the areas of rapid learning, AI iteration, and derisking non-deterministic features.
• Experience with visual collaboration, spatial computing, or digital whiteboarding platforms.
• Experience mentoring other PMs on AI product lifecycle best practices.

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Responsibilities:

• Develop and maintain product expertise to resolve user issues
• Manage technical issues by investigating, troubleshooting, and escalating problems
• Collaborate with Engineering, Product Management, and peers on user-impacting issues and bugs
• Identify and monitor key user operational metrics to drive improvements
• Represent Lucid by growing and managing a Lucid product community
• Provide exceptional support tailored to customer needs
• Contribute to content strategy and develop clear Help Center content

Requirements:

• 2 years practical work experience or a Bachelor's degree with strong academic performance
• Strong sense of personal ownership and responsibility
• Ability to work independently and cross-functionally
• Strong written and verbal communication skills
• Excellent analytical capabilities and problem-solving skills
• Detail-oriented, organized, and a good team player

This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week.

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You'll help launch Lucid's newest cutting edge products and features and have the opportunity to impact how we help thousands of people around the world through our help centers, online communities, and email support.

You will work closely with various functions within Lucid to surface user issues, to help make our products better, and to streamline our internal operations.

Responsibilities

• Develop and maintain product expertise and work closely with other support and product team members to resolve user issues
• Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
• Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues and bugs
• Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
• Represent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users’ questions/feedback receive quality, timely answers
• Effectively build relationships and value with Lucid’s customers by providing exceptional support tailored to our customer’s needs
• Contribute to content strategy, helping develop clear Help Center and user education content and analyze user behavior data and make content improvements based on metrics

Requirements

• 2 years practical work experience and/or a Bachelor's degree with strong academic performance
• A strong sense of personal ownership and responsibility
• Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
• Ability to translate complex technical ideas into simple, easy to understand content
• Strong written and verbal communication skills (both internally and externally)
• Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
• Detail-oriented, organized and a good team player
• Bias towards finding solutions versus shutting down ideas

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Responsibilities:

• Partner with Fortune 500 stakeholders to design and execute customized consulting engagements that translate complex organizational outcomes into high-value visual outputs.
• Guide enterprise clients through how to leverage Lucid to accomplish their transformation outcomes, developing Lucid solutions and enablement programs to achieve those results.
• Facilitate executive-level workshops focused on large-scale digital transformations, AI / Process Transformation and corporate change management.
• Analyze ambiguous business environments to uncover latent customer friction points and prescribe structured, visual solutions.
• Extract field insights and systemic customer feedback to influence Lucid's core product roadmap and scale internal Professional Services methodologies.
• Advocate for Lucid's Professional Services brand by translating successful client outcomes into public-facing case studies and presenting at industry events.

Requirements:

• 5+ years of experience in a highly consultative, customer-facing role (Professional Services, Management Consulting, or Enterprise SaaS Solutions).
• Demonstrated understanding of artificial intelligence, process management, or enterprise architecture.
• Foundational exposure to enterprise architecture concepts, cloud environments (AWS, Azure, or GCP), or infrastructure visualization.
• Proven track record of managing and presenting to Director, VP, and C-suite enterprise stakeholders.
• Experience transforming highly chaotic, ambiguous enterprise environments into structured project deliverables.

Preferred Qualifications:

• Master’s degree in a technical, business, or related analytical field.
• Prior experience in a direct engineering, R&D, or software development role before transitioning to consulting.
• Technical certifications in cloud platforms (e.g., AWS Certified Cloud Practitioner), enterprise architecture frameworks (e.g., TOGAF), process management, or Project management.
• Experience leading massive, global software rollouts of productivity, collaboration, or enterprise-grade SaaS platforms.

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Responsibilities:

• Partner with Fortune 500 stakeholders to design and execute customized consulting engagements that translate complex organizational outcomes into high-value visual outputs.
• Guide enterprise clients through how to leverage Lucid to accomplish their transformation outcomes, developing Lucid solutions and enablement programs to achieve those results.
• Facilitate executive-level workshops focused on large-scale digital transformations, AI / Process Transformation and corporate change management.
• Analyze ambiguous business environments to uncover latent customer friction points and prescribe structured, visual solutions.
• Extract field insights and systemic customer feedback to influence Lucid's core product roadmap and scale internal Professional Services methodologies.
• Advocate for Lucid's Professional Services brand by translating successful client outcomes into public-facing case studies and presenting at industry events.

Requirements:

• 5+ years of experience in a highly consultative, customer-facing role (Professional Services, Management Consulting, or Enterprise SaaS Solutions).
• Demonstrated understanding of artificial intelligence, process management, or enterprise architecture.
• Foundational exposure to enterprise architecture concepts, cloud environments (AWS, Azure, or GCP), or infrastructure visualization.
• Proven track record of managing and presenting to Director, VP, and C-suite enterprise stakeholders.
• Experience transforming highly chaotic, ambiguous enterprise environments into structured project deliverables.

Preferred Qualifications:

• Master’s degree in a technical, business, or related analytical field.
• Prior experience in a direct engineering, R&D, or software development role before transitioning to consulting.
• Technical certifications in cloud platforms (e.g., AWS Certified Cloud Practitioner), enterprise architecture frameworks (e.g., TOGAF), process management, or Project management.
• Experience leading massive, global software rollouts of productivity, collaboration, or enterprise-grade SaaS platforms.

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As a member of the Field Enablement team, you will partner closely with sales leadership, frontline managers, cross-functional partners, and global enablement peers to equip sellers with the knowledge, skills, and tools they need to execute consistently in the field.

Your initiatives will concentrate on building and facilitating workshops, coaching reps and managers one-on-one, training and coaching new hires as they ramp, reinforcing the sales methodology, and translating global enablement priorities into practical, regionally-relevant deliverables.

The right person for this role is an excellent facilitator, strong coach, and credible partner to sales leaders. You are comfortable working with sales teams in a fast-paced B2B SaaS environment, and you know how to turn business priorities, performance gaps, and field feedback into enablement experiences that strengthen seller skills and results, enabling them to meet measurable performance targets.

Responsibilities

• Regional Enablement & Field Readiness
• Serve as the primary enablement partner for all sales roles across the NA Commercial region, including Corporate, Mid-Market, and SMB Account Executives.
• Partner with sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs.
• Customize global enablement programs to meet segment-specific needs, ensuring relevance to regional markets, buyer behavior, and sales priorities.
• Facilitate live enablement workshops that help sellers apply the sales methodology, messaging, and competitive positioning in real customer conversations.
• Reinforce enablement initiatives post-launch through reinforcement, practice, coaching, manager partnership, and follow-up.

• Workshops, Coaching & Skill Development
• Design, build, and facilitate practical, hands-on workshops focused on helping sellers achieve their targets.
• Craft and execute high-impact coaching plans tailored to diagnosed needs and designed to help reps reach their key performance indicators.
• Support regional launches for new products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives.
• Help create and maintain enablement assets such as sales playbooks, facilitator guides, coaching resources, practice exercises, certification rubrics, and job aids.
• Support frontline managers with coaching and guidance to reinforce enablement priorities in their team meetings, deal reviews, and coaching conversations.
• Stay close to the field by attending team meetings, listening to sales calls, gathering rep and leader feedback, learning rep workflows and tools, and understanding day-to-day seller challenges.
• Continually evaluate the effectiveness of coaching plans and field enablement solutions using data-driven insights to measure and improve the tangible business impact of your interventions.
• Share field insights with global enablement and GTM partners to improve programs, content, and execution.
• Build manager-facing resources and run dedicated manager enablement sessions to help frontline managers lead more effective 1:1s, pipeline inspections, deal reviews, and team meetings.
• Leverage AI-enabled insights to identify seller skill gaps, analyze rep calls and performance trends, and personalize coaching recommendations.

• New Hire Onboarding & Ramp
• Support the regional execution of the global new hire onboarding program for NA Commercial sales roles, helping new sellers ramp quickly and confidently.
• Facilitate onboarding sessions, practice workshops, one-on-one coaching, and role-specific learning activities.
• Act as a day-to-day enablement coach for new hires as they move through onboarding, helping them achieve key performance milestones.
• Track new hire progress, identify where reps are struggling, and provide targeted coaching to improve early productivity.
• Partner with sales managers to coordinate onboarding activities, provide performance insights, and collect feedback all to ensure new hires are prepared for success in their first 90 days.

Requirements

• 4+ years of experience in Sales, Sales Enablement, sales leadership, or a combination of these in a SaaS environment.
• Proven experience coaching sales professionals with a track record of delivering tangible, measurable results.
• Formal coaching certification or training is highly preferred.
• Experience with AI tools to analyze seller performance, generate insights, and improve the speed, relevance, and effectiveness of coaching and training.
• Strong facilitation skills, with experience leading engaging live and virtual workshops for sales audiences.
• Experience with MEDDPICC, Challenger, Command of the Message, Sandler, ValueSelling, or other formal sales methodology.
• Experience using sales tools such as Salesforce, Gong, and ZoomInfo, or similar systems.
• Ability to turn complex concepts into clear, practical, field-ready enablement solutions.
• Ability to partner credibly with sales leaders and frontline managers.
• Strong communication, writing, presentation, and stakeholder management skills.
• Data-informed mindset with the ability to use metrics and feedback to improve rep performance.
• Ability to pivot quickly and manage multiple complex projects simultaneously in a fast-paced environment.
• This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week (Tuesday and Thursday).

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As a member of the Field Enablement team, you will partner closely with EMEA sales leadership, frontline managers, cross-functional partners, and global enablement peers to equip sellers with the knowledge, skills, and tools they need to execute consistently in the field.

Your initiatives will concentrate on building and facilitating workshops, coaching reps and managers one-on-one, training and coaching new hires as they ramp, reinforcing our sales methodology, and translating global enablement priorities into practical, regionally-relevant deliverables.

The right person for this role is an excellent facilitator, strong coach, and credible partner to sales leaders. You are comfortable working with sales teams in a fast-paced B2B SaaS environment, and you know how to turn business priorities, performance gaps, and field feedback into enablement experiences that strengthen seller skills and results, enabling them to meet measurable performance targets.

Responsibilities:

• Regional Enablement & Field Readiness:
• Serve as the primary enablement partner for all sales roles across the EMEA region, including Enterprise, Corporate, Mid-Market, and SMB Account Executives.
• Partner with EMEA sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs.
• Customize global enablement programs to meet EMEA-specific needs, ensuring relevance to regional markets, buyer behavior, and sales priorities.
• Facilitate live enablement workshops that help sellers apply our sales methodology, messaging, and competitive positioning in real customer conversations.
• Reinforce enablement initiatives post-launch through reinforcement, practice, coaching, manager partnership, and follow-up.

• Workshops, Coaching & Skill Development:
• Design, build, and facilitate practical, hands-on workshops focused on helping our sellers achieve their targets.
• Craft and execute high-impact coaching plans tailored to diagnosed needs and designed to help our reps reach their key performance indicators.
• Support regional launches for new products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives.
• Help create and maintain enablement assets such as sales playbooks, facilitator guides, coaching resources, practice exercises, certification rubrics, and job aids.
• Support frontline managers with coaching and guidance to reinforce enablement priorities in their team meetings, deal reviews, and coaching conversations.
• Stay close to the field by attending team meetings, listening to sales calls, gathering rep and leader feedback, learning rep workflows and tools, and understanding day-to-day seller challenges.
• Continually evaluate the effectiveness of coaching plans and field enablement solutions using data-driven insights to measure and improve the tangible business impact of your interventions.
• Share EMEA field insights with global enablement and GTM partners to improve programs, content, and execution.
• Build manager-facing resources and run dedicated manager enablement sessions to help frontline managers lead more effective 1:1s, pipeline inspections, deal reviews, and team meetings.
• Leverage AI-enabled insights to identify seller skill gaps, analyze rep calls and performance trends, and personalize coaching recommendations.

• New Hire Onboarding & Ramp:
• Support the regional execution of our global new hire onboarding program for EMEA sales roles, helping new sellers ramp quickly and confidently.
• Facilitate onboarding sessions, practice workshops, on-on-one coaching, and role-specific learning activities.
• Act as a day-to-day enablement coach for new hires as they move through onboarding, helping them achieve key performance milestones.
• Track new hire progress, identify where reps are struggling, and provide targeted coaching to improve early productivity.
• Partner with sales managers to coordinate onboarding activities, provide performance insights, and collect feedback all to ensure new hires are prepared for success in their first 90 days.

Requirements:

• 4+ years of experience in Sales, Sales Enablement, sales leadership, or a combination of these in a SaaS environment.
• Proven experience coaching sales professionals with a track record of delivering tangible, measurable results. Formal coaching certification or training is highly preferred.
• Experience with AI tools to analyze seller performance, generate insights, and improve the speed, relevance, and effectiveness of coaching and training.
• Strong facilitation skills, with experience leading engaging live and virtual workshops for sales audiences.
• Experience with MEDDPICC, Challenger, Command of the Message, Sandler, ValueSelling, or other formal sales methodology.
• Experience using sales tools such as Salesforce, Gong, and ZoomInfo, or similar systems.
• Ability to turn complex concepts into clear, practical, field-ready enablement solutions.
• Ability to partner credibly with sales leaders and frontline managers.
• Strong communication, writing, presentation, and stakeholder management skills.
• Data-informed mindset with the ability to use metrics and feedback to improve rep performance.
• Ability to pivot quickly and manage multiple complex projects simultaneously in a fast-paced environment.
• Fluency in English is mandatory.

Preferred Qualifications:

• German-speaking is strongly preferred.
• Dutch-speaking is optional.

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The Scaled Account Specialist serves as the primary point of contact for a large portfolio of low-touch accounts, owning the commercial aspects of the account lifecycle, including renewals, expansions, upgrades, downgrades, and cancellations.

Responsibilities:

• Actively oversee a portfolio of SMB accounts with scalable outreach strategies, serving as the primary contact to help global customers maximize value from Lucid products and uncover growth opportunities.
• Manage accounts in Salesforce, taking actions to support renewals and expansions while maintaining accurate account data.
• Analyze customer data and feedback to inform strategic recommendations and improvements for both the customer and internal teams.
• Contribute to the development and continuous improvement of scalable playbooks for low-touch customer engagement.
• Work cross-functionally with internal teams and across time zones to identify and route qualified leads and deliver a seamless customer experience.

Requirements:

• Bachelor's degree with strong academic performance
• 1-2 years of experience, preferably in a client-facing or analytical role
• Strategic thinker with the ability to tackle open-ended challenges and turn them into actionable solutions
• Highly organized and detail-oriented
• Ability to thrive in a fast-paced environment
• A strong sense of personal ownership and responsibility
• Skilled at balancing competing responsibilities while moving initiatives forward.
• Excellent communication skills (written and verbal) and comfortable with digital tools.

Preferred Qualifications:

• Experienced with CRM software (such as Zendesk or Salesforce).
• Curious and eager to learn, with a genuine interest in tackling new questions and challenges.
• Technical aptitude and passion to become a subject matter expert in the Lucid Suite and related domains

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Responsibilities:

• Conduct third-party vendor risk assessments and internal risk evaluations; identify, document, and report on potential vulnerabilities and control gaps.
• Respond to standard vendor security questionnaires and support internal teams in answering security-related questions.
• Track and collect evidence for ongoing SOC 2 and ISO 27001 compliance audits.
• Proactively identify emerging threats and collaborate with senior team members to develop practical security solutions.
• Coordinate and deliver security awareness training programs to employees.
• Ensure compliance with outside regulations affecting the Company.
• Collect and maintain impactful security and compliance metrics for team dashboards.
• Partner with Legal, Engineering, IT, Finance, and HR to ensure corporate security policies are understood and followed.
• Identify operational inefficiencies and areas for improvement in existing security controls.

Requirements:

• Bachelor’s degree in information security assurance, business management, or a related field.
• 3+ years of experience with third-party risk management, GRC, customer due diligence, etc.
• Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2).
• Strong organizational skills with the ability to manage tasks independently and meet deadlines.
• Excellent verbal and written skills.
• Strong interpersonal skills with a track record of building positive relationships across non-technical and technical teams.

Preferred Qualifications:

• Prior experience working within a modern SaaS environment or cloud-first technology company.
• Prior knowledge of and skill in applying risk management principles and practices.
• One or more preferred Certification(s): CRISC, CISSP, CISA, SSCP, CC, Security+, CySA+, etc.
• Strong understanding of cloud environments (AWS, GCP, or Azure).
• Experience with process improvement, efficiency enhancements, and automation of GRC and Security Assurance functions.

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Responsibilities:

• Conduct third-party vendor risk assessments and internal risk evaluations; identify, document, and report on potential vulnerabilities and control gaps.
• Respond to standard vendor security questionnaires and support internal teams in answering security-related questions from prospects.
• Track and collect evidence for ongoing SOC 2 and ISO 27001 compliance audits.
• Proactively identify emerging threats and associated risks to existing business processes and corporate assets, and collaborate with senior team members to develop practical security solutions.
• Coordinate and deliver security awareness training programs to employees to foster a strong security culture.
• Ensure compliance with outside regulations affecting the Company.
• Collect and maintain impactful security and compliance metrics for team dashboards.
• Partner with Legal, Engineering, IT, Finance, and HR to ensure corporate security policies are understood and followed.
• Identify operational inefficiencies and areas for improvement in existing security controls, and help design smoother workflows.

Requirements:

• Bachelor’s degree in information security assurance, business management, or a related field.
• 3+ years of experience with third-party risk management, GRC, customer due diligence, etc.
• Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc.).
• Strong organisational skills with the ability to manage tasks independently and meet deadlines with minimal oversight.
• Excellent verbal and written skills; comfortable translating security concepts into clear documentation.
• Strong interpersonal skills with a track record of building positive relationships across non-technical and technical teams.

Preferred Qualifications:

• Prior experience working within a modern SaaS environment or cloud-first technology company.
• Prior knowledge of and skill in applying risk management principles and practices.
• One or more preferred Certification(s): CRISC, CISSP, CISA, SSCP, CC, Security+, CySA+, etc.
• Strong understanding of cloud environments (AWS, GCP, or Azure).
• Experience with process improvement, efficiency enhancements, and automation of GRC and Security Assurance functions.

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As the technical point of contact throughout the sales cycle, you will be essential to Lucid’s success by understanding and demoing the product suite, as well as crafting business solutions that solve real-world problems for clients.

Responsibilities:

• Create and deliver custom technical demos of the Lucid product suite to prospects and customers
• Become a respected product expert internally and source of knowledge for customers
• Engage in creative and strategic problem solving to identify and solve inefficiencies in SE team operations
• Answer security-related questions and alleviate concerns
• Engage frequently with Product and Engineering teams to relay customer challenges and successes

Requirements:

• 2-3 years of relevant experience (Solutions Engineer, Solutions Consultant, or similar role)
• Excellent written and verbal communication skills, including presentation acumen
• Ability to act as a trusted, strategic advisor to sales counterparts, leveraging strong interpersonal skills
• Detail-oriented, organized, and a good team player
• Bias towards finding solutions vs. shutting down ideas
• Experience working in a customer-facing environment
• Ability to thrive in a fast-paced, start-up-type environment

Preferred Qualifications:

• An undergraduate degree in Engineering, Information Systems, Economics, or other STEM focus
• Experience working in a customer-facing role, in sales, or at a SaaS company
• Experience with coding, Excel formulas, or other technical software tools
• Familiarity with Cloud Networking Architecture or Information Security

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You will work closely with engineering, product, and corporate teams to build security in from the start.

Lucid's customers trust us with their data, and that trust is foundational to our mission.

A successful Senior Application Security Engineer combines deep technical knowledge with strong relationship-building skills, enabling product teams to move fast without taking on undue risk.

Responsibilities:

• Conduct thorough security architecture and design reviews for new and evolving product features, surfacing risk early and recommending practical mitigations.
• Drive a risk-based approach to application security, helping teams understand and prioritize vulnerabilities by business impact.
• Serve as a subject matter expert on application security topics for product, engineering, legal, and leadership stakeholders.
• Mentor engineers across the organization on secure development practices, fostering a culture where security is everyone's responsibility.
• Build and maintain strong, collaborative partnerships with product and engineering teams, serving as their primary security resource and advocate throughout the software development lifecycle.
• Mature Lucid's Secure Software Development Lifecycle (SSDLC), including secure coding standards, security requirements, and developer security education.
• Ensure AI tools and processes are implemented within acceptable risk limits.
• Lead product design reviews to ensure security considerations are inherent in feature design.
• Develop and maintain scalable security tooling and automation to integrate security controls into CI/CD pipelines with a focus on reducing risk over implementing tools.
• Lead and train engineers in Lucid’s security champions program.

Requirements:

• 5+ combined years of experience in software engineering, application security, product security, or a closely related field within a SaaS environment.
• Proven track record of building trusted, effective relationships with product and engineering teams.
• Experience securing web applications built on modern frameworks and cloud-native architectures (particularly AWS).
• White-box penetration testing experience.
• Strong understanding of SSDLC principles and experience implementing or maturing secure development programs.
• Ability to conduct meaningful security architecture and design reviews, with a focus on identifying risk early in the development process.
• Solid understanding of common application vulnerabilities and attack techniques (OWASP Top 10, API security, authentication/authorization flaws, etc.).
• Experience integrating security tooling into modern CI/CD pipelines.
• Risk-focused mindset: able to articulate security risk in business terms and help teams make informed, pragmatic decisions while avoiding security theater.
• Familiarity with AI security risks and emerging attack surfaces, including securing agentic systems, MCP, and LLM-powered workflows against new and evolving threats.
• Strong written and verbal communication skills; equally comfortable in a design review with engineers and a risk conversation with leadership.

Preferred Qualifications:

• Development experience in modern tech stacks.
• Practical knowledge of relevant security frameworks and compliance standards (e.g., OWASP ASVS, NIST 800-53, SOC 2, GDPR).
• Relevant certifications such as OSCP, BSCP, GWEB, PNPT, or similar hands-on security-focused certifications.
• Experience with bug bounty program management.
• Bachelor's degree in Computer Science, Information Security, or a related field.

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You'll work closely with engineering, product, and corporate teams to build security in from the start. Lucid's customers trust us with their data, and that trust is foundational to our mission.

A successful Senior Application Security Engineer combines deep technical knowledge with strong relationship-building skills, enabling product teams to move fast without taking on undue risk.

Responsibilities:

• Conduct thorough security architecture and design reviews for new and evolving product features, surfacing risk early and recommending practical mitigations.
• Drive a risk-based approach to application security, helping teams understand and prioritize vulnerabilities by business impact.
• Serve as a subject matter expert on application security topics for product, engineering, legal, and leadership stakeholders.
• Mentor engineers across the organization on secure development practices, fostering a culture where security is everyone's responsibility.
• Build and maintain strong, collaborative partnerships with product and engineering teams, serving as their primary security resource and advocate throughout the software development lifecycle.
• Mature Lucid's Secure Software Development Lifecycle (SSDLC), including secure coding standards, security requirements, and developer security education.
• Ensure AI tools and processes are implemented within acceptable risk limits.
• Lead product design reviews to ensure security considerations are inherent in feature design.
• Develop and maintain scalable security tooling and automation to integrate security controls into CI/CD pipelines with a focus on reducing risk over implementing tools.
• Lead and train engineers in Lucid’s security champions program.

Requirements:

• 5+ combined years of experience in software engineering, application security, product security, or a closely related field within a SaaS environment.
• Proven track record of building trusted, effective relationships with product and engineering teams.
• Experience securing web applications built on modern frameworks and cloud-native architectures (particularly AWS).
• White-box penetration testing experience.
• Strong understanding of SSDLC principles and experience implementing or maturing secure development programs.
• Ability to conduct meaningful security architecture and design reviews, with a focus on identifying risk early in the development process.
• Solid understanding of common application vulnerabilities and attack techniques (OWASP Top 10, API security, authentication/authorization flaws, etc.).
• Experience integrating security tooling into modern CI/CD pipelines.
• Risk-focused mindset: able to articulate security risk in business terms and help teams make informed, pragmatic decisions while avoiding security theater.
• Familiarity with AI security risks and emerging attack surfaces, including securing agentic systems, MCP, and LLM-powered workflows against new and evolving threats.
• Strong written and verbal communication skills; equally comfortable in a design review with engineers and a risk conversation with leadership.

Preferred Qualifications:

• Development experience in modern tech stacks.
• Practical knowledge of relevant security frameworks and compliance standards (e.g., OWASP ASVS, NIST 800-53, SOC 2, GDPR).
• Relevant certifications such as OSCP, BSCP, GWEB, PNPT, or similar hands-on security-focused certifications.
• Experience with bug bounty program management.
• Bachelor's degree in Computer Science, Information Security, or a related field.

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